Pearce Services

• Lead all Solar O&M operations across the Eastern region, ensuring performance, safety, and profitability targets are met • Develop and execute regional strategies to grow service offerings and market presence • Provide leadership, coaching, and oversight to Field Operations Managers and regional teams • Serve as the primary point of contact for key regional customers • Build and maintain strong relationships to drive retention and expansion opportunities • Manage communication including incident reporting, performance reviews, and status meetings • Resolve technical and commercial issues proactively • Oversee multiple projects to ensure timely, on-budget, and high-quality execution • Monitor KPIs such as response time, repair time, and preventive maintenance completion • Drive continuous improvement initiatives across regional operations • Ensure compliance with contractual, technical, and safety requirements • Manage regional P&L, including revenue, cost of goods sold, and profitability • Monitor accounts receivable and address overdue balances • Contribute to Annual Operating Plan (AOP) and forecasting • Identify and capture all billable work opportunities • Oversee subcontractor relationships, onboarding, and performance • Partner with Procurement to evaluate vendors, negotiate pricing, and improve coverage • Strengthen contractor network across the region • Identify new business opportunities within existing and new accounts • Support sales efforts with pricing, proposals, and contract review • Align operational capabilities with market demand and customer needs • Conduct periodic site visits to ensure quality and safety standards are met • Ensure adherence to OSHA and company safety protocols • Maintain accurate documentation and reporting standards.

• Troubleshoot, diagnose, and repair utility-scale inverters (GE, Sungrow, Power Electronics) • Perform advanced inverter testing and commissioning support • Conduct LOTO, insulation resistance (megger), IV curve tracing, and IR thermography • Identify and resolve inverter faults, communication errors, and performance issues • Support preventative and corrective maintenance on inverter systems • Work closely with monitoring/SCADA teams to resolve system alerts • Ensure all work meets OEM specifications and safety standards • Complete detailed service reports, logs, and documentation • Maintain and operate company tools, test equipment, and vehicle • Assist in training junior technicians on inverter diagnostics and repair

• Identify, prospect, and develop new revenue opportunities within the Critical Power/UPS market. • Build and maintain strong relationships with prospective customers, industry partners, and key stakeholders. • Lead the sales process from initial outreach through proposal development, negotiation, and contract execution. • Collaborate with internal stakeholders to develop pricing strategies, service solutions, and customer-specific proposals. • Oversee the preparation and delivery of RFP responses, quotations, presentations, bids, and marketing materials. • Interpret customer requirements and align Pearce services and capabilities to meet operational and technical needs. • Analyze and communicate contractual, technical, and commercial requirements internally to support winning bid strategies. • Deliver high-quality customer presentations and communicate Pearce’s value proposition effectively to executive-level audiences. • Support the development of strategic sales plans to expand market presence and customer base growth. • Participate in industry conferences, networking opportunities, and customer-facing events to promote Pearce services and strengthen brand visibility. • Work cross-functionally with operations, finance, leadership, and subject matter experts to ensure successful solution development and customer satisfaction. • Maintain awareness of industry trends, market conditions, and competitive activity within the Critical Power/UPS sector.

• Identify, prospect, and develop new revenue opportunities within the Critical Power/UPS market. • Build and maintain relationships with prospective customers, partners, and industry stakeholders. • Lead the full sales lifecycle including prospecting, proposal development, customer presentations, negotiations, and contract execution. • Coordinate with internal stakeholders to develop pricing strategies, service solutions, and quote documentation. • Oversee the development of RFP responses, proposals, bids, quotations, presentations, and other customer-facing sales materials. • Interpret customer requirements and align Pearce services and capabilities to deliver winning solutions. • Analyze, document, and communicate contractual, technical, and commercial requirements internally to support bid strategy development. • Prepare and deliver high-quality presentations and marketing materials that effectively communicate Pearce’s value proposition. • Negotiate agreements and commercial terms to secure new business and revenue growth. • Support strategic sales planning initiatives focused on expanding the customer base and increasing market share. • Participate in industry conferences, networking events, and customer engagement activities to strengthen brand visibility and business development efforts. • Collaborate cross-functionally with operations, finance, and technical teams to ensure customer expectations and project requirements are aligned.

• Maintain complex files, records, and departmental documentation in an organized and accurate manner. • Prepare schedules, reports, correspondence, and other documents from rough drafts or provided information. • Compile, review, and check reports for accuracy, completeness, and consistency. • Search, investigate, and verify information contained in files, records, databases, and internal systems. • Process departmental documents requiring specific knowledge of functional operations and engineering workflows. • Post and update records, including accounting records and continuing property records as needed. • Assist engineers and team members with administrative, reporting, and documentation requests. • Gather, organize, and coordinate statistical data for departmental or project-specific reports. • Use various formats and systems to prepare reports, track data, and support engineering documentation needs. • Maintain confidentiality and accuracy when handling sensitive departmental or project information. • Support ongoing process improvements related to file management, reporting, and administrative workflows. • Follow up on outstanding items, requests, or documentation needs to ensure timely completion. • Work independently with a high level of initiative, organization, and accountability.

