RadNet

Role Description When you join RadNet as a Senior Technical Project Manager, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders - patients, providers, payors, and regulators to achieve the best clinical outcomes. You Will: - Develop comprehensive project plans, including scope, timeline, budget, resources, and milestones. - Collaborate with stakeholders to define project objectives and deliverables. - Lead project teams in the execution of project plans, ensuring adherence to timelines and quality standards. - Monitor and control project variables, such as scope, budget, and risks. - Communicate effectively with project stakeholders to provide updates, gather requirements, and address concerns. - Foster positive relationships with internal and external stakeholders. - Identify and assess project risks, developing mitigation strategies to minimize potential issues. - Proactively address and resolve challenges to keep projects on track. - Allocate and manage resources efficiently to ensure project tasks are completed within specified timelines. - Collaborate with team leads to optimize resource utilization. - Implement quality assurance measures to ensure project deliverables meet established standards. - Conduct project reviews and lessons learned sessions for continuous improvement. - Monitor project budgets, track expenses, and ensure projects are delivered within approved financial constraints. - Provide regular budget updates to stakeholders. - Create and maintain project documentation, including project charters, status reports, and other relevant documentation. - Ensure documentation is accessible and organized for reference. - Effectively manage changes to project scope, schedule, and costs. - Communicate changes to stakeholders and obtain necessary approvals. Qualifications - Bachelor's degree in Project Management, Information Technology, or a related field. - Ten or more years’ experience as a Project Manager, preferably in Information Services or IT projects is required. - Project Management Professional (PMP) certification is a plus. - Strong understanding of project management methodologies and best practices. - Excellent communication and interpersonal skills. - Strong leadership and team collaboration abilities. - Analytical and problem-solving skills. - Proficiency in project management tools and software. Requirements - Exercise sound judgement and an ability to remain professional in all situations. - Demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues. - Have a structured work-approach, understand complex problems and prioritize work in a fast-paced environment. Benefits - Comprehensive Medical, Dental and Vision coverages. - Health Savings Accounts with employer funding. - Wellness dollars. - 401(k) Employer Match. - Free services at any of our imaging centers for you and your immediate family. Pay Range $120,000.00 - $160,000.00 per year

Role Description As an IT Business Intelligence Analyst at RadNet, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders—patients, providers, payors, and regulators—to achieve the best clinical outcomes. - Design and build dashboards and reports using curated datasets to meet specific departmental needs. - Collaborate closely with department leaders to define, track, and report on key performance indicators (KPIs) and business metrics. - Conduct root cause analysis for performance fluctuations and identify actionable insights to improve operational efficiency. - Validate metric calculations against documented business rules and ensure data accuracy and consistency in all reporting. - Work with Technical BI Analysts and BI Engineers to optimize existing reports and dashboards for performance and usability. - Assist in troubleshooting and resolving BI tool or system-related issues. - Contribute to the continuous improvement of BI processes and strategies within the organization. Qualifications - Bachelor’s degree in Computer Science, Information Technology, Business, or related field; or equivalent work experience. - 2+ years of experience in data analysis, business intelligence, or a related analytical role. - Intermediate proficiency in Power BI, Looker, and Microsoft Excel, with experience building interactive dashboards. - Solid understanding of clinical business metrics, key performance indicators (KPIs), and operational processes. - Demonstrated ability to translate business questions into analytical requirements and actionable insights. Requirements - Passionate about patient care and exercise sound judgement and an ability to remain professional in all situations. - Demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues. - Have a structured work-approach, understand complex problems and are able to prioritize work in a fast-paced environment. Benefits - Comprehensive Medical, Dental and Vision coverages. - Health Savings Accounts with employer funding. - Wellness dollars. - 401(k) Employer Match. - Free services at any of our imaging centers for you and your immediate family.

