South State Bank

Role Description The position of a Government Lending Loan Closing Team Lead manages a team of loan closing specialists by performing hands-on oversight of their daily work. Specifically, the position is responsible for training and coaching the closing team members to ensure their loan files are complete, accurate, and compliant with Bank and Guaranteed Loan Program policies and procedures. This leadership role also includes: - Reviewing and providing decisions and/or guidance on decisions with closing loans. - Pre-close file reviews. - Updating and maintaining operational procedures and forms. - Contributing to process improvement. Qualifications - Requires High School Diploma or GED; Degree in Business or Finance desirable. - Minimum of 5 years SBA experience is required, with three or more years of experience in SBA/Government Lending Loan Closing preferred. - Proficient knowledge of SBA’s Standard Operating Procedures. - Ability to work in Microsoft Word, Excel, Outlook, and ETRAN is required. - Knowledge of Navigator Fiserv, Adobe, PCFS CreditWrx, not required but preferred. Requirements - Manages and leads a team of Loan Closing Specialists, including training, coaching, and developing teammates. - Reviews and provides decisioning and/or guidance on decisions with pre-closing loan file review of SBA/504/USDA loans. - Leads daily work activities of Government Lending Loan Closing Specialists. - Assists in process improvement activities for the team. - Trains new Government Lending Loan Closing Specialists and provides ongoing training. - Maintains/updates the Government Lending Loan Closing procedures manual. - Provides support to Government Lending Loan Closing Specialists team as a back-up. - Acts as a technical advisor to the Government Guaranteed Lending Closing Team. - Acts as a liaison with the Small Business Administration, CDC, and USDA. - Reviews/corrects Bank and SBA Loan Documents prior to loan signing. - Maintains oversight and guidance of loan closing turn-times for all loan transactions. - Prepares loan documents according to credit approval using LaserPro documentation system. - Responsible for closing individual loans and managing a personal loan pipeline. - Conducts and documents all mandatory due diligence searches. - Demonstrates compliance with all bank regulations for assigned job function. - Follows all Bank policies and procedures, compliance regulations, and completes all required training. - May coach, mentor, or train others and teach coursework as subject matter expert. - Actively learns, demonstrates, and fosters the SouthState Bank’s corporate culture. - Takes personal initiative and is a positive example for others to emulate. - May perform other duties as assigned. - Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Benefits - On-the-job training and any additional training as identified by management. - Required annual compliance training. - Ongoing SBA SOP Training. Work Environment - This position is 100% remote. - Candidate must have a secure home office environment that is free from background noise and distractions. - Must have a reliable private internet connection that is not supplied by use of cellular data (hot spot). - Cable or fiber connections are preferred. - Requirements are subject to change as new systems and technology are delivered. Travel - Travel may be required to come to meetings as needed.

Role Description The FIU Director/Customer Risk supports SouthState Bank’s enterprise wide BSA/AML Program to ensure all regulatory requirements are met related to compliance with the onboarding, initial and ongoing monitoring and review of high and higher-risk customer relationships. Responsibilities include the identification of high-risk customers and relationships and the review and documentation of high-risk activity. It is the policy of SouthState Bank to comply with the Bank Secrecy Act (BSA), USA PATRIOT Act, and the requirements of the Office of Foreign Assets Control (OFAC), and other related anti-money laundering/anti-terrorist financing initiatives. - Design and implement BSA/AML related customer risk program elements. - Maintain expertise in all industry segments, product types and services generally considered high risk from a BSA/AML perspective. - Manage the unit workflow and ensure duties of staff are performed as expected. - Conduct periodic quality control reviews to ensure high risk reviews are properly documented. - Collaborate with colleagues across the company to protect SSB's interests. - Maintain working knowledge of correspondent banking and manage the monitoring of downstream bank customer activity. - Monitor the regulatory environment and industry trends. - Responsible for the identification, tracking, risk classification and review of all relationships/accounts designated as high or potentially higher risk. - Maintain records related to all higher risk groups for regulatory reporting. - Perform up front due diligence and continued oversight of complex high-risk relationships. - Ensure performance of risk-based periodic reviews of high-risk relationships. - Develop, implement and maintain written procedures to support the functions performed in the Customer Risk unit. - Manage the Customer Risk elements of the bank’s transaction monitoring platform. - Process requests for information related to audits and examinations. - Prepare and deliver training materials to impacted staff as needed. - Assist in projects related to BSA/AML and OFAC. - Act as a technical resource for various business lines. - Escalate activity that meets the established criteria for investigating suspected fraudulent or problem accounts. - Maintain proficiency in all aspects of BSA/AML compliance. - Adhere to all provisions of SouthState Bank policies and