Tungsten Automation

Role Description Tungsten Automation is seeking an experienced and results-driven Growth Marketing Manager to join our global team. The ideal candidate will have experience in planning, executing, and optimizing marketing campaigns across various channels. In this role, you will be responsible for managing end-to-end campaign processes, analyzing performance metrics, and ensuring that our marketing efforts align with our business objectives. - Develop and execute comprehensive marketing campaigns that align with business goals and target audience needs. - Collaborate with the marketing team to define campaign objectives, target segments, and key performance indicators (KPIs). - Create detailed campaign plans, including timelines, budgets, and resource allocation. - Coordinate the implementation of marketing campaigns across multiple channels, including digital, social media, email, content, and online events. - Work closely with internal teams and external vendors to produce high-quality marketing materials and assets. - Ensure campaigns are launched on time and within budget, meeting all defined objectives. - Monitor and analyze campaign performance metrics to assess effectiveness and ROI. - Conduct A/B testing and other optimization techniques to improve campaign performance. - Generate detailed reports on campaign outcomes, providing actionable insights and recommendations for future campaigns. - Communicate campaign plans, progress, and results to stakeholders at various levels of the organization. - Utilizes AI-enabled tools (e.g., chatbots, documentation automation, analytics assistants) to improve efficiency, accuracy, and streamline routine tasks while following company AI governance and data privacy standards. Requirements While the job description describes what is anticipated as the requirements of the position, the job requirements are subject to change based upon any changing needs and requirements of the business. Company Description

Role Description This role will focus on regulatory matters related to payments, fintech, and financial services across multiple jurisdictions. You will work closely with Product, Risk, Compliance, and other business teams to enable compliant product development and well-coordinated international expansion. The ideal candidate will be comfortable operating in a fast-paced, global SaaS enterprise supported by partners in highly-regulated environments. Key Responsibilities - Provide practical legal guidance on the design, development, launch and ongoing support of payment-related products and features that do not fall within the scope of financial services regulations. - Advise on regulatory frameworks applicable to payments, fintech, and financial services. - Monitor and interpret evolving regulatory developments in the UK, EU, U.S., and other geographies with the assistance of outside counsel, and assess their impact on business operations and product strategy. - Support the development, implementation, and oversight of policies and governance frameworks governing payment processing activities, working closely with compliance, risk, and product teams to ensure regulatory alignment. - Support market entry and product expansion in new jurisdictions with regulatory analysis. - Collaborate with compliance, risk, product, and engineering teams to embed regulatory guardrails and requirements into workflows and product design. - Engage with external counsel, regulators, and industry bodies as needed. - Draft, review, and negotiate agreements with vendors and customers, and internal policies related to payments, financial services, and regulatory compliance. Requirements While the job description describes what is anticipated as the requirements of the position, the job requirements are subject to change based upon any changing needs and requirements of the business. Company Description Tungsten Automation is a U.S.-headquartered technology company with subsidiaries and customers around the world. Our core product is a leading SaaS workflow automation platform used by organizations to streamline complex business processes. As part of our continued growth, we are expanding our product portfolio to include innovative payment services functionality, creating new opportunities and regulatory challenges across global markets.

