JLL

Role Description As a Facility Condition Advisor with JLL's Asset Services team, you'll play a vital role in helping clients make informed decisions about their real estate portfolios through comprehensive facility assessments. - Conduct detailed visual evaluations of building systems and infrastructure across diverse properties. - Work with cutting-edge assessment software including VFA facility, FOScore, and Corrigo. - Gather critical data on building conditions, estimate remaining useful life of systems, and provide cost projections for repairs, replacements, and renewals. - Create actionable intelligence that drives strategic capital planning and maximizes asset value for various clients. - Embrace innovative ways of working and prioritize opportunities to strengthen and advance your career. Qualifications - Bachelor's degree in Architecture, Engineering, Construction Management or related field; equivalent combination of education and 5+ years of relevant professional experience will be considered. - Minimum 5+ years of experience in facility assessments, building systems evaluation, or related architectural/engineering field. - Proficiency in applying engineering and architectural design standards, practices, and techniques to facility condition assessments. - Strong working knowledge of commercial construction codes and their application to existing facilities. - Proficient in Microsoft Office Suite for documentation, analysis, and reporting. - US citizenship is required for this position. - Travel to client sites regularly, with typical travel averaging 75% of work time. Requirements - Physical capability to walk up to 8 hours per day as required by the role. - Demonstrated ability to lift and push up to 75 lbs regularly. Preferred Qualifications - Professional licensure or certification in architecture, engineering, or related discipline. - Experience with VFA facility, FOScore, or Corrigo assessment software platforms. - Project definition, planning, and management experience with facility assessment programs. - Background working with healthcare facilities, federal government properties, or large institutional portfolios. - Familiarity with capital planning processes and asset management strategies. - Experience conducting assessments for LEED certification, sustainability initiatives, or energy efficiency programs. Benefits - 401(k) plan with matching company contributions. - Comprehensive Medical, Dental & Vision Care. - Paid parental leave at 100% of salary. - Paid Time Off and Company Holidays. - Early access to earned wages through Daily Pay. Estimated Compensation Estimated compensation for this position: 80,000.00 – 95,000.00 USD per year. This range is an estimate and actual compensation may differ. Location Remote – Atlanta, GA, Chicago, IL, Dallas, TX, Houston, TX, Las Vegas, NV, Minneapolis, MN, Phoenix, AZ.

Role Description What this job involves: - Resolve Tier 1 (simple) queries and transactions related to core HR processes. - Maintaining data in Workday pertaining to employee life cycle such as Promotion, Transfer, Contract extension, Title change, Probation & other job change transactions. - Demonstrate good proficiency in HR processes and standard operating procedures. - Communicate and distribute processes, policies, and other relevant documentation to employees needed to resolve the query/issue. - Adhere to and demonstrate proficiency in agreed KPIs, SLAs, and customer service standards. - Identify data correction & escalate to HR Specialist, specifically for issues that cannot be resolved through self-service. - Managing & Coordinating queries on Case management tool. - Managing employee benefits/leaves transactions. - Ability to identify and escalate complex queries to appropriate owner. - Managing Employee Onboarding formalities. - Maintaining Exit formalities. Qualifications - Demonstrating good understanding of core HR management practices, processes, procedures and policies. - Strong in written and verbal communication skills. - Have previous experience in a Workday HR environment (Preferred). - Knowledge of Case Management tool an added advantage. - Knowledge of MS Office Suite skills (Word, Excel, PowerPoint, Outlook). - Bachelor’s/Master’s degree in Human Resources or other related field. - 1-3 years of experience in HR or client services role preferred. Requirements - Strong teamwork interaction and orientation. - Highly motivated, organized and methodical. - Ability to work in a fast-paced environment with constant deadlines. - Excellent Customer service skills using efficient processes. - Proactive in achieving results and seeking improvements. - Attention to detail and an ability to work towards tight deadlines. - Result oriented with the ability to manage competing priorities and multiple stakeholders. - Ability to adapt and drive change to derive efficiencies/productivity. Benefits - Empower your ambitions through our dedicated Total Rewards Program. - Competitive pay and benefits package. Company Description At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

