SSP

Role Description SSP America is seeking a Specialist, IT Implementation to support technology deployments for airport restaurant locations across North America. This role is ideal for an IT professional who enjoys travel, thrives in fast-paced environments, and likes seeing projects through from implementation to go-live. You'll partner with IT, Operations, and restaurant leadership to ensure new technology solutions are successfully deployed, tested, and adopted by onsite teams. - Support the implementation of restaurant technology for new openings, remodels, and technology upgrades. - Configure and validate restaurant technology including POS systems, kiosks, OAT, EIGN, and related applications. - Verify hardware and software are functioning properly prior to restaurant opening. - Perform system testing and troubleshoot implementation issues. - Train restaurant management teams on newly implemented technology and provide go-live support. - Coordinate implementation activities with Operations, IT teams, and project stakeholders. - Manage multiple implementation projects simultaneously while maintaining project timelines. - Document implementation activities and support continuous process improvement. Qualifications - Associate's degree in Information Technology or a related field. - Three or more years of IT support, field implementation, or technology deployment experience. - Experience supporting software or hardware implementations in a multi-site environment. - Strong troubleshooting, organization, and communication skills. - Ability to work independently while coordinating with cross-functional teams. - Willingness to travel up to 75% throughout the United States and Canada, including overnight travel. Requirements - Experience with Oracle Simphony or another enterprise POS platform. - Restaurant, hospitality, retail, or airport technology experience. - Experience supporting new location openings or large-scale technology rollouts. - Bachelor's degree in Information Technology or a related discipline. Benefits - You'll play a key role in deploying the technology that keeps our airport restaurants operating efficiently. - If you enjoy combining technical expertise with customer interaction, project coordination, and travel, this is an opportunity to make a visible impact across one of North America's largest airport restaurant operators. Company Description SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or any other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.

Role Description At SSP America, technology powers millions of traveler experiences every year. We're looking for a Senior Specialist, IT Network Support to lead the design, implementation, support, and optimization of network infrastructure across our airport restaurant operations throughout North America. This isn't a desk-only support role. You'll partner with construction teams during new restaurant openings, troubleshoot complex network issues, oversee network performance and security, and serve as the technical expert supporting critical operational environments in some of the busiest airports in the world. If you enjoy solving challenging network problems, building scalable infrastructure, and working directly with operations teams in the field, we'd like to talk with you. - Design, implement, and support enterprise network infrastructure across airport locations - Partner with construction, infrastructure, and communications teams on new restaurant openings and remodels - Serve as the escalation point for advanced network troubleshooting - Configure and support routers, switches, firewalls, Wi-Fi, VPNs, DNS, DHCP, and cloud-based networking environments - Monitor network performance and proactively identify improvements - Maintain network security standards and support compliance initiatives - Review and validate network diagrams and technical documentation - Lead network-related projects from planning through implementation - Collaborate with vendors, airport authorities, business partners, and internal stakeholders Qualifications - 5+ years of hands-on network engineering, network support, or infrastructure experience - Strong troubleshooting experience in enterprise networking environments - Expertise with TCP/IP, DNS, DHCP, Wi-Fi, routing, switching, and firewall technologies - Experience reading and creating network topology diagrams - Knowledge of network security best practices and standards - Ability to communicate technical concepts to non-technical audiences - Willingness to travel extensively throughout the U.S. and Canada Requirements - Bachelor's degree in Information Technology, Computer Science, or related field (preferred) - Cisco Meraki experience (preferred) - Knowledge of VPN, PCI, POS environments (preferred) - Network+ certified, or able to demonstrate proficiency consistent with Network+ certification-level knowledge (preferred) - Experience supporting distributed multi-site environments (preferred) Benefits - Remote position with significant field exposure - Opportunity to influence technology across hundreds of restaurant locations - Work on new airport openings and major infrastructure projects - Collaborative environment with Operations, Construction, and IT leadership - Competitive compensation and benefits - Dynamic hospitality environment across multiple airport locations - Career growth within a global airport hospitality company - Comprehensive benefits including medical, dental, vision, and retirement programs - Paid time off and paid holidays Company Description SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or any other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.

