Konecranes

Role Description The role of the Project Manager is to provide one point of contact for customers during new equipment warranty timeframe. Responsible to work in conjunction with Konecranes global warranty teams, engineering and sales, provide continual updates to New Equipment BU heads. Responsibilities: - Read customer projects from initiation to handover. Facilitate all communication and work execution to ensure project success. - Travel to customer sites for kickoff meetings, work checks, and handover meetings. - Initiate and lead internal kickoff and post-mortem meetings with key stakeholders. - Generate service requests (SR) and work packages (WP) and assign to field operatives. - Review job costs such as labor, expense and materials. Review charge lines of completed work before sending to invoice. Maintain the service schedule for all sold work. - Execute work plan, material requirements, and travel accommodations for assigned projects. - Ensure all assigned open orders are scheduled or tentatively planned on the dispatch board. Ensure effective use of operative labor, maximizing direct labor in accordance with company guidelines. - Define material requirements for each service request. - Assist technicians with identification of required repair parts. Procure required materials, parts, equipment and subcontract labor for work assignments. - Process related paperwork upon completion of work assignments and within the accounting month that the work was performed. - Process Purchase Requests through the system using established guidelines. - Review performance of service jobs to ensure quotations accurately project labor hours, travel costs, rental costs, procured items, etc. - Review and approve technicians’ time tickets as submitted daily for completeness, accuracy, allocation to the correct job numbers and compliance with company policy. - Resolve customer complaints, within established guidelines, to the satisfaction of the customer and in the best interest of the company. Any unresolved issues should be quickly elevated to the next level of management for prompt resolution. - Oversee routine changes to the open orders, as needed. Ensure open orders report reflects the current status of any active service work. - Ensure time entry and expense reports are complete, accurate and approved according to company guidelines and that hours are allocated to the appropriate job and are properly classified for each warranty related service job. - Ensure quality control program is administered in accordance with company policy. - Participate in monthly Rush Reporting process. Report on forecasted sales values of jobs, including Percentage-of-Completion (POC) jobs. - Follow all established safety rules and procedures, including those established by the customer. - Other duties as assigned by supervisor. Qualifications - Must be customer-oriented, have well-developed interpersonal, communication and PC skills and be able to prioritize tasks. - Technical Associate’s degree or equivalent required. Bachelor’s degree preferred. - 2-3 years planning or executing customer projects preferred. Technical understanding of cranes and technology preferred. Prior supervisory and/or leadership experience preferred. Requirements - Domestic and International travel – 25% - Must have and maintain a safe driving record, including a valid driver’s license. Benefits - Medical Plan, Dental, Vision, 401k plan with a match from day one, identity theft protection, accident insurance, travel insurance and so much more! - 2 weeks of vacation per year (pro-rated for the first year depending on start date). 5-12 years of service, 3 weeks. 13+ years of service, 4 weeks. - 5 days of Sick Leave per year. Pro-rated the first year after 90 days of service. - 10 paid holidays per year.

Role Description POSITION TITLE: Port Services Competitor Equipment Sales REPORTS TO: Port Parts Sales Manager - Manages sales activity for an assigned territory and/or assigned accounts. - This position emphasizes on selling to Port, Shipyard, and Intermodal customers in all Strategic Market Areas (SMA) that involve sales opportunities – including Container terminals, drydocks, shipyards, bulk handling, etc. - Knowledge and understanding of multiple brands of Port Crane equipment. - Ability to identify potential non Konecranes equipment and customers. - Conduct onsite meetings and mechanical reviews of customer cranes. - Develop a thorough understanding of clients' needs and requirements and prepare customized solutions for spare parts on competitive equipment. - Identifying and tracking new modernization, repair, and service agreement opportunities via bid sites, customer portals as well as customer/vendor relationships. - Solicits inquiries for repair and modernization projects and do appropriate spec take-off with working knowledge of all KC and non KC components/products. - Manages all commercial issues before and after the sale – Terms and conditions. - Assemble quotations using company trained methods, follow up with prospects, pursue and receive orders. - Follow up on all unclosed quotes with customer visits, adding notes in the CRM with pertinent information to help close the sale, or gain an understanding as to what can be done differently if the sale was lost. - Work closely with the Inside Sales Team, Sourcing Specialist, Engineering and outside vendors to ensure proper customer support is provided. - Proactively engage customers with Konecranes’ full offering of existing service products, as well as customer focused solutions. - Responsible for executing growth action plans to achieve Konecranes sales targets and initiatives. - Other duties as assigned. - 50% Local, 50% Regional travel requirement. Qualifications - 4 Year College Degree Required or equivalent experience. - Knowledge of customer service and inside sales principles preferred. - Demonstrable experience in sales, operations, or a related leadership role. - Mastery over CRM systems and data analytics tools. - A proactive problem-solver with exceptional communication skills. - Strength in working cross-functionally with various teams. - Proven track record of delivering on aggressive sales pipeline targets. - Must be proficient in MS Office products. Requirements - Clean driving record. - PC proficiency including CRM, Outlook, Microsoft Word and Excel. - Ability to multi-task large volumes of inquiries by phone, fax and email. - Ability to multitask between multiple computer screens and programs. - Knowledge of SAP or equivalent business systems. - Excellent organizational and problem-solving skills. - Positive attitude and true willingness to help our customers. Benefits - Medical Plan, Dental, Vision, 401k plan with a match from day one, identity theft protection, accident insurance, travel insurance and so much more! - 2 weeks of vacation per year (pro-rated for the first year depending on start date). 5-12 years of service, 3 weeks. 13+ years of service, 4 weeks. - 5 days of Sick Leave per year. Pro-rated the first year after 90 days of service. - 10 paid holidays per year.

