Identity Digital

Employment Structure / Compensation: This role is initially structured as an Independent Contractor engagement, with the potential to transition to a full-time leadership role based on business needs, mutual fit, and achievement of milestones. Compensation will include a combination of monthly consulting fees and performance-based incentives tied to sales outcomes. Final compensation structure will depend on experience and scope, and engagement model. Summary / Objective AI agents are already acting on their own. They make decisions, access systems, and move money. Today there is no universal way to identify who is responsible for them. DNSid is the persistent identifier that fills that gap: a verifiable ownership record for every AI agent, anchored in the DNS infrastructure that the internet already runs on. We are creating a category and the window to define it is open right now. We are looking for a VP, Go-to-Market to own DNSid's commercial momentum. You will personally close our first design partners and earliest enterprise logos, define how DNSid is positioned and sold across financial services & the channel, and build a commercial engine that scales. You will not inherit a playbook. You will write the one this division runs. This role reports to the General Manager, Innovation Labs. What You'll Do - Sell. Personally run deals end to end with regulated enterprises (financial services first) & platform partners (IAM, cloud, network infrastructure). Lock our first design partners inside the first quarter - Design the motion. Define ICP, segmentation, pricing posture, positioning, messaging, and channel architecture across direct and channel motions, building on 200+ diligence discussions already in market - Stand up the basics. Put in place lightweight tooling and pick the early signals worth watching. Build only what we need to run the next set of deals well - Run the customer feedback loop. Translate field signal into Product, Engineering, and Comms decisions so the roadmap and external narrative reflect what buyers will pay for - Deploy the network. Activate Identity Digital, Advisory Council and Ethos Capital relationships with discipline and judgment; these are run with intention, not volume - Advise on team structure and support hiring decisions as the GTM team function scales; contribute to onboarding and field enablement as a subject matter resource - Other duties as assigned and in alignment with contractor agreement Who You Are / What You Bring - 10+ years in B2B enterprise software, with a track record of closing seven-figure deals into financial services, security, or infrastructure buyers - First or very early commercial hire experience: you have built a sales motion in a new category, not just executed inside one that was already defined - Builds urgency where it does not naturally exist. You move overwhelmed executives from "I'll get to it" to "we need to act," even when there is no budget line yet for what you are selling - Plays a wide game. Between zero and a flagship enterprise deal, success runs through public references, evangelism, design partner commitments, analyst pickup, and standards traction. You read these as commercial progress, not consolation prizes, and prioritize the ones that compound - Credible at both altitudes: fluent in the weeds (outbound, discovery, pilot structure) and at strategy (market sizing, pricing, channel design) - Disciplined simplifier with technical conviction. Most buyers don't yet understand DNS, let alone the greenfield around agentic AI. You make hard substance (ownership, verification, revocation, provenance, composability with existing identity stacks) land clearly in rooms with CISOs, CTOs, Chief AI Officers, and platform leaders, without thinning it out - Founder mindset: you think in systems, create clarity rather than wait for it, and stay resilient through long, complex, multi-stakeholder cycles - Data-driven and experiment-oriented; you test channels, measure results, and codify what works into repeatable systems - Ability to travel as needed - Ability to work across time zones as part of a global organization Location: Remote

Summary / Objective The Channel Marketing Director will be responsible for setting the strategic vision and leading the execution of all channel marketing programs, including promotions, co-marketing campaigns, and registrar engagements. This role will drive significant revenue growth through the channel by empowering registrars to achieve success on B2B and co-marketing initiatives. This role reports to the Chief Marketing Officer. What You'll Do: Strategy - Develop and implement the overarching channel marketing strategy, aligning with company-wide goals and revenue targets - Act as the ultimate channel program subject matter expert and internal advocate for channel programs and partners, driving cross-functional alignment and support - Elevate partner feedback to larger organizational conversations, providing strategic insight on channel marketing program effectiveness and influencing product and program roadmaps - Present high-level campaign results, strategic insights, and future recommendations to internal executive audiences and key external partners Content Marketing/Enablement - Lead and manage the holistic channel marketing editorial calendar by working with channel stakeholders to balance content across product, product marketing, and