The Redesign Group

Role Description The Service Delivery Coordinator supports the delivery of managed services across an assigned portfolio of client accounts. This role is execution-focused, responsible for the day-to-day service coordination activities that keep client communications and service tracking running smoothly: - Monitoring ticket activity - Tracking open requests - Facilitating client communications - Ensuring service activities are progressing in line with service level objectives The Service Delivery Coordinator also works alongside Service Delivery Managers on larger accounts, handling operational support tasks that allow the manager to focus on higher-complexity coordination and communication work. This role develops deep familiarity with client environments and internal service delivery processes. Qualifications - 2 – 4 years of experience in IT service coordination, account support, service desk operations, or a related client-facing IT role. - Experience working in a Managed Service Provider (MSP) or IT services environment preferred. - Familiarity with ITIL-based service management concepts and ticketing platforms (ConnectWise, Autotask, or similar). - Strong organizational skills with the ability to manage multiple open items and client priorities simultaneously without losing track of details. - Clear, professional communication skills (written and verbal), with comfort in client-facing interactions. - A service-oriented mindset with a proactive approach to follow-through and issue resolution. - Basic understanding of IT infrastructure concepts sufficient to communicate effectively with clients and internal engineering teams about common service topics. Requirements - ITIL Foundation certification or interest in pursuing it. - Experience preparing client-facing reports or service documentation. - Familiarity with RMM platforms and how managed services are delivered operationally. - Experience supporting cybersecurity or MSSP service environments. - Bachelor's degree in Information Technology, Business, or a related field, or equivalent experience. Benefits - Medical Insurance - Dental Insurance - Vision Insurance - 401(k) retirement plan with company match (annual dollar cap applied) - Flexible time off plan - 15 paid holidays - Sick leave (amount varies by state requirements and is at least the minimum required by any state) - Short-term and long-term disability - Life insurance - Paid parental leave

Job Description We’re looking for a Partner Alliance Manager to own and grow our strategic relationship with Broadcom VMware. This role is laser-focused on driving partner alignment, maximizing program benefits, and accelerating VMware-related revenue across our sales and services teams. You’ll be the go-to expert for all things Broadcom VMware—bridging strategy, execution, and field enablement in a fast-changing partner landscape. What You’ll Do - Serve as the primary point of contact between our organization and Broadcom VMware partner teams. - Own the Broadcom VMware partner strategy, including program compliance, tier optimization, and roadmap alignment. - Drive pipeline creation and revenue growth through joint planning, campaigns, and co-selling motions in collaboration with our Go To Market team. - Enable GTM, pre-sales, and services teams on VMware portfolio changes, licensing models, and go-to-market motions. - Fully understand deal registration, incentives, MDF, and partner benefits. - Coordinate QBRs, executive briefings, and joint account planning with Broadcom VMware in conjunction with GTM team. - Track and report on partner performance, pipeline health, and revenue attribution. - Collaborate with marketing on VMware-focused demand generation and field events. - Act as an internal advocate during program shifts, contract changes, or policy updates from Broadcom VMware. What Success Looks Like - Increased VMware-related pipeline and closed revenue - Strong Broadcom VMware partner scorecard performance and tier status - GTM that are confident navigating VMware licensing and positioning - Clear, repeatable co-sell motions with measurable outcomes What You Bring - 3+ years of experience in partner alliances, channel management, or vendor management within a VAR and/or experience working directly at Broadcom VMware - Direct experience working with VMware and/or Broadcom partner programs - Proven ability to drive cross-functional alignment between sales, marketing, and services - Comfortable engaging with field reps, partner managers, and executive stakeholders - Data-driven mindset with experience using CRM and partner portals - Excellent communication, negotiation, and presentation skills We’re an Equal Opportunity and Affirmative Action Employer and welcome applicants from all backgrounds. We consider qualified candidates without regard to any legally protected status. This role is subject to applicable employment laws based on work location. In compliance with pay transparency laws, the compensation range for this role is included, with final pay based on experience, skills, and location. We participate in E-Verify to confirm employment eligibility and are happy to provide reasonable accommodations throughout the hiring process—just let us know how we can help.

