Rise

Role Description As Director of Managed Payroll and Compliance, you'll own our fully managed payroll service and all client compliance across the Rise platform. You'll lead the team that processes and safeguards client payrolls, and you'll set the standard for how Rise interprets and applies payroll and regulatory requirements everywhere they touch a client. You'll partner closely with our Client Experience leadership so that managed payroll, support, and onboarding feel like one seamless service to the customer. This is a builder's seat on the leadership team, reporting to the CEO. You'll shape how a growing service scales, decide where process ends and judgment begins, and make Rise the partner clients turn to when payroll gets complicated. The day-to-day - Lead the fully managed payroll team, owning service quality, accuracy, and timeliness for every client payroll Rise runs on their behalf. - Own client compliance across all Rise offerings, setting the policies and controls that keep clients onside with payroll and regulatory requirements. - Build the processes, controls, and quality checks that let managed payroll scale without losing accuracy as the client base grows. - Partner with Client Experience leadership to connect managed payroll, onboarding, and support into one coherent client journey. - Coach and grow the managed payroll and compliance teams, hiring for the roles the service needs next and developing the people already in them. - Serve as the senior escalation point for complex payroll and compliance questions, guiding clients through the situations that don't have a textbook answer. - Work with Product and Engineering to turn what your team learns on the front line into a stronger platform. Qualifications - 8+ years in payroll, with several years running full-cycle Canadian payroll at scale. - Experience leading and growing a team, with a track record of developing people and lifting service quality. - Deep knowledge of Canadian payroll legislation and compliance across provinces, and confidence interpreting requirements that don't have an obvious answer. - A payroll designation such as PLP, PCP, or equivalent. - Strong operational instincts: you build repeatable processes and quality controls, and you know which steps need a human's judgment. - Clear communicator who can explain a complex compliance position to a client, an executive, or a new team member and be understood by all three. - Comfortable partnering across functions, including Client Experience, Product, and Engineering, to improve the service end-to-end. - A degree in a relevant field, or equivalent experience. - Bonus: Bilingual proficiency in French and English. - Bonus: Experience standing up or scaling a managed or outsourced payroll service. Benefits - The base salary for this position is $80,000-100,000, depending on experience, plus a bonus and stock options. - We offer a remote work environment. On occasion, we may meet as a team or one-on-one in person. - We offer 3 weeks of paid vacation, flexible personal wellness days, as well as one day off for your birthday and your work anniversary. - We support your growth with a personal $1,000 learning and development budget to take courses, attend conferences, webinars, you name it! - We offer no-wait benefits, meaning that starting your first day, you have access to our comprehensive benefits package which includes dental, eye care, and $2,000 in counselling coverage, among many other great health benefits.

Role Description Thousands of Canadian businesses rely on Rise every month to pay and manage their people. When something is time-sensitive and needs to be right the first time — a payroll that won't post, a remittance question, a compliance deadline — they come to our Client Support team. Support is a fast-paced, heavy context-switching environment. We're looking for a hands-on Team Lead, Client Support, who leads from inside the queue. This means: - Coaching in the thread - Owning the hardest escalations - Keeping response times sharp while the work stays accurate You'll report to the Director, Client Experience and own the day-to-day rhythm of a small team of support specialists. The day-to-day includes: - Working tickets alongside your team every day - Being the first point of escalation for your team - Owning the hardest, most sensitive cases end-to-end - Triage and prioritize by urgency - Managing, coaching, and developing a team of support specialists - Owning performance management for your team - Having input into hiring and onboarding new team members - Using AI tools to accelerate resolution - Tracking key metrics and reporting on your team's performance weekly - Partnering with Product and Engineering to eliminate recurring issues Qualifications - 3+ years in customer or client support - Experience leading, mentoring, or coaching others - A PCP (Payroll Compliance Professional) certification is required, or a willingness to become PCP-certified - Experience in payroll, HR tech, fintech, or similar regulated SaaS - Thrive in a reactive, high-volume environment - Strong triage instincts - Player-coach mentality - Comfortable with performance management - Comfortable adopting AI tools to speed up resolution - Bonus: Bilingual proficiency in French and English Benefits - Base salary of $60,000 - $75,000, depending on experience, plus stock options - Remote work environment with occasional in-person meetings - 3 weeks of paid vacation, flexible personal wellness days, and one day off for your birthday and work anniversary - $1,000 learning and development budget for courses, conferences, webinars, etc. - No-wait benefits starting your first day, including dental, eye care, and $2,000 in counselling coverage

