Lumos

• Design, implement, and support core IP routing infrastructure and related network services. • Evaluate, lab test, and validate new technologies, platforms, and service offerings to support network growth and performance objectives. • Design and implement network security enhancements and infrastructure hardening initiatives. • Develop technical requirements and engineering standards for commercial products and network services. • Create and maintain best practices, design standards, and documentation for current and future network architectures. • Identify opportunities to improve network reliability, scalability, and operational efficiency. • Provide Tier IV support for complex network and customer-impacting issues, serving as a technical escalation point across the organization. • Partner with Network Operations, Field Operations, Product, Sales Engineering, and Customer Support teams to troubleshoot and resolve service issues. • Analyze recurring network issues and develop long-term solutions that improve network stability and customer experience. • Research, test, and implement operating system upgrades, patches, and infrastructure improvements. • Support strategic initiatives related to IPv6 deployment, routing optimization, network automation, and service innovation. • Participate in industry events, vendor demonstrations, and technical training to remain current on emerging technologies and industry trends.

• Engage regularly with area VPs and Directors to ensure timely resolution of issues. • Attend city, town, community, and HOA meetings as necessary to address local concerns. • Collaborate with communities and HOAs in active build areas to promptly manage issues. • Partner with the Construction Success team to resolve ongoing issues efficiently. • Ensure teams are informed of field issues and work together to resolve them. • Focus on meeting consistent service levels and maintaining high-quality standards. • Track performance and document progress on key activities and metrics. • Resolve construction-related issues for residents and businesses, aiming for win-win outcomes. • Provide ongoing support and training for Customer Support teams. • Manage Systems Management Data and handle special projects as needed. • Monitor and report daily, weekly, and monthly KPIs.

Role Description As a Software Engineer on our Data Platform team, you will drive the evolution of our identity data backbone, the systems every Lumos product depends on. You will be instrumental in building robust, scalable, and reliable platform software. You will play a key role in designing and operating the software that turns raw identity inputs into a trusted foundation for the product. We’re a startup that values ownership, curiosity, and trust—and we’re looking for engineers who love building platform infrastructure that enables teams to move faster while improving resilience and visibility. - Design, develop, and operate systems that transform high volumes of identity data from third-party integrations to product consumers with correctness, freshness, and operational rigor. - Build the shared primitives and interfaces (APIs, services, materialized models) that abstract raw identity data into the building blocks that power our products. - Contribute to the technical vision for a world-class data infrastructure that empowers engineering, product, and AI teams, enabling seamless access to high-quality data. - Establish SLOs, observability, and operational tooling that catch and remediate failures in identity data systems before they reach customers. - Promote and implement software engineering best practices for building scalable, reliable, and secure data-centric applications. Elevate the principles of software engineering within the data domain. Qualifications - 3-7 Years of experience as a backend or platform engineer building production data systems other teams depend on, either ingestion and sync pipelines (Dagster, Airflow, or comparable orchestration) or service layers in front of a transactional database (MySQL/Postgres) that abstract storage from internal consumers. - Strong backend development skills in Python, Go, or TypeScript, with a focus on clean API design, testability, and observability. - Strong instinct for data correctness, observability, and SLOs in systems where downstream products take action on the output. - Experience designing service or API interfaces over a transactional datastore (MySQL/Postgres) defining contracts that let producers and consumers evolve independently. - Familiarity with identity and access governance (IGA) data (e.g. identities, accounts, entitlements, group memberships) and how its correctness, freshness, and traceability shape downstream governance outcomes at scale. Benefits - Remote-first culture – Work from anywhere within ±4 hours of Pacific Time. - Medical, dental & vision insurance – 100% of premiums covered for employees, 60% for dependents. HSA and FSA available with employer contribution. International benefits align with local standards. - Mental health support – Access to mental health resources and support. - Monthly wellness stipend – A monthly stipend for gym memberships, fitness apps, and whatever helps you recharge. - Life & disability insurance – Life insurance, short-term disability, and long-term disability coverage available. - Flexible PTO – Flexible time off with a minimum annual requirement, because rest is part of doing your best work. - Parental leave – Up to 16 weeks of paid parental leave for expecting parents. - $1,000 annual learning stipend – An annual budget for courses, books, conferences, and certifications. - Company & team offsites – Company and team bonding trips throughout the year, fully covered by Lumos. - 401(k) with matching – Employer 401(k) matching to help you save for the future. Company Description Lumos is the industry's first Autonomous Identity Platform — software that doesn't just surface access risk, but acts on it. We started with a self-service AppStore and grew into the critical infrastructure connecting apps, identities, and data for GitHub, MongoDB, Mars, Pinterest, Anduril, Intercom, Roku, and Netskope. At the center is Albus, our AI agent for identity — mining roles, approving access, and catching the drift humans miss. Since launching out of stealth in April 2022, we've grown from 20 to ~130 Alchemists and raised over $65M from a16z, Scale, Neo, Greg Brockman (President at OpenAI), and Phil Venables (CISO at Google). Named a Strong Performer in the 2026 Gartner Voice of the Customer for IGA — 4.7/5, with 96% of reviewers saying they'd recommend us. Our customers cut time-to-access by 98%, slash IT tickets by 72%, and eliminate excess privilege at scale. Three years running on Forbes' Top 100 Best Startup Employers in America (2024, 2025, 2026) — measured on culture, retention, growth, and job creation.

