nue.io

Role Description As a BDR at Nue.io, you will be responsible for outbound prospecting to identify and qualify new business opportunities. You will play a critical role in our sales pipeline by engaging prospects, understanding their pain points, and setting up high-value meetings for our Account Executives. This is an exciting opportunity to be part of a dynamic revenue team, work closely with both sales and marketing, and make a direct impact on Nue’s success. - Prospect & Qualify Leads: Conduct targeted outbound outreach via email, phone, and LinkedIn to engage potential customers. - Identify Ideal Customers: Research and identify key personas in RevOps, Finance, and Sales leadership at B2B SaaS companies. - Educate & Engage: Create messaging based on campaign plays. Communicate the value of Nue’s platform and uncover pain points through meaningful conversations. - Schedule Meetings: Generate and qualify leads to set up product demos for Account Executives. - Collaborate Cross-Functionally: Work closely with marketing to optimize messaging and outbound strategies. - Track & Optimize: Maintain accurate prospecting activity in CRM (HubSpot/Salesforce) and refine outreach based on performance data. - Stay Informed: Keep up with industry trends, competitor offerings, and best practices in outbound sales. Qualifications - 2-3 years of experience in a BDR or SDR role, preferably in B2B SaaS. - Strong written and verbal communication skills, with the ability to craft compelling messaging. - Experience with outbound prospecting tools (e.g., Apollo, LinkedIn Sales Navigator). - Highly motivated, goal-oriented, and eager to learn. - Ability to thrive in a fast-paced startup environment. - Prior experience engaging RevOps, Finance, or Sales teams is a plus. - Bachelor's degree from an accredited college or university. Benefits - Competitive compensation and benefits that reward your talent and impact. - Comprehensive health, vision, dental, and life insurance. - A front-row seat in the Silicon Valley tech ecosystem, where you’ll work on cutting-edge challenges shaping the future of SaaS, finance, and payments. - The opportunity to build truly groundbreaking products — your work won’t just support the business; it will influence how companies around the world monetize and grow. - A high-energy, collaborative culture where smart, supportive teammates push each other to learn fast, think boldly, and do the best work of their careers. - Room to grow, lead, and make your mark in a fast-scaling company that values creativity, ownership, and ambition.

Role Description We are looking for a Senior Front-end Software Engineer to lead the user experience for Nue’s CPQ and Revenue Lifecycle products. You’ll focus on building elegant, high-performance front-end experiences in TypeScript, JavaScript, React, and Node.js, integrating deeply with our Salesforce platform using Apex and related technologies. If you care about craft, usability, and building systems that power complex quote-to-revenue workflows, this role is for you. You’ll love this opportunity if you’re excited by the idea of building elegant, high-performance systems that redefine how modern SaaS companies manage pricing, billing, and revenue. At Nue, you’ll work across a powerful tech stack — from Java and Node.js microservices on AWS to React-based interfaces and Snowflake-powered data pipelines — solving complex challenges in scalability, automation, and financial workflows. You’ll have real ownership, shaping both product and architecture decisions in a fast-moving, collaborative environment where innovation happens daily. This is a chance to join a company on the rise, surrounded by passionate engineers and product thinkers who care deeply about craftsmanship, impact, and continuous learning. Qualifications - 5–8 years of professional software development experience, with a strong focus on front-end engineering. - 3+ years hands-on experience building complex applications with React and TypeScript/JavaScript. - Solid experience with Node.js on the server side (API development, integration, or full-stack). - Test-driven mindset, with hands-on experience writing and maintaining automated tests; familiarity with test automation frameworks such as Mabl or similar tools. - Strong portfolio or examples of past projects and code. - Working knowledge of Java in a microservices or backend context (comfortable reading, debugging, and collaborating on Java-based services). - Strong skills in front-end engineering fundamentals: HTML, CSS, state management, routing, performance optimization, and accessibility. - Demonstrated experience writing and maintaining automated tests (unit, integration, and/or end-to-end) for front-end applications. - Excellent problem-solving skills, ownership mindset, and ability to work in a fast-paced, high-ambiguity environment. - Strong communication and collaboration skills, including experience working with distributed or cross-functional teams. Requirements - Design and build modern, responsive UIs in React and TypeScript for CPQ, subscription lifecycle, and revenue workflows. - Implement reusable UI components, design patterns, and state management that keep complex user journeys simple and performant. - Optimize for