Role Description At SSP America, we are searching for an experienced Associate General Counsel, Labor & Employment to serve as a trusted partner to our business, providing practical and timely advice on employment and labor matters across the U.S. and internationally. In this role, you will protect the organization, guide leaders through complex decisions, and help build a workplace where our people thrive. Why You’ll Love This Journey: - Serve as a trusted advisor to senior leadership and human resources, shaping how SSP America navigates labor and employment matters. - Influence company-wide policy, building practical solutions that comply with the law, meet business objectives, and reduce labor risk. - Work on meaningful, high-stakes matters across the U.S. and internationally, from employee relations to NLRB proceedings, arbitrations, and negotiations. - Partner across the organization to develop and deliver training that strengthens our employment practices. - Make a real difference by protecting our people and our business while supporting a positive, values-driven culture. What You'll Do: - Advise on day-to-day employee relations matters and develop business-focused solutions. - Develop and support corporate employment policies that comply with legal requirements, meet company objectives, and minimize labor risk. - Partner with human resources to prepare, direct, and deliver training on relevant employment practices. - Monitor labor and employment law developments, decisions, legislation, and regulatory filings that may affect the company, and recommend changes when needed. - Provide legal representation, oversight, and guidance for agency administrative charges, audits, investigations, labor relations matters, grievances, litigation, and other adversarial matters. - Draft employment policies and agreements, and respond to subpoenas. - Build strong cross-organizational relationships, including with human resources professionals and senior leadership. - Serve as liaison to outside counsel and manage that relationship in a cost-effective manner. - Recommend and deliver actionable KPIs and business metrics that drive meaningful business results. - Foster a team environment that supports empowerment, continuous improvement, and innovation. Qualifications - A J.D. from an ABA accredited law school with strong academic credentials. - Virginia Bar membership in good standing, or membership in another U.S. jurisdiction with eligibility for waiver into Virginia. - Minimum 5 years of substantial labor and employment experience counseling clients on HR-related issues. - Strong knowledge of federal employment laws, including FLSA, FMLA, and ADA, plus experience in a heavily unionized environment. - Experience drafting employment policies and building and delivering employment law training. - Ability to explain complex legal issues to non-lawyers in a clear and concise manner. - Ability to travel up to 20% within the U.S. and Canada, with overnight stays, and eligibility to work in the U.S. without sponsorship. - Ability to pass a criminal background check and required airport security clearances (e.g., TSA, FAA, Transport Canada). Requirements - Preferred: in-house counsel experience, ERISA and employee benefits knowledge, support for clients outside the U.S., and experience in the food, beverage, or hospitality industry. Benefits - Health, Dental, Vision and Life Plans. - Paid Time Off. - 401K with company match. - Employee Assistance Program. Company Description SSP America believes every part of the journey deserves the same care and hospitality we deliver to travelers every day. As food travel experts across North America, our people guide every experience we create.

Role Description Join SSP America and help shape a hiring experience that is organized, responsive, and candidate-focused from first contact through onboarding. We are looking for a hands-on team lead who brings strong coordination skills, comfort with recruiting systems and tools, and a passion for creating a smooth, welcoming experience for candidates and hiring teams across the United States and Canada. In this role, you will support recruiting operations, improve candidate experience processes, and serve as a go-to resource for tools, workflows, and day-to-day issue resolution. This is a great opportunity for someone who enjoys balancing details, communication, and problem-solving while working closely with recruiters, hiring managers, and cross-functional partners to keep hiring moving. At SSP America, we value Ownership, Teamwork, Curiosity, and Passion. In this role, you will have the opportunity to make a direct impact on how candidates experience our company while helping teams stay organized, informed, and supported throughout the hiring process. Qualifications - High school diploma or equivalent required; additional education or coursework in human resources, business, communications, operations, or a related field is a plus. - Minimum of three years of experience in high volume recruiting required. - Comfort working with applicant tracking systems, recruiting platforms, Microsoft Office, and other digital tools; experience helping others navigate systems is a plus. - Strong organization skills, attention to detail, and the ability to stay on top of multiple priorities in a fast-paced environment. - Clear written and verbal communication skills, with the ability to create a professional and welcoming experience for candidates and internal partners. - Strong problem-solving skills and sound judgment, with