Stack Overflow

Every developer has a tab open on Stack Overflow. We are one of the most popular websites in the world - a community-based space focused on increasing productivity, decreasing cycle times, accelerating time to market, and protecting institutional knowledge. Innovation is at the heart of everything we do. We embrace collaboration, transparency, and believe in leading with empathy; creating an environment where every Stacker knows they belong. We embrace that the unique contributions and points of view of all Stackers contribute to our success. We are a Best Company to Work For, in addition to being recognized for Best Company Leadership, Best Company Happiness, Best Company Perks and Benefits, Best Company Work-Life Balance, Best Company Compensation, and Best Company Outlook. We are a remote-first company with Hiring HUBs based in the US, Canada, UK, and Germany. Role Overview As a Forward Deployed Engineer, you will be the hands-on technical expert ensuring Stack Overflow’s Professional Services engagements are executed with precision. You’ll work directly with enterprise customers to deploy, configure, and optimize Stack Internal and its integrations. This is a customer-facing delivery role: you’ll lead deployments, integrations, and solution validation while shaping delivery playbooks, mentoring future engineers, and helping evolve our services portfolio. You’ll partner closely with customers, internal teams, and our emerging partner network to ensure every engagement is delivered on time, to spec, and with clear business impact. What you’ll do - Own technical delivery across multiple deployments from first prototype to stable production. - Contribute to SOW development by documenting technical specifications, identifying dependencies and risks, and defining acceptance criteria that protect delivery timelines. - Build and validate integrations using our API, MCP server, and Knowledge Ingestion Engine, including connecting customer knowledge sources to AI-powered developer workflows. - Write and maintain automation scripts (Python or similar) to streamline deployment processes, data ingestion pipelines, and environment configuration. - Troubleshoot and resolve delivery challenges in collaboration with Customer Success, Product, and Support. - Document and scale delivery processes by creating reusable playbooks, runbooks, and automation that enable repeatable deployments across customers and partner resources. - Mentor and guide future engineers and partner resources, raising the overall standard of delivery excellence. - Influence service evolution by feeding client and delivery insights into the design of new offerings. What you’ll bring - Bring 3+ years of engineering or technical deployment experience that includes customer-facing work - Have scoped and delivered complex systems in fast-moving or ambiguous environments - Write and review production-grade code across frontend and backend using Python, JavaScript, or comparable stacks - Experience with enterprise integrations across developer tools like Slack, Teams, GitHub, Jira, or ServiceNow, including API-based and webhook-driven architectures. - Hands-on experience with cloud platforms (AWS, Azure, or GCP) and familiarity with containerization (Docker), infrastructure-as-code (Terraform, CloudFormation), or CI/CD pipelines. - Working knowledge of MCP servers, RAG architectures, or enterprise AI deployment patterns. You should be able to configure and validate these workflows - Experience with data ingestion and ETL patterns. You'll work with the Knowledge Ingestion Engine to connect diverse customer knowledge sources to Stack Internal. - Clear written and verbal communication with both technical and business stakeholders. You'll be writing runbooks and presenting deployment status to engineering leaders. Compensation (OTE) $180K – $190K OTE (80% base / 20% variable) - Base: $144K – $152K - Variable at target: $36K – $38K Why join now? Stack Overflow has shaped how developers learn and solve problems for over fifteen years. That foundation of trusted knowledge is now central to how enterprises build their AI capabilities. As the first FDE on the team, you'll set the delivery standard, build the playbooks others will follow, and work directly with customers connecting their internal knowledge to the AI tools their developers use every day. For engineers who want to move to high-impact customer work, this is the role. #LI-Remote #LI-KS1 What you’ll get in return: - Competitive Base Salary - Generous paid vacation - Generous parental leave (16 weeks at 100% pay), family care leave, and unlimited sick days - Equity for all employees at all levels - Industry-leading health benefits that are applicable per country of residence for all our full-time employees - Company-paid Life Insurance - Home Internet stipend - Professional allocation for your growth and development - One-time allowance to assist with your home office setup - Company-paid access to Calm, Bravely, LinkedIn Learning, MyAcademy and Overdrive Stack Overflow is proud to be an equal opportunity workplace. We value diversity, inclusion, equity and belonging and these pillars are at the heart of how we work together here at Stack. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying. For individuals based in California, and other locations where required, we will consider employment qualified applicants with arrest and conviction records.