Role Description As an Employee Relations Manager at RadNet, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century. You will align all stakeholders—patients, providers, payors, and regulators—to achieve the best clinical outcomes. - Lead complex, high-risk internal investigations involving allegations of harassment, discrimination, retaliation, misconduct, ethics concerns, policy violations, and workplace conflicts. - Serve as a subject matter expert in employee relations, EEO, anti-harassment, anti-discrimination, and retaliation compliance. - Produce comprehensive, well-analyzed investigative reports outlining facts, findings, credibility assessments, and recommended outcomes. - Partner closely with Legal, Compliance, HRBPs, and Operations leadership to ensure investigative practices are aligned with company policy, internal protocols, and applicable federal and state laws. - Provide consultation and strategic guidance to leaders regarding corrective actions, conflict resolution, disciplinary decisions, and risk mitigation strategies. - Document investigative activities and case notes in case management systems in an accurate, objective, and timely manner. - Identify organizational trends and emerging risks; provide insights and recommendations to inform policy updates, leadership coaching, and preventative strategies. - Conduct periodic audits of employee relations cases to ensure consistency, quality, and compliance with internal standards. - Support ongoing development and refinement of employee relations policies, training materials, templates, and investigation frameworks. - Deliver training and coaching to leaders and HR colleagues on workplace conduct, conflict management, documentation practices, and investigation procedures. - Stay current on federal, state, and local employment laws (including Title VII, ADA, FMLA, FEHA, and state-specific regulations) to ensure ongoing compliance and provide timely guidance to internal stakeholders. Qualifications - Bachelor’s degree required; advanced degree in HR, Business, or related field preferred. - Minimum of 5+ years of progressive HR experience, including 3+ years of dedicated employee relations/investigation experience with focus on EEO, discrimination, harassment, and retaliation. - Strong working knowledge of multi-state employment laws and compliance requirements. - Demonstrated experience leading complex investigations in a large, matrixed organization; experience in a healthcare or shared services environment preferred. - Proven ability to manage confidential information and navigate sensitive situations with diplomacy, discretion, and sound judgment. - Exceptional written and verbal communication skills, including ability to prepare executive-level reports and present findings clearly. - Ability to build trust, influence leaders, and guide decision making with a balanced, objective, and legally compliant approach. Benefits - Comprehensive Medical, Dental and Vision coverages. - Health Savings Accounts with employer funding. - Wellness dollars. - 401(k) Employer Match. - Free services at any of our imaging centers for you and your immediate family. Pay Range $80,000.00 - $90,000.00/year

Role Description With decades of expertise, RadNet is leading radiology forward. As a Post Processor, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders—patients, providers, payors, and regulators—to achieve the best clinical outcomes. You Will: - Generate quality 3D post processed images - Accurately generate vessel analysis from CT images - Work closely with some radiologists to provide required measurements - Accurately generate calcium scoring analysis - Accurately generate CCTA post processed images and measurements - Accurately generate TAVR post processed images and measurements - Push and pull images to/from PACS and our independent work station - Communicate with site staff regarding images and/or updates on post processing status - Communicate delays or changes to the appropriate person(s) - Participate in projects and complete other tasks as assigned by management - Report significant errors or poor image quality Qualifications - Must have current ARRT(R) as well as a state license in Diagnostic Radiologic Technology - Must have CT experience - Must have knowledge of CT cross sectional anatomy - Must have knowledge of the Circulatory system in regards to CT imaging - Prior CT post processing experience is preferred, TeraRecon - BLS is required (Basic Life Support Certification) - Maintain license and continuing education in accordance with state, federal, and regulatory agencies’ rules and regulations - Ability to relate to staff and radiologists in a professional and courteous manner - Possess and utilize excellent customer service skills, strong written and verbal communications skills, and other related skills/knowledge - Must be detail-oriented, highly organized, and able to interact effectively with doctors, patients, vendors, peers, staff and management Requirements - Exercise sound judgement and an ability to remain professional in all situations - Demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues - Have a structured work-approach, understand complex problems and prioritize work in a fast-paced environment Benefits - Comprehensive Medical, Dental and Vision coverages - Health Savings Accounts with employer funding - Wellness dollars - 401(k) Employer Match - Free services at any of our imaging centers for you and your immediate family Pay Range: $26.00 - $28.00 per hour