usability, accessibility, and performance across dashboards, configurators, approvals, and lifecycle management screens. - Collaborate with Salesforce engineers to integrate React front-ends with Salesforce Platform (APIs, Apex services, Lightning endpoints, data models). - Help shape UI contracts and data models for CPQ (products, bundles, pricing, discounts, approvals, contracts, renewals). - Contribute to or review Apex-backed APIs and flows that power front-end features. - Work with backend engineers on Node.js and Java microservices that drive pricing, rules, and lifecycle automation. - Design and consume REST/GraphQL-style APIs, ensuring robustness, observability, and resilience in production. - Debug issues end-to-end across browser, API, and Salesforce integrations. - Develop a strong understanding of quote-to-cash, subscription management, renewals, and amendments to inform UX and technical decisions. - Partner with product and GTM teams to translate complex business rules into intuitive, guided user experiences. - Own and drive front-end architecture and implementation for CPQ & Lifecycle Manager features from design to production. - Build high-quality React/TypeScript components and front-end applications with strong attention to test coverage, performance, and maintainability. - Collaborate with Salesforce engineers to integrate UI flows with Apex, Salesforce data models, and declarative automation. - Work closely with backend teams to define API contracts, error handling, and edge-case behavior. - Participate in and lead design/architecture reviews, code reviews, and technical discussions across the engineering team. - Instrument and monitor front-end applications for performance, reliability, and usage insights; use data to inform improvements. - Contribute to shared UI libraries, coding standards, and best practices for front-end development across Nue. - Mentor other engineers, sharing best practices in front-end engineering, testing, and system design. - Stay current with modern front-end and Salesforce ecosystem capabilities, proposing improvements to our stack and tooling as appropriate. Benefits - Experience with enterprise systems and large-scale integration projects. - Demonstrated ability to effectively use AI-assisted development tools (e.g., Claude Code, Codex, or similar) to accelerate development, improve code quality, debug complex issues, and explore system designs. - Strong attention to detail, ownership mindset, and comfort operating in ambiguous, fast-moving environments. - Excellent problem-solving skills and the ability to troubleshoot complex integration issues. - Experience with AWS, Google Cloud or Microsoft Azure. - Experience integrating front-end applications with Salesforce Platform (e.g., Apex services, REST APIs, or Lightning endpoints); or strong willingness and ability to ramp quickly on Salesforce.

Role Description Nue is redefining how SaaS companies manage their quote-to-cash motion — and we're doing it faster than anyone else in the market. As VP of Customer Delivery, you'll own the organizational function that turns that promise into reality for every customer we sign. This is not a traditional Professional Services leadership role. We're not looking for someone to manage a bench of consultants executing implementations one at a time. We're looking for a builder — someone who sees AI agents, automated orchestration, and partner leverage as the delivery model, and people as the architects who design, govern, and continuously improve it. You'll consolidate what were previously two separate functions — Professional Services and Field Engineering — into a single, unified Customer Delivery organization. Your mandate is to dramatically accelerate time-to-value, reduce delivery cost, and raise quality — simultaneously — by shifting from labor-intensive delivery toward AI-augmented, partner-led execution. What You'll Own - AI-First Delivery Architecture - Redesign the delivery model from the ground up around AI workflow orchestration. - Define and own the AI toolchain for delivery. - Drive measurable reduction in time-to-implement and delivery cost per customer through progressive automation. - Establish feedback loops between delivery outcomes, AI workflow performance, and product roadmap priorities. - Partner-Led Delivery Ecosystem - Set the strategic vision and investment model for partner-led delivery. - Hold executive accountability for delivery outcomes across all partner-led engagements. - Establish the governance framework: delivery standards, certification requirements, and quality thresholds. - Sponsor the development of AI-powered tooling, implementation playbooks, and architectural blueprints. - Serve as the executive escalation point for at-risk or strategically significant partner-led engagements. - Delivery Excellence & Technical Standards - Partner with the Director of Solutions Architecture to maintain technical standards. - Ensure all implementations are delivered to a consistent, scalable standard. - Own the executive escalation layer for technically complex or at-risk implementations. - Ensure FDE work product feeds back into reusable assets and product improvements. - Team Leadership & Organizational Design - Lead the unified Customer