Role Description We are seeking a Proposal and Estimating Engineer to be responsible for proposal and estimate development for industrial automation solutions in the Consumer Products, Food and Beverage, Life Sciences, and Material Handling industries. Our projects span the range from simple PLC upgrades through full automation solutions featuring Allen Bradley, Siemens, AVEVA, Ignition, and custom software solutions. You will also work with the Business Development Management team and others to improve methods, tools, and processes to standardize (or systematize) and improve proposal and estimating development for the entire business unit. - Prepare work to be estimated by reviewing requests for proposals (RFP), engineering drawings, specifications, and related documents. - Meet with customers to review the technical scope and engineering requirements. - Develop estimates by identifying labor, material, travel expenses, and time requirements by studying RFPs, engineering drawings, specifications, and related documents. - Compute costs by analyzing labor, material, and time requirements. - Resolve discrepancies by collecting and analyzing information. - Work closely with E Tech engineers and project managers to refine estimates. - Present prepared estimate by assembling and displaying numerical and descriptive information. - Create proposal document by entering scope, deliverable, schedule, risk, and clarification information from the estimate into existing proposal template. - Prepare special reports by collecting, analyzing, and summarizing information and trends. - Maintain cost database by entering and backing up data. - Maintain technical knowledge by attending educational workshops and reviewing technical publications. - Work remotely within EST and travel < 15%. - Be an ambassador who embodies our Core Values, prioritizing the success of E Tech Group, our clients, and the professional development of our associates. Qualifications - Bachelor’s degree in Engineering or equivalent work experience. - 5+ years of Industrial Automation experience directly related to design, controls, programming, and electrical engineering. - Extensive experience using Company methods, tools, and processes specific to estimating and proposal management standards. - Extensive Excel / Spreadsheet Experience. - MS Project Experience is a plus. - Understanding of ERP / Project Costing Systems and parametric estimation tools. - Demonstrated ability to read, understand, and interpret drawings, specifications, technical documentation as well as RFP/RFQ documentation. - Strong written and verbal communication skills. - A DNA comprised of collaboration and teamwork. Benefits - 401k + match + prompt enrollment. E Tech Group employees are 100% vested upon entry. - Prompt enrollment into Medical, Dental, and Vision benefits. - Generous paid time off that includes paid vacation, paid holidays, paid family leave and sick time off. - Learning and growth are key parts of the E Tech culture. We provide you with training and continuing education from day one, so you can advance your career. As an E Tech associate, you can unlock your greatest potential through challenges and opportunities.

• Design, build, test, and deploy SuiteScript 2.x solutions following structured Dev/Test/Prod environment practices • Lead the development and maintenance of NetSuite customizations, including scripts, records, fields, workflows, and integrations, with a focus on scalability and best practices • Contribute to the expansion and optimization of HALO’s NetSuite instance by supporting subsidiary onboarding and continuous system improvements • Collaborate with internal stakeholders and implementation partners to turn business requirements into well-architected technical solutions • Contribute to the design and implementation of a CI/CD process for NetSuite development • Ensure strong documentation practices for all customizations, integrations, and processes • Participate in regular code reviews to ensure quality, performance, and adherence to standards • Develop and enforce coding standards for NetSuite development to promote maintainability, scalability, and long-term system health • Stay current with NetSuite updates and best practices, and share relevant insights or recommendations to support continuous improvement

Role Description We are seeking a Junior Support Engineer to join a growing technical team supporting customers across the life sciences industry. This role is ideal for an early-career software engineer who enjoys debugging, problem-solving, and working directly with customers to resolve technical issues. As the first line of technical support, you will: - Investigate customer-reported issues and diagnose bugs. - Implement fixes across the application stack and communicate solutions clearly and professionally. - Work with modern technologies including Next.js, React, Node.js, Supabase, and TypeScript. - Collaborate closely with product and engineering teams. This is an excellent opportunity for someone looking to grow their software engineering career while gaining hands-on experience in customer-facing technical support. Qualifications - Basic experience with JavaScript and TypeScript development. - Familiarity with modern web technologies including Next.js, React, Node.js, SQL databases, and Supabase. - Strong debugging, troubleshooting, and problem-solving skills. - Excellent written English communication skills with the ability to explain technical concepts clearly to customers. - Comfortable communicating directly with customers and handling technical issues professionally and empathetically. - Ability to work independently, take ownership of tasks, and manage priorities with minimal supervision. - Strong attention to detail and a willingness to learn new technologies and tools quickly. - Experience using AI-assisted development tools such as Cursor or similar IDE tools is advantageous. - Previous customer support or technical support experience is preferred. - Experience contributing to production applications or independently shipping software features is a plus. - Understanding of software testing, troubleshooting methodologies, and root-cause analysis is beneficial. Requirements - Successfully diagnose and resolve customer issues accurately and efficiently. - Deliver high-quality bug fixes with minimal oversight while maintaining code quality standards. - Communicate technical problems, resolutions, and next steps clearly to both customers and internal teams. - Provide professional, calm, and customer-focused support, particularly during high-pressure situations. - Contribute to internal documentation, runbooks, and knowledge bases to reduce recurring issues and improve team efficiency. Benefits - 💻 Fully Remote: Work from anywhere with international teams. - 🤝 Peer Community: Connect with high-performing sales professionals in our network. - 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement. - 💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals.

