Ryder Supply Chain Solutions

Role Description The Billing Coordinator V's main responsibility is to manage a billing portfolio of customers. The number of customers can flex at any time, but the analyst will remain aligned to the field finance manager. Job responsibilities may also vary customer to customer, dependent upon contractual requirements. They will need to collaborate with payroll specialists and run specialized audit reports to ensure data integrity before preparing final invoice documents. Customer materials may include: - Customized invoice spreadsheets - KPI's that will allow them to more effectively manage their business - Other value-added internal and external customer reports Essential Functions - Analyzes customers' billing processes to discuss key aspects of financials in order to recommend key aspects of financial improvements, including reducing costs and maximizing profitability. - Researches and resolves billing discrepancies and recommends process improvements. - Generates KPI (Key Performance Indicators) and other statistical data for customers. - Analyzes the various revenue buckets that are billed to customers on a weekly basis, including revenue and commodity code analysis. Confirms all contractual rates and quantities are accurate in the invoicing system. - Conducts research and compiles data in order to prepare customized reports. - Handles ad hoc requests and special projects as necessary. - Conducts weekly audits of route details which directly correlate to the customers' invoice. Additional Responsibilities - Performs other duties as assigned. Qualifications - Bachelor's Degree in related field, Required - 2 years or more experience in lieu of bachelor's degree, Required - Knowledge of Transportation Management preferred; financial and accounting procedures Intermediate, Required - Intermediate to Expert Microsoft Excel and other Microsoft programs Intermediate, Required - Adobe or equivalent electronic data management programs Intermediate, Required Benefits - Comprehensive health and welfare benefits, including medical, prescription, dental, vision, life insurance, and disability insurance options. - Paid time off for vacation, illness, bereavement, family and parental leave. - Tax-advantaged 401(k) retirement savings plan. Company Description Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with a disability.

Role Description The Group Manager Logistics I manages the overall financial, operational and employee aspects of multiple accounts. This individual is responsible for the profitable retention and growth of business within his/her span of control (multiple accounts), while ensuring that financial, employee, safety and customer satisfaction goals are met. Essential Functions - Goal setting, skills assessment, IDPs, career development, performance evaluation, on-going employee feedback, disciplinary actions, warning documentation (performance/disciplinary reviews). - Performance Improvement Plans for CLS. - Identify situations that need to be elevated to the director. - Developing direct and indirect reports. - Relevant HR Skills Training information. - Providing on-going employee feedback. - Conducting quality and effective selection of qualified personnel. - Maintaining corrective staffing levels to avoid unnecessary use of outside labor. - Creating location processes and maintaining SCLM. - Cross-training of CLS and CLC. - Customer satisfaction/problem resolution. - Review of KPI tracking and improvement. - Ensure that all staff is trained in Transportation/Distribution Management. - Improve employee retention. - Reduce number of accidents against previous year. - Ensure that unnecessary overtime is reviewed and reduced. - Collision/Team Safety Reporting follow up with LM. - Supervisor First Report of Injury reporting follow up with LM. - Recommend location process initiation and/or improvement and assign responsibility to CLC/CLS. - Conduct on-going self-audits of location processes and individual accountabilities. - SOX invoice reconciliation to FFM designee (if highest level at account). - SOX revenue recognition preparation FFM designee (if highest level at account). - Invoice to customer. Additional Responsibilities - Performs other duties as assigned. Qualifications - Bachelor's Degree in business, logistics, supply chain or an additional two (2) years of relevant work experience required. - Master's Degree in Related field, Preferred. - 5 years or more in relevant experience in supply chain, logistics, warehouse or industry related field, Required. - 5 years or more in managing, leading and developing direct reports, Preferred. - 5 years or more in managing large multi-level teams, Required. - 3 years or more in demonstrated experience in developing and implementing complete logistics solutions and project management skills, Required. - 3 years or more in prior experience in leading teams in a LEAN work environment, Preferred. - 3 years or more in Profit & Loss responsibility, Preferred. - 1 year or more in managing customer KPIs, Required. - 0 to 1 year in Some sales experience, Preferred. - 0 to 1 year in Some multi-client experience, Preferred. - Knowledge of truck brokerage Advanced, Preferred. - RD/Logistics/Transportation industry Advanced, Preferred. - Ryder Safety Programs Advanced, Preferred. - Ryder Financial Reporting and accounting procedures (Walker) Intermediate, Preferred. - Basic PC skills (Microsoft Office) Intermediate, Required. - RD2000 computer system Advanced, Preferred. - Ryder products & services Advanced, Preferred. - Ryder sales process Advanced, Preferred. - Ryder pricing models Advanced, Preferred. Requirements - No travel required. Benefits - Comprehensive health and welfare benefits, including medical, prescription, dental, vision, life insurance and disability insurance options. - Paid time off for vacation, illness, bereavement, family and parental leave. - Tax-advantaged 401(k) retirement savings plan.