Role Description You’ll support the day-to-day operational running of technology systems and applications on the account. Working alongside the WD Account Technology Lead and Advisory Insights and Excellence Lead, you’ll help with user support, basic administration tasks, and ongoing improvements—while building your skills in performance monitoring, security, and compliance. What you’ll do (with support and supervision): - Systems Administration & Maintenance: - Support system administration tasks such as software installations, updates, and basic configuration. - Help check systems are running effectively and report issues. - Support the account’s knowledge management approach by keeping SharePoint content organised, up to date, and easy for the team to use. - Learn the disaster recovery approach for key systems used by the account and how this supports the Business Continuity Plan. - Troubleshooting & Support: - Provide first-line troubleshooting and user support for common system and application issues. - Log, track, and escalate complex incidents to senior team members when required. - User Support, Training & Documentation: - Help create and keep documentation up to date (how-to guides, FAQs, system notes). - Support delivery of basic user guidance and onboarding where needed. - Monitoring & Continuous Improvement: - Assist with monitoring system performance and identifying opportunities to improve reliability and user experience. - Implement agreed changes with supervision. - Compliance & Auditing: - Support compliance and audit activities by gathering evidence, following procedures, and helping ensure systems meet security and regulatory requirements. - Scripting & Automation (Development Opportunity): - Learn to use scripting/automation to streamline repetitive tasks, supporting the team to improve efficiency. - Collaboration & Communication: - Work closely with the Account Technology Lead, and wider team to share updates, follow processes, and support service delivery. - Build positive working relationships with client business and IT contacts, learning how to communicate clearly and professionally. - Support communication and coordination for technology changes at the account level, helping the team deliver upgrades and enhancements (e.g., updates to Service Delivery Applications). - Security Awareness & Support: - Support the implementation of security policies and procedures. - Spot and report potential vulnerabilities or suspicious activity, following the correct escalation process. - Follow JLL and client information security and cyber security policies, and complete any required training. Qualifications - Interest in IT support, systems administration, and troubleshooting. - Willingness to learn basic scripting/automation (e.g., PowerShell). - Awareness of IT security and the importance of following policies, handling data safely, and escalating concerns. - Clear communication skills and a helpful approach to supporting users and stakeholders. - Able to work as part of a team, take guidance, and manage your time while developing confidence and independence. Location - Remote – Cape Town, ZAF

Role Description This role is responsible for driving continuous improvement, standardization, and capability building within our operations team. This role serves as a critical bridge between strategic operational goals and frontline execution. The primary focus is to enhance service delivery quality through rigorous training programs, the development of standardized best practices and tools, and act as floating PFM during PFM turnover or transition periods in APAC. The role reports to the Regional Workplace Coordinator for North Asia Pacific. While primary locations include Canberra, Singapore, Beijing, Hong Kong, Tokyo, Manila, Jakarta, and Bangkok, we are open to candidates based in other locations within the region. What this job involves: - PFM without portfolio: - Step in as the acting PFM during planned or unplanned absences of site leads to ensure zero disruption in service delivery. - Provide direct supervision and guidance to on-site technical and soft services teams during coverage periods, ensuring adherence to safety, compliance, and performance standards. - Serve as the primary point of contact for clients during coverage periods, managing expectations, attending key meetings, and resolving escalated issues promptly. - Monitor Work Order management within the Corrigo system to ensure proactive planning and vendor coordination. Verify correct task assignment and drive timely completion or escalation of issues prior to due dates to maintain service level agreements. - Conduct comprehensive operational diagnostics to assess on-ground realities, including team structure, task allocation, communication dynamics, workplace culture, and vendor/contract management. Collaborate with RFMs and RWLs to translate these insights into actionable, long-term continuous improvement plans. - Drive and lead operational excellence: - Develop, document, and enforce Standard Operating Procedures for critical operational activities, ensuring consistency across all sites. - Identify opportunities for process optimization and tool