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• Define travel and expense services requirements and performance metrics through awareness of relevant Federal policies, T&E Federal Integrated Business Framework standards, research and fact-finding combined with an understanding of applicable T&E commercial and Federal services. • Develop and maintain T&E business modeling, process modeling, and T&E service configuration design documents for the client initiative. • Conduct assessment of current and future state needs and related gap analyses; provides corrective action, as applicable. • Participate in evaluation requirements and test scenarios. • Develop related communications material to garner leadership and stakeholder alignment and endorsement. • Provide advice and guidance to federal counterparts on industry best practices. • Provide meeting management support as necessary.

• Develop, execute, and maintain test strategies, test plans, and test cases for Pega-based applications undergoing modernization and cloud migration. • Perform functional, regression, integration, system, and user acceptance testing (UAT) for applications built on Pega Cloud for Government. • Validate end-to-end business workflows to ensure alignment with redesigned processes and modernization objectives. • Collaborate with Business Analysts, Developers, and Product Owners to clarify requirements and acceptance criteria. • Participate in Agile ceremonies (sprint planning, daily stand-ups, sprint reviews, retrospectives) and contribute to continuous improvement. • Design and execute test scenarios for data migration and validation, ensuring data integrity between legacy systems and Pega Cloud. • Perform API and integration testing across interfacing systems. • Identify, document, and track defects using tools such as Jira; work closely with development teams to support resolution and retesting. • Support performance and load testing efforts to ensure scalability and reliability of cloud-based applications. • Validate security and access controls, ensuring compliance with state and regulatory requirements. • Maintain test documentation and traceability between requirements, test cases, and defects.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Genesis Consulting is seeking an experienced, forward-thinking SAP Concur Functional Consultant with a passion for growth and business transformation. The Functional Consultant will lead functional design, configuration, and deployment of a new automated, web-based Travel Management System (TMS) built on SAP Concur. The SAP Concur Functional Consultant will ensure that the client’s new TMS is properly configured to support automated travel booking, approval routing, reimbursement processing, compliance controls, and system integrations. This role is critical to delivering a scalable, compliant, and user-friendly solution that meets operational and regulatory requirements. Duties and Responsibilities - Requirements & Functional Design - Lead requirements gathering sessions with stakeholders across all 14 divisions. - Analyze current-state travel authorization (TA), booking, approval, reimbursement, and audit workflows. - Design future-state SAP Concur configurations that align with Board policies and divisional approval hierarchies. - Develop functional design documents (FDDs), configuration workbooks, and process flow diagrams. - System Configuration - Configure SAP Concur modules including: - Travel (reservation booking via GDS integration) - Request/Authorization workflows - Expense and automated reimbursement processing - Approval hierarchies and routing logic - Configure compliance controls, audit rules, per diem rates, and policy enforcement settings. - Support funding structures and financial coding alignment for integration with the Board’s monitoring and reimbursement systems. - Integration & Data Alignment - Collaborate with technical teams to define and validate system integrations with: - Monitoring systems - Reimbursement and financial systems - Travel claim audit services - Customer service support platforms - Support field mapping, interface design validation, workflow alignment, and data reconciliation. - Participate in data migration and validation activities. - Testing & Deployment - Develop functional test scripts and support System Integration Testing (SIT) and User Acceptance Testing (UAT). - Troubleshoot configuration issues and resolve defects. - Support phased rollout across divisions and traveler groups. - Provide post-go-live stabilization support and configuration refinements. - Compliance & Governance - Ensure solution alignment with Federal Travel Regulation (FTR) requirements and internal Board policies. - Embed compliance checkpoints within TA and reimbursement workflows. - Support audit readiness and reporting capabilities. Qualifications - Minimum 5–7 years of experience implementing SAP Concur Travel and Expense solutions. - Demonstrated experience configuring travel authorization, booking, expense, and reimbursement modules. - Experience supporting federal or highly regulated financial environments. - Strong understanding of GDS integrations and enterprise financial system interfaces. - Experience supporting organizations with 2,000+ users and complex approval hierarchies. - Ability to translate business requirements into system configuration. Requirements - Experience implementing SAP Concur within federal financial regulatory agencies. - Knowledge of FFIEC-related operational environments. - Experience supporting large-scale travel programs ($10M+ annual spend). Minimum Education - Bachelor’s Degree in Computer Science, IT, or related field. Master’s Degree preferred. Certifications - CIP (Certified Implementation Partner) Certification Required. Other - U.S. Citizenship is required.