Role Description As Director of Software Development Engineering, you will lead the engineering organization responsible for building and scaling DeepHealth’s platform and products. You will drive technical strategy, architecture decisions, and engineering excellence across multiple teams, ensuring delivery of high-quality, reliable software that supports our mission in health technology. Operating as a strategic partner to product, clinical, and business leadership, you will shape the engineering roadmap, cultivate a strong engineering culture, and build scalable systems and teams. You will also recruit, develop, and retain top engineering talent, ensuring strong execution and measurable impact on business outcomes. Essential Duties and Responsibilities - Engineering Strategy & Technical Leadership - Define and drive the multi-year engineering vision, technical roadmap, and platform strategy aligned with business goals. - Lead architecture and design decisions for complex, distributed systems, ensuring scalability, reliability, and security. - Establish engineering standards, processes, and best practices to drive consistency, quality, and operational excellence. - Own accountability for engineering delivery, system uptime, and technical debt management across the organization. - Product Delivery & Engineering Execution - Partner with Product Management to define and execute the product roadmap, translating business requirements into engineering plans. - Drive agile delivery practices across teams, ensuring on-time, high-quality releases that meet regulatory and compliance standards. - Collaborate closely with Clinical, Data Science, and Design teams to shape technically sound and patient-centered solutions. - Ensure consistency of engineering quality, code review culture, and testing standards across all teams and geographies. - Cross-Functional Collaboration & Stakeholder Alignment - Partner with Product, Clinical, and Data Science leaders to align engineering priorities with company strategy and customer needs. - Communicate technical concepts and trade-offs clearly to non-technical stakeholders, including executive leadership and the Board. - Establish engineering KPIs and OKRs, creating transparency and accountability across the organization. - Drive innovation in tooling, automation, and AI/ML adoption to accelerate engineering velocity and product quality. - Team Leadership & Organizational Impact - Recruit, retain, and develop world-class engineering talent across multiple disciplines, ensuring alignment with organizational policies and culture. - Define engineering team structure, roles, career ladders, and performance frameworks to support growth and retention. - Build scalable engineering onboarding programs and a culture of continuous learning, psychological safety, and inclusive collaboration. - Supervise, coach, and evaluate team members to ensure high performance and professional development. - Assign and prioritize workloads, monitor progress, and adjust resources to meet deadlines and objectives. - Set clear goals, conduct regular performance reviews, provide constructive feedback and development plans, and implement improvement plans when needed. - Foster a positive work environment by resolving conflicts proactively, promoting collaboration and accountability across the team, and maintaining clear communication. - Innovation & Engineering Culture - Build, lead, and mentor a high-performing engineering organization, fostering a culture of technical excellence, accountability, and continuous improvement. - Champion emerging technologies and evaluate build vs. buy decisions to accelerate innovation responsibly. - Act as a key member of the executive leadership team, contributing to overall company strategy, culture, and decision-making. - Influence senior stakeholders and drive alignment across product, operations, commercial, and clinical functions. PLEASE NOTE: This is not an exhaustive list of all duties, responsibilities and requirements of the position described above. Other functions may be assigned and management retains the right to add or change duties at any time. Qualifications - Bachelor’s degree in engineering or related field required. - 12+ years of software engineering experience, with 5+ years in engineering leadership roles, ideally in SaaS, health tech, or regulated industries. - Proven track record of building and scaling distributed software systems and high-performing engineering organizations. - Deep expertise in cloud platforms (AWS, GCP, or Azure), microservices, APIs, and modern DevOps/CI-CD practices. - A strategic thinker who’s equally comfortable diving into code, architecture reviews, and executive-level roadmap conversations. - Excellent written and verbal communication skills, with the ability to present technical topics to non-technical audiences. - Strong analytical mindset with experience using engineering metrics, system performance data, and business outcomes to guide decisions. - Demonstrated ability to lead cross-functional teams in a fast-paced, ambiguous environment with competing priorities. - Excellent program management skills—able to drive multiple engineering initiatives in parallel with clarity and accountability. - Experience with tools like GitHub, Jira, PagerDuty, Datadog, or similar engineering productivity and observability platforms. - Experience working in HIPAA-compliant environments; familiarity with healthcare data standards (HL7, FHIR) is a plus. Requirements - Communicates, cooperates, and consistently functions professionally and harmoniously with all levels of supervision, co-workers, visitors, and vendors. - Demonstrates initiative, personal awareness, professionalism and integrity, and exercises confidentiality in all areas of performance. - Follows all local, regional and country laws concerning employment. - Follows all DeepHealth policies and procedures. - Follows data privacy, compliance, safety and confidentiality standards at all times. - Practices universal safety precautions. - Promotes good public relations on the phone and in person. - Adapts and is willing to learn new tasks, methods, and systems. - Reports to work regularly as scheduled; consistently punctual with respect to working hours, meal and rest breaks, and maintains satisfactory personal attendance in accordance with DeepHealth guidelines. - Completes job responsibilities in a quality and timely manner. Travel This position requires domestic / international travel up to 10%. Working Environment Remote Physical Demands This position often requires sitting, standing, walking, bending, twisting, reaching with hands and arms, using hands and fingers, handling, or feeling, speaking, listening, and high-level cognitive thinking. Also, must be able to lift up to 10 pounds occasionally. Salary Salary range of $198,000 to $262,000 depending upon experience.

