Learning Pool

Title: Senior Product Designer Location: Remote - UK Job Description: Wherever you find ambitious companies investing in their people, you’ll find Learning Pool Learning Pool is among the fastest growing e-learning companies in the world, servicing more than 2,000 customers and 24 million learners globally. Our expert team creates the content and technology solutions that engage and empower modern leaders , using pioneering technology and creative content that we build, deliver and maintain. We’re passionate about customer success and our customers trust us to deliver long lasting value, a great return on investment and excellent customer service. Learning Pool welcomes passionate people from all kinds of backgrounds. We are a diverse team working in offices, and remotely, across Europe and North America. We take great pride in our shared work and are committed to building great software in a sustainable way. So if you’ve got what we’re looking for and the desire to join a team that values creativity and empowerment, then get in touch. This role offers an excellent opportunity to get involved in and become part of the world of online learning. About the Role As a Senior Product Designer at Learning Pool, you will own the end-to-end design of a defined product area, shaping experiences that are intuitive, inclusive, elegant, and deeply aligned with customer needs. You will work as a hands-on member of a cross-functional product team partnering closely with the Product Manager and Engineering team, and operating within the design direction set by the Lead Product Designer. You will lead design execution within your product area from discovery through to delivery, ground your decisions in user research and insight, and ensure your work integrates coherently with the broader product suite. You will contribute to how Learning Pool builds great products, bringing rigour, care, and user empathy to everything you ship. You will contribute to a strong design culture at Learning Pool, sharing knowledge, engaging in critique, and helping raise the quality of work across the team. What You Will Be Doing Roles and responsibilities include: Roadmap & Delivery Support - Lead the end-to-end design process within your product area — from discovery through delivery and iteration — ensuring solutions are grounded in user needs and technical feasibility - Actively participate in planning, sprint cycles, and technical discussions with Product Managers, Engineers, and QA - Produce design work to a high standard of handoff quality, collaborating closely with engineers during implementation to ensure designs are built as intended - Support continuous improvement by contributing to refinements in design approaches, tools, and outputs - Discovery & Insight - Lead design execution for a defined area of the product suite, working within the vision and direction set by the Lead Product Designer - Plan and conduct usability testing, user interviews, and discovery sessions to inform and validate design choices - Analyse both qualitative and quantitative insights to iterate and optimise user experiences post-launch - Embed research as a consistent input to your design thinking, and share findings actively with the wider team - Maintain awareness of how your product area integrates with adjacent products in the suite - Cross-Functional Collaboration - Work closely with cross-functional peers to ensure alignment, delivery efficiency, and a shared understanding of customer needs - Present and explain design decisions clearly in team critiques, sprint reviews, and stakeholder discussions, linking them to business and user value - Contribute to design thinking within your cross-functional team, modelling a user-first approach in how you work - Product Communications - Produce clear, compelling deliverables including user flows, wireframes, interactive prototypes, and high-fidelity visuals - Apply and contribute to shared design systems and standards to ensure consistency and scalability across the product suite - Innovation & Growth - Design inclusively, ensuring accessibility standards (WCAG) are met - Contribute to Learning Pool's design culture by sharing insights, giving and receiving critique openly, and encouraging a feedback-rich team environment. - Who we are looking for The successful candidate will demonstrate: - Design experience: You will have a minimum of 3 years of hands-on experience in UX/UI or product design, contributing to digital products across their lifecycle. - Design qualifications and learning: You will hold a degree or have equivalent experience in product design, UX, HCI, or a related field, with a commitment to continuous learning. Certifications are welcome but not essential. - End-to-end design capability: You will have experience supporting design work across the full product lifecycle — from discovery through to delivery and iteration. - Interaction and visual design: You will have strong UX/UI skills, with close attention to usability, detail, and visual polish. - Design tools: You will be proficient in tools such as Figma and Miro, and confident presenting your work to teammates and stakeholders. - User-centred design: You will have experience working in agile teams, applying user research to inform design decisions. - Accessibility and responsiveness: You will have a solid understanding of WCAG, responsive design, and localisation. - Design systems: You will have experience working within and contributing to shared design systems. - Behaviours and mindset: You will be user-centred, collaborative, pragmatic, and iterative, with a focus on delivery, continuous learning, and contributing to team success. - Working at Learning Pool The Learning Pool team is filled with people who have a real passion for what they do and a fresh approach to partnering with customers. Learning Pool is a Platinum Investor in People, listed annually in the Sunday Times Best Companies to Work For and wins numerous industry awards for our work with clients including the Queen's Award for Enterprise (Innovation) and recent Brandon Hall, Learning Technologies, e-Learning Industry, Stevie Customer Service and Institute of Customer Service