Jump

Role Description Desenvolvimento e manutenção de sistemas utilizando: - Oracle PL/SQL com bibliotecas de requisições HTTP (Ex. UTL_HTTP); - JSON; - Especificações Swagger. Qualifications - XML. Requirements - Colaboração em equipe e bom relacionamento; - Perfil analítico, organizado e orientado a resultados, com facilidade para resolução de problemas e atuação em ambientes de produção críticos; - Boa comunicação, trabalho em equipe e comprometimento com prazos e qualidade das entregas. How to Apply Todas as inscrições devem ser realizadas através do nosso portal de VAGAS ( https://jump.inhire.app/vagas ). Company Description Nascida do objetivo de atender projetos e prestar serviços de forma eficiente e diferenciada, somos uma empresa especializada em serviços de tecnologia e análise de dados, contando com uma equipe altamente capacitada em diversas áreas. Atendemos uma variedade de projetos, oferecendo expertise na captação e análise de dados, bem como a concepção e desenvolvimento de produtos. - Diferenciamo-nos pelo uso de uma metodologia única, proporcionando resultados de alta performance e qualidade com agilidade e eficiência. - Acreditamos em ultrapassar o convencional, trazendo inovação para todos os segmentos de negócio. - Com mais de 12 anos de experiência no mercado de tecnologia, a Jump destaca-se como a parceira ideal para extrair o máximo potencial de seus dados de maneira eficaz e ágil. - Nossa equipe especializada está sempre pronta para atender às necessidades específicas de nossos clientes em dados, a qualquer momento.

• Own the data platform strategy end-to-end — from ingestion architecture and scalable, multi-tenant data infrastructure to transformation pipelines, a modern BI layer, and how the platform grows as we add clients and data sources. • Drive the AI-on-data layer. Partner with our AI engineer to define how agents and LLMs access, query, and act on platform data — semantic models, retrieval patterns, and in-warehouse AI primitives. • Build and productize our integrations motion — ingesting data from a growing set of first- and third-party sources. Turn what today requires custom work into a repeatable, operable pattern. • Lead and develop our data engineering team. You'll manage directly, set technical direction, and raise the bar on quality — starting with a tight-knit team with room to grow. • Define the engineering standards for the data org — CI/CD, testing, infra-as-code, data lineage, governance, and observability — so the platform scales without fragility. • Be a strong hands-on presence on the warehouse and transformation layer — fluent enough in Snowflake to contribute meaningfully alongside the team, not just oversee it. • Partner with go-to-market teams to define what great looks like for client onboarding and data delivery, and drive engineering execution against that bar.

• Lead, mentor, and grow a team of mobile engineers building consumer-facing iOS and Android applications • Drive execution across the mobile roadmap while balancing speed, quality, scalability, and maintainability • Partner closely with Product and Design to deliver intuitive, polished fan experiences • Help evolve our mobile architecture and shared platform strategy across a multi-tenant ecosystem • Collaborate with backend and platform engineering teams on APIs, data flows, observability, experimentation, and performance optimization • Establish strong engineering practices around testing, CI/CD, monitoring, code quality, and operational excellence • Foster a culture of ownership, collaboration, inclusivity, and continuous improvement • Leverage modern AI development tools and workflows to improve team productivity, accelerate delivery, and enhance engineering effectiveness • Participate in technical design discussions and provide guidance on architecture and long-term technical direction • Support recruiting, interviewing, and onboarding efforts as we continue scaling the engineering organization