Role Description Do you love working with technology and helping customers succeed? Are you passionate about delivering an exceptional onboarding experience that sets clients up for long-term success? As a Senior Client Onboarding Specialist, you will be instrumental in guiding new clients through a seamless and successful transition as they integrate our platform into their operations. You will lead the onboarding journey, customizing implementation plans to fit each client’s unique needs, ensuring they get the most value from our solution. Your ability to build strong relationships and provide proactive guidance will be critical as you serve as the primary point of contact, overseeing the setup, configuration, and training process. You’ll collaborate cross-functionally with Sales, Product, Engineering, and Support teams to address client-specific challenges and ensure a smooth experience. This role is ideal for someone who thrives in a fast-paced environment, has strong technical aptitude, and enjoys working with clients to drive successful software adoption. If you have experience in HR, payroll, or timekeeping solutions—and are bilingual in English and French—you’ll bring even more value to this key position. Qualifications - 3+ years of experience in Client Onboarding, Implementation, Technical Support, Customer Success, or a related role within a SaaS environment. - Strong interpersonal skills, with the ability to build relationships and foster trust with clients. - Technical aptitude and problem-solving skills, with experience configuring SaaS platforms and troubleshooting basic setup issues. - Strong proficiency in Excel. Can build pivot tables, XLOOKUPS, etc. - Experience using CRM or onboarding tools such as Salesforce, Zoho, Asana, and/or Zendesk. - Familiarity with change management principles and training methodologies to drive software adoption. - Ability to create and improve documentation, knowledge base articles, and training resources to streamline the onboarding experience. - Excellent verbal and written communication skills, with the ability to conduct engaging training sessions and presentations. - Strong project management skills, with the ability to juggle multiple onboarding projects and meet deadlines. Requirements - Lead clients through the onboarding and implementation process, ensuring a seamless setup and impactful training experience. - Act as the main point of contact, proactively addressing client questions, concerns, and technical requirements. - Configure and tailor the platform to align with each client’s unique business processes and compliance needs. - Collaborate with cross-functional teams—including Sales, Product, and Engineering—to resolve client-specific challenges and enhance their experience. - Provide hands-on training and guidance to ensure smooth adoption, leveraging change management best practices. - Develop and refine onboarding materials, including help guides, playbooks, and knowledge base documentation, to enhance the client experience. - Identify opportunities to optimize the onboarding process by gathering client feedback and working with internal teams to implement improvements. - Troubleshoot technical setup issues, working closely with Engineering and Support teams to resolve implementation roadblocks. Benefits - Opportunity to work with a dynamic and growing team in the SaaS space. - Direct impact on customer success and product adoption. - Cross-functional collaboration with Sales, Product, and Engineering teams. - A culture that values innovation, customer-centricity, and continuous learning. - The base salary for this position is $60-70k, depending on experience, plus variable pay based on performance, and stock options. - We offer a remote work environment. On occasion, we may meet as a team or one-on-one in person. - We offer 3 weeks of paid vacation, flexible personal wellness days, as well as one day off for your birthday and your work anniversary. - We support your growth with a personal $1,000 learning and development budget to take courses, attend conferences, webinars, you name it! - We offer no-wait benefits, including dental, eye care, and $2,000 in counselling coverage, among many other great health benefits.

Title: Web Developer/ Marketing Location: OREM, UT · Computer/Software Job Description: Web Developer & Marketing Posted by Rise Talent Advisors on behalf of a confidential client Location: Wasatch Front, UT (Remote) Schedule: Full-time Compensation: Based on experience About the Role Our client, a real estate investment firm, is hiring one well-rounded person to own its website and help drive its marketing. This is a hands-on role for a builder who can write code in the morning, draft a market update in the afternoon, and keep the whole digital operation organized along the way. You will be the go-to person for everything the firm puts in front of investors and prospects online. If you like variety, work without a lot of hand-holding, and take pride in a site that loads fast and looks sharp, this is a strong fit. Real estate or finance experience is a plus but not required. What You'll Do - Build, maintain, and improve the company website, including page updates, landing pages, performance, and fixes. - Create and organize content such as blog posts, property and investment pages, market updates, and email newsletters. - Run day-to-day marketing across email, social media, and basic paid campaigns. - Keep digital assets, files, and the content calendar organized and easy to find. - Handle light design work for web, email, and social using tools like Canva or Adobe. - Track website and campaign analytics and report on what is working. - Provide general marketing and project support to the leadership team. What You Bring - 2+ years building and maintaining websites, comfortable with HTML, CSS, and a CMS such as WordPress. - Working knowledge of basic JavaScript and the ability to troubleshoot site issues. - Hands-on experience with marketing tools such as an email platform, social scheduling, basic SEO, and Google Analytics. - Strong writing skills and an eye for clean, professional design. - Highly organized and self-directed, able to manage several projects at once. Preferred (Not Required) - Experience in real estate, finance, or another investor-facing industry. - Familiarity with a CRM and email automation. - Experience running paid ads on Google or Meta. How to Apply Submit your resume along with links to websites or marketing work you have built or managed. Applications are reviewed by Rise Talent Advisors, and qualified candidates will be introduced to the hiring company. We look forward to seeing your work. Rise Talent Advisors | risehiring.com

