Inframark

Role Description Join Inframark's Community Management Services Team! At Inframark Community Management Services, you’re not just starting a job — you’re building a career. We serve hundreds of master-planned communities and districts with top-tier support, and we invest just as much in our employees. Join a dynamic, innovative team where your growth and success matter. Are you ready to make a difference in community and in your life? We are thrilled to be hiring a can do attitude individual that is ready to add value to others and join a Culture of Servant Leadership in the Community Management Space. Business development seeks to align the needs of the client with our resources, best practices, technology, and services in professionalism, bringing positive impact to communities everywhere. We’re expanding rapidly and need a dynamic Business Development Manager to drive growth, build strategic partnerships, and deliver tailored solutions for community associations. If you thrive on relationship-building, consultative selling, and shaping vibrant communities, this is your opportunity to make an impact. What You’ll Do - Lead Growth Initiatives: Identify and pursue new business opportunities in HOA/CDD and lifestyle sectors. - Consultative Selling: Engage with boards, developers, and community leaders to understand needs and craft solutions. - Proposal Development: Prepare compelling proposals and presentations that showcase our value. - Market Expansion: Collaborate with leadership on strategic plans for emerging markets. - Brand Advocacy: Represent Inframark at industry events, networking forums, and community meetings. Qualifications - Proven success in business development preferably in community management or related industries. - Certifications are helpful: CMCA, AMS, PCAM. - Strong knowledge of HOA governance, budgeting, and vendor coordination. - Exceptional communication and negotiation skills. - Ability to manage multiple priorities in a fast-paced environment. - Tech-savvy with CRM tools and virtual presentation platforms. - Skills in Excel are extremely helpful. Benefits - Competitive Base Salary plus commission compensation package. - Tiered commission structure with high-performance incentives. - Comprehensive benefits and career growth opportunities. - A culture built on servant leadership, collaboration, and innovation.

Role Description We are seeking a skilled, experienced Technical Director to join our Operations and Maintenance Services team supporting a diverse array of treatment facilities across the US. The ideal candidate will have a strong background in water treatment, with a proven track record of providing operational and regulatory compliance expertise to drinking water treatment facilities. This role is critical to helping to ensure the stability, efficiency, and compliance of water treatment systems under our care. The position is location independent with an average expectation of 50% travel (typically 8-10 nights/month). Ideal location is Central or Mountain time zones. Close to a major airport is a plus for reduced travel time. - Technical Expertise: Provide expert guidance across our portfolio of facilities on the operation of water treatment plants, including troubleshooting, process control and optimization, and regulatory compliance. - Stakeholder Collaboration: Work closely with facility-based operational staff, regulatory agencies, company leadership and other stakeholders to ensure alignment with plant performance goals and regulatory requirements. - Quality Assurance: Support the company’s QA programs to ensure the highest standards of service delivery and compliance with all relevant regulations. - Innovation and Improvement: Drive continuous improvement initiatives to enhance the efficiency and effectiveness of operations and maintenance activities. Qualifications - Minimum of Bachelor’s degree in a STEM related field required. Course work in data science/statistical methods is a plus. - Minimum of 10 years of experience in water treatment operations, treatment process troubleshooting and/or regulatory roles. Plant supervisory experience and/or operational licensure is a plus. - Strong knowledge of SDWA requirements and industry standards for water treatment facility performance. - Experience in project or initiative management, including planning, execution, budgeting or costing, and stakeholder management. - Excellent leadership, communication, and interpersonal skills. - Ability to work collaboratively with diverse teams and stakeholders. Requirements - To support a safe and secure workplace, all offers of employment are contingent upon the successful completion of background screening, drug testing, and driving record review where applicable. Benefits - Attractive salary package. - Generous benefits package including health, dental, and life insurance. - 401(k) plan. - Paid time off. - Sick leave. - Holidays. - Wellness plan.