• Own and evolve the technical direction of the consumer platform, setting long-term architectural vision while making pragmatic, day-to-day technical decisions • Make high-leverage architectural decisions across a modern TypeScript ecosystem, balancing speed, scalability, product quality, and long-term maintainability • Serve as the technical “north star” for the pod through design reviews, code reviews, and deep technical guidance • Stay deeply hands-on in the codebase, contributing to complex features, debugging production issues, and driving system design work end-to-end • Partner closely with Product, Design, and Engineering leadership to shape roadmaps, challenge assumptions, and translate ambiguous problems into clear technical direction • Raise the bar for engineering quality across performance, reliability, testing strategy, observability, and developer experience • Actively mentor engineers by modeling strong engineering judgment • Define and operationalize AI-assisted engineering workflows that meaningfully increase team velocity (not just individual productivity), using tools like Cursor, Codex, Claude, and others • Participate in hiring and interviewing, helping to maintain a high technical bar of the organization • Collaborate across engineering teams to influence shared systems, infrastructure, and cross-cutting platform decisions

Role Description Profissional responsável por atuar no desenvolvimento de aplicações Java com foco em qualidade de software, automação de testes e boas práticas de engenharia, garantindo maior confiabilidade e eficiência nas entregas. - Desenvolvimento e manutenção de aplicações Java. - Criação e execução de testes automatizados. - Aplicação de metodologia TDD no desenvolvimento. - Garantia de qualidade em pipelines CI/CD. - Atuação em melhorias contínuas de processos e qualidade de código. - Apoio técnico ao time de desenvolvimento e qualidade. Qualifications - Experiência sólida com desenvolvimento Java. - Vivência com TDD e automação de testes. - Conhecimento em frameworks de testes automatizados. - Experiência com CI/CD. - Conhecimento em boas práticas de engenharia de software e clean code. - Vivência em metodologias ágeis. Requirements - Conhecimento em testes de performance. - Experiência com ferramentas de observabilidade. - Vivência em ambientes cloud. - Experiência em projetos de alta escalabilidade. - Conhecimento em arquitetura de microsserviços. Benefits - Perfil colaborativo e comunicativo. - Atenção aos detalhes e foco em qualidade. - Capacidade analítica e resolução de problemas. - Organização e comprometimento com entregas. - Facilidade para atuar em equipe e ambientes ágeis. How to Apply Todas as inscrições devem ser realizadas através do nosso portal de VAGAS ( https://jump.inhire.app/vagas ). Company Description Nascida do objetivo de atender projetos e prestar serviços de forma eficiente e diferenciada, somos uma empresa especializada em serviços de tecnologia e análise de dados, contando com uma equipe altamente capacitada em diversas áreas. Atendemos uma variedade de projetos, oferecendo expertise na captação e análise de dados, bem como a concepção e desenvolvimento de produtos. - Diferenciamo-nos pelo uso de uma metodologia única, proporcionando resultados de alta performance e qualidade com agilidade e eficiência. - Acreditamos em ultrapassar o convencional, trazendo inovação para todos os segmentos de negócio. - Com mais de 12 anos de experiência no mercado de tecnologia, a Jump destaca-se como a parceira ideal para extrair o máximo potencial de seus dados de maneira eficaz e ágil. - Nossa equipe especializada está sempre pronta para atender às necessidades específicas de nossos clientes em dados, a qualquer momento.