ABOUT THE ROLE The Senior Sales Account Executive is an experienced sales professional who drives strategic enterprise-wide sales initiatives into their assigned account list and northeast territory across multiple industry verticals. This role encompasses account and territory planning, prospecting, qualifying, selling and closing new business with very large prospects and installed accounts. Senior Sales Account executives directly impact Tungsten Automation's success and growth, reflected in excellent income potential through proven solution selling methodologies and executive-level relationship management. WHAT YOU'LL DO - Identify, qualify, orchestrate and close new business within assigned target accounts leveraging compelling return on investment that Tungsten Automation solutions provide - Work closely with Lead Generation, Inside Sales, and Sales Engineering teams to create and manage a strong pipeline in both existing customers and prospects - Effectively manage multiple concurrent sales cycles across diverse industry verticals and enterprise environments - Articulate the value of Tungsten Automation solutions to VP and C-level audiences aligned with strategic objectives and operational requirements - Establish and maintain strong, referenceable relationships with existing client base while expanding influence within target organizations - Qualify and forecast deals accurately and consistently using proven sales methodologies and CRM best practices - Develop and execute field marketing activities to drive pipeline growth and accelerate opportunity development - Grow and maintain a deep network of contacts across all business lines within each target account (minimum 40 contact points per organization) - Collaborate with internal teams for effective prospecting and qualification, creating a pipeline of no less than 4X of target - Leverage Tungsten Automation's partners opportunistically for joint prospecting, qualification, calls or visits according to Enterprise account mapping plans - Execute direct selling motion while strategically utilizing partner ecosystem to enhance access and influence within target accounts - Maintain clean and up-to-date CRM records in accordance with management guidelines and perform regular housekeeping activities - Navigate long sales cycles and position seven-figure opportunities through effective negotiations and deal management - Develop, manage and execute comprehensive sales plans focused on achieving revenue goals consistently on quarterly and annual basis - Conduct C-level discussions with technical, business, and financial influencers while understanding underlying operational objectives - Utilizes AI-enabled tools (e.g., chatbots, document automation, analytics assistants) to improve efficiency, accuracy, and streamline routine tasks while following company AI governance and data privacy standards ABOUT OUR PLATFORM Tungsten Automations Intelligent Automation software platform helps government agencies transform information-intensive business processes, reduce manual work and errors, minimize costs, and improve citizen engagement. We combine Generative AI, Knowledge Management, Intelligent Document Processing, Process Orchestration, mobility and engagement, and analytics to ease implementations and deliver dramatic results that mitigate compliance risk and increase efficiency—particularly crucial for government organizations facing complex regulatory requirements. While the job description describes what is anticipated as the requirements of the position, the job requirements are subject to change based upon any changing needs and requirements of the business.

ABOUT THE ROLE The Sr. Visual Designer is responsible for the design and production of marketing and sales materials that adhere to our corporate brand standards while providing creative strategic insights within cross-functional project teams. The right candidate will be an individual contributor as well as an ambassador of the brand that can help establish best practices across the organization. We are looking for someone that is technical and knows which tool to use for each job and how to follow and create processes that allow them to work smarter. You should have a strong background in digital design: motion graphics and video knowledge is huge, HTML & web experience is helpful, PowerPoint is just a fact of life. Ultimately, we want someone that can create compelling stories around our technologies and brand, then extrapolate that vision consistently across various communication channels. WHAT YOU'LL DO - p]:pt-0 [&>p]:mb-2 [&>p]:my-0"> Responsible for the design and production of branded visual concepts and final materials for emails, website(s), trade shows/events, ebooks, publications, sales materials, presentations, videos, advertising, social media, and promotional materials. - p]:pt-0 [&>p]:mb-2 [&>p]:my-0"> Develop, document, and apply visual identity & company brand and standards. - p]:pt-0 [&>p]:mb-2 [&>p]:my-0"> Provide a strategic approach to designs that align with business goals and objectives. - p]:pt-0 [&>p]:mb-2 [&>p]:my-0"> Manage projects from start to completion and help coordinate creative projects with agencies and partners as required. - p]:pt-0 [&>p]:mb-2 [&>p]:my-0"> Work with global team members, management, and other departments to deliver against defined project SLAs and balanced workload sharing across the creative team. - p]:pt-0 [&>p]:mb-2 [&>p]:my-0"> Ability to work with fellow employees, partners, and agencies located all around the world; this includes working with translated content and adjusting creative according to regional demographics and target audiences. Having prior international collaboration experience is a big plus. - p]:pt-0 [&>p]:mb-2 [&>p]:my-0"> Accomplish individual development plans and objectives while continually learning new software/tools, project management techniques, and relationship-building skills. - p]:pt-0 [&>p]:mb-2 [&>p]:my-0"> Resolve operational challenges by identifying process improvements, new tools, and/or alternative workflows. - p]:pt-0 [&>p]:mb-2 [&>p]:my-0"> Utilize AI-enabled tools (e.g., chatbots, documentation automation, analytics assistants) to improve efficiency, accuracy, and streamline routine tasks while following company AI governance and data privacy standards. ABOUT OUR PLATFORM Tungsten Automation’s Intelligent Automation software platform helps organizations transform information-intensive business processes, reduce manual work and errors, minimize costs, and improve customer engagement. We combine Generative AI, Knowledge Management, Intelligent Document Processing, Process Orchestration, mobility and engagement, and analytics to ease implementations and deliver dramatic results that mitigate compliance risk and increase competitiveness, growth, and profitability—particularly crucial for highly regulated industries facing complex compliance requirements. No other software vendor offers a platform of complementary technologies integrated into a scalable, manageable software platform, positioning us to grow and dominate the process automation space. While the job description describes what is anticipated as the requirements of the position, the job requirements are subject to change based upon any changing needs and requirements of the business.