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Genesis Consulting is seeking an experienced, forward-thinking SAP Concur Technical Consultant with a passion for growth and business transformation. The Technical Consultant will lead the technical architecture, integration design, data migration, and interface development activities for implementation of a new automated, web-based Travel Management System (TMS) built on SAP Concur for a federal client. The SAP Concur Technical Consultant will ensure the new TMS is securely integrated with the client’s enterprise systems, enabling automated travel booking, approval routing, reimbursement processing, and audit compliance. This role is critical to delivering a technically sound, secure, and scalable solution that supports the client’s operational and regulatory requirements. Duties and Responsibilities - Technical Architecture & Integration Design - Define and document the end-to-end technical architecture for SAP Concur implementation. - Design and oversee system integrations between SAP Concur and: - Monitoring systems - Reimbursement and financial systems - Travel claim audit services - Customer service support platforms - Coordinate GDS connectivity and ensure seamless reservation data exchange. - Develop interface control documents (ICDs) and data flow diagrams. - Interface Development & Data Management - Lead configuration and testing of inbound/outbound interfaces, including employee data, funding structures, cost centers, and reimbursement transactions. - Perform field mapping, transformation logic validation, and data reconciliation. - Support data migration activities, including user profiles, approval hierarchies, and historical travel data as required. - Ensure secure authentication, role-based access controls, and compliance with IT security standards. - Testing & Technical Validation - Develop and execute technical test plans for System Integration Testing (SIT). - Support User Acceptance Testing (UAT) by resolving interface defects and validating data accuracy. - Monitor system performance and troubleshoot integration or data transmission issues. - Coordinate regression testing during configuration updates and system releases. - Compliance, Controls & Security - Ensure technical configurations align with Federal Travel Regulation (FTR) requirements and internal policies. - Implement audit logging, traceability controls, and reporting capabilities to support travel claim audit services. - Validate secure data exchange protocols and encryption standards for financial and personally identifiable information (PII). - Deployment & Post-Go-Live Support - Support cutover planning, production deployment, and environment migrations. - Provide post-go-live technical stabilization and interface monitoring. - Establish technical documentation and knowledge transfer for IT personnel. Qualifications - Minimum 5–7 years of technical implementation experience with SAP Concur Travel and Expense solutions. - Demonstrated experience designing and implementing enterprise system integrations (APIs, flat file interfaces, middleware, or web services). - Experience integrating SaaS solutions with financial, ERP, and monitoring systems. - Strong knowledge of data mapping, transformation logic, and reconciliation processes. - Experience supporting highly regulated federal or financial regulatory environments. - Understanding of secure authentication, access controls, and enterprise IT security standards. Requirements - Experience supporting federal financial oversight agencies or similar governance structures. - Experience with large-scale travel programs supporting 2,000+ users and complex approval hierarchies. - Familiarity with GDS integrations and enterprise financial system connectivity. Minimum Education - Bachelor’s Degree in Computer Science, IT, or related field. Master’s Degree preferred. Certifications - CIP (Certified Implementation Partner) Certification Required. Other - U.S. Citizenship is required.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Genesis Consulting is seeking an experienced, forward-thinking OCM Consultant with a passion for growth and business transformation. The OCM Consultant will lead the change strategy and user adoption efforts for the implementation of an automated, web-based Travel Management System (TMS) built on SAP Concur for a Federal Client. The OCM Consultant will ensure a smooth transition to a modernized, integrated TMS that preserves the client’s structured approval processes while improving automation, compliance, and traveler experience. This role is critical to achieving enterprise-wide adoption across diverse traveler populations and maintaining operational continuity during system replacement. Duties and Responsibilities - Change Strategy & Governance - Develop and execute a comprehensive OCM strategy aligned with the client’s governance structure and divisional approval hierarchies. - Conduct stakeholder impact assessments across all 14 divisions and traveler groups. - Establish change governance, sponsorship alignment, and division-level change champion networks. - Coordinate closely with the Program Manager and technical implementation team to align change activities with system design and deployment milestones. - Stakeholder Engagement & Communications - Develop and implement a targeted communications plan addressing executives, division leadership, travel approvers, finance personnel, and travelers. - Communicate changes to Travel Authorization (TA) workflows, approval hierarchies, and reimbursement processes. - Prepare executive briefings and adoption dashboards to monitor organizational readiness and risk. - Business Process Transition - Support transition from the client’s current GDS-connected online reservation system to SAP Concur while maintaining continuity of operations. - Ensure users understand updated workflows for: - Travel Authorizations (TA) - Reservation booking - Automated reimbursement claim submission - Audit and compliance checkpoints - Coordinate change impacts associated with integration to monitoring systems, reimbursement systems, and audit services. - Training & Adoption - Conduct training needs analysis for all Traveler categories. - Develop role-based training materials, job aids, quick reference guides, and process documentation. - Support training delivery (virtual and in-person as required). - Partner with the customer service support desk to ensure readiness for post-go-live traveler assistance. - Readiness & Post-Go-Live Support - Lead organizational readiness assessments prior to deployment. - Support User Acceptance Testing (UAT) from a business adoption perspective. - Monitor adoption metrics, help desk trends, and traveler feedback post-go live. - Recommend and implement corrective actions to improve compliance, efficiency, and user satisfaction. Qualifications - Minimum 5–7 years of Organizational Change Management experience supporting federal or highly regulated environments. - Demonstrated experience supporting ERP or enterprise SaaS implementations, preferably in travel and expense systems. - Experience with SAP Concur or comparable federal travel systems (e.g., ETS2). - Strong understanding of federal travel processes, including Travel Authorization workflows and reimbursement lifecycle management. - Experience supporting large, multi-division organizations (2,000+ users). - Proven ability to align change strategy with compliance-driven business processes and audit requirements. Requirements - Experience supporting implementations with federal regulatory agencies or similarly structured federal organizations. - Familiarity with FFIEC-related operational environments. Minimum Education - Bachelor’s Degree in Computer Science, IT, or related field. Master’s Degree preferred. Certifications - Prosci, CCMP, or equivalent change management certification preferred. Other - U.S. Citizenship is required.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Genesis Consulting is seeking an experienced, forward-thinking Training Lead with a passion for growth and business transformation. The Training Lead will design and execute the enterprise-wide training strategy supporting implementation of a new automated, web-based Travel Management System (TMS) built on SAP Concur for a Federal client. The Training Lead will ensure that all travelers and support personnel are fully prepared to transition from the current travel system to SAP Concur, enabling seamless travel booking, approval routing, and automated reimbursement processing. This role is critical to achieving user proficiency, minimizing disruption, and ensuring compliance with travel policies and federal regulations. Duties and Responsibilities - Training Strategy & Planning - Develop and execute a comprehensive, role-based training strategy aligned to system design, deployment waves, and divisional approval hierarchies. - Conduct training needs assessments for all traveler types, including frequent travelers, infrequent travelers, travel arrangers, approvers, finance personnel, and auditors. - Establish a training governance structure and delivery schedule to support phased rollout across 14 divisions. - Curriculum Development - Design and develop training materials tailored to travel processes, including: - Travel Authorization (TA) creation and approval routing - Online travel booking through the GDS-connected platform - Automated reimbursement claim submission - Compliance checkpoints and audit documentation - Create instructor-led training materials, eLearning modules, quick reference guides, job aids, FAQs, and recorded tutorials. - Ensure training content reflects client-specific workflows, funding structures, and integration touchpoints. - Delivery & Facilitation - Lead live and virtual instructor-led training sessions. - Coordinate division-specific training sessions aligned to approval hierarchies and operational nuances. - Provide executive-level overview sessions for senior leadership and division heads. - Prepare the customer service support desk to respond to post-go-live