Role Description The Redesign Group is seeking a Regional Solutions Architect to serve as a technical advisor supporting customer engagements across our Professional Services, Managed Services, and Specialty Solutions portfolio throughout the Southeast. This role operates at the intersection of architecture, customer strategy, and pre-sales solution design. The Solutions Architect partners closely with sales leadership to engage prospective and existing clients, understand complex technology environments, and design scalable infrastructure and security solutions aligned with business goals. The Solutions Architect provides the technical leadership during the pre-sales lifecycle, helping shape solution strategies, guide architectural discussions, and support the development of opportunities across enterprise customers. If you enjoy working with clients to solve complex infrastructure challenges, designing modern architecture solutions, and partnering with sales to bring innovative solutions to market, this is a high-impact opportunity to help shape the growth of a rapidly expanding practice. What You'll Do - Serve as the technical lead during the pre-sales lifecycle, partnering with sales teams to support strategic customer engagements. - Conduct technical discovery sessions with client stakeholders to understand infrastructure challenges, modernization initiatives, and long-term architecture goals. - Design and position solution architectures across infrastructure, hybrid cloud, networking, and cybersecurity technologies. - Support the development of solution proposals, architectural designs, and technical recommendations for enterprise customers. - Partner with Core Sales to advance complex opportunities and ensure technical alignment during the sales process. - Present and explain solution designs to C-level and technical stakeholders, translating technical concepts into business value. - Collaborate with Solution Engineering and Service Delivery teams to ensure architectures are aligned for successful implementation. - Stay current on evolving technologies to help guide customers toward modern, scalable infrastructure and cloud architectures. Technical Focus Areas - Experience across several of the following technology domains is preferred: - Infrastructure and virtualization platforms including VMware vSphere, VMware Cloud Foundation (VCF), Hyper-V, and enterprise compute platforms. - Hybrid cloud architecture and data center modernization including Microsoft Azure, hybrid infrastructure design, and workload migration strategies. - Enterprise networking and next-generation security solutions including routing, switching, firewalls, and secure network architectures. - Managed network and managed security services including infrastructure monitoring, operations, and lifecycle management. - Microsoft ecosystem technologies including Microsoft 365, Modern Workplace, and identity platforms. - Cybersecurity services including MDR (Managed Detection and Response), identity protection, threat detection, and remediation initiatives. - Data protection and resiliency platforms including backup, disaster recovery, and business continuity technologies such as Veeam, Rubrik, and Cohesity. Qualifications - 8–12+ years of experience in infrastructure engineering, solutions architecture, or technical consulting. - Experience supporting customer-facing pre-sales engagements or architecture design discussions. - Strong knowledge of enterprise infrastructure, networking, cybersecurity, and Microsoft ecosystems. - Ability to communicate complex technical solutions to both technical and executive audiences. - Experience working with enterprise clients or complex IT environments. - Strong collaboration skills working across sales, architecture, and service delivery teams. Benefits - Medical Insurance - Dental Insurance - Vision Insurance - 401(k) retirement plan with company match (annual dollar cap applied) - Flexible time off plan - 15 paid holidays - Sick leave (amount varies by state requirements and is at least the minimum required by any state) - Short-term and long-term disability - Life insurance - Paid parental leave

Job Description The VCF Principal Engineer serves as the strategic technical leader for large‑scale VMware Cloud Foundation programs. This role blends deep solution design expertise with high-impact planning, helping enterprise customers modernize their infrastructure. We are seeking a heavy VMware expert who is ready to be trained in and transition the VMware Cloud Foundation (VCF) platform. The ideal candidate demonstrates advanced mastery of the core VMware ecosystem (vSphere, vSAN, NSX, Aria) excels in translating business outcomes into secure, resilient, and scalable designs. In this role, you will bring your deep architectural knowledge to the table while we provide the training and resources for you to become a leading VCF Knight. Key Responsibilities - Lead end‑to‑end design engagements, including discovery workshops, requirement analysis, and solution planning. - Develop and defend High‑Level Designs (HLDs) and Low‑Level Designs (LLDs) for complex, multi‑site VCF environments. - Serve as the highest‑level technical escalation point for VMware solutions (vSphere, vSAN, NSX, Aria, HCX, and DR) while actively training on the broader VCF stack. - Plan hybrid cloud integrations with AWS, Azure, and Google Cloud, including