ABOUT THE ROLE The Senior Sales Account Executive is an experienced sales professional who drives strategic enterprise-wide sales initiatives into their assigned account list and northeast territory across multiple industry verticals. This role encompasses account and territory planning, prospecting, qualifying, selling and closing new business with very large prospects and installed accounts. Senior Sales Account executives directly impact Tungsten Automation's success and growth, reflected in excellent income potential through proven solution selling methodologies and executive-level relationship management. WHAT YOU'LL DO - Identify, qualify, orchestrate and close new business within assigned target accounts leveraging compelling return on investment that Tungsten Automation solutions provide - Work closely with Lead Generation, Inside Sales, and Sales Engineering teams to create and manage a strong pipeline in both existing customers and prospects - Effectively manage multiple concurrent sales cycles across diverse industry verticals and enterprise environments - Articulate the value of Tungsten Automation solutions to VP and C-level audiences aligned with strategic objectives and operational requirements - Establish and maintain strong, referenceable relationships with existing client base while expanding influence within target organizations - Qualify and forecast deals accurately and consistently using proven sales methodologies and CRM best practices - Develop and execute field marketing activities to drive pipeline growth and accelerate opportunity development - Grow and maintain a deep network of contacts across all business lines within each target account (minimum 40 contact points per organization) - Collaborate with internal teams for effective prospecting and qualification, creating a pipeline of no less than 4X of target - Leverage Tungsten Automation's partners opportunistically for joint prospecting, qualification, calls or visits according to Enterprise account mapping plans - Execute direct selling motion while strategically utilizing partner ecosystem to enhance access and influence within target accounts - Maintain clean and up-to-date CRM records in accordance with management guidelines and perform regular housekeeping activities - Navigate long sales cycles and position seven-figure opportunities through effective negotiations and deal management - Develop, manage and execute comprehensive sales plans focused on achieving revenue goals consistently on quarterly and annual basis - Conduct C-level discussions with technical, business, and financial influencers while understanding underlying operational objectives - Utilizes AI-enabled tools (e.g., chatbots, document automation, analytics assistants) to improve efficiency, accuracy, and streamline routine tasks while following company AI governance and data privacy standards ABOUT OUR PLATFORM Tungsten Automations Intelligent Automation software platform helps government agencies transform information-intensive business processes, reduce manual work and errors, minimize costs, and improve citizen engagement. We combine Generative AI, Knowledge Management, Intelligent Document Processing, Process Orchestration, mobility and engagement, and analytics to ease implementations and deliver dramatic results that mitigate compliance risk and increase efficiency—particularly crucial for government organizations facing complex regulatory requirements. While the job description describes what is anticipated as the requirements of the position, the job requirements are subject to change based upon any changing needs and requirements of the business.