Delivery organization in partnership with directors. - Set direction, remove blockers, and create the conditions for each director to lead their function effectively. - Own hiring standards, career frameworks, and enablement programs. - Build a culture of continuous improvement, accountability, and high-quality execution. - Commercial & Cross-Functional Ownership - Partner with Sales on scoping, SOW structuring, and deal design. - Collaborate with Customer Success to ensure delivery transitions are clean. - Partner with Product to surface delivery insights and influence roadmap. - Own delivery P&L: utilization, gross margin, services revenue, and time-to-implement targets. Operational Metrics You'll Drive - Time-to-implement (across internal and partner-led) - Implementation success rate and escalation rate - Delivery gross margin - Partner delivery quality scores - CSAT / NPS across implementation engagements - AI workflow automation coverage (% of implementation tasks handled by agents vs. humans) Qualifications - 10–15+ years in Professional Services, Field Engineering, or Customer Delivery leadership - At least 5 years in a VP or senior leadership role with direct P&L responsibility - Proven track record redesigning delivery organizations for scale - Experience moving from labor-intensive delivery toward tooling, automation, or partner-leverage models - Genuine excitement about AI-augmented delivery - Deep expertise in CPQ, Billing, and Quote-to-Cash systems - Salesforce platform depth (Apex, data model, integrations) strongly preferred - Familiarity with ERP integrations (NetSuite, Workday), tax services (Avalara, Anrok) - Strong partner and ecosystem management experience - Comfortable defining delivery standards, certification programs, and quality governance for partner SIs - Degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience - Commercial acumen: SOW construction, delivery pricing, margin management - Ability to operate at multiple altitudes - Strategic enough to design the future operating model; hands-on enough to get in the weeds on a difficult implementation when needed Bonus Points - Background in high-growth SaaS (Series B–E) - Experience with usage-based billing, revenue recognition (ASC 606), or complex multi-product pricing models - Experience building or managing offshore/global delivery teams - Experience building an AI-augmented delivery workflow Why This Role - You'll build the delivery model that replaces the traditional PS playbook. - Direct influence over product roadmap, partner strategy, and company revenue. - High executive visibility — reporting directly to VP of Services & Customer Success with board-level exposure. - The scale challenge is real and unsolved: you'll be designing the organization, tooling, partner model, and AI workflows largely from scratch.

Role Description We are looking for a Director of IT to own and lead the corporate IT function at Nue. You will set the strategy and vision for corporate IT architecture, identity, compliance, and operations, and build the team and systems needed to support a fast-growing, distributed revenue platform. You will be the most senior IT leader in the organization, reporting directly to the CFO and partnering closely with Engineering, Dev Services, Finance, and People. Nue runs an interim operating model with no dedicated CIO or CISO. You will be the corporate IT and compliance owner inside that model, working with a named Engineering counterpart and a fractional vCISO who provides senior security leadership. As Nue scales, this seat is positioned to grow with the company. What You'll Do - IT strategy and leadership - Define and own Nue's corporate IT strategy, roadmap, and budget, translating company growth goals into a scalable IT foundation. - Build, lead, and mentor the IT team, fostering a culture of security-first thinking and operational excellence. - Drive IT maturity across the organization in support of SOC 2 and SOC 1 readiness. - Serve as the primary corporate IT decision-maker and escalation point for the business. - IT architecture and infrastructure - Define and govern standard patterns for user lifecycle, access control, and device posture across the workforce. - Own the design and evolution of corporate IT architecture: endpoints, identity, the SaaS stack, and networking. - Oversee endpoint and asset management, including MDM and EDR policies, patching, disk encryption, and auditable asset inventories. - Ensure reliable, scalable IT operations for a remote-first, globally distributed workforce. - Identity, access, and SaaS governance - Own corporate identity and access management strategy across Google Workspace, Rippling, Salesforce, Slack, Atlassian, and other core platforms. - Define and enforce role-based access control and least-privilege models, including access reviews and entitlement rationalization. - Lead SaaS vendor governance: onboarding, risk reviews, renewals, and rationalization across the stack. - Drive automation of joiner, mover, and leaver processes through HRIS and identity-provider integrations. - Security, compliance, and risk - Own the corporate IT compliance framework and maintain controls and documentation for SOC 2 and SOC 1 audits, working with the vCISO on the