Title: Mid to Senior Recruiter Location: United States, Utah Job Description: Quick Read - Remote, work from home — must be based in South Africa - Part-time to start (25–30 hrs/week), with a path to full-time - Pay in USD, equivalent to roughly R45,000–R55,000 per month at full hours (rate depends on experience) - Working hours flex around US Mountain Time — typically your normal workday with 2–3 hours of overlap for live screening calls - Direct working relationship with the founder. No layers, no bureaucracy. About Rise Rise Talent Advisors is a US-based staffing firm headquartered in Utah. We place candidates into IT, software, fintech, accounting, construction, and data centre roles across the United States. We're small on purpose. Founder-led, lean, and built around one principle: every candidate we send to a client has been vetted by a senior recruiter not pushed through a junior pipeline to hit quota. We compete on quality and trust, not volume. We are growing. The owner currently runs every search personally. We are now bringing on a senior recruiter to help carry the load. That is this role. Duties & Responsibilities What You'll Do This is a real recruiting role. Not list-pulling, not coordination. - Source candidates across LinkedIn, Sales Navigator, Apollo, and our internal database for active US-based roles - Phone-screen candidates, typically 15–25 minute first conversations to assess fit, motivation, and credentials - Write clear, useful screening summaries (a recruiter's read, not a transcript) - Manage candidate communication through to submittal: scheduling, follow-ups, status updates - Push qualified candidates to the founder for final vetting before they go to clients - Work in our ATS (Manatal) and CRM (Notion) to keep records clean Client calls remain with the founder for the first 60 days while you build context. As you prove the work, scope expands. Desired Experience & Qualification Who We're Looking For - 2 to 5+ years recruiting experience. Tech, contract staffing, or agency-side preferred. Corporate TA experience is fine if you've sourced and screened, not just coordinated. - Native or near-native English. You will be on the phone with US candidates who need to feel like they are speaking with a peer. - Confident on calls. You can carry a real conversation with a senior software engineer, project manager, controller, or director-level candidate. You ask good questions, listen, and push back when something is off. - Sound judgment. You can tell the difference between a strong candidate and a polished one. You flag concerns early instead of pushing weak candidates through. - Self-directed. You run your day without being micromanaged. You ask when you are stuck. You say "not yet" when a candidate is not right. - Stable home internet — fibre or strong LTE, with backup power (load-shedding contingency in place) What Doesn't Work Here - If you have only done CV-formatting or candidate database work, this is not the right fit. We need a recruiter, not a coordinator. - If you need a lot of structure to be productive, this will not suit you. We are small and moving fast. - If you are looking for passive, async-only work, please keep looking. This role has live calls. The Process

