Infinite Electronics International, Inc.
Remote Jobs
Infinite Electronics is committed to building a diverse workforce and providing equal employment opportunities to all qualified candidates. All hiring decisions are based on qualifications, skills, and business needs, without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, age, national origin, disability, or any other status protected by applicable law.
15 Jobs
Principal Mechanical Architect
Infinite Electronics International, Inc.Infinite Electronics is committed to building a diverse workforce and providing equal employment opportunities to all qualified candidates. All hiring decisions are based on qualifications, skills, and business needs, without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, age, national origin, disability, or any other status protected by applicable law.
Role Description Infinite Electronics is seeking a Principal Mechanical Architect. This role serves as the technical authority for mechanical packaging, system integration, and reliability engineering supporting data center connectivity and infrastructure solutions. This role partners closely with customers, engineering teams, and solution architects to translate design intent into manufacturable, scalable, and reliable products. The Mechanical Architect will develop integrated system solutions while identifying opportunities to improve performance, quality, manufacturability, serviceability, and time-to-market. - Lead mechanical architecture and packaging design for data center hardware and interconnect solutions. - Collaborate with customers to understand application requirements, environmental conditions, and operational constraints. - Develop mechanical design concepts supporting product functionality, reliability, and manufacturability. - Partner with electrical, manufacturing, and quality teams to ensure subsystem integration and design alignment. - Conduct design reviews, failure analysis, and root-cause investigations. - Evaluate materials, thermal performance, structural integrity, and environmental considerations. - Support new product introduction and product lifecycle management activities. - Develop design standards, best practices, and engineering guidelines. - Review supplier capabilities and manufacturing processes to ensure successful product execution. - Identify opportunities to improve product quality, cost, and delivery performance. Qualifications - Bachelor's degree in Mechanical Engineering or related discipline. - Minimum 10 years of mechanical design and product development experience. - Experience supporting data center infrastructure, electronics packaging, connectivity products, or related technologies. - Strong knowledge of mechanical design principles, tolerance analysis, thermal management, and reliability engineering. - Experience utilizing CAD and simulation tools. Requirements - Master's degree in Mechanical Engineering (preferred). - Experience with DFMA, FMEA, and reliability testing methodologies (preferred). - Experience supporting high-volume manufacturing environments (preferred). - Knowledge of data center infrastructure and interconnect technologies (preferred). - Experience leading cross-functional product development initiatives (preferred). Company Description Infinite Electronics is an Equal Opportunity Employer and makes employment decisions based on business needs, job requirements, and individual qualifications, without regard to any status protected by applicable federal, state, or local law.
Installation Sales
Infinite Electronics International, Inc.Infinite Electronics is committed to building a diverse workforce and providing equal employment opportunities to all qualified candidates. All hiring decisions are based on qualifications, skills, and business needs, without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, age, national origin, disability, or any other status protected by applicable law.
Role Description Source new Low Voltage, Voice, Data & Fiber Optic Cabling sales opportunities along with Audio/Visual and IT Installation sales opportunities nationally for the Installation Department on a daily basis. - Source new Cabling/Audio Visual sales opportunities through inbound lead follow-up and outbound cold calls and emails. - Understand customer needs and requirements. - Formulate solutions, produce accurate and timely estimates then follow up with prospective clients. - Close sales and achieve monthly quotas. - Research accounts, identify key players and generate interest. - Maintain and expand the company’s database of prospects. - Set up and deliver sales presentations, product/service demonstrations, and other sales actions. - Assist in creating RFP responses to potential clients. - Where necessary, support marketing efforts such as trade shows, exhibits, and other events. - Make outbound follow-up calls to existing clients via telephone and email cross-sell and up-sell. - Handle inbound, unsolicited prospect calls and convert into sales. - Overcome objections of prospective customers. - Emphasize product/service features and benefits, quote prices, discuss credit terms, and prepare sales order forms and/or reports. - Enter new customer data and update changes to existing accounts in the corporate database. - Attend periodic sales training where applicable. - Other duties as assigned. Qualifications - Microsoft Office Suite (Word, Excel, Outlook) - CRM - Database Operation - General phone skills - Organized Requirements - Reliable, dependable, diligent - Highly organized with good time management skills - Task oriented - Attention to detail - Able to work under pressure and deadlines - Ability to multi-task and prioritize - Effective communication skills - The successful candidate shall exhibit a sense of ownership, urgency, be solution orientated, collaborative and accountable. Education and/or Experience - High School Diploma or equal - College – 2 years + - 2 years previous sales experience Physical Job Requirements - Frequently remains in a stationary position and occasionally moves about the office or worksite to access files, supplies, or attend meetings. - Frequently uses hands and fingers to operate office equipment such as a keyboard, mouse, telephone, and other standard office tools. - Must be able to visually assess information on screens, documents, and reports. - Frequently reads, interprets, and analyzes written and visual information. - Occasionally lifts or moves items up to 10–15 pounds (e.g., files, laptop, meeting materials). - Must be able to effectively communicate information and ideas in person, via video conference, and through written communication. - Works primarily in an office or remote office environment with standard business equipment. - May require extended periods of screen time. - May occasionally be required to attend meetings or events outside of normal workspace or business hours. Environment - The work environment is typically considered to be an office environment located on-site, within an Infinite location, during regular or extended business hours. - The work environment may include the employee’s residence (Work from Home) or a hybrid combination of home and on-site facility. Accommodation - Candidates for the position should be able to perform essential job duties in the described work environment with or without accommodation. - Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Equal Employment Opportunity Infinite Electronics is proud to be an Equal Employment Opportunity and Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, marital status, age, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are committed to building a diverse workforce and actively encourage women, minorities, individuals with disabilities, and veterans to apply.