Title: Senior Sales Engineer Location: California, USA Job Description: Sr. Sales Engineer Job Purpose Note that the following is a general description of the Sales Engineering group’s primary tasks and may not, therefore, contain all possible specific work assignments. The Sr. Sales Engineer provides pre-sales technical support for all Kofax products and associated applications. While assigned to a geographic area, Sr. Sales Engineers also collaborate with and backup peers from across the country to provide efficient pre-sales support nationwide. Key Responsibilities The Sr. Sales Engineer is responsible for: - Preparing standard and custom demonstrations for Kofax Account Managers and resellers - The handling of all pre-sales technical issues professionally and efficiently - Maintaining in-depth knowledge of Kofax products - Maintaining a working knowledge of content repositories - Maintaining a working knowledge of workflow systems - Ensuring an understanding of key verticals which may include Financial Services, Insurance, Manufacturing, Logistics, Healthcare among others - Understanding Kofax role in supporting business processes, including process assessments, solution development as well as current and future requirements. - Responding to technical questions in RFI/P/Qs - Sharing “Best Practices” with other SEs - - Providing feedback to Product Development regarding new features, improving product performance, and eliminating bugs in the product - Preparing Kofax Professional Services for efficient installations – professionally managing the transition from pre-sales to post-sales and staying appropriately involved as the implementation progresses - Preparing resellers on the technical aspects of selling Kofax solutions practices and procedures - Serving as a point of contact for resellers on technical issues - Responding to resellers requests for pre-sale technical support While the job description describes what is anticipated as the requirements of the position, the job requirements are subject to change based upon any changing needs and requirements of the business. Qualifications The qualified applicant must demonstrate knowledge of the roles, responsibilities, processes, tools and techniques used by pre-sales technical support and sales departments, and have excellent people skills, communication and negotiation skills along with the ability to perform professional presentations, and extensive, up-to-date technical knowledge in document management and digital processing. Qualifications include: - 7-10 years’ experience supporting a solution sales team in the pre-sales technical role - Experience leading complex, technical, enterprise solution-based opportunities through the opportunity sales step to successful close - Bachelor’s degree in information systems, computer science, information technology or a related discipline, or equivalent years of experience. - Professional presentation experience - Publishing of white papers, blogs, thought leadership assets - Business analysis at both the IT and LOB level, including the ability to document the analysis in a useable, shareable format - Experience working with various partners/channel organization - Ability to travel 50% - Able to lift and carry at least 50 pounds - Knowledge and experience with Visual Basic and Java - Experience in business process management/software industry is a plus. - Skills and Knowledge Required Performance is measured by the revenue produced in Kofax software sales, professional services, and other measurable performance such as: demonstrations, overall sales support, communications, team building, Internal asset contribution and technical leadership. Measurable performance also includes the individuals willingness to: - Seek and successfully completes special assignments that enable continued development of his/her technical and/or other job-related skills and abilities - Regularly go out of his/her way to assist others in the team or department - Demonstrate openness to feedback and constructive criticism - Through openness and a flexible style of working with others, help to foster an environment of innovation and creativity - Assist in maintaining a professional customer environment with positive customer satisfaction - Make a concerted effort to stay abreast of technological advances and Kofax’s industry overall All Kofax Sr. Sales Engineers regardless of title or level must possess the following skills and knowledge: - Communications/Listening Skills - (Internal & external) – including but not limited to professional writing, problem escalation, and good analysis skills as outlined below. - Analysis/Discovery (ROI) - Ability to plan for and conduct an Interview with the prospect and/or customer to determine the true business requirements to help build a valid Return on Investment (ROI). - Project Management - Critical path analysis to do risk assessment, problem decomposition and resource estimation. Not a concentrated focus on the tools available to manage projects but a working knowledge of the concepts and how they apply in sales situations i.e. knowledge of the theory, not the mechanics. - Sales & Presentation Skills - Professional presentation skills and experience in team selling, solution selling methodologies, and an understanding of and ability to utilize the Kofax Sales Process - Time Management - Ability to manage projects including preparation for presentations and demonstrations, training, scheduling, and reporting, and expense processing. This is critical to the success of the sales opportunities as the Sr. Sales Engineer will be required to manage multiple sales campaigns at any given time. - A high level understandingof basic networking and operating system concepts, Visual Basic development / scripting – Ability to develop, test and deploy custom VB/VBA scripts, Java and JavaScript, Industry specific business pain points with active paper processing, storage, and retrieval, and an understanding of J2EE, XML, .NET, OCR, ICR and their use in business processing.Industry/General Technology Knowledge - - Kofax Technology Knowledge - A high level understandingof each of the suites that constitute the Kofax product line and the ability to fit the pieces together into the whole strategy - By stating the requirement for ‘a high level understanding’, it is defined as the ability to: - - Position the Kofax Solution - Understand the components that make each the solution and why - Define target markets - Explain the business value/value proposition - Describe sample use cases - Describe reference customers - Position and differentiate each solution from the other Kofax technologies - Identify and Qualify potential opportunities - Understand the applicability of the technology i.e. where the solution is a good fit and where it is a bad fit - Deliver high-level presentation and associated conceptual demonstration - Understanding of the underlying technology concepts. - Differentiate new product from current product - General Architecture – understanding of how all of the components fit together technically as well as how they integrate and work with external technologies. This includes an understanding of: - Foundation technologies including but not limited to J2EE, XML, IIS, .NET, OCR, ICR, Web Services - Kofax Networking Constraints - Kofax Components and Services Kofax, Inc. is an Equal Opportunity Employer M/F/Disability/Vets #LI-Remote Job Details Job Family SW Application Sales Job Function NonManager Pay Type Salary

Job Purpose The Cloud Specialist assists in the support, and administration of the software components of the Tungsten Automation IT Cloud technology stack. Engineers are expected to provide first-class system operation and support of the Tungsten Automation IT cloud enterprise. They must demonstrate technical maturity and be able to professionally communicate with team members, management, other department personnel, third-party vendors, and partners. They must work effectively in a team environment. Successful candidates must demonstrate the ability to apply technology to support the needs of the organization. Key Responsibilities Specific responsibilities include, but are not limited to, the following: - Installs, integrates, and maintains the security system and supports new and existing multi-tenant corporate cloud systems related to Azure, AWS and O365. - Installs, integrates, and maintains the telecoms and call center systems: Amazon Connect, Session Border Controllers, Avaya, Salesforce Service Cloud Voice, MS Teams Voice. - Designs, plans, and manages deployment of new and multi-specialty technologies - Plans, designs, and implements Active Directory configuration changes - Monitors and administers appropriate systems to ensure systems and services availability and peak performance, and modifications to existing environments are effective and efficient - Manage, configure, and optimize core M365 services including SharePoint Online, Teams, and OneDrive. - Oversee tenant‑wide settings, policies, and service configurations to ensure stability and performance of our M365 tools. - Administer identity and access/permissions management for our M365 tools, including conditional access and role‑based access controls. - Implement and maintain security controls such as Data Loss Prevention (DLP), retention policies, sensitivity labels, and threat protection. - Monitor and respond to security alerts, audit logs and compliance center notifications. - Develop and enforce governance standards for Teams, SharePoint, and collaboration tools. - Support and troubleshoot daily M365 related user issues through incoming tickets in our Helpdesk system (Zoho). - Lead advanced troubleshooting for complex M365 issues across services and integrated systems. - Own and drive daily troubleshooting activities and engage with MS customer/application support teams on various topics via tickets as necessary. - Documents all systems procedures, systems practices, job responsibility and job processes - Decision Making- Selects from multiple procedures and methods to accomplish tasks. - Recommend, schedule, and perform software and hardware improvements, upgrades, patches, reconfigurations, and/or purchases. - Manage operating systems and end user software. - Manage user accounts, permissions, and access rights within Azure Active Directory and On-premises Active Directory. - Manage communications, including, e-mail, IM, Teams calling, etc. - Analyze system, server, and application performance. - Create and maintain diagrams, knowledge articles, and other documentation as it relates to systems configuration. - Create shell scripts as required for automation and to expedite any process. - Check service desk database for entries on enterprise applications or server resource issues; prioritize and respond to help desk tickets as appropriate. - Provide follow up services to ensure satisfaction and resolve issues. - Provide advice and recommendations to management on processes and techniques required for improved work operations. - Serve as an escalation point for Business Stakeholders. - Ensure high availability and reliability through proactive monitoring and maintenance. - Own and drive continuous data cleanup activities to ensure appropriate storage capacity availability in SharePoint Online. - Plan and execute migrations (e.g., SharePoint, file shares, identity systems) to Microsoft 365. - Drive modernization initiatives such as automation, cloud adoption, and Zero Trust alignment. - Collaborate with cross‑functional teams to deliver new features, integrations, and service improvements. - Support migration, decommissioning, and shutdown activities of legacy on-premises systems. - Develop and maintain PowerShell scripts to automate administrative tasks and reporting. - Implement workflow automation where possible using Power Automate, Graph API, or other M365 tools. - Create and maintain detailed documentation for configurations, procedures, and governance policies. - Establish best practices for service usage, lifecycle management, and operational standards. - Act as a subject matter expert and advisor to IT leadership on M365 strategy and roadmap. - Support and maintain disaster recovery and backup plans for Microsoft 365 services such as SharePoint Online and OneDrive. - Provide technical guidance across the organization. - Partner with infrastructure, security, networking, and application teams to ensure cohesive system design. - Develop and customize Microsoft 365 activity reports. While the job description describes what is anticipated as the requirements of the position, the job requirements are subject to change based upon any changing needs and requirements of the business.