Title: Sales Development Representative Location: Canada, Remote Full Time Department: Sales Job Description: Rise to the challenge Rise is Canada's complete people management solution that gives employers everything they need to build loyal and productive teams—all in one place. We collaborate and co-create to build solutions that completely change how companies of all shapes and sizes manage their payroll, scheduling, time tracking, group benefits, recruitment, onboarding, and more. At Rise, we're changing how work happens and how people work. We'd love for you to join us and experience the most positive, challenging, and transformative part of your career. About the role Thousands of Canadian companies trust Rise to pay, manage, and grow their people. Our pipeline is how we keep reaching the ones who haven't heard of us yet. That's where you come in. As an SDR, you're the first voice a future Rise customer hears. Your week is a mix of researching target accounts, running outbound across phone, email, and LinkedIn, and handing AEs qualified meetings that turn into pipeline. It's a role for people who are curious, consistent, and able to shake off a tough call and pick up the phone again. At Rise, we love investing in our people and promoting from within. We typically promote our top SDRs into AE seats within their first 18 months. If becoming an AE is the goal, this role is designed to get you there. The day-to-day - Prospect into target accounts with cold calls, emails, and LinkedIn messages. Tailor the message to the buyer instead of sending the same template to everyone. - Partner with Account Executives to research accounts, plan outreach, and keep handoffs clean so prospects get a smooth experience from first touch through demo. - Work with Marketing to turn campaigns, events, and content into real conversations, and feed what you're hearing on the phones back to them. - Log every call, email, and touchpoint in HubSpot so the pipeline data stays clean and reporting matches reality. - Hit (or beat) your monthly targets for meetings booked, SQLs, and pipeline contribution. - Track your own activity metrics (calls, emails, touches) and use them to figure out what's working and what isn't. About you - 1+ years in a sales, customer-facing, or SDR role, or equivalent experience. - A strong communicator. You can hold a real conversation on the phone and write emails that don't read like templates. - Resilient. You can take a no, learn from it, and dial the next number without it ruining your afternoon. - Coachable and goal-oriented. You want feedback, you track your numbers, and you actually care about getting better. - Organized enough to run a daily outbound cadence and keep your HubSpot notes current without anyone reminding you. - Comfortable working remotely and managing your own time. - Bonus: Familiarity with HubSpot. - Bonus: Background in HR tech, payroll, benefits, or SaaS sales. - Bonus: French and English bilingual proficiency. What Rise offers - Rise is all about creating a positive company culture, both for our clients and our employees. We believe that happiness isn't the cause of employee engagement; it's the result. - The base salary for this position is $50,000-65,000, depending on experience, plus commission ($62,500-81,250 OTE), and stock options. - We offer a remote work environment. On occasion, we may meet as a team or one-on-one in person. - Rise believes that time off is just as important as time spent. We offer 3 weeks of paid vacation, flexible personal wellness days, as well as one day off for your birthday and your work anniversary. - We support your growth with a personal $1,000 learning and development budget to take courses, attend conferences, webinars, you name it! - We offer no-wait benefits. This means that starting your first day, you have access to our comprehensive benefits package which includes dental, eye care, and $2,000 in counselling coverage, among many other great health benefits.