Data Warehouse Manager
Infinite Electronics International, Inc.Infinite Electronics is committed to building a diverse workforce and providing equal employment opportunities to all qualified candidates. All hiring decisions are based on qualifications, skills, and business needs, without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, age, national origin, disability, or any other status protected by applicable law.
Role Description We are seeking a highly skilled and business-focused Data Warehouse Manager to lead the strategy, architecture, development, governance, and operational support of our enterprise data warehouse and analytics platforms. This role will oversee the design and management of modern cloud-based data platforms, data integration pipelines, semantic models, reporting environments, and AI-ready data foundations supporting ERP, CRM, ecommerce, supply chain, finance, and operational analytics. The ideal candidate combines strong technical leadership with business process knowledge and experience managing enterprise-scale data environments in manufacturing, distribution, or ecommerce organizations. This individual must be a hands-on “player-coach” with advanced technical skills who can both lead a team and actively contribute to architecture, engineering, troubleshooting, and delivery execution. Key Responsibilities - Data Warehouse & Platform Leadership - Lead the administration, architecture, and optimization of the enterprise data warehouse environment. - Manage modern cloud data platforms including Microsoft Fabric, SQL Server, Lakehouse/Warehouse platforms, and related analytics technologies. - Define and maintain enterprise data architecture standards, modeling strategies, naming conventions, and governance practices. - Oversee dimensional modeling, semantic models, curated datasets, and enterprise KPI frameworks. - Data Integration & Engineering - Manage end-to-end data pipelines integrating ERP, CRM, ecommerce, WMS, finance, and third-party systems. - Oversee ELT/ETL development, orchestration, monitoring, and optimization. - Ensure secure and scalable API/OData-based integrations across enterprise applications. - Partner with application teams to support data onboarding and system harmonization initiatives. - Analytics & Reporting - Support enterprise reporting and self-service analytics using Power BI and Excel. - Manage shared semantic models, reusable business measures, and governed reporting datasets. - Collaborate with business stakeholders to deliver operational dashboards and executive reporting. - Ensure data freshness, performance optimization, and reporting reliability. - Data Governance & Quality - Implement enterprise data governance processes, stewardship, and master data management practices. - Develop data quality monitoring, reconciliation, lineage, and audit controls to drive compliance with the agreed-upon data governance plan. - Partner with business leaders to support data ownership, stewardship, and governance accountability across the organization. - Maintain security models and role-based access controls for sensitive data domains. - Leadership & Team Management - Lead, mentor, and develop a high-performing team of data engineers while incorporating offshore and contract resources into the overall delivery model. - Serve as a hands-on 'player-coach' leader capable of both managing the team and actively contributing to architecture, troubleshooting, optimization, and solution delivery. - Provide advanced technical leadership across data engineering, semantic modeling, integration architecture, and analytics platforms. - Establish development standards, deployment processes, operational support procedures, and technical best practices. - Manage project prioritization, vendor coordination, resource planning, and cross-functional collaboration. - Drive accountability, continuous improvement, and delivery execution across the data and analytics organization. - AI & Advanced Analytics Enablement - Support AI/ML and Copilot initiatives by building AI-ready enterprise data foundations. - Enable near real-time analytics, automation, and operational intelligence capabilities. - Partner with digital transformation and enterprise systems teams on strategic initiatives. Qualifications - Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field, or 5+ years of equivalent hands-on experience in data warehousing, analytics, or data engineering environments. - 7+ years of experience in data warehousing, BI, or enterprise analytics environments. - 3+ years of experience managing and developing technical teams. - Proven experience