Role Description As a CyberSecurity Analyst I, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders—patients, providers, payors, and regulators to achieve the best clinical outcomes. - Protect RadNet’s sensitive data, including Protected Health Information, Personally Identifiable Information, Employee Data, and Business Information. - Balance business needs and cybersecurity requirements to defend RadNet against evolving cyber threats. - Ensure authorized access by investigating improper access, reporting violations, monitoring activity, and recommending improvements. - Collaborate with RadNet IT teams to perform tests and uncover network vulnerabilities. - Conduct regular vulnerability scans and fix detected vulnerabilities to maintain a high-security standard. - Provide rapid response to security incidents outside normal business hours if necessary. - Prepare reports that document security incidents. - Assist with training staff on network and information security policy/procedures. - Work with internal and external auditors on security-related requests. - Update job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations. - Complete any other Security Analyst activities as needed. - Provide excellent customer service. Qualifications - Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations. - Able to demonstrate high level of attention to detail, excellent organizational skills and have the ability to multitask. - Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world class customer service. Requirements - Two plus (2+) years of experience supporting Business Systems Computing is required. - Strong analytical and troubleshooting skills. - Familiarity with DLP, AV, and anti-malware concepts. - An understanding of TCP/IP, computer networking, routing and switching. - Excellent written and verbal communication skills, including speaking and presenting to others. - Ability to work independently with minimal supervision and collaborate with a geographically dispersed team. - Must be able to work in a fast-paced team environment and handle multiple projects and assignments under tight deadlines. - Availability to work flexible hours or travel minimally as needed to accommodate business needs and deliverables. Benefits - Comprehensive Medical, Dental and Vision coverages. - Health Savings Accounts with employer funding. - Wellness dollars. - 401(k) Employer Match. - Free services at any of our imaging centers for you and your immediate family. Pay Range $50,000.00 – $65,000.00 per year

Role Description The Strategic Initiatives Business Analyst will be responsible for effectively analyzing clinical and systematic workflows to support strategic initiative implementation throughout the East Coast region of RadNet. The position is responsible for reviewing and analyzing the structure, organization, and coordination in leading teams/staff to achieve our overall business objectives. The Strategic Initiatives Business Analyst is also responsible for providing the data reasoning needed to support best practices within the clinical operations arena to ensure extraordinary and consistent results before, during, and after implementation. This position requires a diverse working knowledge of imaging center operations and an in-depth understanding of our internal/external data systems. - Ability to exercise a high degree of initiative, judgment, and decision-making to achieve objectives. - Ability to share information effectively and provide appropriate direction, consultation, and recommendations to leadership. - Ability to manage multiple projects simultaneously. - Ability to provide interpretation of value-added reports which support business decision-making, provide business intelligence, and suggestions to improve cost/process effectiveness. - Work with and maintain internal and external databases for operational metrics to track and analyze key business indicators relative to our business needs. - Must be timely and efficient to achieve/support accurate completion of projects/initiatives. Qualifications - Minimum of two years experience with RadNet operations and knowledge of systems. - Five years prior experience in healthcare with working knowledge of clinical operations. - Bachelor’s degree required. Requirements - Communicates, cooperates, and consistently functions professionally and harmoniously with all levels of supervision, co-workers, patients, visitors, and vendors. - Demonstrates initiative, personal awareness, professionalism and integrity, and exercises confidentiality in all areas of performance. - Follows all local, state and federal laws concerning employment to include but not limited to: I-9, Harassment, EEOC, Civil rights and ADA. - Follows OSHA regulations, RadNet and site protocols, policies and procedures. - Follows HIPAA, compliance, privacy, safety and confidentiality standards at all times. Benefits - Comprehensive Medical, Dental and Vision coverages. - Health Savings Accounts with employer funding. - Wellness dollars. - 401(k) Employer Match. - Free services at any of our imaging centers for you and your immediate family. - Pay Range $70,000 - $90,000 per year.