Role Description As a Forward Deployed Engineer, you will be the hands-on technical expert ensuring Stack Overflow’s Professional Services engagements are executed with precision. You’ll work directly with enterprise customers to deploy, configure, and optimize Stack Internal and its integrations. This is a customer-facing delivery role: you’ll lead deployments, integrations, and solution validation while shaping delivery playbooks, mentoring future engineers, and helping evolve our services portfolio. You’ll partner closely with customers, internal teams, and our emerging partner network to ensure every engagement is delivered on time, to spec, and with clear business impact. - Own technical delivery across multiple deployments from first prototype to stable production. - Contribute to SOW development by documenting technical specifications, identifying dependencies and risks, and defining acceptance criteria that protect delivery timelines. - Build and validate integrations using our API, MCP server, and Knowledge Ingestion Engine, including connecting customer knowledge sources to AI-powered developer workflows. - Write and maintain automation scripts (Python or similar) to streamline deployment processes, data ingestion pipelines, and environment configuration. - Troubleshoot and resolve delivery challenges in collaboration with Customer Success, Product, and Support. - Document and scale delivery processes by creating reusable playbooks, runbooks, and automation that enable repeatable deployments across customers and partner resources. - Mentor and guide future engineers and partner resources, raising the overall standard of delivery excellence. - Influence service evolution by feeding client and delivery insights into the design of new offerings. Qualifications - 3+ years of engineering or technical deployment experience that includes customer-facing work. - Experience scoping and delivering complex systems in fast-moving or ambiguous environments. - Ability to write and review production-grade code across frontend and backend using Python, JavaScript, or comparable stacks. - Experience with enterprise integrations across developer tools like Slack, Teams, GitHub, Jira, or ServiceNow, including API-based and webhook-driven architectures. - Hands-on experience with cloud platforms (AWS, Azure, or GCP) and familiarity with containerization (Docker), infrastructure-as-code (Terraform, CloudFormation), or CI/CD pipelines. - Working knowledge of MCP servers, RAG architectures, or enterprise AI deployment patterns. - Experience with data ingestion and ETL patterns. - Clear written and verbal communication with both technical and business stakeholders. Requirements - Compensation (OTE): $180K – $190K OTE (80% base / 20% variable) - Base: $144K – $152K - Variable at target: $36K – $38K Benefits - Competitive Base Salary - Generous paid vacation - Generous parental leave (16 weeks at 100% pay), family care leave, and unlimited sick days - Equity for all employees at all levels - Industry-leading health benefits that are applicable per country of residence for all our full-time employees - Company-paid Life Insurance - Home Internet stipend - Professional allocation for your growth and development - One-time allowance to assist with your home office setup - Company-paid access to Calm, Bravely, LinkedIn Learning, MyAcademy and Overdrive

Every developer has a tab open on Stack Overflow. We are one of the most popular websites in the world - a community-based space focused on increasing productivity, decreasing cycle times, accelerating time to market, and protecting institutional knowledge. Innovation is at the heart of everything we do. We embrace collaboration, transparency, and believe in leading with empathy; creating an environment where every Stacker knows they belong. We embrace that the unique contributions and points of view of all Stackers contribute to our success. We are a Best Company to Work For, in addition to being recognized for Best Company Leadership, Best Company Happiness, Best Company Perks and Benefits, Best Company Work-Life Balance, Best Company Compensation, and Best Company Outlook. We are a remote-first company with Hiring HUBs based in the US, Canada, UK, and Germany. Role Overview Stack Overflow is seeking an experienced Senior Solution Engineer to support our Enterprise book of business for our product Stack Internal. You’ll serve as a subject matter expert and work directly with prospects and customers to present product capabilities, benefits, and value. As a Senior Solutions Engineer, you’re the technical expert on the account team. Account Executives (AEs) and Strategic Account Managers (SAMs) own the customer relationship. Customer Experience Strategists (CXS) drive adoption and retention. Professional Services delivers implementations and technical expansions. Value Engineering quantifies business impact. Your job is to bring the technical depth that makes all of those motions work—from first discovery call through renewal. You’ll be assigned a book of enterprise accounts and serve as