Role Description The Group Manager Logistics II is typically responsible for multiple locations for one large customer or multiple customer accounts with approximately $8M to $11M in operating revenue, taking into consideration business complexity. This position includes the management and improvement of services provided to the customer(s), as well as the development and implementation of customer performance measurements. It may assist with business development initiatives and new location startups. This position is responsible for leading, guiding, training, and directing Logistics Managers (LM), Senior Logistics Managers (SLM), and/or Group Logistics Managers (GLM). This position has profit and loss responsibility for assigned account(s). All work is subject to review by the DCL and Ryder Corporate Process Owners such as Finance, Human Resources, Safety, etc. Errors could result in customer dissatisfaction, loss of inventory, loss of profit, or safety or security incidents. Essential Functions - Identify and/or solve operational issues with the account(s) by implementing continuous improvement and LEAN initiatives. - Manage one or more customer account(s) to meet established metrics and performance expectations. - Manage the customer relationship and identify potential opportunities for business growth. - Ensure financial objectives are met and grow revenue for assigned account(s). - Supervise, develop, and manage performance for assigned employees. - Maintain a positive employee relations environment at assigned account(s). - Hire, train, supervise, and coach/mentor direct reports and management team. - Maintain a proactive safety program within the account(s) consistent with company policy. - Manage the profit and loss statements for assigned account(s) and implement actions as needed. Additional Responsibilities - Performs other duties as assigned. Skills and Abilities - Excellent problem-solving skills; use of formal Root Cause Countermeasure Systems preferred. - Excellent oral and written communication skills with demonstrated leadership capabilities. - Strong organization, analytical, and computer skills. - Ability to create and maintain professional relationships within all levels of the organization. - Ability to create and develop an inclusive and engaged work environment across the enterprise. - Effectively guide profit and loss actions using current data sets. - Ability to work independently and as a member of a team. - Flexibility to operate and self-driven to excel in a fast-paced environment. - Capable of multi-tasking, highly organized, with excellent time management skills. - Detail-oriented with excellent follow-up practices. - Demonstrated knowledge and understanding of warehouse operations/solutions, distribution, transportation, and carrier management at a strategic level (advanced preferred). - Knowledge of Warehouse Management Systems (WMS) (advanced preferred). - Knowledge of OSHA required; DOT and Hazmat knowledge based on the account(s) (advanced required). - Knowledge of Lean principles, systems, and tools (advanced required). Qualifications - Bachelor's degree in business, logistics, supply chain, or an additional two (2) years of relevant work experience required. - Master's degree preferred. - Six (6) years or more relevant experience in supply chain, logistics, warehouse, or industry-related field required. - Five (5) years or more managing, leading, and developing direct reports required. - Five (5) years or more managing large multi-level teams preferred. - Four (4) years or more Profit & Loss responsibility preferred. - Four (4) years or more demonstrated experience developing and implementing complete logistics solutions and project management skills required. - Three (3) years or more prior experience in leading teams in a LEAN work environment preferred. - Two (2) years or more customer interaction required. - Two (2) years or more managing customer KPIs required. - Two (2) years or more experience providing customer and senior-level management presentations preferred. - Some sales experience preferred. - Some multi-client experience preferred. - Demonstrated knowledge and understanding of warehouse operations/solutions, distribution, transportation, and carrier management at a strategic level (advanced preferred). - Knowledge of Warehouse Management Systems (WMS) (advanced preferred). - Knowledge of OSHA required; DOT and Hazmat knowledge based on the account(s) (advanced required). - Knowledge of Lean principles, systems, and tools (advanced required). Benefits - Comprehensive health and welfare benefits, including medical, prescription, dental, vision, life insurance, and disability insurance options. - Paid time off for vacation, illness, bereavement, family and parental leave. - Tax-advantaged 401(k) retirement savings plan.

