• Lead, coach, and develop a distributed team of SQL engineers across the US and Eastern Europe. • Own the end-to-end service model for custom analytics requests, including intake, scoping, Jira execution, QA, customer review, feedback loops, and SLAs. • Serve as a customer-facing technical leader, joining calls to scope complex requests, present dashboards, explain data logic, and translate business questions into clear SQL deliverables. • Set the standard for delivery quality, ensuring dashboards and queries are accurate, well-documented, and QA’d against key Triple Whale data sources before reaching customers. • Improve the systems and processes that support the team, including ticket routing, request categorisation, capacity planning, documentation, and reporting. • Build a more thoughtful taxonomy of customer requests by product surface, segment, complexity, and use case to improve planning and surface product insights. • Partner with Customer Success, Solutions Architecture, Implementation, Sales, Product, and Engineering to support renewals, expansions, escalations, and strategic customer work. • Help identify which requests should be solved through self-serve product functionality, documentation, enablement, or Product/Engineering investment rather than custom SQL. • Continue the team’s partnership with Product and Engineering on internal platform work, including template libraries, Moby-related SQL work, migrations, and AI-enabled analytics workflows. • Balance customer-facing delivery with internal technical priorities, ensuring the team’s time is focused on the highest-impact work. • Act as the technical voice in conversations around Advanced Intelligence credits, customer value, and the role of custom analytics in retention and expansion.

About Riot Platforms Riot’s (NASDAQ: RIOT) vision is to be the world’s most trusted platform for powering and building digital infrastructure. Riot’s mission is to empower the future of digital infrastructure by positively impacting the sectors, networks, and communities that we touch. We believe that the combination of an innovative spirit and strong community partnership allows us to achieve best-in-class execution and create successful outcomes. Who we are At Riot, we’re building the future of digital infrastructure. Our team members have unparalleled opportunities to work on groundbreaking initiatives. Through technical excellence and strategic execution, Riot has positioned itself as a leader in the industry driving advancements that continue to set new benchmarks in digital infrastructure. We are trailblazers. Problem solvers. People who thrive in fast paced environments, communicate clearly, and bring relentless focus to efficiency and execution. About the role Riot is seeking a Liquid Cooling Subject Matter Expert (SME) to join our Central Operations team. In this role, you will serve as the technical authority for the deployment, commissioning, optimization, and lifecycle management of industrial-scale liquid cooling systems. You will bridge engineering design and field execution, leading complex cooling infrastructure including heat exchangers, fluid distribution systems, valves, controls, and monitoring platforms. This is a hands-on, highly visible role focused on ensuring reliability and performance in high-density computing environments. This position is remote, with up to 75% travel required to support site activities, troubleshooting, and operational initiatives at our Rockdale, TX site. What you'll be doing - Lead the technical strategy for industrial liquid cooling systems, including large-scale direct-to-chip, cold-plate, and immersion deployments - Apply thermal theory to validate system-level heat balance, fluid chemistry, and heat exchanger performance - Support end-to-end liquid-cooled rack deployments, providing project management support for full lifecycle execution - Serve as a subject matter expert in valves, pumps, VFD controls, and piping hydraulics to ensure stable flow and pressure management - Define and optimize control logic, alarm thresholds, and fail-safe interlocks in collaboration with automation teams (PLC/BMS) - Support commissioning activities for liquid systems, including hydro-testing, flow balancing, and thermal validation under load - Lead root-cause analysis (RCA) for thermal and fluid incidents and drive continuous improvement to reduce MTTR and repeat failures - Develop maintenance protocols, SOPs, MOPs, and training programs for water treatment and safe operation of liquid cooling systems What you'll have - 7+ years of experience in industrial water cooling or critical infrastructure, with a strong focus on large-scale fluid systems - Proven experience in deployment and maintenance of hyperscale data center liquid cooling systems strongly preferred - Strong understanding of thermal heat transfer and fluid dynamics, with expert knowledge of industrial valves, heat exchangers, and pumping systems - Proficiency in reading and developing P&IDs and mechanical schematics - Hands-on experience with industrial controls (PLC/BMS), alarm management, and data-driven troubleshooting - Ability to manage complex projects and influence cross-functional teams (Construction, Engineering, Operations) without direct authority - Ability to meet physical job requirements and work in a data center environment - Preferred experience in Mechanical Engineering, Fluid Engineering, Systems Engineering, or a related technical discipline. - Preferred Bachelor's or Master's degree in Engineering (e.g., Mechanical Engineering) or a related field. Compensation and Benefits - Competitive Salary: Base range (commensurate with experience) + bonus + sign-on equity grant. - Long-Term Growth: Eligible to participate in Riot’s equity incentive programs and share in the success you help build. - 401(k) Retirement Plan: Incudes a generous company match. - Comprehensive Health Coverage: Multiple medical plan options, including 100% company-paid plans. - Wellness & Lifestyle Perks: Enjoy free gym memberships, pet insurance, childcare discounts, and more to support your life both in and out of work. Riot is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