thought leadership - Oversee the production of high-impact resources to address complex partner needs, leveraging internal resources, contractors, and agency partners CoMarketing - Design and execute comprehensive campaigns for B2B2C comarketing programs, analyzing campaign performance and providing strategic recommendations for improvement and scaling - Direct the deployment of partner-specific registry-led marketing programs in the channel for individual partners and at scale Event Marketing - Establish and execute our global event strategy spanning internet infrastructure and domain conferences including (but not limited to) ICANN, Namescon, and Cloudfest - Ideate and manage our sponsorship plans, leveraging high touch activities to amplify the Identity Digital brand - Identify thought leadership opportunities where Identity Digital employees can be featured on stage to elevate our product and policy initiatives - Manage event agency partners ensuring they have the right direction to deliver on goals Analysis - Collaborate strategically with key partners to analyze data, optimize campaigns and programs, and scale successful activities across the channel - Champion the effective use of internal tools and resources to help partners meet and exceed campaign goals - Actively models and promotes Identity Digital's core values through day-to-day interactions, behaviors, and decision-making - Other duties as assigned Who You Are / What You Bring: - Bachelor's degree, preferably in Business, Marketing, or Communications or equivalent experience. Master's degree is a plus - 10+ years of progressive experience in channel marketing, partner marketing, or integrated marketing campaigns - Proven ability to work independently and manage complex projects with excellent time management, verbal, and written communication skills - Highly organized with the ability to develop comprehensive project plans, strategically delegate tasks to contributors, and produce high-quality marketing deliverables on strategy and on deadline - Exceptional attention to detail and the ability to balance multiple priorities with excellent follow-through - Expertise in sourcing and using data for strategic storytelling, high-level decision making, and experimentation - Extensive experience working with and managing agencies and contractors, including managing multi-million dollar budgets - Proactive, team-player with a positive approach to taking on new projects and opportunities - Ability to travel as needed - Ability to work across time zones as part of a global organization - Reliable transportation to the workplace Physical Requirements - Prolonged periods of sitting at a desk and working on a computer - Must be able to lift up to 15 pounds at times Salary Range The U.S. base salary range for this full-time position is $150,000 - $175,000 (flexibility based on experience) plus benefits as described below. In addition, the successful candidate will be eligible to receive other compensation from time to time in the form of discretionary and/or nondiscretionary bonuses and long-term incentive plan. Actual compensation will be influenced by a candidate's qualifications, internal employee equity considerations, and location. We will not ask for information about a candidate's current or past compensation for purposes of developing an offer of employment. US team members (and their spouses, domestic partners, and/or dependent children) are covered by generously subsidized medical, dental, and vision insurance which includes company contributions to a Health Savings Accounts. Team members are also covered by company-paid life and disability insurance and have the option of participating in employee-paid supplemental life, accidental death and dismemberment, critical illness, and accident insurance. In addition, team members can enroll in the company's 401(k) plan with up to a 5% match. You receive 15 days of paid vacation yearly, increasing to 20 days after one year. Additionally, you get 5 days of paid sick leave, 13 paid holidays, and 20 weeks of paid parental leave for birthing parents, 12 weeks for others. Also, there's an opportunity for tuition reimbursement for qualifying expenses. Note: Benefits programs are subject to eligibility requirements and may vary in certain locations. A few things to know about us Identity Digital is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, age, national origin, veteran status, marital status, sexual orientation, gender identity, disability or any other category prohibited by local, state or federal law. This policy applies to all aspects of employment, including recruitment, placement, promotion, transfer, demotion, compensation, benefits, social and recreational activities, and termination. Background Check Statement At the time of an offer, you will be required to complete a background check. Any offer is contingent upon a satisfactory background check. Sponsorship Statement Please note that work sponsorship for this position may not be available now or in the future. While we strive to support our candidates, not all roles will qualify. Eligibility will be reviewed on a case-by-case basis. Accommodation Statement We are committed to the full inclusion of all qualified individuals. As part of this commitment, Identity Digital will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, please contact our Recruiting Team at careers@identity.digital.

Company operating name: Identity Digital Company legal name: Identity Digital Canada Corp. Business address: 5 Park Home Avenue, Suite 400, North York, Ontario, M2N 6L4 Title of position: Associate Account Agent Location of work: 5 Park Home Avenue, Suite 400, North York, Ontario, M2N 6L4 Number of positions: One (1) Job duties: In your role as an Associate Account Agent, you will be responsible for troubleshooting and resolving customer issues, providing user support, general problem analysis and resolution, technical assistance and training for registry services as needed. This position reports directly to the Sr. Director, Registry Support and Management. Accordingly, your duties will include but not be limited to: - Responsible for technical support, client communications, conflict resolution, and compliance on client deliverables. Escalates to leadership for support or guidance as needed - Meet with the client on a weekly basis at a minimum, and document and share minutes after each meeting with the client timely - Prepare and obtain client sign-off on detailed requirements as needed to capture client needs clearly - Review all major deliverables (i.e. strategic brief, function spec, technical specifications, etc.) to ensure quality standards and client expectations are met - Work with Product Management, Project Management, and other departments as needed to gather information to prepare guides and customer-facing communication - Ensure that client issues are dealt with in an efficient manner, informing management of any problems that may arise - Work within the Technical Support and Product Strategy/Engineering teams in order to maintain current knowledge of registry operator and registrar status in order to identify potential issues and/or opportunities related to the registry operator or registrar - Ensure that all processes and procedures are completed, and quality standards are met. - Communicates the client's goals and represents the client's interests to the project team. - Provide regular two-way communication between the registry operator and Identity Digital, to provide strong team representation and set proper client expectations - Understand company capabilities and services, and effectively communicating all offerings to the client - Communicate client activity to relevant Identity Digital stakeholders - Provide regular input on all account activity, including status on a weekly basis - Representing the Technical Support team on technical projects as the subject matter expert and producing technical documentation to support projects and user training. - Providing network and internet support for domain name registries and managing domain name services customers in response to identified difficulties and issues (including firewall and zone file access, SSL troubleshooting and EPP protocol support). - Reviewing, managing and analyzing open tickets, assigning follow ups as necessary and providing solutions for complex application and system problems. - Work with relevant members of technical support team evaluating, diagnosing and resolving application and system problems including determining the root cause of the problem through to an appropriate solution. - Documenting customer issues and recommended solutions in order to share knowledge with team members and increase efficiencies of the team. - Coordinating with legal and cybersecurity teams to analyze, verify, and enforce legal policies, restrictions and agreements to maintain asset and data security, as applicable. - Providing mentoring, training and support to the Associates' Technical Support team with respect to DocuSign, EPP, XML, SSL and troubleshooting across diverse platforms and applications as needed Qualifications/Skills Requirements: - Bachelor's Degree or College Diploma in Computer Science, Telecommunications, Engineering or a related field. - A minimum of two years of experience in a Technical/Customer Support environment. - Possess knowledge of domain name services (DNS), internet-based applications (registrar and registry portals, thoughtspot, tableau, Salesforce, whois lookup tools, Chrome, Thunderbird, WinSCP, Putty, FileZilla, Amazon S3), domains and web hosting. - Demonstrated ability to research and resolve technical problems using a variety of resources and tools (command line tools such as dig, nslookup, ssl troubleshooting, whois, ping, traceroute, host, openssl, curl, Idap, tracert, mysql). - Two years of experience working with ticketing systems, knowledge bases, Linux/BASH, TCP/IP, SSL, EPP Protocol, XML, SQL, PostgreSQL, Java Applications, Open Office or Microsoft Office, JIRA. - Proven Customer Service skills are required in order to create, maintain and enhance customer experience. Language of work: This is an English language position. The applicant must be able to speak, read and write in English. Terms of employment: Permanent, full-time Hours: 8hours per day (40 hours per week) Salary: $65,000 per year Benefits package offered: 15 days of vacation, Dental Insurance,Extended Health Care, Disability Insurance, Pension (To help you save for retirement, Identity Digital Canada Corp has established a Group Retirement Savings Plan (GRSP) through the RBC Group AdvantageTM program. Identity Digital will provide a dollar for dollar match to the team member's contribution of up to 5% of their annual base salary (up to $10,000). In order to receive the full employer match of 5% or $5,000.00 whichever is greater, you must look at your annual compensation. For team members who earn $100,000.00 or more each year, you must contribute at least 5% in order to receive the full employer match for the year. For team members who earn less than $100,000.00 per calendar year and want to receive the full $5,000.00 in employer match, you would need to calculate what percent of your annual income $5,000.00 would be and use that percent as your team members contribution amount). Monthly personal device allowance. Voluntary identity theft protection. Eligible for discretionary bonus in accordance with company policy. Eligible for salary increases in accordance with company policy. Contact information: - Name: Shanna Taylor - Address: 5 Park Home Avenue, Suite 400, North York, Ontario, M2N 6L4 - E-mail Address: careers@identity.digital - Number: (206) 696-4333