enhancement. Lead initiatives to streamline workflows, reduce waste, and improve operational efficiency. - Track and report on key operational KPIs and use data-driven insights to drive decision-making and corrective actions. - Lead and own the Operational Excellence components of the annual Account Development Plan to implement transformative changes and drive continuous service enhancement. - Support RFMs and Site Teams in monitoring operational expenditures. Identify cost-saving opportunities through process optimization, vendor consolidation, or energy efficiency initiatives, ensuring operational activities align with the account’s financial goals. - Establish and maintain a centralized Knowledge Management repository for SOPs, training materials, and best practice case studies. Ensure this resource is easily accessible and regularly updated to serve as a single source of truth for the operations team. - Serve as a liaison between PFMs, regional leadership, and clients by understanding their unique pain points and concerns. Translate this feedback into actionable solutions that promote cross-functional collaboration and resolve operational bottlenecks. - Operational Trainings: - Design and deliver targeted training programs based on gaps identified during operational reviews. Focus on technical skills, soft skills, contract and vendor management, and effective communication. - Provide ongoing coaching to site teams and emerging leaders. Foster a culture of continuous learning and accountability. - Revamp and manage the onboarding process for new hires alongside line managers, ensuring rapid integration into the team and immediate understanding of operational standards and cultural expectations. - Maintain a skills matrix for the operations team. Create personalized development plans to address individual and team-wide competency gaps. - Lead change management initiatives when rolling out new processes, technologies, or organizational structures. Act as a change agent to overcome resistance, ensure staff adoption of new standards, and communicate the benefits of operational improvements to all stakeholders. Key performance indicators for this position (KPIs): - Operational stability and improvement via KPI, CSAT survey, training delivery - 360 performance review by line manager, peers, subordinates, and clients. - Annual finance targets Qualifications - Bachelor’s degree in Facilities Management, Business Administration, Engineering, or a related field. - Strong understanding of FM operational workflows and industry standards. - Excellent presentation, public speaking, and coaching skills. - Proficiency in process mapping tools (e.g., Visio) and data analysis (Excel, Power BI). - Change management expertise with the ability to influence stakeholders at all levels. - 5+ years of experience in Facilities Management, Operations, or Continuous Improvement roles. - Proven track record in designing and delivering training programs. - Experience with multi-site operations or floating resource models is highly desirable. - Technical comprehension and experience with performance-based service contracts and vendor management both soft and technical. - Knowledge of occupational safety requirements. - Ability to work within a budget. - Demonstrated initiative. - Strong written and oral communication skills. - Ability to solve problems. Requirements - Non-criminal record issued by police authorities must be provided by the selected candidate. - Travel frequency - up to 25% travel around the APAC region. Benefits - Support your growth through meaningful work, continuous learning, inclusive leadership, and opportunities to shape the future of real estate operations.

Role Description JLL Technologies Enterprise Data team is a newly established central organization that oversees JLL’s data strategy. The Data Engineering professional will work with our colleagues at JLL around the globe in providing solutions, developing new products, and building enterprise reporting & analytics capability to reshape the business of Commercial Real Estate using the power of data. Data Engineer 1 is an entry-level role designed for motivated individuals who want to grow within a diverse and fast-paced environment. You will join our Enterprise Data team as an individual contributor, working under the guidance of senior engineers to develop data solutions that are strategic for the business and built on the latest technologies and patterns. This is a global role that requires collaboration with the broader JLLT team at the country, regional, and global level. As a Data Engineer 1 at JLL Technologies, you will: - Support the development of information infrastructure and data management processes as JLL moves toward a more sophisticated, agile, and robust target state data architecture. - Assist in building systems that ingest, cleanse, and normalize diverse datasets, contribute to data pipelines from various internal and external sources, and help structure previously unstructured data. - Learn and apply modern data architecture approaches under the guidance of senior engineers to help meet key business