HeadQuarters

About HeadQuartersHeadquarters is a global start-up that partners with US cannabis companies to provide support in finance, sales operations, logistics, and digital marketing. Our team’s unique expertise enables us to drive innovation in this rapidly developing industry. Position OverviewWe are looking for a motivated and eager Junior Recruiter or Talent Acquisition Intern to join our team on a 6-month contract basis. This is an excellent opportunity for someone at the beginning of their HR or recruitment career who wants to gain hands-on experience in a fast-paced global start-up. You will support our recruitment efforts by sourcing candidates, screening applications, and helping coordinate the full hiring process. While this role is entry-level, we are looking for someone with a strong work ethic and a desire to learn. This is a 6-month contract with a genuine possibility of transitioning into a permanent Junior Recruiter role based on your performance and contribution to the team. **Key Responsibilities - Sourcing Support: Assist in sourcing candidates using various methods, including job boards, LinkedIn, social media, and online communities, to help build a strong candidate pipeline. - Screening & Coordination: Review resumes and job applications, schedule interviews, and coordinate communication between candidates and hiring managers. - Administrative Support: Maintain accurate recruitment data in our systems and help prepare regular progress reports for the team. - Employer Branding: Act as a brand ambassador—professionally representing the company and ensuring a positive candidate experience at every touchpoint. - Learning & Collaboration: Work closely with senior recruiters and hiring managers to understand role requirements and support an efficient, impartial recruitment process. - Admin and business partnering activities.

• Build dashboards and recurring reporting from scratch, using visualization tools (such as Tableau, PowerBI, Excel, etc..) deciding what belongs on them, what doesn't, and why • Pull and reshape data exported from CRMs, help desks, POS systems, and spreadsheets into reporting that answers a real business question • Dig through sales, operational, and cost data to find anomalies, trends, and areas for improvement — and frame what you find so a decision-maker can act on it • Report on things like sales performance, lead funnels, yield, response times, and cost trends across client accounts • Read a P&L or income statement well enough to know when something looks off, even if you didn't build it • Partner with our delivery and client teams to define what's worth measuring in the first place**

• Manage and support a team of 4-5 AR Specialists • Assign and balance workload across the team • Provide guidance on collections strategies and difficult cases • Ensure the team follows HQ’s AR processes and communication standards • Monitor aging reports and proactively identify overdue balances • Ensure consistent follow-up with retailers on unpaid invoices • Support the team in resolution of payment issues and disputes • Escalate high-risk or long-overdue accounts when necessary • Communicate AR status and updates to the client when required • Share insights on payment trends and collections progress • Partner with clients to investigate and resolve payment discrepancies and account-related issues • Maintain accurate tracking of outstanding balances and account activity • Ensure proper documentation and updates in AR systems • Provide regular updates on team performance and collections progress • Provide regular updates to the AR Manager on team progress and account status • Flag overdue accounts, payment risks, and operational challenges early • Escalate situations where additional support or decisions are needed • Coordinate with the manager on priorities and workload planning • Coordination and support of the AR team • Monitoring aging reports and overdue accounts • Escalating payment risks and major issues

• Support operational tasks aligned with SOPs and client expectations • Execute standard workflows and surface recurring issues or inefficiencies • Actively participate in communication channels and contribute to internal documentation • Gain proficiency in LeafTrade, Excel, GSuite, and Slack

• Enter and update large volumes of product and vendor data (names, pricing, SKUs, invoices, menus, attributes, etc.) into spreadsheets and systems with high accuracy. • Cross-check and reconcile information between Google Sheets, POS/ERP platforms (e.g., Treez, Dutchie), and other databases. • Maintain accuracy, consistency, and compliance across all records (naming conventions, image links, METRC alignment, etc.). • Support quality assurance (QA) on product menus across multiple retail stores. • Standardize vendor submissions and templates to support onboarding of new products and projects. • Assist with bulk updates, including product descriptions, images, and attribute tagging. • Follow clear SOPs, communicate updates or discrepancies with stakeholders, and provide feedback to improve processes.

- **Collections & Aging Management:** Manage and maintain aged accounts receivable across wholesale retail accounts, ensuring timely collection efforts and resolution of delinquent balances. - **Proactive Follow-Up:** Monitor aging reports and proactively follow up on upcoming and past-due invoices through phone calls, emails, and written correspondence while maintaining accurate documentation of all account activity, customer communication, and collection efforts. - **Dispute Resolution:** Investigate, resolve, and reconcile account discrepancies, invoice disputes, deductions, short payments, and unapplied cash in a timely and professional manner. - **Payment Processing:** Process, apply, and reconcile customer payments and credit memos accurately within **Dynamics** and **Acumatica ERP** systems. - **Credit Risk Monitoring:** Monitor customer credit risk, review payment trends, assist with payment term requests, and support credit reviews for new and existing retail accounts. - **Sales Partnership:** Partner with sales personnel to manage customer accounts, review credit limits, enforce credit holds on delinquent accounts, and balance collections priorities with customer relationship management. - **Account Reconciliation:** Perform account reconciliations and support retail partners with statement reviews, payment research, and dispute resolution. - **Risk Escalation:** Identify delinquent or high-risk accounts and recommend payment arrangements, escalations, third-party collections, or legal action when necessary. - **Reporting:** Maintain accurate account records and prepare reporting related to AR aging, account status, collections activity, and critical account updates. - **Leadership Engagement:** Participate in weekly meetings with the CFO and Financial Controller to provide updates on critical accounts, collection risks, and overall AR performance.

• Manage full-cycle recruitment processes for a variety of roles across operations, customer experience, finance, technology, compliance, and corporate functions. • Partner with hiring managers to understand business needs, define role requirements, and create effective hiring strategies. • Source and attract top talent through LinkedIn, job boards, referrals, networking, and other creative recruiting channels. • Conduct recruiter screenings and coordinate interview processes with internal stakeholders. • Ensure a positive and professional candidate experience throughout all stages of the hiring process. • Maintain and improve recruiting workflows, reporting, and applicant tracking systems. • Build and maintain talent pipelines for current and future hiring needs. • Support onboarding coordination and offer management processes. • Monitor recruiting metrics including time-to-fill, pipeline conversion, and hiring effectiveness. • Stay informed on market trends, compensation benchmarks, and hiring best practices. • Ensure compliance with California employment regulations and internal hiring policies.

• Process and manage incoming vendor invoices efficiently and accurately. • Facilitate payment approvals and execute payments via various methods. • Maintain accurate records of all transactions and communications with vendors. • Streamline accounts payable processes and recommend improvements. • Assist in the preparation of payment reports for management review. • Collaborate with team members to ensure timely processing of invoices. • Support internal and external audits by providing necessary documentation. • Communicate effectively with vendors regarding payment status and issues.

• Build and maintain full-stack features leveraging APIs that pull data from BigQuery, contributing to a fast, clean, and scalable production codebase. • Work within a multi-tenant environment where data isolation and secure access control (including Row-Level Security) are first-class concerns • Build and maintain features using SQL databases, with a focus on PostgreSQL • Design and optimize complex queries, manage indexes, schema design and migrations in PostgreSQL, with the ability to diagnose and resolve performance bottlenecks • Contribute to system security, including admin system management and access controls

HeadQuarters is a global start-up that partners with US cannabis companies to provide support in finance, sales operations, and logistics. At the moment, we are looking for a skilled and driven Full-Stack Software Developer to join our growing team. In this role, you will be responsible for building, scaling, and maintaining modern web applications, working across both frontend and backend systems. You’ll collaborate closely with cross-functional teams to deliver high-quality, secure, and scalable solutions in a fast-paced environment. Working hours for this role are aligned with the EST time zone (afternoon hours for candidates based in Serbia). Responsibilities - Build and maintain full-stack features leveraging APIs that pull data from BigQuery, contributing to a fast, clean, and scalable production codebase. - Work within a multi-tenant environment where data isolation and secure access control (including Row-Level Security) are first-class concerns - Build and maintain features using SQL databases, with a focus on PostgreSQL - Design and optimize complex queries, manage indexes, schema design and migrations in PostgreSQL, with the ability to diagnose and resolve performance bottlenecks - Contribute to system security, including admin system management and access controls