RBC

• Manage existing Sponsor relationships and refer clients to the other RBC channels • Act as integrator and champion of Group Advantage products within market sales teams • Conduct an Annual Review with the Sponsors • Maintain expertise in industry trends, regulations and competitive environment • Build and cultivate a strong network of internal partners • Organize and participate in community and corporate events • Organize information sessions for Sponsor’s employees • Work in partnership with the Group Consultant to execute program launch events for Sponsors

Role Description The Software Development Engineer in Test (SDET) ATM, POS and Card apps Labs for RBC Caribbean Technology, will be responsible for testing and automation processes, methodologies, test strategy and improvements of our overall test delivery. You are accountable for driving quality by leveraging automation to improve quality through early defect detection. You will be responsible for creating test automation scripts for ATM, POS and Card issuing and acquiring Apps using existing and new automation frameworks and tools. You will be accountable for maximizing automation test coverage and using business analysis and automation techniques to optimize testing activities. - Responsible for testing of ATM, point of sale terminals, integration to cards and payment systems, including debit and credit transaction processing, settlement and reconciliation reports. - Accountable for driving Automation and automated test case creation and execution, maximizing automation for all project deliverables and common quality activities. - Responsible for developing and executing automated test plans for ecosystem/program/large projects (might assume planning execution accountability). - Accountable for driving quality and champion defect prevention/early defect detection. - Responsible for designing, building, or enhancing scalable and robust BDD based automation framework and automated test cases. - Responsible for modelling system behaviors/attributes performing model optimization to improve scope and functional coverage and maintain models as business requirements change. - Create test suites, traceability matrix etc. and provide support on test suite walkthrough with different teams. - Develop and maintain existing applications automation scripts for test activities and aligning to RBC Quality Engineering practices while partnering across IT and with assigned business lines to plan functional and non-functional testing activities. - Responsible for all test execution and maximizing automation for all project deliverables and for following defined processes and tools and alignment with overall QE strategy and framework for the applications. - Effectively communicates and build automation reports and metrics for project stakeholders and business partners from initiation to close. - Promotes collaboration and partnering to develop and meet core project objectives and provides coaching to team members on Automation framework, DevOps and applicable processes, practices, and tools. - Look outside for opportunities to disrupt from within and continually expand what is possible through technology. - Work within a cross functional team aimed at delivering high quality solutions. - Code, test and implement full stack solutions to meet business needs. - Create intuitive, robust, and reusable test and automation interfaces using modern frameworks and help build strong automation regression suites and ensure quality deliverables. Qualifications - Computer Engineering, Computer Science or related (technical) degree/diploma. - Typically requires 2 to 4 years of hands-on active software engineering and test automation coding experience. - Demonstrated experience with ATM, point of sale terminals, cards and payment and other banking systems testing. - 1-2 years of experience in testing Web Applications and File validations with proven knowledge of API and Database testing and test automation and rich experience in different types of testing. - Banking functionality knowledge. - Experience in test case design at different levels (component/service/APIs, integration, mobile, end to end/user scenarios) or non-functional testing (depending on role). - Proven experience including development and defining & owning test automation infrastructure for a large enterprise. - Technical Knowledge in ISO8583, NCR APTRA, IBM MQ, Python, Java, BDD, Cucumber Framework (Selenium/UFT/Lean UFT, RestAssured, Robot Framework, TestNG, Jenkins), Microservices and APIs (WireMock, postman, swagger), build tools such as Maven/Gradle and Source Code Management tool such as Git and GitHub. - Hands on experience in script development using scripting languages (e.g., Perl, Python, Bash, etc.) and Microservice and APIs (WireMock, postman, swagger, SQL, Jenkins, Integration to CICD pipeline). - Experience in a QA/test environment with a focus on technical, automated testing in a variety of environments (cloud, distributed or mainframe, business workflows and services/APIs, databases). - Very good communication skills, ability to focus, prioritize and solve complex technical problems. - Experience in DevOps with test integration, processes, and tools. - Experience in a variety of test automation tools (Robot Framework, Appium, Cucumber, Selenium, TestNG) and script development using scripting languages (e.g., Perl, Python, Gherkin, Bash, etc.). - Experience using source configuration tools (GIT, etc.). - Hands-on programming experience (e.g., Java, C, SQL DB querying). - Hands-on experience with DevOps Tools. Benefits - Leaders who support your development through coaching and managing opportunities. - The advantage of working with a dynamic, collaborative, and high performing team where initiative and hard work are recognized and rewarded. - Opportunity to do challenging work.