Job Purpose The Cloud Specialist assists in the support, and administration of the software components of the Tungsten Automation IT Cloud technology stack. Engineers are expected to provide first-class system operation and support of the Tungsten Automation IT cloud enterprise. They must demonstrate technical maturity and be able to professionally communicate with team members, management, other department personnel, third-party vendors, and partners. They must work effectively in a team environment. Successful candidates must demonstrate the ability to apply technology to support the needs of the organization. Key Responsibilities Specific responsibilities include, but are not limited to, the following: - Installs, integrates, and maintains the security system and supports new and existing multi-tenant corporate cloud systems related to Azure, AWS and O365. - Installs, integrates, and maintains the telecoms and call center systems: Amazon Connect, Session Border Controllers, Avaya, Salesforce Service Cloud Voice, MS Teams Voice. - Designs, plans, and manages deployment of new and multi-specialty technologies - Plans, designs, and implements Active Directory configuration changes - Monitors and administers appropriate systems to ensure systems and services availability and peak performance, and modifications to existing environments are effective and efficient - Manage, configure, and optimize core M365 services including SharePoint Online, Teams, and OneDrive. - Oversee tenant‑wide settings, policies, and service configurations to ensure stability and performance of our M365 tools. - Administer identity and access/permissions management for our M365 tools, including conditional access and role‑based access controls. - Implement and maintain security controls such as Data Loss Prevention (DLP), retention policies, sensitivity labels, and threat protection. - Monitor and respond to security alerts, audit logs and compliance center notifications. - Develop and enforce governance standards for Teams, SharePoint, and collaboration tools. - Support and troubleshoot daily M365 related user issues through incoming tickets in our Helpdesk system (Zoho). - Lead advanced troubleshooting for complex M365 issues across services and integrated systems. - Own and drive daily troubleshooting activities and engage with MS customer/application support teams on various topics via tickets as necessary. - Documents all systems procedures, systems practices, job responsibility and job processes - Decision Making- Selects from multiple procedures and methods to accomplish tasks. - Recommend, schedule, and perform software and hardware improvements, upgrades, patches, reconfigurations, and/or purchases. - Manage operating systems and end user software. - Manage user accounts, permissions, and access rights within Azure Active Directory and On-premises Active Directory. - Manage communications, including, e-mail, IM, Teams calling, etc. - Analyze system, server, and application performance. - Create and maintain diagrams, knowledge articles, and other documentation as it relates to systems configuration. - Create shell scripts as required for automation and to expedite any process. - Check service desk database for entries on enterprise applications or server resource issues; prioritize and respond to help desk tickets as appropriate. - Provide follow up services to ensure satisfaction and resolve issues. - Provide advice and recommendations to management on processes and techniques required for improved work operations. - Serve as an escalation point for Business Stakeholders. - Ensure high availability and reliability through proactive monitoring and maintenance. - Own and drive continuous data cleanup activities to ensure appropriate storage capacity availability in SharePoint Online. - Plan and execute migrations (e.g., SharePoint, file shares, identity systems) to Microsoft 365. - Drive modernization initiatives such as automation, cloud adoption, and Zero Trust alignment. - Collaborate with cross‑functional teams to deliver new features, integrations, and service improvements. - Support migration, decommissioning, and shutdown activities of legacy on-premises systems. - Develop and maintain PowerShell scripts to automate administrative tasks and reporting. - Implement workflow automation where possible using Power Automate, Graph API, or other M365 tools. - Create and maintain detailed documentation for configurations, procedures, and governance policies. - Establish best practices for service usage, lifecycle management, and operational standards. - Act as a subject matter expert and advisor to IT leadership on M365 strategy and roadmap. - Support and maintain disaster recovery and backup plans for Microsoft 365 services such as SharePoint Online and OneDrive. - Provide technical guidance across the organization. - Partner with infrastructure, security, networking, and application teams to ensure cohesive system design. - Develop and customize Microsoft 365 activity reports. While the job description describes what is anticipated as the requirements of the position, the job requirements are subject to change based upon any changing needs and requirements of the business.

