Company Overview ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit https://network.id.me/. Role Overview ID.me is seeking a Forward Deployed Engineer (FDE) to serve as the technical owner and strategic partner for a portfolio of named enterprise accounts. This is a customer-facing, deeply technical role at the intersection of engineering, product, and customer success — you are the person who gets it done. FDEs own the end-to-end technical relationship with their accounts, proactively identifying gaps between customer requirements and product capabilities, building solutions, and driving cross-functional alignment to ensure every customer integration succeeds. This position is eligible for fully remote work. All FDEs should expect regular travel to customer sites and periodic travel to ID.me offices for team collaboration. Key Responsibilities - Own the technical relationship for a defined set of named enterprise accounts, from integration kickoff through long-term expansion. - Rapidly prototype and deliver proof-of-concept (PoC) solutions and proof-of-value demonstrations that address customer requirements or unlock new use cases. - Identify and document product gaps discovered through customer engagements, translating real-world requirements into actionable input for Product and Engineering. - Diagnose and resolve integration issues quickly by leveraging ID.me's internal network of experts — escalating effectively without needing deep knowledge of internal org structure. - Contribute to areas of the codebase most relevant to your accounts (e.g., authentication flows, API integrations, SDKs), relying on subject-matter experts outside your core scope. - Represent the voice of the customer in internal product and roadmap discussions. Required Qualifications - 5+ years of software engineering experience with demonstrated strength in web-based integrations and APIs. - Experience working directly with enterprise customers in a technical capacity (solutions engineer, integration engineer, technical account manager, or similar). - Strong proficiency with REST APIs, OAuth 2.0, OpenID Connect (OIDC), and SAML. - Ability to read, write, and debug code in at least one relevant language (Ruby, Python, JavaScript, Go). - Excellent communication skills — able to translate complex technical concepts for both engineering and non-engineering audiences. Preferred Qualifications - Familiarity with digital identity standards: NIST 800-63-3, Verifiable Credentials, or FedRAMP. - Experience with identity proofing, authentication, or access management in government, healthcare, or financial services. - Prior experience at a developer-facing or identity/security platform company (e.g., Okta, Auth0, Ping Identity, Socure). What Success Looks Like - Your accounts complete integrations on time, expand their use of ID.me, and report a high-quality technical partnership experience. - Your performance directly impacts your compensation — variable comp is tied to customer value delivery, ARR growth, and qualified sales pipeline. - You surface product gaps with enough specificity that Product and Engineering can act on them. - You build proof-of-concepts that convert skeptical prospects into confident customers. The Forward Deployed Engineer role is remote-eligible. ID.me maintains a full-time, in-office culture for most roles; however, given the field-based nature of this position, FDEs may work remotely while traveling regularly to customer sites and periodically to ID.me offices. The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role. ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD&D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit. The above represents the anticipated total rewards package for this job requisition. Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors. Pay Range $160,000—$200,000 USD The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role. ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD&D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit. The above represents the anticipated total rewards package for this job requisition. Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors. U.S. Pay Range $160,000—$200,000 USD Mountain View, CA Pay Range $178,000—$210,000 USD ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings. ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me's policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations. Please review our Privacy Policy, including our CCPA policy, at id.me/privacy. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy. ID.me participates in E-Verify.

Company Overview ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit https://network.id.me/. Role Overview ID.me is seeking a Forward Deployed Engineer (FDE) to serve as the technical owner and strategic partner for a portfolio of named enterprise accounts. This is a customer-facing, deeply technical role at the intersection of engineering, product, and customer success — you are the person who gets it done. FDEs own the end-to-end technical relationship with their accounts, proactively identifying gaps between customer requirements and product capabilities, building solutions, and driving cross-functional alignment to ensure every customer integration succeeds. This position is eligible for fully remote work. All FDEs should expect regular travel to customer sites and periodic travel to ID.me offices for team collaboration. Key Responsibilities - Own the technical relationship for a defined set of named enterprise accounts, from integration kickoff through long-term expansion. - Rapidly prototype and deliver proof-of-concept (PoC) solutions and proof-of-value demonstrations that address customer requirements or unlock new use cases. - Identify and document product gaps discovered through customer engagements, translating real-world requirements into actionable input for Product and Engineering. - Diagnose and resolve integration issues quickly by leveraging ID.me's internal network of experts — escalating effectively without needing deep knowledge of internal org structure. - Contribute to areas of the codebase most relevant to your accounts (e.g., authentication flows, API integrations, SDKs), relying on subject-matter experts outside your core scope. - Represent the voice of the customer in internal product and roadmap discussions. Required Qualifications - 5+ years of software engineering experience with demonstrated strength in web-based integrations and APIs. - Experience working directly with enterprise customers in a technical capacity (solutions engineer, integration engineer, technical account manager, or similar). - Strong proficiency with REST APIs, OAuth 2.0, OpenID Connect (OIDC), and SAML. - Ability to read, write, and debug code in at least one relevant language (Ruby, Python, JavaScript, Go). - Excellent communication skills — able to translate complex technical concepts for both engineering and non-engineering audiences. Preferred Qualifications - Familiarity with digital identity standards: NIST 800-63-3, Verifiable Credentials, or FedRAMP. - Experience with identity proofing, authentication, or access management in government, healthcare, or financial services. - Prior experience at a developer-facing or identity/security platform company (e.g., Okta, Auth0, Ping Identity, Socure). What Success Looks Like - Your accounts complete integrations on time, expand their use of ID.me, and report a high-quality technical partnership experience. - Your performance directly impacts your compensation — variable comp is tied to customer value delivery, ARR growth, and qualified sales pipeline. - You surface product gaps with enough specificity that Product and Engineering can act on them. - You build proof-of-concepts that convert skeptical prospects into confident customers. The Forward Deployed Engineer role is remote-eligible. ID.me maintains a full-time, in-office culture for most roles; however, given the field-based nature of this position, FDEs may work remotely while traveling regularly to customer sites and periodically to ID.me offices. The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role. ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD&D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit. The above represents the anticipated total rewards package for this job requisition. Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors. U.S. Pay Range $160,000—$200,000 USD Mountain View, CA Pay Range $178,000—$210,000 USD The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role. ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD&D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit. The above represents the anticipated total rewards package for this job requisition. Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors. Mountain View, CA Pay Range $178,000—$210,000 USD ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings. ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me's policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations. Please review our Privacy Policy, including our CCPA policy, at id.me/privacy. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy. ID.me participates in E-Verify.

