• Maintaining cooling systems – diagnosing, troubleshooting, repairing, or installing and replacing components of entire systems. • Conducting performance checks and regular maintenance on HVAC equipment. • Performing additional maintenance or upgrades to out-of-season HVAC equipment. • Responding to service calls in a timely manner, including emergency call out services. • Timely and accurate completion of daily work reports. • Operate and maintain a motor vehicle safely and legally per the PEARCE Employee Handbook and insurance requirements.

• Providing onsite support to customers and service partners in the assigned Mid West region of the US. • Responsible for making repairs to coach-side issues like electrical, HVAC, suspension, chassis, and interior systems. • Write damage and special incident reports on customer complaints and forward these to the Product Support Manager. • Responsible for completing recalls and product campaigns. • Maintain active, timely and accurate CRM records (Novis), reports and applicable logs. • Collaborate with product support manager and sales colleagues to achieve overall team targets. • Analyze customer complaints and write damage and special incident reports. • Collaborate with product support manager to track and resolve these complaints. • Maintain and stock a service vehicle with appropriate tools and parts to complete field repairs. • Instruct the service personnel from customers in all service and maintenance topics.

• Inspect and maintain air-conditioning and HVAC systems to ensure efficient operation • Diagnosing and repairing mechanical and electrical malfunctions in heating and cooling units • Install, replace, and calibrate HVAC equipment, including thermostatic controls and liquid lines • Service refrigeration equipment including refrigerators, ice machines, gas packs, and heat pumps • Maintain chilled and hot water supply systems and adjust internal control systems • Assemble and install metal ductwork and assist in HVAC system planning and design • Ensure compliance with City, State, and EPA regulations by maintaining detailed maintenance records • Identify and mitigate risks to maintain a safe working environment • Collaborate with management to support safety and operational standards

• Maintaining generators, diagnosing and repairing problems, installing and replacing components or entire systems, and performing additional maintenance or upgrades on out-of-season equipment • Conducting performance checks and regular maintenance on generators to ensure proper readiness, reading and following blueprints or other design specifications to install or repair • Install fuel and water supply lines, pumps, electrical wiring and controls, and other components, and test for proper operation • Be responsible for responding promptly/timely to Power/Generator alarms; have the ability to be on call 24/7 if necessary and respond promptly in answering assigned phone and email • Perform work with the awareness of all potential hazards connected with the installation and maintenance of power supply equipment, switching gear, and other equipment, including but not limited to falls, electric shock, falling objects, and traffic; use safety equipment and utilize safety practices; attend and participate in all designated safety and training meetings