Rentokil Initial

• Government & Tax Compliance: Calculate and submit payment requests for federal/provincial tax remittances and provincial workers' compensation premiums to APNA, ensuring zero penalties on late filings. • Vendor & PO Management: Allocate and process payment requests for PO-exempt vendors and provide expert support to Branch Managers and Admin staff using our PO portal and vendor onboarding systems. • Banking & Payments: Manage daily mobile/scanner check deposits (approx. 250 checks daily) and process monthly recurring customer credit card payments via the Chase portal. • Internal Coordination: Work closely with the US AP department daily to resolve payment inquiries, submit employee garnishments, and handle customer payment re-allocations in Microsoft Dynamics NAV across various Lines of Business (LOBs). • Team Support: Serve as a trusted advisor to Branch Managers and administrative colleagues across Canada for AP-related questions and troubleshooting.

Role Description Are you a detail-driven finance professional looking to make a direct impact on a rapidly expanding business? We are looking for an Accounts Payable/Receivable Coordinator to keep our financial engine running smoothly. In this high-visibility role, you’ll be the bridge between our Canadian branch network and our North American Accounts Payable team (APNA). You will manage critical payment workflows, handle daily financial operations, and ensure our compliance and vendor relationships remain rock-solid. If you love clear processes, sharp numbers, and being the go-to resource for a nationwide team, this is the role for you! What You’ll Be Doing - Government & Tax Compliance: Calculate and submit payment requests for federal/provincial tax remittances and provincial workers' compensation premiums to APNA, ensuring zero penalties on late filings. - Vendor & PO Management: Allocate and process payment requests for PO-exempt vendors and provide expert support to Branch Managers and Admin staff using our PO portal and vendor onboarding systems. - Banking & Payments: Manage daily mobile/scanner check deposits (approx. 250 checks daily) and process monthly recurring customer credit card payments via the Chase portal. - Internal Coordination: Work closely with the US AP department daily to resolve payment inquiries, submit employee garnishments, and handle customer payment re-allocations in Microsoft Dynamics NAV across various Lines of Business (LOBs). - Team Support: Serve as a trusted advisor to Branch Managers and administrative colleagues across Canada for AP-related questions and troubleshooting. Qualifications - 2+ years of Admin experience in a fast-paced professional environment - Bilingual French/English is a requirement - Demonstrated proficiency with Microsoft Word, Excel and PowerPoint - Have knowledge of Google Suite (e.g., Google Docs, Drives, Gmail, Calendars) - Able to learn and use multiple computer systems - Knowledge of Vendor Portals is an asset - Excellent proof-reading abilities - Strong analytical skills and attention to detail - Able to multitask in a fast-paced environment - Prioritize work without direct supervision - Strong communication (verbal and written) - Able to exercise tact and diplomacy when dealing with others - Strong work ethic, punctual and maintain a professional demeanor Benefits - Company events - Dental care - Employee assistance program - Extended health care - Life insurance - Paid time off - RRSP match up to 3.5% - Vision care

• Develop and implement data analyses, data collection systems, and other strategies that optimize statistical efficiency and quality. • Acquire and consolidate data from multiple software platforms, including legacy systems, to provide comprehensive analysis. • Conduct cross-functional data analysis, exploring correlations between diverse data sets such as productivity, customer feedback, and safety metrics to drive business insights and strategic decision-making. • Identify, analyze, and interpret trends or patterns in complex data sets from diverse sources. • Assist in the planning and eventual consolidation of multiple systems into a unified platform. • Report on findings and suggest improvements to ensure efficient territory cost management and customer satisfaction. • Any other duties relevant to data and business analysis as may be assigned from time to time.

