Onbe

Role Description The Associate People Operations Generalist supports the day-to-day execution of People Operations with a focus on HR systems, employee data, onboarding and employee lifecycle operations. This role is ideal for someone who is detail-oriented, thrives in a fast-moving environment, and enjoys improving processes through better workflows, reporting, and automation. - Lead all aspects of preboarding and onboarding to ensure a positive, efficient new hire experience, including adding new hires to systems, coordinating new hire stipends, and supporting readiness tasks across teams. - Own operational onboarding workflows and ticketing (e.g., Jira tickets for new hires, onboarding tasks, and LOAs). - Support new hire orientations and complete I-9 verifications in alignment with compliance requirements. - Coordinate and calculate severance details, ensuring calculations align with internal policy and partnering with Payroll on state payment requirements. - Manage the accurate entry, maintenance, and auditing of employee records including hires, promotions, internal mobility, terminations, and other lifecycle changes. - Maintain personnel folders and ensure compliant documentation practices (including I-9s and work authorization/visa documentation where applicable). - Ensure files are organized, complete, and retained appropriately in the designated storage system (e.g., drive/personnel folders). - Serve as a key administrator for the People team tech stack (including Paylocity, Lattice, Nectar, Asana), helping keep systems accurate, reliable, and user-friendly. - Maintain HRIS configurations and support workflow improvements, troubleshooting, and end-user guidance for employees and managers. - Manage LOA system updates in Paylocity, including updating LOA status and reason codes, and submitting corresponding LOA Jira tickets. - Support Lattice program setup and administration, including: Engagement survey, OLA, Emerge, 4box etc. - Support with benefits administration tasks such as approving benefit elections, providing headcount number and support in reconciling benefit invoices. - Produce and maintain ad hoc employee reporting to support compliance, business needs, and workforce planning. - Analyze onboarding feedback and employee experience data to identify trends and recommend process improvement. - Build and maintain reports and dashboards to support compliance, business needs, and workforce planning. - Coordinate focus group sessions based on engagement survey feedback, analyze results, and provide actionable recommendations to the business. - Manage People inbox and triage requests as needed. Qualifications - 3+ years of experience working with HRIS platforms and employee data in a People Ops/HR environment. - Working knowledge of employee lifecycle processes (onboarding, data changes, documentation, transitions) and HRIS best practices. - Basic familiarity with benefits plans/designs. - Excel skills and comfort producing accurate reporting and reconciliations. - Highly detail-oriented with excellent organization, follow-through, and problem-solving skills. - Ability to manage sensitive data with a high degree of discretion and confidentiality. - Preferred experience with Asana, Lattice, and Paylocity. - Preferred experience implementing process automation or workflow improvements. - Preferred familiarity with compensation cycles and benchmarking. Requirements - The base salary range for this position is between $66,870 to $80,000 with eligibility for an annual bonus. - The actual base salary offered depends on a variety of factors, including but not limited to the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, business needs, and market demand. Benefits - Medical, dental, vision, wellness. - 401(k) matching. - Open PTO. - Work from anywhere. - Generous parental leave. - And more!

Role Description The Collections Specialist is responsible for managing accounts receivable, ensuring the timely collection of outstanding balances, and maintaining positive client relationships. This role partners closely with Billing, Finance Operations (FinOps), Accounting, Client Support, and Treasury to resolve payment issues, investigate discrepancies, and reduce recurring collection risks. The ideal candidate is detail-oriented, customer-focused, and comfortable navigating payment discussions in a fast-paced fintech environment. Key Responsibilities - Monitor and manage assigned accounts receivable balances and aging reports - Proactively contact clients via email and phone regarding overdue invoices - Process and post customer payments accurately and timely - Create, manage, and monitor payment plans, ensuring adherence to agreed‑upon terms - Investigate and resolve billing discrepancies, short payments, and disputes - Investigate and reconcile negative balances, including overpayments or duplicate payments - Reconcile temporary credits and ensure proper application or reversal as appropriate - Collaborate with Billing, FinOps, Accounting, Treasury and Client Support to correct invoice issues and prevent recurrence - Maintain accurate documentation of all collection, payment, and reconciliation activities - Prepare reporting on collection status, aging trends, and risk items - Support end‑of‑month close activities related to accounts receivable - Ensure compliance with company policies and applicable regulations Qualifications - 2+ years’ experience in collections, accounts receivable, or customer service - High school diploma or equivalent required; associate or bachelor’s degree preferred - Strong communication and negotiation skills - Proficiency in Microsoft Office Suite, Excel, and accounting software - Ability to work independently and manage multiple priorities - Strong attention to detail and organizational skills Requirements - Knowledge of debt collection laws and regulations - Experience with CRM or ERP systems, ideally High Radius and Great Plains - Ability to maintain professionalism in challenging situations Benefits - The base salary range for this position is budgeted for $57,420-$60,000 with eligibility for an annual bonus - Medical, dental, vision, wellness - 401(k) matching - Unlimited PTO - Work from anywhere - Generous parental leave - And more!