procedures. - Other duties and responsibilities may be assigned, according to the needs of the bank. Qualifications - Bachelor’s degree preferred. - Minimum 7-10 years of related senior level BSA/AML experience in the financial services industry. - Experience managing people and projects. - Experience conducting investigations and enhanced due diligence at an advanced level. - Extensive experience with complex commercial structures. - Experience monitoring, reviewing and analyzing account activity. - Certified Anti-Money Laundering Specialist (CAMS) and/or other professional BSA/AML related certification preferred. - In-depth knowledge of BSA/AML regulations related to monitoring of higher risk customer relationships. - Strong understanding of bank operations. - In-depth knowledge of and expertise in all industry segments, products and services classified as higher risk. Requirements - Effectively evaluates situations or conditions before making risk-based decisions. - Makes thoughtful determinations as to situations that should be escalated to executive management. - Reliable in using good judgement. - Superior communication skills, both verbal and written. - Self-motivated, dependable, adaptable, and detail-oriented. - Ability to manage projects collaborating with others in the FIU department. - Ability to develop effective presentations and documentation. - Strong critical thinking, analytical and problem-solving skills. - Ability to effectively manage and oversee FIU employees. - Ability to draft reports and prepare documents. - Ability to work and thrive in a fast-paced environment. - Demonstrate a strong sense of urgency by responding immediately to escalated issues. - Ability to provide exemplary customer service. - Ability to handle and accomplish multiple tasks effectively. - Advanced computer skills (spreadsheet and word processing). - Ability to read, analyze and interpret Federal and State banking regulations. Benefits - Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Role Description Responsible for the post-closing review of new, renewed, and modified consumer, commercial, and complex commercial loans. Types of complex commercial loans include but are not limited to: - ARC Loans - Syndications - Participations - Energy - Oil & Gas - Water Stock - Mineral Rights - Franchise Lending - Equipment Finance - Asset Based Lending This process includes a review of the documentation to ensure documentation and collateral perfection requirements have been met in order to perfect the Bank's position and security interest; to validate that the loan was closed as approved with the proper authority; confirmation of specific policy and regulatory compliance; and the entry of any defects identified through the review. Ensure that production deadlines and SLAs are met and that an important level of accuracy is maintained; assist with special initiatives and projects. Qualifications - High School graduate or equivalent; Bachelor’s degree preferred - Must be knowledgeable in loan documentation and post-closing functions to include consumer, commercial and complex commercial loans - A minimum of 2 years’ experience in a loan documentation role, to include LaserPro and Attorney Prepared loans, or in a Loan Operations role is preferred - Experience with AFS Visions and Fiserv systems software is preferred - Proficient with Office products including Microsoft Word and Excel with the ability to create and manage spreadsheets Requirements - Review executed loan documentation for new, renewed, and modified Consumer, Commercial and Complex loans to ensure all required documents are provided and in compliance with bank policies and federal and state regulations - Determine FHLB/FRB coding - Update and maintain collateral data within the core system(s) for Consumer, Commercial and Complex Commercial loans - Enter missing/inaccurate loan document exceptions using the internal exception tracking system (ETS) - Maintain knowledge of current lending policies, procedures, and regulations; stays abreast of variations in laws across state boundaries; attends and completes all necessary training - Remain up to date on all documentation, regulatory, and lien perfection requirements in order to ensure loan quality - Responsible for organizational integrity and business ethics as it relates to this position - Perform other job duties and special projects, as assigned - Cross Training duties included for all of Loan Operations functions - Ensure compliance with SouthState Bank Code of Business Conduct and Ethics and other operating policies and procedures - Completes compliance training, adheres to all anti-money laundering guidelines and procedures, and all regulatory requirements Benefits - Equal Opportunity Employer, including disabled/veterans

Role Description The Director of Loan Closing leads all loan closing operations for SouthState Bank, overseeing a multi-state team responsible for the accurate, compliant, and timely preparation, review, and funding of commercial and consumer loan packages. This position is essential to delivering superior experience to our banking partners and customers at every stage of the loan closing lifecycle — ensuring that closings are executed with precision, urgency, and a commitment to service excellence that strengthens banker relationships and builds lasting customer trust. The Director drives continuous process improvement and the adoption of automation and artificial intelligence technologies to transform Loan Closing into a high-performing, technology-forward department capable of scaling with the bank's growth. - Leadership & Operational Management: Direct and oversee all loan closing operations across commercial and consumer loan closing teams spanning multiple states (SC, FL, GA, AL, NC, TN, TX, CO). - Superior