Intelligence Workflow Engineer

EngineerEngineerFull TimeRemoteMid LevelTeam 5,001-10,000

Location

United States

Posted

4 days ago

Salary

$101.7K - $162.5K / year

Seniority

Mid Level

Job Description

Intelligence Workflow Engineer

South State Bank

Role Description The Business Solutions Intelligence Workflow Engineer improves day-to-day banking operations by turning approved operational needs into stable, reliable automated workflows and reporting that advances the bank's top operational priorities: cost efficiency, remarkable customer experiences, and risk mitigation. Working within Bank Operations and partnering closely with the Business Solutions Process Innovation Manager and operations teams, this role designs, builds, tests, implements, and supports operational solutions using Microsoft Power Platform, SharePoint, Power BI, and embedded AI capabilities, while maintaining the documentation, controls, and support readiness expected in a regulated banking environment. This position can sit remotely in one of these states: FL, GA, AL, VA, SC, NC, TX, CO. Qualifications - Bachelor's degree in Business, Analytics, Information Systems, or related field (preferred) - 2+ years experience in banking or financial services operations - 3+ years hands-on experience with operational automation, reporting, and process improvement; or 5+ years equivalent operations and automated workflow experience - Microsoft Power Platform Fundamentals or related certification preferred Requirements - Participate in working sessions with Bank Operations teams to document current-state workflows, pain points, controls, and target-state process designs - Convert operational needs and process requirements into practical plans for low-code automation and reporting improvements - Define acceptance criteria, success measures, and target outcomes (for example, cycle-time, error, or throughput improvements) in partnership with process owners - Confirm proposed solutions align to bank policy, control standards, and the standards and guardrails set by the Process Innovation Manager - Build and maintain Power Automate workflows, SharePoint structures, and Power BI reporting to support operational performance - Apply embedded AI features (for example, intelligent routing, summarization, classification, or extraction) where appropriate and approved - Configure and optimize operational data preparation using Power Query and related tools - Roll out new operational solutions using documented change and control processes - Test operational automations and reports for accuracy and reliability before they go live, including supporting user acceptance testing with operations teams - Monitor the health of operational automations, troubleshoot issues, and take corrective action to restore service quickly - Validate data accuracy and output quality across operational workflows and reporting - Document root causes, fixes, and preventive controls for recurring operational issues - Provide support for data availability and timely retrieval during audit and compliance monitoring events - Support user onboarding, training, and change enablement for newly implemented automations and reports - Develop user guides and lightweight support documentation for operational teams - Track implementation outcomes, including cycle-time reduction, error reduction, and throughput improvements - Maintain backlog items and propose iterative enhancements based on usage, feedback, and production observations - Serve as a citizen development lead engineer, coaching and mentoring operations team members as they upskill in building intelligent workflows and automations - Support embedded citizen developers through hands-on guidance, design reviews, and best practices for safe, compliant, and reliable builds - Lead the implementation of intelligent workflows, partnering with citizen developers to translate operational needs into practical solutions - Transfer ownership of completed builds to embedded citizen developers as solutions move to business-as-usual (BAU), ensuring they are equipped to maintain and enhance them - Foster a community of practice that promotes reusable patterns, shared standards, and continuous upskilling across operations teams - Maintain accurate and up-to-date project documentation, including requirements, designs, decisions, and operational runbooks - Create, refine, and prioritize backlog items, ensuring work is clearly defined and ready for the team - Track progress and provide status updates, capturing risks, issues, and dependencies as they arise - Participate in team meetings and working sessions to keep work aligned and meet deadlines - Contribute to shared repositories, trackers, and knowledge bases - Establish and drive adoption of standards in Power Platform environments - Partner with IT to ensure proper access and permissions for Bank Operations team members Benefits - Equal Opportunity Employer, including disabled/veterans

Related Categories

Related Job Pages

More Engineer Jobs

CLEAResult logo

Energy Engineer I

CLEAResult

We change the way people use energy.™

Engineer4 days ago
Full TimeRemoteTeam 1,001-5,000Since 2003H1B Sponsor

• Support the development and delivery of energy efficiency programs by providing engineering calculations, building energy simulations, measurement and verification, and utility program technical design and assistance • Leads design and development of technical strategies, conducts analysis to inform and recommend energy savings, and develops plans and provides reporting that contributes to the success of client programs • Writes and informs technical documents, publications, and conducts quality review of content • Provides general project oversight, quality control/assurance, and continuously informs customers and project team of updates and necessary adjustments • Supports business development efforts and proactively seeks new project opportunities