operating as a hands-on technical leader with strong architecture and troubleshooting capabilities. - Strong background supporting data and analytics environments within manufacturing and distribution organizations. - Good understanding of how sales performance, customer segmentation, pricing, channel performance, and operational KPIs are measured within manufacturing and distribution environments. - Good understanding of ecommerce performance metrics, digital customer behavior, conversion analytics, and Google Analytics reporting within B2B and B2C ecommerce environments. - Strong experience with Microsoft Fabric, SQL Server / T-SQL, Power BI, Power Platform, Dataverse architectures, Data Lake/Lakehouse architectures, and API/OData integrations. - Experience designing and managing enterprise-scale ETL/ELT pipelines. - Strong understanding of dimensional modeling, semantic models, data ontology, enterprise data relationships, and governed business data structures. - Experience supporting ERP, CRM, and operational systems integrations. - Must have experience working in Git and/or Azure DevOps-based development environments, including source control, branching strategies, CI/CD pipelines, release management, and agile development practices. - Strong verbal, written, and presentation communication skills with the ability to communicate effectively across both technical and non-technical audiences. - Strong leadership and stakeholder management skills. Preferred Qualifications - Experience integrating systems such as Microsoft Dynamics NAV / Business Central, Dynamics 365 CRM, ecommerce platforms, and WMS systems. - Experience with Azure AI / OpenAI services, Databricks or PySpark, AI agents and automation platforms, Master Data Management (MDM), and Enterprise API architecture. - Familiarity with DevOps and CI/CD deployment practices. Technical Skills - Microsoft Fabric - Power BI - SQL Server / PostgreSQL - Power Platform - Dataverse - DAX - Data Modeling - Data Ontology & Semantic Modeling - REST APIs / OData - Python or Spark (preferred) - Git / Azure DevOps - Data Governance & Security Success Metrics - Improved enterprise reporting performance and data reliability. - Increased adoption of governed self-service analytics. - Reduced data latency and faster delivery of operational insights. - Improved data quality and consistency across systems. - Scalable foundation for AI and advanced analytics initiatives. Leadership Competencies - Strategic thinker with strong operational execution. - Strong collaboration across business and technical teams. - Ability to simplify complex technical concepts for business stakeholders. - Process-oriented with strong governance discipline. - Continuous improvement mindset with focus on scalability and automation. Physical/Environmental Requirements - Frequently remains in a stationary position and occasionally moves about the office or worksite to access files, supplies, or attend meetings. - Frequently uses hands and fingers to operate office equipment such as a keyboard, mouse, telephone, and other standard office tools. - Must be able to visually assess information on screens, documents, and reports. - Frequently reads, interprets, and analyzes written and visual information. - Occasionally lifts or moves items up to 10–15 pounds (e.g., files, laptop, meeting materials). - Must be able to effectively communicate information and ideas in person, via video conference, and through written communication. - Works primarily in an office or remote office environment with standard business equipment. - May require extended periods of screen time. - May occasionally be required to attend meetings or events outside of normal workspace or business hours. Accommodation Candidates for the position should be able to perform essential job duties in described work environment with or without accommodation. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Equal Employment Opportunity Infinite Electronics is proud to be an Equal Employment Opportunity and Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, marital status, age, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are committed to building a diverse workforce.
Associate Product Engineer
Infinite Electronics International, Inc.Infinite Electronics is committed to building a diverse workforce and providing equal employment opportunities to all qualified candidates. All hiring decisions are based on qualifications, skills, and business needs, without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, age, national origin, disability, or any other status protected by applicable law.