objectives and contribute to end-to-end data solutions. - Develop an understanding of how data flows and is stored across multiple enterprise applications such as CRM, Broker & Sales tools, Finance, and HR systems. - Support the development of data management and data persistence solutions for application use cases, leveraging both relational and non-relational databases. - Participate in code reviews, documentation, and knowledge sharing activities to grow your technical expertise and contribute to team best practices. Qualifications - 0–2 years’ overall work experience and a Bachelor’s degree (or in progress) in Information Science, Computer Science, Mathematics, Statistics, or a quantitative discipline in science, business, or social science. - Foundational knowledge of Python and SQL; exposure to data engineering tools such as Spark, Kafka, or cloud storage platforms is a plus. - Familiarity with Azure cloud services such as Azure SQL Server, Azure Data Lake Storage, Cosmos DB/MongoDB, or Azure Event Hubs is advantageous but not required. - Awareness of data pipeline concepts, data lake environments, and event-driven architectures; willingness to learn and apply these in a hands-on setting. - Experience or coursework involving data processing, ETL workflows, or working with structured and unstructured data will be an advantage. - A collaborative team player who is reliable, self-motivated, and capable of contributing within a fast-paced environment working across cross-functional teams. Benefits - Join an entrepreneurial, inclusive culture where we succeed together – across the desk and around the globe. - Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, well-being, benefits, and pay. - Develop your strengths and enjoy a fulfilling career full of varied experiences. Company Description JLL is a leading professional services firm that specializes in real estate and investment management. Our vision is to reimagine the world of real estate, creating rewarding opportunities and amazing spaces where people can achieve their ambitions. JLL Technologies is a specialized group within JLL. Our mission is to bring technology innovation to commercial real estate, delivering unparalleled digital advisory, implementation, and services solutions to organizations globally.

Role Description The Supply Chain Operations Lead ensures vendor invoice and work order contractual compliance by collaborating with cross-functional teams to deliver accurate, timely invoicing. This role drives process improvements, establishes governance routines, and resolves compliance issues across vendor management, sourcing, facilities management, finance, and procurement central services. What This Job Involves - Work Order & Invoice Compliance - Ensure rate cards and recurring work schedules align with vendor contracts and are managed appropriately in Corrigo (JLL's Centralized Maintenance Management system). - Draft recurring work schedules and loader files with Sourcing partners. - Review monthly reports to add, edit, or suspend schedules in partnership with the Account Business Operations Analyst (BOA). - Manage work order invoice interface errors and investigate root causes to prevent recurrence. - Manage Landlord and Non-Connected Vendor Authorized No Charge processes. - Vendor & Stakeholder Management - Liaise with vendors to resolve invoicing and work order inquiries including rate cards and recurring work schedules. - Monitor vendor performance data in Corrigo and support corrective actions. - Assist with Vendor Open Accounts Receivable (AR) reviews and track timely resolution. - Process Excellence & Governance - Develop and enforce operational procedures and Standard Operating Procedures (SOPs). - Create work order management best practices for suppliers. - Lead change management strategies to enhance vendor and operational performance. - Provide Facilities team support with work order management and training. - Resolve BTAP (Bill to Account Payable) exceptions. - Analytics & Reporting - Deliver supply chain data, analytics, and reporting. - Manage supply chain project activities. - Oversee JBS (JLL Business Services) activities related to COI (Certificate of Insurance). Qualifications - 3–5 years in facilities management, vendor management, or supply chain operations. - 2+ years working with Corrigo or similar work order management systems. - Demonstrated experience leading process improvements and establishing governance frameworks. - Project management experience preferred. Education - Bachelor's degree in supply chain management, facilities management, business administration, or related field preferred. - Associate's degree with equivalent experience considered. Estimated Compensation 84,600.00 – 102,000.00 USD per year. This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations. Location Remote – Atlanta, GA, Chicago, IL, New York, NY, St. Paul, MN Benefits - 401(k) plan with matching company contributions. - Comprehensive Medical, Dental & Vision Care. - Paid parental leave at 100% of salary. - Paid Time Off and Company Holidays. - Early access to earned wages through Daily Pay.