Role Description Rentokil-Terminix is currently seeking an experienced Business Operations Analyst in Ontario. As a Business Operations Analyst, you will play a crucial role in enhancing operational efficiency and client satisfaction across both residential and commercial services. You will use analytical tools to optimize business operations, analyze data from multiple software platforms, and ensure efficient resource allocation. Your duties will include: - Develop and implement data analyses, data collection systems, and other strategies that optimize statistical efficiency and quality. - Acquire and consolidate data from multiple software platforms, including legacy systems, to provide comprehensive analysis. - Conduct cross-functional data analysis, exploring correlations between diverse data sets such as productivity, customer feedback, and safety metrics to drive business insights and strategic decision-making. - Identify, analyze, and interpret trends or patterns in complex data sets from diverse sources. - Assist in the planning and eventual consolidation of multiple systems into a unified platform. - Report on findings and suggest improvements to ensure efficient territory cost management and customer satisfaction. - Any other duties relevant to data and business analysis as may be assigned from time to time. Qualifications - Bachelors degree in Business Administration, Economics, Statistics, or a related field. - Proven working experience as a data analyst or business data analyst, with a strong capability in handling multiple data sources. - Demonstrated experience using AI-powered analytics and automation tools to improve operational efficiency, streamline reporting, generate business insights, and support data-driven decision making. - Strong knowledge of and experience with reporting packages, databases, and programming. - Knowledge of statistics and experience using statistical packages for analyzing datasets. - Experience with logistics and route optimization tools such as Route4Me, Llamasoft, or similar. - Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information from various sources with attention to detail and accuracy. - Familiarity with multiple software platforms and the ability to extract and consolidate data effectively. - Adept at queries, report writing, and presenting findings. Benefits - You are paid during your training, and any certifications you require the company will pay for! - Great benefits - Medical, Dental, and Vision - Short and long-term disability - Life Insurance - We have a matching RRSP program up to 3.5% of your base salary per year! - Paid sick AND vacation days!

• Participate in investigative work to pinpoint significant business opportunities and assist in defining effective new or improved business processes. • Specify how these improvements can be realized through advancements in information systems, data management, and operational practices. • Collaborate extensively with senior client and IT staff on strategic studies, detailed requirements specifications, and feasibility analyses. • Ensure all stakeholder perspectives are thoroughly considered, verified, and validated, and that priorities align with overarching business objectives. • Leverage your business acumen to assess and advise on the practicality of different solution alternatives, skilfully integrating technical possibilities with operational realities. • Take ownership of the detailed specification and modelling of recommended solutions, applying relevant resources, standards, methods, and tools. • Maintain strong relationships with software engineering and service delivery teams, playing a full part in bringing systems to successful implementation. • Eliciting, analysing, and documenting detailed functional and non-functional requirements. • Crafting clear, concise, and actionable User Stories and acceptance criteria that accurately represent business needs and guide our development teams. • Analysing current and future state business processes, identifying gaps, and proposing optimisations. • Apply established standards, methods, and tools effectively to produce consistently high-quality documentation, covering both technical details and descriptive aspects. • Actively participate in planning and facilitating meetings, workshops, and stakeholder engagement throughout system investigations and subsequent development work. • Working closely with Product Owners to refine and groom the product backlog, ensuring user stories are well-defined, prioritised, and ready for development. • Conduct comprehensive business impact assessments to understand how proposed changes will affect business units and individual roles. • Providing ongoing clarification to development and testing teams during sprints to ensure solutions align with business intent. • Develop and execute business readiness plans, encompassing IT deployment, data migration, capability development (training and engagement), and all necessary activities to integrate new processes or roles into daily operations. • Assess the readiness levels of business users for upcoming changes, identify any gaps, and create and implement action plans to close these gaps before go-live. • Assist the user community with transition support and change planning, working closely with the project team. • Track and report on progress against business readiness targets, business engagement activities, training design and deployment, key operational metrics, and measures of return to productivity. • Supporting the business in defining and preparing user acceptance test scenarios, ensuring they can effectively validate solutions against their needs, providing essential support as they take responsibility for test execution.

• Effectively manage inbound daily sales calls expectations. • Consistently maintain a 60% or better closing rate and convert customer call-ins to 25% or better into our Year Round Protection Plan. • Consistently achieve and exceed monthly Base Line Sales Target. • Clearly identify and execute the Inside Sales 6 Step Sales Approach. • Follow up on all Proposed/Proposed/Open Orders and Sold/Proposed within 24 hours. • Re-solicitation/calls to convert single purchase customers into Year Round Protection Plan. • Effectively Execute Residential Campaigns for both new and existing customers. • Execute outbound and SMS campaigns as needed. Needs are determined by inbound volume. • During non-peak months, it may be necessary to support campaigns other than Inbound. • Call volume standards are 12-15 Calls per Hour. • Meet or exceed an average monthly call quality score above 75%. • Multi-tasking skills are essential