Role Description The Associate Product Engineer will gain hands-on experience in the product development lifecycle, including qualification of new products, troubleshooting issues, and contributing to customer support and internal process improvements. This position reports to the Product Development Engineering Supervisor. This is a great opportunity for an early-career engineer to grow their skills in product development, while learning from experienced team members in a dynamic and fast-paced environment. Essential Duties and Responsibilities: - Assist in the testing, evaluation, and qualification of Fiber Optic transceivers and related products. - Support the creation and maintenance of product documentation, including technical requirements and datasheets. - Collaborate with senior engineers and suppliers to troubleshoot basic technical issues and help identify solutions. - Maintain product records and assist in organizing engineering databases. - Learn to use electronic test equipment to perform product validation and diagnostics. - Provide entry-level technical support for internal teams and customers as needed. - Help prepare presentations, reports, and technical data summaries for review by senior staff. - Stay current on basic industry trends and technologies in fiber optics and networking. - Participate in team meetings and contribute to cross-functional projects as assigned. Qualifications - Associate’s or Bachelor’s degree in Electrical Engineering, Computer Science, or related technical field. - Internship or project experience with electronics, fiber optics, or networking is a plus. - Basic understanding of networking platforms and terminology. - Familiarity with reading datasheets, schematics, and technical drawings. - Interest in working with suppliers and cross-functional teams. - Strong written and verbal communication skills. - Willingness to learn and take initiative on assigned tasks. Requirements - Bachelor’s degree in Electrical Engineering or Computer Science (preferred). - Exposure to fiber optic or telecommunications technologies through coursework or internships. - Experience with tools such as oscilloscopes, network analyzers, or other lab equipment. - Familiarity with transceiver coding or basic microcontroller programming. Personal Traits and Characteristics - Highly organized and detail-oriented. - Effective communicator across technical and non-technical audiences. - Results-driven with ability to manage multiple priorities. - Collaborative, innovative, and solution-focused. Physical Job Requirements - Frequently remains in a stationary position and occasionally moves about the office or worksite to access files, supplies, or attend meetings. - Frequently uses hands and fingers to operate office equipment such as a keyboard, mouse, telephone, and other standard office tools. - Must be able to visually assess information on screens, documents, and reports. - Frequently reads, interprets, and analyzes written and visual information. - Occasionally lifts or moves items up to [10–15] pounds (e.g., files, laptop, meeting materials). - Must be able to effectively communicate information and ideas in person, via video conference, and through written communication. - Works primarily in an office or remote office environment with standard business equipment. Reports To Engineering Supervisor Work Environment This role may be either remote or at an office location. Employees may work from their home office and regularly collaborate with colleagues across various company sites during normal or extended business hours, as needed. Office-based work depends on an employee's proximity to an Infinite facility and may be determined by management. Travel is part of this role’s responsibilities, including customer visits, supplier meetings, industry conferences, and internal gatherings. Accommodation Candidates for the position should be able to perform essential job duties in described work environment with or without accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Equal Employment Opportunity Infinite Electronics is proud to be an Equal Employment Opportunity and Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, marital status, age, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are committed to building a diverse workforce and we actively encourage women, minorities, people with disabilities and veterans to apply.
Principal Electrical Engineer
Infinite Electronics International, Inc.Infinite Electronics is committed to building a diverse workforce and providing equal employment opportunities to all qualified candidates. All hiring decisions are based on qualifications, skills, and business needs, without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, age, national origin, disability, or any other status protected by applicable law.
Role Description The Principal Engineer is a senior technical leadership role responsible for the design, development, and delivery of advanced protection systems that safeguard electrical infrastructure from transient surges, lightning, and electromagnetic pulse (EMP) threats. This position applies advanced mathematical and engineering principles to develop innovative product and system designs that meet stringent performance, reliability, and regulatory requirements. - Lead the design, simulation, validation, and documentation of diode-based surge protection systems for power, data, and RF applications. - Serve as a technical authority and provide leadership across project teams, guiding complex engineering decisions. - Influence and direct efforts across multiple engineering disciplines, fostering collaboration and driving successful product development outcomes. Qualifications - Masters of Science degree in Electrical Engineering or similar field. - 10+ years of experience in Electrical Protection design. - Deep technical knowledge of surge protection, transient suppression, and EMI/EMC design. - Experience with materials development and reliability analysis in high-voltage or surge protection applications (e.g., ceramics, polymers, coatings, or metallization systems) is preferred. - Expertise in diode technologies (TVS, Zener, Schottky) and high-speed/high-power applications. - Strong experience in RF systems, data line protection, and power distribution networks. - Proficiency with simulation tools (SPICE, HFSS, CST, ADS) and PCB design tools (Altium). - Familiarity with MIL-STD-461, IEC 61000, and related compliance standards. - Strong analytical, troubleshooting, and root cause analysis skills. - Experience with lab testing, validation, and EMC test methods. - Ability to lead complex technical projects and cross-functional teams. - U.S. Citizenship or Permanent Residency required for ITAR compliance. Requirements - Provide architectural leadership for next-generation surge protection solutions across power, data, and RF applications. - Define and drive product and technology strategy, influencing design standards, engineering best practices, and roadmap innovation. - Perform advanced modeling and simulation (e.g., transient events, EMI/EMC, signal integrity) to inform design decisions. - Lead prototype development, validation, and formal qualification to industry