awards. Closing date for receipt of applications is 5pm UK time on 8th May 2026. Wherever you find ambitious companies investing in their people, you’ll find Learning Pool Learning Pool is among the fastest growing e-learning companies in the world, servicing more than 2,000 customers and 24 million learners globally. Our expert team creates the content and technology solutions that engage and empower modern leaders , using pioneering technology and creative content that we build, deliver and maintain. We’re passionate about customer success and our customers trust us to deliver long lasting value, a great return on investment and excellent customer service. Learning Pool welcomes passionate people from all kinds of backgrounds. We are a diverse team working in offices, and remotely, across Europe and North America. We take great pride in our shared work and are committed to building great software in a sustainable way. So if you’ve got what we’re looking for and the desire to join a team that values creativity and empowerment, then get in touch. This role offers an excellent opportunity to get involved in and become part of the world of online learning. About the Role As a Senior Product Designer at Learning Pool, you will own the end-to-end design of a defined product area, shaping experiences that are intuitive, inclusive, elegant, and deeply aligned with customer needs. You will work as a hands-on member of a cross-functional product team partnering closely with the Product Manager and Engineering team, and operating within the design direction set by the Lead Product Designer. You will lead design execution within your product area from discovery through to delivery, ground your decisions in user research and insight, and ensure your work integrates coherently with the broader product suite. You will contribute to how Learning Pool builds great products, bringing rigour, care, and user empathy to everything you ship. You will contribute to a strong design culture at Learning Pool, sharing knowledge, engaging in critique, and helping raise the quality of work across the team. What You Will Be Doing Roles and responsibilities include: Roadmap & Delivery Support - Lead the end-to-end design process within your product area — from discovery through delivery and iteration — ensuring solutions are grounded in user needs and technical feasibility - Actively participate in planning, sprint cycles, and technical discussions with Product Managers, Engineers, and QA - Produce design work to a high standard of handoff quality, collaborating closely with engineers during implementation to ensure designs are built as intended - Support continuous improvement by contributing to refinements in design approaches, tools, and outputs - Discovery & Insight - Lead design execution for a defined area of the product suite, working within the vision and direction set by the Lead Product Designer - Plan and conduct usability testing, user interviews, and discovery sessions to inform and validate design choices - Analyse both qualitative and quantitative insights to iterate and optimise user experiences post-launch - Embed research as a consistent input to your design thinking, and share findings actively with the wider team - Maintain awareness of how your product area integrates with adjacent products in the suite - Cross-Functional Collaboration - Work closely with cross-functional peers to ensure alignment, delivery efficiency, and a shared understanding of customer needs - Present and explain design decisions clearly in team critiques, sprint reviews, and stakeholder discussions, linking them to business and user value - Contribute to design thinking within your cross-functional team, modelling a user-first approach in how you work - Product Communications - Produce clear, compelling deliverables including user flows, wireframes, interactive prototypes, and high-fidelity visuals - Apply and contribute to shared design systems and standards to ensure consistency and scalability across the product suite - Innovation & Growth - Design inclusively, ensuring accessibility standards (WCAG) are met - Contribute to Learning Pool's design culture by sharing insights, giving and receiving critique openly, and encouraging a feedback-rich team environment. - Who we are looking for The successful candidate will demonstrate: - Design experience: You will have a minimum of 3 years of hands-on experience in UX/UI or product design, contributing to digital products across their lifecycle. - Design qualifications and learning: You will hold a degree or have equivalent experience in product design, UX, HCI, or a related field, with a commitment to continuous learning. Certifications are welcome but not essential. - End-to-end design capability: You will have experience supporting design work across the full product lifecycle — from discovery through to delivery and iteration. - Interaction and visual design: You will have strong UX/UI skills, with close attention to usability, detail, and visual polish. - Design tools: You will be proficient in tools such as Figma and Miro, and confident presenting your work to teammates and stakeholders. - User-centred design: You will have experience working in agile teams, applying user research to inform design decisions. - Accessibility and responsiveness: You will have a solid understanding of WCAG, responsive design, and localisation. - Design systems: You will have experience working within and contributing to shared design systems. - Behaviours and mindset: You will be user-centred, collaborative, pragmatic, and iterative, with a focus on delivery, continuous learning, and contributing to team success. - Working at Learning Pool The Learning Pool team is filled with people who have a real passion for what they do and a fresh approach to partnering with customers. Learning Pool is a Platinum Investor in People, listed annually in the Sunday Times Best Companies to Work For and wins numerous industry awards for our work with clients including the Queen's Award for Enterprise (Innovation) and recent Brandon Hall, Learning Technologies, e-Learning Industry, Stevie Customer Service and Institute of Customer Service awards.

