Marketing Operations Coordinator Vienna, VA Type: Contract Category: Administrative Job Title: Marketing Operations Coordinator Industry: Nonprofit / Marketing Operations Assignment Type: Contract | Approximately 4-month assignment Pay: $28.00 - $30.00 / hour Work Schedule: Hybrid Schedule - In Office: Tuesday, Wednesday, Thursday - Remote: Monday, Friday - Hours: 8:00 AM – 4:00 PM - 40 hours per week Benefits: This position is eligible for medical, dental, vision, and 401(k). About Our Client: Addison Group is partnering with a mission-driven organization seeking a Marketing Operations Coordinator to support a growing marketing team during a period of increased project activity and event programming. This role offers an opportunity to contribute to marketing initiatives, process improvements, and event execution while working in a collaborative environment. Job Description: We are seeking a highly organized and proactive professional to assist with marketing operations, campaign support, reporting, data management, and event coordination. The ideal candidate thrives in a fast-paced environment, enjoys working with data and systems, and can successfully manage multiple priorities while maintaining a high level of accuracy. Key Responsibilities: - Maintain and update marketing databases and contact records to ensure data accuracy. - Support email marketing initiatives, including audience segmentation and campaign preparation. - Verify and reconcile attendee and registration information across multiple platforms. - Generate reports and track key marketing metrics. - Assist with documenting workflows and supporting implementation of new project management processes. - Coordinate event logistics, including vendor communication and catering arrangements. - Organize and maintain digital files and shared documentation. - Collaborate with internal stakeholders to support project timelines and operational goals. Qualifications: - Minimum of 2 years of professional office experience required. - Project coordination or project management experience strongly preferred. - Previous nonprofit industry experience is a plus. - Experience with CRM and marketing platforms such as Microsoft Dynamics, Mailchimp, Cvent, or similar systems. - Proficiency with Microsoft Office Suite. - Strong attention to detail and organizational skills. - Ability to work independently after onboarding and training. - Excellent communication and interpersonal skills. - Professional demeanor and adaptable work style. - Associate's or Bachelor's degree in Marketing, Communications, Business, or a related field preferred. Additional Details: - Contract assignment through approximately October. - Hybrid work environment with three in-office days per week. - Business casual office setting. - Limited overtime may be available with prior management approval. - Collaborative team environment with approximately five team members. - Manager provides structured onboarding, ongoing support, and regular one-on-one meetings. - Candidates should reside within a reasonable commuting distance of the Vienna office. Perks: - Hybrid work schedule. - Opportunity to support impactful marketing and event initiatives. - Collaborative and engaging team culture. - Hands-on exposure to marketing operations, CRM management, and project coordination. Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

Role Description Canyon Ranch guides the pursuit of wellbeing on a path through immersive destinations to a lifetime of proven answers. We inspire your well way of life through Integral Answers, Personal Guidance, Lifetime Impact and Evidence-based Progress. Our Corporate Marketing team is now hiring for an Associate Director of Marketing Operations. This role will lead the strategy, execution, and optimization of the systems, processes, analytics, and technology that drive marketing performance and business growth across Canyon Ranch's wellness destinations, membership club, digital offerings, events, and brand experiences. Reporting to the Chief Marketing Officer, this role serves as the operational foundation of the marketing organization, ensuring the effective delivery of marketing strategies, programs, and initiatives. The position will aim to translate strategic plans into actionable projects, workflows, and deliverables while partnering cross-functionally to ensure the information, infrastructure, technology, and assets needed for success are aligned and effectively deployed. Working closely with Brand Marketing, Digital Marketing, Creative & Copy, Revenue Management, Analytics, IT, Finance, and Executive Leadership teams, this role builds scalable marketing capabilities and operational processes that drive customer acquisition, engagement, retention, and revenue growth. Qualifications - Significant specialized experience with 6-10 years’ experience in same or related field. - Bachelor’s degree or equivalent experience with Major in Marketing, Business, Analytics, Information Systems, or related field. - Preferred Master's degree or equivalent experience. - Demonstrates in-depth understanding of evolving luxury hospitality and wellness industries. - Possesses strong understanding of web, mobile, and digital marketing technologies. - Knowledge of financial principles, practices and procedures. Requirements - Develop and execute a comprehensive marketing operations strategy and plan aligned with Canyon Ranch business objectives. - Oversee campaign operations from planning through execution, measurement, and optimization. - Create scalable processes to continually improve campaign planning, execution, workflow management, and cross-functional collaboration. - Build and maintain marketing project dashboards and executive reporting frameworks. - Own and optimize the marketing technology ecosystem, including marketing automation, DAM system, and CDP platforms and technologies. - Serve in a chief-of-staff capacity to the CMO. - Build, mentor, and lead a high-performing marketing operations team. Benefits - Use of services and facilities including the spa, fitness classes, lectures, and overnight stays at all Canyon Ranch locations nationwide. - Generous health plan including Health, Dental and Vision after 30 days of employment. - 25 Days of personal (vacation/sick) and holiday time off. - Employer-paid life insurance and Employee Assistance Program. - Paid Maternity leave. - Supplemental plan offerings, such as Critical illness and Accident plans, and many more. Company Description This position will work remotely from their home office in the U.S. Preference to applicants near existing properties (Austin, Las Vegas, Lenox, Tucson).

• Define and own the multi-year roadmap for AI-powered marketing operations, aligned to revenue targets and approved at exec level. • Set the standard for what constitutes a production-grade agent at Sidetrade: Evaluation suites, guardrails, observability, and retirement criteria. • Advise the CMO and CEO on emerging AI capabilities and their commercial implications for pipeline and revenue. • Lead delivery of production agents for lead scoring, enrichment, MQL handoff, prospection, and revenue attribution, co-owned with Sales, BDRs, and Demand Gen. • Replace at least five manual marketing workflows with production agents in the first 18 months, with documented time savings and quality parity or better. • Own prompt libraries, tool definitions, and evaluation suites that govern agent quality across the team. • Stand up and own the observability layer: cost per task, accuracy, drift, human escalation rate. • Report the performance of the agentic layer monthly to the exec team and quarterly to the board. • Quantify pipeline and revenue influenced by AI-driven workflows; defend the numbers. • Own and manage the Martech stack: Marketo, Salesforce, Salesloft, 6Sense, ZoomInfo, Cognism, LinkedIn Sales Navigator, LetSignIt, Asana, Kinsta, GoToWebinar, Wistia, Google GTM, Search Console, Analytics, Ads, Zapier, Proofjump. • Cut the stack by at least 25% on cost or tool count in the first 18 months against measurable value. • Evaluate, onboard, and retire vendors. You hold final sign-off on Martech investment. • Provide enablement to marketing and sales users in collaboration with the department leaders. • Hire, develop, and retain a team of marketing engineers and operations specialists. • Define roles, set standards, and create a culture of measurement and continuous improvement. • Partner with Product and Engineering leadership to align shared infrastructure and tooling.

• Bring a point of view on marketing performance by channel and campaign with actionable insights and recommendations underpinned by the clear and reliable reporting you’ve built. • Drive the evolution of our pipe gen processes and the underpinning marketing tech stack (Hubspot, Clay, Apollo, etc.) • Work cross-functionally with GTM teams to make Opportunity prioritization, pursuit and handoffs easy while gathering the feedback for testing and learning. • Manage and optimize HubSpot and its interaction with Salesforce to identify, score, track, and attribute leads across campaigns. • Define and uphold data governance, segmentation, and database health across marketing systems