standards (IEC, IEEE, MIL-STD). - Ensure designs meet performance, reliability, regulatory, and safety requirements, including ISR/DoD/ITAR compliance where applicable. - Oversee design reviews, ensuring technical rigor and adherence to company and industry standards. - Identify technical risks early and implement mitigation strategies to ensure successful project execution. - Lead failure analysis, root cause investigations, and corrective actions to improve product reliability. - Present technical concepts, design results, and solutions to internal teams and external stakeholders. - Stay current with emerging technologies, industry trends, and regulatory requirements relevant to protection systems. Benefits - Remote or in-office work environment. - Collaboration with colleagues across various company sites. - Travel for customer visits, supplier meetings, industry conferences, and internal gatherings. Physical Job Requirements - Frequently remains in a stationary position and occasionally moves about the office or worksite to access files, supplies, or attend meetings. - Frequently uses hands and fingers to operate office equipment such as a keyboard, mouse, telephone, and other standard office tools. - Must be able to visually assess information on screens, documents, and reports. - Frequently reads, interprets, and analyzes written and visual information. - Occasionally lifts or moves items up to 10–15 pounds (e.g., files, laptop, meeting materials). - Must be able to effectively communicate information and ideas in person, via video conference, and through written communication. - Works primarily in an office or remote office environment with standard business equipment. - May require extended periods of screen time. - May occasionally be required to attend meetings or events outside of normal workspace or business hours. Reports To Senior Engineering Manager Work Environment This role is designated as remote or in-office. This position can be carried out remotely or in an office setting. Employees may work from their home office, regularly collaborating with colleagues across various company sites during normal or extended business hours when necessary. Office-based work depends on an employee's proximity to an Infinite facility and may be determined by management. Accommodation Candidates for the position should be able to perform essential job duties in the described work environment with or without accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Equal Employment Opportunity Infinite Electronics is proud to be an Equal Employment Opportunity and Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, marital status, age, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are committed to building a diverse workforce and we actively encourage women, minorities, people with disabilities and veterans to apply.
CAD Engineering Manager
Infinite Electronics International, Inc.Infinite Electronics is committed to building a diverse workforce and providing equal employment opportunities to all qualified candidates. All hiring decisions are based on qualifications, skills, and business needs, without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, age, national origin, disability, or any other status protected by applicable law.
Role Description Infinite Electronics Inc., a global supplier of electronics components and subassemblies, is seeking to fill a CAD Engineering Manager position. The CAD Engineering Manager’s role is a leadership position that includes: - Leading a team of CAD drafters & Engineering Change Management (ECM) specialists. - Ensuring schedule requirements for new product drawings and models processed by the CAD Team are met. - Interacting with customers, members of the product management team, and other departments. - Supporting legacy business with respect to CAD requirements including standard products, custom products, and engineering change management. - Managing the day-to-day assignments of the CAD group and generating metrics of group performance. - Ensuring strict adherence to processes and procedures by direct reports. - Overseeing the planning, organizing, and controlling of CAD creation in support of new products. - Ensuring the integrity of CAD content through the product life cycle. - Development and deployment of new processes in conjunction with leadership may be required. Qualifications - 4-year technical degree (BSME or BSEE preferred). - 10 years of relevant CAD experience or demonstrated dedication to high quality CAD work in lieu of degree. - 5 years of experience in managing a CAD team. - Business education or training highly desirable. - Experience in creating, managing, and loading CAD files in the PDM Solidworks environment. - Experience in Engineering Change Management process and tools. - One year of practical electronics components experience. - High level of computer proficiency – MS Office, SharePoint, Smartsheet, Internet. - Experience in maintaining, tracking, and reporting metrics. - Knowledge of ERP, Solidworks CAD tool, and Product Database Management. Requirements - Proficient with Smartsheet. - Additional languages (Spanish, Chinese). - Exposure to Product Lifecycle Management (PLM) database. - Familiar with Microsoft Dynamics NAV (“Navision”) and Solidworks PDM. Benefits - Leadership capability. - Reliable, dependable, diligent. - Ability to direct others to meet corporate and departmental goals. - Skills such as problem solving, adaptability, and teamwork. - Highly organized with good time management skills. - Excellent work attendance record. - Task oriented. - Attention to detail. - Able to work under pressure and deadlines. - Ability to multi-task and prioritize. - Effective communication skills. Physical Job Requirements - Frequently remains in a stationary position and occasionally moves about the office or worksite to access files, supplies, or attend meetings. - Frequently uses hands and fingers to operate office equipment such as a keyboard, mouse, telephone, and other standard office tools. - Must be able to visually assess information on screens, documents, and reports. - Frequently reads, interprets, and analyzes written and visual information. - Occasionally lifts or moves items up to 10–15 pounds (e.g., files, laptop, meeting materials). - Must be able to effectively communicate information and ideas in person, via video conference, and through written communication. - Works primarily in an office or remote office environment with standard business equipment. - May require extended periods of screen time. - May occasionally be required to attend meetings or events outside of normal workspace or business hours. Accommodation Candidates for the position should be able to perform essential job duties in the described work environment with or without accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Equal Employment Opportunity Infinite Electronics is proud to be an Equal Employment Opportunity and Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, marital status, age, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are committed to building a diverse workforce and actively encourage women, minorities, individuals with disabilities, and veterans to apply.
Sales Quality & Excellence Owner
Infinite Electronics International, Inc.Infinite Electronics is committed to building a diverse workforce and providing equal employment opportunities to all qualified candidates. All hiring decisions are based on qualifications, skills, and business needs, without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, age, national origin, disability, or any other status protected by applicable law.
Role Description We are seeking a detail-driven Sales Quality & Excellence Owner to lead enterprise-wide sales quality, customer experience, and operational excellence. You will define the quality framework, establish standards, and monitor execution across onshore and offshore teams, ensuring consistent, high-quality interactions and operational performance. If you thrive on analyzing data, driving continuous improvement, and partnering with cross-functional teams to optimize processes, this is an opportunity to shape how Infinite Electronics delivers excellence at scale. - Define, implement, and maintain enterprise-wide sales quality frameworks, standards, and methodologies for both onshore and offshore teams. - Monitor, evaluate, and optimize the quality of sales interactions including calls, emails, and operational processes across all locations, ensuring compliance with SLAs and performance standards. - Conduct QA audits, calibrations, and performance reviews to drive consistency and operational excellence across onshore and offshore operations. - Collect and analyze Voice of the Customer insights from both onshore and offshore channels to identify execution gaps, revenue leakage, and improvement opportunities. - Develop and maintain SOPs, scorecards, and reporting to support transparency, accountability, and continuous improvement for all teams. - Partner with Operations, Training, and cross-functional stakeholders to implement scalable process improvements across onshore and offshore locations. - Work directly with offshore team supervisors to ensure adherence to SLAs, KPIs, and quality standards. - Plan and optimize team capacity, resource allocation, and workflows to maximize efficiency and effectiveness across global operations. - Reinforce best practices with team leads, supervisors, and staff both onshore and offshore to maintain standards and drive high-quality performance. - Ensure all activities enhance the customer experience and contribute to revenue growth, productivity, and organizational stability across all teams. Qualifications - Bachelor’s degree in Business, Operations, Quality Management, or a related field, or equivalent practical experience. - 5+ years of experience in sales quality, operations, enablement, or process improvement, ideally in a fast-paced, technology-driven electronics distribution or B2B environment. - Proven ability to define and implement enterprise-wide sales quality frameworks, QA methodologies, scorecards, and SOPs across onshore and offshore teams. - Strong understanding of SLA/KPI management, operational standards, and continuous improvement best practices, with a track record of driving alignment across multiple teams. - Exceptional analytical, written, and verbal communication skills, able to translate data and insights into actionable recommendations. - Experience reviewing sales interactions, conducting QA audits, calibrations, and coaching or reinforcing best practices with team leads and supervisors. - Highly organized, detail-oriented, and capable of managing multiple priorities, projects, and operational initiatives simultaneously. - Collaborative mindset with experience partnering with Operations, Training, IT, and business leaders to ensure successful execution and adherence to quality standards. - Comfortable working in a fast-paced, results-driven environment, with the ability to adapt quickly while maintaining high standards. - Proficient with business, reporting, and quality tools (e.g., Microsoft Office, CRM systems, QA platforms, LMS platforms). - Data-driven and metrics-oriented, able to track QA performance, measure impact, and drive continuous improvement across onshore and offshore teams. Personal Traits and Characteristics - Accountable, reliable, and quality-focused with strong follow-through. - Highly organized with excellent time management in fast-paced environments. - Clear, persuasive communicator who simplifies complex concepts for onshore and offshore teams. - Proactive, solution-oriented, and takes ownership from start to finish. - Collaborative and able to build strong cross-functional relationships. - Adaptable, resilient, and thrive in dynamic, innovation-driven environments. - Analytical and metrics-driven, using data and feedback to drive continuous improvement. Reports To Director, Commercial Operations Physical Job Requirements - Repetitive motion and routine use of the standard office equipment such as computers, telephones, copiers, and scanners. - Sitting at a desk. Environment This role is based in a professional office environment and may require work during normal or extended business hours based on business needs. Accommodation Candidates for the position should be able to perform essential job duties in described work environment with or without accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Equal Employment Opportunity Infinite Electronics is proud to be an Equal Employment Opportunity and Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, marital status, age, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are committed to building a diverse workforce and we actively encourage women, minorities, people with disabilities and veterans to apply.
Sales Operations Support Lead
Infinite Electronics International, Inc.Infinite Electronics is committed to building a diverse workforce and providing equal employment opportunities to all qualified candidates. All hiring decisions are based on qualifications, skills, and business needs, without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, age, national origin, disability, or any other status protected by applicable law.
