New Relic

Role Description Your opportunity: A short summary describing the role and how it fits in the vision & structure of the organization. Describe attributes or key behaviors with examples of how this shows up. Include people management if this role will have direct reports. This section should be 1-2 paragraphs, no more than 2-3 sentences each. What you'll do: Summarize the 3-5 key areas of responsibility for the role, and deliverables that will measure success. Include key tasks, process improvements, team objectives, and/or long term strategy issues. Requirements - List objective, “must-have” criteria, such as the minimum # years of experience (except for roles in the UK), and required education, licenses, or certifications. Use New Relic’s Career Tracks as a reference. Bonus points if you have - List “nice-to-have” criteria, such as attributes/behavioral values, strongly desired qualifications, and working conditions. Visa Sponsorship Qualified applicants may inquire about visa sponsorship (including transfer of a current H-1B visa), but the company does not support or sponsor O-1, F-1, or J-1 visas, or candidates who require commencement of an H-1B "cap case" petition for future work authorization. This position is to be filled as soon as possible. Diversity and Inclusion Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes. Accommodations If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. Workforce Model We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Hiring Process In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic. We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance. Recruitment Policy Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. Export Compliance New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Equal Opportunity Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics. Privacy Notice Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy .

Role Description New Relic's observability platform is trusted by organizations globally to facilitate better software development through data-driven insights. Logs constitute a core element of this platform. To begin understanding a system, the initial step is transmitting logs and other telemetry to New Relic. Our thousands of customers depend on their logs, analyzing petabytes of log data, to effectively detect and resolve issues. We are seeking a Senior Frontend Engineer to provide strategic, technical leadership within this fast-growing team. While we are looking for a true Frontend specialist rather than a generalist "full-stack" developer, it is crucial that you have a solid backend background. Your primary focus will be leading frontend initiatives across Log Management. This includes: - Leading the frontend work for Logs Intelligence—a new and critical suite of AI-driven innovations. - Driving the development of new user experiences in other key product areas like Log Compliance and Log Ingestion features. - Developing supporting APIs and occasionally contributing to backend services. - Participating in our team's on-call rotation. If you are passionate about tackling challenging problems, leveraging AI, and raising the bar for engineering excellence, we encourage you to apply! Qualifications - 8+ years of software engineering experience, operating as a dedicated Frontend specialist but possessing a strong, practical background in backend development. - Expertise in React, TypeScript, including hooks, state management, and component-based architecture. - Hands-on experience leveraging agentic AI tools (e.g., AI coding assistants) to improve engineering efficiency. - Proven experience utilizing AI technologies to implement and build product features or solutions. - Proficiency in frontend unit testing and automated end-to-end testing using frameworks like Playwright. - Good communication skills to collaborate with technical and non-technical stakeholders using Slack, Zoom, and documentation tools such as Confluence and Google Docs/Presentations. Requirements - Some experience in Java, NodeJS or Python for backend API development, with the ability to navigate and understand complex backend systems to participate effectively in on-call triage and occasional backend contributions. - Familiarity with streaming platforms like Kafka and an understanding of highly distributed systems. - Experience working on products that handle extremely high data throughput. - Previous experience deeply involved in site reliability work or maintaining complex streaming pipelines. Benefits - Flexible workforce model allowing for fully office-based, fully remote, or hybrid work. - Commitment to fostering a diverse, welcoming, and inclusive environment. - Support for professional and business success.

Role Description Join our high-performing sales team as an Account Executive, dedicated to driving significant expansion and strategic adoption within a named portfolio of our most critical enterprise customers across Germany. You will be the orchestrator of value, translating complex technical observability capabilities into quantifiable business outcomes. What You'll Do - Orchestrate Value: Develop and execute detailed, multi-year strategic account plans for a defined portfolio of high-value, complex enterprise customers. - Executive Alignment: Establish deep, trusted-advisor relationships with key decision-makers, including CTOs, VPs of Engineering, and SRE/DevOps leadership, aligning our observability platform with their critical business initiatives and digital transformation goals. - Drive Enterprise Growth: Proactively identify, qualify, and close complex six-figure and seven-figure expansion opportunities (upsell, cross-sell) by deeply understanding the customer's technical architecture, developer workflow, and evolving monitoring needs. - Lead the Virtual Team: Masterfully lead and coordinate the virtual account team, including Solution Consultants, SDRs, and Marketing ensuring a cohesive and sophisticated customer engagement strategy throughout the sales cycle. - Forecasting Excellence: Maintain an impeccable sales pipeline and deliver accurate quarterly and annual forecasts using Salesforce, providing insightful analysis on deal health and strategic next steps. - Negotiation & Closure: Lead negotiations for large-scale, enterprise-level agreements and renewals, managing procurement processes and legal complexities efficiently. Qualifications - Extensive experience and successful experience in a quota-carrying, enterprise-focused B2B SaaS sales role, with significant experience in expansion and complex renewals. - Proven ability to manage multi-stakeholder, 6- and 7-figure deals with a sales cycle exceeding 6 months, demonstrating command of MEDDPIC/Challenger/Value-based selling methodologies. - Exceptional ability to communicate highly technical concepts to both technical leaders and business executives in a clear, compelling, and financially sound manner. - Strong understanding of the German business culture and enterprise landscape. - Please note that visa sponsorship is not available for this position. Benefits - Fostering a diverse, welcoming and inclusive environment is important to us. - We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. - We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. - We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. - This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Company Description New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location.

