Qualia

Role Description As Senior Product Manager for Payments, you will own the vision, roadmap, and execution of this product from the ground up. You will drive the development of end-to-end payment flows, introduce new payment rails, and deliver an experience that delights our customers and end users. - Own the end-to-end payments product strategy, right from assessing market opportunities and defining the vision to shipping and iterating in production. - Partner with Design to craft a best-in-class payments experience tailored to the unique demands of real estate closings. - Integrate with multiple payment rails to maximize speed, optionality, and value for customers. - Collaborate with Engineering and Design to break ambitious goals into shippable, iterable milestones that deliver value fast. - Work with cross-functional teams such as Strategy, Legal, Risk, Operations, Bank Partners, and Product Marketing to build high-impact features. - Maintain a prioritized roadmap that maximizes customer value while balancing technical complexity and risk. - Write crisp, compelling product requirements documents that clearly frame the problem, success criteria, and context. - Analyze adoption and engagement data rigorously, using what you learn to sharpen priorities and improve the product with every iteration. Qualifications - 5+ years of experience as a Product Manager building exceptional software products. - Proven experience building payments products spanning multiple payment methods: ACH, Wire, RTP, FedNow, and checks. - Knowledge of real estate, title, lending, or insurance industries is a plus. - Experience with Agile Product Development methodologies and scoping, executing, and delivering products to market. - Analytical and strategic with a proven track record of using data to validate assumptions. - Oriented towards solving problems through listening, disambiguating, asking questions, and negotiating trade-offs. - Experience creating roadmaps and communicating them to executives. - Exceptional written and verbal communication skills, with experience working with high-level decision-makers. Requirements - This role is remote work eligible, with three office locations: San Francisco, California; Concord, New Hampshire; and Austin, Texas. - This role has a base annual salary of $180,000-$200,000 plus a competitive equity and benefits package. Benefits - Comprehensive health plans. - 401k program. - Commuter benefits. - Professional development. - Parental leave. - Flexible time off policy. - Robust online onboarding program. - Biweekly all hands meetings. - A variety of internal virtual events to keep employees connected.

Role Description We are hiring an entrepreneurial Engineering Manager to lead Qualia's Application Security team. This is a builder's role. You won't just run a team - you'll redesign how a modern AppSec function operates when AI can do the first pass on nearly everything we used to do by hand. The team today owns secure design reviews, vulnerability triage, internal penetration testing, incident response support, and security tooling across a JavaScript/NodeJS and Kubernetes stack. Your mandate is to scale that surface area vertically - growing output and coverage per engineer - by making AI-assisted workflows the default. - Automated pen testing pipelines - AI-driven triage of findings from SAST/DAST/SCA - Agentic review of engineering proposals and design docs - Continuous red-teaming exercises that test both our systems and our assumptions You'll partner closely with Platform, Infra, and product engineering leaders to embed security earlier in the development lifecycle, and you'll be the team's voice when we set the security vision for the next two years. Securing that platform - the money, the identities, and the documents flowing through it - is what the Application Security team does every day. We're hiring an Engineering Manager to lead this team into its next chapter: one where AI is a force multiplier for every part of our security program. Responsibilities - Lead and grow the Application Security team - coaching senior AppSec engineers, setting goals, and owning delivery against the security roadmap - Build the automated pen-testing program. Stand up pipelines that run continuous, AI-assisted offensive testing against our services, APIs, and web properties - and turn the output into a triaged, actionable queue - Scale triage with AI. Design the workflows and tooling that let the team handle 10x the volume of findings (bug bounty, scanner output, customer reports) without 10x the headcount - Review engineering proposals. Sit at the front of the design process with engineering leaders across Core, Clear, Shield, Connect, and Atlas - reviewing RFCs and proposals, flagging risk early, and helping teams ship securely by default - Run red-teaming exercises. Drive recurring red team engagements - both internal exercises and coordinated vendor work - and close the loop into detection, response, and product hardening - Own the AppSec vision. Partner with the leadership team to set multi-quarter strategy across anomaly detection, threat modeling, and AI-augmented defense - Fight fires when they happen. Lead incident response from the application security side, and be the person engineering trusts to make the call in the room - Mentor and hire. Recruit strong AppSec engineers, mentor the ones you have, and build a team culture where people are pushed and supported in equal measure Qualifications - 5+ years as a security or full-stack engineer working on production systems, with 2+ years managing a security or platform engineering team - Hands-on depth in application security: threat modeling, code review, and at least one offensive-security discipline (pen testing, red team) - Track record of shipping automation that changed how a team worked - ideally including meaningful use of LLMs, agents, or ML in a security or engineering workflow - Comfort operating across the full security lifecycle: prevention, detection, response, and recovery - Strong written communication. You can write the design doc, the post-mortem, and the board-ready summary - and you can tell a product engineer why their proposal needs to change without shutting down the conversation - Keen product sense and a bias toward measurable impact. You care whether the risk actually went down, not whether a ticket got closed - Experience in fintech, real estate tech, or another regulated, high-liability domain preferred Nice to Have - Background designing or operating anomaly-detection systems on production traffic, auth logs, or financial transactions - Published research, CVEs, or conference talks in AppSec, offensive security, or AI security - Familiarity with the evolving landscape of AI-enabled offense (prompt injection, model abuse, agent exploitation) and defense The Tech Stack You'll Use - JavaScript / NodeJS / Typescript / Meteor - Microservice architecture / Kubernetes Operators - AWS - MongoDB - Modern AppSec tooling: SAST/DAST/SCA and an expanding AI-assisted security automation layer that you'll help build Benefits - Comprehensive health plans - 401k program - Commuter benefits - Professional development - Parental leave - Flexible time off policy - Robust online onboarding program - Biweekly all hands meetings - Variety of internal virtual events

Role Description We're hiring a Senior Application Security Engineer to join a small, high-leverage AppSec team. This is a deep-technical IC role with a staff-leaning scope: - Set the technical direction and own delivery on how we find, fix, and prevent vulnerabilities across Qualia's products and cloud infrastructure. - Be the person other engineers want in the room when an architecture decision has a security dimension. - Partner daily with product engineering, infrastructure, and platform teams. - Work closely alongside existing AppSec engineers, raising the technical bar of the team while staying deeply hands-on with code, tooling, and adversarial testing. Responsibilities - Run offensive assessments against Qualia's applications and infrastructure: manual penetration testing, exploit development, authenticated web/API testing, and adversarial review of new designs before they ship. - Lead threat modeling and secure design review for the highest-risk initiatives across the company, and mentor engineers to do the same for their own work. - Own and evolve our AppSec tooling stack end-to-end - SAST, DAST, SCA, secret scanning, IaC scanning, and the CI/CD gates that tie them together. - Build the custom rules, detections, and automation that generic tooling doesn't provide. - Harden our cloud posture: review AWS configurations, IAM policies, Kubernetes/EKS workloads, and networking boundaries. - Build automation and guardrails that prevent the same class of issue from recurring. - Reduce toil for the team - write the tools, scripts, and integrations that turn a day of triage into a few minutes. - Partner with Infrastructure and Platform on detection engineering, incident response support, and cross-cutting programs (secrets management, supply chain, runtime security). - Set the technical bar for the AppSec team: raise the quality of reviews, establish patterns others can reuse, and mentor peers across seniority levels. - Represent AppSec in architectural reviews, vendor evaluations, and compliance efforts. Qualifications - 8+ years of hands-on experience in application security, offensive security, or security engineering. - Demonstrable depth in at least two of: offensive testing, security tooling/automation, and cloud/infra security. - Strong offensive skills - able to manually exploit real web and API vulnerabilities beyond what a scanner will find. - Deep familiarity with building and operating security tooling in a modern engineering organization. - Production experience with AWS (IAM, VPC, networking, data services), containerized workloads (Docker, Kubernetes/EKS), and infrastructure-as-code (Terraform or similar). - Comfort reading, reviewing, and contributing code in at least one language common to modern web stacks (Python, Go, Ruby, TypeScript, or similar). - Clear, direct communication style. - Strong partnership instincts - leverage by making other teams faster, not by blocking them. Nice to Have - Experience in fintech, proptech, healthcare, or another regulated industry where data sensitivity is high. - Background meaningfully contributing to a bug bounty program. - Experience with identity and access systems (OIDC, SAML, federation, fine-grained authorization). - Detection engineering, DFIR, or red-team experience. - Open source contributions to security tooling, published research, or CVE credits. - Relevant certifications (OSCP, OSWE, GWAPT, GPEN, etc.) - valued but not required. Benefits - Base annual salary of $180,000-$210,000 plus a competitive equity and benefits package. - Comprehensive health plans. - 401k program and commuter benefits. - Professional development and parental leave. - Flexible time off policy. - Robust online onboarding program to train new hires. - Biweekly all hands meetings and a variety of internal virtual events.