• Oversees the development of proposals, bids, quotations, or other documents describing organizational products and services in response to requests from customers • Works directly with electrical contractors to receive, review, and approve bids • Identifies and onboard new electrical contractors to strengthen Pearce’s offerings • Drives improvement in the subcontractor onboarding process reducing delays and improving coverage • Coordinates internal resources and third parties/vendors for the flawless execution of multiple projects and maximizes business opportunities • Develops and establishes a repository of templates, standard language, product collateral, exhibits, and other data resources to create high-quality and accurate responses • Partners with Procurement leaders to meet with suitable vendors to assess their products, inquire about their services, negotiate pricing, and communicate any product or service-related concerns • Manages changes to the project scope, project schedule, and project costs using appropriate verification techniques • Manages the relationship with the customer and relevant stakeholders • Establishes and maintains relationships with third parties/vendors • Creates and maintains comprehensive project documentation • Assists in the definition of project scope and objectives, involving all relevant internal stakeholders and ensuring technical feasibility • Obtaining customer acceptance of project deliverables • Identifies and develops new opportunities with customers • Prepares status reports by gathering, analyzing, and summarizing relevant information • Submits project deliverables and ensures that they adhere to quality standards • Coordinates with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules • Understand the contracts for the assigned accounts in detail • Using key performance indicators continuously monitor and evaluate site production/availability and Pearce performance

• Ability to create new process platforms and resolve any project-related issues utilizing defined processes. • Ability to work on multiple programs and projects concurrently. • Ability to interface with customers, vendors, and other company employees in the completion of all aspects of the business requirement. • Must have mastered the installation requirements per Telco Standard TP76300 (AT&T) and be able to engineer/create all the requirements and documentation with high competence and accuracy. • Mastered comprehensive equipment engineering skills on a wide variety of installations and systems, including Central Office DC Power and Battery Systems, current Data Centers and Cloud equipment technologies, low/high-density fiber systems, Remote Terminals, Central Office and Data Center Infrastructure, and Supervisory / Alarm Systems. • Familiar with system integration requirements of common Telecom and Data equipment utilizing computers, test equipment, and testing/diagnostic software. • Required to perform/coordinate onsite site surveys at customer locations. • Must be able to interpret general network diagrams and site survey information to determine the placement of new equipment, parts required for installation, cable type and connections, and power equipment needs. • Must be able to create detailed engineering plans, documents and drawings for transport/access networks and co-locations for Central Office, IDCs, Data Centers, COLOs, Power Systems, and remote environments. • Possess an ability to research manufacturer documentation on specific equipment to ensure the proper equipment is ordered and then explain how to install the equipment. • Maintain an elevated level of understanding of all company policies and practices, safety procedures, paperwork, and administrative requirements. • Comply with system update requirements of all company/customer installation documents.

• Aggressively prospect and build pipeline across target energy storage accounts • Own the full sales cycle from discovery through close and account expansion • Build, manage, and convert opportunities including MSAs, RFPs, service contracts, and spot work • Partner closely with operations and leadership to develop solutions, pricing, and proposals • Drive disciplined follow-up, pipeline management, and forecasting in Salesforce • Expand existing customer relationships through cross-sell and upsell opportunities • Develop new logos while growing relationships within Pearce’s existing customer network • Represent Pearce at industry events, conferences, and customer meetings • Operate with urgency, accountability, and strong commercial discipline • Consistently deliver against revenue growth, pipeline generation, and deal velocity targets

• Install electrical equipment such as small rack-mounted UPS equipment, various-sized batteries, and UPS/Battery monitoring equipment. • Maintain Battery Cabinets and racks, Maintenance Bypass, Battery Monitoring Equipment, DC Systems, and other electrical equipment. • Periodic and lifecycle-driven performance of remedial services, including failure analysis and troubleshooting, component replacements and repairs, and battery string replacements and installations. • Customer relationship building – Provide excellent customer service and upsell products. • Field troubleshooting calls from customers to a satisfactory resolution. • Quickly respond to critical situations. • Teach and mentor crew members on proper techniques for site work, troubleshooting, repair, and analyzing site data. • Isolate basic hardware, software, and interface malfunctions utilizing various test equipment on multiple products and technologies. • Specific duties may vary or evolve over time based on business and client needs.

• Troubleshoot and perform preventive maintenance on Battery Energy Storage System (BESS) equipment. • Perform Lock Out Tag Out (LOTO) of equipment as an authorized person and under properly performed LOTO conditions. • Conduct daily safety and task planning discussions including pre-task planning, Job Hazard Assessments (JHAs), and Risk Assessments (RAs). • Interact with vendors and customers in a professional manner. • Act as a team member to support site work which could include supervising field work onsite focusing on safety, quality, and efficiency.