Role Description Definir, estruturar e impulsionar o uso de soluções de Inteligência Artificial aplicadas às Ferramentas de Escritório, garantindo ganhos reais de produtividade, eficiência operacional e alinhamento com a estratégia corporativa. O profissional atuará de forma estratégica e transversal na frente de Ferramentas de Escritório, liderando a identificação, priorização e implementação de soluções baseadas em IA (com foco em ferramentas homologadas como Microsoft Copilot), promovendo sua adoção, engajamento e geração de valor para o negócio. - Identificar, estruturar e priorizar casos de uso de IA aplicados às rotinas corporativas. - Traduzir necessidades de negócio em requisitos técnicos claros para as equipes de tecnologia. - Avaliar, selecionar e recomendar ferramentas de IA com base em critérios de viabilidade, segurança, compliance e custo-benefício. - Liderar iniciativas de adoção, incluindo treinamentos, workshops e ações de sensibilização. - Monitorar indicadores de desempenho (KPIs) relacionados à adoção, uso e ganhos de produtividade. - Garantir alinhamento das iniciativas com as diretrizes estratégicas da empresa. - Apoiar a governança de dados e IA, respeitando fluxos de aprovação e comitês internos. - Identificação de oportunidades de uso de IA voltadas à eficiência e produtividade. - Conexão entre áreas de negócio e tecnologia, traduzindo demandas em soluções viáveis. - Apoio na definição, implantação e evolução de ferramentas digitais inteligentes. - Monitoramento contínuo de resultados e geração de insights a partir de dados. - Liderar o ciclo completo de geração de valor das soluções de IA: da concepção à implementação e escala. - Atuar junto a stakeholders para definição de visão, priorização e roadmap das soluções. - Comunicar de forma clara os objetivos, benefícios e resultados das iniciativas. - Definir e executar a estratégia de adoção de ferramentas de IA alinhada ao negócio. - Promover cultura data-driven e o uso responsável de dados e inteligência artificial. Qualifications - Experiência entre 3 e 7 anos em tecnologia, dados ou transformação digital com foco em negócio. - Vivência com ferramentas de IA corporativa (ex: Microsoft Copilot ou similares). - Conhecimento em visualização de dados (Power BI, Tableau ou correlatos). - Compreensão de conceitos de IA generativa (LLMs, RAG, segurança, vieses e explicabilidade). - Formação superior em áreas quantitativas (Engenharia, Estatística, Economia, Administração etc.). Requirements - Experiência em transformação digital e adoção de novas tecnologias em grande escala. - Vivência em iniciativas de change management e engajamento organizacional. - Capacidade de atuar como elo entre estratégia, negócio e tecnologia. - Ferramentas de mapeamento de processos e diagramas (ex: Visio, Miro). - Técnicas de storytelling e documentação visual. - Noções de workflows e processos corporativos. - Análise de jornada do usuário e indicadores de uso. - Conceitos básicos de produto digital e prototipação. - Métodos de pesquisa (qualitativa e quantitativa) e testes de usabilidade. How to Apply Todas as inscrições devem ser realizadas através do nosso portal de VAGAS (https://jump.inhire.app/vagas). Company Description Nascida do objetivo de atender projetos e prestar serviços de forma eficiente e diferenciada, somos uma empresa especializada em serviços de tecnologia e análise de dados, contando com uma equipe altamente capacitada em diversas áreas. Atendemos uma variedade de projetos, oferecendo expertise na captação e análise de dados, bem como a concepção e desenvolvimento de produtos. - Diferenciamo-nos pelo uso de uma metodologia única, proporcionando resultados de alta performance e qualidade com agilidade e eficiência. - Acreditamos em ultrapassar o convencional, trazendo inovação para todos os segmentos de negócio. - Com mais de 12 anos de experiência no mercado de tecnologia, a Jump destaca-se como a parceira ideal para extrair o máximo potencial de seus dados de maneira eficaz e ágil. - Nossa equipe especializada está sempre pronta para atender às necessidades específicas de nossos clientes em dados, a qualquer momento.

