Part Time Histology Technologist at UnitedHealth Group Location: Worcester United States Job type: Onsite Time Type: part Time Requisition number: 2344222 Job category: Healthcare Delivery Overtime status: Non-exempt Travel: No Job Description: Opportunities with Reliant Medical Group, part of the Optum family of businesses. Join a community-based, multi-specialty, physician-led organization where you will work with talented peers on a common purpose: improving the quality, cost and experience of health care. Here, we focus on delivering the best patient care, rather than volume. Through innovation and superior care management, we support patients and your well-being as a team member. Join a team at the forefront of value-based care and discover the meaning behind Caring. Connecting. Growing together. Primary Responsibilities: - Performs various procedures and tests following established protocols, including the most complex for an assigned area. Refers to supervisory or lead staff members for assistance in the performance and interpretation of complex or unusual tests and procedures - Establishes requirements/needs of a working laboratory, acquiring and maintaining par levels of dyes, stains, other solutions, and necessary equipment. Organizes and maintains the laboratory and chemical supplies in a manner consistent with chemical hygiene, blood pathogen, and other standard procedures for proper laboratory function and safety - Performs all routine procedures and required quality control; ensures proper and professional accessioning of human tissue specimens, accurate and timely logging of such specimens, and preparation and presentation of same with the technical expertise required for microscopic examination by the surgeon - Prepares human tissue from surgical and diagnostic sources; performs specialized fixation and microscopic examination to determine if the sections have been properly prepared and stained - Cleans, maintains, and calibrates all laboratory equipment involved with surgical procedures to obtain skin specimens; reads and interprets histographic displays (maps) and properly labels specimens - Complies with health and safety requirements and with regulatory agencies such as DPH, etc. - Complies with established departmental policies, procedures, and objectives - Enhances professional growth and development through educational programs, seminars, etc. - Attends a variety of meetings, conferences, and seminars as required or directed - Performs other similar and related duties as required or directed - Regular, reliable and predicable attendance is required - This is a one day position per week (Monday) You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: - HT (ASCP) certification or equivalent and four years relevant experience in a progressive anatomic laboratory, or Bachelor's degree or equivalent in a related scientific discipline - Analytical ability to understand and solve technical problems, and to develop new techniques as necessary Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20.38 to $36.44 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Specialty Navigator I Location: Norwood United States Hybrid Requisition number: 2339107 Job category: Medical & Clinical Operations Overtime status: Non-exempt Travel: No Job Description: Specialty Navigator I at UnitedHealth Group Skip to main content The UnitedHealth Group Careers website will be undergoing planned maintenance. There will be downtime on Friday March 27th 500 PM Central - Saturday March 28th 500 PM Central. 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Connecting. Growing together. With these values to guide us our people are committed to making a meaningful difference in the lives of those we are honored to serve. Integrity Compassion Inclusion Relationships Innovation Performance Specialty Navigator I Requisition number 2339107 Job category Medical & Clinical Operations Primary location Norwood MA Date posted 03172026 Overtime status Non-exempt Travel No Optum is a global organization that delivers care aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care pharmacy benefits data and resources they need to feel their best. Here you will find a culture guided by inclusion talented peers comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Reporting to and working under the general direction of the Supervisors and Manager of the department the Specialty Navigator I process referrals and authorizations for Atrius Health patients. Receives inbound requests calls emails faxes etc. as well as from within the work queues. Maintains patient records and continually provides information to patients and specialists. Schedule FT 40 hours. Monday - Friday 830am - 5pm. This is a hybrid role - hybrid schedule to be determined by manager upon hire. Location 1177 BOSTON PROVIDENCE HWY NORWOOD MA 02062 If you live near NORWOOD MA you will enjoy the flexibility of a hybrid-remote role as you take on some tough challenges. Primary Responsibilities Manage the referral process processing incoming and outgoing referrals and prior authorizations including intake notification and census roles Handle resolution inquiries from members and/or providers. This is high volume customer service environment. Youll need to be efficient productive and thoroughly dealing with our members over the phone Answers and replies to a large volume of telephone calls faxes and internet queries utilizing and adhering to department scripts and guidelines Reviews patient record. If referral does not already exist obtain authorization from payer enter information into EPIC. Forwards authorization to specialists office Keeps patient and facility informed of status referrals updates and process Obtains authorization from payer websites efficiently and effectively. Keeps log in and credentials Research questions and concerns from patients assists in resolving any issues as they relate to the referral process Escalates difficult issues problems etc. to higher level