Role Description As a Talent Acquisition Coordinator at New Relic, you will play a pivotal role in making sure each applicant has a world-class experience from start to finish. As the primary point of contact for our candidates, you will act as a brand ambassador, demonstrating our values in all of your interactions. As the go-to person for all things related to scheduling and candidate experience, you will be a close partner with our recruiters, hiring managers, and other members of our TA team. Our dynamic talent acquisition team encourages ambitious ideas. We will look to you and our team of Coordinators to drive and improve our interview process! - Partner with hiring managers and recruiters to schedule phone and video interviews in a fast-paced environment. - Correspond with candidates via Zoom, by email, or over the phone to answer their questions and help them move through the interview process. - Host candidates during virtual interviews, giving them a window into our extraordinary work environment as you lead them through schedules you've organized. - Post open roles to external job boards as requested. - Find opportunities to improve our candidate experience and streamline our scheduling process. - Collaborate with the larger PeopleOps team on projects to improve candidate experience. - Support recruitment events, meet-ups, and other talent branding and event needs. Qualifications - At least 5+ years of experience in the Recruiting space or similar field. - Skilled at managing multiple, competing priorities. - Be unfazed by last-minute changes and can easily navigate shifting priorities. - Ability to problem solve and find creative solutions independently and as well as part of a team. - Excellent and timely communication skills with all collaborators including candidates, recruiters, and hiring managers. - Ability to maintain confidentiality and apply appropriate tact. - Bachelor's degree or equivalent experience. - Prior scheduling & calendar management experience. - Experience with Mac OS, Applicant Tracking Systems and Google Suite. Requirements - Fostering a diverse, welcoming and inclusive environment is important to us. - We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. - We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. - Their experiences and perspectives inspire us to make our products and company the best they can be. - We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes. Benefits - We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. - This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Company Description New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.

Role Description We work with data at a scale found at few companies using a diverse tech stack (Go, Java, JavaScript, React, GraphQL, Cassandra, Elasticsearch, Kafka, Kubernetes, many public cloud web services, and more). You will work with some of the best engineers and seek some of the most complex problems in the industry. If you love to scale and want to contribute to one of the largest and fastest-growing observability platforms in the market, we want to hear from you. We are a fast-growing AI-first company that cares about our product and culture! What you'll do - Build, maintain, and scale back-end services in Java and/or Kotlin and their support tools. - Participate in design discussions, code reviews, and iterative delivery with your team. - Creating automation and tooling to make our systems scalable and easier to deploy. - Working directly within a multidisciplinary team to help our customers and partners. - Instrument services with metrics, logs, and traces; help define and monitor SLIs/SLOs. - Troubleshoot production issues with support from senior engineers and participate in a gradual on-call rotation as you gain experience. Requirements - Experience with distributed systems, concurrency, and scaling in a production environment. - Strong experience in writing software in OOP (Java, GO, Python...) and you are not afraid of adapting, learning, and working with different languages and frameworks. - Familiarity with asynchronous programming techniques: streams, event-based flows, task queues, message queues. - Being comfortable in a fast-paced environment focused on delivering production code at a regular cadence using Agile techniques, tools and methodologies. - Having a collaborative work style that includes colleagues in important decisions and leads to shared code ownership. - Growth mindset, delivering high-quality production code, and clear communication; proficiency in English. Bonus points if you have - Contribution to open source projects. - Understanding the value that build and test automation brings to a development team's efficiency and reliability and are passionate about applying these techniques to your projects. - Experience with one or more data stores (e.g., PostgreSQL, Cassandra, Elasticsearch, Redis). Company Description Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes. If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.