Role Description The Proposal Coordinator is responsible for the generation of proposals, statement of qualifications, and presentations across multiple business units, including Operations & Maintenance, Engineering and our SCADA/Automation & Intelligence team. Primary Responsibilities - Proposal Project Management: - Take direction from Proposal Manager regarding overall proposal strategy and planning. - Oversee the entire proposal process for assigned proposals, SOQs and interview preparations from initial concept to final submission. - Create and maintain detailed schedules and development plans to meet deadlines and RFP requirements. - Interface with Business Development and Operations staff to assess business needs and create project plans. - Content Development and Coordination: - Collect, review, and edit proposal content within both Word and InDesign. - Draft content when needed for review by SMEs. - Design and Production: - Develop and oversee the visual design and production of proposal documents. - Ensure layout, graphics, and formatting meet RFP requirements and align with company branding. - Team Collaboration: - Lead proposal kickoff and debrief meetings. - Coordinate contributors and hold team accountable for assigned deliverables. - Facilitate communication across the team. - Work collaboratively with Corporate Communications and Marketing to develop messaging and product aesthetics. - Quality Control: - Ensure proposals meet company standards for formatting, graphics, and branding. - Perform research to resolve content or compliance issues. - Documentation and Archiving: - Maintain a centralized library of proposal templates, boilerplate text, and past submissions for future use. - Update materials as needed. - Business Development Support: - Assist in researching/tracking new opportunities. - Track proposal outcomes and participate in debrief sessions to improve future submissions. Qualifications - BA/BS Degree in English, Marketing, Business, Communications or a related field. - 3-5 years related experience. - Previous project/proposal management experience. Requirements - Technical Qualifications: - Adobe Suite (InDesign, Illustrator, Photoshop). - Microsoft Office (Word, Excel, PowerPoint). - Time/Project Management: - Highly organized and dependable with the ability to multi-task, collaborate, and work independently. - Balances competing priorities, scheduling issues, and deadlines. - Organization/Quality: - Extreme attention to detail, ensuring compliance with all requirements. - Advanced Editorial Abilities: - Skilled writer/editor able to communicate highly technical concepts to varying audiences. - Communication: - Ability to establish productive working relations within the team. - Ability to take and provide feedback to further collaboration. - Strategic: - Ability to support the department and company goals. - Leadership and Initiative: - Acts in accordance with company vision, mission, and values. - Takes accountability for own performance. - Willing to take on additional assignments in support of the team. - Seeks out opportunities for leadership and development. Physical Demands - The work environment is characteristic of an office environment: sitting, standing, walking, bending and lifting are required to perform job responsibilities. - The employee must occasionally lift and move up to 20 lbs. Travel - 5-10%

Role Description We are seeking an experienced Technical Trainer - Maintenance and Water/Wastewater SME to support Operations & Maintenance (O&M) teams within water and wastewater utilities across the Southeastern United States. This role is ideal for an experienced operator or maintenance professional who would enjoy being responsible for delivering hands-on, technical training to field, plant, and supervisory personnel working in water and wastewater treatment facilities. The ideal candidate brings a background in water and wastewater operations and maintenance, excellent instructional skills, and the ability to translate complex technical concepts into practical, real-world applications for diverse audiences. Training will be delivered primarily through hands-on, on-site engagement, job shadowing, demonstrations, and real work problem solving, supplemented by classroom and virtual sessions as needed. This position has the possibility to be remote with up to 80% travel and candidates must live in Georgia, Alabama, Florida, Louisiana, or Tennessee to be considered. Responsibilities - Deliver in-person and virtual technical training to water and wastewater utility staff, including operators, maintenance technicians, supervisors, and managers. - Train teams on O&M best practices related to treatment processes, distribution and collection systems, equipment, instrumentation, controls, and safety. - Develop, customize, and update training materials (presentations, manuals, job aids, SOPs) aligned with regulatory requirements and operational goals. - Support onboarding and upskilling of water operations and maintenance personnel, including certification and continuing education preparation. - Conduct needs assessments to identify skills gaps and recommend training solutions. - Collaborate with utility leaders, engineering teams, vendors, and regulatory stakeholders to