Role Description We’re looking for a Product Designer to join a collaborative team where they’ll tackle complex, highly technical problems from concept to launch. Designers should be self-motivated and fluent in navigating multiple stakeholder perspectives to create new features and evolve our existing platform. In addition to rethinking the real estate experience, designers must be comfortable collaborating across Product and Engineering. Responsibilities - Design intuitive, human-centric flows and experiences that help our users achieve their goals with ease. - Work collaboratively with Product and Engineering partners from concept through completion and future iterations. - Own the end-to-end design (interaction, visual, etc.) across multiple features and projects. - Provide implementation guidance to engineers and ensure features launch at the highest quality. - Assess the success of your designs in the market and iterate to achieve better outcomes. - Advocate for our customers and help influence UI/UX best practices throughout the Qualia platform. - Prototype quickly with AI tools (e.g. Claude Code, Claude Design, Cursor) to spin up flows and interfaces fast, so you can put real prototypes in front of users and gather feedback early. Qualifications - Well-rounded skills and experience to run projects independently, end-to-end. - 3+ years of working experience. - Portfolio with a history of impactful projects that showcase your design process and meaningful outcomes. - Demonstrate strong UX, interaction, and visual design skills, along with a human-centric approach to designing products. - Shipped products that have simplified complex workflows. - Strong cross-functional collaboration and communication skills, and experience collaborating closely with engineering and product partners. - Have iterated on shipped products based on customer usage and feedback. - Fluency in commonly used design software and related tools. Requirements - This role has a base annual salary of $150,000-$180,000 plus a competitive equity and benefits package. - Salary to be determined by relevant experience, location, knowledge, and skills of the applicant, internal equity, and alignment with market data. Benefits - Comprehensive health plans. - 401k program. - Commuter benefits. - Professional development. - Parental leave. - Flexible time off policy. - Robust online onboarding program to train new hires. - Biweekly all hands meetings. - A variety of internal virtual events to keep employees connected.

Billing Specialist Austin, Texas At Qualia, we've built the leading B2B real estate technology that transforms the home buying and selling experience into a simple, secure, and enjoyable process. Our SMB and Enterprise products bring together users from across the real estate ecosystem---homebuyers and sellers, lenders, title and escrow agents, and real estate agents---onto a single shared digital closing platform, providing greater clarity and transparency to real estate transactions. Today, through our business customers across the country, millions of consumers use Qualia to close on homes every year. WHAT YOU'LL WORK ON Qualia's billing environment is complex. We manage subscription billing, usage-based charges, marketplace transactions, multiple credit structures, and a wide range of payment terms across thousands of customers. This role sits at the center of it all. As a Billing Specialist on the Revenue Operations team, you'll own and run core billing operations — processing payments, resolving billing discrepancies, generating invoices, managing credits, and ensuring our customers are billed accurately and on time. You'll work closely with Deal Desk, Finance, Customer Success, Growth Management, and Engineering to maintain data integrity across the full quote-to-cash lifecycle. This is not a back-office role. You are the point person for billing-related questions from customer-facing teams, and the quality of your work directly impacts customer trust, revenue recognition, and Qualia's ability to grow. RESPONSIBILITIES - Day-to-day billing operations: Oversee the billing status of accounts by researching and resolving billing inconsistencies, errors, and edge cases. Process incoming payments, manage billing runs, and ensure invoices are generated accurately — including for customers on non-standard payment plans, split payments, and