Role Description We are looking for a VP/SVP of Finance that directly reports to the CEO to help us get to $100M ARR. - Build the financial blueprint that takes Lumos from where we are today to $100M ARR over the next three years. - Help us evolve from seat-based pricing into a true AI tool, with a real model behind how we charge for agents and AI identities. - Build a high-leverage Finance team that uses AI to do the work of a much bigger one. - Run a tight Finance machine the org trusts, with clean numbers, disciplined spend, and healthy banking and compliance. - Be the financial voice in the room with the Head of Sales, Head of Engineering, COO, and CEO, making every leader sharper at their job. - Own the board, investor updates, and banker relationships, keeping us ready for the next round at all times. Qualifications - You have been the #2 or #3 in Finance at a $100M+ private company, or the Head of Finance at a growth-stage company. - You have closed a real round. - You have built a capacity model for a sales-led enterprise GTM motion. - You know the difference between optimization and transformation, and you have driven the latter. - You are AI-native and use Claude or equivalent every day. - You can name three things you stopped doing manually in the last 12 months. - You catch errors before anyone else does and get nervous when something does not add up. - You know when to step back and let the operator make the call. - You are good at the small things and the big things. - You hire well and get a charge from being in the room when the company makes its biggest calls. Benefits - Remote-first culture – Work from anywhere within ±4 hours of Pacific Time. - Medical, dental & vision insurance – 100% of premiums covered for employees, 60% for dependents. HSA and FSA available with employer contribution. International benefits align with local standards. - Mental health support – Access to mental health resources and support. - Monthly wellness stipend – A monthly stipend for gym memberships, fitness apps, and whatever helps you recharge. - Life & disability insurance – Life insurance, short-term disability, and long-term disability coverage available. - Flexible PTO – Flexible time off with a minimum annual requirement, because rest is part of doing your best work. - Parental leave – Up to 16 weeks of paid parental leave for expecting parents. - $1,000 annual learning stipend – An annual budget for courses, books, conferences, and certifications. - Company & team offsites – Company and team bonding trips throughout the year, fully covered by Lumos. - 401(k) with matching – Employer 401(k) matching to help you save for the future.

Role Description As the Head of People at Lumos, you have a massive opportunity to design and build the People function that scales Lumos from ~130 to 300+ Alchemists — and to be the trusted partner every Lumos leader turns to for advice on talent, performance, and team-building. You will be the architect of how Lumos develops its managers, how Lumos's people programs run at scale, and how Lumos shows up as a place world-class operators want to do the best work of their careers. - Be the strategic HR partner to the executive team — org design, leadership development, succession planning, and the highest-stakes people decisions across the org. - Design and deploy scalable people programs — career frameworks, performance, compensation, onboarding — that run on documented cadence, not heroics. - Build and lead the People team — own hiring, structure, and team development as we scale through Series C. - Own and elevate the Lumos manager experience — build and run repeatable training programs that turn every Lumos manager into a developer of people, starting the day they post their first req. - Steward Lumos culture as we grow — protect what makes Lumos distinctive while building the infrastructure for what comes next. Qualifications - 8+ years in People/HR, with at least 3 in a leadership role owning a function or a major program. - Scaled a People function through the 100 → 250+ inflection at a high-growth SaaS/tech company — you've personally lived what breaks at 150 and how to fix it. - Builder, not inheritor: shipped new manager development, performance, comp, and onboarding programs from scratch — you can point to the artifacts. - Manager-centric philosophy: you deeply believe great people functions are built through great managers, and you have the receipts to prove it. - Trusted strategic partner to senior leaders — comfortable in high-stakes conversations with CEOs and founders; discreet, decisive, and able to bring outside-in perspective. - Operational rigor: you run the function on documented, repeatable rhythms — not one-off heroics. Requirements - Nice to have: HiBob (or similar modern HRIS) experience, coaching credential or background, international / EOR experience (Deel, Remote, etc.). Benefits - Remote-first culture – Work from anywhere within ±4 hours of Pacific Time. - Medical, dental & vision insurance – 100% of premiums covered for employees, 60% for dependents. HSA and FSA available with employer contribution. International benefits align with local standards. - Mental health support – Access to mental health resources and support. - Monthly wellness stipend – A monthly stipend for gym memberships, fitness apps, and whatever helps you recharge. - Life & disability insurance – Life insurance, short-term disability, and long-term disability coverage available. - Flexible PTO – Flexible time off with a minimum annual requirement, because rest is part of doing your best work. - Parental leave – Up to 16 weeks of paid parental leave for expecting parents. - $1,000 annual learning stipend – An annual budget for courses, books, conferences, and certifications. - Company & team offsites – Company and team bonding trips throughout the year, fully covered by Lumos. - 401(k) with matching – Employer 401(k) matching to help you save for the future.