Role Description Join RBC’s Technology Service Desk as we continuously deliver superior service to our operational businesses throughout the enterprise. We are seeking talented & adaptable Tech Support Analysts supporting RBC employees with their technical needs. You will be working in a fast-paced environment answering calls and chats. Initial training will be carried out over a two-week period in which you will need to be available during the day Mon – Fri. What will you do? - Monitor and categorize incoming calls and chats analyzing frequently asked questions and defining procedures. - Act as the first point of contact for internal employees supporting their technical needs. - Resolve Level 1 technical issues & escalate to Level 2 support teams. - Evaluate the efficiency of new tools and utilities used for service desk services. - Participate in the analysis of client-identified issues or problems which may require changes to procedures, standards, or systems. - Ensure employees receive excellent support during their engagement. - Troubleshoot basic issues for computer hardware, software, mobile devices, printers, telephony, and remote access. - Support employees via chat and calls. This is a Work from Home position. Our desk is open 365 days a year, 24 hours a day, including statutory holidays. Must be able to work 20 hours a week, days or nights. A quiet and secure space within your home is required to perform your role, along with a strong Internet/Wifi connection. Qualifications - Excellent communication skills both oral and written. - Previous customer service experience. - Strong analytical and technical disposition. - Client-first mindset. - Good understanding of computer operating systems and Microsoft Office applications. Requirements - Microsoft certifications (nice to have). - Knowledge of ServiceNow, Software Center (nice to have). - VPN and RSA experience/knowledge (nice to have). Benefits - A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable. - Leaders who support your development through coaching and managing opportunities. - Ability to make a difference and lasting impact. - Work in a dynamic, collaborative, progressive, and high-performing team. - A world-class training program in financial services.

Provide legal advice on employment-related issues, manage litigation for disputes, oversee external counsel performance, and support business partners with compliance on employment standards and legislative developments.

Title: Client Advisor Location: Morden Canada Job type: Onsite Time Type: part Time Job id: R-0000173458 Sub Category: Sales and Advisory Customer Service Job Description: Job Description What is the opportunity? As an RBC Ambassador inside our branches, you will put clients first and find solutions to their individual needs. You will champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver exceptional customer service and are excited to help clients embrace our digital capabilities, you can build a great career with us as a future Account Manager/Banking Advisor. What will you do? - Proactively engage with clients in the branch and deliver an outstanding service experience through completing transactions and by identifying opportunities for advice, solutions, digital enablement and partner introductions - Focus on education and demonstration, leverage technology to deliver a memorable client experience, drive solutions and retain business - Contribute to team results by listening and spotting opportunities to offer additional advice, introduce clients to the capability of RBC partners, or personally fulfil client solutions - Proactively take ownership of resolving and preventing client banking problems - Cultivate and maintain relationships with partners to work as one RBC team - Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests while completing transactions What do you need to succeed? Must-have - Goal-oriented individual with a demonstrated passion for putting clients first. - Drive and self-motivation, as well as excellent communication skills and emotional intelligence - Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.) - Personal flexibility to work flex hours - Eagerness to learn and determination to succeed - Confidence and ability to learn financial concepts and willingness to obtain the Investment Funds in Canada or the Canadian Securities Course Nice-to-have - Track record in building rapport and maintaining client relationships within the financial, service or retail industry - Mutual Funds accreditation Is this job right for you? Check out our video and decide for yourself! What's in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. - A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable - A world-class training program in financial services - Excellent career development and access to a variety of job opportunities across business and geographies - Leaders who support your development through coaching and managing opportunities - Work in a dynamic, collaborative, progressive, and high-performing team Job Skills Adaptability, Advice Based Solutions, Client Centricity, Client Discovery, Communication, Curious Mindset, Data Analysis, Digital Literacy Canada Work hours/week: 15 Employment Type: Part time Platform: PERSONAL & COMMERCIAL BANKING Job Type: Regular Pay Type: Salaried Our Employment Opportunities At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com. RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Title: Client Advisor Location: Laval Canada Job type: Onsite Time Type: part Time Job id: R-0000145338 Job Description: Mobility Requirement: Please note that successful candidates will be required to offer and maintain mobility between the branch locations listed in the "Job Available at Other Locations" section of this job posting. As part of RBC's commitment to providing exceptional client service and achieving its business objectives, the ability and willingness to travel or work from any RBC location listed in this section is a condition of employment. What is the opportunity? As an RBC Ambassador inside our branches, you will put clients first and find solutions to their individual needs. You will champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver exceptional customer service and thrive in a target based performance environment, you can build a great career with us as a future Account Manager/Banking Advisor. What will you do? - Proactively engage with clients in the branch and deliver an outstanding service experience through completing transactions, and by identifying sales and referral opportunities - Focus on education and demonstration, leverage technology to deliver a memorable client experience, drive solutions and retain business - Contribute to team results by listening and spotting opportunities to offer additional advice, introduce clients to the capability of RBC partners, or personally fulfil client solutions - Proactively take ownership of resolving and preventing client banking problems - Cultivate and maintain relationships with partners to work as one RBC team - Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests while completing transactions What do you need to succeed? Must-have - Demonstrated passion for putting clients first, as well as success in hands-on, target-driven solutions environment. - Drive and self-motivation, as well as excellent communication skills and emotional intelligence - Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.) - Personal flexibility to work flex hours. - Eagerness to learn and determination to succeed. - Bilingualism (English and French) required, as you will regularly serve our clients with English and French-speaking needs. Nice-to-have - Track record in building rapport and maintaining client relationships within the financial, service or retail industry. - Mutual Funds accreditation, or willingness to obtain it (i.e., Investment Funds in Canada or the Canadian Securities Course) What's in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. - A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation. - A world-class training program in financial services - Excellent career development and access to a variety of job opportunities across business and geographies - Leaders who support your development through coaching and managing opportunities - Work in a dynamic, collaborative, progressive, and high-performing team Job Skills Adaptability, Advice Based Solutions, Client Centricity, Client Discovery, Communication, Curious Mindset, Data Analysis, Digital Literacy Canada Work hours/week: 25 Employment Type: Part time Platform: PERSONAL & COMMERCIAL BANKING Job Type: Regular Pay Type: Salaried Our Employment Opportunities At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Role Description The Senior Software Developer, Data and Specialized Business Systems, will partner across IT and Business to assess, research, and analyze business, technical and system needs, to resolve business systems issues by recommending technology solutions that meet sponsor/stakeholder requirements. The incumbent will also design/code/develop systems and provide SME (Subject Matter Expertise) for systems under their stewardship. Provide technical knowledge and Application Development Support, for the purpose of delivering business systems that adheres to RBC Enterprise Risk and Compliance mandate. - Designing and coding application