control matrix. - Define and oversee endpoint security, corporate identity security, and corporate SaaS hardening standards. - Own vulnerability and patch management for corporate endpoints and SaaS (production and cloud-infrastructure vulnerability management is owned by Engineering). - Lead corporate incident response for business email compromise, phishing, account compromise, lost or stolen devices, and vendor breaches. - Coordinate customer security questionnaires and partner with Engineering and Dev Services on security assessments and risk remediation; Engineering leads on production and customer-facing controls. - Maintain a proactive stance on emerging risks and close corporate gaps before they become incidents. - Operations and automation - Oversee IT support operations, ensuring a high-quality experience across a remote-first team. - Champion automation and tooling to reduce manual toil and improve operational efficiency. - Own IT capacity planning: licenses, hardware refresh, and platform investments. - Maintain and continuously improve IT documentation, runbooks, and standards. What is not in scope - To keep the ownership model clean, the following sit with Engineering (CTO), not this role. You partner with Engineering on these; you do not own them: - Product security, application security, and the secure development lifecycle. - Production identity, access, and secrets management. - Cloud infrastructure security and production incident response. - Customer-facing security architecture and the technical answers behind customer security reviews. Qualifications - 8+ years in corporate IT, with at least 3 years in a leadership or management role at a high-growth tech company. - Proven experience building and scaling IT functions, teams, and strategy from the ground up. - Deep expertise in identity and SSO, endpoint management, and SaaS governance (Google Workspace, Rippling, IdP providers, SCIM, SAML, OIDC). - Strong working knowledge of SOC 2 and SOC 1, and comfort owning audit readiness and the auditor relationship. - Experience leading IT through audits, security assessments, and customer risk questionnaires. - A track record of hiring, mentoring, and developing high-performing IT teams. - Excellent communication skills, able to translate complex technical decisions into clear recommendations for executive and non-technical stakeholders. - Experience supporting a distributed, remote-first workforce with async-friendly processes and documentation. - Comfort operating inside a defined IT/Engineering split and partnering with a fractional vCISO rather than owning product security directly.

Role Description Lead Cloud Infrastructure & SRE: - AWS (ECS, EKS, networking, VPCs, IAM) - Databases (PostgreSQL, Kafka, DynamoDB) - IaC standards, SLOs, error budgets, DR/BCP, and a sustainable on-call program Own CI/CD & Developer Experience: - GitLab CI across ~150 repos: build speed, reliability, test signal, release safety, environments, and paved roads for new services Drive Observability & Cloud Cost: - High signal logging/metrics/tracing/alerting stack - SLO instrumentation - Cloud cost attribution by team/service - FinOps practice Lead Application & Cloud Security end-to-end: - Secure SDLC, SAST/DAST/SCA - Vuln triage and SLAs - Secrets hygiene, IAM, CSPM Partner with IT to support compliance program, customer security questionnaires, and pen-test remediation. Own Vendor & Tooling Portfolio: - Build-vs-buy decisions - Vendor selection, POCs and lifecycle across observability, CI/CD, security, and incident management Grow and Develop the Team: - Hire, onboard, and mentor engineers - Actively participate in recruiting; interview candidates, provide calibrated feedback, and raise the bar - Conduct regular 1:1s, provide actionable feedback, and support career development for each team member - Build a culture of urgency, ownership, customer empathy, and continuous improvement Qualifications - 7+ years of infrastructure or SRE engineering experience - At least 3 years managing platform, infra, or SRE teams in a product-focused SaaS environment - Production AWS ownership — you've run HA workloads on AWS at scale - Infrastructure as code - you've built and scaled IaC practices using Terraform - CI/CD fluency — you've built or owned pipelines in GitLab CI, GitHub Actions, Jenkins, or similar - Observability ownership - you've built or evolved an observability stack - Incident command - you've run customer-facing major incidents - Application security - you've embedded security into the SDLC - Cloud security posture - you own IAM, secrets management, network segmentation, and CSPM - Compliance partnership - you've worked alongside IT on compliance programs - Deeply hands-on - you've kept your technical edge as your teams have grown - Bias for action - you default to doing, not delegating - Active AI adoption - you use AI-assisted tools as part of your daily workflow Preferred - B2B SaaS experience with Salesforce coupling — managed packages, org provisioning, integration patterns - CPQ, billing, or revenue domain — high-stakes correctness, audit-relevant data - Experience standing up a Platform Engineering practice or internal developer platform Tech Stack - Salesforce Platform: Apex, Lightning Web Components (LWC), SOQL, Flows, managed packages - Backend: Java (Spring Boot), Node.js, REST APIs, GraphQL - Frontend: React 16, TypeScript, Material-UI, Webpack - Database: PostgreSQL (AWS RDS), Salesforce SOQL/SOSL - Infrastructure: AWS (Lambda, SQS, S3), Kafka, Docker, GitLab CI/CD - AI Tooling: Claude Code, Windsurf, Copilot (used daily across engineering) - Collaboration: Jira, Slack, Gem, Fellow, Confluence