• Manage the fixed asset and Construction in Progress (CIP) process from capital project setup through project closure and asset capitalization. • Review construction project activity to ensure proper coding, capitalization treatment, and financial accuracy in accordance with company policy and GAAP. • Partner closely with the Construction and Operations teams to review project details, resolve coding issues, and improve financial data quality. • Prepare month-end journal entries, supporting schedules, and reconciliations related to fixed assets, depreciation, inventory, and capital expenditures. • Perform detailed account analysis and variance analysis for fixed asset and capital-related accounts and communicate findings to management. • Prepare monthly CAPEX reporting packages to support accounting close. • Complete Fixed Asset, CIP, and Inventory account reconciliations accurately and timely for high-value fixed asset and project-related accounts. • Research and resolve accounting discrepancies, system issues, and transactional variances within the general ledger and related systems. • Maintain accurate fixed asset records and ensure compliance with accounting policies and capitalization guidelines. • Investigate system-related issues impacting fixed asset reporting processes and collaborate with business partners to identify solutions. • Identify opportunities to improve workflows, reporting accuracy, automation, and operational efficiency across fixed asset accounting functions. • Support testing, validation, and implementation of system enhancements, process changes, and code updates within NetSuite. • Serve as a resource to field and operational teams regarding accounting processes, capitalization guidance, and project coding questions. • Assist in developing and maintaining internal controls, procedures, and documentation related to fixed assets accounting. • Support internal and external audit requests related to fixed assets, CIP, and inventory. • Assist with year-end reporting and audit schedules. • Participate in special projects, reporting initiatives, and process improvement efforts as assigned.

• Administer and support employee benefit programs including medical, dental, vision, life insurance, disability, 401(k), FSA/HSA, wellness, and leave programs. • Serve as the primary point of contact for employee benefit questions and provide timely resolution for complex benefits-related issues. • Support employees regarding eligibility, enrollments, claims issues, leave questions, retirement plan inquiries, benefits changes, and escalations. • Partner with HR leadership and external vendors to manage open enrollment, employee communications, plan renewals, and ongoing program administration. • Create clear and engaging benefits communications and educational materials to support employee understanding and engagement. • Monitor and ensure compliance with ERISA, ACA, COBRA, HIPAA, FMLA, and other applicable federal and state regulations. • Conduct audits and reconcile benefits billing, enrollment data, and carrier invoices to ensure accuracy across HRIS, payroll, and vendor systems. • Manage and process all benefits-related invoices including carrier billing reconciliation, invoice audits, payment coordination, enrollment verification, and discrepancy resolution. • Analyze benefits utilization, financial trends, and market data to support strategic recommendations and continuous program improvement. • Evaluate current benefits offerings and recommend enhancements based on employee feedback, market trends, competitive benchmarking, and cost analysis. • Create reports, dashboards, and presentations to support leadership decision-making and benefits strategy discussions. • Support HRIS and payroll integrations related to benefits administration and identify opportunities for process improvement and automation.

• Manage the day-to-day operational and tactical aspects of multiple large scale, cross-functional projects. • Manage projects to ensure that life, functionality, and growth requirements are met. • Manage scope and mitigate risk across projects. • Develop, implements, and maintain processes and procedures related to Project management. • Management project budgets. Proactively engage with project funding organizations to assure proper funding is available for projects and assure budget information is managed and reported in accordance with Lumos methodologies. • Develop and maintain effective professional relationships with internal and external agencies. • Implement project reviews and quality assurance procedures in accordance with Lumos methodology to ensure profitable and successful execution of projects as measured by organizational goals and customer satisfaction. • Identify and manage project issues across multiple projects. • Management client and third-party engagements as required by project demands and needs. • Assure that new projects are deployed according to standards while minimizing cost.

• Maps and drafts utilizing CAD & manual processes. • Provides real-time direction to colleagues to meet project timelines & contractual obligations. • Communicates & escalates contractual, technical, or scheduling requirements that are in jeopardy or that could affect customer or project progress. • Tracks and follows up on all issues & actions encountered by colleagues and vendors. • Integrates innovations into design & engineering practices. • Collaborates with Sales as needed to develop tailored design solutions for potential customers. • Oversees and guides design-permitting vendors, ensuring their work aligns with business objectives and project requirements. • Performs other duties as assigned, including departmental & cross-functional projects.

• Lead full-cycle accounts payable operations, including invoice processing, approvals, and payments. • Ensure accurate and timely processing of high-volume invoices, including construction and vendor-related spend. • Monitor AP aging and partner with Treasury to support cash flow planning and forecasting. • Support month-end close activities, including accruals and account reconciliations. • Oversee the 1099 process, ensuring accuracy and compliance with regulatory requirements. • Partner with Procurement, Field Operations, and Finance to resolve discrepancies and improve workflows. • Identify and implement process improvements and automation opportunities to support business growth. • Maintain strong internal controls and support audit requirements, ensuring compliance with company policies and standards. • Lead and develop a small Accounts Payable team, fostering accountability, collaboration, and continuous improvement. • Provide coaching, guidance, and performance management to ensure team effectiveness and growth.