Role Description The Technical Account Manager (TAM) is a tech/sales hybrid role responsible for designing, implementing, and supporting merchant trials and proof‑of‑concepts (POCs) for MNEE Pay’s bank‑grade, POS‑native stablecoin acceptance network. Working closely with Business Development and the merchant’s technical teams, the TAM ensures that merchants can quickly evaluate, integrate, and scale “pay with any stablecoin” across online and in‑store channels while clearly bridging the gap between technical implementation details and successful commercial outcomes. Key Responsibilities - Own the end‑to‑end technical workstream for merchant trials and POCs, from initial scoping through to successful completion and production hand‑off. - Partner with the opportunity lead (Business Development) to design trial/POC plans that align technical success criteria with commercial objectives and merchant timelines. - Run technical discovery with merchants (eCommerce, POS, payments, security, and treasury stakeholders) to understand current payment flows, systems, and constraints. - Propose integration architectures leveraging MNEE Pay APIs, SDKs, and platform capabilities to enable “pay with any stablecoin” at checkout (online, in‑store, and QR). - Configure sandbox environments, test accounts, and demo data for trials, ensuring merchants can evaluate the solution with minimal friction. - Provide hands‑on support to merchant developers and solution partners (gateways, processors, platforms) during integration, including code‑level guidance, sample implementations, and troubleshooting. - Create and maintain materials (solution briefs, implementation guides, playbooks, and ROI‑oriented decks) that clearly bridge the gap between technical implementation and successful commercial deployment for merchants and partners. - Work with Product and Engineering to prioritize and escalate technical issues surfaced during trials/POCs, ensuring rapid resolution and clear communication back to merchants. - Document implementation patterns, runbooks, and best practices for repeatable deployment motions, contributing to internal and partner‑facing technical collateral. - Translate merchant technical feedback into clear requirements and feature requests to inform the MNEE Pay product roadmap, particularly around APIs, reporting, and settlement workflows. - Act as a trusted technical advisor to strategic accounts post‑go‑live, supporting optimization of MNEE Pay. - Support the VP, Business Development and core BD team in technical portions of RFPs, proposals, and partner enablement sessions. - Maintain an expert understanding of MNEE Pay’s platform, including stablecoin support, settlement mechanics, treasury/off‑ramp options, and security/compliance posture. Qualifications - 5+ years in a technical customer‑facing role such as Technical Account Manager, Sales Engineer, Solutions Architect, or Implementation Engineer. - Strong hands‑on experience with web technologies, APIs, and system integration patterns (REST, webhooks, SDKs, event‑driven flows). - Experience in payments, fintech, merchant acquiring, or eCommerce platforms, with familiarity of POS systems and online checkout flows. - Ability to understand and explain payment economics (fees, settlement timing, chargebacks) and how MNEE Pay improves merchant outcomes. - Comfortable engaging both technical and commercial stakeholders, translating business requirements into technical solutions and vice versa. - Proven track record leading complex integrations or POCs with enterprise or mid‑market merchants, from discovery through go‑live. - Excellent written and verbal communication skills, including the ability to create clear technical documentation and present to mixed technical/non‑technical audiences. - Strong problem‑solving skills, with the ability to operate in ambiguous, fast‑changing environments typical of high‑growth fintechs. Preferred Qualifications - Experience with payment gateways, PSPs, ISVs, or commerce platforms integrating alternative payment methods or new rails. - Familiarity with stablecoins, digital assets, wallets, and treasury/off‑ramp processes. - Background working in a high‑growth, product‑led B2B SaaS or payments company. - Experience supporting global merchants across multiple regions, currencies, and regulatory environments. Key Competencies and Attributes - Customer Orientation: Obsession with merchant success during trials/POCs and in early production, with a focus on reducing time‑to‑value. - Technical Depth: Ability to quickly understand merchant architectures and design robust, scalable integration patterns using MNEE Pay. - Commercial Awareness: Understanding of how technical design choices affect merchant economics, adoption, and revenue outcomes for MNEE Pay. - Collaboration: Works seamlessly with Business Development, Product, and Engineering, acting as the connective tissue between commercial and technical teams. - Ownership: Takes full responsibility for the technical success of assigned trials, POCs, and early‑stage accounts.