migration strategies and HCX‑based mobility. - Define security, compliance, and operational standards aligned with frameworks such as PCI‑DSS, HIPAA, and FedRAMP. - Produce reference designs, validated configurations, best‑practice guides, and internal enablement materials. - Partner with sales, delivery leadership, and customer executives to shape program scope, success criteria, and modernization roadmaps. - Ensure solution alignment across compute, storage, networking, automation, and cloud management platforms. - Mentor senior engineers and contribute to internal capability development. Required Skills & Experience - Advanced expertise with core VMware ecosystem: vSphere, vSAN, NSX, and Aria Suite. - Eagerness to learn: A strong willingness and technical aptitude to complete comprehensive training to become a subject matter expert in VMware cloud Foundation (VCF). - Ability to translate business requirements (RTO/RPO, SLA, compliance, cost models) into actionable technical plans. - Proven experience designing multi-datacenter or global VMware solutions. - Deep understanding of hybrid cloud planning, migrations, and hyperscaler integrations. - Experience designing secure, compliant, and highly available private cloud environments. Preferred Qualifications - Prior exposure to or foundational knowledge of VMware Cloud Foundation is a major plus, but not strictly required. - VMware Certified Professional (VCP) or VMware Certified Advanced Professional (VCAP) in relevant tracks. Background - 8–12 years of experience in enterprise IT, solution design, or cloud engineering. - Prior roles focused on technical planning, solution development, or large‑scale infrastructure design. - Demonstrated success leading major VMware transformation initiatives.large-scale infrastructure design.  Demonstrated success leading major VMware transformation in Benefits We offer a comprehensive benefits package which may include: - Medical Insurance - Dental Insurance - Vision Insurance - 401(k) retirement plan with company match (annual dollar cap applied) - Flexible time off plan - 15 paid holidays - Sick leave (amount varies by state requirements and is at least the minimum required by any state) - Short-term and long-term disability - Life insurance - Paid parental leave We’re an Equal Opportunity and Affirmative Action Employer and welcome applicants from all backgrounds. We consider qualified candidates without regard to any legally protected status. This role is subject to applicable employment laws based on work location. In compliance with pay transparency laws, the compensation range for this role is included, with final pay based on experience, skills, and location. We participate in E-Verify to confirm employment eligibility and are happy to provide reasonable accommodations throughout the hiring process—just let us know how we can help.

Job Description The Redesign Group is seeking a motivated Account Executive (AE) to support revenue growth across the Pacific Northwest region. This inside-led sales role focuses on customer renewals, smaller transactional opportunities, and velocity-driven deals, while partnering closely with regional sales leadership and technical teams. The Account Executive will play a key role in maintaining strong client relationships, supporting renewal cycles, and identifying opportunities to expand services across Redesign’s portfolio of infrastructure, cloud, cybersecurity, and managed services solutions. This position is ideal for a sales professional who thrives in fast-paced deal environments, relationship management, and high-velocity pipeline activity while collaborating closely with field sales and regional leadership. Key Responsibilities Revenue Generation & Pipeline Development - Manage and close renewals and smaller transactional opportunities within existing customer accounts. - Maintain a consistent pipeline of velocity-driven deals aligned with regional revenue targets. - Identify upsell and cross-sell opportunities across Redesign’s technology and services portfolio. - Execute inbound and outbound sales activities to drive new opportunities within assigned accounts. Account Management - Serve as a primary point of contact for customer renewals and transactional sales opportunities. - Build and maintain strong relationships with existing clients across the Pacific Northwest region. - Partner with regional sales leadership to align on account strategy and opportunity development. - Ensure timely execution of renewals and proactive engagement ahead of contract expiration. Sales Collaboration - Partner with regional sales leadership, solution architects, and technical teams to position solutions that address customer needs. - Coordinate internal resources to support deal progression and customer engagement. - Maintain accurate opportunity tracking within CRM platforms. Sales Operations & Forecasting - Maintain accurate pipeline management and forecasting. - Track activity, deal progression, and revenue metrics. - Ensure opportunities are documented and managed within internal sales systems. Qualifications Required - 2+ years of experience in technology sales, inside sales, or account management. - Experience managing renewals, transactional sales cycles, or high-volume deal environments. - Strong communication, relationship-building, and organizational skills. - Ability to manage multiple opportunities