• Providing onsite support to customers and service partners in the assigned Mid West region of the US. • Responsible for making repairs to coach-side issues like electrical, HVAC, suspension, chassis, and interior systems. • Write damage and special incident reports on customer complaints and forward these to the Product Support Manager. • Responsible for completing recalls and product campaigns. • Maintain active, timely and accurate CRM records (Novis), reports and applicable logs. • Collaborate with product support manager and sales colleagues to achieve overall team targets. • Analyze customer complaints and write damage and special incident reports. • Collaborate with product support manager to track and resolve these complaints. • Maintain and stock a service vehicle with appropriate tools and parts to complete field repairs. • Instruct the service personnel from customers in all service and maintenance topics.

• Inspect and maintain air-conditioning and HVAC systems to ensure efficient operation • Diagnosing and repairing mechanical and electrical malfunctions in heating and cooling units • Install, replace, and calibrate HVAC equipment, including thermostatic controls and liquid lines • Service refrigeration equipment including refrigerators, ice machines, gas packs, and heat pumps • Maintain chilled and hot water supply systems and adjust internal control systems • Assemble and install metal ductwork and assist in HVAC system planning and design • Ensure compliance with City, State, and EPA regulations by maintaining detailed maintenance records • Identify and mitigate risks to maintain a safe working environment • Collaborate with management to support safety and operational standards

• Maintaining generators, diagnosing and repairing problems, installing and replacing components or entire systems, and performing additional maintenance or upgrades on out-of-season equipment • Conducting performance checks and regular maintenance on generators to ensure proper readiness, reading and following blueprints or other design specifications to install or repair • Install fuel and water supply lines, pumps, electrical wiring and controls, and other components, and test for proper operation • Be responsible for responding promptly/timely to Power/Generator alarms; have the ability to be on call 24/7 if necessary and respond promptly in answering assigned phone and email • Perform work with the awareness of all potential hazards connected with the installation and maintenance of power supply equipment, switching gear, and other equipment, including but not limited to falls, electric shock, falling objects, and traffic; use safety equipment and utilize safety practices; attend and participate in all designated safety and training meetings

Role Description Primarily responsible for communicating with the Project Manager to understand the needs of the project and reviewing, processing, and performing quality assurance/quality control (QA/QC) on field survey data. Performs drafting, deliverable reviews, revisions, and prepares final products for client deliverable. Also includes assisting the Project Manager with delegation of work to lower-level survey technicians. - Understands project scope and requirements, reviews field data for completeness, and communicates with the Project Manager on project status. - Reviews notes, sketches, and records of survey data obtained, and work performed and uses that information in the data processing process to verify accuracy. - Prepares field packages for field crews, including point files, DXF files, KMZ files, and additional information as needed. - Processes and performs Quality Control checks on field data according to Gulf standards. - Drafts, maps, and prepares deed sketches, easement sketches, and other parcels to support the survey project. - Prepares, reviews, and finalizes exhibits and plats such as ALTA Surveys, Easement Plats, Topographic Surveys, etc. for the final review of the Project Manager. - Performs all responsibilities in accordance with the Gulf Procedures, and the Health, Safety, and Environment policy continuously striving toward our corporate goal of no accidents, no harm to people, and no damage to environment. - Performs additional duties as assigned or expected to ensure that value is being added to all projects by exceeding clients' expectations. - Helps to keep lower-level survey technicians on task. - Assists in mentoring lower-level survey technicians with how to perform their jobs to the Gulf standard. Qualifications - 5+ years of experience in a survey office environment. - Well versed in AutoCAD Civil 3D for survey-specific work. - Experience with Trimble software such as Trimble Business Center. - Basic understanding of Land/Civil Survey nomenclature including map projections, datums, coordinate systems, bearings, azimuths, etc. - Previous fieldwork experience preferred but not required. - Attention to detail, accuracy, and excellent interpersonal communication skills. Requirements - Minimum High school diploma or GED. - College or Technical training in either Geomatics, land surveying, AutoCAD drafting, or other related technical skills preferred. Work Environment/Physical Demands - Physically able to operate an automobile, have reliable transportation. - Ability to work outside in all types of weather/weather conditions. - When on jobsites, frequent standing, and walking. In addition, bodily mobility to bend, crouch or climb for prolonged periods of time. - Ability to lift to 25 pounds when handling/operating various survey equipment. - Ability to travel as required for site visits.