Role Description The role of the Project Manager is to provide one point of contact for customers during new equipment warranty timeframe. Responsible to work in conjunction with Konecranes global warranty teams, engineering and sales, provide continual updates to New Equipment BU heads. Responsibilities: - Read customer projects from initiation to handover. Facilitate all communication and work execution to ensure project success. - Travel to customer sites for kickoff meetings, work checks, and handover meetings. - Initiate and lead internal kickoff and post-mortem meetings with key stakeholders. - Generate service requests (SR) and work packages (WP) and assign to field operatives. - Review job costs such as labor, expense and materials. Review charge lines of completed work before sending to invoice. Maintain the service schedule for all sold work. - Execute work plan, material requirements, and travel accommodations for assigned projects. - Ensure all assigned open orders are scheduled or tentatively planned on the dispatch board. Ensure effective use of operative labor, maximizing direct labor in accordance with company guidelines. - Define material requirements for each service request. - Assist technicians with identification of required repair parts. Procure required materials, parts, equipment and subcontract labor for work assignments. - Process related paperwork upon completion of work assignments and within the accounting month that the work was performed. - Process Purchase Requests through the system using established guidelines. - Review performance of service jobs to ensure quotations accurately project labor hours, travel costs, rental costs, procured items, etc. - Review and approve technicians’ time tickets as submitted daily for completeness, accuracy, allocation to the correct job numbers and compliance with company policy. - Resolve customer complaints, within established guidelines, to the satisfaction of the customer and in the best interest of the company. Any unresolved issues should be quickly elevated to the next level of management for prompt resolution. - Oversee routine changes to the open orders, as needed. Ensure open orders report reflects the current status of any active service work. - Ensure time entry and expense reports are complete, accurate and approved according to company guidelines and that hours are allocated to the appropriate job and are properly classified for each warranty related service job. - Ensure quality control program is administered in accordance with company policy. - Participate in monthly Rush Reporting process. Report on forecasted sales values of jobs, including Percentage-of-Completion (POC) jobs. - Follow all established safety rules and procedures, including those established by the customer. - Other duties as assigned by supervisor. Qualifications - Must be customer-oriented, have well-developed interpersonal, communication and PC skills and be able to prioritize tasks. - Technical Associate’s degree or equivalent required. Bachelor’s degree preferred. - 2-3 years planning or executing customer projects preferred. Technical understanding of cranes and technology preferred. Prior supervisory and/or leadership experience preferred. - Domestic and International travel – 25%. - Must have and maintain a safe driving record, including a valid driver’s license. Benefits - Medical Plan, Dental, Vision, 401k plan with a match from day one, identity theft protection, accident insurance, travel insurance and so much more! - 2 weeks of vacation per year (pro-rated for the first year depending on start date). 5-12 years of service, 3 weeks. 13+ years of service, 4 weeks. - 5 days of Sick Leave per year. Pro-rated the first year after 90 days of service. - 10 paid holidays per year.