ABOUT THE ROLE We're looking for a Senior Product Marketing Manager at Tungsten Automation to serve as the subject-matter expert on the intelligent automation market, the buyer journey, and the challenges our customers and their key personas face. You will define our perspective on the market and our go-to-market strategy, position offerings effectively, and deliver compelling and differentiated messages in multiple formats across multiple channels so they resonate with customers and drive demand. You are a smart, creative marketer whose strong blend of strategic marketing expertise and technical knowledge enables you to be the voice and face of our offerings. You are a proactive, influential, strategic leader who drives cross-functional efforts to meet business objectives. WHAT YOU'LL DO - p]:pt-0 [&>p]:mb-2 [&>p]:my-0 animate-in fade-in-25 duration-700"> Business Leadership – manage solution areas with P&L ownership mentality. Take a proactive approach to driving business results through strategic marketing initiatives - p]:pt-0 [&>p]:mb-2 [&>p]:my-0 animate-in fade-in-25 duration-700"> Messaging and Positioning – differentiate your product/solution, create compelling customer value with clear, concise content that resonates with target personas - p]:pt-0 [&>p]:mb-2 [&>p]:my-0 animate-in fade-in-25 duration-700"> Thought Leadership – as a storyteller, describe in customer language value propositions and business outcomes across internal and external audiences - p]:pt-0 [&>p]:mb-2 [&>p]:my-0 animate-in fade-in-25 duration-700"> Collaboration – work with the global demand generation, field marketing, strategy, and broader teams to align on go-to-market execution - p]:pt-0 [&>p]:mb-2 [&>p]:my-0 animate-in fade-in-25 duration-700"> Evangelism – serve as the spokesperson for our offerings and evangelize internally and externally with customers, partners, analysts, and media - p]:pt-0 [&>p]:mb-2 [&>p]:my-0 animate-in fade-in-25 duration-700"> Competitive Intelligence – understand competition and market to build winning competitive positioning and strategies - p]:pt-0 [&>p]:mb-2 [&>p]:my-0 animate-in fade-in-25 duration-700"> Customer Advocate – understand customer needs, pain points, and opportunities, and reflect those in marketing programs and product direction - p]:pt-0 [&>p]:mb-2 [&>p]:my-0 animate-in fade-in-25 duration-700"> Collateral Creation – develop product and sales presentations, webinars, videos, blogs, etc. - p]:pt-0 [&>p]:mb-2 [&>p]:my-0 animate-in fade-in-25 duration-700"> Sales Enablement – support selling efforts with the latest tools, messaging, and assets that resonate with buyers and accelerate deal cycles - p]:pt-0 [&>p]:mb-2 [&>p]:my-0 animate-in fade-in-25 duration-700"> Program Management – juggle multiple projects, meet deadlines, deliver results; understand data and analytics to inform decisions - p]:pt-0 [&>p]:mb-2 [&>p]:my-0 animate-in fade-in-25 duration-700"> Selling – your ideas and strategy - p]:pt-0 [&>p]:mb-2 [&>p]:my-0 animate-in fade-in-25 duration-700"> Utilize AI-enabled tools (e.g., chatbots, content creation, competitive intelligence) to improve efficiency, accuracy, and streamline routine tasks while following company AI governance and data privacy standards - p]:pt-0 [&>p]:mb-2 [&>p]:my-0 animate-in fade-in-25 duration-700"> Create new programs and campaigns, including emails, landing pages, and nurture programs that drive pipeline and conversion - p]:pt-0 [&>p]:mb-2 [&>p]:my-0 animate-in fade-in-25 duration-700"> Drive day-to-day tactical execution and ensure deliverables and quality standards are met, proactively managing timelines and stakeholders - p]:pt-0 [&>p]:mb-2 [&>p]:my-0 animate-in fade-in-25 duration-700"> Develop user personas and segmentations to deliver messages to the right audiences - p]:pt-0 [&>p]:mb-2 [&>p]:my-0 animate-in fade-in-25 duration-700"> Proactively identify opportunities for program and process improvements - p]:pt-0 [&>p]:mb-2 [&>p]:my-0 animate-in fade-in-25 duration-700"> Build a consistent feedback loop for continuous improvement of pipeline generation, high conversion rates, and revenue acceleration - p]:pt-0 [&>p]:mb-2 [&>p]:my-0 animate-in fade-in-25 