deferred terms - Invoicing and customer billing materials: Create invoices and custom billing materials for Strategic and High Growth accounts. Review customer payment plans regularly for timely payments and follow up where necessary - Credits and adjustments: Manage the application of bank partner credits, ORT credits, and Qualia credits to customer accounts. Investigate and resolve situations where credits have not been applied correctly, and ensure visibility for customer-facing teams into credit balances and application history - Refunds and concessions: Manage the approval process for concessions and refunds. Issue refunds, collect on failed charges, and review payment disputes in accordance with established approval thresholds - Collections and past-due account management: Own the collections process for overdue accounts, including direct outreach to customers via email and phone. Navigate sensitive payment conversations with professionalism and empathy, working to resolve outstanding balances while preserving strong customer relationships and escalating to Growth Management or Customer Success when needed - Cross-functional collaboration: Serve as the primary point of contact for billing-related support cases from Growth Managers, Customer Success Managers, and Support. Participate in daily billing standups and biweekly case reviews to identify patterns, reduce repeat inquiries, and surface systemic issues - Data quality: Monitor billing data for errors such as duplicate subscriptions, incorrect plan amounts, overstated allotments, and misconfigured charges. Proactively flag issues before they reach customers rather than waiting for inbound reports YOUR BACKGROUND THAT LIKELY MAKES YOU A MATCH - 1–2 years of experience in billing operations, accounts receivable, or a revenue operations role — ideally in a SaaS or subscription-based environment - Experience with subscription billing platforms (Ordway, Zuora, Chargebee, or similar) and familiarity with how billing systems integrate with CRMs and ERPs - Strong command of Excel and Google Sheets; comfortable working with large datasets to investigate discrepancies and build reports - High attention to detail and a low tolerance for unresolved loose ends — you follow issues through to completion - Strong verbal and written communication skills, including the ability to explain complex billing situations clearly to both internal teams and customers - Ability to work well with ambiguity, prioritize across competing requests, and problem-solve independently in a fast-paced environment - Comfort navigating cross-functional relationships — you'll work daily with Deal Desk, Finance, Engineering, and customer-facing teams Nice to Have: - Experience with Salesforce, Intacct, Ordway, or Stripe - Familiarity with revenue recognition concepts (ASC 606) and how billing data feeds into accounting processes - Experience with collections or dunning processes - Background in real estate, fintech, or title & escrow Based in Austin, TX, with the ability to work in the office a minimum of two days per week is required.  WHY QUALIA Qualia is made up of incredibly bright, mission-driven coworkers who are passionate about using technology to solve real-world problems---and we're growing quickly. In order to continue building an engaging and dynamic organization, we're committed to giving everyone the support they need to do great work. Our benefits package is designed to allow our team members to be their best selves, both in and out of the workplace. In addition to comprehensive health plans, a 401k program, and commuter benefits, we prioritize family and personal well-being through professional development, parental leave, and a flexible time off policy. Qualia offers a robust online onboarding program to train new hires, biweekly all hands meetings, and a variety of internal virtual events to keep employees connected. We believe diverse perspectives and backgrounds are critical to building great technology, and our goal is to cultivate an environment where people feel equally valued and respected. Qualia is proud to be an equal-opportunity workplace, and we welcome applicants from all backgrounds regardless of race, color, ancestry, religion, gender identity or expression, sexual orientation, marital status, age, citizenship, socioeconomic status, disability, or veteran status.