ensure training relevance and accuracy. - Ensure training aligns with applicable federal, state, and local regulations (including EPA, state primacy agencies, OSHA). - Track training participation, effectiveness, and outcomes; provide reports and recommendations for improvement. - Serve as a trusted technical resource for O&M teams across utility sites in multiple states. Qualifications - Hands-on knowledge of treatment processes, distribution/collection systems, pumps, electrical/mechanical systems, SCADA, and maintenance practices required. - Associate’s or Bachelor’s degree in Water/Wastewater Operations, Environmental Science, Engineering, or a related field (or equivalent hands-on experience) preferred; relevant work experience will be considered in lieu of formal degree. - 5+ years of hands-on experience in water or wastewater utility operations and maintenance, Water/Wastewater Operator License preferred. - Familiarity with utility asset management, CMMS, or reliability-centered maintenance. - Strong communication, presentation, and facilitation skills; prior experience as a trainer, instructor, or technical SME; experience training adult learners or leading operational workshops, job shadowing, or field instruction preferred. - Understanding of regulatory and compliance requirements impacting water utilities. - Valid driver’s license; up to 80% overnight travel required. - Bilingual (English/Spanish) a plus. Benefits - Attractive salary package. - Generous benefits package including health, dental, and life insurance. - 401(k) plan. - Paid time off, sick leave, and holidays. - Wellness plan. Company Description Inframark's Operations and Maintenance team is an award-winning team that delivers cutting-edge water, wastewater, and public works services to municipalities, utility districts, and industries. We are dedicated to supporting our employees as well as protecting the environment and the communities we serve. You would be empowered to thrive in a dynamic, supportive, and innovative environment. Our dedication to sustainability and community impact drives us to ensure clean, safe water for future generations. Whether you're at the start of your career or looking for advancement, Inframark offers purpose-driven work and opportunities for growth.

Role Description Inframark is looking for a Vice-President of Business Development. This incumbent will work closely with internal and external stakeholders to develop additional business from existing contract scope expansions and new business pursuits. The VP of Business Development will also work closely with our operations staff to ensure contract renewal success. - Develop a targeted market plan, which should include strategies for competitive takeaways and development of municipalities/industries who have never outsourced before. - Create detailed maps of the decision-making process and all decision maker/influencers for all targets. - Position Inframark as the best partner for the potential client. - Convert the target to a client through client mandated process (RFP, RFQ, Open Bid). - Work with existing operations staff to support expanded scope and renewal efforts. The Business Developer will own the process from beginning to end and marshal our internal resources to a successful outcome. GENERAL RESPONSIBILITIES - Meets or exceeds territory revenue quota at standard gross margins or better. - Identifies prospective projects through current customer relationships, networking, cold calling, and market research. - Understands and leverages market trends affecting the O&M business. - Proactively seeks out solutions to prospective customer problems using the vast internal network of experts. - Works with legal, finance, safety, compliance, operations, and human resources to ensure we are targeting and selling the right work for our employees, clients, and shareholders. - Leads the strategic aspects of proposals (Graphic Designer and Copywriter will support). - Maintains an active pipeline by regularly updating progress in CRM system. - Keeps company management informed of business conditions which may affect assigned product or markets. - Works with marketing and promotion, including advertising, review media, conferences, specials sales, and subsidiary rights. - Attends pre-bids and site meetings. - Presents proposals professionally and creatively to ensure the best result. - Assists in project start-up to ensure all key elements of the proposal are met. - Understands and adheres to all company health and safety procedures as they relate to essential job functions. Qualifications - History of success working in the municipal market and familiarity working with city staff and elected officials. - History of success using a consultative selling model. - Effectively worked with consultants and advocates partnerships. - Working understanding of water, wastewater infrastructure and public works infrastructure. Requirements - Bachelor’s degree and 10+ years of related experience. - Professional Engineer (P.E.), a plus. - Requires overnight travel approximately 30% of the time. Benefits - Attractive salary package. - Generous benefits package with health, dental, and life insurance. - 401(k) plan. - Paid time off, sick leave, and holidays. - Wellness plan.