Role Description We are seeking a highly motivated and experienced Senior Software Engineer to join our fast-growing team. You will design and build large-scale, multi-tenant SaaS systems that power Nue's core revenue workflows. You'll work across a powerful stack: - Java/Spring Boot - Node.js/React - Modern databases (SQL & NoSQL) - Event streaming platforms - Cloud infrastructure (AWS, Snowflake) Responsibilities: - Design, architect, and implement large-scale, multi-tenant SaaS applications with a shared-nothing architecture based on the Spring Boot framework, leveraging microservices (API gateway, service registry, service monitoring), and event-driven patterns. - Own end-to-end feature delivery: scoping, design, implementation, testing, rollout, and operations. - Define and evolve domain models and data schemas to ensure accuracy, auditability, and long-term maintainability. - Build and maintain high-throughput, low-latency services that process large volumes of events with strong consistency and reliability guarantees. - Design and implement event-driven workflows using message queues and streaming platforms (e.g., Kafka, Kinesis, RabbitMQ, SNS/SQS, Webhooks). - Drive technical excellence and best engineering practices — design reviews, RFCs, continuous integration, code reviews, observability, CI/CD. - Provide architecture and technical guidance, and mentor other engineers in distributed systems design, database modeling, and scalability patterns. - Establish and maintain SLIs/SLOs (latency, throughput, accuracy, availability) for production services and continuously improve them. - Collaborate closely with Product and cross-functional teams to translate business requirements into robust, fault-tolerant system designs. - Deliver high-quality design and code using modern tools and agile methodologies including TDD, CI, refactoring, and code reviews. - Stay current with relevant technologies (event streaming, data infrastructure, security, AI-assisted development) and apply them pragmatically to Nue's SaaS platform. Qualifications - Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent practical experience). - 5+ years of professional software development experience, designing and building large-scale, distributed backend systems. - 5+ years of experience with Java (or JVM languages) and building microservices on frameworks such as Spring Boot. - Deep understanding of relational databases (e.g., PostgreSQL, MySQL) including schema design, indexing, and performance optimization. - Experience with multi-tenant and/or sharded database architectures and strategies for scale and isolation. - Hands-on experience with event-driven architectures and streaming or messaging platforms (e.g., Kafka, Kinesis, RabbitMQ, Pub/Sub). - Solid understanding of data consistency models, idempotency, exactly-once / at-least-once processing, and eventual consistency patterns. - Experience with at least one major cloud provider (AWS, GCP, or Azure) and building cloud-native services (containers, serverless, managed data services). - Strong SQL skills and familiarity with database performance profiling and tuning. - Experience with concurrent programming and thread safety in production applications. - Experience with observability (metrics, logs, traces) and diagnosing performance and reliability issues in production. - Test-driven mindset, with hands-on experience writing and maintaining automated unit, integration, and end-to-end tests; familiarity with test automation frameworks such as Playwright or similar tools. - Strong portfolio or examples of past projects and code. - Strong communication and collaboration skills, with the ability to explain complex systems to both technical and non-technical stakeholders. - Enthusiasm for working in a fast-paced, startup-like environment and taking end-to-end ownership of critical systems. Bonus Points (optional) - Experience with finance, billing, subscriptions, payments, or revenue-lifecycle systems in a SaaS or financial-services context. - Experience with Snowflake or other modern data warehouses for reporting, analytics, and reconciliation use cases. - Familiarity with NoSQL or time-series databases and when to apply them alongside relational systems. - Experience with enterprise-scale systems and high-volume transactional workloads. - Understanding of compliance, security, and auditability concerns in financial systems (e.g., PCI considerations, data retention, audit trails). - Experience integrating with Salesforce or other CRM/ERP platforms. - Demonstrated ability to effectively use AI-assisted development tools (e.g., Claude Code, Codex, or similar) to accelerate development, improve code quality, debug complex issues, and explore system designs. - Strong attention to detail, ownership mindset, and comfort operating in ambiguous, evolving product domains.