the ability to spot issues, stay calm under pressure, and help keep hiring processes moving. - Able to work independently while also partnering effectively with recruiters, hiring managers, and cross-functional teams. - Knowledge of recruiting processes and employment practices preferred; experience supporting hiring in both the United States and Canada is a plus. - Demonstrated accountability, collaboration, professionalism, customer service, and follow-through in prior roles. - Must be eligible to work in the United States or Canada without sponsorship and able to travel up to 20% as business needs require. - Must be able to pass and maintain a criminal background check and, where required, TSA, FAA, or other airport-related clearances. Requirements - Coordinate day-to-day candidate experience activities, including sourcing support, interview scheduling, candidate communication, pre-onboarding, and onboarding. - Help ensure candidates move through the hiring process smoothly by providing timely follow-up, clear communication, and consistent coordination. - Maintain accurate candidate records, interview documentation, trackers, and status updates while protecting confidentiality. - Serve as a primary resource for applicant tracking systems, recruiting tools, AI-enabled technology, and related processes. - Help identify process gaps, troubleshoot issues, and support improvements that make recruiting operations more efficient and effective. - Support process documentation, team training, and best practices related to recruiting tools and workflows. - Work closely with recruiters, hiring managers, People teams, and other stakeholders to support hiring needs and deliver a consistent recruiting process. - Help resolve candidate experience and onboarding issues by gathering information, coordinating with the right partners, and communicating updates clearly. - Track recruiting and candidate experience data, maintain accurate reporting, and surface trends or opportunities for improvement. - Support employer branding and talent attraction efforts, including recruiting events, referrals, and other hiring initiatives as needed. - Provide flexible support across recruiting priorities based on hiring volume and business needs. - Travel within the United States and Canada, including overnight travel, as needed. Benefits - Medical, Dental and Vision - Basic Life & AD&D Insurance - EAP - Voluntary Benefits (Life AD&D, Accident, Critical Illness, Hospital Indemnity, Pet Insurance) - SSP 401(k) with Employer Matching - PTO - 10 Paid Holidays - Paid Sick Leave

Role Description Nous sommes à la recherche d’un(e) recruteur(trice) régional(e) bilingue afin d’offrir une expérience de recrutement parmi les meilleures de l’industrie au Canada et aux États-Unis. Ce poste mise sur l’utilisation d’outils alimentés par l’IA, de données analytiques et de stratégies modernes de recherche de talents afin de soutenir le recrutement à volume élevé tout en améliorant l’engagement des candidats et l’efficacité des processus d’embauche. Vous jouerez un rôle clé dans l’ensemble du cycle de recrutement en collaborant avec les gestionnaires d’embauche, en accompagnant les candidats et en assurant une expérience d’embauche fluide, conforme et de grande qualité. Ce poste convient parfaitement à une personne qui évolue bien dans un environnement rapide axé sur la technologie et qui est passionnée par le service à la clientèle. Qualifications - Diplôme d’études secondaires ou l’équivalent requis. - Bilinguisme complet en anglais et en français canadien (français québécois) — capacité de parler, lire et écrire de façon professionnelle dans les deux langues. - Expérience en recrutement à volume élevé, idéalement dans les secteurs de l’hôtellerie, de la restauration, des aliments et boissons ou des environnements aéroportuaires. - Connaissance démontrée des lois fédérales et provinciales canadiennes en matière d’emploi, des droits de la personne et de la protection des renseignements personnels. - Connaissance démontrée des lois américaines fédérales, étatiques et locales en matière d’emploi, y compris l’égalité en emploi, l’anti-discrimination, l’équité salariale et la transparence salariale. - Doit être légalement autorisé(e) à travailler au Canada et maintenir cette autorisation (aucun parrainage d’employeur disponible). Requirements - Diplôme d’études collégiales (ou équivalent international) en administration, ressources humaines, communications ou domaine connexe (atout). - Solides aptitudes à travailler de façon autonome et en collaboration avec des équipes interfonctionnelles. - Capacité à gérer plusieurs priorités dans un environnement rapide et à volume élevé. - Maintenir un haut niveau d’attention aux détails et une tenue de dossiers précise. - Excellentes aptitudes en communication, organisation et gestion du temps. - Niveau intermédiaire de maîtrise de Microsoft Office (Excel, Outlook, Teams, Word, PowerPoint). - Expérience avec les plateformes ATS, les outils de recrutement alimentés par l’IA et les technologies de recherche de talents, ou capacité à les apprendre rapidement (ex. : agents conversationnels, analytique prédictive). - Attitude positive et adaptable favorisant une culture collaborative et performante. Benefits - Régimes d’assurance santé et médicaments. - Régime d’assurance dentaire. - Régime d’assurance vision. - Assurance vie. - Vacances payées. - Cotisation REER avec participation de l’employeur. - Congés fériés payés. - Invalidité de courte et longue durée. - Programme d’aide aux employés.