simultaneously while maintaining a structured pipeline. - Experience working with CRM platforms such as Salesforce or similar systems. - Self-driven sales mindset with strong follow-through and accountability. Preferred - Experience selling IT infrastructure, cloud, cybersecurity, or managed services solutions. - Experience working within VAR, MSP, or technology consulting environments. - Familiarity with enterprise technology ecosystems including infrastructure, networking, and cloud platforms. Benefits We offer a comprehensive benefits package which may include: - Medical Insurance - Dental Insurance - Vision Insurance - 401(k) retirement plan with company match (annual dollar cap applied) - Flexible time off plan - 15 paid holidays - Sick leave (amount varies by state requirements and is at least the minimum required by any state) - Short-term and long-term disability - Life insurance - Paid parental leave We’re an Equal Opportunity and Affirmative Action Employer and welcome applicants from all backgrounds. We consider qualified candidates without regard to any legally protected status. This role is subject to applicable employment laws based on work location. In compliance with pay transparency laws, the compensation range for this role is included, with final pay based on experience, skills, and location. We participate in E-Verify to confirm employment eligibility and are happy to provide reasonable accommodations throughout the hiring process—just let us know how we can help.

Job Description The Senior Project Manager, VCF oversees the planning, coordination, and execution of VMware Cloud Foundation projects within enterprise delivery engagements. This role blends senior‑level project management with domain awareness of the VMware/Broadcom ecosystem, ensuring predictable delivery of VCF deployments, upgrades, migrations, and modernization initiatives. The ideal candidate is highly organized, customer‑focused, and skilled at leading cross‑functional technical teams. This is a customer‑facing role that partners closely with VCF Principal Engineers and solution architects to ensure alignment between business objectives, technical plans, and delivery timelines. Key Responsibilities - Lead end‑to‑end project management for VCF deployments, expansions, lifecycle upgrades, and cloud transformation initiatives. - Develop and maintain detailed project plans, schedules, RAID logs, communication plans, and stakeholder maps. - Facilitate project kickoff sessions, discovery workshops, and recurring status meetings with internal and customer teams. - Ensure project scope, timelines, and deliverables are clearly defined, documented, and communicated. - Coordinate engineering, design teams, PMO, procurement, and customer resources to ensure smooth execution. - Partner closely with VCF Principal Engineers and solution designers to translate technical requirements into actionable delivery plans. - Manage hardware logistics, SDDC Manager milestones, and environment readiness activities. - Identify, track, and mitigate risks across technical, operational, and organizational dimensions. - Drive structured change control processes for scope adjustments, timeline impacts, and resource shifts. - Provide clear, concise, and timely status updates, executive summaries, and project documentation. - Maintain strong customer relationships and ensure high satisfaction throughout the engagement lifecycle. - Ensure all deliverables meet internal quality standards and align with VMware/Broadcom best practices. - Continuously evaluate and improve delivery processes, templates, and methodologies. Required Skills & Experience - 6+ years of project management experience in IT consulting, systems integration, or enterprise infrastructure. - 2+ years managing technical projects involving virtualization, cloud, networking, or datacenter technologies. - Familiarity with VMware technologies (vSphere, vSAN, NSX) and general understanding of VMware Cloud Foundation concepts. - Proven ability to manage multiple concurrent projects at different stages of the lifecycle. - Excellent communication, facilitation, and stakeholder‑management skills. - Strong organizational skills with the ability to manage complex dependencies and cross‑team coordination. - Experience leading remote, distributed teams. - PMP certification (or in progress). Preferred Qualifications - Experience managing VCF or large‑scale VMware modernization programs. - Familiarity with Broadcom’s VMware portfolio, licensing models, and delivery frameworks. - Experience with cloud migration programs (AWS, Azure, GCP) or hybrid cloud initiatives. - Prior experience with Monday.com, Jira, or similar project management tools. - Bachelor’s degree in computer science, Information Systems, or related field. Benefits We offer a comprehensive benefits package which may include: - Medical Insurance - Dental Insurance - Vision Insurance - 401(k) retirement plan with company match (annual dollar cap applied) - Flexible time off plan - 15 paid holidays - Sick leave (amount varies by state requirements and is at least the minimum required by any state) - Short-term and long-term disability - Life insurance - Paid parental leave We’re an Equal Opportunity and Affirmative Action Employer and welcome applicants from all backgrounds. We consider qualified candidates without regard to any legally protected status. This role is subject to applicable employment laws based on work location. In compliance with pay transparency laws, the compensation range for this role is included, with final pay based on experience, skills, and location. We participate in E-Verify to confirm employment eligibility and are happy to provide reasonable accommodations throughout the hiring process—just let us know how we can help.