Role Description As a Scheduling Manager (Northern California Region), you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders—patients, providers, payors, and regulators—to achieve the best clinical outcomes. - Responsible for all facets of day-to-day management of scheduling department, including hiring, motivation, training, discipline, and termination of employees. - Assess performance and complete 90-day and annual evaluations of employees. - With Operations assistance, design and implement appropriate scheduling "protocols" as necessary; periodically review existing protocols for accuracy and service. - Triage scheduling activities to ensure smooth and efficient department operations. - Maintain supply inventory; responsible for ordering supplies. - Develop and maintain in-depth knowledge of changing technologies; spearhead change process with scheduling staff. - Develop and maintain in-depth knowledge of volume referrers; communicate pertinent information to Telecommunications Coordinator and schedulers. - Manage and support activities of Scheduling/Telecommunications Coordinator; work in conjunction with coordinator in devising training/skills enhancement programs for scheduling staff. - Respond to referrers' needs, problems, and issues as needed. - Communicate to Sales and Marketing relevant issues such as troubled referrers, referrers' needs, problems, and issues, and competitor information on a proactive and ongoing basis; develop and present potential solutions to referrers' concerns to Operations; assist Sales and Marketing in referrer problem resolution through off-site visits. - Assist Operations in scheduling conversion of new centers and managed care practices. - Interface proactively with Medical Records and Billing departments to coordinate and enhance patient throughput. - Monitor and communicate to Site/Area Operations Managers and Operations scheduling backlog to enhance scheduling latitude, maximize procedural output, and increase revenue. - Communicate new opportunities for procedures or modalities to Operations Manager. - Relay information regarding site conditions beyond their authority to the Operations Manager which could impact the quality of care of service that we provide or the smooth operation of the center. - Assist Operations Manager and other Executive Management as needed with special assignments and special projects. - Prepare and submit all reports required by site management. - Take incoming calls and respond to callers in a patient, professional, and courteous manner, striving to maintain the highest level of customer service in meeting patient or physician scheduling needs. - Schedules appointments according to site, company, and computer protocols. - Notifies appropriate department of schedules, changes, or addition of STAT exams promptly. - Verifies and updates patient/physician/insurance information and enters into computer correctly. - Provide thorough and accurate preparatory information to patients regarding procedures. - Uses good judgment in dealing with distressed, angry, or emotional patients or angry physician offices and refers particularly difficult situations to supervisor. - Promote public relations with patients, doctors, vendors, and other clients on the phone and in person. - Demonstrate initiative and creativity in promoting positive patient relations. - Assist Operations Manager as needed in meeting department standards and objectives; keeps informed of RadNet policies and general environmental conditions to provide input and propose solutions to problems whenever possible. Qualifications - Genuinely passionate about customer service and exercise sound judgment and an ability to remain professional in all situations. - Able to demonstrate high level of attention to detail, excellent organizational skills, and have the ability to multitask. - Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world-class customer service. Requirements - At least 2 years of supervisory/management experience within a busy call center environment. - Ability to inspire change, motivate staff, and produce results while maintaining a healthy work environment. - Excellent interpersonal skills and communication skills. - Proficient computer skills; the ability to create PowerPoint presentations and reports using Excel. - Working knowledge of California State labor laws (i.e., meal and rest breaks, overtime, interviewing/hiring, etc.). - Strong attention to detail, and the ability to multi-task and prioritize. - Ability to travel if needed (occasional travel). Benefits - Comprehensive Medical, Dental, and Vision coverages. - Health Savings Accounts with employer funding. - Wellness dollars. - 401(k) Employer Match. - Free services at any of our imaging centers for you and your immediate family.

