SupplyHouse.com

• Accurately verify and approve invoices before payment, ensuring correct pricing and adherence to company policies. • Collaborate with internal teams and vendors to resolve discrepancies between invoices, purchase orders (POs), and item receipts. • Prepare and process payments on time, ensuring vendors receive accurate amounts while maximizing early payment discounts. • Track and apply vendor credits for open balances, returns, rebalances, and warranties, ensuring all accounts remain up to date. • Establish and maintain strong relationships with suppliers to facilitate smooth and efficient financial transactions. • Conduct monthly reviews of vendor statements to identify and resolve outstanding balances or discrepancies. • Input and maintain accurate financial records using NetSuite, ensuring data integrity and compliance with accounting standards. • Respond to vendor and co-worker inquiries in a timely and professional manner, providing clarity and solutions as needed.

• Design, build, and maintain scalable, reliable systems on GCP (Compute Engine, GKE, Cloud Storage, Cloud SQL) • Develop automation for infrastructure provisioning using Terraform, Ansible, or Deployment Manager • Build and maintain observability platforms (monitoring, logging, tracing) using tools such as Stackdriver (Cloud Monitoring), Prometheus, or Grafana • Manage incident response, conduct postmortems, and implement improvements to reduce recurrence • Partner with DevOps and engineering teams to enhance CI/CD pipelines for resilient deployments • Define and monitor SLAs, SLOs, and SLIs to ensure application availability and performance • Implement disaster recovery (DR) and backup strategies across cloud services • Continuously optimize performance, capacity, and cost-efficiency of GCP resources

• Develop and own the enterprise AI adoption strategy aligned with SupplyHouse's business objectives and long-term growth plans • Identify high-impact AI use cases across procurement, operations, sales, customer service, and finance, and prioritize based on ROI and feasibility • Serve as the primary internal authority on enterprise AI tools, platforms, and best practices including large language models, agentic workflows, and AI-powered analytics • Monitor the AI technology landscape and advise executive leadership on emerging opportunities and risks • Design and execute enterprise-wide change management programs grounded in proven methodologies to drive sustained, high-quality AI adoption across all levels and functions • Act as a culture carrier for AI transformation championing a mindset of curiosity, continuous learning, and responsible experimentation throughout the organization • Build internal champions, AI ambassadors, and center-of-excellence structures to scale AI literacy and usage across every business unit • Develop training curriculum, playbooks, and role-based enablement programs to upskill employees on AI tools and workflows at every level, from frontline staff to senior leadership • Create psychological safety around AI adoption by proactively addressing employee concerns about job displacement, skill gaps, and the pace of change positioning AI as a tool that augments human capability rather than replaces it • Partner closely with the Human Resources team to embed AI competency into hiring profiles, onboarding programs, performance frameworks, and career development pathways • Lead executive communications, all-hands presentations, and town halls related to AI strategy, adoption milestones, and organizational impact • Identify and mitigate human-side risks of AI adoption including change fatigue, resistance patterns, and inequitable access to enablement resources across teams • Partner with department heads across IT, Operations, Human Resources, Legal, and Finance to embed AI into core business processes • Collaborate with the IT and Data Engineering teams to ensure secure, compliant, and scalable AI infrastructure • Manage relationships with external AI vendors, consultants, and technology partners • Coordinate with Legal and Compliance teams to establish responsible AI governance policies, data privacy standards, and risk frameworks • Define KPIs and success metrics for AI adoption initiatives and report progress to the C-suite and Board as needed • Establish feedback loops and continuous improvement processes to optimize AI tool performance and user experience • Build business cases and ROI models to justify AI investments and scale successful pilots enterprise-wide • Build, lead, and mentor a high-performing team of AI program managers, analysts, and change agents • Foster a culture of experimentation, curiosity, and responsible innovation within the team and across the organization

• Learn how teams across the business work (Customer Service, Operations, Merchandising, Marketing, Product, etc.) and identify high-impact opportunities where AI can help • Partner with stakeholders to define problems clearly, map workflows, and estimate potential value and effort • Research and evaluate AI tools and approaches (LLMs, copilots, workflow automation, search/RAG, lightweight agents) for business use cases • Build and test small prototypes or proofs of concept (e.g.: prompt workflows, chat-based assistants, automation scripts, internal knowledge helpers) • Create clear documentation and playbooks so others can reuse what you build (prompt guides, best practices, example workflows) • Help run simple enablement activities like demos, office hours, training sessions, and collecting feedback • Track results and learnings, including what worked, what did not, and recommendations for next steps • Follow responsible AI practices, including data privacy, security, and quality standards