programs; performing testing for developed applications. - Reviewing, analyzing, and modifying programming systems, including encoding, testing, debugging and installing for a large-scale system. - Ensuring the operating efficiency of existing application systems. - Maintaining records for the documentation of systems development and revisions. - Conducting analyses of organizational needs and goals for the development and implementation of application systems. - Provide information on the detailed technical design and development of applications using existing and emerging technology platforms. - Apply experience and seasoned knowledge, skills, and practices to perform a variety of assignments. Qualifications - University or graduate degree in a technical area of study, with a preference in Software Engineering, Computer Science, or Engineering. - Database knowledge (RDBMS e.g. SQL Server, No-SQL Databases e.g. MongoDB). - Strong systems knowledge including knowledge of different programming languages, IT standards, methodologies, capability maturity model (CMM), audit requirements, and middleware technologies. - Working knowledge of web-based application architectures and frameworks (including Angular) and the way they integrate with services. - Experience with Continuous Integration tools – Helios, GitHub, UrbanCode, Automated Testing tools. - Process knowledge including different testing tools, design techniques and tools, risk assessment and quantification methodologies. - Experience and applied knowledge of Agile and other project methodologies. - Development background in Unix/Windows, and experience with Java, SpringBoot, Python, REST API/Micro services, MQ, spring framework, Spring Boot, JSON, Hibernate, SQL, Oracle, ETL and Data Analytics. - Experience developing with Java, .NET, c#. - Knowledge of enterprise-level security concepts and methodologies, including SSO, SSL, encryption, authentication and entitlements. - Agile framework. - Cloud and Deployment Experience (OCP, SRE, DevOps). Requirements - BFSI Domain Knowledge. - Knowledge of Generative AI development. Benefits - A comprehensive Total Rewards Program including bonuses and flexible benefits. - Leaders who support your development through coaching and managing opportunities. - Ability to make a difference and lasting impact. - Work in a dynamic, collaborative, progressive, and high-performing team. - Opportunities to do challenging work. - Access to world-class training.

Role Description Join RBC’s Technology Service Desk as we continuously deliver superior service to our operational businesses throughout the enterprise. We are seeking talented & adaptable Tech Support Analysts supporting RBC employees with their technical needs in a fast-paced environment. Initial training will be carried out over a two-week period in which you will need to be available during the day Mon – Fri. What will you do? - Monitor and categorize incoming calls and chats, analyzing frequently asked questions and defining procedures. - Act as the first point of contact for internal employees supporting their technical needs. - Resolve Level 1 technical issues and escalate to Level 2 support teams. - Evaluate the efficiency of new tools and utilities used for service desk services. - Participate in the analysis of client-identified issues or problems which may require changes to procedures, standards, or systems. - Ensure employees receive excellent support during their engagement. - Troubleshoot basic issues for computer hardware, software, mobile devices, printers, telephony, and remote access. - Support employees via chat and calls. This is a Work from Home position. Our desk is open 365 days a year, 24 hours a day, including statutory holidays. Must be able to work 37.5 hours a week, days or nights. A quiet and secure space within your home and a strong Internet/Wifi connection are required. Qualifications - Bilingualism (English and French) required. - Excellent communication skills both oral and written. - Previous customer service experience. - Strong analytical and technical disposition. - Client-first mindset. - Good understanding of computer operating systems and Microsoft Office applications. Requirements - Microsoft certifications (nice to have). - Knowledge of ServiceNow, Software Center (nice to have). - VPN and RSA experience/knowledge (nice to have). Benefits - A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable. - Leaders who support your development through coaching and managing opportunities. - Ability to make a difference and lasting impact. - Work in a dynamic, collaborative, progressive, and high-performing team. - A world-class training program in financial services.