Company Description VERSANT is a leading force in news, sports and entertainment - home to iconic and trusted brands that inspire, inform, and delight audiences. Our unique combination of content, technology and services enriches the cultural fabric, igniting passions, sparking conversations, and connecting people to what they love most. As an independent, publicly traded company, VERSANT brings together powerhouse cable networks - including USA Network, CNBC, MS NOW (formerly MSNBC), Oxygen, E!, SYFY, and Golf Channel - with dynamic digital and direct-to-consumer brands such as Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. Together, these businesses reflect our commitment to delivering exceptional experiences across every screen and service. VERSANT is an industry-changing media company fueled by innovation and an entrepreneurial spirit. With a strong foundation and a forward-looking vision, VERSANT empowers creativity, embraces change, and drives connection in an ever-evolving world. Job Description Fandango is seeking a Playback Quality Engineer to own quality strategy and execution for our cross-platform video streaming ecosystem. This role will be responsible for ensuring best-in-class playback performance, reliability, and user experience across Web, iOS, Android, Roku, Smart TVs, gaming consoles, and set-top boxes. You will be testing our video player, ad insertion workflows, DRM integrations, and playback analytics, while building scalable automation frameworks and establishing QA best practices across the organization. This is a highly technical, hands-on role. Responsibilities - Own and expand our cross-platform player testing strategy with a focus on test automation, supplemented with manual testing. - Design, build, and maintain scalable automated test suites. - Improve test coverage and reduce manual regression cycles - Validate QoE metrics - Validate different playback types such as - TVOD, AVOD, Live, DVR. - Lead QA efforts across: Web, iOS / tvOS, Android / Android TV, Roku, Smart TVs, Consoles (Xbox, PlayStation), Set-top boxes - Ensure Consistent playback behavior and Platform-specific edge cases handled - Ability to work independently and own quality for business initiatives - Review log files and other run-time documentation for defects and issues Qualifications Qualifications - Experience developing automated test framework (or similar) and familiarity with a range of automated test strategies. - 3+ years of experience with video playback streaming QA. - Strong troubleshooting skills. - Drive issues to resolution and provide root cause analysis if needed. - Knowledge and understanding of streaming technologies - DRM, SCTE-35, Closed Captioning, Digital Ad Insertion, HLS, DASH, CMAF. - The ability to successfully work with internal business units & teams with varying technical backgrounds. - Strong written, verbal and interpersonal communication skills. - BS degree in Computer Science, similar technical field of study or equivalent practical experience. Fully Remote: This position has been designated as fully remote, meaning that the position is expected to contribute from a non-Versant worksite, most commonly an employee’s residence. #LI-remote Additional Information As part of our selection process, external candidates may be required to attend an in-person interview with a VERSANT Media employee at one of our locations prior to a hiring decision. VERSANT Media's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. For LA County and City Residents Only: VERSANT Media will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable. If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected]. VERSANT Media is committed to fair and equitable compensation practices. We include a good faith pay range for each position to comply with applicable state and local pay transparency laws and to promote equity across our organization. Actual compensation will be based on factors such as the candidate's skills, qualifications, experience, and location and may include additional forms of compensation and benefits such as health insurance, retirement plans, paid time off, etc. VERSANT Media is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at VERSANT via-email, the Internet, or in any form and/or method without a valid written Statement of Work in place for this position from VERSANT's Talent Acquisition team will be deemed the sole property of VERSANT. No fee will be paid in the event the candidate is hired by VERSANT as a result of the referral or through other means. - Business Segment: Digital Platforms & Ventures

• Own technical delivery across multiple deployments from first prototype to stable production. • Contribute to SOW development by documenting technical specifications, identifying dependencies and risks, and defining acceptance criteria that protect delivery timelines. • Build and validate integrations using our API, MCP server, and Knowledge Ingestion Engine, including connecting customer knowledge sources to AI-powered developer workflows. • Write and maintain automation scripts (Python or similar) to streamline deployment processes, data ingestion pipelines, and environment configuration. • Troubleshoot and resolve delivery challenges in collaboration with Customer Success, Product, and Support. • Document and scale delivery processes by creating reusable playbooks, runbooks, and automation that enable repeatable deployments across customers and partner resources. • Mentor and guide future engineers and partner resources, raising the overall standard of delivery excellence. • Influence service evolution by feeding client and delivery insights into the design of new offerings.