Role Description Nous sommes à la recherche d’un(e) recruteur(trice) régional(e) bilingue afin d’offrir une expérience de recrutement parmi les meilleures de l’industrie au Canada et aux États-Unis. Ce poste mise sur l’utilisation d’outils alimentés par l’IA, de données analytiques et de stratégies modernes de recherche de talents afin de soutenir le recrutement à volume élevé tout en améliorant l’engagement des candidats et l’efficacité des processus d’embauche. Vous jouerez un rôle clé dans l’ensemble du cycle de recrutement en collaborant avec les gestionnaires d’embauche, en accompagnant les candidats et en assurant une expérience d’embauche fluide, conforme et de grande qualité. Ce poste convient parfaitement à une personne qui évolue bien dans un environnement rapide axé sur la technologie et qui est passionnée par le service à la clientèle. Qualifications - Diplôme d’études secondaires ou l’équivalent requis. - Bilinguisme complet en anglais et en français canadien (français québécois) — capacité de parler, lire et écrire de façon professionnelle dans les deux langues. - Expérience en recrutement à volume élevé, idéalement dans les secteurs de l’hôtellerie, de la restauration, des aliments et boissons ou des environnements aéroportuaires. - Connaissance démontrée des lois fédérales et provinciales canadiennes en matière d’emploi, des droits de la personne et de la protection des renseignements personnels. - Connaissance démontrée des lois américaines fédérales, étatiques et locales en matière d’emploi, y compris l’égalité en emploi, l’anti-discrimination, l’équité salariale et la transparence salariale. - Doit être légalement autorisé(e) à travailler au Canada et maintenir cette autorisation (aucun parrainage d’employeur disponible). - Atout : Diplôme d’études collégiales (ou équivalent international) en administration, ressources humaines, communications ou domaine connexe. - Solides aptitudes à travailler de façon autonome et en collaboration avec des équipes interfonctionnelles. - Excellentes aptitudes en communication, organisation et gestion du temps. - Niveau intermédiaire de maîtrise de Microsoft Office (Excel, Outlook, Teams, Word, PowerPoint). - Expérience avec les plateformes ATS, les outils de recrutement alimentés par l’IA et les technologies de recherche de talents, ou capacité à les apprendre rapidement. - Attitude positive et adaptable favorisant une culture collaborative et performante. Requirements - Utiliser des outils d’IA, des données analytiques et des technologies de recrutement afin de soutenir un programme innovant et cohérent d’expérience candidat. - Offrir un service à la clientèle de haut niveau aux gestionnaires d’embauche en appliquant des stratégies de recrutement alignées sur les standards de l’entreprise. - Gérer les communications avec les candidats en assurant des suivis rapides, des rétroactions et un engagement continu tout au long du processus d’embauche. - Documenter avec précision toutes les interactions avec les candidats dans le système de suivi des candidatures (ATS). - Rechercher, présélectionner et mobiliser des talents à l’aide d’outils de recrutement alimentés par l’IA, de sites d’emploi et de plateformes de recherche de talents afin de bâtir des réseaux de talents diversifiés. - Réaliser des entrevues de présélection structurées en utilisant les résultats d’évaluations pour évaluer l’adéquation des candidats. - Collaborer avec les gestionnaires afin de définir les exigences des postes, réaliser les rencontres d’analyse de besoins et afficher les postes conformément aux lois canadiennes et américaines sur l’emploi, y compris les exigences liées à la transparence salariale. - Coordonner et animer des entrevues virtuelles, téléphoniques et en personne. - Soutenir les décisions relatives à l’avancement des candidats en évaluant leur adéquation avec les exigences du poste. - Fournir des rétroactions professionnelles et rapides aux candidats afin d’assurer une expérience positive, peu importe le résultat. - Maintenir des dossiers précis concernant les activités de recrutement, les entrevues et les décisions d’embauche. - Participer à des salons de l’emploi et à des événements de recrutement au besoin. - Effectuer le suivi des effectifs et produire des rapports réguliers afin de soutenir l’alignement de l’équipe. - Promouvoir la proposition de valeur employeur de l’entreprise ainsi que les programmes de référencement interne. - Favoriser l’amélioration continue en recherchant et en mettant en œuvre des solutions de recrutement innovantes. - Voyager au Canada et occasionnellement aux États-Unis (<10 %). Benefits - Régimes d’assurance santé et médicaments - Régime d’assurance dentaire - Régime d’assurance vision - Assurance vie - Vacances payées - Cotisation REER avec participation de l’employeur - Congés fériés payés - Invalidité de courte et longue durée - Programme d’aide aux employés

