Matrix Medical Network

Role Description The End Point Support Technician provides first and second level desktop and mobile device support for end users while also supporting and improving Mobile Device Management (MDM) operations. This role is responsible for the administration, maintenance, and support of desktop hardware, mobile devices, software, and related equipment in accordance with service level agreements. Additionally, this position contributes to process improvement, asset lifecycle management, and serves as a subject matter expert in device provisioning and endpoint management. Strong technical troubleshooting, leadership, and customer service skills are required. Responsibilities - Provide first and second level support for desktops, laptops, tablets, mobile devices, and peripheral equipment. - Respond to Service Desk requests via phone, email, voicemail, or ticketing systems. - Diagnose and resolve hardware, software, and operating system issues; escalate when necessary. - Record, track, and document service requests and incidents in the ticketing system. - Perform system setups, imaging, and provisioning for new hires. - Install, configure, and maintain endpoint devices in accordance with standards. - Maintain desktop/laptop images and deployment processes. - Collaborate with vendors to resolve technical issues. - Participate in on-call support rotation. - Support and improve MDM processes, policies, and device lifecycle management. - Administer systems for tracking IT assets, inventory, and software licenses. - Maintain accurate inventory of all endpoint devices and peripherals. - Perform audits and ensure compliance with asset management and procurement standards. - Manage provisioning, configuration, and decommissioning of mobile devices. - Track quality and performance of devices throughout their lifecycle. - Escalate complex issues to second- and third-level support teams and follow through to resolution. - Respond to and assist with ticket escalations. - Contribute to SLA compliance through effective prioritization and workload management. - Create and maintain documentation including FAQs, knowledge articles, and user guides. - Identify opportunities to improve support processes and user experience. - Build strong relationships with System Administrators, Network Teams, and business units. - Advocate for end users to ensure high-quality and timely support. - Assist with mentoring and coaching junior Service Desk staff. - Support cross-training initiatives within the team. - Contribute to workload distribution and team efficiency. Qualifications - Associate degree required (Bachelor’s preferred) - 3–5+ years of related IT support experience (desktop support, endpoint management, or MDM) - CompTIA A+ (required) or higher certification preferred - Strong troubleshooting and problem-solving skills - Excellent customer service and communication skills - Time management and multitasking abilities - Documentation and process improvement Requirements - Desktop Administration & End-User Support - Mobile Device Management (MDM) - IT Asset Management (ITAM) & Inventory Control - Hardware Installation & Troubleshooting - Software Installation & Support - Windows 10/11 Administration & Imaging (WDS) - Office 365 / Microsoft 365 Suite - Service Desk & Ticketing Systems - User Administration (Active Directory or similar) - Escalation & Incident Management Benefits - Medical, Dental, Vision - Paid time off - Paid holidays - 401K with company matching - Voluntary life insurance - Short term disability - Long term disability - Employee assistance program - Health savings account - Flexible spending accounts - Additional voluntary benefits available

Role Description The Senior Director, Business Development is responsible for driving new business growth by selling Matrix Medical Network’s portfolio of solutions into new accounts. This role focuses on: - Identifying, targeting, and engaging prospective clients - Building strong relationships - Effectively communicating Matrix’s value proposition to secure new logo sales The Senior Director will execute strategic business development plans to: - Expand market presence - Increase revenue - Support long-term organizational growth This individual plays a key role in: - Evaluating new markets, channels, and customer opportunities - Collaborating cross-functionally with marketing, product, finance, and client success teams to ensure successful deal execution and client onboarding The ideal candidate is a highly experienced sales leader with: - A strong understanding of the in-home health assessment market - A proven ability to quickly establish credibility, build relationships, and close complex deals Qualifications - 10+ years of progressive experience in business development, sales, or related roles - Proven track record of closing complex, high-value deals and driving revenue growth - Experience within healthcare, managed care, or in-home health assessment markets strongly preferred - Bachelor’s degree required Requirements - Core Competencies: - Business Development & Strategic Selling - Customer Engagement & Relationship Management - Lead Generation & Prospecting - Negotiation & Contract Management - CRM Systems & Pipeline Management - Market Analysis & Segmentation - Sales Strategy & Execution - Strong Business Acumen - Excellent Communication & Presentation Skills - Product & Industry Expertise (In-Home Health Assessment Market preferred) Benefits - Medical, Dental, Vision - Paid time off - Paid holidays - 401K with company matching - Voluntary life insurance - Short term disability - Long term disability - Employee assistance program - Health savings account - Flexible spending accounts - Additional voluntary benefits available

