• Design, develop, and deploy Apex classes, triggers, and batch jobs to implement complex business logic and custom workflows. • Develop and manage customer and partner portals, Salesforce Communities, and other self-service solutions. • Design, implement, and maintain APIs (REST/SOAP) for external system integrations, ensuring robust and secure communication between Salesforce and third-party applications. • Develop solutions for effective data handling, including data migration, data cleansing, and maintaining data quality in Salesforce. • Build user interfaces using Lightning Web Components and ensure smooth user experiences • Develop custom objects, fields, and relationships as needed to meet business requirements • Conduct thorough unit testing, debugging, and performance tuning of Salesforce components and integrations. • Work closely with functional teams, including Business Analysts and QA, to ensure that the developed solutions meet user requirements and business goals. • Maintain detailed documentation for customizations, workflows, and integrations for future reference and team onboarding. • Customize and configure Salesforce Communities for seamless collaboration and user engagement • Manage code versions and deployments using Copado. • Other duties as assigned.

• Build scalable Salesforce solutions using Apex, Lightning Web Components (LWC), Flows, and platform-native capabilities to optimize business processes and user experience. • Architect and support solutions across the full GTM lifecycle, from lead management and opportunity tracking through quoting, billing, revenue recognition, and renewals. • Design, develop, and support Salesforce Revenue Cloud (ARM) solutions to improve operational efficiency and user adoption. • Build and maintain integrations between Salesforce and business systems (e.g., NetSuite, HubSpot, LeanData, ZoomInfo, Sales Navigator) using APIs, middleware, and iPaaS platforms such as Workato. • Design, develop, and deploy Salesforce AI solutions, including Agentforce, Data Cloud, AI-powered workflows, agents, and automations that improve productivity, decision-making, and customer engagement. • Implement CI/CD best practices using SFDX, GitHub, VS Code, and tools such as Gearset or Copado to streamline development, change management, testing, and deployments while supporting governance and audit requirements. • Drive Salesforce architecture standards, development best practices, and platform governance while advising stakeholders on scalable solutions. • Ensure data integrity, security, and compliance with regulatory requirements including GDPR and SOX. • Collaborate with Revenue Operations, Sales, Marketing, Customer Success, Product, and Engineering teams to translate business requirements into technical solutions. • Establish development standards, mentor team members, conduct code reviews, and help drive Salesforce platform strategy across the organization.

• The Senior Salesforce Developer will serve as the technical expert responsible for building, customizing, and maintaining Salesforce solutions across all BusPatrol teams. • Build and maintain custom Salesforce solutions using Apex, Lightning Web Components (LWC), and Flows. • Support development across Service Cloud, Field Service Lightning, Revenue Cloud, and CRM. • Prioritize low-code/no-code solutions where possible; apply custom code only when necessary. • Develop critical Salesforce workflows, objects, and dynamic fields needed to capture asset information and CRM Data. • Develop integrations between Salesforce and core systems (ERP, ITSM, telephony, data warehouse). • Ensure performance, scalability, and maintainability of integrations and customizations. • Discover and enable workflow optimization through automation and AI. • Partner with Embedded Admins to troubleshoot and resolve issues. • Collaborate with Data and IT Ops teams on architecture, access, and reporting. • Contribute to documentation, change management, and technical standards.

• Design and implement highly scalable configurations and extensive customizations within the Salesforce platform. • Develop advanced programmatic logic and automation using Apex, Lightning Web Components (LWC), Visualforce, and Salesforce Flows. • Connect Salesforce with external downstream systems using standard REST/SOAP APIs (Application Programming Interfaces) and enterprise middleware solutions. • Maintain and build upon Salesforce architecture, managing the underlying data model, platform security, and sharing models according to industry best practices. • Handle code deployments and versioning utilizing Git-based source control and automated CI/CD (Continuous Integration/Continuous Deployment) pipelines. • Diagnose, debug, and resolve complex platform bugs or operational performance issues.