Makse Group

Role Description We are seeking an experienced and highly motivated Sales Operations Lead to drive the effectiveness of our sales organization through data governance, CRM administration, process optimization, and business analytics. This role is responsible for ensuring the integrity of our sales data, optimizing CRM processes, delivering actionable insights, and supporting sales leadership with accurate reporting and operational excellence. The ideal candidate is analytical, detail-oriented, and passionate about improving sales performance through efficient systems, automation, and data-driven decision making. Key Responsibilities - Lead and manage Sales Operations processes, ensuring the accuracy, integrity, and governance of all sales data. - Serve as the primary administrator for the CRM platform, maintaining customer, opportunity, pipeline, and account data. - Develop and enforce CRM governance, data standards, and best practices to ensure high-quality, reliable information. - Perform routine data audits, identify inconsistencies, and implement corrective actions to improve data quality. - Partner with Sales Leadership to maintain accurate pipeline forecasting and sales reporting. - Design, develop, and maintain dashboards, KPIs, and executive reports that provide meaningful business insights. - Analyze sales performance, pipeline health, conversion rates, and revenue trends to identify opportunities for improvement. - Collaborate with Sales, Marketing, Finance, and IT to streamline business processes and improve system integrations. - Identify opportunities for automation and process improvements to increase productivity and reduce manual work. - Lead CRM enhancements, system implementations, upgrades, and data migration projects. - Train sales team members on CRM best practices, sales processes, and data quality standards. - Ensure compliance with company policies and applicable data privacy and security regulations. - Support strategic initiatives by providing accurate reporting, operational analysis, and recommendations to leadership. Qualifications - Bachelor's degree in Business, Information Systems, Sales Operations, Business Analytics, or a related field. - 5+ years of experience in Sales Operations, CRM Administration, Revenue Operations, or a similar role. - Hands-on experience administering CRM platforms such as Salesforce, HubSpot, Zoho CRM, Microsoft Dynamics, or Workday CRM. - Experience integrating CRM systems with ERP, marketing automation, or financial systems. - Familiarity with AI-powered sales tools and CRM automation. - Advanced Microsoft Excel skills, including PivotTables, Power Query, formulas, and data analysis. - Experience building dashboards and reports using Power BI, Tableau, or similar business intelligence tools. - Strong understanding of sales processes, pipeline management, forecasting, and CRM best practices. - Experience with data governance, master data management, and maintaining enterprise data quality. - Excellent analytical and problem-solving skills with exceptional attention to detail. - Strong project management and organizational skills with the ability to manage multiple priorities. - Excellent communication and interpersonal skills with the ability to collaborate across departments. - Experience supporting fast-growing organizations and scaling sales operations is preferred. Requirements - The expected pay range for this position is $70,000.00 - $85,000.00 USD annually, based on the candidate's qualifications and experience.

• Manage the successful execution of complex Workday Time Tracking and Absence Management projects, ensuring alignment with workforce policies, compliance mandates, and measurable business outcomes • Act as a strategic advisor to senior client executives, guiding time and leave transformation initiatives and shaping system roadmaps aligned with business needs • Lead, coach, and develop consulting teams across multiple client engagements, promoting delivery excellence, collaboration, and capability growth • Oversee engagement governance, including scope, timelines, budgets, and resource planning, while proactively mitigating risks and resolving escalations • Provide executive oversight on Workday Time and Absence configurations, including calculation rules, accruals, time entry validations, eligibility, and absence compliance • Collaborate across modules and systems (e.g., Payroll, Scheduling, Finance) to ensure seamless integration and operational alignment • Support business development by contributing to account growth, leading pre-sales strategy, and participating in proposals and client presentations.

• Lead the design, development, and support of Workday integrations for multiple clients • Ensure seamless data flow between systems • Gather customer requirements, develop scalable solutions, and troubleshoot complex integration challenges • Provide new solutions through modification and implementation of existing software tools and platforms • Build, test and deploy integrations utilizing Workday studio, core connectors, BIRT and XSLT • Resolve day-to-day production support tickets for Workday integrations • Research integration failures, perform root cause analyses, and report back to management • Gather and create detailed integration specifications, field mappings, and designs to support the entire integration deployment life-cycle • Develop and maintain complex Workday reports including custom advanced, BIRT reports, matrix, composite reports and calculated fields and configure Workday business process steps • Assist team with integration security audits to ensure data integrity and system security • Perform regression testing on integrations during Workday releases • Partner with cross-functional teams to streamline and automate data delivery and data management • Identify client enhancement opportunities for existing and new features introduced across new Workday releases