Role Description We are seeking a detail-driven Sales Ops Support Lead to own sales operations systems, processes, and data integrity. In this role, you will manage ERP enhancements, drive process standardization, and ensure accurate customer, pricing, and salesperson data. If you thrive on process optimization, automation, and cross-functional collaboration, this is an opportunity to shape how Infinite Electronics maintains a stable, scalable, and efficient sales operations infrastructure. - Define priorities and use cases for ERP enhancements, system requests, and issue management to align with business objectives. - Establish ownership and documentation standards for SOPs and work instructions, ensuring processes are consistent, accurate, and easily accessible. - Build and maintain an audit framework to monitor process compliance, data integrity, and operational standards across the organization. - Support and drive the automation roadmap and change management standards to improve efficiency and scalability in sales operations. - Enforce data governance policies for customer records, pricing files, and salesperson codes to maintain accuracy and compliance. - Standardize EDI onboarding and transaction processes to ensure consistent and efficient execution. - Partner with leadership to govern ERP enhancements, requests, and issue resolution, collaborating with IT and Operations on system and process improvements. - Maintain, update, and own SOPs, work instructions, and process documentation to support continuous improvement and knowledge sharing. - Lead EDI onboarding and support ongoing transaction operations to ensure smooth and reliable workflows. - Conduct regular audits and compliance checks to identify gaps, risks, and opportunities for process optimization. - Partner with cross-functional teams to implement automation initiatives, maintain operational stability, and drive standardization across the organization. - Monitor dashboards, performance trends, and operational metrics to proactively address issues and ensure data integrity. Qualifications - Bachelor’s degree in Business, Operations, Information Systems, or a related field, or equivalent experience. - 5+ years in sales operations, ERP/EDI management, process improvement, or operational analytics, ideally in a fast-paced, technology-driven environment. - Proven ability to manage ERP enhancements, system requests, and issue resolution. - Experience establishing SOPs, work instructions, audit frameworks, and data governance for customer, pricing, and salesperson records. - Skilled in driving automation initiatives, change management, and process standardization. - Strong analytical, written, and verbal communication skills, translating operational data into actionable recommendations. - Highly organized, detail-oriented, and able to manage multiple priorities and projects. - Collaborative, partnering effectively with IT, Operations, Sales, and leadership teams. - Proficient with ERP, CRM, BI, dashboarding, and reporting tools. - Data-driven and metrics-oriented, maintaining accuracy, compliance, and operational excellence. Personal Traits and Characteristics - Accountable, reliable, and detail-oriented with strong follow-through. - Highly organized, able to manage multiple priorities in a fast-paced environment. - Analytical and data-driven, translating insights into actionable operational improvements. - Clear and effective communicator with leadership and cross-functional teams. - Proactive, solution-oriented, and takes ownership of initiatives from start to finish. - Collaborative, building strong relationships across IT, Operations, Sales, and leadership. - Adaptable and resilient, thriving in dynamic, innovation-focused environments. Reports To Senior Manager, Sales Operations Physical Job Requirements - Repetitive motion and routine use of the standard office equipment such as computers, telephones, copiers, and scanners. - Sitting at a desk. Environment This role is based in a professional office environment and may require work during normal or extended business hours based on business needs. Accommodation Candidates for the position should be able to perform essential job duties in described work environment with or without accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Equal Employment Opportunity Infinite Electronics is proud to be an Equal Employment Opportunity and Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, marital status, age, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are committed to building a diverse workforce and we actively encourage women, minorities, people with disabilities and veterans to apply.
Director of Business Development
Infinite Electronics International, Inc.Infinite Electronics is committed to building a diverse workforce and providing equal employment opportunities to all qualified candidates. All hiring decisions are based on qualifications, skills, and business needs, without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, age, national origin, disability, or any other status protected by applicable law.