Role Description We are seeking a Lead QA Engineer to ensure the quality and reliability of our software solutions. This role is responsible for developing and implementing comprehensive test plans, accomplishing test cases, and analyzing and reporting on test results. The Lead QA Engineer will work closely with software developers, product managers, and other stakeholders to ensure our solutions meet the highest standards of accuracy, completeness, and consistency. - Collaborate with stakeholders, product managers, and developers to define testing scope, approaches, and acceptance criteria. - Design and build detailed test cases (functional, regression, integration, end-to-end) to validate business and technical requirements. - Execute manual and automated test cases across multiple environments. - Analyze test results, identify defects, and clearly document and communicate issues to developers and product owners. - Partner with engineering teams to drive timely resolution of defects and validate fixes. - Continuously improve QA processes, tooling, and metrics to increase coverage, efficiency, and reliability. - Develop, maintain, and own testing standards, procedures, and best practices across the SDLC. - Identify and prioritize opportunities for test automation and shift-left testing. - Build, enhance, and maintain automated test suites using tools such as Selenium and Playwright. - Integrate automated tests into CI/CD pipelines and ensure reliable, repeatable test execution. - Design and execute SQL-based test cases to validate data integrity, transformations, and reporting. - Perform ETL testing to ensure data is accurately extracted, transformed, and loaded across systems. - Leverage AI-based tools and techniques to help analyze requirements, generate test scenarios, and optimize test coverage. - Work effectively under pressure and handle projects with challenging business deadlines. - Communicate test status, risks, and quality metrics to technical and non-technical stakeholders. Qualifications - 8+ years of software testing experience as a QA Engineer, including building and executing comprehensive test cases. - 3+ years of test automation experience using tools such as Selenium, Playwright, or similar frameworks. - Demonstrated experience using AI-based tooling to analyze requirements and build or refine test plans. - Strong SQL skills with hands-on experience in complex queries, data validation, and ETL testing. - Solid understanding of ETL processes and data pipelines, including validation of data quality, completeness, and lineage. - Experience working within Agile software development methodologies (Scrum, Kanban, or similar). - Strong, driven work ethic with a track record of being reliable and productive in a remote work environment. - Excellent organizational skills and the ability to balance competing priorities across multiple initiatives. - Clear, concise communication skills, able to collaborate effectively with product, engineering, and business stakeholders. Requirements - The base salary range for this position is between $120,240 to $155,000 with eligibility for an annual bonus. - The actual base salary offered depends on a variety of factors, including but not limited to the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, business needs, and market demand. Benefits - Medical, dental, vision, wellness. - 401(k) matching. - Open PTO. - Work from anywhere. - Generous parental leave. - And more!

Role Description We are seeking a Director of Software Development with deep experience as a people and technology leader responsible for delivering Finance and Operations solutions that support both the business and the Onbe Platform. This role provides technical leadership across multiple engineering teams, ensuring that our finance, billing, settlement, and operational capabilities are scalable, reliable, and aligned with Onbe’s growth objectives. The Senior Director will manage and develop a team of engineering leaders, own end-to-end delivery of key initiatives, and play a major role in the department’s technical vision and direction. - Partner closely with Finance, Operations, Product, and Technology leadership to translate business strategy into a clear engineering roadmap and delivery plan. - Define, communicate, and continuously refine the software development strategy in alignment with Onbe’s goals, including modernization, resiliency, and cost efficiency. - Supervise and analyze engineering and delivery metrics (e.g., throughput, lead time, quality, availability) to assess performance and drive continuous improvement. - Champion the use of AI and automation across the SDLC (requirements, design, coding, testing, deployment, monitoring) to improve both velocity and quality. - Ensure predictable, high-quality delivery by balancing short-term commitments with long-term platform and architectural investments. - Continuously refine delivery practices, team structures, and workflows to improve flow, transparency, and outcomes. Qualifications - 10+ years of experience leading software development teams and delivering sophisticated software projects in medium to large-scale environments. - Proven experience leading people and technology: managing engineering managers/leads and influencing technical direction across multiple teams. - Strong proficiency with modern application stacks, particularly Java and C#/.NET and their ecosystems (e.g., Spring/Spring Boot, ASP.NET Core), with experience applying these frameworks to build distributed, scalable, secure, and resilient services for cloud and data intensive systems. - Experience and passion for utilizing AI in every aspect of the SDLC to improve development velocity and quality (e.g., AI-assisted coding, test generation, anomaly detection). - Strong organizational, planning, and project/program management skills, including the ability to prioritize multiple initiatives and maintain a high level of attention to detail. - Proven track record of using metrics and KPIs to manage engineering performance, guide decisions, and drive continuous improvement. - Experience in Finance and/or Operations domains (e.g., payments, billing, invoicing, reconciliation, accounting, settlements, or similar transaction-heavy systems) is strongly preferred. Requirements - The base salary range for this position is budgeted for $154,000-$185,000 with eligibility for an annual bonus. - The actual base salary offered depends on a variety of factors, including but not limited to the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, business needs, and market demand. Benefits - Medical, dental, vision, wellness. - 401(k) matching. - Unlimited PTO. - Work from anywhere. - Generous parental leave. - And more!