Role Description Nous sommes à la recherche d’un(e) recruteur(trice) régional(e) bilingue afin d’offrir une expérience de recrutement parmi les meilleures de l’industrie au Canada et aux États-Unis. Ce poste mise sur l’utilisation d’outils alimentés par l’IA, de données analytiques et de stratégies modernes de recherche de talents afin de soutenir le recrutement à volume élevé tout en améliorant l’engagement des candidats et l’efficacité des processus d’embauche. Vous jouerez un rôle clé dans l’ensemble du cycle de recrutement en collaborant avec les gestionnaires d’embauche, en accompagnant les candidats et en assurant une expérience d’embauche fluide, conforme et de grande qualité. Ce poste convient parfaitement à une personne qui évolue bien dans un environnement rapide axé sur la technologie et qui est passionnée par le service à la clientèle. Responsibilities - Utiliser des outils d’IA, des données analytiques et des technologies de recrutement afin de soutenir un programme innovant et cohérent d’expérience candidat. - Offrir un service à la clientèle de haut niveau aux gestionnaires d’embauche en appliquant des stratégies de recrutement alignées sur les standards de l’entreprise. - Gérer les communications avec les candidats en assurant des suivis rapides, des rétroactions et un engagement continu tout au long du processus d’embauche. - Documenter avec précision toutes les interactions avec les candidats dans le système de suivi des candidatures (ATS). - Rechercher, présélectionner et mobiliser des talents à l’aide d’outils de recrutement alimentés par l’IA, de sites d’emploi et de plateformes de recherche de talents afin de bâtir des réseaux de talents diversifiés. - Réaliser des entrevues de présélection structurées en utilisant les résultats d’évaluations pour évaluer l’adéquation des candidats. - Collaborer avec les gestionnaires afin de définir les exigences des postes, réaliser les rencontres d’analyse de besoins et afficher les postes conformément aux lois canadiennes et américaines sur l’emploi, y compris les exigences liées à la transparence salariale. - Coordonner et animer des entrevues virtuelles, téléphoniques et en personne. - Soutenir les décisions relatives à l’avancement des candidats en évaluant leur adéquation avec les exigences du poste. - Fournir des rétroactions professionnelles et rapides aux candidats afin d’assurer une expérience positive, peu importe le résultat. - Maintenir des dossiers précis concernant les activités de recrutement, les entrevues et les décisions d’embauche. - Participer à des salons de l’emploi et à des événements de recrutement au besoin. - Effectuer le suivi des effectifs et produire des rapports réguliers afin de soutenir l’alignement de l’équipe. - Promouvoir la proposition de valeur employeur de l’entreprise ainsi que les programmes de référencement interne. - Favoriser l’amélioration continue en recherchant et en mettant en œuvre des solutions de recrutement innovantes. - Voyager au Canada et occasionnellement aux États-Unis (<10 %). Qualifications - Diplôme d’études secondaires ou l’équivalent requis. - Bilinguisme complet en anglais et en français canadien (français québécois) — capacité de parler, lire et écrire de façon professionnelle dans les deux langues. - Expérience en recrutement à volume élevé, idéalement dans les secteurs de l’hôtellerie, de la restauration, des aliments et boissons ou des environnements aéroportuaires. - Connaissance démontrée des lois fédérales et provinciales canadiennes en matière d’emploi, des droits de la personne et de la protection des renseignements personnels. - Connaissance démontrée des lois américaines fédérales, étatiques et locales en matière d’emploi, y compris l’égalité en emploi, l’anti-discrimination, l’équité salariale et la transparence salariale. - Doit être légalement autorisé(e) à travailler au Canada et maintenir cette autorisation (aucun parrainage d’employeur disponible). Assets - Diplôme d’études collégiales (ou équivalent international) en administration, ressources humaines, communications ou domaine connexe. - Solides aptitudes à travailler de façon autonome et en collaboration avec des équipes interfonctionnelles. - Gérer plusieurs priorités dans un environnement rapide et à volume élevé. - Maintenir un haut niveau d’attention aux détails et une tenue de dossiers précise. - Excellentes aptitudes en communication, organisation et gestion du temps. - Niveau intermédiaire de maîtrise de Microsoft Office (Excel, Outlook, Teams, Word, PowerPoint). - Expérience avec les plateformes ATS, les outils de recrutement alimentés par l’IA et les technologies de recherche de talents, ou capacité à les apprendre rapidement (ex. : agents conversationnels, analytique prédictive). - Attitude positive et adaptable favorisant une culture collaborative et performante. Benefits - Régimes d’assurance santé et médicaments. - Régime d’assurance dentaire. - Régime d’assurance vision. - Assurance vie. - Vacances payées. - Cotisation REER avec participation de l’employeur. - Congés fériés payés. - Invalidité de courte et longue durée. - Programme d’aide aux employés. Additional Information - Relève du/de la directeur(trice), Expérience candidat. - Disponibilité pour des déplacements occasionnels (<10 %, incluant certaines nuitées). - Poste en télétravail basé au Canada.

