Trimble Inc.

• Spearhead TruckMate’s product vision, strategy, and roadmap while establishing clear OKRs and success metrics to measure market impact. • Champion AI-driven methodologies to research customer problems, summarize complex feedback, and quickly build prototypes to validate ideas before engineering commitments. • Orchestrate high-impact product launch planning and commercial strategies in close partnership with Sales, Product Marketing, Finance, and Customer Success. • Drive deep customer discovery and market research across transportation workflows to uncover critical pain points and prioritize major product investments.

• Handle inquiries via our ticketing system and ensure smooth customer communication and documentation. • Maintain and update the customer database. • Support the collection department in daily tasks, such as sending reminders to customers, generating collection related reports, handling customer requests. • Manage business correspondence ensuring professional and polite communication.

• Lead consultative software portfolio growth by partnering with Account Executives and guiding customers through the full sales lifecycle to drive measurable adoption. • Prospect, qualify, and shape new business opportunities by leading early discovery sessions and identifying customer needs. • Deliver tailored, impactful product demonstrations to strategic stakeholders by balancing virtual and in-person engagements. • Build trusted, multi-channel relationships with industry professionals and collaborate internally to secure high-value RFIs and RFPs.

• Collaborate with team members to examine marketing requirements, guide, and propose innovative functional designs • Develop, test and maintain the software solution • Coordinate efforts with worldwide distributed hardware and software teams • Align work with our various centers of expertise, integrate specialized components into the software solution • Work in an Agile development process

• Own and manage end-to-end functional design for consumption-based billing solutions leveraging Metronome integrated with Salesforce CRM and downstream systems • Translate product, pricing, and monetization strategies into detailed functional architectures for billing and entitlement systems • Design scalable models for usage-based pricing, metering, rating, and billing workflows • Define entitlement frameworks supporting named-user and concurrent-user licensing models within Trimble’s Entitlement Management System (EMS) • Partner with Product, Finance, and GTM teams to onboard new products into consumption-based billing models • Define product catalog structures, pricing configurations, usage metrics, and billing rules • Lead the transition from legacy entitlement systems to Trimble’s EMS platform • Convert epics and business requirements into detailed user stories with clear acceptance criteria • Act as the primary functional interface between Product, Finance, Engineering, and Operations teams

• Drive modern infrastructure solutions empowering local government agencies to streamline asset management and digital project delivery. • Champion the expansion of Trimble Asset Lifecycle Management solutions across a strategic regional territory. • Cultivate strong, trusted business partnerships with key decision-makers at targeted government organizations. • Strategize and execute comprehensive territory and account plans to uncover new growth opportunities. • Deliver compelling product demonstrations showcasing the immense value of Trimble technology to public sector clients.

• Diagnose and resolve advanced technical inquiries, including system malfunctions, software glitches, and performance bottlenecks• Conduct continuous monitoring of the Transporeon platform, addressing any incidents or operational challenges as they arise• Implement minor system modifications or adjustments to meet existing customer needs• Efficiently allocate cases to specialized teams when beyond the scope of general support, ensuring follow-through to resolution• Serve as a mentor to new team members, sharing knowledge and contributing to product strategy discussions• Proactively support and update legacy systems, identifying opportunities for process and platform enhancements• Independently manage crisis situations or escalations, providing solutions with minimal supervision• Develop expertise in specific Transporeon modules or processes, becoming a go-to specialist within the team

• contribute to the architecture, design and development of a strong foundation of one of the platform services for domain specific products that are scalable, performant, and flexible to accommodate new consumer requirements • take ownership for our application’s frontend and backend architecture • be creative and innovative to identify and apply solutions to the problem space and SDLC • take comprehensive responsibility for the service, overseeing its development, testing, deployment, operations and maintenance • follow best practices and ensure code coverage, CI/CD and meet security compliance requirements • be an excellent team player building strong relationships within the team and with cross-functional teams, following best practices for collaboration.

• Serve as a strategic leader fostering a high-performance culture and driving radical transparency. • Act as a trusted advisor to stakeholders and a catalyst for relentless improvement within squads. • Shift the team’s focus from 'completing tickets' to 'delivering value'. • Navigate the complexities of a global organization to align local initiatives with corporate strategy. • Cultivate high-integrity relationships with stakeholders through radical transparency. • Act as an internal expert diagnosing business needs and offering data-driven recommendations. • Facilitate the healthy exchange of opposing views to reach 'win-win' compromises. • Instill a culture of 'relentless improvement' by analyzing failures and successes. • Guide team through technical and procedural hurdles with an Agile Toolbox.

• Own and manage the end-to-end functional design for billing processes within Salesforce Billing. • Design and support scalable billing models for subscription, usage-based, and hybrid monetization structures. • Define invoice generation logic, proration rules, credit/debit adjustments, and billing schedules while ensuring alignment with enterprise architecture and financial controls. • Support the full quote-to-cash lifecycle (CPQ to Billing to Revenue), defining functional flows for contract amendments, renewals, cancellations, and mid-cycle changes. • Coordinate and validate data flows between Salesforce Billing and downstream systems including ERPs, revenue recognition platforms, tax engines, payment gateways, and entitlement platforms. • Partner with integration teams on API-based, event-driven, and batch processing solutions to ensure financial reconciliation and data consistency. • Convert high-level epics and business requirements into detailed user stories with clear, testable acceptance criteria using Jira and Confluence. • Support sprint planning, backlog grooming, and functional clarification throughout delivery cycles alongside Product Owners and Engineering teams. • Act as the key functional bridge between Finance, Revenue Operations, Engineering, and Solution Architecture across multiple time zones. • Provide Level 2 and Level 3 production support, troubleshooting invoicing discrepancies, payment failures, and system synchronization issues to continuously optimize billing performance.