Role Description Bringing deep expertise in benefits administration and compliance, the Consulting Manager for Workday Benefits will lead teams in delivering complex, high-impact implementations and system optimizations. This role requires functional mastery of Workday Benefits, strong project leadership, and the ability to manage both client relationships and cross-functional consulting teams. The ideal candidate excels at translating regulatory, eligibility, and plan design requirements into scalable, best-practice Workday configurations. You will oversee full-cycle solution delivery, from discovery and design through configuration, testing, and deployment, ensuring clients optimize compliance, enrollment efficiency, and employee experience. In this role, you’ll partner with senior stakeholders to lead transformation initiatives, manage project portfolios, and ensure successful adoption. Your leadership, strategic insight, and hands-on experience with Workday Benefits will enable organizations to effectively manage open enrollment, life events, plan eligibility, and integrations with carriers, maximizing the return on their Workday investment. - Manage the successful execution of complex Workday Benefits projects, ensuring alignment with regulatory requirements, enrollment timelines, and organizational goals. - Serve as a strategic advisor to senior client executives, guiding benefits transformation initiatives and shaping system roadmaps aligned with evolving business and compliance needs. - Lead, coach, and develop consulting teams across multiple client engagements, fostering delivery excellence, collaboration, and capability growth. - Oversee engagement governance, including scope, timelines, budgets, and resource planning, while proactively mitigating risks and resolving escalations. - Provide executive oversight on all aspects of Workday Benefits configuration, such as plan setup, eligibility rules, life events, open enrollment, and other benefit plan designs to ensure accuracy, compliance, and alignment with organizational requirements. - Collaborate across modules and third-party systems (e.g., Payroll, Insurance Carriers, COBRA administrators) to ensure seamless integration and operational alignment. - Support business development by contributing to account growth, leading benefits-focused pre-sales strategy, and participating in proposals and client presentations. Qualifications - 8+ years of experience in benefits administration, HCM consulting, or enterprise systems, with 5+ years of hands-on Workday Benefits experience. - Proven success leading end-to-end Workday Benefits implementations, including configuration, testing, enrollment events, and carrier integration. - Deep understanding of benefits regulations (ACA, HIPAA, COBRA), plan structures, eligibility rules, and data exchange requirements. - Strong leadership and project delivery skills, with experience scaling consulting teams and managing concurrent client engagements. - Exceptional communication and stakeholder management abilities, with a track record of influencing senior business leaders. - Strategic mindset and operational awareness to ensure system design aligns with HR, compliance, and business needs. - Bachelor’s or advanced degree in Human Resources, Business, Information Systems, or a related field. Requirements - 8+ years of experience in benefits administration, HCM consulting, or enterprise systems, with 5+ years of hands-on Workday Benefits experience. - Proven success leading end-to-end Workday Benefits implementations, including configuration, testing, enrollment events, and carrier integration. - Deep understanding of benefits regulations (ACA, HIPAA, COBRA), plan structures, eligibility rules, and data exchange requirements. - Strong leadership and project delivery skills, with experience scaling consulting teams and managing concurrent client engagements. - Exceptional communication and stakeholder management abilities, with a track record of influencing senior business leaders. - Strategic mindset and operational awareness to ensure system design aligns with HR, compliance, and business needs. - Bachelor’s or advanced degree in Human Resources, Business, Information Systems, or a related field. Benefits - The expected pay range for this position is $150,000.00 - $190,000.00 USD annually, based on the candidate's qualifications and experience.

• Serve as the primary point of contact and trusted advisor for assigned client engagements • Build and maintain strong client relationships, ensuring high levels of client satisfaction and engagement success • Oversee the successful delivery of Workday implementations, optimization projects, and ongoing support engagements • Partner with Project Managers, consultants, and client stakeholders to ensure project objectives, timelines, and deliverables are achieved • Manage engagement financials, including budgets, forecasts, resource utilization, and overall engagement profitability • Identify opportunities for additional services, enhancements, and long-term client partnership growth

• Configure and implement Workday solutions to meet client needs • Collaborate with clients to gather requirements and design scalable solutions • Support all phases of project delivery • Troubleshoot and resolve complex system issues • Provide guidance on optimizing usability and compliance • Document configurations and create training materials

• Lead and deliver high-impact Workday HCM implementations • Serve as a trusted advisor to senior client stakeholders • Mentor and lead teams of consultants and analysts • Own project scope, budget, and timelines • Provide strategic guidance on Workday HCM Core, Compensation, and Business Process configuration • Troubleshoot complex system issues

• Lead end-to-end Workday project delivery, including implementation planning, scheduling, resource coordination, and risk management • Manage client communications, stakeholder alignment, and executive reporting throughout the project lifecycle • Develop and manage detailed project plans, track milestones, and ensure timely delivery of all Workday-related deliverables • Identify project risks and dependencies, develop mitigation strategies, and resolve issues proactively • Coordinate between client teams and internal Workday consultants across functional and technical workstreams • Support post-deployment transition, knowledge transfer, and client stabilization • Ensure documentation and project artifacts meet compliance and quality standards • Lead internal and client-facing change management and process improvement initiatives • Collaborate across teams in the U.S. and India to support a seamless onshore-offshore delivery model