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Redesign Group is seeking a motivated Account Executive (AE) to support revenue growth across the Pacific Northwest region. This inside-led sales role focuses on customer renewals, smaller transactional opportunities, and velocity-driven deals, while partnering closely with regional sales leadership and technical teams. The Account Executive will play a key role in maintaining strong client relationships, supporting renewal cycles, and identifying opportunities to expand services across Redesign’s portfolio of infrastructure, cloud, cybersecurity, and managed services solutions. This position is ideal for a sales professional who thrives in fast-paced deal environments, relationship management, and high-velocity pipeline activity while collaborating closely with field sales and regional leadership. Key Responsibilities - Revenue Generation & Pipeline Development - Manage and close renewals and smaller transactional opportunities within existing customer accounts. - Maintain a consistent pipeline of velocity-driven deals aligned with regional revenue targets. - Identify upsell and cross-sell opportunities across Redesign’s technology and services portfolio. - Execute inbound and outbound sales activities to drive new opportunities within assigned accounts. - Account Management - Serve as a primary point of contact for customer renewals and transactional sales opportunities. - Build and maintain strong relationships with existing clients across the Pacific Northwest region. - Partner with regional sales leadership to align on account strategy and opportunity development. - Ensure timely execution of renewals and proactive engagement ahead of contract expiration. - Sales Collaboration - Partner with regional sales leadership, solution architects, and technical teams to position solutions that address customer needs. - Coordinate internal resources to support deal progression and customer engagement. - Maintain accurate opportunity tracking within CRM platforms. - Sales Operations & Forecasting - Maintain accurate pipeline management and forecasting. - Track activity, deal progression, and revenue metrics. - Ensure opportunities are documented and managed within internal sales systems. Qualifications - 2+ years of experience in technology sales, inside sales, or account management. - Experience managing renewals, transactional sales cycles, or high-volume deal environments. - Strong communication, relationship-building, and organizational skills. - Ability to manage multiple opportunities simultaneously while maintaining a structured pipeline. - Experience working with CRM platforms such as Salesforce or similar systems. - Self-driven sales mindset with strong follow-through and accountability. Requirements - Experience selling IT infrastructure, cloud, cybersecurity, or managed services solutions. - Experience working within VAR, MSP, or technology consulting environments. - Familiarity with enterprise technology ecosystems including infrastructure, networking, and cloud platforms. Benefits - Medical Insurance - Dental Insurance - Vision Insurance - 401(k) retirement plan with company match (annual dollar cap applied) - Flexible time off plan - 15 paid holidays - Sick leave (amount varies by state requirements and is at least the minimum required by any state) - Short-term and long-term disability - Life insurance - Paid parental leave

About the role Redesign Group is looking for a Territory Manager to lead and expand a designated sales region, ideally based in the Greater Salt Lake City area. This role is responsible for servicing existing customers, developing net-new business, and expanding accounts through the sale of data center infrastructure, cloud, cybersecurity, managed services, cloud hosting services and professional services. The ideal candidate brings strong field sales experience, established market relationships, and the ability to operate as a trusted advisor to IT and business leaders. This is a high-impact, consultative sales role within a fast-growing systems integrator. What You'll Do - Own and expand a portfolio of customers within the assigned territory, driving both net-new growth and account expansion. - Develop executive-level relationships with customers and key partners including Dell Technologies, VMware by Broadcom, Cisco, Palo Alto Networks, and Rapid7. - Identify and lead opportunities tied to infrastructure modernization, virtualization, cybersecurity, and services. - Understand each customer’s business priorities and technical landscape to position high-impact solutions. - Collaborate with Redesign engineering, services, and partner teams to design and deliver winning proposals. - Guide opportunities from discovery through post-sale success, ensuring a strong customer experience. - Participate in client events, marketing initiatives, and partner engagements to generate pipeline and strengthen market presence. - Maintain accurate pipeline visibility and forecasting within