Role Description We are seeking a proactive and detail-oriented QA Supervisor / Operations professional to oversee quality assurance processes for ABA sessions while supporting therapist training and system adoption. This role plays a key part in ensuring service quality, compliance, and consistency across therapy delivery. The ideal candidate is tech-savvy, personable, and confident in building strong working relationships with therapists, while maintaining high standards of quality and operational efficiency. Key Responsibilities - Conduct quality assurance reviews of ABA sessions to ensure accuracy, compliance, and adherence to company standards - Monitor session data and documentation within CentralReach (or similar CRM systems) - Identify gaps, inconsistencies, or errors in session reporting and provide actionable feedback - Train and onboard therapists on CentralReach, including session uploads, data entry, and best practices - Act as a point of support for therapists requiring assistance with system usage or QA-related queries - Develop and maintain QA guidelines, training materials, and process documentation - Collaborate with clinical and operations teams to improve workflows and data accuracy - Track QA performance metrics and provide regular reporting to leadership - Continuously identify opportunities to improve processes, efficiency, and training methods Qualifications - Experience in ABA (Applied Behavior Analysis) environments - Hands-on experience with CentralReach or similar CRM/practice management systems - Strong understanding of ABA session documentation and compliance standards - Excellent attention to detail and ability to spot errors or inconsistencies - Strong training and coaching ability, with confidence in guiding therapists - Tech-savvy with the ability to quickly learn and teach systems - Excellent communication and interpersonal skills - Highly organized with the ability to manage multiple therapists and tasks simultaneously - Ability to work independently and take initiative - Comfortable working U.S. hours Requirements - Remote work from home Fraud Disclaimer ReWorks Solutions will never request payment during recruitment or require in-person office visits. All official communication will come from a ReWorks Solutions email address. Please verify any suspicious messages with our team directly.

• Install and configure testing software on Android devices and Windows laptops. • Connect Android devices to laptops using a USB cable and execute guided testing scenarios. • Perform functional testing across different Android devices and Android OS versions. • Follow testing procedures provided by the engineering team to validate application functionality. • Verify application behaviour, data capture accuracy, and overall system performance. • Perform regression testing after bug fixes and application updates. • Identify, document, and report bugs, issues, and observations in a clear and structured manner. • Maintain accurate testing records and documentation. • Participate in periodic review meetings with the engineering and product teams. • Communicate testing findings and recommendations effectively.

• Install and configure testing software on Android devices and Windows laptops • Connect Android devices to laptops using a USB cable and execute guided testing scenarios • Perform functional testing across different Android devices and Android OS versions • Follow testing procedures provided by the engineering team to validate application functionality • Verify application behaviour, data capture accuracy, and overall system performance • Perform regression testing after bug fixes and application updates • Identify, document, and report bugs, issues, and observations in a clear and structured manner • Maintain accurate testing records and documentation • Participate in periodic review meetings with the engineering and product teams • Communicate testing findings and recommendations effectively

Role Description Apex IT is a global consulting firm that provides award-winning services to transform the customer, employee, and student experiences. Since 1997, Apex IT has provided a full range of enterprise solutions including CRM and related applications that support sales, marketing, and service; financial reporting; HR; and Business Intelligence. As a remote company, we have top talent all over the United States and India and are continuously growing. We provide our team with a flexible work-life balance in addition to the traditional benefits. Qualifications - Experience in Salesforce and Oracle solutions. - Strong understanding of CRM and related applications. - Ability to support sales, marketing, and service functions. - Knowledge of financial reporting, HR, and Business Intelligence. Requirements - Proven track record in consulting or related fields. - Excellent communication and interpersonal skills. - Ability to work independently and as part of a team. - Strong problem-solving skills. Benefits - Comprehensive Medical Insurance (PPO High Deductible or Copay plans) with Wellness Program and Teledoc. - Health Savings Account (HSA). - Medical Flexible Spending Accounts (FSA) – Full and Limited Purpose. - Dental Insurance Options. - Vision Insurance Options. - Critical Illness Insurance. - Accident Insurance. - Hospital Indemnity Insurance. - Profit-Sharing Program. - 401(k) Program (available after eligibility period). - Travel Incentive. - Employer-Paid Life and Accidental Death & Dismemberment Insurance. - Employer-Paid Short-Term Disability. - Employer-Paid Long-Term Disability. - Dependent Care Flexible Spending Account (FSA). - Bi-Weekly Pay via Direct Deposit. - Employee Discount Marketplace. - Voluntary Benefits (Life Insurance, Pre-Paid Legal, Pet Insurance). - Paid Time Off, Paid Sick Leave, Paid Holidays. - Flexible Scheduling. - Remote Work. - Learning and Development Activities. - Employee Assistance Program.