Title: Client Advisor Location: SOURIS-GLENWOOD Canada Job Description: Job Description What is the opportunity? As an RBC Ambassador inside our branches, you will put clients first and find solutions to their individual needs. You will champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver exceptional customer service and are excited to help clients embrace our digital capabilities, you can build a great career with us as a future Account Manager/Banking Advisor. What will you do? - Proactively engage with clients in the branch and deliver an outstanding service experience through completing transactions and by identifying opportunities for advice, solutions, digital enablement and partner introductions - Focus on education and demonstration, leverage technology to deliver a memorable client experience, drive solutions and retain business - Contribute to team results by listening and spotting opportunities to offer additional advice, introduce clients to the capability of RBC partners, or personally fulfil client solutions - Proactively take ownership of resolving and preventing client banking problems - Cultivate and maintain relationships with partners to work as one RBC team - Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests while completing transactions What do you need to succeed? Must-have - Goal-oriented individual with a demonstrated passion for putting clients first. - Drive and self-motivation, as well as excellent communication skills and emotional intelligence - Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.) - Personal flexibility to work flex hours - Eagerness to learn and determination to succeed - Confidence and ability to learn financial concepts and willingness to obtain the Investment Funds in Canada or the Canadian Securities Course Nice-to-have - Track record in building rapport and maintaining client relationships within the financial, service or retail industry - Mutual Funds accreditation Is this job right for you? Check out our video and decide for yourself! What's in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. - A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable - A world-class training program in financial services - Excellent career development and access to a variety of job opportunities across business and geographies - Leaders who support your development through coaching and managing opportunities - Work in a dynamic, collaborative, progressive, and high-performing team Job Skills Adaptability, Advice Based Solutions, Client Centricity, Client Discovery, Communication, Curious Mindset, Data Analysis, Digital Literacy Additional Job Details Address: 47 CRESCENT AVE W:SOURIS-GLENWOOD City: Souris-Glenwood Country: Canada Work hours/week: 17.75 Employment Type: Part time Platform: PERSONAL & COMMERCIAL BANKING Job Type: Regular Pay Type: Salaried Posted Date: 2026-05-27 Our Employment Opportunities At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com. RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Title: Client Advisor Location: Ottawa Canada Customer Service | Client Advice | Sales Sub Category:Sub Category: Sales and Advisory Type:Type: Part time Job Description: What is the opportunity? This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday banking, As an RBC ambassador, you add value in the moments that matter most to clients and collaborate with RBC partners to help clients achieve their goals. Whether you're demonstrating to a client how to use digital banking, on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client satisfaction and loyalty. What will you do? - Proactively engage with clients in all areas of the branch and in the community, uncovering banking needs, providing help and advice, as well as identifying sales and referral opportunities - Focus on client education and demonstration, leveraging technology to deliver a memorable client experience, drive sales, and retain business - Respond to client-initiated contact, assisting them with a full range of financial transactions - Actively listen and engage clients in conversation to further understand their individual needs - Proactively take ownership of resolving and preventing client banking problems - Cultivate and maintain relationships with partners to make the most of business opportunities and referrals What do you need to succeed? Must-have - Demonstrated passion for putting clients first, as well as success in a hands-on, target-driven sales environment - Problem-solving and people skills, with the ability to build strong relationships and proactively connect with clients - Flexibility, eagerness to learn, strong personal ethics, and a hunger for success - Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.) - Must be able to work all business hours Nice-to-have - Track record in building rapport and maintaining client relationships within the financial or service industry - Mutual Funds accreditation (i.e., Investment Funds in Canada or the Canadian Securities Course) What's in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. - A comprehensive Total Rewards Program including competitive compensation, bonuses, and flexible benefits - Continued opportunities for career advancement - World-class sales training, coaching, and development opportunities - Support from a dynamic, collaborative, progressive, and high performing team, as well as world-class tools and training - Opportunity to achieve great success and grow your career with RBC Job Skills Adaptability, Advice Based Solutions, Client Centricity, Client Discovery, Communication, Curious Mindset, Data Analysis, Digital Literacy Additional Job Details Address: 4120 STRANDHERD DR:OTTAWA</p> City: Ottawa Country: Canada Work hours/week: 19 Employment Type: Part time Platform: PERSONAL & COMMERCIAL BANKING Job Type: Regular - Trainee (Trainee) Pay Type: Salaried Our Employment Opportunities At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.