Role Description The Total Rewards Analyst plays a key role in the design, analysis, and administration of compensation and benefits programs that attract, motivate, and retain top talent within a rapidly growing, private-equity-backed in-home health care organization. This position partners closely with HR leadership and business stakeholders to ensure reward programs are market competitive, aligned with business strategy, and compliant with applicable laws and regulations. Responsibilities - Compensation - Support the design and maintenance of base pay structures, incentive programs, and job evaluation processes. - Conduct compensation analyses, including market pricing, internal equity studies, and support annual merit/incentive planning. - Partner with Finance and HR Business Partners to develop compensation models that align with private equity growth and value creation goals. - Maintain job descriptions, leveling frameworks, and benchmarking data to support organizational scaling. - Support due diligence and integration activities for mergers, acquisitions, and divestitures. - Benefits - Assist in the administration and analysis of health, welfare, and retirement plans. - Evaluate benefit plan effectiveness through data analytics and employee feedback. - Monitor and support answering teammate questions that come in through the Benefits inbox and hotline. - Ensure compliance with ERISA, ACA, and other applicable federal and state benefit regulations. - Analytics and Reporting - Develop and maintain dashboards and reports on key total rewards metrics, such as compensation competitiveness, benefits utilization, and turnover trends. - Leverage data to support decision-making and identify opportunities for optimization. - Collaborate with finance and HR systems teams to ensure data accuracy and reporting consistency. - Compliance and Governance - Ensure adherence to federal, state, and local laws governing compensation and benefits (FLSA, EEOC, etc.). - Support the annual audit process for benefits and compensation programs. Qualifications - Bachelor’s degree in Human Resources, Health Education & Promotion, Public Health, Finance, Business Administration, or related field required. - 3–5 years of experience in compensation, benefits, or total rewards analysis. - Experience in a private-equity-backed or high-growth health care environment is strongly preferred. - Advanced Excel and data analytics skills; experience with HRIS systems (UKG, Workday, ADP or similar) preferred. - Strong analytical and problem-solving skills, with attention to detail. - Excellent communication and stakeholder management abilities. - CCP (Certified Compensation Professional) or CBP (Certified Benefits Professional) certification a plus. Requirements - Full Time Salaried - Compensation: $76,000-114,000 - Location: Fully Remote, must be in the United States - Hours: Full Time Days Benefits - Medical, Dental, Vision - Paid time off - Paid holidays - 401K with company matching - Voluntary life insurance - Short term disability - Long term disability - Employee assistance program - Health savings account - Flexible spending accounts - Additional voluntary benefits available

Role Description The Senior Analyst, FP&A plays a key role in financial planning, forecasting, reporting, and analysis across the business. With a strong focus on supporting decision-making, this role is responsible for: - Preparing and analyzing monthly results - Building budgets and forecasts - Developing financial models - Conducting scenario analysis - Partnering closely with key operational stakeholders - Contributing to the design and preparation of both internal and external financial reporting models Responsibilities - Forecasting, Budgeting & Financial Planning - Lead the development and preparation of annual budgets, monthly forecasts, and long-range planning models. - Support scenario planning, sensitivity analysis, and other what-if models to guide financial decisions. - Validate, challenge, and clearly explain key performance indicators (KPIs) and financial trends. - Prepare and develop internal and external financial reporting packages and dashboards. - Reporting & Variance Analysis - Analyze monthly results against forecast and budget, providing insightful commentary on variances and trends. - Deliver concise and accurate reports to executive leadership with a focus on business impact. - Continuously improve management reporting tools to increase clarity and efficiency. - Business Partnering & Decision Support - Act as a finance business partner to designated operational teams, helping translate business needs into financial outcomes. - Provide analysis to support strategic initiatives, productivity improvements, pricing, and capital investments. - Assist management in decision-making by providing relevant, timely, and actionable financial data. - Model Development & Process Optimization - Design, develop, and maintain complex financial models to support planning, forecasting, and ad hoc needs. - Assess and challenge existing financial models and tools for accuracy, relevance, and improvement opportunities. - Work cross-functionally to drive automation and process enhancements within FP&A and business workflows. - Additional Responsibilities - Support board-level and investor reporting as needed. - Research and synthesize operational and financial data to support insights and recommendations. - Perform other duties and special projects as assigned. Qualifications - Education - Bachelor’s degree in Finance, Accounting, Economics, or related field required - CPA or MBA a strong plus - Experience - 4–6 years of progressive experience in FP&A, finance, or accounting - Strong track record of performance in fast-paced, high-growth environments - Prior experience partnering with business stakeholders and presenting financial insights - Skills & Attributes - Advanced Excel and financial modeling skills are required - Experience with financial planning tools (e.g., Adaptive Insights, Anaplan, NetSuite) preferred - Strong analytical and problem-solving abilities with attention to detail - Highly motivated, self-starter with a bias for action - Strong organizational, communication, and interpersonal skills - Ability to manage competing priorities in a dynamic business setting Company Description Matrix Medical Network is the nation’s leading independent provider of comprehensive in-home health assessments, serving Medicare Advantage, Managed Medicaid and Commercial patients across all 50 states. With a network of 3,000 + clinicians, we deliver personalized Whole Person Care that includes diagnostic testing, risk identification, medication management and preventive health education, empowering people to better manage acute and chronic conditions. Guided by our mantra - We see you. We hear you. We’ve got you. - and our core values of Integrity, Accountability, Trust, Respect and Passion, we are committed to creating a culture where both patients and teammates feel valued, supported and heard.