Role Description The Structural Engineer position is part of the Industrial Crane and product engineering team, and your role will be the structural design and support of crane runway systems. This will primarily be engineering of crane runway systems but can also include generating the detailed design drawings when needed. It is also expected that as an engineering resource you will support the team as an expert for structural related topics that come up during the quoting and selling phase, or at site during installation and commissioning. You will report to the Industrial Crane and Product Engineering Manager. You Will: - Perform engineering calculations to compute the stresses developed in a crane runway structure. Knowledge of different static, dynamic and fatigue failure theories based on stress life approach is required to compute the allowable stresses according to applicable industry standards. - Evaluate the static/dynamic strength and fatigue life of structural steel runway structures for the United States and Canada. - Use of RISA 3D, vendor software, KC Developed Programs and other in-house built analytical tools to perform and present structural calculations of runway structures conforming to the specifications of AISC/ASCE/CSA/CMAA. The ability to perform calculations is necessary to validate a calculation using a secondary/independent method of analysis. - Knowledge on ASCE, IBC codes is a must, including seismic conditions. - Support customers and team members as an expert when troubleshooting issues that arise onsite during installation, commissioning or the warranty period of a project. - Occasionally support sales and offer support during the quotation phase of complex projects to provide guidance on design options during the quotation stage. - Participate in continuous improvement efforts. - The entire purchasing experience of our customers can set us apart in the industry; either positively or negatively. Our ability to create satisfied customers is dependent on our behaviours throughout the entire customer purchasing experience, and the Structural Engineer position is a key technical role that supports the entire team in achieving this goal. Qualifications - Bachelor's degree in Structural or Civil Engineering. - EIT certification, with plans or desire to obtain a PE license. - 3-5 years of related industry experience. - Knowledge of ASCE, IBE codes and seismic conditions. - Knowledge of AISC/CSA and CMAA is considered an asset. - Experience in both Microsoft Excel (can perform complex functions) and CAD programs. - Experience with electric overhead traveling (EOT) cranes is an asset but not required. Benefits - Medical Plan, Dental, Vision, 401k plan with a match from day one, identity theft protection, accident insurance, travel insurance and so much more! - 2 weeks of vacation per year (pro-rated for the first year depending on start date). 5-12 years of service, 3 weeks. 13+ years of service, 4 weeks. - 5 days of Sick Leave per year. Pro-rated the first year after 90 days of service. - 10 paid holidays per year.

Role Description We are recruiting a Service Sales Representative within the business area of Industrial Service & Equipment, based in North East England/Scotland. The primary function of this role is handling and offering enquiries generated internally or directly from new and existing customers. A Service Salesperson will identify the needs and requirements of the customer and follow-up with quoting and reporting. To be successful in this role, the applicant must have a strong technical background. Aligned with Konecranes core values, a Service Salesperson will help to consult with our customers, to establish short, medium and long-term investment plans, to best support the customers business needs and budgetary constraints. This role will ideally suit a candidate with a strong core Konecranes product knowledge. Additional understanding of Konecranes processes and experience with our customers will assist in being truly successful. This role offers the opportunity to grow within this area of the business and can ultimately lead to further future career enhancement. This role reports to the UK Service Sales Manager. - Qualify and plan sales activities for new leads generated via internal and external customers. - Regularly review, maintain and update CRM sales funnel for regular coaching calls and to support district management with order intake forecasts at mid-month and end of month, or as and when required. - Understand customers’ requirements and promote Konecranes solutions that meet the needs of the application. This includes obtaining technical drawings, specifications and dimensions to configure and prepare quotation offers. - Work with Konecranes commercial negotiator and customer’s commercial teams to negotiate terms and conditions when finalising contracts and/or purchase orders prior to order acceptance. - Provide detailed specifications, scope of works and cost estimates to enable clear and concise handover to district project delivery team, enabling delivery of the works sold. - Participate in Business Reviews, providing technical sales advice for the district management to deliver a business review meeting with the customer to achieve safety and productivity improvement of the customer’s assets. - Regularly converse with engineers, managers, customers, and others to discuss sales leads, opportunities and sales negotiation to secure orders/contracts. Qualifications - Engineering degree qualified preferred, or equivalent experience - Previous experience of working within the material handling industry preferred, but not essential - Sales experience in an engineering environment - Good customer service and communication skills - Proven track record in closing sales - Excellent relationship building skills, both with customers and other internal business functions - Full UK drivers’ licence Benefits - A competitive basic salary - Commission scheme - Company car - Contributory pension, life assurance and income protection insurance - 25 days annual leave, plus bank holidays - Employee shares save scheme - Retail, leisure and travel discounts - Employee assistance scheme - Working with a brilliant and supportive team!