Role Description As a New Relic Technical Support Engineer, you'll have the unique chance to dive deep into our infrastructure products, helping customers navigate through challenging technical issues. We value continuous learning and skill enhancement to ensure we provide top-tier support in the ever-evolving world of infrastructure technology. You’ll be at the forefront of supporting our APM suite, with a deep focus on distributed tracing, code-level profiling, and monitoring microservices within Kubernetes and cloud-native environments. ⚠️ Important Note: To ensure we provide consistent, world-class coverage for our global customers, this role follows a non-traditional work week: Tuesday through Saturday. Please ensure you are available and comfortable with this schedule before applying. What you'll do - Collaborate across teams to assist in solving complex technical customer problems within our APM product suite. - Display strong analytical skills and technical troubleshooting abilities to address customer issues effectively. - Provide outstanding customer service and demonstrate genuine empathy towards customers facing technical difficulties. - Work closely with our engineering teams to resolve intricate APM-related issues. - Support New Relic customers with installation, configuration, and data exploration requests related to infrastructure technologies. - Advocate for customer needs by documenting feedback on feature requests and reporting bugs to our Product Organization. - Continuously advance your skills through training and exposure to additional infrastructure features and technologies. Requirements - Availability to work a Tuesday – Saturday schedule. - Proven experience delivering end-user software support through multiple channels like email, phone, and social media. - Passionate about customer satisfaction and capable of delighting customers even in challenging situations. - Experience troubleshooting and optimizing application performance (APM) in enterprise environments, with a focus on distributed tracing, latency analysis, and error profiling. - Solid understanding of Linux-based environments, including services, permissions, and file manipulation. - Proficient in containerization and orchestration—specifically Docker and Kubernetes—with experience monitoring microservices and understanding sidecar patterns or DaemonSets. - Familiarity with web technologies and cloud hosting services like AWS, Azure, and Google Cloud. - Ability to collaborate seamlessly across teams or disciplines to troubleshoot and solve problems. - Prior experience in a DevOps, Software Engineering, or Technical Support role. Bonus points if you have - Experience with additional IaaS platforms like Azure or Google Cloud Platform. - Certifications in Java, Python, or K8S. - Familiarity with New Relic products. - Comfort in analyzing and interpreting system/application logs. Benefits - Flexible workforce model allowing for fully office-based, fully remote, or hybrid work. - Fostering a diverse, welcoming, and inclusive environment. - Opportunities for continuous learning and skill enhancement.

Role Description We are looking for an ambitious Account Executive to join our growing German team. If you are a results-oriented sales professional ready to help enterprise customers optimize their digital footprint, we want to hear from you. Your Opportunity As an Enterprise Account Executive, you will be responsible for identifying, qualifying, and closing new business within a defined geographic or vertical territory. You will manage the end-to-end sales cycle, from initial prospecting to contract negotiation. You will work closely with our solution engineers and marketing teams to demonstrate the value of New Relic and displace competitors in the observability space. What You’ll Do - Pipeline Generation: Proactively prospect into a list of target enterprise accounts. You will own your "top of funnel" by combining inbound leads with your own strategic outbound efforts. - Sales Execution: Manage a disciplined sales process to meet and exceed monthly and quarterly quotas. You will lead discovery calls, coordinate product demos, and navigate the procurement process. - Customer-Centric Selling: Understand the specific pain points of German enterprise customers. You will map New Relic’s capabilities to their business objectives, ensuring our solution is viewed as a critical value-driver. - Forecasting & CRM Management: Maintain high levels of "sales hygiene" by accurately forecasting your deals and documenting all activity within Salesforce. - Collaborative Winning: Partner with Sales Engineers, SDRs, and Customer Success to ensure a seamless experience for the prospect and a high win rate against competitors. Requirements - Relevant Experience: Demonstrable quota-carrying sales experience, preferably within SaaS, DevOps, or Cloud technologies. - The "Hunter" Mentality: A proven track record of finding and closing new business (New Logo acquisition). - Sales Proficiency: Familiarity with modern sales methodologies (e.g., MEDDPICC, Challenger, or Command of the Message). - Communication: Exceptional presentation skills and the ability to articulate complex technical concepts to both developers and C-suite stakeholders. - Language: Fluency in German and English is essential. - Education: Bachelor’s degree or equivalent practical work experience. Company Description Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity We’re looking for a Senior Market Narrative Strategist to define and elevate how New Relic tells its story. This is an individual contributor role for someone who can operate at both strategic and execution depth. You will own the overall corporate narrative—the big story that connects our market point of view, company vision, product value, customer outcomes, and brand differentiation. You will also serve as a trusted advisor to C-level execs, and other leaders and teams across the