Role Description The Senior Staff Software Engineer is one of Nue's senior-most individual contributors, responsible for shaping the technical direction of the platform across multiple product teams. This role sets the multi-year technical strategy in their domain, drives the architecture decisions that other teams build on, and operates as a force multiplier for engineering — through code, design, mentorship, and judgment. - Set multi-year technical direction - Define the technical roadmap for a major platform area (e.g., lifecycle management, billing, integrations, data platform) across multiple teams and quarters. - Make build-vs-buy and platform-vs-feature trade-offs at the company level, with clear written rationale. - Sequence the technical investments that unblock the company's largest customers and the next two years of growth. - Bring a strong, well-reasoned point of view to architecture reviews — and the credibility to push back on leadership when the data warrants it. - Architect systems other teams build on - Design and lead the implementation of foundational systems — distributed services, data flows, APIs, integrations, and shared libraries — that span product teams. - Lead non-trivial migrations and modernizations: HA upgrades, language/framework moves, monolith decompositions, schema changes, multi-region rollouts. - Set the technical standards for service ownership, API contracts, observability, and reliability that every team adopts. - Own the architecture of one or more business-critical flows end-to-end (e.g., quote-to-cash, billing, sync). - Ship code that matters - Stay deeply hands-on. Lead the implementation of the highest-leverage and highest-risk projects yourself. - Write code that becomes the reference example for what "good" looks like at Nue. - Pair with senior and staff engineers on the hardest problems; unblock teams stuck on technical depth. - Drive customer outcomes through engineering - Be the technical owner for the engineering work that unblocks Nue's largest customers. - Convert ambiguous customer asks into bounded engineering work with clear scope, owners, and dates. - Be on the call when production is on fire for a strategic customer — and be the senior-most engineer making the call to roll forward, roll back, or escalate. - Coach and mentor other engineers - Mentor and develop Staff and Senior engineers across the company. Help two or three of them grow into Staff or Senior Staff over the course of the year. - Embed deep technical thinking into design reviews, code reviews, and engineering planning across product teams — not just your own. - Build internal tools, shared libraries, and AI-assisted workflows that let every engineer ship faster. - Champion engineering excellence: testing, observability, security, performance, and operational maturity. - Drive engineering excellence at the org level - Help define the engineering standards the org operates against — testing strategy, observability bar, security posture, dev productivity, code review norms. - Partner with engineering managers, the CTO, and product leadership to translate strategy into engineering execution. - Champion AI-assisted engineering as a first-class capability — prompt libraries, agents, and internal tooling that compound the team's leverage. - Raise the bar in hiring: act as a bar-raiser, calibrate levels, and grow the senior IC pipeline. - Be the company's senior technical voice - Represent Nue's engineering org in critical customer conversations, vendor evaluations, and partner integrations where deep technical credibility is required. - Contribute to public engineering presence where it serves the company — talks, posts, OSS — without losing focus on internal impact. Qualifications - 12+ years of professional software engineering experience, with a sustained track record of operating at Staff level or higher in a high-bar engineering org. - Demonstrated track record of designing and shipping foundational systems used by multiple teams — services, frameworks, data infrastructure, or shared platforms. - Deep expertise in at least one modern backend stack (Java/Spring, Node/TypeScript, Python, Go, or similar) with strong fluency in at least one more, plus the design judgment to know when each fits. - Strong systems-design ability: distributed systems, data modeling, consistency trade-offs, performance, scaling, and reliability — proven on systems with significant production load. - Hands-on production expertise across cloud infrastructure (AWS / GCP / Azure), Kubernetes, CI/CD, and observability tooling (OpenTelemetry, Prometheus / Grafana, or equivalent). - Strong fluency with AI coding tools (Claude Code, Copilot, or similar) and a track record of materially accelerating both your own work and your team's through them. - Demonstrated track record of leading a team or org through a significant architectural transition (HA migration, language/framework move, multi-region, monolith → services). - Track record of mentoring senior and staff engineers; multiple engineers will say you were materially responsible for their growth. - Excellent written and verbal communication; comfort defending technical positions in front of executive leadership. Benefits - Competitive compensation and benefits that reward your talent and impact. - Comprehensive health, vision, dental, and life insurance. - A front-row seat in the Silicon Valley tech ecosystem, where you’ll work on cutting-edge challenges shaping the future of SaaS, finance, and payments. - The opportunity to build truly groundbreaking products — your work won’t just support the business; it will influence how companies around the world monetize and grow. - A high-energy, collaborative culture where smart, supportive teammates push each other to learn fast, think boldly, and do the best work of their careers. - Room to grow, lead, and make your mark in a fast-scaling company that values creativity, ownership, and ambition.