their primary technical resource throughout the customer lifecycle. That means leading technical discovery during sales cycles, architecting solutions that map to real business problems, and staying engaged post-sale to support adoption and expansion alongside CXS and PS. The products you’ll work with—Stack Internal—are at the center of how enterprises are connecting What you’ll do - Lead the technical win for new and expansion opportunities such as running discovery, designing solutions, and delivering demos that connect customer problems to measurable outcomes. - Run deep technical discovery that goes beyond requirements gathering. You’re uncovering the real pain (not just filling out a checklist) and sharing those insights with the AEs, SAMs, Value Engineering, and Professional Services so the whole team is working from the same picture. - Design and present solutions across our product portfolio, including authentication architectures, enterprise integrations, and end-to-end persona based AI/knowledge workflows. - Serve as the technical advisor to Account Executives (AEs) and Strategic Account Managers (SAMs) throughout deal cycles—RFPs, security reviews, procurement, executive presentations. - Partner with Professional Services on scoping and handoffs, ensuring what was sold is what gets delivered. - Coordinate with Forward Deployed Engineering on internal initiatives and customer implementation work, ensuring technical alignment between what the SE team designs in pre-sale and what FDE delivers in production. - Collaborate with CXS post-sale to identify underutilization, surface new use cases, and support renewal health. - Build and share what works: reusable demo environments, competitive intel, and enablement content for the broader go-to-market team. What you’ll bring - 5+ years in a pre-sales technical role (Solutions Engineering, Sales Engineering, Solutions Consulting) supporting enterprise SaaS customers. - Track record of leading complex, multi-stakeholder deal cycles from discovery through close at six- and seven-figure ACV - You're a builder. You don't wait for someone to hand you a demo script or a talk track. You create environments, author content, develop tools, and find ways to make your team better. - Strong knowledge of enterprise integration patterns including SSO, SAML, OAuth, and SCIM, as well as integrations with developer tools like Slack, Teams, GitHub, Jira, or ServiceNow. - Hands-on familiarity with AI-assisted developer workflows: copilots, MCP servers, retrieval-augmented generation (RAG), and knowledge grounding. You should be able to demo these tools, explain how they fit into an enterprise stack, and speak credibly about where developer productivity is heading. - Ability to build, improve, and showcase developer workflows that incorporate AI tooling. Not just talk about what's possible, but show customers what it looks like in their environment. - Understanding of the technical KPIs that matter to technical and engineering leaders (cycle time, time to resolution, knowledge reuse, onboarding velocity) and the ability to connect our products to those metrics in a way that resonates. - Comfort with API-based architectures and the ability to explain how APIs, webhooks, and data ingestion pipelines create real customer value. - Excellent communication skills. Equally effective presenting to a CTO and whiteboarding with a platform engineer. - Consultative by nature. You lead with questions, not feature lists. - Self-directed and comfortable in a remote-first, high-autonomy environment. What we’d like to see (but not required) - Experience in developer tools, knowledge management, or collaboration platforms. - Background in technical writing, technical architecture diagrams, or documentation strategy. - Experience working cross-functionally with Professional Services, Value Engineering, and Customer Experience Strategist teams. - Practical exposure to LLM deployment, grounding strategies, or retrieval-augmented generation (RAG) in enterprise settings. Compensation (OTE) Up to $240K OTE (75% base / 25% variable) #LI-Remote #LI-KS1 What you’ll get in return: - Competitive Base Salary - Generous paid vacation - Generous parental leave (16 weeks at 100% pay), family care leave, and unlimited sick days - Equity for all employees at all levels - Industry-leading health benefits that are applicable per country of residence for all our full-time employees - Company-paid Life Insurance - Home Internet stipend - Professional allocation for your growth and development - One-time allowance to assist with your home office setup - Company-paid access to Calm, Bravely, LinkedIn Learning, MyAcademy and Overdrive Stack Overflow is proud to be an equal opportunity workplace. We value diversity, inclusion, equity and belonging and these pillars are at the heart of how we work together here at Stack. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying. For individuals based in California, and other locations where required, we will consider employment qualified applicants with arrest and conviction records.