Role Description We are immediately hiring a Senior Continuous Improvement Logistics Manager (Engineering) in Indianapolis, IN (REMOTE) for our Supply Chain Solutions division. This is a dynamic and high profile position managing 5-6 Engineers across 4-5 customer locations. Experience with automation is a plus. - Pay Type: Exempt / Salary paid Twice Per Month - Annual Salary Pay: $130,000 - $145,000 per year based on experience - Bonus: 20% Annually - Schedule: Shift 1st : Monday – Friday 8:00am – 5:00 pm (flexible) - Travel: 50%-75% (4-5 customer locations) - REMOTE: (EST/ CST time zones preferred) This position supports the Ryder Continuous Improvement culture across the Business Unit/Vertical by actively promoting and facilitating the use of continuous improvement methods to support new and existing operations. The Manager will manage the CI resources across the business to influence and drive change through data driven CI, Engineering, and Automation efforts to deliver higher levels of performance in safety, quality, delivery, cost and growth. - Effectively leverage data analytics, engineering methodologies, and all Ryder lean tools to enable root cause identification and elimination. - This high influence position will interface with employees at all levels and functions across the business. - This individual will work directly with his/her Operational peers in the business units to define and set a strategy for engineering efforts and continuous improvement activities. - This position reports to the CI Director and is closely aligned with a Group Director of Operations. Qualifications - Bachelor's degree required in Engineering, Business, or Supply Chain Management - Bachelor's degree preferred in Industrial Engineering or Supply Chain Management - Master's degree preferred in Engineering, Business, or Supply Chain Management - Ten (10) years or more in the Distribution, Warehousing and/or Manufacturing, Transportation, Supply Chain Logistics industry required - Microsoft Office Suite skills with emphasis on Access, Excel and PowerPoint & Visio expert required - Data visualization (PowerBI, Tableau) and database programming (SQL, DAX, etc.) intermediate preferred - Lean Six Sigma, required - cPMP, ISO/QMS, preferred - American Production Inventory Control Society (APICS) and/or Supply Chain Logistics Certification, preferred Requirements - Effective interpersonal skills - Strong verbal and written communication skills - Ability to create and maintain professional relationships within all levels of the organization - Flexibility to operate and self-driven to excel in a fast-paced environment - Capable of multi-tasking, highly organized, with excellent time management skills - Builds, manages and develops effective teams - Strategic and cross-functional system and change implementation skills - Ability to manage multiple cross-functional and complex CI projects from beginning to sustained results - Expertise in developing and managing: Leader Standard Work, Visual Management Systems and Management Accountability Systems, Plan-Do-Check-Act (PDCA), Value Stream Mapping, Kaizen, 5S/Workplace Organization - Understanding and experience in core engineering and data analysis functions - Knowledge of Warehouse Management operations, data analytics, Industrial Engineering, warehouse types and Lean methods - Knowledge of material handling solutions and automation types - Knowledge of Dedicated Services and Managed Transportation Networks - Knowledge of all available equipment types - Transportation Design Tools and Mapping Software expertise required - Knowledge working with HRM systems and associated HR processes Benefits - Medical, Dental, Vision Benefits start at 30 Days - 401 (K) Savings Plan with a company match - Discounted employee stock purchase options - Quality employee discounts that actually save you money on tools, cars, appliances, travel and more - All major holidays paid and Paid time off within your first year - Up to 12 weeks paid maternity leave

Role Description The Senior Business System Analysts are responsible for facilitating the necessary troubleshooting on assigned applications as well as supporting local hardware and network troubleshooting and/or deployment as reported by either the Technology Account Leads or Operations Team. Assists in the escalation path for the Operations Team regarding resolution of an incident. Essential Functions - Support Business System Analysis resources with testing of solution changes across multiple accounts. - Provide support for overflow of testing requests. - Document issues that are re-occurring in nature to ensure root cause is identified and permanent fix is implemented. - Manage improvements/changes for accounts by creating and tracking Customer Enhancements (CE), Service Requests (SR), and Continuous Customer Improvement (CCI). - Outline requirements and scope of work, track requests to ensure these remain within budget and schedule, assess changes and determine the impact to scope and timeline. - Assist with the management of Service Now incident tickets; opening incident tickets for reported issues, escalating