Title: Full Stack Developer Location: Remote - UK Job Description: Wherever you find ambitious companies investing in their people, you’ll find Learning Pool Learning Pool is among the fastest growing e-learning companies in the world, servicing more than 2,000 customers and 24 million learners globally. Our expert team creates the content and technology solutions that engage and empower modern leaders, using pioneering technology and creative content that we build, deliver and maintain. We’re passionate about customer success and our customers trust us to deliver long lasting value, a great return on investment and excellent customer service. Learning Pool welcomes passionate people from all kinds of backgrounds. We are a diverse team working in offices, and remotely, across Europe and North America. We take great pride in our shared work and are committed to building great software in a sustainable way. So, if you’ve got what we’re looking for and the desire to join a team that values creativity and empowerment, then get in touch. This role offers an excellent opportunity to get involved in and become part of the world of online learning. About the role We are seeking a talented Full Stack Developer to join our engineering team and contribute to the continued evolution of our learning platform. Working within a multidisciplinary product team of developers, QA engineers and DevOps specialists, you will design, build and deliver features that enable organisations around the world to create, distribute and experience impactful digital learning. This role requires someone comfortable working across the full technology stack, contributing to both scalable backend services and modern, responsive front-end experiences. You will help shape technical solutions, improve system reliability and performance, and ensure the platform continues to scale as our customer base grows. You will operate within an Agile development environment, collaborating closely with engineering, product and design teams to deliver regular product iterations that create measurable value for customers. What you will be doing Roles and responsibilities include: - Developing and maintaining scalable web applications across backend and frontend technologies, contributing high-quality code that supports the continued evolution of the Learning Pool platform. - Collaborating within a cross-functional engineering team to deliver product iterations that enable customers to produce, distribute and experience impactful e-learning. - Designing and implementing robust backend services using modern development frameworks while supporting responsive and intuitive front-end interfaces. - Writing maintainable, well-tested code using established development practices including test-driven or behaviour-driven development. - Working within Agile methodologies, particularly Scrum, to plan, prioritise and deliver development work in short iterations. - Participating in technical discussions, code reviews and solution design to ensure high standards of engineering quality, scalability and maintainability. - Managing and optimising data storage solutions using both relational and non-relational databases to support platform performance and reliability. - Collaborating closely with DevOps, QA and product teams to resolve technical challenges and ensure smooth delivery of new features and improvements. - Continuously improving development processes, tools and engineering practices to support a high-performing and collaborative engineering culture. Who we are looking for The successful candidate will demonstrate: - Strong full-stack development experience: Experience building scalable web applications using modern backend and frontend technologies, ideally including PHP frameworks such as Laravel or CodeIgniter and frontend frameworks such as React. - Commitment to engineering quality: You value writing robust, maintainable code and are familiar with testing practices such as TDD or BDD, version control systems and collaborative development workflows. - Experience working in Agile environments: Comfortable working within Agile processes, particularly Scrum, contributing to sprint planning, stand-ups and iterative delivery cycles. - Understanding of database technologies: Experience working with both SQL and NoSQL databases and an understanding of how to use them effectively in scalable applications. - Strong collaboration skills: Comfortable working with engineers, product managers and designers to solve problems and deliver high-impact improvements. - Pragmatic problem-solving mindset: Able to diagnose technical challenges and develop practical solutions that balance performance, maintainability and delivery timelines. - Curiosity and continuous learning: A genuine interest in developing your technical skills and staying current with emerging technologies and development practices. Working at Learning Pool The Learning Pool team is filled with people who have a real passion for what they do and a fresh approach to partnering with customers. Learning Pool is a Platinum Investor in People, listed annually in the Sunday Times Best Companies to Work For and wins numerous industry awards for our work with clients including the Queen's Award for Enterprise (Innovation) and recent Brandon Hall, Learning Technologies, e-Learning Industry, Stevie Customer Service and Institute of Customer Service awards.

Title: Staff Engineer Location: Remote - UK Job Description: Wherever you find ambitious companies investing in their people, you’ll find Learning Pool Learning Pool is among the fastest growing e-learning companies in the world, servicing more than 2,000 customers and 24 million learners globally. Our expert team creates the content and technology solutions that engage and empower modern leaders , using pioneering technology and creative content that we build, deliver and maintain. We’re passionate about customer success and our customers trust us to deliver long lasting value, a great return on investment and excellent customer service. Learning Pool welcomes passionate people from all kinds of backgrounds. We are a diverse team working in offices, and remotely, across Europe and North America. We take great pride in our shared work and are committed to building great software in a sustainable way. So if you’ve got what we’re looking for and the desire to join a team that values creativity and empowerment, then get in touch. This role offers an excellent opportunity to get involved in and become part of the world of online learning. About the role The successful candidate will work on a world leading external training platform, designed to help organisations deliver scalable programmes to customers, partners, and wider audiences. They will help design and develop exciting new platform features, ensuring best practice is maintained and adoption of the latest techniques and practises in software development are in use across the development teams. Working on complex development issues and making design decisions to ensure the platform features are best in class and performant. Helping to improve engineer skills and staying up-to-date on technical knowledge by attending education workshops, classes and reading publications. Additionally, we expect you to be an excellent communicator, able to explain complex subjects in a clear and interesting way. The goal is to ensure we continue to develop our people and platforms to meet organisational objectives. What you will be doing Roles and responsibilities include: - Working closely with senior stakeholders to understand requirements and help translate these into technical requirements for the development team - Planning and documenting technical specifications for features or system design - Designing, building and configuring applications to meet business process and application requirements - Directing the development team in the design, development, coding, testing and debugging of applications - Writing testable, scalable and efficient code and leading code reviews - Line managing, coaching and mentoring team members and ensuring they adhere to determined software quality standards - Have an innovative approach to problem solving - Set technical direction for the team - Agile approach to delivery ensuring value can be visualised early - Focus on continuous improvement to deliver additional value for our customers, business and working practices - Promote collaboration and engagement - Guide, advise and institute process to ensure control of technical debt - Institute processes and monitoring to ensure code review health - Work across teams to provide architectural guidance and design core components for use across products - Analyse and recommend best solutions to complex system designs considerations - Present design and architectural solutions to Director / C-level Who we are looking for The ideal candidate will demonstrate: - Backend expertise: You will have expert technical skills in software development, with proficiency in Javascript (Node) and PHP (Laravel) . - UI framework knowledge: You will have strong knowledge of modern UI frameworks such as React, Vue.js, AngularJS, or similar. - Database knowledge: You will have strong working knowledge of PostgreSQL or a similar relational database system. - Performance design: You will have experience designing for performance and using a methodical approach to identify and resolve performance issues. - Architectural knowledge: You will have sound architecture knowledge and proven experience applying this in the delivery of software solutions. - Architectural direction: You will have a track record of providing architectural and technical direction for software products. - Team leadership: You will have experience leading the team direction, including the performance management of engineers, and guiding software delivery from ideation through to production. - Cross-team leadership: You will have experience providing technical leadership and architectural guidance across multiple development teams and projects simultaneously. - Proven delivery: You will have a strong track record in developing and delivering enterprise-level products. - Product enthusiasm: You will have a genuine enthusiasm for developing web-based and SaaS solutions. - Customer focus: You will have a strong customer-centric approach, ensuring that solutions deliver real value to end users. - Coding excellence: You will have excellent coding experience, techniques, and skills. - Communication skills: You will have the ability to communicate effectively with both technical and non-technical colleagues. - Motivation and quality: You will be highly motivated, results-oriented, and committed to delivering high-quality outcomes. Working at Learning Pool The Learning Pool team is filled with people who have a real passion for what they do and a fresh approach to partnering with customers. Learning Pool is a Platinum Investor in People, listed annually in the Sunday Times Best Companies to Work For and wins numerous industry awards for our work with clients including the Queen's Award for Enterprise (Innovation) and recent Brandon Hall, Learning Technologies, e-Learning Industry, Stevie Customer Service and Institute of Customer Service awards.