Role Description As Associate Director of Product Marketing, you will lead the go-to-market strategy and execution across a portfolio of Enterprise Informatics products, driving cross-functional alignment and high-impact launches. You will own positioning and messaging, translating customer and market insights into compelling narratives that accelerate adoption and growth. Operating as a strategic partner to product, sales, and marketing leadership, you will influence product direction, shape market presence, and build scalable GTM frameworks. You will also lead and develop a high-performing team, ensuring strong execution and measurable business impact. Essential Duties and Responsibilities - Go-to-Market Strategy & Product Launch Leadership - Define and lead the global GTM vision, strategy, and execution across key product lines and solution portfolios. - Orchestrate complex, cross-functional launches, aligning product, sales, marketing, customer success, and executive stakeholders. - Establish scalable GTM frameworks, processes, and best practices to drive consistency and operational excellence. - Own executive-level readiness and accountability for successful launches and revenue impact. - Strategic Messaging & Market Positioning - Set the overarching messaging and positioning strategy across the portfolio, ensuring differentiation and market leadership. - Translate complex product capabilities into clear, compelling narratives that resonate with target segments and buying personas. - Partner closely with Product and executive leadership to shape category positioning and long-term brand narrative. - Ensure consistency and quality of messaging across all customer touchpoints and regions. - Customer, Market & Competitive Intelligence - Lead the development of a robust market intelligence function to inform strategic decisions, roadmap prioritization, and GTM direction. - Synthesize customer, competitive, and industry insights into actionable strategies and thought leadership. - Influence product strategy and investment priorities based on market opportunities and emerging trends. - Champion a customer-centric approach across the organization. - Integrated Campaigns & Demand Strategy - Define and oversee the global product marketing campaign strategy in partnership with brand, content, and demand generation teams. - Ensure alignment between product marketing initiatives and pipeline/revenue goals. - Establish KPIs and measurement frameworks to assess campaign effectiveness and optimize performance at scale. - Drive innovation in channels, storytelling, and engagement to accelerate growth. - Partner & Ecosystem Marketing Leadership - Develop and lead partner GTM strategies, strengthening strategic alliances and ecosystem growth. - Align with channel leadership to drive joint value propositions, co-marketing initiatives, and revenue outcomes. - Build scalable partner enablement programs and frameworks to expand reach and market penetration. - Team Leadership & Organizational Impact - Support the development of the Marketing & Communications team, fostering a culture of excellence, accountability, and innovation. - Supervise, coach, and evaluate team members to ensure high performance and professional development. - Assign and prioritize workloads, monitor progress, and adjust resources to meet deadlines and objectives. - Set clear goals, conduct regular performance reviews, provide constructive feedback and development plans, and implement improvement plans when needed. - Recruit, onboard, and train new employees, ensuring alignment with organizational policies and culture. - Foster a positive work environment by resolving conflicts proactively, promoting collaboration and accountability across the team, and maintaining clear communication across the team. - Define organizational structure, roles, and career development pathways. - Act as a key member of the marketing leadership team, contributing to overall company strategy and decision-making. - Influence senior stakeholders and drive alignment across functions and geographies. Qualifications - Bachelor’s degree or equivalent experience required. - 10+ years of product marketing experience, ideally in Radiology Enterprise Informatics, SaaS, health tech, or similarly regulated industries. - Proven track record of launching products and driving market impact. - Proven track record in developing product marketing strategy, positioning, messaging frameworks, and sales enablement materials. - A strategic thinker who’s equally comfortable getting tactical. - Excellent written and verbal communication skills. - Strong analytical mindset with experience using data to drive decisions. - Comfortable working cross-functionally in a fast-paced, ambiguous environment. - Excellent project management and organizational skills—able to juggle multiple initiatives without losing focus. - Experience with tools like Salesforce, HubSpot, or similar analytics & CRM platforms. - Microsoft Office experience required. Requirements - Communicates, cooperates, and consistently functions professionally and harmoniously with all levels of supervision, co-workers, visitors, and vendors. - Demonstrates initiative, personal awareness, professionalism and integrity, and exercises confidentiality in all areas of performance. - Follows all local, regional and country laws concerning employment. - Follows all DeepHealth policies and procedures. - Follows data privacy, compliance, safety and confidentiality standards at all times. - Practices universal safety precautions. - Promotes good public relations on the phone and in person. - Adapts and is willing to learn new tasks, methods, and systems. - Reports to work regularly as scheduled; consistently punctual with respect to working hours, meal and rest breaks, and maintains satisfactory personal attendance in accordance with DeepHealth guidelines. - Completes job responsibilities in a quality and timely manner. Travel This position requires domestic / international travel up to 10%. Working Environment Remote Physical Demands This position often requires sitting, standing, walking, bending, twisting, reaching with hands and arms, using hands and fingers, handling, or feeling, speaking, listening, and high-level cognitive thinking. Also, must be able to lift up to 10 pounds occasionally. Salary Salary range $150,000 to $210,000 depending upon experience.