Join Inframark: Pioneering Automation and Intelligence Step into the future with Inframark's award-winning Automation and Intelligence team. We deliver cutting-edge solutions in instrumentation and controls, industrial cybersecurity, data analysis, and remote network operations center services for water and wastewater plants. Elevate your career and join us at Inframark. Apply today! Why Work for Inframark? Our dedication to sustainability and community impact drives us to ensure clean, safe water for future generations. Whether you're at the start of your career or looking for advancement, Inframark offers purpose-driven work and opportunities for growth. We offer an attractive salary package, including a generous benefits package with health, dental, and life insurance, 401(k) plan, paid time off, sick leave, holidays, and wellness plan. Job Title: DevOps Engineer Location: Remote (Eastern Time zone preferred - AWS GovCloud requirement) Reports To: Sr. Director of Technology and Architecture Position Overview We're looking for a DevOps Engineer who takes ownership of infrastructure. You'll stabilize and modernize the infrastructure supporting WaterMinds, our cloud-based platform for water and wastewater utilities—implementing proper monitoring and alerting, upgrading production environments, establishing operational discipline, and enabling our engineering teams to ship with confidence. You'll follow DevOps best practices, proactively identify and solve problems, and drive infrastructure improvements with minimal direction. The challenge: build and maintain infrastructure that can reliably serve hundreds of utility customers at scale. Your immediate focus is moving our infrastructure from reactive firefighting to proactive maintenance mode. As the platform matures and our data science team ramps up, you'll have the opportunity to transition into MLOps, building the infrastructure that enables machine learning at scale. Key Responsibilities Take ownership of production monitoring and alerting using Prometheus, Grafana, and CloudWatch—proactively identify issues before they become incidents. Modernize production EKS cluster with GitOps practices (ArgoCD), comprehensive monitoring, and proper deployment workflows following industry best practices. Streamline staging deployment process; eliminate branch-based workarounds and establish clean GitOps patterns. Design infrastructure patterns that scale to hundreds of customers and own AWS infrastructure operations including patching, maintenance, cost optimization, and security compliance—stay ahead of requirements. Expand into MLOps—building the infrastructure that enables data scientists to deploy models at scale across multiple utility customers once DevOps operations are automated. Manage Kubernetes clusters (EKS) including pod migrations, resource optimization, troubleshooting, and security updates—proactively, not reactively. Maintain infrastructure as code using Terraform and Ansible following best practices—all changes tested in non-production before deployment. Support engineering teams with infrastructure needs, unblock them quickly, and establish self-service patterns where possible—anticipate needs, don't wait for requests. Manage message queue infrastructure (Kafka/Redpanda) including retention policies, storage optimization, and performance tuning. Document infrastructure, create runbooks, and automate operational tasks to move systems into maintenance mode. Clean up technical debt—proactively identify infrastructure to decommission, resources to consolidate, and costs to optimize. Qualifications 5+ years of experience in DevOps, infrastructure, or site reliability engineering. Demonstrated ability to take ownership and initiative—you see what needs to be done and do it without waiting for direction. Deep knowledge of DevOps and infrastructure best practices—you know what good looks like and implement it proactively. Strong Kubernetes experience (EKS preferred) including cluster management, deployments, services, and troubleshooting. Hands-on AWS experience (EC2, EKS, ECS, RDS, VPC, IAM, CloudWatch, S3). Infrastructure as code proficiency (Terraform and Ansible). GitOps experience (ArgoCD, Flux, or similar). CI/CD pipeline experience (Bitbucket Pipelines, Jenkins, GitHub Actions, or similar). Monitoring and observability experience (Prometheus and Grafana preferred). Python scripting ability for automation and tooling. US citizenship (required for AWS GovCloud access). Self-starter mentality—you identify problems and opportunities, then drive solutions to completion. Proven track record of delivering tested, high-quality infrastructure changes on schedule. Excellent communication skills—proactive about sharing status, raising blockers, and documenting decisions. Bonus Points For Curiosity about machine learning and interest in transitioning to MLOps as the platform matures. Any MLOps or ML infrastructure experience (KServe, Kubeflow, SageMaker, model serving). Experience with data pipelines, feature engineering, or supporting data science teams. AWS GovCloud experience and understanding of compliance requirements (FedRAMP). Experience with message queue systems (Kafka, Redpanda). Container security and vulnerability scanning (Snyk). Background in SaaS platforms, IoT, or critical infrastructure. Inframark is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability. Learn more about us at Automation and Intelligence - Inframark