Role Description We are seeking a dynamic and results-driven Sales Manager to lead our sales efforts in North America for our port equipment, automation solutions and services business. The primary goal of this role is to promote and sell our offerings and close contracts, driving revenue growth and market share in the region. The ideal candidate will have a strong background in B2B sales in the Industrial Equipment or Ports industry and a proven track record of achieving regional sales targets. This role requires a strategic thinker with excellent relationship-building skills, a deep understanding of the port and logistics industry, and the ability to navigate complex sales cycles. The Sales Manager will focus on driving sales, building C-suite relationships, and establishing long term customer relationships to expand our market presence. This role will work as part of the regional team, collaborating closely with colleagues across AME region, and will report directly to the VP, Regional Sales AME, Port Solutions. Responsibilities - Sales Strategy and Execution: - Develop and implement a regional sales strategy to achieve revenue and market share targets for port equipment, solutions. - Promote and sell our offerings, identifying and pursuing new business opportunities in US East Coast, Gulf Coast, including key ports, intermodal and logistics hubs, and industrial zones. - Close contracts by negotiating terms, addressing client concerns, and ensuring timely deal closure. - Build and maintain a robust sales pipeline, ensuring consistent growth in market penetration. - Conduct market research to understand customer needs, competitor activities, and industry trends. - C-Suite Relationship Building: - Build and maintain strong relationships with C-suite executives and decision-makers at terminal and port operators as well as intermodal and logistics companies. - Represent the company at industry events, trade shows, and government meetings to promote brand awareness and generate leads. - Customer Relationship Management and Key Account Management: - Account management of ports, terminals and consultants in the North America Region. - Act as the primary point of contact for clients, ensuring high levels of customer satisfaction and repeat business. - Provide technical and commercial support to clients, including product demonstrations, presentations, and after-sales service coordination. - Regional Team: - Work as part of the regional team across the region to achieve shared goals. - Share market insights, best practices, and sales strategies with the regional team to drive collective success. - Provide regular sales forecasts, reports, and market insights to the VP, Regional Sales, AME. - Regional Coverage: - Travel extensively across North America to meet clients, attend industry events, and monitor market developments. - Represent the company at trade shows, conferences, and networking events to promote brand awareness and generate leads. - Perform other duties as assigned. Qualifications - Strong understanding of the port and intermodal industry, including key players, trends, and challenges. - Experience building and maintaining C-suite relationships. - Excellent communication, negotiation, and presentation skills. - Fluency in English (both written and spoken). - Strategic thinking and problem-solving skills. - Excellent presentation and influencing skills. - Strong commercial acumen and customer-focused mindset. - Ability to work independently and as part of a team. - Resilience and adaptability in a fast-paced, dynamic environment. Requirements - Bachelor’s degree in business, Engineering, or a related field. - Minimum of 5 years of experience in B2B sales, preferably in port equipment. - Proven track record of achieving and exceeding sales targets in a competitive market. - Experience working in or with multinational companies. - Knowledge of CRM software and sales analytics tools. - Willingness to travel extensively within the region. - Established network of contacts in the port and intermodal industry in North America. Benefits - Medical Plan, Dental, Vision, 401k plan with a match from day one, identity theft protection, accident insurance, travel insurance and so much more! - 2 weeks of vacation per year (pro-rated for the first year depending on start date). 5-12 years of service, 3 weeks. 13+ years of service, 4 weeks. - 5 days of Sick Leave per year. Pro-rated the first year after 90 days of service. - 10 paid holidays per year.

