• Provide high-quality administrative support to Sales and Account Management teams • Manage and respond to internal and external service requests • Maintain and update customer records and sales data in CRM systems • Support contract administration and renewal processes • Prepare reports, executive summaries, and presentations • Distribute customer onboarding materials and reports • Collaborate cross-functionally to ensure a seamless experience • Continuously stay informed on products and process updates • Contribute to process improvements and operational efficiencies

Role Description We are looking for an experienced and hands-on Database Administrator (DBA) to join our growing Platform Engineering team. Mission: - Own the design, deployment, performance, availability, security, and reliability of our database fleet across PostgreSQL, AWS RDS, Aurora, MongoDB, and MariaDB. - Work closely with engineering, data, and DevOps teams to ensure our databases are highly performant, scalable, and resilient to support business-critical workloads. Key responsibilities: - Administer, monitor, and maintain production database environments across PostgreSQL, AWS RDS, Aurora, MongoDB, and MariaDB. - Design, provision, and manage highly available and fault-tolerant database architectures on AWS (RDS, Aurora clusters, Multi-AZ, read replicas). - Perform installation, configuration, upgrades, patching, and version migrations of database engines. - Plan and execute database migrations (on-prem to cloud, cross-engine, version upgrades) with minimal downtime. - Implement and manage backup, restore, point-in-time recovery (PITR), and disaster recovery (DR) strategies; regularly validate recovery drills. - Tune database performance — query optimization, indexing strategies, execution plan analysis, vacuum/auto-vacuum tuning, and connection pooling. - Capacity planning, sizing, and cost optimization for AWS RDS / Aurora workloads. - Set up replication (logical/physical, streaming, MongoDB replica sets, MariaDB Galera/primary-replica) and manage failover. - Define and enforce database security best practices — user access, IAM authentication, encryption at rest and in transit, KMS, secrets management, audit logging. - Build robust monitoring, alerting, and observability for databases using CloudWatch, Performance Insights, Prometheus/Grafana, or similar tooling. - Troubleshoot production incidents — slow queries, locks, replication lag, storage saturation — and drive RCA and permanent fixes. - Automate routine DBA operations using scripts (Bash, Python) and Infrastructure as Code (Terraform/CloudFormation). - Partner with developers on schema design, data modeling, query reviews, and database best practices. - Maintain documentation, runbooks, and standard operating procedures for the database platform. - Support compliance requirements (SOC 2, ISO 27001, GDPR) for database systems. Qualifications - 5+ years of hands-on experience as a Database Administrator in production environments. - Strong understanding of database internals — storage engines, transactions, isolation levels, locking, MVCC, query planners. - Proven experience supporting mission-critical OLTP workloads with high availability requirements. - Solid scripting skills in Bash and/or Python for automation. - Deep hands-on expertise with PostgreSQL administration — installation, configuration, tuning, and upgrades. - Experience with streaming replication, logical replication, pgBouncer, and partitioning. - Strong query tuning skills — EXPLAIN/ANALYZE, indexes (B-tree, GIN, BRIN), vacuum and bloat management. - Hands-on experience with Aurora PostgreSQL clusters, reader/writer endpoints, and global databases. - Strong hands-on experience operating production workloads on AWS RDS and Aurora (MySQL/PostgreSQL). - Proficiency with parameter groups, option groups, snapshots, automated backups, and PITR. - Experience configuring Multi-AZ, read replicas, cross-region replication, and DR setups. - Working knowledge of AWS services around databases — IAM, KMS, Secrets Manager, VPC, Security Groups, CloudWatch, Performance Insights. - Hands-on experience administering MongoDB (self-managed and/or Atlas). - Replica set configuration, sharding, indexing strategies, and aggregation pipeline tuning. - Backup, restore, and disaster recovery using mongodump/mongorestore or Ops Manager. - Hands-on experience with MariaDB and/or MySQL administration in production. - Experience with replication topologies (primary-replica, Galera cluster), InnoDB tuning, and binlog management. - Familiarity with tools like mysqldump, Percona Toolkit, and ProxySQL. - Strong experience with backup/restore strategies and validated DR procedures. - Database security — role-based access control, encryption at rest/in transit, audit logging, and secrets rotation. - Proficiency setting up monitoring, alerting, and dashboards for database health and performance. - Experience leading incident response and root cause analysis for database-related outages. Requirements - Infrastructure as Code experience with Terraform and/or CloudFormation. - Experience with CI/CD for database changes (Liquibase, Flyway, or schema migration tooling). - Exposure to NoSQL/data stores beyond MongoDB (Redis, DynamoDB, Elasticsearch). - Experience with database proxy tooling (RDS Proxy, ProxySQL, pgBouncer). - Familiarity with containerized workloads (Docker, Kubernetes/EKS) and operating databases alongside them. - Experience supporting SOC 2 / ISO 27001 / GDPR audits from a database perspective. - Working knowledge of data engineering or analytics workloads (read replicas feeding warehouses, CDC via Debezium / DMS). - AWS certifications (Solutions Architect, Database Specialty) are a plus. Benefits - Humility and kindness: A culture of not taking ourselves too seriously and being able to laugh. - Flexibility: Work from home and the ability to work fully remote from anywhere in the world for 1 month each year. - Financial benefits: Competitive market salaries, generous paid time off, and access to a flexi benefits scheme. - Personal growth: Responsibility and autonomy with a range of internal and external training programs. - Commitment to building Sleek as a force for good as a proudly certified B Corp. Company Description Sleek launched in 2017 and now has around 15,000 customers across our offices in Singapore, Hong Kong, Australia, and the UK. We have around 500 staff with an intact startup mindset. We have recently raised Series B financing off the back of >70% compound annual growth in Revenue over the last 5 years. Sleek has been recognised by The Financial Times, The Straits Times, Forbes, and LinkedIn as one of the fastest growing companies in Asia. Backed by world-class investors, we are on track to be one of the few cash flow positive, tech-enabled unicorns based out of Asia Pacific.

Role Description We are currently seeking organized and detail-oriented individuals to join our team as Work From Home Booking Administrators. In this role, you will support clients by managing bookings, coordinating travel arrangements, and ensuring all reservation details are handled accurately and efficiently. This is a fully remote opportunity with flexible hours, making it ideal for individuals looking for a work-from-home role with growth potential. No prior experience is required—training and ongoing support are provided. - Manage and process bookings for flights, hotels, cruises, and vacation packages - Review and confirm reservation details to ensure accuracy - Coordinate scheduling and travel arrangements based on client preferences - Communicate with clients via email and online platforms - Assist with updates, changes, and general booking support - Maintain organized records of bookings and client information - Stay up to date on current promotions, availability, and travel options Qualifications - Strong attention to detail and organizational skills - Ability to manage multiple tasks and deadlines - Clear and professional communication skills - Self-motivated with the ability to work independently - Basic computer skills and comfort using online systems - Willingness to learn and follow training provided Requirements - Must have access to a computer and reliable internet - Must be authorized to work in the US, UK, Australia, LATAM, or Spain Benefits - 100% remote, work-from-home flexibility - Flexible schedule (part-time or full-time options) - Step-by-step training and onboarding - Ongoing mentorship and team support - Access to travel-related perks and discounts - Opportunity for growth

• Serve as the relationship lead for a portfolio ensuring high-quality stewardship and partner satisfaction • Manage portfolio "health" through engagement monitoring, service metrics, and proactive issue resolution • Lead and develop a team of Fund Administrators delivering support with grants processing and fund maintenance • Work collaboratively to improve fund administration workflows • Provide escalation support for complex partner needs with sound judgment and discretion