Alternate Locations: Work from Home; Charlotte, NC (North Carolina); Fort Wayne, IN (Indiana); Omaha, NE (Nebraska) Work Arrangement: Remote : Work at home employee residing outside of a commutable distance to an office location. Relocation assistance: is not available for this opportunity. Requisition #: 75915 The Role at a Glance We are excited to bring on an Integration System Analysis Specialist! As a Specialist, you will perform and deliver on routine assignments and projects while applying knowledge of your assigned areas of responsibility. You will support the integration of customer systems using Lincoln Financial’s API capabilities, collaborating with internal and external stakeholders to coordinate activities, facilitate API integrations, and test and validate API solutions. What you'll be doing - You will maintain knowledge of current and emerging trends in your assigned areas of responsibility, assess their impact, and collaborate with management to incorporate new developments into future solutions. - You will promote and support organizational initiatives by positively influencing change management and departmental or enterprise-wide efforts. - You will perform and deliver on routine assignments and projects while applying knowledge of your assigned responsibilities. - You will identify and communicate process improvements that reduce workloads or enhance quality. - You will manage and deliver low‑complexity API integrations, ensuring client needs are met and business objectives are achieved. - You will review clients’ plan designs and documents to determine the tasks required for successful API integrations. - You will act as a liaison between internal teams and third‑party vendors to ensure all stakeholders understand the setup required for successful system integrations. - You will administer data‑collection sessions with third‑party vendors to gather all API integration requirements and details. - You will collaborate with internal teams to test and validate technical designs and capabilities that support improved API solutions. - You will provide input on project plans, test plans, and integration plans to relevant project team members and internal stakeholders. - You will support planning meetings, assist with case positioning and proposals, and contribute to preparation for finalist sales presentations. - You will apply foundational knowledge of API integrations and data mapping processes to communicate effectively with technical teams and troubleshoot integration issues. - You will identify and resolve internal and external stakeholder concerns in a timely and collaborative manner. - You will support and execute new integration processes and procedures to enhance operational efficiency and deliver greater value to external customers. What we’re looking for - 4 Year/Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's) (Minimum Required) - 1 - 3+ Years of experience in operations and/or insurance/benefits directly aligned to the specific responsibilities of this position. (Required) Application Deadline What’s it like to work here? At Lincoln Financial, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future. What’s in it for you: - Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln's core values and leadership attributes - Leadership development and virtual training opportunities - PTO/parental leave - Competitive 401K and employee benefits - Free financial counseling, health coaching and employee assistance program - Tuition assistance program - Work arrangements that work for you - Effective productivity/technology tools and training The pay range for this position is $55,700 - $100,200 with anticipated pay for new hires between the minimum and midpoint of the range and could vary above and below the listed range as permitted by applicable law. Pay is based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role. The base pay is just one component of Lincoln’s total rewards package for employees. In addition, the role may be eligible for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and individual. Other rewards may include long-term incentives, sales incentives and Lincoln’s standard benefits package. About The Company Lincoln Financial (NYSE: LNC) helps people to confidently plan for their version of a successful future. We focus on identifying a clear path to financial security, with products including annuities, life insurance, group protection, and retirement plan services. With our 120-year track record of expertise and integrity, millions of customers trust our solutions and service to help put their goals in reach. Lincoln Financial Distributors, a broker-dealer, is the wholesale distribution organization of Lincoln Financial. Lincoln Financial is the marketing name for Lincoln Financial Corporation and its affiliates including The Lincoln National Life Insurance Company, Fort Wayne, IN, and Lincoln Life & Annuity Company of New York, Syracuse, NY. Lincoln Financial affiliates, their distributors, and their respective employees, representatives and/or insurance agents do not provide tax, accounting or legal advice. Lincoln is committed to creating an inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Follow us on Facebook, X, LinkedIn, Instagram, and YouTube. For the latest company news, visit our newsroom. Be Aware of Fraudulent Recruiting Activities If you are interested in a career at Lincoln, we encourage you to review our current openings and apply on our website. Lincoln values the privacy and security of every applicant and urges all applicants to diligently protect their sensitive personal information from scams targeting job seekers. These scams can take many forms including fake employment applications, bogus interviews and falsified offer letters. Lincoln will not ask applicants to provide their social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview. Please contact Lincoln's fraud team at fraudhotline@lfg.com if you encounter a recruiter or see a job opportunity that seems suspicious. Additional Information This position may be subject to Lincoln’s Political Contribution Policy. An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln’s current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities. Any unsolicited resumes or candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial are considered property of Lincoln Financial and are not subject to payment of agency fees. Lincoln Financial ("Lincoln" or "the Company") is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin or disability. Opportunities throughout Lincoln are available to employees and applicants are evaluated on the basis of job qualifications. If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling 260-455-2558. This Employer Participates in E-Verify. See the E-Verify notices. Este Empleador Participa en E-Verify. Ver el E-Verify avisos.