Join Inframark: Leading the Way in Water Management Inframark's Operations and Maintenance team is an award-winning team that delivers cutting-edge water, wastewater, and public works services to municipalities, utility districts, and industries. We are dedicated to supporting our employees as well as protecting the environment and the communities we serve. You would be empowered to thrive in a dynamic, supportive, and innovative environment. Take the next step in your career and join us at Inframark. Apply today! Why Work for Inframark? Our dedication to sustainability and community impact drives us to ensure clean, safe water for future generations. Whether you're at the start of your career or looking for advancement, Inframark offers purpose-driven work and opportunities for growth. We offer an attractive salary package, including a generous benefits package with health, dental, and life insurance, 401(k) plan, paid time off, sick leave, holidays, and wellness plan. Technical Director – Wastewater Treatment We are seeking a skilled, experienced Technical Director to join our Operations and Maintenance Services team supporting a diverse array of treatment facilities across the southeastern US. The ideal candidate will have a strong background in wastewater treatment, with a proven track record of providing operational and regulatory compliance expertise to wastewater treatment facilities. This role is critical to helping to ensure the stability, efficiency, and compliance of wastewater treatment systems under our care.  The position is location independent within the southeast US / Gulf states, with an average expectation of 50% travel (typically 8-10 nights/month). RESPONSIBILITIES: - Technical Expertise: Provide expert guidance across our portfolio of facilities on the operation of wastewater treatment plants, including troubleshooting, process control and optimization, and regulatory compliance. - Stakeholder Collaboration: Work closely with facility-based operational staff, regulatory agencies, company leadership and other stakeholders to ensure alignment with plant performance goals and regulatory requirements. - Quality Assurance: Support the company’s QA programs to ensure the highest standards of service delivery and compliance with all relevant regulations. - Innovation and Improvement: Drive continuous improvement initiatives to enhance the efficiency and effectiveness of operations and maintenance activities. QUALIFICATIONS: - Minimum of Bachelor’s degree in a STEM related field required. Course work in data science/statistical methods is a plus. - Minimum of 10 years of experience in wastewater treatment operations, treatment process troubleshooting and/or regulatory roles.  Plant supervisory experience and/or operational licensure is a plus. - Strong knowledge of CWA requirements and industry standards for wastewater treatment facility performance. - Experience in project or initiative management, including planning, execution, budgeting or costing, and stakeholder management. - Excellent leadership, communication, and interpersonal skills. - Ability to work collaboratively with diverse teams and stakeholders. Inframark is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability. Learn more about us at Operations and Maintenance - Inframark

Join Inframark: Leading the Way in Water Management Inframark's Operations and Maintenance team is an award-winning team that delivers cutting-edge water, wastewater, and public works services to municipalities, utility districts, and industries. We are dedicated to supporting our employees as well as protecting the environment and the communities we serve. You would be empowered to thrive in a dynamic, supportive, and innovative environment. Take the next step in your career and join us at Inframark. Apply today! Why Work for Inframark? Our dedication to sustainability and community impact drives us to ensure clean, safe water for future generations. Whether you're at the start of your career or looking for advancement, Inframark offers purpose-driven work and opportunities for growth. We offer an attractive salary package, including a generous benefits package with health, dental, and life insurance, 401(k) plan, paid time off, sick leave, holidays, and wellness plan. Technical Director – Drinking Water Treatment We are seeking a skilled, experienced Technical Director to join our Operations and Maintenance Services team supporting a diverse array of treatment facilities across the US. The ideal candidate will have a strong background in water treatment, with a proven track record of providing operational and regulatory compliance expertise to