Overview $2,000 Sign-On Bonus About Us Matrix Medical Network pioneered the first national in-home clinical network, and today we’re an independent provider of comprehensive health assessments serving people across the nation. We deliver exceptional, personalized care that improves health, lowers costs, and empowers people to live their best lives. With deep roots in clinical assessment and care management services, our national network of clinicians breaks through traditional barriers to care by meeting those members wherever they call home. We help older adults and other at-risk individuals enjoy a better quality of care, experience improved health outcomes, and identify chronic conditions that may otherwise go undiagnosed. Our job opportunities allow you to leverage your expertise and compassion to make a direct impact on the health and well-being of others. Join our team and be rewarded with competitive compensation and flexible scheduling while making a difference in the community! Responsibilities About the Role During a visit that can last up to one hour, Matrix providers review and observe a member’s current health, medical history, medication adherence, social environment and other risks. This provides unmatched insight into a member’s overall health and well-being that can be difficult to capture during routine office visits. The Matrix Comprehensive Health Assessment (CHA) helps to improve quality of care and allows us to potentially close multiple care gaps with a single visit. Our providers: - Conduct adult / geriatric assessments to include medical history, diagnosis and treatment, health education, physician referrals, case management referrals, follow-up and clear documentation according to Matrix guidelines and protocols - Administer and order point of care and lab-based testing as needed - Work with physicians, case managers, social workers, family members, key caregivers, and ancillary medical personnel as appropriate - Collaborate with Primary Care Physician (PCP) on patient education and follow up as necessary - Provide services at the member’s place of residence which can be in their homes or Skilled Nursing Facilities Benefits of Working at Matrix - Flexibility – Visits are scheduled based on YOUR availability. We conduct assessments Sunday – Saturday from 8 am – 7 pm. You can work during the day, evening, and/or weekend based on your schedule. - Competitive Pay – Earn income based on the number of assessments you complete. Increase your earning potential by offering greater availability and traveling to see members outside your home location. Those completing a monthly average of 20 – 100 visits earn $1,800 – $11,500 per month. This is based on the per assessment completion rate range of $90 – $115 depending on your state of residence. - Benefits – Including mileage reimbursement, 401(k), employee referral bonuses, and limited voluntary benefits. - Education and Support – We invest in YOU! In addition to comprehensive onboarding training we will assign you a preceptor, provide 1:1 feedback, and offer free access to earn continuing education. - Additional Licensure – Should business need exist; we will support you in obtaining additional state licensure and credentialing in neighboring states – or others you may want to visit while completing health assessments. - Full-time (FT) Opportunities – Our PRN providers can transition to FT roles supporting their home location, or a state or region – and receive a FT sign on bonus. Qualifications Skills & Experience That Shine - Master’s Degree or commensurate experience and satisfactory completion of NP licensure - Current NP licensure in state of practice to include prescription authority or the ability to obtain prescriptive authority as needed - AANP, AACN, or ANCC board certification in Adult, Adult Gerontology Primary Care, Adult Gerontology Acute Care, Family, Emergency, or Acute Care specialty - Current BLS, ACLS or CPR certification - 1 year of NP experience preferred, new grads encouraged to apply! - Valid state driver's license for the state of residence - Automobile insurance coverage requiring for the state of residence (or ability to obtain) - Bodily Injury: $100,000 per person/$300,000 per incident - Property Damage: $50,000 - Collision and comprehensive deductibles: $1,000 or less - Strong computer skills and familiarity with employee health/medical record software - Excellent verbal and written communication skills The Matrix Culture - Leading With Empathy & Trust – We believe in each other, which empowers all of us to connect with purpose and transparency. We take action from a place of trusting our peers, and we always have each other’s best interests at heart. - Diversity & Inclusion – The potential of our company is based on the diversity of experiences and backgrounds of everyone who works at Matrix. That’s why we’re proud of our diverse and talented team. - Committed to Career Advancement – The strength of our company is in its people. We’re committed to career progression and fostering an environment where employees can grow and thrive. By investing in our clinical and corporate teams, we enhance individual capabilities and strengthen the organization. Matrix Medical Network is an Equal Employment Opportunity Employer. It is the policy of Matrix to provide equal employment opportunities without regard to race, color, religion, sex, gender identity or expression, pregnancy, age, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law. It is also the policy of Matrix that qualified individuals with disabilities receive equal opportunity in regard to job application procedures, hiring, and all aspects of the employment process. Matrix is committed to the full inclusion of all qualified individuals. Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of Matrix to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, pre-employment testing, to otherwise participate in the selection process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MatrixHR@matrixhealth.net. #LI-AM1

