Toast, Inc.

Title: West Coast Strategic Cuisines Thai & Asian Cuisine District Manager Location: United States Job Description: West Coast Strategic Cuisines Thai & Asian Cuisine District Manager - R14654 - Remote, United States - Sales Add to favorites View favorites - Bilingual Thai-speaking position. This is a field sales opportunity that will require travel. Candidates must live local to the West Coast or be willing to relocate Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. As a Strategic Cuisines District Sales Manager, you are pivotal to the growth of the Toast brand in your district. You will report into a Regional Vice President and will hire, build, and coach a team of Strategic Cuisines Territory Account Executives who are transforming the way restaurants operate. You'll work closely with your sales team on how to understand restaurants' unique needs and develop customized solutions that help their businesses thrive. You will also be working with the Director and GVP directly on helping Toast size and scope the opportunity for Toast in these markets as we accelerate our go-to-market motion. A day in the life (Responsibilities) - Directly manages 6-8 Account Executives and is responsible for the productivity of these reps and their pipelines - Coach the reps to conduct efficient discovery meetings, live demos, and crafting a solution that best meets the prospect's needs in Thai - Support the Director by gathering front-line feedback and helping us determine where we should invest resources in these strategic cuisine markets. - Find opportunities to make the funnel for each market more efficient by having an entrepreneurial mindset - Partner with teams across the business to ensure that expectations set during the sales process are met in delivery What You''ll Need to Thrive (Requirements) - Must be able to fluently speak Thai and will be expected to coach their reps and communicate with prospects in Thai - 5+ years of sales experience in a sourcing and/or closing role - 3+ years of leadership experience - Proven track record of success - Passionate with the ability to inspire and motivate those around them - Entrepreneurial, self-motivated, creative, and flexible with the ability to perform well under pressure What will help you stand out (Nice to Haves/Nonessential Skills) - Management experience building customer-facing, quota-achieving full cycle sales teams - Experience working in a tech environment - Experience working in a fast-paced, high growth environment - Proven track record of creating a winning culture that performs at a high level AI at Toast At Toast, one of our company values is that we''re hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it's a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters' changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits. The estimated Total Targeted Cash compensation range for this role is listed below. Total Targeted Cash for this role includes base salary, commission, and bonus (if eligible). This role qualifies for uncapped commissions. The starting salary will be determined based on skills, experience, and geographic location. In addition to cash compensation, our total rewards components include benefits and equity (if eligible). You can learn more about how we align pay with local labor markets in our Geographic Pay Zone Philosophy. Zone A $211,000-$338,000 USD Zone B $183,000-$293,000 USD Zone C $165,000-$264,000 USD How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring Our Approach to Hybrid Working We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient-when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. - ----- For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

• Design, build, deploy, and maintain highly resilient and scalable systems that are critical to our customers’ success • Lead complex projects that span multiple teams to improve functionality and reliability for our customers • Design solutions that anticipate and accommodate future needs while considering tradeoffs • Effectively communicate technical direction, guide our team through execution while driving team quality practices • Act as a force multiplier in improving engineering productivity • Diagnose performance bottlenecks and implement optimizations

• Work closely with POS Onboarding Consultants for customer menu configurations • Partner with restaurant owners during the Go-Live phase • Create onboarding training plans for restaurant staff • Manage several onboarding engagements simultaneously • Document and observe best practices during onboarding

• Lead complex projects that impact developers across Toast • Participate in code reviews and provide constructive feedback to peers • Troubleshoot, debug, and resolve production issues as they arise • Participate in architectural discussions and influence the technical roadmap • Advocate for best coding practices to raise the bar for you, your team, and the company • Mentor and provide technical guidance to other team members • Leverage cutting edge AI tools to enhance your development workflow, improve velocity, and help pioneer new approaches to building - contributing to a culture of innovation and productivity across the team.