Role Description We are seeking a dynamic and results-driven Sales Manager to lead our sales efforts in North America for our port equipment, automation solutions and services business. The primary goal of this role is to promote and sell our offerings and close contracts, driving revenue growth and market share in the region. The ideal candidate will have a strong background in B2B sales in the Industrial Equipment or Ports industry and a proven track record of achieving regional sales targets. This role requires a strategic thinker with excellent relationship-building skills, a deep understanding of the port and logistics industry, and the ability to navigate complex sales cycles. The Sales Manager will focus on driving sales, building C-suite relationships, and establishing long term customer relationships to expand our market presence. This role will work as part of the regional team, collaborating closely with colleagues across AME region, and will report directly to the VP, Regional Sales AME, Port Solutions. Key Responsibilities - Develop and implement a regional sales strategy to achieve revenue and market share targets for port equipment, solutions. - Promote and sell our offerings, identifying and pursuing new business opportunities in US and Canadian West Coast, including key ports, intermodal and logistics hubs, and industrial zones. - Close contracts by negotiating terms, addressing client concerns, and ensuring timely deal closure. - Build and maintain a robust sales pipeline, ensuring consistent growth in market penetration. - Conduct market research to understand customer needs, competitor activities, and industry trends. - Build and maintain strong relationships with C-suite executives and decision-makers at terminal and port operators as well as intermodal and logistics companies. - Represent the company at industry events, trade shows, and government meetings to promote brand awareness and generate leads. - Account management of ports, terminals and consultants in the North America Region. - Act as the primary point of contact for clients, ensuring high levels of customer satisfaction and repeat business. - Provide technical and commercial support to clients, including product demonstrations, presentations, and after-sales service coordination. - Work as part of the regional team across the region to achieve shared goals. - Share market insights, best practices, and sales strategies with the regional team to drive collective success. - Provide regular sales forecasts, reports, and market insights to the VP, Regional Sales, AME. - Travel extensively across North America to meet clients, attend industry events, and monitor market developments. - Represent the company at trade shows, conferences, and networking events to promote brand awareness and generate leads. Qualifications - Bachelor’s degree in business, Engineering, or a related field. - Minimum of 5 years of experience in B2B sales, preferably in port equipment. - Proven track record of achieving and exceeding sales targets in a competitive market. - Strong understanding of the port and intermodal industry, including key players, trends, and challenges. - Experience building and maintaining C-suite relationships. - Excellent communication, negotiation, and presentation skills. - Fluency in English (both written and spoken). - Willingness to travel extensively within the region. Requirements - Experience working in or with multinational companies. - Knowledge of CRM software and sales analytics tools. - Established network of contacts in the port and intermodal industry in North America. Benefits - Medical Plan, Dental, Vision, 401k plan with a match from day one, identity theft protection, accident insurance, travel insurance and so much more! - 2 weeks of vacation per year (pro-rated for the first year depending on start date). 5-12 years of service, 3 weeks. 13+ years of service, 4 weeks. - 5 days of Sick Leave per year. Pro-rated the first year after 90 days of service. - 10 paid holidays per year.

Role Description We are looking for a highly motivated and customer-oriented Regional Sales Manager to strengthen our Mobile Harbor Cranes sales activities in the Mediterranean region, with a primary focus on the Italian market. In this role, you will be responsible for: - Developing and managing customer relationships. - Identifying new business opportunities. - Driving sales activities for mobile harbor cranes and related solutions. - Working closely with internal stakeholders and customers to develop tailored solutions. - Managing the sales process from lead generation to contract closing. This is a remote position based in Italy with frequent travel within Italy and across the Mediterranean region. Qualifications - Several years of experience in technical sales, preferably within the ports, cranes, heavy equipment, or industrial machinery industry. - Proven track record in managing complex sales projects and closing capital equipment deals. - Strong commercial mindset with excellent negotiation and relationship management skills. - Ability to work independently in a remote sales environment. - Customer-focused, proactive, and result-oriented personality. - Experience in international business and cross-cultural customer management is an advantage. - Strong communication and presentation skills. - Fluency in Italian and English is mandatory. Additional languages are considered a plus. - Willingness to travel frequently within Italy and the Mediterranean region. Requirements - Develop and maintain strong long-term relationships with customers, key decision makers, and stakeholders within the ports and terminal industry. - Manage and expand the existing customer base in Italy while identifying new business opportunities across the Mediterranean region. - Drive the complete sales process including prospecting, customer visits, opportunity management, tender preparation, negotiations, and contract closing. - Promote and sell Mobile Harbor Cranes and related services in alignment with business targets and sales strategies. - Understand customer operational needs and translate them into competitive technical and commercial solutions. - Collaborate internally with engineering, product management, contract management, and service teams to ensure successful project execution. - Maintain accurate sales forecasts, pipeline reporting, and market intelligence. - Monitor market trends, customer developments, and competitor activities within the ports and logistics industry. - Support strategic sales planning and contribute to achieving order intake targets for the Mobile Harbor Cranes business line. - Ensure professional management of customer contracts and identify potential commercial risks during negotiations. Benefits - An international and dynamic working environment. - A high level of flexibility with a fully remote setup in Italy. - The opportunity to work with leading port technology and innovative material handling solutions. - Attractive compensation package and development opportunities within a global organization. - National Collective Bargain Agreement: CCNL per i dipendenti dell’industria metalmeccanica e della installazione di impianti.