incidents that require resolution by the extended IT teams, and ensure tickets are closed timely. - Manage IT support budgets for assigned accounts by proactively identifying reductions and communicating budget tracking to business partners. Additional Responsibilities - Provide support for the implementation of Customer Enhancements (CE), Service Requests (SR), or Continuous Customer Improvement (CCI): Testing Support (SIT and/or UAT), end user training, and/or assisting with the documentation of Standard Work for the IT portion. - Attend meetings with internal and/or external customers as needed to provide the necessary support to the Technology Account Leads and Operations where applicable. - Perform other duties as assigned. Qualifications - H.S. diploma/GED required - Associate's degree preferred in Information Technology or Supply Chain - Bachelor's degree preferred in Information Technology or Supply Chain - Three (3) years or more Supply Chain, Logistics, Warehouse, or Transportation industry experience required - Two (2) years or more Warehouse Management System (WMS) or Transportation Management System (TMS) knowledge, support, and/or deployment required - One (1) year or more Hardware and/or network knowledge and/or support required - Two (2) years or more System integration design and/or troubleshooting preferred - Experience with Manhattan SCALE WMS or Blue Yonder/JDA TMS intermediate required - Ability to troubleshoot basic WMS configuration such as Allocation, Putaway, and Replenishment rules intermediate preferred - SQL knowledge to write and execute a query as well as export and validate the returned results for accuracy beginner preferred - Report development and ZPL label generation beginner preferred Requirements - Travel: 10-20% - DOT Regulated: None - Job Category: Systems Administration Benefits - Comprehensive health and welfare benefits, including medical, prescription, dental, vision, life insurance, and disability insurance options. - Paid time off for vacation, illness, bereavement, family and parental leave. - Tax-advantaged 401(k) retirement savings plan.

Role Description The Union Benefits Compliance Intern will support the HR, Payroll, and Labor Relations teams by helping research and document benefit requirements across multiple unions and trust funds. This role is ideal for a student interested in human resources, labor relations, business administration, or compliance. The intern will gain hands-on experience analyzing Collective Bargaining Agreements (CBAs), Summary Plan Descriptions (SPDs), and trust agreements while helping build a comprehensive database used across the organization. Essential Functions - Research and collect medical and pension benefit information from union CBAs, SPDs, and Trust agreements. - Summarize eligibility rules, contribution requirements, and administrative processes for each union and trust. - Identify and document discrepancies between CBA language and trust-fund requirements. - Maintain accurate records, spreadsheets, and reference materials to support HR, Payroll, and Labor Relations teams. Additional Responsibilities - Performs other duties as assigned. Skills and Abilities - Strong analytical and research skills — able to read, interpret, and summarize written documents such as CBAs, SPDs, and trust agreements. - High attention to detail — ensures accuracy when comparing benefit rules, documenting discrepancies, and maintaining data. - Organizational skills — able to manage multiple documents, track requirements across unions, and maintain structured records and spreadsheets. - Proficiency with Microsoft Excel and basic data tools — comfortable organizing information, creating summaries, and working with tables. - Clear written and verbal communication — able to summarize findings, prepare documentation, and collaborate with HR, Payroll, and Labor Relations teams. - Ability to work independently — comfortable handling research tasks with minimal supervision while meeting deadlines. - Problem-solving mindset — able to identify inconsistencies, flag issues, and think critically about compliance requirements. - Professionalism and confidentiality — able to handle sensitive employee and union information responsibly. Qualifications - Currently pursuing a degree in Human Resources, Business Administration, Labor Relations, Public Policy, or a related field. - Strong attention to detail and ability to interpret written documents. - Interest in compliance, labor relations, or benefits administration. - Proficient in Microsoft Excel and comfortable working with data. - Strong communication and organizational skills. - Ability to work independently and manage multiple tasks. Requirements - This will be a temporary project expected to last approximately two months and can be performed fully remotely. Compensation Information - Pay Type: Hourly - Minimum Pay Range: $18.00 - Maximum Pay Range: $18.00 Benefits - For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options. - Paid time off for vacation, illness, bereavement, family and parental leave. - A tax-advantaged 401(k) retirement savings plan.