Wherever you find ambitious companies investing in their people, you’ll find Learning Pool Learning Pool is among the fastest growing e-learning companies in the world, servicing more than 2,000 customers and 24 million learners globally. Our expert team creates the content and technology solutions that engage and empower modern leaders, using pioneering technology and creative content that we build, deliver and maintain. We’re passionate about customer success and our customers trust us to deliver long lasting value, a great return on investment and excellent customer service. Learning Pool welcomes passionate people from all kinds of backgrounds. We are a diverse team working in offices, and remotely, across Europe and North America. We take great pride in our shared work and are committed to building great software in a sustainable way. So, if you’ve got what we’re looking for and the desire to join a team that values creativity and empowerment, then get in touch. This role offers an excellent opportunity to get involved in and become part of the world of online learning. About the role We are seeking a talented Full Stack Developer to join our engineering team and contribute to the continued evolution of our learning platform. Working within a multidisciplinary product team of developers, QA engineers and DevOps specialists, you will design, build and deliver features that enable organisations around the world to create, distribute and experience impactful digital learning. This role requires someone comfortable working across the full technology stack, contributing to both scalable backend services and modern, responsive front-end experiences. You will help shape technical solutions, improve system reliability and performance, and ensure the platform continues to scale as our customer base grows. You will operate within an Agile development environment, collaborating closely with engineering, product and design teams to deliver regular product iterations that create measurable value for customers. What you will be doing Roles and responsibilities include: - Developing and maintaining scalable web applications across backend and frontend technologies, contributing high-quality code that supports the continued evolution of the Learning Pool platform. - Collaborating within a cross-functional engineering team to deliver product iterations that enable customers to produce, distribute and experience impactful e-learning. - Designing and implementing robust backend services using modern development frameworks while supporting responsive and intuitive front-end interfaces. - Writing maintainable, well-tested code using established development practices including test-driven or behaviour-driven development. - Working within Agile methodologies, particularly Scrum, to plan, prioritise and deliver development work in short iterations. - Participating in technical discussions, code reviews and solution design to ensure high standards of engineering quality, scalability and maintainability. - Managing and optimising data storage solutions using both relational and non-relational databases to support platform performance and reliability. - Collaborating closely with DevOps, QA and product teams to resolve technical challenges and ensure smooth delivery of new features and improvements. - Continuously improving development processes, tools and engineering practices to support a high-performing and collaborative engineering culture. Who we are looking for The successful candidate will demonstrate: - Strong full-stack development experience: Experience building scalable web applications using modern backend and frontend technologies, ideally including PHP frameworks such as Laravel or CodeIgniter and frontend frameworks such as React. - Commitment to engineering quality: You value writing robust, maintainable code and are familiar with testing practices such as TDD or BDD, version control systems and collaborative development workflows. - Experience working in Agile environments: Comfortable working within Agile processes, particularly Scrum, contributing to sprint planning, stand-ups and iterative delivery cycles. - Understanding of database technologies: Experience working with both SQL and NoSQL databases and an understanding of how to use them effectively in scalable applications. - Strong collaboration skills: Comfortable working with engineers, product managers and designers to solve problems and deliver high-impact improvements. - Pragmatic problem-solving mindset: Able to diagnose technical challenges and develop practical solutions that balance performance, maintainability and delivery timelines. - Curiosity and continuous learning: A genuine interest in developing your technical skills and staying current with emerging technologies and development practices. Working at Learning Pool The Learning Pool team is filled with people who have a real passion for what they do and a fresh approach to partnering with customers. Learning Pool is a Platinum Investor in People, listed annually in the Sunday Times Best Companies to Work For and wins numerous industry awards for our work with clients including the Queen's Award for Enterprise (Innovation) and recent Brandon Hall, Learning Technologies, e-Learning Industry, Stevie Customer Service and Institute of Customer Service awards. Closing date for receipt of applications is 5pm UK time on 24th April 2026.

Wherever you find ambitious companies investing in their people, you’ll find Learning Pool Learning Pool is among the fastest growing e-learning companies in the world, servicing more than 2,000 customers and 24 million learners globally. Our expert team creates the content and technology solutions that engage and empower modern leaders, using pioneering technology and creative content that we build, deliver and maintain. We’re passionate about customer success and our customers trust us to deliver long lasting value, a great return on investment and excellent customer service. Learning Pool welcomes passionate people from all kinds of backgrounds. We are a diverse team working in offices, and remotely, across Europe and North America. We take great pride in our shared work and are committed to building great software in a sustainable way. So, if you’ve got what we’re looking for and the desire to join a team that values creativity and empowerment, then get in touch. This role offers an excellent opportunity to get involved in and become part of the world of online learning. About the role: The successful candidate will be responsible for managing tier 2 support cases and troubleshooting complex issues across all of Learning pools products and solutions within the application support team. You will triage and resolve these issues by deep diving into our applications and platform backend while working closely with our Development, Cloud Infrastructure and Support teams. What you will be doing Roles and responsibilities include: - Provide multi-level troubleshooting and technical support to clients to resolve product and hosting issues with speed and accuracy. - Responsible for fault reproduction and troubleshooting, root cause analysis, bug tracking and issue resolution. - Work closely with Customer Support, Development, and Infrastructure to improve the resolution time and quality of our responses. - Deliver a positive experience by proactively tracking all tier 2 cases through the case lifecycle and ensuring clear communication between all stakeholders. - Share and improve knowledge across all support tiers by creating technical documentation and giving internal demos. - Support the automation first and continuous improvement strategy of the team and related duties as required. Who we are looking for: The successful candidate will demonstrate: - Case management experience: You will have experience of effectively managing issues via a ticketing/case management system (such as JIRA or similar) to ensure regular communications between teams and that agreed resolution times are achieved. - Technical competency: You will be able to demonstrate familiarity with web-related technologies, such as HTML, CSS, JavaScript, CDN, DNS. - Service Orientation: You will be focused on delivering an exceptional customer experience. - Critical thinking: You will have excellent analytical and problem-solving skills - Communications: You have the ability to communicate to a high standard using multiple mediums (oral, written and interpersonal communication) with a knack for communicating technical information in a way that is clear and understandable to a non-technical audience. - Organisational: You will have strong organisational and time management skills. - Adaptability: You will an interest in technology and the ability to learn and master new technology quickly - Building relationships: You will have the ability to work in a collaborative and supportive environment across the wider team. Although not essential, it would be advantageous if you can demonstrate in the following: - Experience with Confluence, JIRA, and Git - Experience writing SQL and NOSQL queries - Proficient with multiple computer operating systems – UNIX/Linux and Windows - A third level qualification in Computer Science, Information Technology or a related field Working at Learning Pool The Learning Pool team is filled with people who have a real passion for what they do and a fresh approach to partnering with customers. Learning Pool is a Platinum Investor in People, listed annually in the Sunday Times Best Companies to Work For and wins numerous industry awards for our work with clients including the Queen's Award for Enterprise (Innovation) and recent Brandon Hall, Learning Technologies, e-Learning Industry, Stevie Customer Service and Institute of Customer Service awards. Closing date for receipt of applications is 5pm UK time on 30th April 2026.

Wherever you find ambitious companies investing in their people, you’ll find Learning Pool Learning Pool is among the fastest growing e-learning companies in the world, servicing more than 2,000 customers and 24 million learners globally. Our expert team creates the content and technology solutions that engage and empower modern leaders , using pioneering technology and creative content that we build, deliver and maintain. We’re passionate about customer success and our customers trust us to deliver long lasting value, a great return on investment and excellent customer service. Learning Pool welcomes passionate people from all kinds of backgrounds. We are a diverse team working in offices, and remotely, across Europe and North America. We take great pride in our shared work and are committed to building great software in a sustainable way. So if you’ve got what we’re looking for and the desire to join a team that values creativity and empowerment, then get in touch. This role offers an excellent opportunity to get involved in and become part of the world of online learning. About the role The successful candidate will work on a world leading external training platform, designed to help organisations deliver scalable programmes to customers, partners, and wider audiences. They will help design and develop exciting new platform features, ensuring best practice is maintained and adoption of the latest techniques and practises in software development are in use across the development teams. Working on complex development issues and making design decisions to ensure the platform features are best in class and performant. Helping to improve engineer skills and staying up-to-date on technical knowledge by attending education workshops, classes and reading publications. Additionally, we expect you to be an excellent communicator, able to explain complex subjects in a clear and interesting way. The goal is to ensure we continue to develop our people and platforms to meet organisational objectives. What you will be doing Roles and responsibilities include: - Working closely with senior stakeholders to understand requirements and help translate these into technical requirements for the development team - Planning and documenting technical specifications for features or system design - Designing, building and configuring applications to meet business process and application requirements - Directing the development team in the design, development, coding, testing and debugging of applications - Writing testable, scalable and efficient code and leading code reviews - Line managing, coaching and mentoring team members and ensuring they adhere to determined software quality standards - Have an innovative approach to problem solving - Set technical direction for the team - Agile approach to delivery ensuring value can be visualised early - Focus on continuous improvement to deliver additional value for our customers, business and working practices - Promote collaboration and engagement - Guide, advise and institute process to ensure control of technical debt - Institute processes and monitoring to ensure code review health - Work across teams to provide architectural guidance and design core components for use across products - Analyse and recommend best solutions to complex system designs considerations - Present design and architectural solutions to Director / C-level Who we are looking for The ideal candidate will demonstrate: - Backend expertise: You will have expert technical skills in software development, with proficiency in Javascript (Node) and PHP (Laravel) . - UI framework knowledge: You will have strong knowledge of modern UI frameworks such as React, Vue.js, AngularJS, or similar. - Database knowledge: You will have strong working knowledge of PostgreSQL or a similar relational database system. - Performance design: You will have experience designing for performance and using a methodical approach to identify and resolve performance issues. - Architectural knowledge: You will have sound architecture knowledge and proven experience applying this in the delivery of software solutions. - Architectural direction: You will have a track record of providing architectural and technical direction for software products. - Team leadership: You will have experience leading the team direction, including the performance management of engineers, and guiding software delivery from ideation through to production. - Cross-team leadership: You will have experience providing technical leadership and architectural guidance across multiple development teams and projects simultaneously. - Proven delivery: You will have a strong track record in developing and delivering enterprise-level products. - Product enthusiasm: You will have a genuine enthusiasm for developing web-based and SaaS solutions. - Customer focus: You will have a strong customer-centric approach, ensuring that solutions deliver real value to end users. - Coding excellence: You will have excellent coding experience, techniques, and skills. - Communication skills: You will have the ability to communicate effectively with both technical and non-technical colleagues. - Motivation and quality: You will be highly motivated, results-oriented, and committed to delivering high-quality outcomes. Working at Learning Pool The Learning Pool team is filled with people who have a real passion for what they do and a fresh approach to partnering with customers. Learning Pool is a Platinum Investor in People, listed annually in the Sunday Times Best Companies to Work For and wins numerous industry awards for our work with clients including the Queen's Award for Enterprise (Innovation) and recent Brandon Hall, Learning Technologies, e-Learning Industry, Stevie Customer Service and Institute of Customer Service awards. Closing date for receipt of applications is 5pm UK time on 13th April 2026.

Wherever you find ambitious companies investing in their people, you’ll find Learning Pool Learning Pool is among the fastest growing e-learning companies in the world, servicing more than 2,000 customers and 24 million learners globally. Our expert team creates the content and technology solutions that engage and empower modern leaders , using pioneering technology and creative content that we build, deliver and maintain. We’re passionate about customer success and our customers trust us to deliver long lasting value, a great return on investment and excellent customer service. Learning Pool welcomes passionate people from all kinds of backgrounds. We are a diverse team working in offices, and remotely, across Europe and North America. We take great pride in our shared work and are committed to building great software in a sustainable way. So if you’ve got what we’re looking for and the desire to join a team that values creativity and empowerment, then get in touch. This role offers an excellent opportunity to get involved in and become part of the world of online learning. About the role: We are seeking to hire a proactive and commercially minded Talent Acquisition Specialist to support the continued growth of our global business. This role will play a key part in delivering a high-quality, scalable recruitment experience across a fast-paced, private equity-backed environment. As a Talent Acquisition Specialist, you will partner closely with hiring managers across multiple functions to attract, assess, and secure top talent. You will manage end-to-end recruitment processes, ensuring we hire efficiently without compromising on quality or candidate experience. Location: Remote UK What You Will Be Doing Roles and responsibilities include: - Manage the full recruitment lifecycle across a range of roles, from initial briefing through to offer and onboarding - Partner with hiring managers to define role requirements, interview processes, and hiring timelines - Proactively source high-quality candidates using a variety of channels, including LinkedIn, job boards, referrals, and talent pipelines - Deliver a best-in-class candidate experience, ensuring clear communication and a strong employer brand throughout the process - Contribute to process improvement initiatives, helping to build scalable and efficient recruitment practices - Ensure compliance with internal processes, systems, and relevant employment legislation Who We Are Looking For The successful candidate will demonstrate: - Proven experience: You will have experience in an in-house Talent Acquisition or Agency role within a fast-paced environment - Industry exposure: Experience hiring for SaaS or technology organisations - Stakeholder management: You will demonstrate strong stakeholder management skills, with the ability to influence and challenge constructively - Delivery focus: You will have experience managing multiple roles simultaneously in a high-volume, fast-paced setting - Data-driven mindset: You will be comfortable using data and metrics to inform decisions and drive continuous improvement - Systems & tools: You will have familiarity with ATS systems and sourcing tools (such as LinkedIn Recruiter) - Organisation & detail: You will be highly organised with strong attention to detail and a process-driven mindset - Commercial awareness: You will understand how hiring impacts overall business performance - Mindset: You will be proactive, solutions-focused, and driven by continuous improvement - Collaboration: You will be a strong team player with a collaborative approach and sense of ownership - Candidate experience: You will be passionate about delivering an exceptional candidate and hiring manager experience Working at Learning Pool The Learning Pool team is filled with people who have a real passion for what they do and a fresh approach to partnering with customers. Learning Pool is a Platinum Investor in People, listed annually in the Sunday Times Best Companies to Work For and wins numerous industry awards for our work with clients including the Queen's Award for Enterprise (Innovation) and recent Brandon Hall, Learning Technologies, e-Learning Industry, Stevie Customer Service and Institute of Customer Service awards. Closing date for receipt of applications is 5pm UK time on the 24th April 2026.