Role Description The Financial Crimes Unit Specialist plays a critical supporting role in Onbe’s Risk & Compliance department by assisting in the detection and prevention of financial crimes, including money laundering, terrorist financing, and fraud. The Specialist will support the implementation and execution of Onbe’s transaction monitoring program by: - Reviewing alerts and identifying unusual or suspicious activity. - Escalating cases as appropriate. - Executing more complex investigations and identifying emerging patterns. - Contributing to refining detection logic and risk strategy. This position requires a strong attention to detail, analytical thinking, and a willingness to learn and grow within a dynamic Risk & Compliance function. Responsibilities include: - Reviewing transactional alerts and assessing for potential suspicious activity in accordance with Onbe’s policies and procedures. - Conducting detailed investigations using internal systems, third-party tools, and open-source data to determine the legitimacy of flagged transactions. - Documenting findings clearly and accurately, ensuring thoroughness and compliance with regulatory expectations. - Escalating cases involving potential suspicious activity to senior team members or Compliance Officers with relevant context and supporting evidence. - Supporting the drafting of Unusual Activity Reports (“UAR”) and/or Suspicious Activity Reports (“SAR”) under the direction of more senior staff. - Assisting in maintaining accurate records and case management logs for audit readiness. - Staying up to date on emerging trends in financial crime and evolving typologies through team training sessions and independent research. - Collaborating with cross-functional stakeholders as needed to gather information and resolve case-related questions. - Participating in regular team meetings and contributing to process improvement discussions. - Providing feedback on alert logic and rules to help improve typology effectiveness. - Mentoring and supporting team training initiatives. - Other duties as assigned. Qualifications - 2+ years of experience in financial services, compliance, or financial crimes investigations. - Working knowledge of financial crime typologies including fraud, AML, and misuse. - Bachelor's degree in Criminal Justice, Finance, Business, or a related field preferred. - CAMS or other relevant certification (or pursuit of such) is a plus. - Demonstrated proficiency with investigative tools, data analysis, and case management platforms. - Proficiency in Excel and SQL; ability to analyze and interpret transactional data. - Excellent written and verbal communication skills, especially for cross-functional and executive-level audiences. - Ability to manage multiple priorities and work with minimal supervision. - Effective communicator with a team-oriented mindset and focus on continuous improvement. - Strong analytical mindset and a detail-oriented approach to investigations and reporting. Requirements - The base salary range for this position is budgeted for $62,010-$70,000 with eligibility for an annual bonus. - The actual base salary offered depends on a variety of factors, including but not limited to the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, business needs, and market demand. Benefits - Medical, dental, and vision coverage. - Wellness programs. - 401(k) matching. - Unlimited PTO. - Work from anywhere. - Generous parental leave. - And more! Company Description At Onbe, a diverse group of people, ideas, and perspectives are key to achieving phenomenal things. For over 25 years, our focus has remained on building a culture of openness and ingenuity, where employees come together to innovate and build disbursement solutions that make the lives of our clients and their consumers and workforces easier and better. Our definition of success includes celebrating differences and affirming belonging. We believe that the recruiting phase is only the very beginning of diversity and inclusion. At Onbe, we’re constantly evolving the way we celebrate diversity every day and in everything we do. With several internal committees that are dedicated to mental and physical wellness, diversity, inclusion, and community outreach, we are committed to making a culture that is inclusive to all. Onbe is proud to be an equal opportunity employer. We seek out ways to create a mindful workforce that embraces diversity and celebrates a culture of inclusion. We do not discriminate against employees or job applicants on the basis of race, color, ancestry, national origin, sex (including pregnancy), gender identity, sexual orientation, marital or family status, religion, age, disability, genetic information or military service.