Overview Sr Dir, Revenue Cycle (Remote) About Us: Matrix Medical Network is the nation’s leading independent provider of comprehensive in-home health assessments, serving Medicare Advantage, Managed Medicaid and Commercial patients across all 50 states. With a network of 3,000 + clinicians, we deliver personalized Whole Person Care that includes diagnostic testing, risk identification, medication management and preventive health education, empowering people to better manage acute and chronic conditions. Guided by our mantra- We see you. We hear you. We’ve got you.- and our core values of Integrity, Accountability, Trust, Respect and Passion, we are committed to creating a culture where both patients and teammates feel valued, supported and heard. Why Work at Matrix? - The opportunity to work with one of the fastest growing companies in healthcare whose vision is to provide unparalleled quality and value to providers and members. - A chance to work with great people on exciting projects. - Our opportunities allow you to leverage your expertise and compassion, making a direct impact to the health and well-being of members. - Competitive Compensation: Be rewarded for your effort and passion while making a difference in the community. Responsibilities Type: Full Time Salaried Location: Fully Remote, must be in the United States Compensation: $134k-$202K, 20-30% Bonus Hours: Full Time Days Benefits Offered to include: Medical, Dental, Vision, paid time off, paid holidays, 401K with company matching, voluntary life insurance, short term disability, long term disability, employee assistance program, health savings account, flexible spending accounts, additional voluntary benefits available. What to Expect: The Senior Director, Revenue Cycle is a strategic and operational leader responsible for overseeing all aspects of the revenue cycle, including patient registration, insurance verification, coding, charge capture, billing, collections, denials management, and compliance. This role ensures the organization optimizes revenue, minimizes risk, and maintains regulatory compliance while delivering a positive patient financial experience. The Sr. Director serves as the key liaison between clinical operations, finance, IT, and compliance, driving best practices, technology adoption, and process improvements across the enterprise. Key Responsibilities: Strategic Leadership - Develop and execute the organization’s revenue cycle strategy aligned with business goals. - Lead a high-performing revenue cycle team, including coding, billing, collections, and reimbursement specialists. - Drive operational excellence and accountability through key performance indicators (KPIs) and dashboards. - Partner with senior leadership to optimize payer contracting, reimbursement, and revenue integrity. Revenue Cycle Operations - Oversee end-to-end revenue cycle functions, including: - Patient access: scheduling, registration, and insurance eligibility. - Clinical coding & charge capture: ensuring accurate ICD-10, CPT, and HCPCS coding. - Billing & collections: timely submission of claims and patient billing. - Denials & appeals management: reduce denial rates and improve recovery. - Implement standardized processes, technology solutions, and compliance frameworks to improve efficiency and cash flow. - Ensure adherence to federal/state regulations, payer requirements, and internal compliance policies. Financial Performance - Monitor revenue cycle KPIs, including days in accounts receivable (AR), cash collections, denial rates, and net revenue realization. - Partner with Finance on forecasting, budgeting, and cash flow management. - Identify opportunities for revenue enhancement and cost reduction. Team Development - Recruit, mentor, and retain top talent within billing, coding, and revenue cycle operations. - Foster a culture of accountability, continuous improvement, and professional growth. - Provide leadership in change management, ensuring team engagement during system/process upgrades. Qualifications Qualifications - Education: Bachelor’s degree in Business, Healthcare Administration, Finance, or related field required; Master’s degree preferred. - Experience: 10+ years of progressive leadership experience in healthcare revenue cycle management, with at least 5 years at the Director or Sr. Director level. Technical Skills: - Expertise in medical coding (ICD-10, CPT, HCPCS) and billing processes. - Strong knowledge of payer regulations, compliance, and healthcare reimbursement. - Proficiency in revenue cycle technology platforms (EHR, billing systems, RCM tools). Leadership Skills: - Proven track record in leading large, cross-functional teams, driving process improvements, and achieving financial performance goals. - Certifications (Preferred): CHFP, CRCR, or coding certifications (e.g., CCS, CPC). Core Competencies: - Strategic thinking and financial acumen. - Strong analytical and problem-solving skills. - Excellent communication and negotiation abilities. - Commitment to compliance, ethics, and patient-centered financial care. - Ability to thrive in a fast-paced, growth-oriented environment. Our Culture: - We have a clear vision of where we are going, and we are guided by core values that embody our organization and our culture. - We emphasizes innovation and growth, and you will be given the opportunities and tools to develop personally and professionally. - We encourage and celebrate collaboration. - We have a deep commitment to positively impact the communities in which we work and to make a difference in the lives of who we serve. Matrix Medical Network is an Equal Employment Opportunity Employer. It is the policy of Matrix to provide equal employment opportunities without regard to race, color, religion, sex, gender identity or expression, pregnancy, age, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law. It is also the policy of Matrix that qualified individuals with disabilities receive equal opportunity in regard to job application procedures, hiring, and all aspects of the employment process. Matrix is committed to the full inclusion of all qualified individuals. Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of Matrix to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, pre-employment testing, to otherwise participate in the selection process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MatrixHR@matrixhealth.net. #LI-JH1

Overview About Us Matrix Medical Network pioneered the first national in-home clinical network, and today we’re an independent provider of comprehensive health assessments serving people across the nation. We deliver exceptional, personalized care that improves health, lowers costs, and empowers people to live their best lives. With deep roots in clinical assessment and care management services, our national network of clinicians breaks through traditional barriers to care by meeting those members wherever they call home. We help older adults and other at-risk individuals enjoy a better quality of care, experience improved health outcomes, and identify chronic conditions that may otherwise go undiagnosed. Our job opportunities allow you to leverage your expertise and compassion to make a direct impact on the health and well-being of others. Join our team and be rewarded with competitive compensation and flexible scheduling while making a difference in the community! Responsibilities About the Role During a visit that can last up to one hour, Matrix providers review and observe a member’s current health, medical history, medication adherence, social environment and other risks. This provides unmatched insight into a member’s overall health and well-being that can be difficult to capture during routine office visits. The Matrix Comprehensive Health Assessment (CHA) helps to improve quality of care and allows us to potentially close multiple care gaps with a single visit. Our providers: - Conduct adult / geriatric assessments to include medical history, diagnosis and treatment, health education, physician referrals, case management referrals, follow-up and clear documentation according to Matrix guidelines and protocols - Administer and order point of care and lab-based testing as needed - Work with physicians, case managers, social workers, family members, key caregivers, and ancillary medical personnel as appropriate - Collaborate with Primary Care Physician (PCP) on patient education and follow up as necessary - Provide services at the member’s place of residence which can be in their homes or Skilled Nursing Facilities Benefits of Working at Matrix - Flexibility – Visits are scheduled based on YOUR availability. We conduct assessments Sunday – Saturday from 8 am – 7 pm. You can work during the day, evening, and/or weekend based on your schedule. - Competitive Pay – Earn income based on the number of assessments you complete. Increase your earning potential by offering greater availability and traveling to see members outside your home location. Those completing a monthly average of 20 – 100 visits earn $1,800 – $11,500 per month. This is based on the per assessment completion rate range of $90 – $115 depending on your state of residence. - Benefits – Including mileage reimbursement, 401(k), employee referral bonuses, and limited voluntary benefits. - Education and Support – We invest in YOU! In addition to comprehensive onboarding training we will assign you a preceptor, provide 1:1 feedback, and offer free access to earn continuing education. - Additional Licensure – Should business need exist; we will support you in obtaining additional state licensure and credentialing in neighboring states – or others you may want to visit while completing health assessments. - Full-time (FT) Opportunities – Our PRN providers can transition to FT roles supporting their home location, or a state or region – and receive a FT sign on bonus. Qualifications Skills & Experience That Shine - Master’s Degree or commensurate experience and satisfactory completion of NP licensure - Current NP licensure in state of practice to include prescription authority or the ability to obtain prescriptive authority as needed - AANP, AACN, or ANCC board certification in Adult, Adult Gerontology Primary Care, Adult Gerontology Acute Care, Family, Emergency, or Acute Care specialty - Current BLS, ACLS or CPR certification - 1 year of NP experience preferred, new grads encouraged to apply! - Valid state driver's license for the state of residence - Automobile insurance coverage requiring for the state of residence (or ability to obtain) - Bodily Injury: $100,000 per person/$300,000 per incident - Property Damage: $50,000 - Collision and comprehensive deductibles: $1,000 or less - Strong computer skills and familiarity with employee health/medical record software - Excellent verbal and written communication skills The Matrix Culture - Leading With Empathy & Trust – We believe in each other, which empowers all of us to connect with purpose and transparency. We take action from a place of trusting our peers, and we always have each other’s best interests at heart. - Diversity & Inclusion – The potential of our company is based on the diversity of experiences and backgrounds of everyone who works at Matrix. That’s why we’re proud of our diverse and talented team. - Committed to Career Advancement – The strength of our company is in its people. We’re committed to career progression and fostering an environment where employees can grow and thrive. By investing in our clinical and corporate teams, we enhance individual capabilities and strengthen the organization. Matrix Medical Network is an Equal Employment Opportunity Employer. It is the policy of Matrix to provide equal employment opportunities without regard to race, color, religion, sex, gender identity or expression, pregnancy, age, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law. It is also the policy of Matrix that qualified individuals with disabilities receive equal opportunity in regard to job application procedures, hiring, and all aspects of the employment process. Matrix is committed to the full inclusion of all qualified individuals. Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of Matrix to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, pre-employment testing, to otherwise participate in the selection process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MatrixHR@matrixhealth.net. #LI-KW1