business who shape stories of their own, from product launches and campaigns, to events, executive communications, sales messaging, customer storytelling, and thought leadership. This role is for someone who knows that great storytelling is not decoration. It is how companies create clarity, shape markets, align teams, and move buyers. You will help ensure that every major story we tell is sharp, consistent, differentiated, and grounded in what matters most to customers and the market. What you'll do - Own the corporate narrative - Define, evolve, and steward New Relic’s overarching narrative and messaging architecture. - Translate strategy, market insight, and product direction into a clear, compelling story that New Relic can rally around. - Ensure the New Relic narrative reflects our differentiation, aligns to our strengths, and raises the clarity with which the market understands us. Build the storytelling system - Create the frameworks, tools, and standards that help teams tell stronger stories with greater consistency. - Establish clear narrative guardrails, message hierarchies, story templates, and strategic messaging principles. - Turn storytelling from a one-off craft into a repeatable company capability. Advise and partner across the business - The role sits in Product Marketing and will act as a strategic partner to Brand, Communications, Demand Gen, Sales, Product, and executives on high-stakes storytelling. - Guide teams on how to sharpen positioning, improve message discipline, and connect tactical work back to the broader company story. - Help leaders and teams turn complex ideas into simple, resonant narratives. Shape executive and thought leadership storytelling - Partner with senior executives on keynote narratives, major presentations, thought leadership platforms, internal communications, and market-facing moments. - Develop stories that are provocative, credible, and aligned to the company’s strategic agenda. - Help executives sound distinct, modern, and relevant without slipping into jargon or hype. Lead through influence - Drive alignment across teams without relying on formal authority. - Raise the bar for narrative quality across the company through coaching, feedback, and thought partnership. - Be the person others seek out when the story really matters. This role requires - B2B Marketing Expertise: 5+ years of experience in product marketing, product management, or sales engineering within a high-growth B2B software environment. - Expertise in developer tools: Ability to simplify complex technical concepts for a general audience and experience in launching products aimed at developers, - Strategic Communication: A talent for simplifying complex technical concepts for a general audience and a history of building consensus in fast-paced, evolving environments. - Cloud-Native Fluency: A deep understanding of the modern software ecosystem, its technologies, and monitoring platform solutions. - Partnership Mindset: A proven ability to build strong, inclusive relationships across engineering, sales, and executive leadership. - Market Curiosity: Experience positioning technical products to both the hands-on users and the economic decision-makers who support them. Bonus points if you have - Direct experience in the Observability, APM, or software development sectors. - A background in Computer Science, Engineering, or a technical field (or equivalent practical experience). - Advanced experience (8+ years) in technical pre-sales, consulting, or product management. - Familiarity with open source monitoring technologies. Please note that visa sponsorship is not available for this position. #LI-GK1 #LI-Remote The pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees. Estimated Base Pay Range $146,000—$197,000 USD Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes. If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring process In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic. We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics. Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity If you seek to bring new, disruptive ideas to the enterprise software market, it’s now time for your next big challenge. We are looking for an Enterprise Account Executive to join our high performing, New Logo Enterprise Sales team and help us drive the market. Right now, organizations across every size and vertical are focused on improving uptime & performance to ensure high mission success, gaining greater scale & efficiency through projects like cloud adoption/migration, and accelerating time to market through speed and agility by embracing DevOps practices. With the massive market opportunity in front of us, there is not a more exciting time to join our team. What you'll do You will be focused on over-quota achievement and will grow an ambitious pipeline of business as a result of new logo acquisitions, with creativity, and hard work. You will navigate through complex organizations and sell to multiple decision-makers in the spirit of landing new accounts and establishing initial wallet share. - Drive account acquisition by owning a territory and cultivating relationships with all pertinent stakeholders within target accounts to maximize sales into new accounts with the objective of being part of the customers’ long-term business solution. - Ability to target new logos that are not already covered by other teams. - Identify customer needs and configure an appropriate offering from our portfolio to meet those needs. - Expand top of funnel by complimenting centralized marketing campaigns with own prospecting, develop relationships and alignment at multiple levels - C level executive sponsors, influencers, and day-to-day users. - Use New Relic’s sales process to close large-scale, multi-year consumption-based deals. Prepare accurate forecasts, build a pipeline to cover bookings target, document activities in Salesforce, and perform other tasks necessary to drive