Your role at DynatraceProvide deep, customer-facing technical expertise for Dynatrace Mainframe environments, bridging classic z/OS platforms with modern distributed and cloud-native observability. This role operates at the intersection of Support, Consulting, and Enablement and is intended to reduce dependency on R&D, accelerate customer outcomes, and de-risk high-value enterprise deployments. This position is not a traditional systems programmer role, but a modern z/OS systems support / diagnostics specialist focused on troubleshooting, customer impact, and cross-platform observability. Primary Responsibilities - Act as escalation owner for complex, high-impact mainframe-related customer issues involving Dynatrace for z/OS - Lead advanced troubleshooting across CICS, IMS, DB2, MQ, z/OS infrastructure, and related middleware - Perform deep diagnostics using dumps, traces, logs, and runtime artifacts to isolate root cause - Provide consultative guidance on mainframe architecture, deployment patterns, and performance optimization - Partner with Product Management and R&D on edge cases, diagnostics, and design feedback - Support customer-facing workshops, proofs of concept, and enablement sessions requiring mainframe depth - Mentor and upskill non-mainframe Support Engineers through documentation, walkthroughs, and structured knowledge transfer What will help you succeedRequired Technical Qualifications - Hands-on experience supporting IBM z/OS in production environments - Strong working knowledge of CICS or IMS (configuration, transactions, regions) - Proficiency with JCL, ISPF, SDSF, and core z/OS operational tooling - Working knowledge of DB2 for z/OS, MQ, and one or more of (CTG, SOAP, z/OS Connect) - Familiarity with RACF/ACF2 security concepts - Demonstrated ability to capture, interpret, and analyze dumps, traces, and diagnostic artifacts - Strong diagnostic and problem‑solving skills, with the ability to work through ambiguous, multi-system issues Preferred / Differentiating Skills - Background in customer-facing enterprise support, consulting, or escalation roles - Exposure to distributed systems (Java, .NET, HTTP, cloud platforms) sufficient to communicate and troubleshoot across platform boundaries - Strong written and verbal communication skills, with the ability to explain complex mainframe concepts to non-mainframe audiences - Experience acting as a technical bridge between legacy platforms and modern application architectures Why you will love being a Dynatracer - A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly. - Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research. - A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries. - An environment that fosters innovation, enables creative collaboration, and allows you to grow. - A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals. - A truly international mindset with Dynatracers from different countries & cultures all over the world, and English as the corporate language that connects us all - A culture that is being shaped by the diverse personalities, expertise, and backgrounds of our global team. Compensation and RewardsThe targeted base pay range for this role is $120K to $160K. When determining your salary, we consider your skills, experience, education, work location and internal equity. Equal Employment OpportunityAll your information will be kept confidential according to EEO guidelines. We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law. If your disability makes it difficult for you to use this site, please contact careers@dynatrace.com. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law. To be considered for this position, please upload your resume/CV.

Role Description WSP is currently initiating a search for a Lead Substation Project Engineer for our Richmond, VA office. The selected candidate may work remotely from any mutually acceptable locations. Be involved in projects with our Power & Energy Substation Team and be a part of a growing organization that meets our clients' objectives and solves their challenges. This position offers an on-site, hybrid, or remote work arrangement, depending on candidate location, experience, and business needs. This Opportunity provides subject matter technical support and leadership for: - Multi-site/phase due diligence - Investigation, remediation, impact assessment, permitting, improvement, design, development, and construction of utility, industrial, and commercial scale projects in the public and private sector - Research, design, concept development, planning, and construction of transmission and distribution substations, power distribution, power regulation, renewable energy, and protection and control systems Provides situational guidance to PMs and managers that: - Address current and future challenges - Ensure documentation and recommendations accurately account for and address risk, innovation, and future-ready opportunities Provides leadership with ensuring that responsibilities are delivered and adhered to with a level of quality that meets or exceeds acceptable industry standards for design, safety, and functionality. Qualifications - Bachelor’s Degree in Electrical Engineering - 10+ years of relevant post education experience as an electrical engineer providing design deliverables for capital projects in power generation, transmission, and distribution at a utility, industrial, or commercial scale - Engineer license required (multi-state preferred) - Highly proficient with electrical engineering principles, practices, process, design/build, and the application to permitting and project work-related issues - Highly proficient with infrastructure design - Experience with infrastructure planning, design, and program/construction management - Strong knowledge of relevant engineering and electrical construction laws, codes, regulations, compliance practices, and record-keeping requirements - Highly proficient with making technical computations and calculations involving the application of engineering principles - Experience with planning and conducting inspections and investigations on various aspects of the construction and design of facilities or structures - Highly effective interpersonal and communication skills - Strong self-leadership and interpersonal communication skills - Works independently to provide guidance and leadership to mid-level to senior level team or project members - Proficiency with technical writing, office automation, discipline-specific design software - Experienced with providing critical review for documents and preparing technical deliverables and plans - Well-developed critical thinking and problem-solving skills - Demonstrated effectiveness at coordinating and assertively directing subcontractors - Proven track record of upholding workplace safety - Must be flexible to a variety of schedules to meet business needs - Occasional travel may be required depending on project-specific requirements Requirements - Master’s Degree in Engineering (preferred) - Professional Engineer (PE) license (preferred) - 10+ years of substation design experience (preferred) - Experience supporting or leading multidisciplinary engineering teams (preferred) Benefits - Comprehensive suite of benefits including medical, dental, vision, disability, life, and retirement savings - Flexible and agile workplace model