Role Description We are looking for an Electronic Data Interchange (EDI) Coordinator to join our Merchandising Execution Team. This individual will report into our Manager of Merchandising Execution and serve as the primary point of contact for all EDI operations. In this position, you will be responsible for: - Vendor onboarding - Transaction monitoring - Issue resolution - Ensuring seamless integration between EDI, internal systems, and business operations This remote position is open to individuals who live in, or are open to relocating to, the following states: - Arizona - Delaware - Florida - Georgia - Kentucky - Nevada - New Jersey - New York - North Carolina - Ohio - Rhode Island - South Carolina - Tennessee - Texas - Virginia - Washington This position requires travel to our headquarters in Melville, NY 3 times per year for internal meetings and team building activities. We reimburse reasonable and necessary travel expenses, and you’re also welcome to work on-site anytime beyond these visits – our doors are always open. Role Type: Full-Time, Exempt/Non-Exempt Location: Remote Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. with time zone flexibility Base Salary: $71,000 – $88,500 per year Responsibilities - Coordinate configuration, testing, and maintenance of EDI transactions with external EDI provider and trading partners, including 850 (Purchase Orders), 855 (Purchase Order Acknowledgments), 856 (Advance Ship Notices), and 810 (Invoices). - Proactively monitor daily EDI transmissions to identify failures, errors, or delays; investigate failed or rejected transactions and coordinate reprocessing with vendors, internal teams, and EDI provider to prevent operational disruptions. - Serve as the primary liaison between internal teams, external vendors, and EDI partner and own day-to-day relationship with third-party EDI provider, including issue escalation, prioritization, and performance tracking. - Lead end-to-end onboarding of new vendors into the EDI program, including requirements gathering, testing, validation, and go-live coordination. - Develop, standardize, and maintain all EDI documentation, process guides, and support materials. - Ensure accurate data flow between EDI platform, internal ERP system, and PO Management software. - Work closely with Merchandising, IT, and Accounting teams to resolve data discrepancies, maintain seamless transaction flow, and promote EDI best practices across teams. - Track EDI performance metrics, including error rates, vendor compliance, and onboarding timelines and use them to identify trends in transaction errors to recommend process improvements. Qualifications - Bachelor's degree in Information Systems, Information Technology, Supply Chain Management, Business Administration, Operations Management, a related field, or equivalent work experience - 2+ years of experience working with EDI systems, trading partner onboarding, and transaction lifecycle management - Strong working knowledge of EDI document types (850, 855, 856, 810) and standard mapping processes - Experience troubleshooting across multiple systems, including EDI platforms, ERP systems, and order/PO management tools - Experience working with EDI service providers (LBMX, TrueCommerce, etc.) - Strong analytical and problem-solving skills, especially in data troubleshooting - Excellent communication skills for coordinating across external partners and internal departments - Ability to manage multiple priorities in a fast-paced environment - Ability to work well both independently and in a team setting - Detail oriented mindset with strong organizational skills Benefits - Comprehensive and affordable medical, dental, vision, and voluntary life insurance options - 401(k) with up to 4% company match - Paid vacation, sick time, and holidays - Company-paid basic life insurance and long-term disability - Discounted auto, home, and pet insurance programs - Flexible Spending Account (FSA) - Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP) - Company-provided equipment and one-time $250 work from home stipend - $750 annual professional development budget - $25 monthly Grubhub credit - Company rewards and recognition program - And more!

• Analyze pricing performance, margin impact, and competitive positioning. • Prepare recommendations and insights to support category pricing strategy. • Support retail price change decisions through data-driven analysis and scenario evaluation. • Execute approved retail price changes accurately and on time. • Work closely with Category Pricing Leads and Category Managers on pricing initiatives • Validate pricing changes post-launch to ensure accuracy and expected impact. • Monitor market trends and competitor pricing to identify risks and opportunities • Build and maintain pricing reports and dashboards to track performance. • Surface insights related to pricing effectiveness, margin movement, and competitive shifts. • Ensure compliance with minimum advertised price (MAP) policies set forth by manufacturers

• Investigate, submit, and manage claims for lost, damaged, defective, or otherwise eligible products in accordance with SupplyHouse, carrier, and vendor policies • Monitor open claims and ensure timely follow-up, resolution, and submission of all required documentation within applicable deadlines • Update corresponding claim documents and tracking tools to reflect current status, actions taken, and next steps • Communicate with external partners and internal teams to obtain required information, resolve claim issues, and support timely processing • Follow up on reimbursements and recoveries to ensure funds are received, tracked, and allocated correctly • Prepare and maintain reporting on claim activity, outcomes, and trends to support visibility and decision-making • Adapt to evolving partner policies, procedures, and claim requirements while supporting continuous process improvement • Identify and implement opportunities for greater efficiency, improved workflows, and faster claim recovery • Partner proactively with cross-functional teams and external partners, including Category Management, Fulfillment Centers, Customer Service, carriers, and vendors to support effective claims resolution • Respond to co-worker and external partner inquiries in a professional, timely, and solution oriented manner