revenue and communicate activities to sales management. - Working with our customer throughout the sales process to achieve positive business outcomes. - Partner closely with dedicated Solutions Consultant as well as Sales Development Representative to drive results - Review public information (e.g., new FDA approvals, executive appointments, press releases) for the company and its competitors to remain updated on potential demand triggers. - Exceptional knowledge of Observability solutions demonstrating proficiency and positioning of New Relic solutions. This role requires - 5+ years of sales experience - Field sales experience selling software to the F1000 - Continuous, substantial, and proven success in enterprise sales - High energy and well-developed business sense - Exceptional ambition combined with great teaming skills - Experience in consultative, enterprise solutions selling - Deep and creative sales hunter skills Bonus points if you have - Previous experience selling Observability solutions - Technical background Please note that visa sponsorship is not available for this position. #LI-KM1 The pay range below represents a reasonable estimate of the on target earnings (salary plus target sales incentives) for the listed position. This role is eligible for a commission plan (as defined in the sales incentive plan document). Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time off, and other competitive benefits designed to improve the lives of our employees. Estimated On-Target Earnings Range $248,000—$310,000 USD Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes. If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring process In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic. We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics. Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity New Relic is the industry’s largest and most comprehensive SaaS-based observability platform built to create more perfect software. We are passionate about providing solutions and tools that help development and operations teams supervise, troubleshoot, and optimize the performance of their applications and infrastructure. We’re looking for an experienced web leader to help set the global strategic vision and development of our web presence. This role will lead a team of global strategic web producers, strategists, and engineers - driving high-level strategy and technical execution across our web presence. What you'll do - Oversee and manage the team responsible for New Relic’s web presence. - Develop and implement a comprehensive website strategy and roadmap for newrelic.com aligned with business goals and user needs - including optimization and digital experience enhancement, etc. - Oversee development team (internal developers and/or external agencies) in building and maintaining the website. (Global teams: US and IST) - Partner with cross-functional teams (e.g. Product, Creative, Data Analytics, Regional teams, etc.) to align web strategy with broader marketing and business initiatives. - Work closely with in-house UX teams to analyze user behavior, website analytics, and conversion data to identify optimization opportunities. - Drive our CRO program to create optimization roadmaps and lead A/B testing and user experience research to improve site performance. - Scale our GEO/AEO strategy and execution across our website as well as referral sites. - Oversee the technical architecture, platform selection, and technology stack. - Monitor and report on key website metrics including traffic, engagement, conversion rates, and ROI - utilizing analytics tools (Google Analytics, heatmapping tools, etc.) to drive data-driven decisions. - Create comprehensive performance dashboards and regular reporting for stakeholders. This role requires - Bachelor’s or Master’s degree - 7-10+ years of experience in digital marketing, web strategy, or related roles - Strong analytical skills with experience using web analytics platforms - Understanding of SEO, SEM, and digital marketing best practices - Excellent written and verbal communication skills - Project management experience with the ability to manage multiple initiatives - Experience leading web application development teams to deliver against KPIs at scale. - Solid understanding of CSS, Git and JavaScript. - Documented, hands-on experience planning multi-quarter roadmaps for high visibility B2B websites - Extensive experience planning and managing against concrete business performance objectives in a product-led software business - Having a collaborative work style that includes colleagues in important decisions and leads to shared code ownership. - Experience with content management systems and web technologies - Fluency in English. Bonus points if you have - Expertise and experience in full-stack development experience front end and back-end (i.e. PHP, HTML, CSS, Javascript, MySQL, RESTful APIs.) - Experience leveraging AI to scale workflows. - Strong expertise in Drupal 9/10 development. - Familiarity with Figma, Tailwind CSS, Eleventy, and/or Svelte JS. - Familiarity working at enterprise scale across several tech stacks and partner teams. - Experience in technical mentorship and support for helping level-up the skills of colleagues on the team. - Knowledge of UX/UI design principles - Familiarity with marketing automation and CRM platforms - Experience in B2B or enterprise technology environments - Google Analytics and related certifications Please note that visa sponsorship is not available for this position. #LI-JH1 The pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees. Estimated Base Pay Range $222,000—$277,000 CAD Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes. If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring process In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic. We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics. Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy