• Provide operational and administrative support to the People Business Partner team within Field Operations. • Respond to employee inquiries through shared HR inboxes and escalate matters as needed. • Maintain HR forms, templates, and internal documentation to ensure accuracy, consistency, and accessibility. • Support employee lifecycle processes including employee changes, separations, and record maintenance while ensuring compliance with multi-state employment laws. • Assist with tracking and documentation related to LOA and ADA accommodation requests. • Contribute to People Team initiatives and identify opportunities to improve HR processes and systems. • Maintain accurate employee data within the HRIS system and troubleshoot issues as needed. • Generate reports to support operational, compliance, and business needs. • Provide insights and recommendations to help optimize HR systems and workflows. • Support administration of company benefits programs, including open enrollment, onboarding, and qualifying life events. • Respond to employee benefit inquiries and coordinate with vendors to resolve issues. • Partner with HR Operations to review and approve new hire benefit enrollments and Evidence of Insurability (EOI) requests.

• Own and continuously improve the company's performance management framework. • Lead company-wide OKR planning, tracking and quarterly review cycles. • Design and implement scalable people processes that improve organizational effectiveness. • Analyze people, performance and operational data to identify trends, measure outcomes and recommend improvements. • Build dashboards and reports that provide meaningful insights into organizational performance. • Define business requirements for HR systems, reporting tools and workflow automation. • Partner with leaders across the company to improve team performance and execution. • Develop frameworks for performance reviews, calibration, promotions and career development. • Drive initiatives that strengthen accountability, ownership and a high-performance culture. • Ensure company values are embedded throughout employee programs, performance evaluations and day-to-day operations. • Continuously identify opportunities to simplify processes, eliminate inefficiencies and improve the employee experience. • Support strategic people initiatives and organizational projects as the company grows.

• Own and continuously improve the company's performance management framework. • Lead company-wide OKR planning, tracking and quarterly review cycles. • Design and implement scalable people processes that improve organizational effectiveness. • Analyze people, performance and operational data to identify trends, measure outcomes and recommend improvements. • Build dashboards and reports that provide meaningful insights into organizational performance. • Define business requirements for HR systems, reporting tools and workflow automation. • Partner with leaders across the company to improve team performance and execution. • Develop frameworks for performance reviews, calibration, promotions and career development. • Drive initiatives that strengthen accountability, ownership and a high-performance culture. • Ensure company values are embedded throughout employee programs, performance evaluations and day-to-day operations. • Continuously identify opportunities to simplify processes, eliminate inefficiencies and improve the employee experience.

• As the People Manager, you play a critical role in shaping the employee experience at Western Computer. • You lead key people programs, support our team’s operational excellence, and serve as a trusted partner to employees and managers. • From onboarding and compliance to benefits support and employee engagement, you help ensure our people feel supported, heard, and empowered. • Assist in developing and implementing People strategies that foster a high-performance culture and support business growth. • Implement and ensure compliance with Western’s People policies and procedures, communicating clearly and consistently across the organization. • Maintain accurate employee records in TriNet and other platforms. • Produce and analyze people metrics including headcount, turnover, retention, hiring, engagement, and training completion. • Handle complex employee relations cases and apply our policies consistently and fairly. • Partner with the Director of People to administer compensation programs, salary reviews, promotions, and market-based pay practices. • Oversee semi-monthly and off-cycle payroll processing in partnership with TriNet.