Title: Occupational Communications Specialist Level 1 or Level 2 (American Sign Language) Location: Saint Paul, MN Job Description: At Rise, we believe that everyone deserves opportunities to live a life filled with purpose and pride. In our employment, housing, and life-enrichment services, we support people to set and achieve their personal goals. As a nonprofit, every Rise team member is driven by our mission. That shared commitment is the foundation of a workplace that embraces a culture of learning and growth by offering extensive training, competitive salaries, and a fun work environment. We are an inspiring leader in disability services that wants to make a real difference in people’s lives! Position Summary This position is for the Minnesota Employment Center for People who are Deaf, DeafBlind or Hard of Hearing, a program of Rise, Inc. The Occupational Communication Specialist provides pre-placement, job placement, training and long-term employment support to Minnesotans with hearing loss who may also experience other barriers to employment. This position requires reliable transportation and the ability to travel in the community for up to 75% of the time with a hybrid work option. This position may also be filled at the Occupational Communication Specialist Level 1 or Level Il, depending on qualifications, experience, and program needs. Responsibilities - Support persons served to obtain and maintain fulfilling and rewarding competitive jobs. - Provide individualized job placement services through regular meetings with person served to work on job seeking skills, preparing resumes and cover letters and interviewing. - Actively cultivate competitive job opportunities with businesses and employers in the community as appropriate. - Equip and empower individuals to be successful in their new job opportunity through ongoing support and relationship with employers - Adapt communication style to effectively match that of the person served. - Train individuals to meet employer expectations including appropriate behaviors and production standards. - Help persons served manage their symptoms well at work site. - Advocate on behalf of individual with employer regarding job accommodations. - Responsible for maintaining a caseload of 12-14 people while tracking and documenting a variety of data about services provided as well as billing through electronic case management systems. - Utilize person centered thinking and motivational interviewing to best engage with person served. - Approach services with a trauma-informed lens. Requirements - Ability to communicate in American Sign Language at an advanced level (SLPI score of Advanced Plus - or ability to work towards this goal). - Applicants must comply with and pass Department of Human Services background check (Rule 11). - Applicants must have a valid driver license. - Must be able to pass a Motor Vehicle Record (MVR) background check. - Ability to travel to meet persons served and other business needs on a daily basis with use of a personal vehicle; mileage reimbursed. - Ability to provide virtual support as needed (high-speed internet connection available). Preferred qualifications - Knowledge of job training practices for people who are Deaf, DeafBlind or Hard of Hearing. - Familiarity in supporting individuals with additional barriers to employment. - Degree in human services, vocational or social services. - Knowledge of variety of supported employment systems and community-based training program models. Benefits - Wage: Dependent on qualifications (Occupational Communications Specialist 1: $22.81 - $24.41 / Occupational Communications Specialist 2: $24.37 - $26.07) - Mostly daytime work hours with some nights and weekend work (No major holidays) - Medical insurance - single employee coverage less than $90/month - Dental insurance less than $17/month - Vision insurance - 401(k) with a 100% vested employer match - Rise sponsored Basic Life & AD &D insurance - Voluntary Life, Short Term, and Long-Term Disability Insurance - Flexible Spending Account (FSA) - Tuition reimbursement and Rise sponsored trainings (i.e., CPR, First Aide, and more) to help you be successful in your role - Employee Assistance Program - Paid Time Off (PTO) starts at 16 days during your first year, plus 2 floating holidays and 48 hours of ESST time per year - Employee resource groups (i.e., DEI, LGBTQ+, recognition and more). - A fun team environment that supports your professional development and opportunities for career advancement. - Rise is a PSLF-eligible employer. Your qualified student loan balance may be forgiven after 120 covered payments. Are you looking to work with a diverse team of professionals? Do you want to work in a fun environment while supporting others to live a life of possibilities? Then join Rise, Inc.! Rise values being a person-centered organization. This impacts how we carry out services for the people we support and our organizational culture. We encourage people's unique individual differences and celebrate the ways our team members contribute to our community. We believe in a workplace informed by differing viewpoints and perspectives created from a diverse team and welcome people of all races, genders, ages, nationalities, religions, sexual orientations, and backgrounds to apply. Our goal is that those we serve, and our team members always feel valued and respected. Salary Description $22.81 - $24.41 per hour

Assist with preparing and posting journal entries, including accruals, prepaids, and allocations.

Role Description As a Data Engineer, you will help us build our information system, which is used by our staff globally. The RISE mission is to accelerate the internet for the Philippines—we do this by focusing on the overall customer experience, providing excellent internet services and creating a positive impact on our partners and industry. - Analyze and develop solutions to information needs in our business - Design, develop, deploy, and test new information and data processing applications in accordance to our quality standards - Perform preventive maintenance, identify and execute improvements, and refactor existing code base, including our legacy applications - Monitor, respond, and resolve incidents in production - Develop and maintain the infrastructure that hosts our applications in production - Support our internal staff and stakeholders’ inquiries and issues with the applications in use - Investigate and create proofs of concepts, such as in using external services, APIs, programming libraries, and data source systems - Contribute in the development of user guides and knowledge base of applications in use Qualifications - Bachelor’s degree in Information Technology or Computer Science - 3+ years of experience in software engineering, using any of the following programming languages: Ruby, Javascript, Python, and PHP - Proficiency in developing scripts and applications for data ETL and reporting purposes - Proficiency in standard software engineering practices (i.e. source code management, continuous integration, automated tests, pair programming) - 2+ years experience in end-to-end IT management - Proficiency and hands-on experience with implementing, configuring, and testing IT solutions - Experience in using cloud services and APIs, preferably with Amazon Web Services (AWS) - Administration and shell usage of Linux-based systems (CentOS, Ubuntu) - Highly customer-focused and able to provide a positive experience in conflict resolution - Excellent communication skills and able to effectively convey messages or know-how to non-technical customers - Highly dependable and responsive especially in urgent or time-sensitive situations - Able to maintain high level of integrity and confidentiality Benefits - An environment of a sports team that is there to coach each other while being performant. - A data and software culture that strives to build high quality IT systems. - An organization of autonomous teams, exploring and trying out solutions in a safe environment. - A place for you to learn, practice, develop yourself, and contribute to something meaningful. - A front seat at a fast growing, global company with a lot of opportunities in software, IT, and technology with exposure in telecommunications and web. - Flexibility and a wide array of health and well-being incentives to keep you balanced. - An opportunity to work with some of the best and smartest people around.