Overview About Us Matrix Medical Network pioneered the first national in-home clinical network, and today we’re an independent provider of comprehensive health assessments serving people across the nation. We deliver exceptional, personalized care that improves health, lowers costs, and empowers people to live their best lives. With deep roots in clinical assessment and care management services, our national network of clinicians breaks through traditional barriers to care by meeting those members wherever they call home. We help older adults and other at-risk individuals enjoy a better quality of care, experience improved health outcomes, and identify chronic conditions that may otherwise go undiagnosed. Our job opportunities allow you to leverage your expertise and compassion to make a direct impact on the health and well-being of others. Join our team and be rewarded with competitive compensation and flexible scheduling while making a difference in the community! Responsibilities About the Role During a visit that can last up to one hour, Matrix providers review and observe a member’s current health, medical history, medication adherence, social environment and other risks. This provides unmatched insight into a member’s overall health and well-being that can be difficult to capture during routine office visits. The Matrix Comprehensive Health Assessment (CHA) helps to improve quality of care and allows us to potentially close multiple care gaps with a single visit. Our providers: - Conduct adult / geriatric assessments to include medical history, diagnosis and treatment, health education, physician referrals, case management referrals, follow-up and clear documentation according to Matrix guidelines and protocols - Administer and order point of care and lab-based testing as needed - Work with physicians, case managers, social workers, family members, key caregivers, and ancillary medical personnel as appropriate - Collaborate with Primary Care Physician (PCP) on patient education and follow up as necessary - Provide services at the member’s place of residence which can be in their homes or Skilled Nursing Facilities Benefits of Working at Matrix - Flexibility – Visits are scheduled based on YOUR availability. We conduct assessments Sunday – Saturday from 8 am – 7 pm. You can work during the day, evening, and/or weekend based on your schedule. - Competitive Pay – Earn income based on the number of assessments you complete. Increase your earning potential by offering greater availability and traveling to see members outside your home location. Those completing a monthly average of 20 – 100 visits earn $1,800 – $11,500 per month. This is based on the per assessment completion rate range of $90 – $115 depending on your state of residence. - Benefits – Including mileage reimbursement, 401(k), employee referral bonuses, and limited voluntary benefits. - Education and Support – We invest in YOU! In addition to comprehensive onboarding training we will assign you a preceptor, provide 1:1 feedback, and offer free access to earn continuing education. - Additional Licensure – Should business need exist; we will support you in obtaining additional state licensure and credentialing in neighboring states – or others you may want to visit while completing health assessments. - Full-time (FT) Opportunities – Our PRN providers can transition to FT roles supporting their home location, or a state or region – and receive a FT sign on bonus. Qualifications Skills & Experience That Shine - Master’s Degree or commensurate experience and satisfactory completion of NP licensure - Current NP licensure in state of practice to include prescription authority or the ability to obtain prescriptive authority as needed - AANP, AACN, or ANCC board certification in Adult, Adult Gerontology Primary Care, Adult Gerontology Acute Care, Family, Emergency, or Acute Care specialty - Current BLS, ACLS or CPR certification - 1 year of NP experience preferred, new grads encouraged to apply! - Valid state driver's license for the state of residence - Automobile insurance coverage requiring for the state of residence (or ability to obtain) - Bodily Injury: $100,000 per person/$300,000 per incident - Property Damage: $50,000 - Collision and comprehensive deductibles: $1,000 or less - Strong computer skills and familiarity with employee health/medical record software - Excellent verbal and written communication skills The Matrix Culture - Leading With Empathy & Trust – We believe in each other, which empowers all of us to connect with purpose and transparency. We take action from a place of trusting our peers, and we always have each other’s best interests at heart. - Diversity & Inclusion – The potential of our company is based on the diversity of experiences and backgrounds of everyone who works at Matrix. That’s why we’re proud of our diverse and talented team. - Committed to Career Advancement – The strength of our company is in its people. We’re committed to career progression and fostering an environment where employees can grow and thrive. By investing in our clinical and corporate teams, we enhance individual capabilities and strengthen the organization. Matrix Medical Network is an Equal Employment Opportunity Employer. It is the policy of Matrix to provide equal employment opportunities without regard to race, color, religion, sex, gender identity or expression, pregnancy, age, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law. It is also the policy of Matrix that qualified individuals with disabilities receive equal opportunity in regard to job application procedures, hiring, and all aspects of the employment process. Matrix is committed to the full inclusion of all qualified individuals. Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of Matrix to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, pre-employment testing, to otherwise participate in the selection process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MatrixHR@matrixhealth.net. #LI-TM1

Overview Learning Operations Manager (Remote) About Us: Matrix Medical Network is the nation’s leading independent provider of comprehensive in-home health assessments, serving Medicare Advantage, Managed Medicaid and Commercial patients across all 50 states. With a network of 3,000 + clinicians, we deliver personalized Whole Person Care that includes diagnostic testing, risk identification, medication management and preventive health education, empowering people to better manage acute and chronic conditions. Guided by our mantra- We see you. We hear you. We’ve got you.