Service Delivery to Bankers & Customers: Champion a culture of exceptional service to banking partners, Branch Personnel, and customers throughout the loan closing lifecycle. - Process Improvement & Automation Transformation: Lead a forward-looking strategy to improve processes and expand automation within Loan Closing. - Regulatory Compliance & Quality Control: Ensure all loan closing activities are conducted in full accordance with applicable federal and state regulations and internal bank policy. - People Leadership & Talent Development: Recruit, develop, and retain a high-performing team of approximately 100 professionals across multiple geographic locations. - Strategic Planning & Reporting: Develop and manage the Loan Closing department's operational budget and multi-year strategic plan. - Technology Stewardship: Serve as a key business stakeholder for technology implementations impacting loan closing. Qualifications - Minimum: Bachelor's degree in Business, Finance, Banking, or a related field required. - Preferred: Master's degree in Business Administration (MBA) or related field. - 7–10 years of progressive experience in banking or financial services operations. - Minimum of 5 years in a management or leadership capacity within loan operations or loan closing. - Demonstrated experience managing large, geographically dispersed teams. - Proven track record of leading process improvement, technology implementation, or automation initiatives within banking operations. Requirements - Deep knowledge of commercial and consumer lending regulations, documentation requirements, and compliance frameworks (TILA, HMDA, CRA, flood, CFPB). - Proficiency with loan origination and closing systems, including nCino, Newgen, LaserPro, DocuSign, and DecisionPro. - Working knowledge of RPA tools (UiPath or equivalent), AI-assisted workflows, and process automation concepts as applied to Bank Operations. Benefits - Equal Opportunity Employer, including disabled/veterans.

Role Description The Customer Care Section Manager is a highly focused management position. Provides direction and oversight to team members to ensure all department goals are achieved. Responsible for ensuring a superior service-oriented and professional working environment by supervising and coaching the performance of their team members and executing necessary actions for their motivation when required. Must be very knowledgeable in regards to reporting, communication, technology, and organizational procedures. Ensures that the Customer Care Representatives are following rules and regulations of SouthState Bank. Responsible for contributing to improve efficiencies and cost control through evaluation of efficient and effective work processes and appropriate staffing. Essential Functions - Motivate and inspire the team to meet and surpass their goals on a daily and monthly basis. - Set clear expectations and goals to ensure the overall customer care team succeeds in the highest customer satisfaction. - Ensure team members are performing to meet Service Levels, abandonment rates, and quality service expectations each month. - Focus on employee growth through positive feedback and reinforcement. - Develop career paths for all employees to identify growth potential and track performance. - Monitor the development and continuous improvement of the entire team on a day-to-day basis. - Communicate the company’s purpose, core values, and mission to the team. - Ensure that representatives follow their schedules properly as designed. - Prepare documentation such as general reports on each team member’s performance and goals. - Meet monthly with all team members to praise positive performance and coach areas for improvement. - Assist in facilitating communication among team members, helping to resolve issues as they arise. - Work to meet departmental objectives, including conversion targets and new product rollouts. - Convey thoughts and findings clearly and concisely in oral and written format. - Handle escalated calls, complaints, and questions as necessary. - Prepare, schedule, and present monthly team meetings. - Provide recommendations to reduce and/or eliminate issues impacting overall service quality. - Promote a harmonious and engaging work environment through a team approach. - Recommend solutions for departmental issues. - Monitor calls in an unbiased, professional manner. - Maintain a professional, courteous, and pleasant tone regardless of circumstances. - Use proper judgment, experience, and job knowledge for solving problems and issues. - Maintain awareness of other technologies in the rapidly changing environment of financial services. - Offer suggestions and develop procedures or technology that may increase efficiency. Qualifications - High School diploma required; College or Associate Degree preferred. - Previous work experience with a financial institution. - Experience in a call center or related field. - Strong knowledge of banking operations procedures. - Strong computer skills and ability to navigate systems for quick resolution. - Strong knowledge of customer care techniques and processes. - Excellent writing skills. - Ability to work with confidential information professionally. - Interpersonal skills to create a positive and effective work environment. - Must have an outgoing and upbeat personality. Requirements - Must be available to travel when necessary. - Accept other duties as assigned. - Must have a dedicated work area for telecommuting. - Ability to keep all company sensitive documents secure. - Must have a minimum of 10 mbps download and 5 mbps upload speed from a reliable internet provider. - Must be able to directly connect to router/modem via Ethernet cable. Benefits - Equal Opportunity Employer, including disabled/veterans.