Role Description The primary purpose of this role is to sell and upsell our Pest Management Services and Products to residential prospects and current clientele professionally, profitably and ethically by executing the company designed sales process. The role of the Inside Sales Professional for Rentokil Terminix is to meet or exceed Baseline Sales Targets, meets or exceeds KPIs while maintaining a customer focused service. New business revenue will come from the following sources: - Effectively manage inbound daily sales calls expectations. - Consistently maintain a 60% or better closing rate and convert customer call-ins to 25% or better into our Year Round Protection Plan. - Consistently achieve and exceed monthly Base Line Sales Target. - Clearly identify and execute the Inside Sales 6 Step Sales Approach. - Follow up on all Proposed/Proposed/Open Orders and Sold/Proposed within 24 hours. - Re-solicitation/calls to convert single purchase customers into Year Round Protection Plan. - Effectively Execute Residential Campaigns for both new and existing customers. - Execute outbound and SMS campaigns as needed. Needs are determined by inbound volume. - During non-peak months, it may be necessary to support campaigns other than Inbound. - Call volume standards are 12-15 Calls per Hour. - Meet or exceed an average monthly call quality score above 75%. - Multi-tasking skills are essential. Qualifications - 1+ years successful experience at a rapidly growing professional sales organization. - 1+ years Call center experience. - Proven history of driving sales results and achieving goals. - Must possess superior verbal and written communication skills. - Experience in effectively collaborating with internal and external stakeholders. - Proven success in a dynamic, fast paced environment. Requirements - Education Requirements: High School Diploma. - Preferred: College Diploma or University Degree in a business, administrative and/or accounting field or equivalent experience. Benefits - You are paid during your training! - Ability to make commission and bonuses. - Competitive compensation.

• Efficiently and effectively partner with hiring managers to establish and meet business objectives • Responsible for hiring and sourcing talent to fill open positions with quality candidates within established time frames • Responsible for setting expectations with business partners by driving accountability to strategically plan for workforce needs • Accountable for meeting key recruiting metrics with the goal of meeting established business objectives (e.g., time-to-submit, quality of hires, manager experience and satisfaction, etc.) • Collaborate with cross-organizational stakeholders to ensure quality of candidates and align on business needs. • Evaluate internal and external recruiting practices and market conditions to identify ways to continuously improve. • Build strong, collaborative, relationships with business leaders to aid in the continuous improvement of processes, maintain alignment of business objectives, and overcome challenges though partnership. • Responsible for accurate and effective use of the Applicant Tracking System to track the interviewing and hiring process and post jobs as needed. • Responsible for full cycle recruiting and/or specializing in a designated area of the recruiting process (I.e. sourcing, screening, consulting with hiring managers throughout interview process, etc.) • Take ownership of candidate experience by effectively managing job postings, job descriptions, meeting required SLAs, etc.

Rentokil Terminix is the world's largest pest control company, offering the broadest, most advanced range of pest control solutions and services in the industry. Rentokil Terminix has earned a reputation in Canada for full service pest solutions delivered through cutting edge technology and uncompromising quality. Rentokil Terminix has more than doubled in size in the last 5 years. We support our self-motivated team’s professional development and personal goals with an environment that provides ongoing training, financial incentives for excellence, and additional rewards for growing the volume of Rentokil Terminix business. We pride ourselves on being a trusted partner to many of the world's leading brands across industries as diverse as manufacturing, distribution, retail, food service, and hospitality. What do our Talent Acquisition Specilaists do ? This role is responsible for meeting hiring objectives by filling open positions with talented and qualified candidates. The recruiter would be supporting various departments such as Operations, Corporate, Customer Care and our Specialty lines of business. Principal Duties and Responsibilities: - Efficiently and effectively partner with hiring managers to establish and meet business objectives - Responsible for hiring and sourcing talent to fill open positions with quality candidates within established time frames  - Responsible for setting expectations with business partners by driving accountability to strategically plan for workforce needs - Accountable for meeting key recruiting metrics with the goal of meeting established business objectives (e.g., time-to-submit, quality of hires, manager experience and satisfaction, etc.) - Collaborate with cross-organizational stakeholders to ensure quality of candidates and align on business needs. - Evaluate internal and external recruiting practices and market conditions to identify ways to continuously improve. - Build strong, collaborative, relationships with business leaders to aid in the continuous improvement of processes, maintain alignment of business objectives, and overcome challenges though partnership. - Responsible for accurate and effective use of the Applicant Tracking System to track the interviewing and hiring process and post jobs as needed. - Responsible for full cycle recruiting and/or specializing in a designated area of the recruiting process (I.e. sourcing, screening, consulting with hiring managers throughout interview process, etc.) - Take ownership of candidate experience by effectively managing job postings, job descriptions, meeting required SLAs, etc. Salary Range: $45-$50k annually

• Create new business opportunities through cold calling, prospecting, networking, leads, referrals, and cross selling • Craft territory development strategies that will result in exceeding sales targets • Learn and maintain complete knowledge of Rentokil’s programs, protocols, pricing policies and service offerings • Build partnerships and collaborate effectively with internal departments to maximize growth opportunities and ensure the delivery of outstanding service solutions