Role Description You will work closely with other project managers and key stakeholders to coordinate and report on the resources, procedures, and tools for the planning, monitoring, and control of projects. You will monitor and report on work streams to ensure actions and issues are being followed up. Having excellent communication skills, you’ll collaborate effectively with a range of stakeholders, and support the monitoring of performance against Contract KPIs. You’ll also attend project meetings, submit monthly reports, and monitor project budgets, so an eye for detail and a structured approach to tasks is essential. You’ll handle contract administration of all vendors professionally and according to legal requirements. Your expertise will also be central in identifying project risks and mitigating them. Furthermore, you’ll be responsible for developing project-related reports, analyses, and reviews regularly. What this job involves: - Must be able to work in a fast-track environment with experience of working for a large international organization in a similar role. - Client facing role, reporting project progress to the project team including client members and stakeholders at relevant stages of the project. - Working with the PMs to help gather and consolidate project and design related information for regular weekly and monthly reports. - Develop reports and trackers to communicate cost and schedule performance to teams. - Implementing a standardized suite of cost and schedule reports that enable senior management to make data-driven decisions. - Assist in organizing, scheduling, and recording minutes of meetings. - Provide cashflow analysis, Invoice Reporting, and analyze data for Monthly Dashboard Reporting. - Maintain project records, project templates, and other confidential project data. - Project Controls support - Implement the cost and schedule management program for assigned project(s). - Support the planning efforts at various stages, facilitate development of cost estimates and budgets, and establish reasonable cost and schedule baselines. - Evaluate project cost and schedule performance to identify potential risk areas, validate forecasts, perform trend analysis and communicate those to key stakeholders. - Coordinate with Client’s project controls team's in the development of project. - Other work as needed in support of successful project and delivery. Qualifications - Fluent in written and spoken English and Thai. - Team player with excellent communication, presentation, and reporting skills. - A minimum of 5 years’ relevant experience in driving projects plans, programmes, and communication plans. - Sophisticated stakeholder, senior management skills and problem-solving and decision-making skills. - Ability to work independently and in a flexible way to meet tight deadlines. - Proficiency in using Google Suite – Docs, Sheets, Slides, Calendar, Gmail, Drive etc. Location - Remote – Bangkok, THA Benefits - If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. - We’re interested in getting to know you and what you bring to the table! Company Description Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. - We endeavor to keep your personal information secure with an appropriate level of security. - We will keep it for as long as we need it for legitimate business or legal reasons. - We will then delete it safely and securely.

Role Description The Operational Excellence Manager is responsible for driving continuous improvement, standardization, and capability building within our operations team. This role serves as a critical bridge between strategic operational goals and frontline execution. The primary focus is to enhance service delivery quality through rigorous training programs, the development of standardized best practices and tools, and act as floating PFM during PFM turnover or transition periods in APAC. The Operational Excellence Manager reports to the Regional Workplace Coordinator for North Asia Pacific. While primary locations include Canberra, Singapore, Beijing, Hong Kong, Tokyo, Manila, Jakarta, and Bangkok, we are open to candidates based in other locations within the region. What this job involves: - PFM without portfolio: - Step in as the acting PFM during planned or unplanned absences of site leads to ensure zero disruption in service delivery. - Provide direct supervision and guidance to on-site technical and soft services teams during coverage periods, ensuring adherence to safety, compliance, and performance standards. - Serve as the primary point of contact for clients during coverage periods, managing expectations, attending key meetings and resolving escalated issues promptly. - Monitor Work Order management within the Corrigo system to ensure proactive planning and vendor coordination. - Conduct comprehensive operational diagnostics to assess on-ground realities, including team structure, task allocation, communication dynamics, workplace culture, and vendor/contract management. - Drive and lead operational excellence: - Develop, document, and enforce Standard Operating Procedures for critical operational activities, ensuring consistency across all sites. - Identify opportunities for process optimization and tool enhancement. - Track and report on key operational KPIs and use data-driven insights to drive decision-making and corrective actions. - Support RFMs and Site Teams in monitoring operational expenditures. - Establish and maintain a centralized Knowledge Management repository for SOPs, training materials, and best practice case studies. - Operational Trainings: - Design and deliver targeted training programs based on gaps identified during operational reviews. - Provide ongoing coaching to site teams and emerging leaders. - Revamp and manage the onboarding process for new hires alongside line managers. - Maintain a skills matrix for the operations team. - Lead change management initiatives when rolling out new processes, technologies, or organizational structures. Qualifications - Bachelor’s degree in Facilities Management, Business Administration, Engineering, or a related field. - 5+ years of experience in Facilities Management, Operations, or Continuous Improvement roles. - Strong understanding of FM operational workflows in FCDO account and industry standards. - Excellent presentation, public speaking, and coaching skills. - Proficiency in process mapping tools (e.g., Visio) and data analysis (Excel, Power BI). - Change management expertise with the ability to influence stakeholders at all levels. Requirements - Extensive English proficiency; local languages are a nice to have. - Mandatory knowledge of Microsoft Office and relevant software. - Non-criminal record issued by police authorities must be provided by the selected candidate. - Travel frequency: up to 25% travel around the APAC region. Benefits - Support for your growth through meaningful work and continuous learning. - Inclusive leadership and opportunities to shape the future of real estate operations.