Role Description The Business Solutions Intelligence Workflow Engineer improves day-to-day banking operations by turning approved operational needs into stable, reliable automated workflows and reporting that advances the bank's top operational priorities: cost efficiency, remarkable customer experiences, and risk mitigation. Working within Bank Operations and partnering closely with the Business Solutions Process Innovation Manager and operations teams, this role designs, builds, tests, implements, and supports operational solutions using Microsoft Power Platform, SharePoint, Power BI, and embedded AI capabilities, while maintaining the documentation, controls, and support readiness expected in a regulated banking environment. This position can sit remotely in one of these states: FL, GA, AL, VA, SC, NC, TX, CO. Qualifications - Bachelor's degree in Business, Analytics, Information Systems, or related field (preferred) - 2+ years experience in banking or financial services operations - 3+ years hands-on experience with operational automation, reporting, and process improvement; or 5+ years equivalent operations and automated workflow experience - Microsoft Power Platform Fundamentals or related certification preferred Requirements - Participate in working sessions with Bank Operations teams to document current-state workflows, pain points, controls, and target-state process designs - Convert operational needs and process requirements into practical plans for low-code automation and reporting improvements - Define acceptance criteria, success measures, and target outcomes (for example, cycle-time, error, or throughput improvements) in partnership with process owners - Confirm proposed solutions align to bank policy, control standards, and the standards and guardrails set by the Process Innovation Manager - Build and maintain Power Automate workflows, SharePoint structures, and Power BI reporting to support operational performance - Apply embedded AI features (for example, intelligent routing, summarization, classification, or extraction) where appropriate and approved - Configure and optimize operational data preparation using Power Query and related tools - Roll out new operational solutions using documented change and control processes - Test operational automations and reports for accuracy and reliability before they go live, including supporting user acceptance testing with operations teams - Monitor the health of operational automations, troubleshoot issues, and take corrective action to restore service quickly - Validate data accuracy and output quality across operational workflows and reporting - Document root causes, fixes, and preventive controls for recurring operational issues - Provide support for data availability and timely retrieval during audit and compliance monitoring events - Support user onboarding, training, and change enablement for newly implemented automations and reports - Develop user guides and lightweight support documentation for operational teams - Track implementation outcomes, including cycle-time reduction, error reduction, and throughput improvements - Maintain backlog items and propose iterative enhancements based on usage, feedback, and production observations - Serve as a citizen development lead engineer, coaching and mentoring operations team members as they upskill in building intelligent workflows and automations - Support embedded citizen developers through hands-on guidance, design reviews, and best practices for safe, compliant, and reliable builds - Lead the implementation of intelligent workflows, partnering with citizen developers to translate operational needs into practical solutions - Transfer ownership of completed builds to embedded citizen developers as solutions move to business-as-usual (BAU), ensuring they are equipped to maintain and enhance them - Foster a community of practice that promotes reusable patterns, shared standards, and continuous upskilling across operations teams - Maintain accurate and up-to-date project documentation, including requirements, designs, decisions, and operational runbooks - Create, refine, and prioritize backlog items, ensuring work is clearly defined and ready for the team - Track progress and provide status updates, capturing risks, issues, and dependencies as they arise - Participate in team meetings and working sessions to keep work aligned and meet deadlines - Contribute to shared repositories, trackers, and knowledge bases - Establish and drive adoption of standards in Power Platform environments - Partner with IT to ensure proper access and permissions for Bank Operations team members Benefits - Equal Opportunity Employer, including disabled/veterans

Role Description The Newgen Sr System Administrator has primary responsibility to provide support for SouthState Bank’s business Newgen application, applicable interfaces, and application programming interface (API) connections. This position requires collaboration between IT and the credit and lending business functions to support and enhance their technology platforms. The individual is responsible for mentoring the Newgen System Administrator I and II team members and will apply proven communication, analytical, and problem-solving skills to help the business make good technology decisions. - Acts as a Team Lead and SME for SouthState’s Newgen application. - Administer, configure, and maintain the Bank’s Newgen application. - Monitor system performance and troubleshoot issues. - Lead integration efforts with internal and external APIs. - Create clear and comprehensive documentation for API usage and endpoints. - Perform system analysis on configuration and functional specifications. - Maintain