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Team The Technical Account Management (TAM) is a global team that owns Auth0 customer success within Okta’s broader Customer Success team. We collaborate with Auth0’s customers to share knowledge, and best practices and make recommendations to continuously innovate around identity and security. As our customer’s strategic identity coaches, we are Auth0 product experts, and we enable Auth0's worldwide growth by educating existing customers and ensuring they are happy and successful. We share our technical and product expertise with customers through presentations, demonstrations, technical evaluations, and ongoing recommendations on Auth0 and industry best practices. The Opportunity A TAM specializing in enterprise identity, including the Auth0 product and adjacent technologies. The TAM will provide Okta’s customers with strategic technical guidance over the comprehensive suite of products and features available at Okta. They are held in high regard as a technical expert for how Okta’s solutions translate to business value. They are also held in high regard for their ability to understand the code that makes up identity authentication pipelines, Auth0, after all, is developer-friendly. The TAM specialization calls for an understanding of hybrid scenarios that capitalize on Auth0’s ability to manage authentication, authorization, and lifecycle management capabilities for consumer SaaS, business-to-consumer (B2C), and general CIAM applications. The opportunity is that as an Auth0 TAM you will get to guide some of the world's largest companies in their strategic identity journey at the same time as being an Auth0 champion! You Will - Fully own the account management function as an Auth0 TAM. This includes the business and the technical side. - Advise customers on best practices and product adoption in a post-sales capacity. - Be comfortable with a number of personas including but not limited to CISO, Product Owner, CMO, developers, etc., with an account portfolio of strategic accounts. - Have a deep interest in the security space and where the industry is headed particularly from a CIAM perspective. - Earn customer trust by understanding their goals and use cases, and recommend best practices relating to process changes, product adoption, configuration, and additional features to meet requirements. - Maintain focus on increasing subscription adoption, customer satisfaction, and retention. - Review customer architectures and Auth0 configurations to ensure they are enhancing security posture and capturing ROI as Auth0 releases new features and functionality. - Establish strong personal relationships on key accounts with decision-makers and stakeholders. - Establish strong relationships internally, too as part of a larger collaborative team. - Participate in content creation for both internal and external enablement of staff and customers. Requirements - 7+ years of total experience in information technology, with at least 3 years of hands-on experience as a Technical Account Manager (TAM) or comparable practitioner role in the IAM space. - Working proficiency in the following core IAM areas: - Technologies and protocols to support identity federation and robust access control models, including concepts such as SAML 2.0, WS-Federation, OAuth, OpenID Connect, etc. - Legacy applications in a hybrid IT environment with non-standard applications (i.e. those that do not support modern identity federation protocols). - Enterprise applications in the ecosystem to provide identity and attributes to applications or to harness an external application to help drive business processes (ITSM, HR, etc). - Consumer and/or SaaS application deployments. - Security and performance monitoring, and 3rd party signals integrations (SEIM, MDM, WAF, etc). - Familiarity with IAM solution providers is strongly desired. - Strong background in any of the following: Technical Account Management, Technical Consulting, Product Management, Solution Architect, or a similar role. - Understanding of common software development practices, including concepts such as SDLC, CI/CD, Containerization, etc. - Ability to code in Javascript. - Understanding of identity and surrounding technologies, including concepts such as encryption, PKI, RSA, etc. - Strong business acumen, history of success owning enterprise segment customer relationships and escalations. - Excellent communication skills. Ability to set expectations and communicate goals and objectives with customers at various levels, from a developer to a CISO. - Ability to track and influence customer behavior and health metrics across a portfolio of accounts. - This position can be located remotely but requires you to reside in Pacific, Mountain, or Central Time Zones. some travel required. - This role requires in-person onboarding and travel to our San Francisco, CA HQ office during the first week of employment. Education: - BA/BS/MS in Computer Science, Information Technology or related discipline or equivalent work experience required. #LI-MM1 #LI-Hybrid P14137 Below is the annual On Target Compensation (OTE) range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington. Your actual OTE, which is inclusive of base salary and incentive compensation, will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable) and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us. The annual OTE range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between: $128,000—$176,000 USD The Okta Experience - Supporting Your Well-Being - Driving Social Impact - Developing Talent and Fostering Connection + Community We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice. Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Personnel and Job Candidate Privacy Notice at https://www.okta.com/legal/personnel-policy/.