Every developer has a tab open on Stack Overflow. We are one of the most popular websites in the world - a community-based space focused on increasing productivity, decreasing cycle times, accelerating time to market, and protecting institutional knowledge. Innovation is at the heart of everything we do. We embrace collaboration, transparency, and believe in leading with empathy; creating an environment where every Stacker knows they belong. We embrace that the unique contributions and points of view of all Stackers contribute to our success. We are a Best Company to Work For, in addition to being recognized for Best Company Leadership, Best Company Happiness, Best Company Perks and Benefits, Best Company Work-Life Balance, Best Company Compensation, and Best Company Outlook. We are a remote-first company with Hiring HUBs based in the US, Canada, UK, and Germany. Role Overview As a Senior Solutions Engineer, you're the technical expert on the account team. Account Executives (AEs) and Strategic Account Managers (SAMs) own the customer relationship. Customer Experience Strategists (CXS) drive adoption and retention. Professional Services delivers implementations and technical expansions. Value Engineering quantifies business impact. Your job is to bring the technical depth that makes all of those motions work, from first discovery call through renewal. You’ll be assigned a book of enterprise accounts and serve as their primary technical resource throughout the customer lifecycle. That means leading technical discovery during sales cycles, architecting solutions that map to real business problems, and staying engaged post-sale to support adoption and expansion alongside CXS and PS. The products you’ll work with—Stack Internal—are at the center of how enterprises are connecting. What you’ll do - Lead the technical win for new and expansion opportunities such as running discovery, designing solutions, and delivering demos that connect customer problems to measurable outcomes. - Run deep technical discovery that goes beyond requirements gathering. You’re uncovering the real pain (not just filling out a checklist) and sharing those insights with the AEs, SAMs, Value Engineering, and Professional Services so the whole team is working from the same picture. - Design and present solutions across our product portfolio, including authentication architectures, enterprise integrations, and end-to-end persona-based AI/knowledge workflows. - Serve as the technical advisor to Account Executives (AEs) and Strategic Account Managers (SAMs) throughout deal cycles—RFPs, security reviews, procurement, executive presentations. - Partner with Professional Services on scoping and handoffs, ensuring what was sold is what gets delivered. - Coordinate with Forward Deployed Engineers (FDEs) on internal initiatives and customer implementation work, ensuring technical alignment between what the Solution Engineering team designs in pre-sale and what FDE delivers in production. - Collaborate with CXS post-sale to identify underutilization, surface new use cases, and support renewal health. - Build and share what works: reusable demo environments, competitive intel, and enablement content for the broader go-to-market team. What you’ll bring - 5+ years in a pre-sales technical role (Solutions Engineering, Sales Engineering, Solutions Consulting) supporting enterprise SaaS customers. - Track record of leading complex, multi-stakeholder deal cycles from discovery through close at six- and seven-figure ACV. - Ability to build, improve, and showcase developer workflows that incorporate AI tooling. Not just talk about what's possible, but show customers what it looks like in their environment. Proficiency in Python or a similar scripting language is a plus. - Strong knowledge of enterprise integration patterns including SSO, SAML, OAuth, and SCIM, as well as integrations with developer tools like Slack, Teams, GitHub, Jira, or ServiceNow. - Hands-on familiarity with AI-assisted developer workflows: copilots, MCP servers, retrieval-augmented generation (RAG), and knowledge grounding. You should be able to demo these tools, explain how they fit into an enterprise stack, and speak credibly about where developer productivity is heading. - Ability to build, improve, and showcase developer workflows that incorporate AI tooling. Not just talk about what's possible, but show customers what it looks like in their environment. - Understanding of the technical KPIs that matter to technical and engineering leaders (cycle time, time to resolution, knowledge reuse, onboarding velocity) and the ability to connect our products to those metrics in a way that resonates. - Comfort with API-based architectures and the ability to explain how APIs, webhooks, and data ingestion pipelines create real customer value. - Excellent communication skills. Equally effective presenting to a CTO and whiteboarding with a platform engineer. - Consultative by nature. You lead with questions, not feature lists. - Self-directed and comfortable in a remote-first, high-autonomy environment. What we’d like to see (but not required) - Experience in developer tools, knowledge management, or collaboration platforms. - Background in technical writing, technical architecture diagrams, or documentation strategy. - Experience working cross-functionally with Professional Services, Value Engineering, and Customer Experience Strategist teams. - Practical exposure to LLM deployment, grounding strategies, or retrieval-augmented generation (RAG) in enterprise settings. Compensation (OTE) Up to £163K GBP OTE (75% base / 25% variable) #LI-Remote #LI-KS1 What you’ll get in return: - Competitive Base Salary - Generous paid vacation - Generous parental leave (16 weeks at 100% pay), family care leave, and unlimited sick days - Equity for all employees at all levels - Industry-leading health benefits that are applicable per country of residence for all our full-time employees - Company-paid Life Insurance - Home Internet stipend - Professional allocation for your growth and development - One-time allowance to assist with your home office setup - Company-paid access to Calm, Bravely, LinkedIn Learning, MyAcademy and Overdrive Stack Overflow is proud to be an equal opportunity workplace. We value diversity, inclusion, equity and belonging and these pillars are at the heart of how we work together here at Stack. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying. For individuals based in California, and other locations where required, we will consider employment qualified applicants with arrest and conviction records.