Role Description We are seeking an experienced OMS Platform Reliability Lead to drive the reliability, stability, and automation of a high-volume Order Management System (OMS) platform. This is a highly technical role that combines Platform Engineering, Site Reliability Engineering (SRE), and technical leadership to improve platform health through automation, observability, and proactive incident management. The ideal candidate will lead a technical support team while serving as the bridge between Software Engineering and IT Operations, driving self-healing capabilities, operational excellence, and continuous platform improvements. Key Responsibilities - Technical Automation & Self-Healing - Design and implement automated order replay mechanisms to resolve synchronization failures across event-driven integrations. - Develop automation tools and scripts using Python, REST APIs, or platform SDKs for bulk updates and system remediation. - Build advanced monitoring dashboards using tools such as Splunk, Datadog, ELK, or New Relic. - Design proactive alerting to detect stuck orders, inventory mismatches, API failures, and platform issues before customer impact. - Platform Reliability & Incident Management - Serve as the highest technical escalation point for production issues requiring Java debugging and GraphQL troubleshooting. - Perform detailed Root Cause Analysis (RCA) using application logs and event-driven architecture. - Analyze API performance and database interactions to recommend performance improvements. - Maintain incident documentation, technical workarounds, and operational runbooks. - Engineering Collaboration - Partner with Engineering, Architecture, and E-commerce teams to ensure operational requirements are incorporated into development roadmaps. - Collaborate with external platform vendors regarding upgrades, integrations, and API changes. - Mentor technical support engineers in GraphQL optimization, Java debugging, and platform troubleshooting. - Release & Change Management - Validate platform configurations and custom extensions during release cycles. - Support Git-based version control, branching strategies, and operational hotfix deployments. - Ensure deployment stability through strong CI/CD awareness and release governance. Qualifications - Bachelor's degree in Computer Science, Software Engineering, or a related technical field. - 5+ years of experience in OMS Technical Operations, Platform Engineering, or Site Reliability Engineering within high-volume SaaS environments. - Strong understanding of Order Management Systems and event-driven architectures. - Experience with REST APIs, JSON, GraphQL, and Java troubleshooting. - Strong SQL skills for operational diagnostics and reporting. - Proficiency in Python for automation and scripting. - Experience with Git, CI/CD pipelines, and deployment best practices. - Hands-on experience with observability tools such as Splunk, Datadog, ELK Stack, or New Relic. - Knowledge of messaging/event technologies such as Kafka, Pub/Sub, or Event Grid. - Strong analytical and troubleshooting skills with experience performing Root Cause Analysis (RCA). - Familiarity with ITIL processes and an SRE mindset focused on automation and reducing manual operational effort. Preferred Qualifications - Hands-on experience with Fluent Commerce, including: - Fluent GraphQL API - Webhooks - Essential Rules - Fluent SDK - Experience supporting high-volume eCommerce or retail platforms. - Experience designing self-healing operational automation. Desired Skills - Platform Reliability Engineering - Site Reliability Engineering (SRE) - OMS Operations - Fluent Commerce - GraphQL - Java - Python - SQL - REST APIs - Kafka - Event-Driven Architecture - Datadog - Splunk - ELK Stack - New Relic - Git - CI/CD - Root Cause Analysis - Incident Management - Observability - Automation Engineering Compensation The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. Additionally, IntelliPro provides a comprehensive benefits package, all subject to eligibility.