proper oversight of deliverables and meet deadlines. - Perform business workflow analysis to implement technology changes. - Work collaboratively with IT Governance regarding audits and security assessments. - Plan and conduct thorough testing of applications. - Lead the deployment of applications, software updates/upgrades, and patches. - Ensure software releases and application configuration changes are tested and implemented successfully. - Perform training and knowledge transfer activities. - Maintain comprehensive documentation of Newgen application. - Ensure clear instructions on remediation of incidents are documented. - Work collaboratively to meet strategic objectives and ensure compliance. - Provides after hours and weekend support as needed. - Other duties as assigned. Qualifications - Bachelor’s degree in computer science, Information Systems, or related field preferred. - 6 or more years’ experience configuring and supporting loan origination and documentation systems in a production environment within the banking industry. - 3 or more years’ Consumer Lending Operations and/or Consumer Credit experience. - 2 or more years’ integrating and supporting applications utilizing APIs. - Project management experience highly preferred. - Intermediate and Advanced certification preferred (e.g. Microsoft Windows Server Hybrid Administration, CompTIA Security +, Server+, Tech+). - Experience with MS Suite of Applications including Advanced Visio Drawing ability. - Prior experience with support request systems required (ex. Service Now). - API testing and integration experience. Requirements - Able to exercise independent judgment and take appropriate actions. - Excellent communication skills. - Able to translate technical information to non-technical audiences. - Accepts accountability and welcomes feedback to improve. - Excellent analytical, mathematical, and creative problem-solving skills. - Logical and efficient, with keen attention to detail. - Highly self-motivated and directed. - Organizational skills: ability to multi-task and prioritize. - Ability to work in a fast-paced and dynamic environment, independently and within teams. - Work closely with senior management for escalations where necessary. Benefits - Equal Opportunity Employer, including disabled/veterans.

Role Description This position is remote, but you must reside within 100 miles of Englewood CO. Working hours are 9:15am-6:00pm MT with a rotating Saturday shift. Provide superior customer service to external and internal customers by delivering a seamless experience to the customer regardless of the product, application, or service need. Responsibilities include: - Identify and resolve customer inquiries using active listening, critical thinking, and probing skills for first call resolution. - Answer inbound phone inquiries timely, accurately, and professionally. - Respond to general inquiries regarding accounts, including balance inquiries, transaction history, transfers, stop payments, loan inquiries, phone banking PIN resets, customer maintenance updates, product assistance, and check orders. - Provide tier one digital banking support, including Multi-Factor Authentication unlock or delete, unlocking customer’s Online Banking profile, and assisting customers with self-service password tools. - Assist customers with debit card support, including inquiries, research, blocking, reissuing/reordering cards, and Reg-E disputes. - Process customer inquiries accurately and efficiently to build customer confidence and trust. - Promote virtual branch solutions to customers. - Meet or exceed Customer Care Representative quality and productivity goals assigned by management. - Ensure the security of customer information and assist with minimizing bank loss by performing customer authentication on each call received. - Use all available systems and resources to review and interpret customer information. - Maintain a working knowledge of PC skills and troubleshoot common problems. - Provide support by performing additional duties and tasks as needed or assigned. - Maintain a positive, empathetic, and professional demeanor with customers at all times. - Keep customers aware of changes in bank services, practices, and other factors affecting their account relationship. - Follow established processes and guidelines in daily activities. - Successfully complete additional skills training as required/requested. Qualifications - High School Diploma or equivalent. - Previous customer service (Inbound Call Center) experience. - Experience in financial services. - Strong computer skills and ability to navigate systems for quick resolution. - Excellent customer service skills, including verbal, listening, and problem-solving skills. - Enthusiastic and highly motivated with a strong work ethic. - Ability to work with confidential information professionally. - Receptive to coaching and feedback. - Interpersonal skills to create a positive and effective work environment. Requirements - Annual Regulatory Compliance Training. - Successfully complete Customer Care New Hire Training. - Must be able to effectively access and interpret information on computer screens, documents, and reports. - This position requires a large amount of time in front of a computer. - Must have a dedicated work area established that is separated from other living areas. - Ability to keep all company sensitive documents secure. - Must be available to travel when necessary. - A minimum of 10 mbps download and 5 mbps upload speed from a reliable internet provider. - Must be able to directly connect to router/modem via Ethernet cable. Benefits - Equal Opportunity Employer, including disabled/veterans.