Maryland
$65K - $98K / year
KPFF Consulting Engineers logo

Facade Engineering-Structural- 0 to 12 Years Experience

KPFF Consulting Engineers

Providing Civil, Structural, Survey, Specialty, and Protective Design Services

Engineer4 days ago
Full TimeRemoteTeam 1,001-5,000Since 1960H1B No Sponsor

Role Description As a Structural Engineer specializing in façade design, you will contribute both individually and collaboratively throughout the design and construction process across a wide range of challenging curtainwall projects. You will work closely with multidisciplinary teams, including engineers, architects, façade system manufacturers, and general contractors. Remote opportunities for qualified candidates with 3+ years of experience. Qualifications - 0-3 years experience - BS in Civil or Architectural Engineering (Minimum) - FE (EIT) - Strong verbal and written communication skills - Creative, proactive, and detail-oriented individual - 3+ years experience - BS in Civil or Architectural Engineering (Minimum) - PE or SE licensure - Experience in project management - Experience in façade engineering - Experience with aluminum engineering - Experience with glass engineering - Strong verbal and written communication skills - Creative, proactive, and detail-oriented individual Note that candidates with less than 3 years of experience will be required to work in-person in our office in Portland, Oregon. Strong candidates with more than 3 years of experience may be considered for a remote position. Benefits - Medical Plan Options: Choice of Traditional PPO or HDHP with HSA, covering health care needs and prescriptions. - Flexible Spending Accounts (FSA): Tax-advantaged accounts for healthcare and dependent care expenses. - Dental & Vision: Full preventive care, plus coverage for major dental services and vision allowances. - Employee Assistance Program (EAP): Free, confidential support for personal, family, and work challenges. - Life & AD&D Insurance: Company-provided life insurance equal to one year’s salary, plus AD&D. - 401(k) Retirement Plan: KPFF contributes 3% of salary, with no match needed. - Disability Insurance: Short-term and long-term coverage at 60% income, fully covered by KPFF. - Paid Time Off: Generous PTO, two floating holidays, and paid company holidays. - Paid Family Leave: Six weeks at 60% pay, with options to use PTO for full income. Compliant with Paid Leave Oregon policies. - Transportation: 50% subsidized TriMet/CTRAN passes and free bike parking for all employees. - Additional Perks: Located in downtown Portland, we are in close proximity to Midtown Beer Garden’s food carts, the Tom McCall Waterfront Park, and Pioneer Courthouse Square, and are centered on Portland’s Transit Mall. We provide free membership to the on-site gym and its fitness classes, a wide variety of complimentary snacks (including on-tap cold brew and kombucha), access to an employee lounge with ping-pong table and TVs, and more.

United States

Role Description Roughly 70% of the job is managing agents, 30% managing people. On the agent side you run a fleet to ship features, design the workflows they run in, make the architecture calls, and review their output. On the people side you coach and manage a distributed team, and act as a sharp technical partner to the CTO. It's built for an EM or tech lead manager who wants to get more hands-on, not less. If management pulled you away from building, agents put you back in it while the team keeps scaling. Responsibilities - Run a fleet of agents to build, research, and ship in production. - Design the agent workflows the team builds in, and keep improving them. - Own architecture and code quality, including what the agents produce. - Partner with the CTO to reimagine the software stack for the agentic world. - Own delivery: what ships, when, and how good it is. - Coach and grow the engineers on the team. - Keep a distributed team across the Americas and Europe shipping. Qualifications - You already run 10+ agents to build and research, daily. - You've managed engineers as an EM or tech lead manager, and want to get more hands-on. - You're a sharp engineer, not a manager who stopped coding. - You dive into the details and drive the business outcomes. - You coach engineers well and people want to work for you. - You've managed a distributed team across time zones. Nice to Have - Vertical SaaS, logistics, or billing. - Real-time or high-reliability systems: dispatch, telephony, payments. - Built agent workflows into a production product. - TypeScript/Node and Postgres. Our stack. - Early-stage startup experience.

Americas + 1 moreAll locations: Americas | Europe

Forward Deployed Engineer

Tungsten Automation

Founded in 1985 and headquartered in Irvine, California, Tungsten Automation is a global technology company and leader in AI-powered document and workflow automation solutions with

Engineer4 days ago

Role Description Working with the SVP Professional Services, the Forward Deployed Engineer (FDE) embeds directly with strategic enterprise customers to bridge the gap between complex technical solutions and overarching business outcomes. The FDE acts as a highly technical, customer-facing architect who ensures successful implementation, deep product adoption, and proactive churn prevention by maximizing the platform's value within the client's unique technical ecosystem. Key Responsibilities - Act as the technical vanguard for strategic accounts, ensuring rapid time-to-value, seamless integration, and long-term platform stability. - Operate within Specialized Renewal "SWAT" Teams: - Conduct proactive system health checks, complex configuration tune-ups, and architectural optimizations for at-risk accounts or those with upcoming renewals, ensuring the platform runs at peak efficiency. - Enable Executive Sponsorship Programs: - Equip internal executive sponsors with deep technical insights, architecture roadmaps, and telemetry data to facilitate high-level, peer-to-peer alignment and unblock technical escalations. - Drive Value Realization: - Map technical milestones and system outputs directly to the customer's original business success criteria, providing concrete data and technical narratives for Quarterly Business Reviews (QBRs). - Leverage Customer Success Telemetry: - Continuously monitor real-time system performance, API error rates, and usage telemetry to proactively identify, troubleshoot, and resolve technical bottlenecks before they impact the customer experience or escalate into churn risks. - Deliver Continuous Enablement and Training: - Act as the ultimate subject matter expert to the client's engineering and operations teams, providing targeted "train-the-trainer" sessions, custom technical documentation, and best practices to mitigate knowledge loss resulting from client staff turnover. - Collaborate closely with internal Product and Engineering teams, routing customer feedback, edge-case requirements, and integration challenges directly into the product development lifecycle. - Serve as the primary escalation point for complex, high-stakes technical issues that fall outside standard support workflows, ensuring rapid resolution and maintaining customer trust. - Take initiative and ownership across engagements, demonstrating accountability and a strong propensity toward change and process improvement. - Utilize AI-enabled tools (e.g., chatbots, documentation automation, analytics assistants) to improve efficiency, accuracy, and streamline routine tasks while following company AI governance and data privacy standards. Requirements While the job description describes what is anticipated as the requirements of the position, the job requirements are subject to change based upon any changing needs and requirements of the business. Company Description

France
$127K - $145K / year