At Qualia, we've built the leading B2B real estate technology that transforms the home buying and selling experience into a simple, secure, and enjoyable process. Our SMB and Enterprise products bring together users from across the real estate ecosystem---homebuyers and sellers, lenders, title and escrow agents, and real estate agents---onto a single shared digital closing platform, providing greater clarity and transparency to real estate transactions. Today, through our business customers across the country, millions of consumers use Qualia to close on homes every year. WHAT YOU'LL WORK ON The Embedded Payments Growth Lead will be a key contributor to the launch and growth of Qualia’s Embedded Payments products—starting with Earnest Money Deposits (EMD) and expanding to Cash-to-Close. Reporting to the Director of Banking, this role owns the end-to-end customer journey from initial outreach through successful onboarding and early adoption. You will be the face of the product to customers, the engine behind pipeline execution, and the connective tissue between Product, Compliance, and Payments Operations. This is a high-visibility, high-ownership role at the intersection of fintech and real estate—ideal for someone who thrives in early-stage product environments and wants to build something meaningful from the ground up. RESPONSIBILITIES Sales & Direct Engagement - Lead the direct sales motion to identify, pitch, and close deals for Embedded Payments: EMD and Cash-to-Close solutions through wide release - Maintain continuous engagement with clients from point of sale through onboarding to prevent drop-off and ensure a seamless experience - Build and maintain a library of pitch decks, one-pagers, objection-handling guides, and competitive positioning materials tailored to real estate payments Onboarding & Implementation - Act as the primary project manager, guiding clients through the client onboarding process, coordinating all required documentation and approvals - Work closely with the Payments Operations team to manage technical setup flows and ensure all compliance requirements are satisfied prior to go-live - Own client enablement during the initial three-month ramp period, driving product adoption and identifying early expansion opportunities - Serve as the primary escalation point for client issues during onboarding, coordinating rapid resolution across internal teams Go-To-Market Strategy & Insights - Partner with Product Marketing team to develop and refine the playbook for the Embedded Payments product suite as new features and payment rails come online - Conduct regular analysis of pipeline and adoption data to identify trends, conversion bottlenecks, and expansion opportunities—translating findings into clear recommendations for leadership - Build and maintain reporting on key GTM KPIs including pipeline velocity, onboarding completion rates, and early adoption metrics YOUR BACKGROUND THAT LIKELY MAKES YOU A MATCH - 5-6 years of experience in sales, partnerships, customer success, or GTM roles—ideally within fintech, banking, payments, or real estate technology - Demonstrated ability to manage a pipeline or CRM with accuracy and discipline; experience with Salesforce preferred - Proven track record of owning a client relationship end-to-end, from prospecting through onboarding and adoption - Comfortable operating in early-stage or zero-to-one product environments where the playbook is still being written - Strong written and verbal communication skills with the ability to synthesize complex product and compliance concepts for non-technical audiences - Active, hands-on use of major LLM tools (Claude, ChatGPT, Gemini) in a professional context to accelerate analytical or writing workflows - Familiarity with ACH, wire, or digital payment infrastructure is a meaningful advantage. Title, escrow, or real estate industry experience is a strong plus While this role is based in Austin, Texas, we're open to exploring remote possibilities for qualified candidates. We have other physical office locations in San Francisco, California, and Concord, New Hampshire. WHY QUALIA Qualia is made up of incredibly bright, mission-driven coworkers who are passionate about using technology to solve real-world problems---and we're growing quickly. In order to continue building an engaging and dynamic organization, we're committed to giving everyone the support they need to do great work. Our benefits package is designed to allow our team members to be their best selves, both in and out of the workplace. In addition to comprehensive health plans, a 401k program, and commuter benefits, we prioritize family and personal well-being through professional development, parental leave, and a flexible time off policy. Qualia offers a robust online onboarding program to train new hires, biweekly all hands meetings, and a variety of internal virtual events to keep employees connected. We believe diverse perspectives and backgrounds are critical to building great technology, and our goal is to cultivate an environment where people feel equally valued and respected. Qualia is proud to be an equal-opportunity workplace, and we welcome applicants from all backgrounds regardless of race, color, ancestry, religion, gender identity or expression, sexual orientation, marital status, age, citizenship, socioeconomic status, disability, or veteran status. By submitting your application, you acknowledge and agree to the collection, processing, and use of your personal information as described in our Employee Data Privacy Notice. #LI-Remote