Every developer has a tab open on Stack Overflow. We are one of the most popular websites in the world - a community-based space focused on increasing productivity, decreasing cycle times, accelerating time to market, and protecting institutional knowledge. Innovation is at the heart of everything we do. We embrace collaboration, transparency, and believe in leading with empathy; creating an environment where every Stacker knows they belong. We embrace that the unique contributions and points of view of all Stackers contribute to our success. We are a Best Company to Work For, in addition to being recognized for Best Company Leadership, Best Company Happiness, Best Company Perks and Benefits, Best Company Work-Life Balance, Best Company Compensation, and Best Company Outlook. We are a remote-first company with Hiring HUBs based in the US, Canada, UK, and Germany. Summary: We are seeking a talented Account Executive to drive and own opportunity development and revenue generation across key Strategic accounts (10,000+ employees) supporting our Stack Internal solution. Stack Internal is the homebase for mission-critical knowledge sharing and collaboration, enabling our customers to find the information they need to stay on track, meet launch deadlines, and drive innovation. Like us, you’re a high performer who’s an expert at your craft, constantly challenging the status quo. You are motivated, driven by challenge and personal achievement. You have a presence that is fired up with enthusiasm and passion for what you do. It’s how you move, it’s how you approach another person, it’s your handshake, and you stand and face the person. Your energy can make or break the sales call. You understand how to create demand, compelling the customer to consider a solution that may never have been under consideration. You effectively adapt to situations and overcome objections, build rapport, stay calm under pressure, and empathize with the customer. What you’ll do: - Prospect, qualify and develop a robust sales pipeline. - Utilize strong hunting mentality to win net new Strategic Accounts. - Drive revenue by prospecting and building pipeline while building strong personal relationships with potential clients. - Close new business consistently at or above quota level. - Develop and execute on a strategic plan for the territory and create reliable forecasts. - Become known as a thought leader on our Teams product. - Contribute to our sales playbooks and our product roadmap. What we expect from you: - 5+ years overall SaaS sales experience with successful track record supporting Strategic clients (10,000+ employees) - 5+ years experience selling enterprise technology in a fast-paced and competitive market. ● A consultative, relationship-driven sales philosophy and an innate desire to help clients. - Demonstrated long-term success and upward mobility in previous roles. - Excellent interpersonal and communications skills (written and verbal) with the ability to develop and maintain strong working relationships both internally and externally (including C-level). - Self-starter with the ability to work in a fast-paced, dynamic environment. - High-energy levels paired with curiosity, an agile mindset, and a strong desire to learn business in a dynamic company. - Excellent organizational, planning and implementation skills. - High attention to detail and a high degree of accuracy. - Passionate about the Stack Overflow story and our global connection to developers and ways that we can help them learn, share and level up. #LI-KS1 #LI-remote What you’ll get in return: - Competitive Base Salary - Generous paid vacation - Generous parental leave (16 weeks at 100% pay), family care leave, and unlimited sick days - Equity for all employees at all levels - Industry-leading health benefits that are applicable per country of residence for all our full-time employees - Company-paid Life Insurance - Home Internet stipend - Professional allocation for your growth and development - One-time allowance to assist with your home office setup - Company-paid access to Calm, Bravely, LinkedIn Learning, MyAcademy and Overdrive Stack Overflow is proud to be an equal opportunity workplace. We value diversity, inclusion, equity and belonging and these pillars are at the heart of how we work together here at Stack. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying. For individuals based in California, and other locations where required, we will consider employment qualified applicants with arrest and conviction records.