drinking water treatment facilities. This role is critical to helping to ensure the stability, efficiency, and compliance of water treatment systems under our care. The position is location independent with an average expectation of 50% travel (typically 8-10 nights/month). RESPONSIBILITIES: - Technical Expertise: Provide expert guidance across our portfolio of facilities on the operation of water treatment plants, including troubleshooting, process control and optimization, and regulatory compliance. - Stakeholder Collaboration: Work closely with facility-based operational staff, regulatory agencies, company leadership and other stakeholders to ensure alignment with plant performance goals and regulatory requirements. - Quality Assurance: Support the company’s QA programs to ensure the highest standards of service delivery and compliance with all relevant regulations. - Innovation and Improvement: Drive continuous improvement initiatives to enhance the efficiency and effectiveness of operations and maintenance activities. QUALIFICATIONS: - Minimum of Bachelor’s degree in a STEM related field required. Course work in data science/statistical methods is a plus. - Minimum of 10 years of experience in water treatment operations, treatment process troubleshooting and/or regulatory roles. Plant supervisory experience and/or operational licensure is a plus. - Strong knowledge of SDWA requirements and industry standards for water treatment facility performance. - Experience in project or initiative management, including planning, execution, budgeting or costing, and stakeholder management. - Excellent leadership, communication, and interpersonal skills. - Ability to work collaboratively with diverse teams and stakeholders. Inframark is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability. Learn more about us at Operations and Maintenance - Inframark

Role Description We are seeking an experienced Technical Trainer to support Operations & Maintenance (O&M) teams within water and wastewater utilities across the Southeastern United States. This role is responsible for delivering hands-on, technical training to field, plant, and supervisory personnel to ensure safe, efficient, and compliant operation of water utility systems. The ideal candidate brings a background in water and wastewater operations and maintenance, excellent instructional skills, and the ability to translate complex technical concepts into practical, real-world applications for diverse audiences. This position has the possibility to be remote with up to 80% travel and candidates must live in Georgia, Alabama, Florida, Louisiana or Tennessee to be considered. Responsibilities - Deliver in-person and virtual technical training to water and wastewater utility staff, including operators, maintenance technicians, supervisors, and managers. - Train teams on O&M best practices related to treatment processes, distribution and collection systems, equipment, instrumentation, controls, and safety. - Develop, customize, and update training materials (presentations, manuals, job aids, SOPs) aligned with regulatory requirements and operational goals. - Support onboarding and upskilling of water operations and maintenance personnel, including certification and continuing education preparation. - Conduct needs assessments to identify skills gaps and recommend training solutions. - Collaborate with utility leaders, engineering teams, vendors, and regulatory stakeholders to ensure training relevance and accuracy. - Ensure training aligns with applicable federal, state, and local regulations (including EPA, state primacy agencies, OSHA). - Track training participation, effectiveness, and outcomes; provide reports and recommendations for improvement. - Serve as a trusted technical resource for O&M teams across utility sites in multiple states. Qualifications - Associate’s or Bachelor’s degree in Water/Wastewater Operations, Environmental Science, Engineering, or a related field (or equivalent hands-on experience) preferred; relevant work experience will be considered in lieu of formal degree. - 5+ years of experience in water or wastewater utility operations and maintenance, Water/Wastewater Operator License preferred. - Hands-on knowledge of treatment processes, distribution/collection systems, pumps, electrical/mechanical systems, SCADA, and maintenance practices. - Familiarity with utility asset management, CMMS, or reliability-centered maintenance. - Strong communication, presentation, and facilitation skills; prior experience as a trainer, instructor, or technical SME; experience training adult learners or leading operational workshops, job shadowing, or field instruction preferred. - Understanding of regulatory and compliance requirements impacting water utilities. - Valid driver’s license; up to 80% overnight travel required. - Bilingual (English/Spanish) a plus. Benefits - Attractive salary package. - Generous benefits package including health, dental, and life insurance. - 401(k) plan. - Paid time off, sick leave, and holidays. - Wellness plan.