- and our core values of Integrity, Accountability, Trust, Respect and Passion, we are committed to creating a culture where both patients and teammates feel valued, supported and heard. Why Work at Matrix? - The opportunity to work with one of the fastest growing companies in healthcare whose vision is to provide unparalleled quality and value to providers and members. - A chance to work with great people on exciting projects. - Our opportunities allow you to leverage your expertise and compassion, making a direct impact to the health and well-being of members. - Competitive Compensation: Be rewarded for your effort and passion while making a difference in the community. Responsibilities About the role: Type: Full Time Salaried Compensation: $92,000-$138,000; 10% Bonus Location: Fully Remote, must be in the United States Hours: Full Time Days Benefits Offered to include: Medical, Dental, Vision, paid time off, paid holidays, 401K with company matching, voluntary life insurance, short term disability, long term disability, employee assistance program, health savings account, flexible spending accounts, additional voluntary benefits available. What to Expect: The Learning Operations Manager plays a critical role in enabling scalable, high-impact workforce capability initiatives. This role owns the operational infrastructure for Learning and Talent Development (L&TD), including intake and prioritization, program coordination, learning technology governance, vendor management and analytics. By establishing clear processes, standards and visibility across the L&TD portfolio, this role ensures learning initiatives are aligned to business priorities, executed consistently and positioned to scale with organizational growth. The Learning Operations Manager partners closely with Clinical Education, Talent Management and Instructional Design to support enterprise initiatives such as technology rollouts, clinical workflow changes, compliance programs and leadership development. This role enables L&TD leaders to focus on capability building while ensuring programs are operationally ready, measurable and effective. Responsibilities: Learning Operations & Program Delivery · Lead the intake, prioritization and coordination of learning requests across the organization · Oversee the planning and execution of training rollouts to ensure consistent and timely delivery · Establish and maintain standardized processes, workflows and tools to improve efficiency and scalability · Ensure alignment of learning initiatives with business priorities and enterprise timelines Learning Technology & Vendor Management · Govern learning technologies including LMS and associated tools to ensure effective utilization and integration · Partner with IT and business stakeholders to support technology rollouts and system enhancements · Manage relationships with external learning vendors and platforms (e.g., LinkedIn Learning and other third-party tools) · Evaluate and optimize learning tools to support evolving business and workforce needs Reporting, Analytics & Insights · Develop and manage learning dashboards and reporting to track program effectiveness and adoption · Provide insights to leadership on learning utilization, trends and impact · Establish consistent measurement practices to support data-driven decision making Operational Leadership & Team Management · Provide leadership and direction to the Sr. Learning Administrator including LMS administration and training logistics · Ensure training logistics, scheduling and system administration are executed efficiently and accurately · Build operational capability within the learning function to support increased demand and complexity Cross-Functional Partnership & Business Support · Partner with Clinical Education to support clinical training initiatives and workflow changes · Partner with Talent Management to support leadership development and enterprise talent programs · Collaborate with Instructional Design to align program delivery with design and development timelines · Support enterprise initiatives by ensuring learning components are coordinated, scalable and operationally ready Key Internal Partnership Requirements · Learning & Development (L&TD): Collaborate to align content with training programs and onboarding initiatives · IT Department: Work closely to ensure the technical integration of with existing systems and troubleshoot any platform issues · Product Management: Engage with product teams to understand new features and functionalities to create relevant training content · User Experience (UX) Teams: Partner to enhance user interface designs and improve overall user experience across applications Qualifications · Bachelor’s degree in Human Resources, Business Administration, Organizational Development or related field · 5+ years of experience in learning operations, learning and development or program management · Demonstrated experience managing learning systems, program coordination and operational processes · Strong project management skills with the ability to manage multiple priorities in a fast-paced environment · Experience working with learning technologies, LMS platforms and vendor management · Strong analytical skills with the ability to interpret data and provide actionable insights · Excellent communication and stakeholder management skills with the ability to influence across functions Our Culture: - We have a clear vision of where we are going, and we are guided by core values that embody our organization and our culture. - We emphasizes innovation and growth, and you will be given the opportunities and tools to develop personally and professionally. - We encourage and celebrate collaboration. - We have a deep commitment to positively impact the communities in which we work and to make a difference in the lives of who we serve. Matrix Medical Network is an Equal Employment Opportunity Employer. It is the policy of Matrix to provide equal employment opportunities without regard to race, color, religion, sex, gender identity or expression, pregnancy, age, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law. It is also the policy of Matrix that qualified individuals with disabilities receive equal opportunity in regard to job application procedures, hiring, and all aspects of the employment process. Matrix is committed to the full inclusion of all qualified individuals. Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of Matrix to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, pre-employment testing, to otherwise participate in the selection process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MatrixHR@matrixhealth.net. #LI-JH1