• Lead client implementation projects end-to-end, owning timelines, scope, risks, and stakeholder communication from kickoff through go-live • Build and maintain detailed project plans, status trackers, and documentation across all active accounts • Run client meetings and internal syncs, capture decisions and action items, and drive follow-through • Coordinate cross-functional execution across engineering, product, and customer success, unblocking issues and escalating where needed • Surface risks, blockers, and timeline shifts early and clearly to clients and internal leadership • Compile status reports for clients and internal stakeholders on a regular cadence • Keep project management tools (Linear, Notion, etc.) accurate and current as the source of truth for your accounts • Serve as the primary point of contact for a subset of clients during implementation, owning the relationship from kickoff through launch • Build trust with client stakeholders by understanding their business, anticipating needs, and proactively driving outcomes • Manage client requests and questions directly during implementation, partnering with internal teams when deeper technical or product input is needed • Translate client feedback and feature requests into well-documented requirements for product and engineering • Lead a clean handoff to the account management team post go-live, ensuring all relevant context, configurations, open items, and client nuances are documented and transferred • Become a deep expert in Jump's platform configuration and admin tooling, capable of independently scoping and validating client setups • Configure client environments and review configurations done by others to ensure quality and consistency • Serve as an internal resource on what the product can and can't do, and how to get the most out of it for different client use cases • Identify and lead improvements to implementation playbooks, templates, and tooling • Use AI tools to streamline routine work like meeting summaries, status updates, and documentation

Description Jump is transforming the live sports experience with the only end-to-end fan engagement platform built specifically for sports teams and venues. By focusing on aligned incentives between teams and fans, our platform unifies ticketing, merchandise, and game day operations - creating a smoother, more fan-friendly experience. Founded in 2021 by e-commerce innovator Marc Lore, MLB legend Alex Rodriguez, and entrepreneur Jordy Leiser, we’ve raised $60 million from top investors including Alexis Ohanian’s Seven Seven Six and Forerunner Ventures. Our platform powers teams across the NBA, WNBA, and NWSL helping them boost ticket sales and deliver innovative fan experiences. We’re a remote-first team driven by core values - begin and build with trust, play like the underdog, win as a team, and do your thing. If you’re collaborative, adaptable, and eager to shape the future of live sports, Jump is the place for you. The Role We’re looking for a Senior iOS Engineer to help build and evolve Jump’s mobile apps. You’ll be an early member of our mobile team, contributing hands-on to core features, architecture, and technical direction as our app and platform scale. Our mobile stack uses Kotlin Multiplatform (KMP) for shared data and domain layers, with a native SwiftUI layer on iOS. In this role, you’ll write production Kotlin Multiplatform code and own the iOS user experience working across the full mobile stack to deliver high-quality, fan-facing features. You’ll collaborate closely with other mobile engineers, product managers, and designers to ship thoughtful experiences to a passionate and growing sports audience. What You’ll Do - Take ownership of end-to-end development for key mobile features, from concept through deployment - Address and resolve bugs across both shared platform code (Kotlin) and native iOS code (Swift) - Write clean, maintainable, and well-documented code, including robust unit tests to ensure features work reliably at scale - Partner closely with product managers, designers, and other engineers to understand requirements, provide feedback, and deliver thoughtful fan-facing experiences - Identify and implement technical improvements to optimize app performance, stability, and scalability - Share your iOS expertise with the team, contributing to a strong culture of knowledge sharing and continuous improvement - Leverage AI-assisted tools to prototype features, refactor code, and analyze performance issues, validating outputs through testing and code review best practices What You’ll Bring - 5+ years of hands-on experience building and shipping high-quality mobile applications - Strong proficiency in Swift - Experience using or interest in learning Kotlin or Kotlin Multiplatform - Experience architecting mobile applications and making sound technical tradeoffs - Experience building consumer-facing mobile apps, ideally used by a large and engaged audience - A detail-oriented approach to testing (unit, integration, and performance) - Experience using AI-assisted development tools (e.g., code generation, debugging, or review tools) as part of your day-to-day workflow, with an understanding of their strengths, limitations, and appropriate use in production environments. Nice-to-Have Skills - Proficiency with GraphQL (e.g., Apollo) - Familiarity with CI/CD tools (e.g., CircleCI) - Experience with multi-tenant and/or white-label mobile applications Attributes that will make you successful on our team - A strong desire to learn. You continually look for ways to build your skills. - Tenacity. You enjoy working on challenges that others can’t or don’t want to tackle and you aren’t afraid of failing fast in order to find better solutions. - Passion. You love using your technical skills to build products that solve real problems. You hold yourself to a high standard and help to elevate others as well. - Empathy. You thrive in an environment where everyone can truly be themselves. You understand that our differing life experiences influence who we are and how we show up, and these diverse perspectives enrich both our team and our product. - Customer-centric mindset. You can understand the problem to be solved and who we are solving it for. - Innovation: Passion for exploring and implementing AI technologies to enhance automation, optimize workflows, and drive innovation Benefits - Remote first - Competitive salary and equity - Flex PTO policy - 401(k) - Generous medical, dental and vision plans - 16 weeks paid parental leave for primary and secondary caregivers - $1,000 reimbursement for work-from-home tech setup - Company-paid sustainability subscription to ensure carbon neutrality is maintained for employee activities, such as travel Compensation Compensation is something we don’t want our candidates or employees to worry about. Our goal is to offer competitive salaries that are regularly benchmarked against the market. The core tenets of our compensation philosophy are fairness and transparency. We have established a standardized leveling framework based on job scope and responsibilities. The compensation package for each level is standard across all engineering roles. This means that every person at a certain level is paid the same as everyone else, regardless of their background, previous compensation, location, or any other factor. The compensation for this role is $170,000-185,000 and includes a generous equity package. Application Some candidates may see the requirements and feel unsure that they match all the criteria. We encourage you to apply! There's a good chance you have important skills that we have not stated. We especially encourage members of traditionally underrepresented communities to apply, including women, nonbinary folx, people of color, members of the LGBTQ community, veterans, and people with disabilities. We’re committed to building an inclusive workplace where everyone can bring their authentic self and thrive, and we value the diversity brought by different life experiences.