Title: Senior Manager, Organic Growth Location: Boston United States Job Description: Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Organic growth is critical to sustainable business success - and it is being actively redefined every day. We are building the team to address and meet that redefinition by investing in sustainable growth levers outside of paid media. This role will combine the art of experimentation with the science of optimization - building the next generation of organic growth loops that expand reach, authority, conversion, and impact. We’re looking for an Organic Growth Hacker to uncover, test, and scale unproven, creative strategies that drive non-paid growth across web, lifecycle, social, and emerging discovery channels. This role is ideal for someone who thrives at the intersection of data, strategy, and execution - constantly experimenting to find what works and operationalizing those insights for scale. This role is responsible for driving organic MQLs from our small and medium business segment, directly contributing to our primary goal of growing our core market. The ideal candidate is resourceful, data-driven, and fluent in modern organic growth tactics - including usage of AI GTM tooling. They thrive in finding ways to bring a sense of measurement and structure to ambiguity. They use data to spot opportunities early, build experiments around them, and turn learnings into repeatable growth loops that compound over time. They are strong “general athletes” that over index on analysis and experimentation vs any one area of functional expertise. A day in the life (Responsibilities): - Identify & Test Growth Levers: Design and run experiments to unlock organic acquisition and engagement opportunities across web, lifecycle, social, and product surfaces. Examples could include: 1) Defining our prospect lifecycle strategy (email and SMS) for our free tooling roadmap 2) Working with MOPs to enrich our prospect database and build personalized messaging at scale via AI 3) Partner with web on our on-site conversational experiences 4) Drive experimentation roadmap for content download forms/lead acquisition 5) Identify emerging channels or communities for Toast to begin off-site distribution experimentation - Collaborate Across Teams: Partner with MOPs, web, content, SEO, brand, and analytics teams to translate insights into actionable growth strategies. - Leverage Data to Drive Action: Analyze performance data, user behavior, and search trends to prioritize high-impact opportunities. - Build Scalable AI -powered Growth Systems: Turn one-off wins into repeatable playbooks that enrich customer and prospect data, surface high-intent opportunities, and enable personalized engagement at scale. - Stay Ahead of Trends: Constantly explore new channels, algorithms, and formats — from AI search to niche social communities — to keep our growth engine ahead of the curve. What you'll need to thrive (Requirements): - 10+ years of experience in Growth, demand generation or digital marketing, with a track record of measurable impact - Familiarity with CRM/lifecycle channels (email, SMS, in-product messaging) - Experience working with AI workflows and automation tools (i.e. Clay), analytics platforms, and A/B testing methodologies. - Deep understanding of how AI, content, data, and technology intersect to drive discovery and conversion. - Creative problem-solving mindset — thrives on testing, iterating, and scaling what works. - Strong cross-functional collaboration and communication skills. - Curiosity about the evolving digital landscape — including LLM-driven search, social algorithms, and content discovery innovation. AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs.The base salary range for this role is listed below. The starting salary will be determined based on skills, experience, and geographic location. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits. Zone A $142,000—$227,000 USD Zone B $123,000—$197,000 USD Zone C $111,000—$178,000 USD Our Approach to Hybrid Working We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community.

• Join a collaborative team of Design, Product, QA, and other engineering members in developing robust and scalable full-stack software applications. • Lead complex projects that improve functionality and reliability for our customers • Provide design feedback and participate in code reviews to ensure implementation meet requirements • Drive architectural discussions and influence the technical roadmap • Advocate for best coding practices to raise the bar for you, your team, and the company • Mentor and provide technical guidance to other team members • Leverage cutting edge AI tools to enhance your development workflow, improve velocity, and help pioneer new approaches to building - contributing to a culture of innovation and productivity across the team.

• You’ll be the main strategic advisor and quarterback for a regional book of business • Personally look after 25–35 corporate accounts • Help your clients fully adopt our platform • Protect them from leaving for competitors • Unlock revenue growth across your entire portfolio • Run high-impact business reviews with C-suite executives • Keep clients happy and on board while introducing new features to solve their challenges • Dig into usage data and account health scores • Team up with Product and Leadership to resolve complex client issues • Keep Salesforce up to date so your portfolio runs smoothly and efficiently

• Analyze the end-to-end sales funnel • Optimize onboarding throughput • Establish and maintain operational intake processes • Identify individual performance patterns • Govern sales systems and tools operations

• Directly manages 6-8 Account Executives and is responsible for their productivity • Coach the reps on conducting discovery meetings and live demos • Support the Director by gathering feedback and investing resources • Find opportunities to improve sales funnels • Partner with teams to meet expectations in delivery

• Directly manages 6-8 Account Executives • Coach the reps to conduct efficient discovery meetings and live demos • Support the Director by gathering front-line feedback • Find opportunities to make the funnel for each market more efficient • Ensure that expectations set during the sales process are met in delivery