Role Description We are seeking an experienced Solutions Architect specializing in Configure Price Quote (CPQ) and Billing/Revenue Management solutions. This role is fully focused on post-sales delivery: owning solution design, implementation leadership, and ensuring customers realize value from our platform. As the Solution Architect, you will: - Lead discovery, translate business requirements into scalable solution designs, guide configuration and integration, and serve as the technical expert throughout implementation. - Collaborate closely with customers, project managers, and technical teams to deliver complex CPQ and billing solutions that support pricing, quoting, subscription billing, usage/rating, and revenue recognition. - Work in a high-growth environment where processes evolve and priorities shift as we scale. Key Responsibilities - Solution Design & Delivery - Lead post-sales discovery to understand business processes, pricing models, quoting workflows, billing requirements, and integration needs. - Design end-to-end CPQ + Billing architectures, including data models, integrations, customizations, and reporting. - Produce implementation assets: solution design documentation, configuration workbooks, data mapping, and integration specifications. - Own technical decisions throughout the project, ensuring solutions are scalable, maintainable, and aligned with platform best practices. - Implementation Leadership - Serve as the primary technical point of contact for the customer after contract signature. - Partner with project management to drive delivery timelines, scope, risk mitigation, and customer expectations. - Support configuration, testing, deployment, and go-live activities. - Facilitate customer enablement and knowledge transfer to ensure long-term success. - Integration & Data - Design and support integrations between CPQ/Billing platforms and CRM, ERP, and payment gateways. - Provide guidance on data migration strategy, data validation, and cutover planning. - Customer Success - Act as a trusted advisor to customers, helping them operationalize complex pricing, subscription management, invoicing, and revenue recognition processes. - Identify risks early, propose solutions, and maintain a collaborative relationship with customers. - Contribute to continuous improvement of implementation methodology, reusable assets, templates, and best practices. - Team Enablement - Support and mentor junior consultants and configuration specialists. - Encourage a culture of shared learning, documentation, and continuous improvement. Qualifications - 8+ years of experience delivering and implementing CPQ, Billing, or revenue management solutions (Salesforce CPQ/Billing, Oracle CPQ, Zuora, NetSuite, etc.). - Demonstrated success as a solution/technical lead on complex delivery projects. - Strong understanding of CRM → CPQ → Billing → ERP data flows, including subscription lifecycle and revenue processes. - Experience designing and implementing API-based integrations and middleware patterns. - Ability to translate business processes into system capabilities and communicate trade-offs and design decisions to stakeholders. - Comfortable working in a fast-moving, evolving environment where processes are still maturing and customer use cases are complex. Bonus Points (optional) - Knowledge of ASC 606 / IFRS 15 revenue recognition. - Background with subscription billing, usage metering, and rating engines. - Relevant platform certifications (e.g., Salesforce CPQ Specialist, Salesforce Billing, Zuora). - Experience in SaaS, high-growth, or startup environments. Benefits - Competitive compensation and benefits that reward your talent and impact. - Comprehensive health, vision, dental, and life insurance. - A front-row seat in the Silicon Valley tech ecosystem, where you’ll work on cutting-edge challenges shaping the future of SaaS, finance, and payments. - The opportunity to build truly groundbreaking products — your work won’t just support the business; it will influence how companies around the world monetize and grow. - A high-energy, collaborative culture where smart, supportive teammates push each other to learn fast, think boldly, and do the best work of their careers. - Room to grow, lead, and make your mark in a fast-scaling company that values creativity, ownership, and ambition.

Role Description We’re looking for a Director of Performance Marketing to own and scale our acquisition engine across paid and organic channels. This role is responsible for driving measurable growth through: - SEM - SEO/AEO - Paid social - Third-party media - Emerging channels like OOH while ensuring strong return on investment and pipeline impact. You will translate high-level growth strategy into data-driven, multi-channel execution, optimizing performance across the full funnel. This role combines strategic leadership, hands-on execution, and operational excellence, with a strong emphasis on leveraging AI and automation to increase efficiency and scale. Key Responsibilities - Performance & Growth Strategy - Own the strategy and execution of performance marketing programs across SEM, SEO/AEO, paid social, OOH, and third-party media. - Develop and execute acquisition strategies to drive pipeline, revenue, and efficient CAC. - Identify new growth opportunities across channels, audiences, and markets. - Define KPIs, measurement frameworks, and testing strategies to continuously improve performance. - Channel Ownership & Execution - Lead SEM strategy, budget allocation, and execution (Google Ads and other platforms). - Own and scale SEO and AEO programs to drive organic growth and visibility. - Manage and optimize paid social and third-party media buys, ensuring performance and alignment with goals. - Oversee OOH and non-digital channels, including vendor management and performance