RevOps Analyst Jump AI is transforming how teams operate by leveraging AI-powered workflows, automation, and data-driven insights. We sit at the intersection of product, growth, and operations—helping organizations move faster, smarter, and more efficiently. Role Overview We’re looking for a RevOps Analyst to help scale Jump AI’s revenue engine by building systems, insights, and processes that align Sales, Marketing, and Customer Success. This role is highly cross-functional and data-driven—you’ll own analytics, tooling, and operational processes that directly impact pipeline generation, conversion, and retention. Key Responsibilities Revenue Data & Analytics - Build and maintain dashboards across the funnel (lead → opportunity → revenue → retention) - Analyze pipeline health, conversion rates, sales velocity, and forecasting accuracy - Identify trends, gaps, and opportunities to improve revenue performance - Partner with GTM leaders to drive data-backed decisions Systems & Tooling - Own and optimize CRM (e.g., Salesforce / HubSpot) - Manage and improve integrations across tools such as: - Marketing automation (e.g., HubSpot, Marketo) - Sales engagement (e.g., Outreach, Salesloft) - Data enrichment (e.g., Clearbit, Apollo) - Analytics / BI (e.g., Looker, Mode, Snowflake, dbt) - Ensure data integrity, governance, and clean pipeline reporting Process Optimization - Design and improve GTM processes (lead routing, lifecycle stages, SLAs) - Partner with Sales, Marketing, and CS to eliminate friction across the funnel - Document and standardize operational workflows Forecasting & Planning - Support revenue forecasting and pipeline modeling - Assist in territory planning, quota setting, and capacity modeling - Help evaluate performance vs. plan and recommend adjustments Experimentation & Growth - Support A/B testing and experimentation across funnel stages - Measure impact of campaigns, product launches, and GTM initiatives - Collaborate with Growth/Product teams on data-driven initiatives Required Qualifications - 2–5 years in RevOps, Sales Ops, Marketing Ops, or Business Analytics - Strong analytical skills (SQL preferred; Excel/Sheets required) - Experience with CRM systems (Salesforce or HubSpot) - Familiarity with SaaS metrics (ARR, MRR, CAC, LTV, conversion rates) - Experience working cross-functionally with GTM teams - Strong attention to detail and data quality Nice-to-Have - Experience with modern data stack (Snowflake, dbt, Segment, etc.) - Experience with AI/automation tools (or strong interest in AI workflows) - Familiarity with product-led growth (PLG) or hybrid sales motions - Experience building dashboards in Looker, Tableau, or similar - Exposure to API integrations or lightweight scripting

Description Jump is transforming the live sports experience with the only end-to-end fan engagement platform built specifically for sports teams and venues. By focusing on aligned incentives between teams and fans, our platform unifies ticketing, merchandise, and game day operations - creating a smoother, more fan-friendly experience. Founded in 2021 by e-commerce innovator Marc Lore, MLB legend Alex Rodriguez, and entrepreneur Jordy Leiser, we’ve raised $60 million from top investors including Alexis Ohanian’s Seven Seven Six and Forerunner Ventures. Our platform powers teams across the NBA, WNBA, and NWSL helping them boost ticket sales and deliver innovative fan experiences. We’re a remote-first team driven by core values - begin and build with trust, play like the underdog, win as a team, and do your thing. If you’re collaborative, adaptable, and eager to shape the future of live sports, Jump is the place for you. The Role As a Platform Specialist, you’ll join Jump to help deliver top-tier ticketing support for our sports clients. You'll help bring events to life by managing the behind-the-scenes details that make seamless fan experiences possible; from implementation to event setup and inventory management to real-time troubleshooting and ad-hoc reporting. This is a hands-on, detail-driven role perfect for someone who enjoys solving problems, learning new technology, and contributing to high-profile events. We’re looking for someone curious, organized, and excited to grow with a company that’s