Role Description This position is remote, but you must reside within 50 miles of Charleston SC. The hours are 11:15am-8:00pm EST with a rotating Saturday shift. Provide superior customer service to external and internal customers by delivering a seamless experience to the customer regardless of the product, application, or service need. Must build and maintain rapport with the customer by quickly earning trust and establishing themselves as subject matter experts. The CCR is able to identify the customer’s problem, effectively communicate the resolution and use judgment to escalate issues and report trends to management as needed. Actively seeks to retain customer relationships. Ensures compliance with South State Bank Code of Business Conduct and Ethics and other operating procedures while still maintaining the essential customer experience. Essential Functions - Identify and resolve customer inquiries using active listening, critical thinking, and probing skills for first call resolution. - Answer inbound phone inquiries timely, accurately, and professionally with a personalized rewarding experience for the customer. - Respond to general inquiries regarding accounts including balance inquiries, transaction history, transfers, stop payments, loan inquiries, phone banking PIN resets, customer maintenance updates, product assistance, and check orders. - Provide tier one digital banking support including Multi-Factor Authentication unlock or delete, unlock customer’s Online Banking profile, and assist customers with self-service password tool. - Assist customers with debit card support including inquiries, research, blocking, reissuing/reordering cards, and Reg-E disputes. - Process customer inquiries accurately and efficiently to build customer confidence and trust, based on established policies and procedures. - Promote virtual branch solutions to customers by ensuring expectations are met or exceeded. - Meet or exceed the Customer Care Representative quality and productivity goals assigned by management. - Ensure the security of customer information and assist with minimizing bank loss by performing customer authentication on each call received. - Use all available systems and resources to review and interpret customer information. - Maintain a working knowledge of PC skills including troubleshooting common problems and navigating the internet, intranet, and between multiple systems. - Provide support by performing additional duties and tasks as needed or assigned. - Maintain a positive, empathetic, and professional demeanor with customers at all times. - Keep customers aware of changes in bank services, practices, and other factors affecting their account relationship. - Follow established processes and guidelines in daily activities to do what is right for the customer and the bank. - Successfully complete additional skills training as required/requested. Qualifications - High School Diploma or equivalent. - Previous customer service (Inbound Call Center) experience. - Experience in financial services. - Strong computer skills and ability to navigate systems for quick resolution. - Excellent customer service skills including verbal, listening, and problem-solving skills. - Enthusiastic and highly motivated with a strong work ethic and intense focus on results. - Ability to work with confidential information in a professional manner. - Flexible hours when necessary. - Receptive to coaching and feedback. - Desire to meet/exceed goals and solve problems in a fast-paced environment. - Interpersonal skills to create a positive and effective work environment. Requirements - Must be able to effectively access and interpret information on computer screens, documents, and reports. - This position requires a large amount of time in front of a computer. - Must have a dedicated work area established that is separated from other living areas and provides information privacy. - Ability to keep all company sensitive documents secure. - Agree not to provide child or adult care during hours of scheduled work. - A minimum of 10 mbps download and 5 mbps upload speed from a reliable internet provider. - Must be able to directly connect to router/modem via Ethernet cable. - Must be available to travel when necessary. Benefits - Equal Opportunity Employer, including disabled/veterans.