Salesforce. - Manage opportunity strategy, deal progression, and account planning. - Operate with autonomy in a remote, field-based environment while staying highly collaborative internally. - Act as a trusted advisor and advocate for customers across the full engagement lifecycle. What You Bring - 5+ years of enterprise or mid-market technology sales experience. - Strong background selling data center, infrastructure, cybersecurity, or cloud solutions. - Proven ability to build territory strategy and drive consistent results. - Experience working within a multi-vendor ecosystem and navigating complex customer environments. - Excellent communication skills with the ability to engage technical and executive stakeholders. Nice to Have - Experience with Dell Technologies, VMware, Cisco, Palo Alto Networks, or Rapid7 solutions. - Existing relationships within the Raleigh or broader regional market. - Background selling professional or managed services. Working Conditions - Approximately 20% domestic travel for customer meetings, events, and partner engagement. - Candidates must reside in or near the Greater Salt Lake City area. Benefits We offer a comprehensive benefits package which may include: - Uncapped commission structure - Medical Insurance - Dental Insurance - Vision Insurance - 401(k) plan with a 4% employer match (annual dollar cap applied) - Flexible time off plan - 15 paid holidays - Sick leave (amount varies by state requirements and is at least the minimum required by any state) - Short-term and long-term disability - Life insurance - Paid parental leave We’re an Equal Opportunity and Affirmative Action Employer and welcome applicants from all backgrounds. We consider qualified candidates without regard to any legally protected status. This role is subject to applicable employment laws based on work location. In compliance with pay transparency laws, the compensation range for this role is included, with final pay based on experience, skills, and location. We participate in E-Verify to confirm employment eligibility and are happy to provide reasonable accommodations throughout the hiring process—just let us know how we can help.

Role Overview The Redesign Group is seeking a hands-on Implementation Engineer to deliver post-sales deployment of infrastructure, virtualization, and data center solutions for enterprise clients. This role is focused on bringing architected solutions into production — working directly with customers to install, migrate, configure, and operationalize modern infrastructure environments across on-premises and hybrid platforms. You’ll partner closely with Solution Architects, Engineering, and Project Management teams to execute successful customer implementations across a variety of industries and technical environments. Key Responsibilities - Deploy and configure infrastructure and virtualization solutions in customer environments - Execute on-site and remote implementations across enterprise data centers and COLO facilities - Perform system installation, migration, integration, and troubleshooting activities - Collaborate with customer IT teams to ensure successful deployment and handoff - Support infrastructure upgrades, virtualization deployments, and workload migrations - Document implementation outcomes and provide technical knowledge transfer Required Experience - 2–5 years in an MSP, VAR, ISP, NOC, or enterprise infrastructure environment - Strong hands-on experience supporting data center or virtualization deployments - Comfortable working directly with customers in fast-paced implementation engagements - Ability to operate independently while managing travel-based project work Technical Background Core Experience - VMware administration and virtualization deployment - VM migrations (P2V / V2V) - Network troubleshooting (switching, DNS, DHCP, connectivity) - CLI experience with enterprise networking platforms (Cisco, Dell, or similar) Preferred - Advanced networking (routing, iSCSI, Fibre Channel, firewalls) - VMware NSX, Hyper-V, or Nutanix environments - Multi-vendor networking platforms (Cisco NX-OS, Arista, Juniper, Aruba, Dell) Ideal Candidate - Customer-first mindset with strong troubleshooting instincts - Enjoys hands-on delivery and solving real-world infrastructure challenges - Thrives in dynamic implementation environments - Interested in growing toward senior engineering or architecture roles Benefits We offer a comprehensive benefits package which may include: - Medical Insurance - Dental Insurance - Vision Insurance - 401(k) retirement plan with company match (annual dollar cap applied) - Flexible time off plan - 15 paid holidays - Sick leave (amount varies by state requirements and is at least the minimum required by any state) - Short-term and long-term disability - Life insurance - Paid parental leave We’re an Equal Opportunity and Affirmative Action Employer and welcome applicants from all backgrounds. We consider qualified candidates without regard to any legally protected status. This role is subject to applicable employment laws based on work location. In compliance with pay transparency laws, the compensation range for this role is included, with final pay based on experience, skills, and location. We participate in E-Verify to confirm employment eligibility and are happy to provide reasonable accommodations throughout the hiring process—just let us know how we can help.