Role Description We are hiring a Program Manager - Logistics Startups supporting startup operations for our Supply Chain Solutions division. Apply here today to speak with a Recruiter about the position and perks of joining our Ryder Ever Better Team. - Pay Type: Exempt / Salary paid Twice Per Month - Annual Salary Pay: $75,000 to $85,000 - Annual Bonus: up to 10% of base salary - Shift & Schedule: Flexibility needed to support any shift/schedule - Travel: 80-90% - Project Management experience and certification preferred - Startup warehouse operations leadership, knowledge, and experience in large DC's is preferred to support startup operations Qualifications - Bachelor's degree required in Business, Engineering, Supply Chain or minimum of 8 years relevant work experience - Five (5) years or more related experience in Project Management required - Project Management Professional (PMP) Certification - Certified Six Sigma Green Belt - Travel: 80-90% Requirements - Supports business start-ups for medium to large sized programs - Manages assigned projects using program management methodologies and techniques in accordance with established standards - Interacts with customers and internal functional support teams to ensure results are achieved - Develops implementation strategy to meet customer expectations - Develops and manages plans to include scope, time, cost, quality, resources, communications and risks - Coordinates the identification of certification to begin live operations criteria - Monitors post implementation customer expectations and standards - Interacts with multiple levels including Sr. Management within Ryder and client organizations - Contributes to the completion of organizational projects and goals - Works on problems of diverse scope where analysis of situation or data requires evaluation of identifiable factors Benefits - Medical, Dental, Vision Benefits start at 30 Days - 401 (K) Savings Plan with a company match - Discounted employee stock purchase options - Quality employee discounts that actually save you money on tools, cars, appliances, travel and more - All major holidays paid and Paid time off within your first year - Up to 12 weeks paid maternity leave

Role Description We are hiring a Senior Program Manager - Logistics Startups supporting startup operations for our Supply Chain Solutions division. Apply here today to speak with a Recruiter about the position and perks of joining our Ryder Ever Better Team. - Pay Type: Exempt / Salary paid Twice Per Month - Annual Salary Pay: $85,000 to $95,000 - Annual Bonus: up to 10% of base salary - Shift & Schedule: Flexibility needed to support any shift/schedule - Travel: 80-90% - Project Management experience and certification required - Startup warehouse operations leadership, knowledge, and experience in large DC's is preferred to support startup operations Qualifications - Bachelor's degree in Business, Engineering, Supply Chain or related field. - Eight (8) years or more relevant work experience. - Five (5) years or more related experience in Project Management. - Five (5) years or more experience in a Supervisor or Managerial role. Requirements - Project management skills. - Rapidly learns and applies new information/concepts in Project Management. - Drives for results. - Builds and manages effective teams. - Ability to build strong customer relationships. - Effective leadership skills. - Manages Diversity & Inclusion. - Innovation Management. - Has decision quality and managerial courage. - Demonstrates problem-solving skills. - Develops and delivers effective presentations. - Strong verbal and written communication skills. - Ability to create and maintain professional relationships within all levels of the organization. - Highly thorough and dependable. - Integrity, trust, and perseverance. - Ability to work independently and as a member of a team. - Flexibility to operate and self-driven to excel in a fast-paced environment. - Capable of multi-tasking, highly organized, with excellent time management skills. - Detail-oriented with excellent follow-up practices. Benefits - Medical, Dental, Vision Benefits start at 30 Days. - 401 (K) Savings Plan with a company match. - Discounted employee stock purchase options. - Quality employee discounts that actually save you money on tools, cars, appliances, travel and more. - All major holidays paid and Paid time off within your first year. - Up to 12 weeks paid maternity leave. Company Description When Fortune 500 businesses and new startups need supply chain solutions, they look to our industry-leading logistics experts. At Ryder, there is more to being a supply chain professional than working on some of the nation’s biggest brands. We make sure you are also getting the diverse experience, advancement opportunities, all from an industry-leading Fortune 500 company.