Wherever you find ambitious companies investing in their people, you’ll find Learning Pool Learning Pool is among the fastest growing e-learning companies in the world, servicing more than 2,000 customers and 24 million learners globally. Our expert team creates the content and technology solutions that engage and empower modern leaders , using pioneering technology and creative content that we build, deliver and maintain. We’re passionate about customer success and our customers trust us to deliver long lasting value, a great return on investment and excellent customer service. Learning Pool welcomes passionate people from all kinds of backgrounds. We are a diverse team working in offices, and remotely, across Europe and North America. We take great pride in our shared work and are committed to building great software in a sustainable way. So if you’ve got what we’re looking for and the desire to join a team that values creativity and empowerment, then get in touch. This role offers an excellent opportunity to get involved in and become part of the world of online learning. About the role We are seeking an HR Operations Specialist to support the delivery of a scalable, efficient, and high-quality people function at Learning Pool. This role will be responsible for managing core HR processes, ensuring operational excellence across the employee lifecycle, and supporting business growth in a fast-paced, acquisitive SaaS environment. The successful candidate will play a key role in maintaining accurate HR data, optimising systems and processes, and delivering a consistent and high-quality employee experience. You will work closely with the HR team and wider business stakeholders to ensure HR operations effectively support organisational objectives. What you will be doing Roles and responsibilities include: - Manage day-to-day HR operations. - Maintain and optimise HR systems (HRIS), ensuring data accuracy, reporting capability, and process efficiency - Support payroll inputs, benefits administration, and compliance with local employment legislation - Own and continuously improve HR processes, policies, and documentation to drive consistency and scalability - Provide reporting and insights on key HR metrics (headcount, attrition, etc.) to support decision-making - Act as a key point of contact for HR queries, ensuring a high standard of service delivery across the business - Support HR activities related to acquisitions, including due diligence data preparation and onboarding of new employees into systems and processes - Assist with the integration of acquired businesses by aligning HR data, policies, and processes with group standards Who we are looking for The successful candidate will demonstrate: - Proven experience: You will have experience in an HR Operations, HR Generalist, or similar role within a fast-paced environment - HR expertise: You will have a strong understanding of HR processes, systems, and employment legislation - Industry exposure: Experience working in a SaaS, technology, or high-growth business is preferred - M&A exposure: You will ideally have exposure to M&A activity and post-acquisition integration - Organisation & detail: You will be highly organised with strong attention to detail and a process-driven mindset - Stakeholder management: You will be confident working cross-functionally and managing a range of stakeholders - Adaptability: You will be proactive, adaptable, and comfortable operating in a changing environment Working at Learning Pool The Learning Pool team is filled with people who have a real passion for what they do and a fresh approach to partnering with customers. Learning Pool is a Platinum Investor in People, listed annually in the Sunday Times Best Companies to Work For and wins numerous industry awards for our work with clients including the Queen's Award for Enterprise (Innovation) and recent Brandon Hall, Learning Technologies, e-Learning Industry, Stevie Customer Service and Institute of Customer Service awards. Closing date for receipt of applications is 5pm UK time on 24th April 2026.

Wherever you find ambitious companies investing in their people, you’ll find Learning Pool Learning Pool is among the fastest growing e-learning companies in the world, servicing more than 2,000 customers and 24 million learners globally. Our expert team creates the content and technology solutions that engage and empower modern leaders , using pioneering technology and creative content that we build, deliver and maintain. We’re passionate about customer success and our customers trust us to deliver long lasting value, a great return on investment and excellent customer service. Learning Pool welcomes passionate people from all kinds of backgrounds. We are a diverse team working in offices, and remotely, across Europe and North America. We take great pride in our shared work and are committed to building great software in a sustainable way. So if you’ve got what we’re looking for and the desire to join a team that values creativity and empowerment, then get in touch. This role offers an excellent opportunity to get involved in and become part of the world of online learning. About the role: The successful candidate will lead, coach, and develop a high-performing team of Account Managers, focused on driving revenue growth within the existing customer base while maintaining high retention. The role combines strategic leadership with operational rigour and a hands-on approach to unlocking upsell and cross-sell opportunities across the portfolio. You will bring strong SaaS leadership experience and a passion for customer value, enabling your team to identify and deliver expansion opportunities that create meaningful business impact. Working closely with Customer Success, Product, Marketing, and Pre-Sales, you will drive a collaborative, customer-centric approach to account growth while ensuring a first-class client experience. As a key member of the Learning Pool commercial leadership team, you will play a central role in delivering ambitious growth targets over the next 3 to 5 years. You will thrive in a fast-paced environment where coaching, accountability, adaptability, and a proactive mindset are critical. We are committed to creating an environment where you can succeed by providing clear expectations, alongside the tools, support, and coaching needed for you and your team to exceed targets. Learning Pool is at a pivotal stage, with a strategic shift towards frontline enterprise solutions. This builds on our commitment to engaging and empowering modern leaders and creates a significant opportunity to drive impact across frontline organisations globally. Location: Remote UK What You Will Be Doing Roles and responsibilities include: Team Leadership & Development - Lead, coach, and develop a team of Customer Account Executives to consistently achieve and exceed revenue targets through upsell and cross-sell activities. - Foster a high-performance culture built on accountability, collaboration, and continuous improvement. - Provide regular coaching, deal reviews, and feedback to support individual and team success. - Identify skill gaps and implement targeted development plans to elevate team performance. Account Growth Strategy - Define and execute a clear strategy for growing revenue across the existing customer base. - Partner with Customer Success to identify expansion opportunities aligned to customer outcomes and lifecycle stages. - Ensure a structured, proactive approach to account planning, including stakeholder mapping and growth