coordinators or supervisory staff Works with team to ensure timely process of referrals. Participates in team problem solving activities focusing on production and quality Customer Service Ability to provide a high level of customer service to patients visitors staff and external customers in a professional service-oriented respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations Written Communications Ability to summarize and communicate in English moderately complex information in varies written formats to internal and external customers Oral Communications Ability to comprehend and communicate complex verbal information in English to medical center staff patients families and external customers Teamwork Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas identifying issues and respecting team members Accesses only the minimum necessary protected health information PHI for the performance of job duties. Actively protects the confidentiality and privacy of all protected health information they access in all its forms written verbal and electronic etc. taking reasonable precautions to prohibit unauthorized access. Comply with all Atrius Health and departmental privacy policies procedures and protocols. Follows HIPAA privacy guidelines without deviation when handling protected health information Performs other duties as assigned What are the reasons to consider working for UnitedHealth Group Put it all together - competitive base pay a full and comprehensive benefit program performance rewards and a management team who demonstrates their commitment to your success. Some of our offerings include Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental Vision Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401k Savings Plan Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits pet insurance legal insurance LTC Insurance etc. Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications High School Diploma/GED or higher 1 years of customer service experience preferably in a healthcare setting Intermediate level of proficiency with creating editing saving and sending documents utilizing Microsoft Word and Excel Intermediate level of proficiency with typing and talking at the same time and navigating through multiple screens Preferred Qualifications Experience working within the healthcare industry and with healthcare insurance Experience working in a metric-driven work environment Call center experience A clerical or administrative support background Knowledge of ICD-9 and CPT codes Soft Skills Independence of Action Ability to follow precedents and procedures. May set priorities and organize work within general guidelines. Seek assistance when confronted with difficult and/or unpredictable situations. Work progress is monitored by supervisor/manager Knowledge Ability to demonstrate full working knowledge of standard concepts practices procedures and policies with the ability to use them in varied situations All Telecommuters will be required to adhere to UnitedHealth Groups Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets education work experience certifications etc. In addition to your salary we offer benefits such as a comprehensive benefits package incentive and recognition programs equity stock purchase and 401k contribution all benefits are subject to eligibility

Occupational Health Registered Nurse Location: Worcester United States Requisition number: 2365423 Job category: Nursing Overtime status: Non-exempt Travel: Yes, 10 % of the Time Hybrid Job Description: $2,500 Sign-On Bonus for External Candidates Explore opportunities with Atrius Health, part of the Optum family of businesses. We're an innovative health care leader and multi-specialty group practice, delivering an effective, connected system of care for adult and pediatric patients at 28 practice locations in eastern Massachusetts. Our entire team of providers (physicians, PA/NPs and ancillary clinicians) works collaboratively with a value-based philosophy within our group practice as well as with hospitals, rehab and nursing facilities. Be part of our vision to transform care and improve lives by building trust, understanding and shared decision-making with every patient. Join us and discover the meaning behind Caring. Connecting. Growing together. The Registered Nurse for Occupational Health is responsible for the development and administration of efficient and professional operations of occupational health services in accordance with company policies, practices, procedures and applicable regulations. Additionally, this position collaborates with key Clinic Operations stakeholders to educate others regarding regulatory or clinical guidelines. The Clinical Program Nurse for Occupational Health works in a less structured, self-directed environment providing clinical guidance and serves as a resource for providers and clinical staff. Primary Responsibilities: - Maintain knowledge of occupational health standards and state and federal regulatory standards including, but not limited to, CDC, OSHA, HIPAA, The Joint Commission, CMMS and state Boards of Nursing and Medical Boards. - Serve as a subject matter expert regarding new or existing regulatory requirements - Maintain occupational health records and ensures accuracy of records in applicable software systems - Maintain employee immunization program, to include tracking due dates, notifying employees and supervisors of required actions and follow-up to ensure timely compliance - Assess enterprise occupational health needs; development, implement and manage new occupational health programs based on identified needs - Coordinate and collect data and prepare reports used by management and executive leaders to evaluate program effectiveness - Participate in the development and implementation of appropriate quality improvement processes and monitor key indicators - Attend multidisciplinary team meetings as scheduled to maintain collaborative relationships and open communication - Perform all duties for