Please Note: 1. If you are a first time user, please create your candidate login account before you apply for a job. (Click Sign In > Create Account) 2. If you already have a Candidate Account, please Sign-In before you apply. Job Description: *** LOCATION: Candidates MUST live in/near New York, New Jersey, Pennsylvania, North Carolina, Massachusetts, and Virginia *** TECHNICAL ADOPTION MANAGER The Elevator Pitch: Why will you enjoy this new opportunity? Are you passionate about learning and leveraging VMware by Broadcom’s VMware Cloud Foundation solution to help customers succeed in creating a modern, developer-ready, secure Private Cloud? Do you already possess strong business acumen and technical skills and could come up to speed quickly on VMware Cloud Foundation? Does helping organizations achieve their business objectives through the usage of technology inspire you? If those questions sound good, we have the perfect job opportunity for you! As a Technical Adoption Manager (TAM), you will serve as a trusted advisor, driving a cross-functional, unified customer experience using your technical, communication, and collaboration skills to help our customers achieve their full potential through the consumption and adoption of VMware Cloud Foundation. Upon joining our Technical Adoption Management team, you will have the opportunity to make an impact and drive change for our customers, products, and company. You will play a critical role in guiding enterprise customers by enabling them to rapidly and successfully onboard, consume, adopt and realize business value across the entire customer journey. In the TAM role, no day is the same, and you will never be bored! You will interact daily with your assigned customers and will be able to make a real impact on their success as a business. TAMs find nothing more satisfying than being challenged and being able to turn challenges into positive outcomes. You will be able to manage your schedule and priorities to help our customers achieve their goals and, at the same time, maintain a great work/life balance. TAMs are critical members of the customer’s Account Team. Leveraging your deep customer knowledge, you will provide meaningful and accurate insights that form, develop, and drive a holistic customer strategy that benefits everyone. You will also be able to create a long-term relationship with your assigned customers while developing an understanding of the customer’s technical goals as they align with their business goals and the overall impact of VMware by Broadcom’s solutions on business results. Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing? During the first year, you will onboard into the TAM role and then work with your assigned customers. Through your customer engagement, you will serve as a trusted advisor, and ensure best-in-class execution and recommend improvements in customer's operations that drive adoption and consumption of their investments, add additional value, improve and maintain customer health, and more: o Articulate their long-term and short-term goals and how they connect to the bigger picture of their business — identifying the gaps that need to be resolved and working on a structured engagement plan with the customer. o Complete relevant technology assessments, roadmap reviews, deployment guidance, best practices reviews, and day 2 operations guidance o Identify customer use cases and opportunities to further adoption and consumption o Present your achievements and customer progress in regularly though quarterly Business Reviews o Communicating key topics of VMware by Broadcom’s solutions across all customer levels to drive realized value and long-term strategy o Developed trusted advisor status with key customer stakeholders, customer team members, and internal stakeholder (ex: Account Directors, Solution Architects, Partner resources) In addition, you will continue to grow and enhance your technical knowledge and soft-skills through Broadcom’s structured quarterly training programs. The Work: What type of work will you be doing? What requirements, skills, or assignments will you be performing on a regular basis? As part of the Technical Adoption Manager team, you will be working for a long-term period with a number of assigned customers. The activities performed are all aligned with a single purpose: to help our customers achieve their desired outcomes rapidly while using VMware by Broadcom technology. You will collaborate with the broader team as you perform the following: - Leverage your proven work experience in customer-facing positions (e.g. TAM, Solution Engineer, or technology consultant, IT vendor, professional services organization, or part of IT team) - Draw on your experiences with enterprise-level virtualization and ability to map VMware Cloud Foundation solutions to