Join Inframark: Pioneering Automation and Intelligence Step into the future with Inframark's award-winning Automation and Intelligence team. We deliver cutting-edge solutions in instrumentation and controls, industrial cybersecurity, data analysis, and remote network operations center services for water and wastewater plants. Elevate your career and join us at Inframark. Apply today! Why Work for Inframark? Our dedication to sustainability and community impact drives us to ensure clean, safe water for future generations. Whether you're at the start of your career or looking for advancement, Inframark offers purpose-driven work and opportunities for growth. We offer an attractive salary package, including a generous benefits package with health, dental, and life insurance, 401(k) plan, paid time off, sick leave, holidays, and wellness plan. Job Title: DevOps Engineer Location: Remote (Eastern Time zone preferred - AWS GovCloud requirement) Reports To: Sr. Director of Technology and Architecture Position Overview We're looking for a DevOps Engineer who takes ownership of infrastructure. You'll stabilize and modernize the infrastructure supporting WaterMinds, our cloud-based platform for water and wastewater utilities—implementing proper monitoring and alerting, upgrading production environments, establishing operational discipline, and enabling our engineering teams to ship with confidence. You'll follow DevOps best practices, proactively identify and solve problems, and drive infrastructure improvements with minimal direction. The challenge: build and maintain infrastructure that can reliably serve hundreds of utility customers at scale. Your immediate focus is moving our infrastructure from reactive firefighting to proactive maintenance mode. As the platform matures and our data science team ramps up, you'll have the opportunity to transition into MLOps, building the infrastructure that enables machine learning at scale. Key Responsibilities Take ownership of production monitoring and alerting using Prometheus, Grafana, and CloudWatch—proactively identify issues before they become incidents. Modernize production EKS cluster with GitOps practices (ArgoCD), comprehensive monitoring, and proper deployment workflows following industry best practices. Streamline staging deployment process; eliminate branch-based workarounds and establish clean GitOps patterns. Design infrastructure patterns that scale to hundreds of customers and own AWS infrastructure operations including patching, maintenance, cost optimization, and security compliance—stay ahead of requirements. Expand into MLOps—building the infrastructure that enables data scientists to deploy models at scale across multiple utility customers once DevOps operations are automated. Manage Kubernetes clusters (EKS) including pod migrations, resource optimization, troubleshooting, and security updates—proactively, not reactively. Maintain infrastructure as code using Terraform and Ansible following best practices—all changes tested in non-production before deployment. Support engineering teams with infrastructure needs, unblock them quickly, and establish self-service patterns where possible—anticipate needs, don't wait for requests. Manage message queue infrastructure (Kafka/Redpanda) including retention policies, storage optimization, and performance tuning. Document infrastructure, create runbooks, and automate operational tasks to move systems into maintenance mode. Clean up technical debt—proactively identify infrastructure to decommission, resources to consolidate, and costs to optimize. Qualifications 5+ years of experience in DevOps, infrastructure, or site reliability engineering. Demonstrated ability to take ownership and initiative—you see what needs to be done and do it without waiting for direction. Deep knowledge of DevOps and infrastructure best practices—you know what good looks like and implement it proactively. Strong Kubernetes experience (EKS preferred) including cluster management, deployments, services, and troubleshooting. Hands-on AWS experience (EC2, EKS, ECS, RDS, VPC, IAM, CloudWatch, S3). Infrastructure as code proficiency (Terraform and Ansible). GitOps experience (ArgoCD, Flux, or similar). CI/CD pipeline experience (Bitbucket Pipelines, Jenkins, GitHub Actions, or similar). Monitoring and observability experience (Prometheus and Grafana preferred). Python scripting ability for automation and tooling. US citizenship (required for AWS GovCloud access). Self-starter mentality—you identify problems and opportunities, then drive solutions to completion. Proven track record of delivering tested, high-quality infrastructure changes on schedule. Excellent communication skills—proactive about sharing status, raising blockers, and documenting decisions. Bonus Points For Curiosity about machine learning and interest in transitioning to MLOps as the platform matures. Any MLOps or ML infrastructure experience (KServe, Kubeflow, SageMaker, model serving). Experience with data pipelines, feature engineering, or supporting data science teams. AWS GovCloud experience and understanding of compliance requirements (FedRAMP). Experience with message queue systems (Kafka, Redpanda). Container security and vulnerability scanning (Snyk). Background in SaaS platforms, IoT, or critical infrastructure. Inframark is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability. Learn more about us at Automation and Intelligence - Inframark