Role Description Makse Group is looking for an experienced Consulting Manager with expertise in Workday Financials. The ideal candidate should have 8+ years of experience implementing Core Financials, Procurement, and Expense Management solutions in Workday. This role requires the ability to manage and prioritize multiple clients with competing needs and varying processes and to provide creative solutions through targeted resources and technical expertise. - Manage and develop a team of consultants. - Lead engagements as part of the Workday Financials Practice and recommend best practices related to Workday functionality. - Manage support requests related to Workday Financials, requiring workstream management and cross-functional team collaboration. - Serve as a subject matter expert developing system configuration solutions, composite reports, and calculated fields; demonstrate configurations through prototype systems and assist clients in testing the Workday solution. - Modify and redevelop/engineer business processes based on unique client requirements and best practices across the Workday platform. - Support client-side implementations, including assembling data gathering workbooks and system testing and UAT. - Work with clients to help convert legacy data into Workday. - Assist the integrations team in configuring and testing integrations between Workday and other third-party/custom solutions. - Establish effective working relationships with clients and outside vendors. - Identify client enhancement opportunities for existing and new features introduced across new Workday releases. - Perform peer reviews, manage, train, and mentor junior staff. Qualifications - 4+ years of functional experience with Workday Financial Management, demonstrating success with hands-on experience delivering Workday solutions. - 4+ years of experience as an Implementation Manager with Workday, or a Workday Partner or Workday Client. - 2+ years of experience in project management. - Deep functional knowledge around financial systems and processes with advanced report writing skills; experience building dashboards, custom validations, condition rules, and calculated fields. - Excellent communication (written and verbal) and presentation skills. - Adaptive insights solutions experience is a plus. - Current or previous Workday Certification highly desired, including Workday PRO. - Ability to support multiple customers concurrently on short-duration projects. - Degree or an advanced degree in Finance/Accounting preferred or equivalent experience. Requirements - 8+ years of experience implementing Core Financials, Procurement, and Expense Management solutions in Workday. - Ability to manage and prioritize multiple clients with competing needs. - Creative problem-solving skills through targeted resources and technical expertise. Benefits - The expected pay range for this position is $150,000.00 - $190,000.00 USD annually, based on the candidate's qualifications and experience.

Role Description We are seeking a consultative and client-focused Account Executive to lead sales and relationship management for our Workday consulting services. This is not a traditional sales role—this position blends the strategic rigor of a Service Executive with the functional depth of a Solutions Architect. You will serve as a trusted advisor to prospective and existing clients, helping them navigate the complexity of Workday programs and aligning our services to their long-term transformation goals. - Serve as the primary point of contact for prospective clients from initial conversation through contract execution, with a focus on relationship-building, solution alignment, and long-term partnership. - Deeply understand client goals and challenges across HR, Finance, and IT to shape tailored consulting solutions that leverage the full breadth of our Workday expertise. - Lead opportunity discovery and scoping sessions with prospective clients, functioning as both a strategic advisor and a solution architect. - Translate client needs into actionable statements of work, partnering with delivery leadership to ensure feasibility, alignment, and clarity in scope. - Identify opportunities to incorporate our Built on Workday (BoW) applications into broader consulting engagements, enhancing client outcomes with innovative, value-added solutions tailored to their Workday roadmap. - Manage a healthy pipeline of consulting opportunities, while actively expanding relationships within the Workday ecosystem and participating in joint pursuits with Workday account teams. - Provide continuity from sales to delivery by staying engaged during project kickoff and periodically throughout the client journey. - Collaborate closely with marketing and leadership to refine messaging, package offerings, and ensure market alignment of our services portfolio. - Leverage Zoho CRM to track opportunities, forecast accurately, and report on key performance metrics. - Stay current on Workday’s roadmap, ecosystem trends, and competitor offerings to position our solutions effectively in a dynamic market. - Represent Makse Group at Workday events, conferences, and webinars to build brand awareness and deepen relationships within the ecosystem. Qualifications - Bachelor’s degree required; advanced education or certifications in business, technology, or enterprise software sales are a plus. - 5–10 years of experience in enterprise consulting, solution architecture, or account management—preferably within the Workday ecosystem. - Strong understanding of Workday products, implementation methodologies, and the typical lifecycle of a Workday program across HCM, Financials, Adaptive Planning, Extend, and Prism. - Ability to communicate complex technical concepts in a clear, compelling way to both technical and non-technical stakeholders. - Proficiency with CRM tools, such as Salesforce, and familiarity with the sales enablement tools commonly used in SaaS organizations. - Demonstrated ability to build trusted client relationships and lead solution conversations from both a strategic and delivery lens. - Experience scoping complex projects and drafting proposals or SOWs in partnership with internal delivery teams. - Proven track record of hitting services revenue targets while maintaining a strong focus on client success. - Excellent communication and presentation skills, with the ability to influence senior stakeholders and drive consensus. - Comfortable navigating ambiguity and context-switching between business development, solution design, and client advocacy. - Exceptional interpersonal, organizational, and presentation skills. - High degree of initiative, accountability, and comfort operating in a fast-paced, evolving environment. Requirements - The expected pay range for this position is $150,000.00 - $190,000.00 USD annually, based on the candidate's qualifications and experience.