inquiries. - System & Integration Awareness - Collaborate with functional and technical teams to ensure training reflects system integrations with monitoring systems, reimbursement systems, and travel claim audit services. - Participate in User Acceptance Testing (UAT) to validate training scenarios and materials against final system configuration. - Adoption & Post-Go-Live Support - Develop knowledge transfer plans for internal support teams. - Monitor adoption metrics, training attendance, and help desk trends post-deployment. - Refine training materials based on user feedback and system enhancements. - Maintain updated documentation aligned with system releases and configuration updates. Qualifications - Minimum 5 years of experience leading enterprise training initiatives for ERP or SaaS implementations. - Demonstrated experience delivering training in federal or highly regulated environments. - Experience with SAP Concur or comparable travel and expense systems. - Proven ability to develop role-based training programs for large, multi-division organizations (2,000+ users). - Strong understanding of federal travel processes, including Travel Authorizations and reimbursement workflows. - Excellent facilitation, communication, and stakeholder engagement skills. Requirements - Experience supporting implementations with federal regulatory agencies or similarly structured federal organizations. - Familiarity with FFIEC-related operational environments. Minimum Education - Bachelor’s Degree in Computer Science, IT, or related field. Master’s Degree preferred. Certifications - Prosci, CCMP, or equivalent change management certification preferred. Other - U.S. Citizenship is required.

• Configure the TMS to align with Board travel policies, approval hierarchies, compliance controls, and reporting requirements. • Support platform setup including user roles, workflows, booking configurations, and policy enforcement rules. • Coordinate deployment activities, cutover planning, and post-go-live stabilization. • Design and support integrations between the TMS and financial management (FM), expense, ERP, monitoring, and reimbursement systems using APIs and secure data interfaces. • Collaborate with technical teams to map data fields, validate data flows, and ensure system interoperability. • Troubleshoot integration issues and support resolution in coordination with vendors and internal IT teams. • Elicit, document, and validate functional and technical requirements from business stakeholders. • Translate business requirements into system configuration specifications and integration design documentation. • Conduct gap analyses and recommend process improvements aligned with best practices. • Develop and execute test plans, test scripts, and validation scenarios for system configuration and integrations. • Lead workflow validation and manage User Acceptance Testing (UAT), including defect tracking and resolution. • Ensure system readiness prior to production deployment. • Support project planning activities, milestones, and deliverables. • Assist with stakeholder communications, training coordination, and change management initiatives. • Develop user documentation and job aids to support adoption of the new system.

• Analyze submitted travel expense reports to ensure accuracy, documentation completeness, and compliance with reimbursement policies. • Reconcile travel spend across systems, identify out-of-policy expenses, duplicates, or irregularities, and escalate findings. • Evaluate travel expenditure trends and support budgeting, cost tracking, and financial reporting. • Support automated audit rule development, strengthen internal controls, and recommend reimbursement workflow improvements.

• Assist travelers with reservations, itinerary changes, authorizations, and troubleshooting within the web-based TMS. • Support preparation and submission of expense reports, ensure required documentation, and coordinate resolution of audit exceptions. • Maintain traveler profiles, permissions, and data integrity within the TMS and integrated reimbursement systems. • Monitor compliance with travel policies, identify exceptions, and escalate non-adherence as required. • Collaborate with the Travel Program Manager and support desk to ensure seamless, end-to-end travel and reimbursement support.

• Lead Travel Program Operations: Provide strategic oversight of the Board’s automated Travel Management System (TMS), ensuring operational efficiency, compliance, and continuous improvement. • Oversee TMS Implementation & Integration: Manage system configuration and integration with monitoring, financial, and reimbursement platforms to ensure seamless end-to-end travel and expense processing. • Manage Vendors & Contracts: Direct vendor performance, enforce SLAs, and oversee travel service providers and audit partners. • Govern Travel Policy & Compliance: Develop and maintain travel policies, ensure system-enforced compliance, and monitor audit findings and spend controls. • Ensure Risk Management & Duty of Care: Oversee traveler tracking, risk monitoring, and emergency response protocols. • Supervise Audit & Support Services: Manage travel claim audit services and customer support desk operations to ensure accurate reimbursements and high-quality traveler assistance.