At Qualia, we've built the leading B2B real estate technology that transforms the home buying and selling experience into a simple, secure, and enjoyable process. Our SMB and Enterprise products bring together users from across the real estate ecosystem---homebuyers and sellers, lenders, title and escrow agents, and real estate agents---onto a single shared digital closing platform, providing greater clarity and transparency to real estate transactions. Today, through our business customers across the country, millions of consumers use Qualia to close on homes every year. WHAT YOU'LL WORK ON We’re looking for a Strategic Implementation Manager to join this high-impact team and help lead the delivery of our most bespoke enterprise projects. In this role, you’ll partner closely with a Strategic Implementation Principal, who defines the project strategy and implementation plan. You’ll then bring that plan to life — orchestrating workstreams, coordinating cross-functional teams, managing customer communications, and ensuring every part of the project is delivered on time, within scope, and at the highest quality. You’ll also have the opportunity to directly participate in implementation in key areas identified by the Principal, allowing you to build deep expertise in enterprise onboarding while playing a central role in complex, high-impact projects. RESPONSIBILITIES - Drive project delivery: Own project plans across all implementation workstreams, coordinating schedules, milestones, and success metrics from kick-off through go-live - Partner with leadership: Work hand-in-hand with the Strategic Implementation Principal to translate strategy into execution — ensuring all project elements align with the broader implementation plan - Manage relationships: Serve as a key customer-facing point of contact, leading project meetings, sharing status updates, and ensuring alignment across all stakeholders - Orchestrate complexity: Coordinate delivery across multiple internal teams — including product, engineering, integrations, and services — while maintaining accountability and momentum - Participate directly: In addition to project management responsibilities, engage directly in portions of the implementation as assigned by the Principal, contributing to delivery in areas where hands-on support is required - Adapt and evolve: Manage bespoke, high-visibility projects where scope, structure, and ownership shift based on client needs YOUR BACKGROUND THAT LIKELY MAKES YOU A MATCH - 5+ years of experience using Qualia (or other Title Production Systems) at an administrative level is required - Direct experience managing technical implementation projects - Proven success leading enterprise-scale projects with multiple workstreams and evolving requirements - Strong understanding of real estate, title, escrow, lender, or underwriting operations (or a willingness to learn quickly) - Excellent organizational and planning skills, with a demonstrated ability to coordinate complex projects and keep stakeholders aligned - Strong communication skills, with the ability to synthesize complexity into clarity for customers and internal teams - A proactive, solutions-oriented mindset — you anticipate issues before they arise and keep projects moving forward WHY YOU WILL LOVE THIS ROLE - You’ll work on strategic, high-impact projects that shape the future of the real estate transaction ecosystem - You’ll partner closely with senior leaders while developing deep expertise in enterprise onboarding and delivery - You’ll operate at the center of complex, high-value client engagements — solving real-world problems with technology - You’ll have the autonomy to lead projects from start to finish while directly contributing to their success This role has a base annual salary of $140,000-$180,000 plus a competitive equity and benefits package. (Salary to be determined by relevant experience, location, knowledge, and skills of the applicant, internal equity, and alignment with market data.) WHY QUALIA Qualia is made up of incredibly bright, mission-driven coworkers who are passionate about using technology to solve real-world problems---and we're growing quickly. In order to continue building an engaging and dynamic organization, we're committed to giving everyone the support they need to do great work. Our benefits package is designed to allow our team members to be their best selves, both in and out of the workplace. In addition to comprehensive health plans, a 401k program, and commuter benefits, we prioritize family and personal well-being through professional development, parental leave, and a flexible time off policy. Qualia offers a robust online onboarding program to train new hires, biweekly all hands meetings, and a variety of internal virtual events to keep employees connected. We believe diverse perspectives and backgrounds are critical to building great technology, and our goal is to cultivate an environment where people feel equally valued and respected. Qualia is proud to be an equal-opportunity workplace, and we welcome applicants from all backgrounds regardless of race, color, ancestry, religion, gender identity or expression, sexual orientation, marital status, age, citizenship, socioeconomic status, disability, or veteran status. By submitting your application, you acknowledge and agree to the collection, processing, and use of your personal information as described in our Employee Data Privacy Notice. #LI-Remote

Drive financial analysis and forecasting, support reporting processes, build financial models, and serve as a strategic partner to enhance decision-making and improve planning processes across the organization.