Role Description SSP America is looking for an experienced Paralegal to join our Legal team as a key partner to the Associate General Counsel, Labor & Employment. You will own complex litigation files, drive labor relations documentation, manage agency matters, and keep a fast-moving legal operation running at a high standard. You will work across U.S. and Canadian operations, partnering daily with Legal, HR, and People leaders. Big Law firm background is a strong plus. What You'll Do: - Provide paralegal support for employment litigation, arbitrations, and administrative agency proceedings. - Manage document collection, organization, review, and production; handle subpoena responses and discovery tracking. - Respond to agency charges, audits, and information requests from the EEOC, DOL, NLRB, and state agencies. - Support union labor matters including grievances, arbitrations, collective bargaining support, and NLRB filings. - Coordinate with outside counsel on document requests, deadlines, and discovery support. - Prepare, draft, and organize employment-related documents and filings under attorney supervision. - Use Excel and SharePoint to maintain trackers, logs, dashboards, and document repositories. - Support the development and maintenance of employment policies, procedures, and training materials. - Track legal deadlines, calendars, and matter status reports to ensure timely execution. Qualifications - 5+ years of paralegal experience in labor and employment law, including litigation support. - Demonstrated experience in a unionized environment: grievances, arbitrations, and labor relations matters. - Big Law firm experience supporting labor and employment practices. - Advanced proficiency in Microsoft Office Suite including Excel, Word, Outlook, Teams, and SharePoint. - Experience supporting in-house legal teams in complex, multi-unit or enterprise-level organizations. - Ability to manage multiple matters, deadlines, and competing priorities with meticulous attention to detail. - Sound judgment and discretion handling sensitive, confidential information in a remote setting. Benefits - Salary: $105,000 – $128,000 - Location: Remote (U.S.-based) - Travel: Up to 20% within the U.S. and Canada, including overnight stays - Work Authorization: Must be eligible to work in the U.S. without sponsorship Company Description SSP America operates over 200 food and beverage brands across airports throughout the U.S. and Canada, serving millions of travelers each year. Our Legal team works at the center of a complex, high-volume operation that requires sharp minds and people who take ownership. We live by four values: Passion, Ownership, Team, and Curiosity. SSP America is an equal opportunity employer and does not unlawfully discriminate against team members and applicants on the basis of race, color, ancestry, national origin, citizenship, age, disability, medical condition, pregnancy, religion, sex, gender identity, gender expression, marital status, sexual orientation, military or veteran status, political affiliation, genetic information, union activity, or any other basis protected by law.