Role Description We are recruiting an experienced and commercially focused Crane Sales Manager to join our growing team! This is an excellent opportunity for a motivated technical sales professional to take responsibility for a key territory across the North of the UK and Scotland, developing client relationships, identifying new business opportunities, and delivering tailored equipment solutions. - Proactively develop and manage direct customer accounts to achieve agreed sales targets and deliver strategic objectives. - Support the Sales Department in processing enquiries, preparing proposals, and converting successful projects into confirmed orders. - Build and maintain strong relationships with existing and prospective clients to identify and secure new business opportunities. - Manage the sales pipeline proactively, maximising conversion of opportunities and contributing to wider business targets and strategic priorities. - Provide technical support and advice to ensure clients fully understand the equipment and services available and that proposed solutions meet operational requirements. - Maintain accurate electronic activity records within the CRM system to ensure visibility of client activity and sales progress. Qualifications - A proven experience in a technical sales role, with exposure to key account management and project management. - Ideally educated to degree level, or holding at least an HND in a relevant technical discipline; equivalent market knowledge gained through technical sales experience will also be considered. - Excellent negotiation and presentation skills, supported by strong verbal and written communication abilities. - The ability to manage multiple clients and projects effectively. - A well-organised approach, with the ability to interpret information from a range of sources and draw relevant commercial insights. - The ability to translate client requirements into practical project solutions while consistently meeting expectations. - A self-motivated, independent, and results-focused approach to work. - A willingness to travel throughout England and Scotland. - A full, valid UK driving licence. Benefits - A competitive basic salary - Commission scheme - Company car - 25 days annual leave, plus bank holidays - Contributory pension scheme, life assurance, income protection insurance - Employee shares save scheme - Buy/sell holidays - Retail, leisure and travel discounts - Employee assistance programme

Role Description The role of the Project Manager is to provide one point of contact for customers during new equipment warranty timeframe. Responsible to work in conjunction with Konecranes global warranty teams, engineering and sales, provide continual updates to New Equipment BU heads. Responsibilities: - Read customer projects from initiation to handover. Facilitate all communication and work execution to ensure project success. - Travel to customer sites for kickoff meetings, work checks, and handover meetings. - Initiate and lead internal kickoff and post-mortem meetings with key stakeholders. - Generate service requests (SR) and work packages (WP) and assign to field operatives. - Review job costs such as labor, expense and materials. Review charge lines of completed work before sending to invoice. Maintain the service schedule for all sold work. - Execute work plan, material requirements, and travel accommodations for assigned projects. - Ensure all assigned open orders are scheduled or tentatively planned on the dispatch board. Ensure effective use of operative labor, maximizing direct labor in accordance with company guidelines. - Define material requirements for each service request. - Assist technicians with identification of required repair parts. Procure required materials, parts, equipment and subcontract labor for work assignments. - Process related paperwork upon completion of work assignments and within the accounting month that the work was performed. - Process Purchase Requests through the system using established guidelines. - Review performance of service jobs to ensure quotations accurately project labor hours, travel costs, rental costs, procured items, etc. - Review and approve technicians’ time tickets as submitted daily for completeness, accuracy, allocation to the correct job numbers and compliance with company policy. - Resolve customer complaints, within established guidelines, to the satisfaction of the customer and in the best interest of the company. Any unresolved issues should be quickly elevated to the next level of management for prompt resolution. - Oversee routine changes to the open orders, as needed. Ensure open orders report reflects the current status of any active service work. - Ensure time entry and expense reports are complete, accurate and approved according to company guidelines and that hours are allocated to the appropriate job and are properly classified for each warranty related service job. - Ensure quality control program is administered in accordance with company policy. - Participate in monthly Rush Reporting process. Report on forecasted sales values of jobs, including Percentage-of-Completion (POC) jobs. - Follow all established safety rules and procedures, including those established by the customer. - Other duties as assigned by supervisor. Qualifications - Must be customer-oriented, have well-developed interpersonal, communication and PC skills and be able to prioritize tasks. - Technical Associate’s degree or equivalent required. Bachelor’s degree preferred. - 2-3 years planning or executing customer projects preferred. Technical understanding of cranes and technology preferred. Prior supervisory and/or leadership experience preferred. Requirements - Domestic and International travel – 25% - Must have and maintain a safe driving record, including a valid driver’s license. Benefits - Medical Plan, Dental, Vision, 401k plan with a match from day one, identity theft protection, accident insurance, travel insurance and so much more! - 2 weeks of vacation per year (pro-rated for the first year depending on start date). 5-12 years of service, 3 weeks. 13+ years of service, 4 weeks. - 5 days of Sick Leave per year. Pro-rated the first year after 90 days of service. - 10 paid holidays per year.