At Qualia, we've built the leading B2B real estate technology that transforms the home buying and selling experience into a simple, secure, and enjoyable process. Our SMB and Enterprise products bring together users from across the real estate ecosystem---homebuyers and sellers, lenders, title and escrow agents, and real estate agents---onto a single shared digital closing platform, providing greater clarity and transparency to real estate transactions. Today, through our business customers across the country, millions of consumers use Qualia to close on homes every year. WHAT YOU'LL WORK ON Qualia is looking for an experienced Senior Product Marketing Manager to lead the go-to-market strategy for one of our fast growing product lines. As a key member of the Product Marketing team, this individual will manage go-to-market initiatives, lead product/feature launches and integrated campaigns, develop messaging and positioning, support sales enablement, and produce content such as product collateral, videos, and customer case studies. This highly collaborative role partners closely with many cross-functional teams, including but not limited to Product, Sales, Marketing, and Customer Success. RESPONSIBILITIES - Create and execute comprehensive go-to-market strategies for new product launches, feature releases, and integrated marketing campaigns - Produce compelling value propositions and messaging that differentiate our products in the market and resonate with our target audiences - Develop high-quality content, including product decks, videos, customer case studies, webinars, and more, that highlight the benefits and differentiators of our products - Partner with sales teams to develop effective tools, training, and content that empowers them to communicate the value of our products to prospects and customers. Create and deliver presentations, sales collateral, and case studies that show customer success - Gather customer feedback to iterate on product messaging and positioning. Work closely with Customer Success to understand customer pain points and advocate for them internally - Work closely with Product, Marketing, Sales, Customer Success, and other teams to ensure alignment on messaging, campaigns, and overall marketing strategy YOUR BACKGROUND THAT LIKELY MAKES YOU A MATCH - Minimum of 5-7 years of product marketing experience, preferably within B2B SaaS - Proven experience in go-to-market planning, product launch execution, and creating compelling content - Exceptional verbal and written communication skills with an ability to translate concepts into clear, compelling messaging and positioning - Demonstrated ability to work cross-functionally and influence multiple stakeholders without direct authority - Experience managing complex projects with multiple stakeholders, with strong organizational and project management skills - Ability to thrive in a fast-paced, dynamic environment with a collaborative, humble, and solutions-oriented mindset - Experience with fintech and/or the title industry is a plus While this role is based in Austin, Texas, we're open to exploring remote possibilities for qualified candidates. WHY QUALIA Qualia is made up of incredibly bright, mission-driven coworkers who are passionate about using technology to solve real-world problems---and we're growing quickly. In order to continue building an engaging and dynamic organization, we're committed to giving everyone the support they need to do great work. Our benefits package is designed to allow our team members to be their best selves, both in and out of the workplace. In addition to comprehensive health plans, a 401k program, and commuter benefits, we prioritize family and personal well-being through professional development, parental leave, and a flexible time off policy. Qualia offers a robust online onboarding program to train new hires, biweekly all hands meetings, and a variety of internal virtual events to keep employees connected. We believe diverse perspectives and backgrounds are critical to building great technology, and our goal is to cultivate an environment where people feel equally valued and respected. Qualia is proud to be an equal-opportunity workplace, and we welcome applicants from all backgrounds regardless of race, color, ancestry, religion, gender identity or expression, sexual orientation, marital status, age, citizenship, socioeconomic status, disability, or veteran status. By submitting your application, you acknowledge and agree to the collection, processing, and use of your personal information as described in our Employee Data Privacy Notice. #LI-Remote