Role Description As a Legal Intern, you’ll be an important part of our Legal Department, working alongside a dynamic in-house legal team on real-world transactions spanning brand licensing, technology, real estate, and corporate matters across multiple jurisdictions in North America. You’ll work closely with the Vice President, Associate General Counsel, gaining valuable insights into legal operations within a dynamic, fast-paced corporate environment. This hands-on role is designed to sharpen your research, analytical, and communication skills. - Gain exposure to a multi-jurisdictional transactional practice across North America, including brand licensing, technology, real estate, and corporate matters. - Conduct research on various legal issues, statutes, regulations, and case law to support the legal team. - Assist with drafting, reviewing, and organizing contracts, NDAs, and other legal documents. - Assist in monitoring and ensuring compliance with legal regulations and company policies. - Support the maintenance and organization of the legal department’s contract database and filing systems. - Prepare memoranda, summaries, and presentations for the legal team as needed. - Contribute to special projects and initiatives within the Legal Department. - Perform other duties as assigned to support the legal team. Qualifications - Currently enrolled in or recently completed a law degree program or related field. - Prior work experience preferred; experience in a corporate legal or administrative capacity is a plus. - Basic understanding of legal principles, terminology, and research techniques. - Eagerness to learn and take on new challenges. - Excellent communication (verbal and written), organization, time management, and follow-up skills. - A positive, dynamic attitude to foster strong working relationships across the organization. - Demonstrated beginner-level proficiency with Microsoft Office Suite (Excel, Outlook, Teams, Word, PowerPoint); aptitude to learn legal tools such as contract management software, legal research databases, and document management systems. - Exceptional interpersonal skills with the ability to interface effectively at all levels of the organization. - Must be able to work remotely and meet all U.S. work authorization requirements without sponsorship. - Must be able to pass and maintain a criminal background check. Benefits - Work in a fast-paced corporate setting with real exposure to transactional legal practice across multiple jurisdictions. - Gain meaningful legal experience that goes beyond busy work and sets you up for a successful career in transactional law. - $18/hour, plus valuable networking opportunities and real-world experience with a global brand.

Join Our Team! Salary Range: $144,000 - $154,500 / year + bonus eligible Location: Remote, preference for candidates on the East or West Coast Travel: up to 60% Competitive Compensation: Health, Dental, Vision and Life Plans, Paid Time Off, 401K with company match, Employee Assistance Program Help Make SSP America “The Best Part of the Journey.” At SSP America, we believe strong partnerships and clear communication create the foundation for great employee experiences. As food-travel experts across North America, our people drive every moment of the journey. We’re looking for a Labor Relations Director to lead labor strategy across our unionized environments, strengthen union partnerships, and ensure consistent, compliant labor practices that support both our people and our operations. In this role, you will guide leaders through complex labor matters while shaping a stable and high-performing workforce. Why You'll Love This Journey: You’ll have the opportunity to: - Lead labor relations strategy across a large, complex, multi-location organization - Serve as a trusted advisor to senior leaders on labor strategy, risk, and compliance - Build strong relationships with union partners to support positive labor-management outcomes - Influence negotiations, workforce planning, and long-term labor strategy - Drive consistency and operational stability across unionized environments What You'll Do: - Manage and administer collective bargaining agreements across multiple unionized locations - Lead and be first chair in collective bargaining negotiations, including renewals and amendments - Build and maintain strong relationships with union representatives to support collaboration - Provide expert guidance on grievances, investigations, arbitrations, and workplace conflict resolution - Ensure compliance with U.S. and Canadian labor laws, regulations, and company policies - Partner with Legal to support labor-related claims, agency inquiries, and risk mitigation efforts - Advise and coach leaders on contract interpretation and labor best practices - Partner with Operations and People teams to align labor strategies with business needs - Maintain accurate documentation and records for all labor relations activities - Identify process improvements and enhance tools, communication, and leader capability What Your Bring: - Bachelor’s degree in Human Resources, Labor Relations, or a related field required; JD or Master’s in Industrial Relations preferred. - Minimum 10+ years of labor relations experience, including experience in unionized environments - Experience supporting collective bargaining, grievance handling, and arbitration preparation - Strong knowledge of U.S. and Canadian labor laws and regulations - Proven ability to interpret and apply collective bargaining agreements across multiple locations - Experience partnering with Legal and Operations on labor-related matters - Strong communication, influencing, and stakeholder management skills - Ability to manage competing priorities in a fast-paced, high-pressure environment - High attention to detail with strong documentation and follow-up practices - Proficiency in Microsoft Office (Excel, Outlook, Teams, Word, PowerPoint) - Ability to travel up to 60% within the U.S. and Canada - Ability to pass required background checks and airport security clearances Join Us on the Journey: If you’re energized by leading labor strategy, advising leaders through complex challenges, and building strong labor partnerships, we’d love to meet you. At SSP America, you’ll play a key role in shaping a stable, compliant, and high-performing workforce across the organization. SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or any other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.