tracking where possible. - Ensure campaigns are properly built, tracked, and optimized across all channels. - Campaign & Funnel Optimization - Partner with Growth Marketing and Content Marketing to translate strategy into high-performing campaign plans. - Optimize conversion paths across website, landing pages, and forms to improve engagement and conversion rates. - Own campaign setup including audiences, segmentation, tracking (UTMs), workflows, and integrations. - Continuously test messaging, targeting, and channel mix to maximize impact. - Analytics & Performance Measurement - Own performance reporting across all acquisition channels, focusing on pipeline and revenue impact. - Build and maintain dashboards to track campaign performance, ROI, and funnel conversion. - Provide insights and recommendations to improve efficiency and scale. - Partner with RevOps to ensure data accuracy, attribution, and system integrity. - AI & Operational Excellence - Leverage AI and agentic tools to improve campaign execution, optimization, and productivity. - Design and optimize workflows, processes, and systems to increase team efficiency. - Evaluate and manage marketing tools and platforms (e.g., Google Ads, LinkedIn, HubSpot, Webflow, etc.). - Ensure seamless integration across systems and channels. - Cross-Functional Collaboration - Partner closely with Growth Marketing, ABX, Content, and RevOps to align on strategy and execution. - Coordinate with internal teams and external partners to ensure campaigns launch on time and perform effectively. - Maintain strong communication with stakeholders on plans, progress, and results. Qualifications - 8–12+ years of experience in performance marketing, growth, or acquisition roles. - Proven track record of driving growth through paid media and organic channels. - Deep expertise in SEM, SEO, paid social, and performance analytics. - Experience managing budgets, media buying, and ROI optimization. - Familiarity with OOH and third-party media channels is a strong plus. - Strong analytical mindset with experience in attribution, reporting, and funnel optimization. - Hands-on experience with tools like Google Ads, LinkedIn Ads, HubSpot, Webflow, analytics platforms. - Experience leveraging AI tools to improve marketing performance and efficiency. - Excellent cross-functional collaboration and communication skills. - Ability to operate both strategically and tactically in a fast-paced environment. Why This Role Matters This role is critical to building a scalable, efficient growth engine. You’ll directly impact how we acquire customers, optimize spend, and drive revenue—while helping shape a modern, AI-first approach to performance marketing.

Role Description We are seeking a Director of Solution Consultants to lead a team responsible for translating solution architecture into high-quality, executable implementations. This team ensures that customer solutions, whether delivered internally or via partners, are configured, implemented, and deployed correctly according to defined architecture and best practices. Working closely with Solutions Architects, Field Engineering, Technical Consultants, and the PMO, this role is accountable for ensuring that what is designed is actually built correctly, consistently, and at scale. This role is critical to enabling predictable, high-quality delivery in a partner-led model. This role is expected to actively leverage AI tools, automation, and emerging agent-based workflows to drive productivity, improve decision-making, and scale impact. This includes using AI to accelerate problem solving, enhance team output, streamline operations, and identify opportunities for automation across delivery and execution. Qualifications - 8–12+ years of experience in Solution Consulting, Implementation, or Delivery - Proven experience leading Solution Consultants or configuration-focused teams - Strong expertise in CPQ, Billing, and Quote-to-Cash systems - Deep understanding of System configuration, Data structures, Implementation workflows - Experience working in Partner-led or hybrid delivery environments - Experience supporting global/offshore teams Requirements - Own Execution of Solution Design - Ensure that all implementations accurately follow defined solution architecture, are configured correctly within the platform, and align with best practices and standards - Translate architecture into configuration plans, build-ready requirements, and clear execution guidance - Use AI to accelerate configuration, validation, and solution execution, ensuring consistency and reducing implementation errors - Drive adoption of AI-assisted workflows to improve solution quality and scalability across both internal and partner-led delivery - Lead Solution Consulting Team - Build, mentor, and scale a team of Solution Consultants - Establish Execution standards training and onboarding programs - Partner closely with Solutions Architects to understand intended solution design and clarify edge cases and requirements - Work with Field Engineering to ensure proper execution of complex builds and validate technical implementation - Partner Delivery Execution Support - Ensure partner teams can execute solutions correctly by providing clear implementation guidance, reviewing configurations and deliverables, and supporting partner teams on complex builds - Act as a quality checkpoint for partner implementations - Quality Assurance & Validation - Establish configuration validation processes, pre-go-live checks, solution QA frameworks - Ensure consistency across implementations, reduction in rework and post-go-live issues Benefits - Own the execution quality of all implementations - Ensure architecture is implemented correctly and delivery is consistent and scalable - Critical role in reducing rework and enabling partner-led delivery