Role Description The Workflow Optimization Specialist will drive operational efficiency by designing, implementing, and managing automated workflows and digital solutions using Smartsheet and/or Microsoft 365. This role bridges the gap between business needs and technology, eliminating manual bottlenecks and building scalable, user-friendly systems that empower teams to work smarter. The successful candidate will have a strong understanding of business processes and the ability to translate complex requirements into structured, automated digital solutions. Common objectives will include maintaining high-quality, customer-focused service delivery, ensuring compliance, and preserving transaction accuracy and efficiency. This position will collaborate cross-functionally with colleagues across departments to achieve common objectives. You will: - Solution Design & Implementation - Design, build, and maintain dynamic workflows, dashboards, and automated alerts using Smartsheet and/or M365 tools. - Leverage advanced platform features such as Smartsheet DataMesh, Dynamic View, and Control Center, or M365 tools including Power Automate, Power Apps, and SharePoint. - Translate complex business requirements into structured, automated digital processes. - Experience building complex Smartsheet solutions involving conditional logic, cross-sheet references, and data automation. - Ability to create and manage data-driven dashboards in tools such as Power BI, Tableau, or Excel to visualize project KPIs and performance. - Experience developing and maintaining process maps, flowcharts, and visual documentation to outline current and future-state workflows. - Process Optimization - Audit current operational processes and identify bottlenecks or inefficiencies. - Develop strategies to transition manual, paper-based, or siloed tasks into streamlined digital workflows. - Analyze existing workflows, perform benchmark gap analysis, and assist in the design to transform workflows. - Establish standardization and best practices for platform usage across departments. - Develop processes and procedures to effectively meet or exceed customer expectations. Qualifications - Bachelor’s degree in Business Administration, Information Technology, or a related field. Equivalent combination of education and experience considered. - 2–4 years of experience in business analysis, operations, or process optimization. - Proven hands-on experience building solutions in Smartsheet (Certification highly preferred) and/or Microsoft 365 Power Platform. - Demonstrated experience leading others in process analysis and redesign initiatives. Requirements - Skills & Competencies - Analytical Thinking: Strong ability to map out processes, identify inefficiencies, and design intuitive technical solutions. - Project Management: Excellent organizational skills to manage multiple optimization projects simultaneously, with the ability to prioritize and present status to management. - Communication: Ability to clearly explain technical solutions to non-technical stakeholders and train end users. Must have strong written and verbal communication skills. - Ideal Candidate will possess: - Communicates, cooperates, and consistently functions professionally and harmoniously with all levels of supervision, co-workers, patients, visitors, and vendors. - Demonstrates initiative, personal awareness, professionalism and integrity, and exercise confidentiality in all areas of performance. - Follows all local, state and federal laws concerning employment to include but not limited to: I-9, Harassment, EEOC, Civil rights and ADA. - Follows OSHA regulations, RadNet and site protocols, policies and procedures. - Follows HIPAA, compliance, privacy, safety and confidentiality standards at all times. Benefits - Pay Range $70,000 - $95,000 per year