Outsourced Pro Global

Role Description We seek a highly creative and talented individual to join our team. As a Graphic Designer, you will develop high-quality visual designs that effectively communicate our brand's message and objectives. You will work closely with cross-functional teams to create designs for various projects, including print and digital media. Key Responsibilities: - Develop high-quality visual designs that effectively communicate our brand's message and objectives. - Work closely with cross-functional teams to create designs for a variety of projects, including print and digital media. - Use creative and innovative design techniques to develop unique and visually appealing designs. - Collaborate with team members to ensure that designs meet project requirements and timelines. - Use design software and tools to create and edit designs, including Canva, PowerPoint, Photoshop, and Illustrator. - Stay up-to-date with industry trends and best practices in graphic design. - This role requires working through Zoom for 8 hours with the camera on. Qualifications - Strong creative and artistic skills, with a good eye for design and a meticulous approach to layout, detail, and visual presentation. - Excellent communication and collaboration skills. - Good team player who works well with others and takes feedback professionally. - Ability to work independently and manage multiple projects simultaneously. - Strong attention to detail and a commitment to delivering high-quality work. - Proficiency in graphic design software and tools such as Adobe Creative Suite, Canva, and PowerPoint. - Knowledge of design principles and best practices. Requirements - Fresh graduate with 1 year of experience in graphic design or a similar role. - Bachelor’s degree in graphic design, Fine Arts, or a related field. - Experience developing visual designs for print and digital media. - Experience working with cross-functional teams. - Willing to undergo an unpaid assessment. - Ability to work with the Zoom camera open during shift. Technical Requirements - Windows 11 operating system or MacOS 13+ - 256GB Storage space - minimum - 8-16GB RAM - minimum - Dual Core CPU - minimum - Camera: HD Webcam (720p) - Headset: Noise canceling (preferably) - Internet Speed: 50 Mbps - minimum Benefits - Service Fee: ₱30,000 PHP per month - Location: Remote – Philippines - Job Type: Full-Time | Day Shift (Sydney, Australia Time Zone) - 28 days of paid time off per year - HMO coverage - Performance-based annual incentive - Clear path for career growth and development

• Assist in onboarding and orientation for new hires. • Support the planning and creation of engagement activities to enhance employee experience. • Assist in auditing and updating staff information in our HR systems. • Help prepare HR reports and presentations as needed. • Assist in organising monthly, quarterly, and annual HR events. • Provide general administrative assistance to the HR Team. • Participate in special projects or tasks as needed.

• Ensure timely and accurate completion of Australian home loan settlements • Coordinate with lenders, solicitors, and clients to manage settlement requirements • Deliver a seamless end-to-end process

• Manage a high volume of loan applications from start to finish, ensuring adherence to compliance and regulatory requirements • Efficiently identify and request missing documentation from borrowers, maintaining timely loan progression • Accurately assess borrower's borrowing capacity based on financial information and lender guidelines • Conduct comprehensive loan analysis to determine loan eligibility and structure • Demonstrate proficiency in HubSpot and Infinity to manage customer data and loan information effectively • Build and maintain strong relationships with brokers and clients, providing exceptional customer service • Collaborate with internal teams to ensure seamless loan processing and closing • Stay updated on industry regulations and ensure compliance with all relevant laws and policies

• Support the Investment Lending Manager by managing loan documentation, data accuracy, compliance, and communication with lenders. • Prepare and process loan applications from pre-submission to settlement • Input and verify data in Infinity, HubSpot, and Apply Online (AOL) • Assist in collecting and reviewing client documents for compliance • Maintain organized and compliant digital files in Google Drive and CRM • Cross-check data across Infinity, AOL, and other platforms for accuracy • Submit applications via AOL with broker consent • Order property valuations, pricing assessments, and credit checks • Respond to lender MIRs and follow up on pending requirements • Update stakeholders on loan status and next steps • Ensure documentation is ready for handover to the Settlement Team • Collaborate with Lending Managers and internal teams • Join regular Zoom meetings and process improvement sessions • Share feedback and solutions to streamline workflows

• Monitor and manage the Contract Management Inbox daily, actioning all incoming communications in a timely and professional manner. • Issue Balance Deposit Information (BDIs) via email to members who are awaiting details necessary to complete contract deposit payments. • Follow up with members as required to ensure payments are made within contractual timelines. • Facilitate and verify the signing of contracts by both members and developers. • Accurately record contract signing dates and status updates within HubSpot CRM. • Save executed contracts and related documents to the appropriate HubSpot Drive folders, maintaining version control and compliance standards. • Collect transfer slips and deposit receipts from members and developers. • Ensure all financial documents are correctly named, stored, and logged in the HubSpot system for traceability and audit purposes. • Transpose and update critical contract notations from internal matrices into the HubSpot CRM. • Maintain data integrity and ensure all necessary fields are completed for visibility across internal teams. • Perform general administrative duties to support internal departments, including Member Care, Legal, and Finance. • Provide timely updates to relevant stakeholders on the progress of key contract tasks and identify issues requiring escalation. • Proactively contribute to process improvements and support documentation enhancements where necessary.

• Attend all daily training sessions • Run roll call and track attendance • Track homework submission and completion • Follow up with strategists via email and SMS until tasks are fully completed • Collect and organise all strategist homework • Maintain a daily tracker of submitted, outstanding, and overdue tasks • Proactively follow up with strategists who fall behind • Download daily Zoom training recordings • Correctly name, organise, and upload recordings to Google Drive • Confirm strategists start sessions on time and follow protocols • Audit Zoom sales sessions against scripts and internal processes • Audit deals in HubSpot and other systems • Categorise deals (Pass / Fail – Yellow Card / Fail – Red Card)

• Handling contract documentation, overseeing the DocuSign mailbox • Maintaining the sales operations database, organizing documentation in Google Drive • Collaborating with members, solicitors, and internal teams to facilitate contract review and signing processes • Email management and overview of multiple email accounts • Issuing contracts for signing via DocuSign and providing soft copies of contracts to relevant parties • Database management about sales operations pipeline and maintaining relevant documentation in GDrive folders

• Build, manage, and optimize complex business automations, API integrations, and operational systems • Design scalable automation systems that connect multiple business applications and streamline operations across sales, marketing, customer management, and internal systems • Build custom integrations between HubSpot and third-party platforms • Develop backend services using Node.js • Deploy and manage services on Google Cloud Platform (GCP)

• Edit long-form YouTube videos with a strong focus on viewer retention • Create engaging hooks in the first 5–15 seconds • Maintain pacing using cuts, zooms, transitions, and pattern interrupts • Structure videos to keep viewers engaged throughout • Use B-roll, sound effects, and visual elements effectively • Ensure smooth flow aligned with the script and content intent • Work with the Channel Manager to improve retention curves • Analyze feedback and performance to refine editing style • Implement edits based on drop-off points and audience behavior • Add motion graphics, subtitles, and on-screen elements • Maintain brand consistency across videos • Ensure high-quality output (audio, color, and visuals) • Work closely with YouTube Channel Manager and content team • Incorporate feedback quickly and iterate on edits • Meet deadlines and manage multiple video projects.