• Shape the future of our technology • Define and execute a multi-year engineering and architecture strategy aligned with company goals • Guide system design and architectural decisions to support scalability, performance, and resilience • Oversee Site Reliability Engineering to ensure operational excellence and system uptime • Lead and grow high-performing teams • Manage and develop Engineering Managers and senior technical leaders • Set clear expectations, provide coaching, and build a culture of accountability and growth • Strengthen leadership bench through mentorship, succession planning, and hiring • Drive execution and delivery at scale • Ensure consistent, high-quality delivery across multiple teams and large-scale initiatives • Establish and track engineering metrics to improve performance, quality, and team health • Own resource planning and align budgets to support strategic priorities • Partner across the business • Collaborate closely with Product, Operations, and business leaders to prioritize work and deliver impact • Align engineering efforts with customer needs and business outcomes • Build the future team • Lead hiring efforts for Engineering Managers and senior engineers • Develop and maintain a strong talent pipeline to support continued growth

Role Description We are looking for a Demand Planning Intern to join our Demand Planning Team for our 10-week summer internship program. This intern will report into our Demand Planning Team Lead and will support the forecasting and replenishment in one of our five key categories. This individual will also participate in our weekly receipt meetings and cross-functional strategy huddles. If you are passionate about supply chain and planning, we’d love to hear from you! This remote position is open to individuals who live in, or are open to relocating to, the following states: - Arizona - Delaware - Florida - Georgia - Kentucky - Nevada - New Jersey - New York - North Carolina - Ohio - Rhode Island - South Carolina - Tennessee - Texas - Virginia - Washington This opportunity requires travel to our headquarters in Melville, NY for an internship on-site meeting on July 14th and July 15th. We reimburse reasonable and necessary travel expenses, and you’re also welcome to work on-site anytime beyond this visit – our doors are always open. - Role Type: Intern - Location: Remote - Length of Program: June 1st – August 7th (10 weeks) - Internship On-Site Meeting: July 14th – July 15th - Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. ET with flexibility - Pay: $20.00 per hour Responsibilities - Utilize our inventory forecasting software to identify and track product trends and life cycles (current and future product demands) - Analyze trends, historical demand, and customer input to identify accurate quantities and timing of purchases - Design metrics and prepare reports to analyze in stocks - Create and place stocking orders based on forecasting analyses - Keep on top of knowledge of products, current events, and impactful information Qualifications - Currently enrolled in an undergraduate program in Business, Merchandising, or a related field - Ability to review and process large volumes of data - Strong organizational skills and a high attention to detail - Basic statistical analysis and data manipulation skills - Ability to work well both independently and in a team setting Benefits - Experience our culture firsthand – We value generosity and believe that work should be both fulfilling and engaging. From intern socials and team lunches to an on-site visit at our headquarters and opportunities to attend department events, we create experiences that immerse you in our culture, helping you feel like a true part of the team. - Build meaningful connections – Our people-first culture ensures you feel supported and respected from day one. Through meet-and-greets with leadership, networking opportunities, and collaborative projects, you’ll form meaningful connections and foster your professional development. - We’re committed to growth – From everyday learning opportunities to our final presentations, we strive for continuous improvement. You’ll have the opportunity to bring fresh perspectives and innovative solutions to the table, while growing your communication skills in a supportive environment where your ideas are always heard. - Get involved, make an impact – We believe the best way to learn is by doing. Our internship provides real-world experiences through hands-on training, job shadowing, department swaps, and cross-functional teamwork. With a commitment to improvement, you'll gain valuable insights into different areas of our business while strengthening your skills.

• Invoice Review & Payment Processing: Accurately verify and approve invoices before payment, ensuring correct pricing and adherence to company policies. • Discrepancy Resolution: Collaborate with internal teams and vendors to resolve discrepancies between invoices, purchase orders (POs), and item receipts. • Vendor Payment Management: Prepare and process payments on time, ensuring vendors receive accurate amounts while maximizing early payment discounts. • Credit & Account Reconciliation: Track and apply vendor credits for open balances, returns, rebalances, and warranties, ensuring all accounts remain up to date. • Vendor Relationship Management: Establish and maintain strong relationships with suppliers to facilitate smooth and efficient financial transactions. • Statement & Account Audits: Conduct monthly reviews of vendor statements to identify and resolve outstanding balances or discrepancies. • Data Entry & System Management: Input and maintain accurate financial records using NetSuite, ensuring data integrity and compliance with accounting standards. • Internal & External Communication: Respond to vendor and co-worker inquiries in a timely and professional manner, providing clarity and solutions as needed.