Role Description The Financial Intelligence Unit (FIU) Specialist/Sanctions supports SouthState Bank’s enterprise wide BSA/AML/Sanctions Program to ensure all regulatory requirements are met related to compliance with the bank’s OFAC/Sanctions requirements as well as USA Patriot Act section 314(a) requirements. Processes include reviewing and investigating customers and transactions subject to regulatory driven sanctions lists or internally developed watch lists. It is the policy of SouthState Bank to comply with the Bank Secrecy Act (BSA), USA PATRIOT Act, and the requirements of the Office of Foreign Assets Control (OFAC), and other related anti-money laundering/ anti-terrorist financing initiatives. The Bank has established a BSA/AML/OFAC Compliance Program, covering all requirements of the BSA, USA PATRIOT Act and OFAC rules and regulations. Upon completion of required training, the Board of Directors of SouthState Bank shall hold each employee accountable for adhering to the established operating procedures and internal controls as set forth in the Bank’s BSA/AML/OFAC Program. Continued instances of non-compliance or willful violation of law may result in disciplinary action, up to and including termination. Essential Functions - Review OFAC/Sanctions alerts resulting from automated scans and ensure alerts are properly dispositioned according to bank policy and procedures. - Conduct research and document results in a timely and accurate manner. - Maintain knowledge and understanding of OFAC/Sanctions requirements, policies, procedures, and processes throughout the organization. - Notify Sanctions Director and appropriate management of potential true Sanctions matches. - Assist with any positive match reporting preparation and filing. - Act as a technical resource for the various business lines for matters pertaining to OFAC/Sanctions. - Notify appropriate personnel through submission of the Unusual Activity Referral Form of any identified potential unusual or suspicious activity immediately. - Maintain proficiency in all aspects of BSA/AML/Sanctions compliance. - Adhere to all provisions of SouthState Bank policies and procedures, including the confidentiality policy, code of ethics and BSA/AML/OFAC policies and procedures. - Other duties and responsibilities may be assigned according to the needs of the bank. Competencies - Professional, effective communicator, both verbally and in writing. - Ability to work and thrive in a fast paced, high demand and deadline driven environment. - Demonstrate a strong sense of urgency by responding immediately to escalated issues and rapidly changing priorities. - Exemplary customer service towards both internal and external parties is a requisite for this position. - Ability to recognize situations warranting escalation, review or opportunities for alternative options to a supervisor. - Ability to handle and accomplish multiple tasks and resolve competing priorities effectively. - Proficient with PC work, including Microsoft Outlook, Word, Excel, PowerPoint, and other varying software if/as needed; knowledge of and ability to use internal bank systems a plus. - Ability to identify unusual and/or suspicious activity and understand when it needs to be escalated. Qualifications - Minimum of 2 years related Sanctions experience. - Knowledge and understanding of BSA/AML, U.S. economic and trade sanctions programs, 314(a) regulations. - Knowledgeable in payments transactions and SWIFT/ISO messaging preferred. - Familiarity with bank operations in general. Training Requirements/Classes - New Employee Orientation. - Required annual compliance training. - System-specific training as necessary to perform duties. - FIU/Financial crimes training as assigned by the Chief BSA Officer. Physical Demands - Must be able to remain seated or work standing in a confined area on a computer for four (4) hours each workday. - Must be able to constantly use hands and fingers to enter data through or on a computer or answer a phone throughout most of a four (4) hour shift. - Must be able to hear and communicate with coworkers and customers throughout the day. - Must be able to function in a professional, business office environment and act and dress appropriately for same, consistent with the Bank’s grooming and dress codes. - Must demonstrate excellent people skills with customers and coworkers. - Must be willing to function as a team member. - Must be willing to work late-afternoon shift (11:30AM ET – 7:30PM ET) five days per week. - Must be willing to demonstrate commitment to SouthState Bank’s mission and goals. Work Environment - Telecommuting roles must have a secure home office environment that is free from background noise and distractions. - Must have a reliable private internet connection that is not supplied by use of cellular data (hot spot); cable or fiber connections are preferred. - Remote work is not a substitute for child/dependent care. Travel - Travel may be required for attendance at meetings as needed. Compensation In accordance with Colorado law: Colorado pay for this position is anticipated to be between $43,468.00 - $69,437.00, actual offers to be determined based on applicant’s skills, experience and education. While the anticipated deadline for the job posting is 06-28-2026, we encourage you to submit your application as we may still consider qualified candidates beyond this date. Benefits Equal Opportunity Employer, including disabled/veterans.