At Qualia, we've built the leading B2B real estate technology that transforms the home buying and selling experience into a simple, secure, and enjoyable process. Our SMB and Enterprise products bring together users from across the real estate ecosystem---homebuyers and sellers, lenders, title and escrow agents, and real estate agents---onto a single shared digital closing platform, providing greater clarity and transparency to real estate transactions. Today, through our business customers across the country, millions of consumers use Qualia to close on homes every year. WHAT YOU'LL WORK ON Because purchasing a home is often the largest financial transaction of our users' lives, the stakes for getting security right are real. Our Information Security team doesn't rely on assumptions—we identify where they've been made, assess the risk, and communicate it clearly to the business. We define what "normal" looks like across our products, customers, employees, and assets, and we own the detection and response when something deviates from that baseline. As a Senior Information Security Engineer, you'll operate at the intersection of technical depth and business impact. You bring hard-won experience and sharp instincts, but you stay genuinely curious about what's new in the threat landscape. Whether you're writing policy, building detection logic, or shipping code, you'll have real autonomy to make pragmatic decisions that protect the company without standing in the way of its growth. Security at Qualia isn't siloed—it touches every team and every product. That means you'll need to be as comfortable talking to an engineer about a misconfiguration as you are briefing a business leader on risk. A growth mindset isn't optional here; as the threats we face become more numerous and sophisticated, so must we. RESPONSIBILITIES - Partner with stakeholders across the business to identify gaps and strengthen Qualia's security posture - Uncover security weaknesses in technologies and processes through threat modeling, security assessments, and the development of practical security baselines - Build and operate tooling across the full security lifecycle: prevention, detection, investigation, and response - Evaluate the security posture of cloud environments, including reviewing configurations, monitoring for drift, and ensuring alignment with organizational security baselines - Serve as a point of escalation for customer-reported security concerns, triaging issues, communicating clearly with affected parties, and driving issues to resolution - Triage and reproduce vulnerability findings from penetration tests, internal tooling, and external reports—and communicate associated risk clearly to the right audiences - Scale security impact through automation and education, making the whole organization more security-aware YOUR BACKGROUND THAT LIKELY MAKES YOU A MATCH - 4+ years of professional information security experience, with both a strong defensive foundation and familiarity with offensive techniques - Genuine curiosity about how systems work and how they break - The ability to write code—whether it's a quick automation script or a more substantial detection tool - Hands-on experience with: - Security operations tooling (e.g., SIEMs, IDS/IPS, WAFs, log monitoring platforms) - Core IT domains, including endpoint management, networking, web applications, and cloud infrastructure - Identity and access management concepts (e.g., SSO, MFA, role-based access controls) - Navigating the security implications of emerging technologies—including AI and large language models—as the company evaluates and adopts new tools - Security automation and orchestration: experience connecting tools, writing integrations, or building workflows that reduce response times and manual effort - Penetration testing tools (e.g., Nmap, Nessus, Metasploit, Burp Suite, or similar) - The ability to translate complex security concepts into clear, actionable language for technical and non-technical audiences alike - Bachelor's degree in a relevant field, or equivalent practical experience - Information Security or IT certifications are a plus - Nice to have - Experience with or exposure to compliance frameworks (e.g., SOC 2, ISO 27001, or similar) - Information Security Certificates (e.g., CISSP, GIAC, or similar) This role has a base annual salary of $180,000-$200,000 plus a competitive equity and benefits package. (Salary to be determined by relevant experience, location, knowledge, and skills of the applicant, internal equity, and alignment with market data.) WHY QUALIA Qualia is made up of incredibly bright, mission-driven coworkers who are passionate about using technology to solve real-world problems---and we're growing quickly. In order to continue building an engaging and dynamic organization, we're committed to giving everyone the support they need to do great work. Our benefits package is designed to allow our team members to be their best selves, both in and out of the workplace. In addition to comprehensive health plans, a 401k program, and commuter benefits, we prioritize family and personal well-being through professional development, parental leave, and a flexible time off policy. Qualia offers a robust online onboarding program to train new hires, biweekly all hands meetings, and a variety of internal virtual events to keep employees connected. We believe diverse perspectives and backgrounds are critical to building great technology, and our goal is to cultivate an environment where people feel equally valued and respected. Qualia is proud to be an equal-opportunity workplace, and we welcome applicants from all backgrounds regardless of race, color, ancestry, religion, gender identity or expression, sexual orientation, marital status, age, citizenship, socioeconomic status, disability, or veteran status. By submitting your application, you acknowledge and agree to the collection, processing, and use of your personal information as described in our Employee Data Privacy Notice. #LI-Remote