transforming how teams connect with their fans. Key Responsibilities - Contribute to the technical implementation of new clients - Assist with the setup and configuration of ticketed events within the Jump Enterprise Platform - Process special ticket operations requests, including account and order issue resolution, inventory management, pricing, offer management, and other client requests with accuracy and care - Create and maintain operational documentation for both internal and external use - Train new hires both externally and internally - Troubleshoot common issues related to ticket delivery, scanning, and mobile access - Support quality control efforts and help ensure the integrity of every event build - Lead client operations calls - Support live events remotely or on-site (travel will be required for this role) What We’re Looking For - 3+ years of experience in a ticketing, live events, operations, or customer support role - Administrative experience with ticketing software and deep understanding of core operations ticketing concepts, ability to troubleshoot issues within a ticketing platform. - Very strong attention to detail and comfort working with digital platforms and processes - Clear communicator who thrives in a fast-paced, collaborative environment - Enthusiasm & aptitude for learning new systems, asking questions, and improving processes - A passion for sports, entertainment, and creating memorable live event experience - Strong customer service skills, leading with empathy and a determination to surprise and delight clients with an industry-leading level of service - Ability to build trust quickly with internal and client teams - Preference for candidates in Mountain or Pacific time zones Attributes that will make you successful on our team - A strong desire to learn. You have strong experience and want to continue building your skills. - Tenacity. You enjoy working on challenges that others can’t or don’t want to tackle and you aren’t afraid of failing fast in order to find better solutions. - Passion. You love using your skills to solve real problems. You hold yourself to a high standard and help to elevate others as well. - Empathy. You thrive in an environment where everyone can truly be themselves. You understand that our differing life experiences influence who we are and how we show up, and these diverse perspectives enrich both our team and our product. - Customer-centric mindset. You can understand the problem to be solved and who we are solving it for. - Innovation: Passion for exploring and implementing AI technologies to enhance automation, optimize workflows, and drive innovation Benefits - Remote first - Competitive salary and equity - Flex PTO policy - 401(k) - Generous medical, dental and vision plans - 16 weeks paid parental leave for primary and secondary caregivers - $1,000 reimbursement for work-from-home tech setup - $1,000 reimbursement for learning and development - Company-paid sustainability subscription to ensure carbon neutrality is maintained for employee activities, such as travel Compensation Compensation is something we don’t want our candidates or employees to worry about. Our goal is to offer competitive salaries that are regularly benchmarked against the market. The core tenants of our compensation philosophy are fairness and transparency. We have established a standardized leveling framework based on job scope and responsibilities This means that every person at a certain level is paid the same as everyone else, regardless of their background, previous compensation, location, or any other factor. The compensation for this role is $80,000 and includes a generous equity package. Application Some candidates may see the requirements and feel unsure that they match all the criteria. We encourage you to apply! There's a good chance you have important skills that we have not stated. We especially encourage members of traditionally underrepresented communities to apply, including women, nonbinary folx, people of color, members of the LGBTQ community, veterans, and people with disabilities. We’re committed to building an inclusive workplace where everyone can bring their authentic self and thrive, and we value the diversity brought by different life experiences.