Overview Interested in learning more about career opportunities at Matrix Medical Network? Join one of our virtual hiring events on April 8th at 5pm EST or April 9th at 9am EST to hear about our in-home health assessments and the meaningful impact our providers have on our patients. RSVP today to reserve your spot! Register by clicking the link below: April 8th at 5pm EST April 9th at 9am EST After registering, you will receive a confirmation email containing information about joining the webinar. About Us Matrix Medical Network pioneered the first national in-home clinical network, and today we’re an independent provider of comprehensive health assessments serving people across the nation. We deliver exceptional, personalized care that improves health, lowers costs, and empowers people to live their best lives. With deep roots in clinical assessment and care management services, our national network of clinicians breaks through traditional barriers to care by meeting those members wherever they call home. We help older adults and other at-risk individuals enjoy a better quality of care, experience improved health outcomes, and identify chronic conditions that may otherwise go undiagnosed. Our job opportunities allow you to leverage your expertise and compassion to make a direct impact on the health and well-being of others. Join our team and be rewarded with competitive compensation and flexible scheduling while making a difference in the community! Responsibilities About the Role During a visit that can last up to one hour, Matrix providers review and observe a member’s current health, medical history, medication adherence, social environment and other risks. This provides unmatched insight into a member’s overall health and well-being that can be difficult to capture during routine office visits. The Matrix Comprehensive Health Assessment (CHA) helps to improve quality of care and allows us to potentially close multiple care gaps with a single visit. Our providers: - Conduct adult / geriatric assessments to include medical history, diagnosis and treatment, health education, physician referrals, case management referrals, follow-up and clear documentation according to Matrix guidelines and protocols - Administer and order point of care and lab-based testing as needed - Work with physicians, case managers, social workers, family members, key caregivers, and ancillary medical personnel as appropriate - Collaborate with Primary Care Physician (PCP) on patient education and follow up as necessary - Provide services at the member’s place of residence which can be in their homes or Skilled Nursing Facilities Benefits of Working at Matrix - Flexibility – Visits are scheduled based on YOUR availability. We conduct assessments Sunday – Saturday from 8 am – 7 pm. You can work during the day, evening, and/or weekend based on your schedule. - Competitive Pay – Earn income based on the number of assessments you complete. Increase your earning potential by offering greater availability and traveling to see members outside your home location. Those completing a monthly average of 20 – 100 visits earn $1,800 – $11,500 per month. This is based on the per assessment completion rate range of $90 – $115 depending on your state of residence. - Benefits – Including mileage reimbursement, 401(k), employee referral bonuses, and limited voluntary benefits. - Education and Support – We invest in YOU! In addition to comprehensive onboarding training we will assign you a preceptor, provide 1:1 feedback, and offer free access to earn continuing education. - Additional Licensure – Should business need exist; we will support you in obtaining additional state licensure and credentialing in neighboring states – or others you may want to visit while completing health assessments. - Full-time (FT) Opportunities – Our PRN providers can transition to FT roles supporting their home location, or a state or region – and receive a FT sign on bonus. Qualifications Skills & Experience That Shine - Master’s Degree or commensurate experience and satisfactory completion of NP licensure - Current NP licensure in state of practice to include prescription authority or the ability to obtain prescriptive authority as needed - AANP, AACN, or ANCC board certification in Adult, Adult Gerontology Primary Care, Adult Gerontology Acute Care, Family, Emergency, or Acute Care specialty - Current BLS, ACLS or CPR certification - 1 year of NP experience preferred, new grads encouraged to apply! - Valid state driver's license for the state of residence - Automobile insurance coverage requiring for the state of residence (or ability to obtain) - Bodily Injury: $100,000 per person/$300,000 per incident - Property Damage: $50,000 - Collision and comprehensive deductibles: $1,000 or less - Strong computer skills and familiarity with employee health/medical record software - Excellent verbal and written communication skills The Matrix Culture - Leading With Empathy & Trust – We believe in each other, which empowers all of us to connect with purpose and transparency. We take action from a place of trusting our peers, and we always have each other’s best interests at heart. - Diversity & Inclusion – The potential of our company is based on the diversity of experiences and backgrounds of everyone who works at Matrix. That’s why we’re proud of our diverse and talented team. - Committed to Career Advancement – The strength of our company is in its people. We’re committed to career progression and fostering an environment where employees can grow and thrive. By investing in our clinical and corporate teams, we enhance individual capabilities and strengthen the organization. Matrix Medical Network is an Equal Employment Opportunity Employer. It is the policy of Matrix to provide equal employment opportunities without regard to race, color, religion, sex, gender identity or expression, pregnancy, age, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law. It is also the policy of Matrix that qualified individuals with disabilities receive equal opportunity in regard to job application procedures, hiring, and all aspects of the employment process. Matrix is committed to the full inclusion of all qualified individuals. Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of Matrix to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, pre-employment testing, to otherwise participate in the selection process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MatrixHR@matrixhealth.net. #LI-TA1