We handle the administrative work for some of the biggest Cannabis companies so they can focus on what they do best.
AR Team Lead
Location
Serbia
Posted
1 day ago
Salary
0
Seniority
Senior
Job Description
AR Team Lead
HeadQuarters
• Manage and support a team of 4-5 AR Specialists • Assign and balance workload across the team • Provide guidance on collections strategies and difficult cases • Ensure the team follows HQ’s AR processes and communication standards • Monitor aging reports and proactively identify overdue balances • Ensure consistent follow-up with retailers on unpaid invoices • Support the team in resolution of payment issues and disputes • Escalate high-risk or long-overdue accounts when necessary • Communicate AR status and updates to the client when required • Share insights on payment trends and collections progress • Partner with clients to investigate and resolve payment discrepancies and account-related issues • Maintain accurate tracking of outstanding balances and account activity • Ensure proper documentation and updates in AR systems • Provide regular updates on team performance and collections progress • Provide regular updates to the AR Manager on team progress and account status • Flag overdue accounts, payment risks, and operational challenges early • Escalate situations where additional support or decisions are needed • Coordinate with the manager on priorities and workload planning • Coordination and support of the AR team • Monitoring aging reports and overdue accounts • Escalating payment risks and major issues
Job Requirements
- Proven experience in Accounts Receivable, billing, or collections
- Prior experience supporting or guiding teammates is a strong plus
- Solid understanding of AR processes, aging reports, and collections workflows
- Strong organizational and prioritization skills
- Confidence in handling challenging payment conversations
- Problem-solving mindset with the ability to navigate disputes
- High attention to detail and accuracy
- Clear, professional communication skills
- Proactive approach with a strong sense of ownership
- Nice to have:*
- Experience with retail clients or high-volume AR environments
- Exposure to process improvements or scaling operations
Benefits
- Why This Role** 🚀 Step into a leadership role and directly impact team success
- 👀 Gain visibility with leadership and client stakeholders
- 🧠 Build experience in coaching, coordination, and decision-making
- 📊 Own AR operations for a key account
- ⚙️ Shape processes and improve team efficiency
- 🌱 Grow into future leadership opportunities within HQ
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