Role Description We are seeking a talented Account Executive to drive and own opportunity development and revenue generation across key Strategic accounts (10,000+ employees) supporting our Stack Internal solution. Stack Internal is the homebase for mission-critical knowledge sharing and collaboration, enabling our customers to find the information they need to stay on track, meet launch deadlines, and drive innovation. Like us, you’re a high performer who’s an expert at your craft, constantly challenging the status quo. You are motivated, driven by challenge and personal achievement. You have a presence that is fired up with enthusiasm and passion for what you do. It’s how you move, it’s how you approach another person, it’s your handshake, and you stand and face the person. Your energy can make or break the sales call. You understand how to create demand, compelling the customer to consider a solution that may never have been under consideration. You effectively adapt to situations and overcome objections, build rapport, stay calm under pressure, and empathize with the customer. What you’ll do: - Prospect, qualify and develop a robust sales pipeline. - Utilize strong hunting mentality to win net new Strategic Accounts. - Drive revenue by prospecting and building pipeline while building strong personal relationships with potential clients. - Close new business consistently at or above quota level. - Develop and execute on a strategic plan for the territory and create reliable forecasts. - Become known as a thought leader on our Teams product. - Contribute to our sales playbooks and our product roadmap. Qualifications - 5+ years overall SaaS sales experience with successful track record supporting Strategic clients (10,000+ employees). - 5+ years experience selling enterprise technology in a fast-paced and competitive market. - A consultative, relationship-driven sales philosophy and an innate desire to help clients. - Demonstrated long-term success and upward mobility in previous roles. - Excellent interpersonal and communications skills (written and verbal) with the ability to develop and maintain strong working relationships both internally and externally (including C-level). - Self-starter with the ability to work in a fast-paced, dynamic environment. - High-energy levels paired with curiosity, an agile mindset, and a strong desire to learn business in a dynamic company. - Excellent organizational, planning and implementation skills. - High attention to detail and a high degree of accuracy. - Passionate about the Stack Overflow story and our global connection to developers and ways that we can help them learn, share and level up. Requirements - #LI-KS1 - #LI-remote Benefits - Competitive Base Salary - Generous paid vacation - Generous parental leave (16 weeks at 100% pay), family care leave, and unlimited sick days - Equity for all employees at all levels - Industry-leading health benefits that are applicable per country of residence for all our full-time employees - Company-paid Life Insurance - Home Internet stipend - Professional allocation for your growth and development - One-time allowance to assist with your home office setup - Company-paid access to Calm, Bravely, LinkedIn Learning, MyAcademy and Overdrive

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Stack Overflow is evolving our Customer Success approach to our most strategic customer base. With our largest strategic customers, it is critical that we deliver a best-in-class customer experience, assuring consistent monitoring of customer usage, assuring full adoption of the solution, and providing regular feedback on the delivery of value in customers achieving their desired outcomes. We need a skilled strategic thinker, acting as a customer’s trusted advisor and subject matter expert. The CXS serves as a SWAT team, capable of engaging customers to address specific adoption hurdles. The Customer Experience Strategist is a value accelerator, focusing on project-based success tactics. The CXS doesn’t own a book; they own the outcomes, deployed to specific accounts based on data-driven triggers or as needs arise from account team feedback. The mission is to bridge the gap between “vendor-purchased software” to “outcome-centered realized value.” Customer Experience Strategists serve as the product and methodology expertise to execute success plans in partnership with the customer. The CXS is perceived by the customer as a neutral trusted advisor, measured by the ability to move the needle on adoption, health, and usage across the strategic customer base. - Trigger-based Intervention - Execute success plans initiated by health score indicators and alerts to identify root causes and drive enablement and adoption activities to remediate. - Specialized Onboarding/Enablement - Lead in deep dive workshops, enablement sessions, and office hours as required to highlight specific features or promote Stack Internal to new user populations. - Customer Experience Project Management - Manage short term engagement with high impact designed to address specific business problems. - Best Practice Sharing - Develop and deliver blueprints for optimization of Stack Internal, showing customers how to align with their business-specific workflows and goals. - Product Feedback - Serve as the voice of the customer internally for Stack Internal; gather feedback from customers to deliver actionable insights to inform Product and Engineering on the Product Roadmap. - Cross-functional Collaboration - Partner with Account Executives to deliver proof of value necessary to support renewal and/or expansion conversations. Qualifications - Five to seven years of customer success, technical account