the customer’s unique business and technical requirements - Use your tenured expertise with VMware Cloud Foundation component solutions (Infrastructure SDDC (vSphere, VCF), NSX Networking, Aria Operations, Aria Automation, Aria Operations for Networks, Aria Operations for Logs, HCX, etc… ) - Utilize a TAM playbook, delivery kits, and tools, which you will use to drive consumption and adoption - Create a Success Plan with objectives/tasks aligned to customer requirements / business objectives - Deliver technology roadmaps & assessments that provide desired-state and outcome-focused plans - Provide Solution Guidance & best practices review to identify performance optimization opportunities - Optimize Operations to confirm activities are aligned with stated technology goals & priorities - Provide Industry insights and benchmarking to realize cost savings and reduce operational risk - Present and communicate effectively and build relationships with CxO level personnel - Collaborate with multi-functional Broadcom project teams which could consist of consultants, engineers, product management and support staff - Join the Broadcom customer account teams as a critical member of the team acting as the customer advocate, collaborating on successful account strategies, and taking ownership of consumption and adoption success for our customer. - Working closely with Partner resources to ensure success for your common customer needs and outcomes. - You will use your organizational and planning skills to keep track of your customer's plans, adjusting as needed and driving them to completion. - You will also contribute back to the internal global TAM community of like-minded experts, sharing the experiences that you gain by working with your customers(s), while also learning from your peers. What is the leadership like for this role? What is the structure and culture of the team like? Leaders in the TAM organization are very supportive of their teams, driven to enable the success of their team members within their role as well as future career path. They focus on delivery excellence of TAM engagements, development and success of team members, and development/growth of the TAM business. The TAM team is focused on driving strategic customer outcomes, not just activity, while enabling our customers to derive maximum value from their VMware solutions. We are critical to the success of Broadcom and celebrate our role in the future of the company. We strive to have a diverse, but unified team, one which is entirely focused on our customers and their success. We do the right thing for the customer so when our customers achieve their outcomes, we are successful too. We are an open team who share best practices, experiences from the field, and support each other to ensure everyone is successful (customers, TAMs, and Broadcom). Everyone wants their colleagues to succeed and develop meaningful careers and networks within VMware and the industry. Experience/Education: Bachelor's degree preferred. Relevant year's experience in lieu of a degree may be considered. 12+ years related experience required Where is this role located? Remote: This role is a home-based office position in or near New York, New Jersey, Pennsylvania, North Carolina, Massachusetts, and Virginia. Candidate must be able to travel up to 30% regionally (NOTE: Most travel will be local from your home office to clients within the nearby region, and there will likely be a few out of state client visits and/or 3-4 conferences or training that require travel throughout the year) ***Legal authorization to work in the U.S. is required Additional Job Description: Compensation and Benefits The annual base salary range for this position is $126,600 - $202,500 This position is also eligible for a discretionary annual bonus in accordance with relevant plan documents, and equity in accordance with equity plan documents and equity award agreements. Broadcom offers a competitive and comprehensive benefits package: Medical, dental and vision plans, 401(K) participation including company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company paid holidays, paid sick leave and vacation time. The company follows all applicable laws for Paid Family Leave and other leaves of absence. Broadcom is proud to be an equal opportunity employer. We will consider qualified applicants without regard to race, color, creed, religion, sex, sexual orientation, national origin, citizenship, disability status, medical condition, pregnancy, protected veteran status or any other characteristic protected by federal, state, or local law. We will also consider qualified applicants with arrest and conviction records consistent with local law. If you are located outside USA, please be sure to fill out a home address as this will be used for future correspondence.