Role Description We are immediately hiring a Network Carrier Coordinator, in New Albany, OH, to support our Final Mile Operations. You'll play a key role in supporting our Final Mile operations. You'll be responsible for: - Support contracted carriers - Ensuring on-time delivery - Provide high-quality customer service - Coordinating with customers and service providers to meet KPI's This position will also provide administrative support to the Compliance Team. Experience with DOT preferred. The Network Carrier Coordinator will manage 4th party relationships with Network Carriers to ensure SOP compliance, delivery performance, properly timed billing, and overall customer satisfaction. Essential Functions - Print delivery tickets for inbound trucks and fax them to Network Carriers - Research and update orders on Restoration Hardware’s “Ready to be Scheduled” (RTBS) report; work with Network Carriers to get orders scheduled - Process Return Authorizations (RAs), RA Clarifications, Pending RAs, Not in iDirect RAs, etc. for all locations - Manage the Open RA report (monthly) - Research orders on the “Over 50” report (orders that have a delivery date 50 days old) either by obtaining a POD from the Network Carrier or conducting a follow-up survey with the customer to confirm delivery; update system so we can invoice the client - Respond to pending invoice questions from the Network Carrier Invoicing Team - Validate and update complete dates in iDirect for orders that have a scheduled date - Assist Operations Supervisor with building return trucks - Serve as backup for Operations Supervisor’s phone and email Additional Responsibilities - Performs other duties as assigned. Qualifications - Bachelor's degree preferred - One (1) year or more years related experience required Requirements - Operations background (Logistics and/or Transportation) - Meets corporate competency model requirements - Organization skills - Ability to understand and follow work procedures - Communication skills (verbal and written) - Ability to build professional relationships - Practical Learning skills Benefits - Medical, Dental, Vision Benefits start at 30 Days - 401 (K) Savings Plan with a company match - Discounted employee stock purchase options - Quality employee discounts that actually save you money on tools, cars, appliances, travel and more - All major holidays paid and Paid time off within your first year - Up to 12 weeks paid maternity leave

Role Description Includes sourcing, screening, interviewing, offer (negotiation & acceptance) completion of contractor hiring administrative processes, and on-boarding of new contractors. - Responsible for administrating defined external/internal recruitment processes to ensure accounts are fully recruited. - Developing/managing relationships with: - Dedicated Senior Operations Team - Hiring Managers - Human Resources - Recruitment team-mates - Responsible for recruitment updates and keeping the management team informed of market conditions affecting contractor recruitment. - Performance will be measured on: - KPI measures - Execution of recruitment strategies including: - Advertising methods - Job fairs - Remote recruitment techniques - Maintenance of recruitment materials - Keeping the management team informed of recruitment progress and issues affecting recruiting. - Meet Customer Satisfaction objectives with full recruitment of all assigned accounts. - Performs other duties as assigned. Qualifications - H.S. Diploma/GED, Required - 2 years or more in experience Full life-cycle recruiting experience, Required - Proficient in Microsoft Office products (Access, Excel, Word, Power Point, and Outlook) Intermediate, Required Requirements - Strong verbal and written communication skills, Required - Ability to manage multiple assignments and tasks, set priorities, and adapt to changing conditions and work assignments, Required - Demonstrates customer service skills, Required Benefits - Comprehensive health and welfare benefits, including: - Medical - Prescription - Dental - Vision - Life insurance - Disability insurance options - Paid time off for: - Vacation - Illness - Bereavement - Family and parental leave - Tax-advantaged 401(k) retirement savings plan.