management or professional services experience - Deep subject matter expertise of Stack Internal; you are seen as the person others go to for the platform’s form and function. - Analytical skills - you possess the ability to evaluate usage, telemetry, and health data (qualitative and quantitative) to diagnose customer adoption issues before they know them. - Cross-functional collaboration - the CXS collaborates for feature feedback (product and engineering), defining desired outcomes (sales and marketing), common issues (support), and services needs our customers desire (business value and services) Benefits - Competitive Base Salary - Generous paid vacation - Generous parental leave (16 weeks at 100% pay), family care leave, and unlimited sick days - Equity for all employees at all levels - Industry-leading health benefits that are applicable per country of residence for all our full-time employees - Company-paid Life Insurance - Home Internet stipend - Professional allocation for your growth and development - One-time allowance to assist with your home office setup - Company-paid access to Calm, Bravely, LinkedIn Learning, MyAcademy and Overdrive

Every developer has a tab open on Stack Overflow. We are one of the most popular websites in the world - a community-based space focused on increasing productivity, decreasing cycle times, accelerating time to market, and protecting institutional knowledge. Innovation is at the heart of everything we do. We embrace collaboration, transparency, and believe in leading with empathy; creating an environment where every Stacker knows they belong. We embrace that the unique contributions and points of view of all Stackers contribute to our success. We are a Best Company to Work For , in addition to being recognized for Best Company Leadership, Best Company Happiness, Best Company Perks and Benefits, Best Company Work-Life Balance, Best Company Compensation, and Best Company Outlook. We are a remote-first company with Hiring HUBs based in the US, Canada, UK, and Germany. This role will cover the west-coast territory; ideally hiring in this area Summary: We are seeking a talented Account Executive to drive and own opportunity development and revenue generation across key Strategic accounts (10,000+ employees) supporting our Stack Internal solution. Stack Internal is the homebase for mission-critical knowledge sharing and collaboration, enabling our customers to find the information they need to stay on track, meet launch deadlines, and drive innovation. Like us, you’re a high performer who’s an expert at your craft, constantly challenging the status quo. You are motivated, driven by challenge and personal achievement. You have a presence that is fired up with enthusiasm and passion for what you do. It’s how you move, it’s how you approach another person, it’s your handshake, and you stand and face the person. Your energy can make or break the sales call. You understand how to create demand, compelling the customer to consider a solution that may never have been under consideration. You effectively adapt to situations and overcome objections, build rapport, stay calm under pressure, and empathize with the customer. What you’ll do: Prospect, qualify and develop a robust sales pipeline. Utilize strong hunting mentality to win net new Strategic Accounts. Drive revenue by prospecting and building pipeline while building strong personal relationships with potential clients. Close new business consistently at or above quota level. Develop and execute on a strategic plan for the territory and create reliable forecasts. Become known as a thought leader on our Teams product. Contribute to our sales playbooks and our product roadmap. What we expect from you: 5+ years overall SaaS sales experience with successful track record supporting Strategic clients (10,000+ employees) 5+ years experience selling enterprise technology in a fast-paced and competitive market. ● A consultative, relationship-driven sales philosophy and an innate desire to help clients. Demonstrated long-term success and upward mobility in previous roles. Excellent interpersonal and communications skills (written and verbal) with the ability to develop and maintain strong working relationships both internally and externally (including C-level). Self-starter with the ability to work in a fast-paced, dynamic environment. High-energy levels paired with curiosity, an agile mindset, and a strong desire to learn business in a dynamic company. Excellent organizational, planning and implementation skills. High attention to detail and a high degree of accuracy. Passionate about the Stack Overflow story and our global connection to developers and ways that we can help them learn, share and level up. #LI-KS1 #LI-remote What you’ll get in return: Competitive Base Salary Generous paid vacation Generous parental leave (16 weeks at 100% pay), family care leave, and unlimited sick days Equity for all employees at all levels Industry-leading health benefits that are applicable per country of residence for all our full-time employees Company-paid Life Insurance Home Internet stipend Professional allocation for your growth and development One-time allowance to assist with your home office setup Company-paid access to Calm, Bravely, LinkedIn Learning, MyAcademy and Overdrive Stack Overflow is proud to be an equal opportunity workplace. We value diversity, inclusion, equity and belonging and these pillars are at the heart of how we work together here at Stack. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying. For individuals based in California, and other locations where required, we will consider employment qualified applicants with arrest and conviction records.