• You will be responsible for the service, PPM and technical support of fire alarm systems. • Conducting servicing, PPM and technical support on fire alarm systems for our clients. • Service and maintain Fire Alarm Systems – Addressable and conventional. • You may be required, on occasion to provide cover in other areas and stay away.

Role Description As a Professional Lease Admin at JLL, you'll serve as a critical point of contact in managing the complete lease administration lifecycle for our diverse portfolio of clients. This role places you at the intersection of real estate operations and client service, where you'll manage lease documentation, coordinate critical dates and obligations, and ensure seamless communication between landlords, tenants, and internal stakeholders. Your meticulous attention to detail and proactive approach will directly contribute to the success of our clients' real estate strategies. Our Lease Administration platform supports a diverse set of client needs from basic management of lease abstractions and critical dates to full financial management of landlord invoices and reconciliation audits. What your day-to-day will look like: - Review, abstract, and maintain lease documents and related agreements in lease administration systems, ensuring data accuracy and completeness. - Review CAM and other escalations, real estate tax invoices, and annual landlord reconciliation statements to ensure accuracy and lease compliance. - Monitor and track critical lease dates including renewals, terminations, rent escalations, and option deadlines, proactively alerting stakeholders of upcoming obligations. - Process reconciliation payments and conduct rent variance analysis to identify discrepancies and ensure proper financial tracking. - Manage client, vendor, and landlord relationships while resolving rent and other landlord/tenant issues with professionalism and efficiency. - Coordinate lease execution processes, including document preparation, routing for signatures, and maintaining organized lease files and audit trails. - Handle data entry and management of Estoppel Certificates and other lease-related documentation. - Generate regular reports and analytics on lease portfolio performance, critical dates, and financial obligations to support client decision-making. - Support special projects as assigned by supervisor while maintaining compliance with company policies and client-specific requirements. Qualifications - 3+ years of experience in lease administration, property management, or commercial real estate operations. - Strong financial and analytical skills with ability to analyze complex lease-related financial data. - Advanced reading comprehension skills and expertise in understanding and interpreting complex commercial lease language. - Exceptional attention to detail with proven ability to maintain accuracy while managing multiple priorities in a high-volume work environment. - Excellent written and verbal communication skills with ability to interact professionally with diverse stakeholders. - Proficiency in Microsoft Office Suite (Word, Excel, and Outlook) with capability to master company-specific accounting and database programs. - Ability to work independently and within a team to build relationships and interact effectively with business partners. Requirements - Bachelor’s degree in accounting, Finance, Law, or related field, or associate’s degree with a minimum of 2 years of work experience in Real Estate Lease Administration, Accounting, Finance, Law, or Property Management. - Financial database experience. - Familiarity with accounting principles related to lease administration and financial reconciliations. - Experience supporting corporate occupier clients or working within a tenant representation environment. Benefits - 401(k) plan with matching company contributions. - Comprehensive Medical, Dental & Vision Care. - Paid parental leave at 100% of salary. - Paid Time Off and Company Holidays. - Early access to earned wages through Daily Pay.