internal and external customers in a timely and responsible manner representing the company in a professional manner - Consistently demonstrate excellent interpersonal and customer service skills - Perform all other related duties as assigned This is a hybrid position that will be responsible for both remote and office-based responsibilities to best support the department. You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: - Bachelor's degree in Nursing or Associate's degree in Nursing - Registered Nurse with current unrestricted license to practice in the applicable state of employment - 3+ years of healthcare experience in a managed care setting, hospital setting and/or physician practice setting - Basic understanding of federal and state regulations applicable to occupational and environmental health and safety - Proficient computer skills including Microsoft Word, Excel, Power Point and the ability to master other departmental specific programs/applications - Proven independent problem identification/resolution and decision making skills - Proven able to prioritize, plan and handle multiple tasks and demands simultaneously - Demonstrated ability to work with minimal guidance; seeks guidance on only the most complex tasks - Demonstrated ability to translate concepts into practice - Demonstrated ability to coach and provide feedback; ability to guide others - This position requires Tuberculosis screening as well as proof of immunity to Measles, Mumps, Rubella, Varicella, Tetanus, Diphtheria, and Pertussis through lab confirmation of immunity, documented evidence of vaccination, or a doctor's diagnosis of disease Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $29 to $52 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority refleced in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Senior Patient Service Specialist Requisition number: 2363236 Job category: Healthcare Delivery Primary location: Watertown, MA Overtime status: Non-exempt Travel: No Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale.Join us to start Caring. Connecting. Growing together. Atrius has an immediate opening for a friendly, patient focused and detailed oriented Patient Service Specialist to join our team. The SeniorPatient Service Specialist is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service, and adhere to Lean processes. Supports the teams in meeting financial, clinical, and service goals. Acts as liaison between call center and site staff. Schedule: This position is full-time (40 hours/week), Monday - Friday, 8:30am - 5pm. Location: If you are located within a commutable distance to an Atrius office that is nearest to you in MA or surrounding locations, you will have the flexibility to work remotely* as you take on some tough challenges. Will be required to pick up equipment in person and will be required to work onsite at manager's discretion (for possible training, or if there are connectivity issues, etc.) Primary Responsibilities: - Verifies, re-verifies and authorizes patient insurance coverage and eligibility utilizing computer-based patient registration/scheduling system - Verifies demographic, insurance and other patient information - Expected to answer high volume of incoming calls - Addresses patient-care related telephone calls via an incoming work queue aligning with department metric - Identifies problem related priorities, and responds to emergency needs by contacting providers within guidelines - Provides patient education regarding managed care plans and referral process - Communicate with patients regarding all information related to scheduled appointments - Proactively identifies issues and works to resolve them in areas involving patient satisfaction, patient flow, and compliance with procedures and guidelines. Advocates for patients as appropriate. - Effectively deescalates issues with upset patients and practices. Uses advanced listening techniques to understand the issue and give patients options as they are available. Escalates to supervisors only as needed - Perform administrative duties as assigned - Performs other duties as assigned What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: - Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays - Medical Plan options along with participation in a Health Spending Account or a Health Saving account - Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage - 401(k) Savings Plan, Employee Stock Purchase Plan - Education Reimbursement - Employee Discounts - Employee Assistance Program - Employee Referral Bonus Program - Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: - High School Diploma/GED - 3+ years of customer service experience in a clinical setting - Ability to work full time (40 hours/week), Monday - Friday, 8:30am - 5pm - Must live within a commutable distance to an Atrius location nearest to you in the MA area or surrounding areas - Must be 18 years of age OR older Preferred Qualifications: - Beginner level of proficiency with software applications such as Microsoft Teams, Word, Excel, Outlook, etc - Previous call center experience - EPIC experience / EMR experience Telecommuting Requirements: - Reside within commutable distance to the nearest Atrius location to you - Ability to keep all company sensitive documents secure (if applicable) - Required to have a dedicated work area established that is separated from other living areas and provides information privacy - Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service Soft Skills: - Ability to work independently and maintain good judgment and accountability - Demonstrated ability to work well with health care providers - Strong organizational and time management skills - Ability to prioritize tasks to meet all deadlines - Ability to work well under pressure in a fast-paced environment - Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others *All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20.38 to $36.44 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.