initiatives. - Drive adoption of best practices in value-based selling and account expansion methodologies. Opportunity Management - Support the team in managing complex upsell and cross-sell opportunities from identification through to close. - Ensure a methodical approach to opportunity progression (e.g. MEDDICC, Value Selling), maintaining rigour and consistency. - Guide the team in building strong business cases, engaging multiple stakeholders, and unlocking additional budget. - Maintain accurate forecasting and pipeline visibility through effective use of CRM systems. Performance & Operations - Own and deliver against team revenue targets, including forecasting, reporting, and pipeline health. - Establish a strong operating rhythm with clear KPIs, metrics, and performance tracking. - Continuously refine processes and playbooks to improve efficiency and effectiveness. Who We Are Looking For The successful candidate will demonstrate: - Proven Leadership Experience: Demonstrated success leading SaaS sales or account management teams, driving revenue growth through upsell and cross-sell within mid-market and enterprise accounts. - Customer-Centric Mindset: Ability to align commercial outcomes with customer value, building long-term partnerships and driving retention within a land-and-expand model. - Commercially Driven: Data-driven and strategic in managing pipeline, forecasting, and performance to consistently grow revenue within an existing customer base. - Coaching & Development: Passionate about developing talent, with a proven track record of building high-performing teams and coaching on complex, value-based deal strategies. - Critical Thinking: Strong ability to understand complex customer needs and translate them into scalable growth opportunities while navigating ambiguity. - Communication & Influence: Excellent communication and interpersonal skills, with the ability to influence stakeholders at all levels and lead strategic conversations. - Organisational Excellence: Highly organised with a strong operating cadence, able to manage multiple priorities while maintaining focus on key objectives. - Collaborative & Low Ego: Team-first mindset, leading by example and building trust across cross-functional teams while sharing best practices. - Adaptability & Drive: Thrives in fast-paced environments, demonstrating proactivity, resilience, and a commitment to high standards. Working at Learning Pool The Learning Pool team is filled with people who have a real passion for what they do and a fresh approach to partnering with customers. Learning Pool is a Platinum Investor in People, listed annually in the Sunday Times Best Companies to Work For and wins numerous industry awards for our work with clients including the Queen's Award for Enterprise (Innovation) and recent Brandon Hall, Learning Technologies, e-Learning Industry, Stevie Customer Service and Institute of Customer Service awards. Closing date for receipt of applications is 5pm UK time on the 17th April 2026.

Wherever you find ambitious companies investing in their people, you’ll find Learning Pool Learning Pool is among the fastest growing e-learning companies in the world, servicing more than 2,000 customers and 24 million learners globally. Our expert team creates the content and technology solutions that engage and empower modern leaders , using pioneering technology and creative content that we build, deliver and maintain. We’re passionate about customer success and our customers trust us to deliver long lasting value, a great return on investment and excellent customer service. Learning Pool welcomes passionate people from all kinds of backgrounds. We are a diverse team working in offices, and remotely, across Europe and North America. We take great pride in our shared work and are committed to building great software in a sustainable way. So if you’ve got what we’re looking for and the desire to join a team that values creativity and empowerment, then get in touch. This role offers an excellent opportunity to get involved in and become part of the world of online learning. About the role: We’re looking for a motivated, hands-on engineer who is curious, proactive, and eager to develop. You don’t need to have mastered every technology listed below, but you should bring strong foundations and a genuine appetite to learn. This is an opportunity to grow your career within a team working on complex, large-scale infrastructure, where you’ll collaborate with experienced engineers on real-world production challenges. You’ll gain exposure to modern cloud environments, contribute to meaningful improvements across a global platform, and have access to ongoing learning, training, and certification support to accelerate your development. Location: Remote UK What You Will Be Doing Roles and responsibilities include: - Provision, deploy, and maintain cloud infrastructure on AWS using Infrastructure as Code (Terraform or CloudFormation) - Support the operation and reliability of containerised platforms, including ECS and EKS workloads - Monitor platform health and respond to alerts using tools such as Datadog, CloudWatch, Prometheus, or Grafana - Investigate and resolve infrastructure incidents, contributing to root cause analysis and post-incident reviews - Contribute to on-call rotations and support escalation processes as experience develops - Collaborate with senior engineers and product teams to deliver infrastructure improvements and new capabilities - Maintain and improve documentation, runbooks, and operational procedures - Support cloud security practices, including IAM policy management and least-privilege access controls - Contribute to cost management efforts, identifying opportunities to improve efficiency across the AWS estate - Work within an agile delivery environment, participating in team ceremonies and contributing to sprint planning and delivery Who We Are Looking For The successful candidate will demonstrate: - AWS Expertise: Strong experience working with AWS in production environments, with a solid understanding of core services and best practices. - Containerisation & Orchestration: Experience with Docker and container platforms such as Kubernetes, ECS, or EKS. - Infrastructure as Code (IaC): Practical experience writing, reviewing, and maintaining infrastructure using Terraform or CloudFormation. - Linux Systems: Comfortable supporting and troubleshooting Linux-based systems within cloud environments - Cloud Security: Good understanding of cloud security principles, including IAM and least-privilege access. - Monitoring & Observability: Experience implementing and managing monitoring and alerting using tools such as Datadog, CloudWatch, Prometheus, or Grafana. - Troubleshooting: Ability to diagnose and resolve issues across both infrastructure and application layers. - Communication: Clear and effective written and verbal communication skills, with the ability to collaborate across teams. Working at Learning Pool The Learning Pool team is filled with people who have a real passion for what they do and a fresh approach to partnering with customers. Learning Pool is a Platinum Investor in People, listed annually in the Sunday Times Best Companies to Work For and wins numerous industry awards for our work with clients including the Queen's Award for Enterprise (Innovation) and recent Brandon Hall, Learning Technologies, e-Learning Industry, Stevie Customer Service and Institute of Customer Service awards. Closing date for receipt of applications is 5pm UK time on the 17th April 2026.