duration-700"> Assess and formulate strategy based on campaign performance ABOUT OUR PLATFORM Tungsten Automation's Intelligent Automation software platform helps organizations transform information-intensive business processes, reduce manual work and errors, minimize costs, and improve customer engagement. We combine Generative AI, Knowledge Management, Intelligent Document Processing, Process Orchestration, mobility and engagement, and analytics to ease implementations and deliver dramatic results that mitigate compliance risk and increase competitiveness, growth, and profitability—particularly crucial for highly regulated industries facing complex compliance requirements. No other software vendor offers a platform of complementary technologies integrated into a scalable, manageable software platform, positioning us to grow and dominate the process automation space. While the job description describes what is anticipated as the requirements of the position, the job requirements are subject to change based upon any changing needs and requirements of the business.

Role Description We're looking for a Senior Product Marketing Manager at Tungsten Automation to serve as the subject-matter expert on the intelligent automation market, the buyer journey, and the challenges our customers and their key personas face. You will define our perspective on the market and our go-to-market strategy, position offerings effectively, and deliver compelling and differentiated messages in multiple formats across multiple channels so they resonate with customers and drive demand. You are a smart, creative marketer whose strong blend of strategic marketing expertise and technical knowledge enables you to be the voice and face of our offerings. You are a proactive, influential, strategic leader who drives cross-functional efforts to meet business objectives. Qualifications - Strong blend of strategic marketing expertise and technical knowledge - Proactive and influential leadership skills Requirements - Business Leadership – manage solution areas with P&L ownership mentality - Messaging and Positioning – differentiate product/solution and create compelling customer value - Thought Leadership – describe value propositions and business outcomes in customer language - Collaboration – work with global demand generation, field marketing, and broader teams - Evangelism – serve as spokesperson for offerings and evangelize with customers, partners, and media - Competitive Intelligence – understand competition and market for winning positioning - Customer Advocate – understand customer needs and reflect those in marketing programs - Collateral Creation – develop product and sales presentations, webinars, videos, blogs, etc. - Sales Enablement – support selling efforts with tools, messaging, and assets - Program Management – juggle multiple projects, meet deadlines, and deliver results - Selling – your ideas and strategy - Utilize AI-enabled tools to improve efficiency and streamline tasks - Create new programs and campaigns that drive pipeline and conversion - Drive day-to-day tactical execution and ensure quality standards are met - Develop user personas and segmentations for targeted messaging - Proactively identify opportunities for program and process improvements - Build a consistent feedback loop for continuous improvement - Assess and formulate strategy based on campaign performance Company Description Tungsten Automation's Intelligent Automation software platform helps organizations transform information-intensive business processes, reduce manual work and errors, minimize costs, and improve customer engagement. We combine Generative AI, Knowledge Management, Intelligent Document Processing, Process Orchestration, mobility and engagement, and analytics to ease implementations and deliver dramatic results that mitigate compliance risk and increase competitiveness, growth, and profitability—particularly crucial for highly regulated industries facing complex compliance requirements. No other software vendor offers a platform of complementary technologies integrated into a scalable, manageable software platform, positioning us to grow and dominate the process automation space.