Role Description The Director of Business Development is a key contributor to the growth and success of the company’s RF component business. This remote role is responsible for developing and expanding customer relationships, driving strategic sales initiatives, and representing a diverse portfolio of active and passive RF components across multiple industries. The position involves close collaboration with regional manufacturer’s representatives, distribution partners, and internal teams to identify and secure new business opportunities. - Develop and manage relationships with new and existing customers to grow overall business. - Collaborate with regional manufacturer’s reps and distribution partners to expand market reach. - Represent multiple RF active and passive component brand portfolios with deep product knowledge. - Identify and develop strategic opportunities at key accounts to drive long-term growth. - Work directly with customer engineering and sourcing teams to secure print positions on upcoming production projects. - Support customer-specific prototyping and near-term project needs with RF component solutions. - Maintain a strong understanding of customer applications and technical requirements. - Provide timely feedback to internal product and marketing teams regarding market trends and customer needs. - Travel as needed to customer sites, trade shows, and partner meetings (primarily domestic, with occasional international exposure). - Develop new business relationships for new potential business ventures. - Work closely with other sales leaders in generating incremental sales and strategic business relationships at key customers. Qualifications - Bachelor’s degree in Electrical Engineering, Mechanical Engineering, or a related technical field is required. - Minimum of 20 years of experience in outside sales and/or business development. - Experience in leading and developing high-performing sales teams. - Proven ability to manage complex sales cycles and build long-term customer relationships. - Strong understanding of RF technologies, including both active and passive components. - Excellent communication, negotiation, and presentation skills. - Self-motivated, results-driven, and comfortable working independently in a remote environment. - Ability to travel domestically and occasionally internationally. Requirements - Experience working with manufacturer’s reps and distribution networks. - Familiarity with customer design cycles and engineering engagement processes. - Strategic mindset with a passion for solving customer challenges through technology. Physical Job Requirements - This position is performed primarily in an office setting with a controlled, quiet environment. - The role requires the ability to communicate effectively through various means, including video conferencing, telephone, and written communication. - Occasional travel may be required based on project or business needs. Reports To President and Business Unit General Manager Environment This role allows for a flexible work environment, either from your home or an office setting, during standard or extended business hours as needed. Accommodation Candidates for the position should be able to perform essential job duties in the described work environment with or without accommodation. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Equal Employment Opportunity Infinite Electronics is proud to be an Equal Employment Opportunity and Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation.
Supplier Business Partner
Infinite Electronics International, Inc.Infinite Electronics is committed to building a diverse workforce and providing equal employment opportunities to all qualified candidates. All hiring decisions are based on qualifications, skills, and business needs, without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, age, national origin, disability, or any other status protected by applicable law.
Role Description The Supplier Business Partner serves as the strategic link between our organization and key suppliers, driving collaboration, innovation, and shared value creation. This role ensures suppliers are fully aligned with business priorities, performance goals, and long-term objectives. Acting as a trusted advisor and strategic liaison, the Supplier Business Partner strengthens supplier relationships to unlock joint value, improve operational performance, and support business growth. - Develop and execute supplier strategies that align with overarching business and category objectives. - Lead joint business planning efforts with strategic and key suppliers to foster alignment and drive mutual growth. - Champion supplier-led innovation, support sustainability initiatives, and implement risk mitigation strategies. - Partner with cross-functional teams—including operations, procurement, product development, finance, and quality—to ensure supplier performance meets both operational requirements and strategic goals. - Utilize data and analytics to uncover opportunities for continuous improvement and total cost optimization. - Serve as the internal advocate for supplier capabilities and the external ambassador of our company’s values, expectations, and long-term vision. - Monitor supplier performance through scorecards, KPIs, and regular business reviews; address underperformance with corrective action plans. - Identify and mitigate risks related to supply continuity, compliance, financial stability, and geopolitical factors. - Foster a culture of transparency, accountability, and collaboration with suppliers to ensure mutual success. - Lead or participate in contract negotiations to ensure favorable terms, service levels, and long-term partnership value. - Ensure compliance with all regulatory, ethical, and corporate governance requirements in supplier dealings. - Support supplier onboarding and integration processes to streamline ramp-up and align capabilities with business needs. - Promote supplier diversity and inclusion initiatives in alignment with corporate responsibility goals. - Actively benchmark best practices in supplier relationship management and bring insights to improve internal processes. - Collaborate with legal, finance, and other departments on contract management, risk assessments, and supplier audits. - Participate in strategic sourcing initiatives and supplier selection processes where applicable. Qualifications - Bachelor’s degree in Supply Chain, Business, or a related field. - 5-7 years of experience in supplier management, sourcing, or procurement. - Strong communication and negotiation skills. - Ability to analyze data and identify improvement opportunities. - Experience working with cross-functional teams. Requirements - Master’s degree or relevant certifications (e.g., CPSM, CSCP). - Experience with supplier innovation or sustainability initiatives. - Familiarity with procurement or analytics tools (e.g., SAP, Excel, Tableau). Physical Job Requirements - Prolonged periods in a stationary position at a desk and working on a computer. - Constantly communicates with employees and leaders, both verbally and in writing. Environment - Work environment is remote during regular or extended business hours. Accommodation - Candidates for the position should be able to perform essential job duties in described work environment with or without accommodation. - Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Equal Employment Opportunity Infinite Electronics is proud to be an Equal Employment Opportunity and Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, marital status, age, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are committed to building a diverse workforce and we actively encourage women, minorities, people with disabilities and veterans to apply.
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