Job Description Redesign is seeking a Senior Data Protection Engineer to lead the implementation and delivery of enterprise data protection, backup, and disaster recovery solutions for our customers. This role is focused on post-sales deployment and technical implementation across complex infrastructure environments. You will work directly with customer IT teams to design, deploy, and optimize modern backup and data protection architectures across enterprise data centers and hybrid environments. The ideal candidate brings deep hands-on experience with enterprise backup platforms, disaster recovery strategies, and storage infrastructure, along with the ability to work independently in fast-paced customer engagements. This is a customer-facing engineering role requiring strong communication skills and the ability to translate technical requirements into successful production implementations. Key Responsibilities - Implement and deploy enterprise backup, data protection, and disaster recovery solutions within customer environments. - Deliver end-to-end implementations including installation, configuration, migration, and optimization of backup and recovery platforms. - Collaborate with Solution Architects, Engineering, and Project Management teams to bring architected solutions into production. - Support customer data protection strategies including backup architecture, replication, high availability, and disaster recovery planning. - Troubleshoot and optimize existing backup environments across Redesign’s installed customer base. Assess customer environments and recommend improvements for data protection, resiliency, and operational efficiency. - Deliver technical documentation, knowledge transfer, and operational handoff to customer IT teams. Participate in disaster recovery planning, testing, and capacity planning discussions. - Maintain awareness of evolving backup, storage, and data protection technologies and recommend improvements aligned to customer needs. - Partner with technology vendors and internal teams to deliver successful implementations across enterprise environments Required Experience - 7–12 years of experience within an MSP, VAR, enterprise IT, NOC, or service provider environment. - Strong hands-on experience implementing enterprise backup and data protection platforms. - Experience delivering customer-facing infrastructure implementations across complex data center environments. - Demonstrated experience designing or implementing disaster recovery and high availability architectures. - Ability to work independently while managing multiple technical engagements and travel-based implementations. - Strong troubleshooting, analytical, and problem-solving skills within backup, storage, and virtualization environments. - Excellent communication skills with the ability to collaborate with both technical teams and customer stakeholders Technical Experience Hands-on experience implementing and supporting enterprise data protection solutions such as: - Dell PowerProtect Data Manager, Dell Data Domain, Dell Avamar, Dell Networker - Integrated Data Protection Appliance (IDPA) - Veeam - Rubrik - Commvault - VMware vSphere - Microsoft Hyper-V - Nutanix - Hyper-converged infrastructure platforms such as VxRail Benefits We offer a comprehensive benefits package which may include: - Medical Insurance - Dental Insurance - Vision Insurance - 401(k) retirement plan with company match (annual dollar cap applied) - Flexible time off plan - 15 paid holidays - Sick leave (amount varies by state requirements and is at least the minimum required by any state) - Short-term and long-term disability - Life insurance - Paid parental leave We’re an Equal Opportunity and Affirmative Action Employer and welcome applicants from all backgrounds. We consider qualified candidates without regard to any legally protected status. This role is subject to applicable employment laws based on work location. In compliance with pay transparency laws, the compensation range for this role is included, with final pay based on experience, skills, and location. We participate in E-Verify to confirm employment eligibility and are happy to provide reasonable accommodations throughout the hiring process—just let us know how we can help.