Identity Digital

Our Mission: Create a world where everyone has an authentic digital identity. Identity Digital is an internet infrastructure company that makes sure web addresses work seamlessly. If we do our job right, we are invisible to the user. We have the world’s largest portfolio of nearly 300 TLDs like .info, .pro, .world, which lets people and businesses build, market, and own their digital identities using meaningful words on both sides of the dot. In addition to TLDs, Identity Digital is a best-in-class registry service provider (RSP) that supports more than 28 million domains. This means that we help organizations maintain business continuity, reduce risk and avoid reputational challenges with state-of-the-art AI and ML capabilities. Moreover, Identity Digital is a leader in the domain industry, helping expand the number and variety of digital identities to its customers and users around the world in a secure, stable, and reliable manner. Our technology and business practices are built on sustainable practices, inclusive governance initiatives and environmentally friendly practices. Our mission is to evolve the future of authentic digital identities for forward-thinking businesses and people everywhere. Beyond our registry services, we help customers discover, register, support, and use high-quality domain names with name.com, an Identity Digital-owned registrar.

Sr. Technical Writer

Content WriterContent WriterFull TimeRemoteSeniorTeam 240Since 2010

Location

United States

Posted

4 days ago

Salary

$130K - $150K / year

Seniority

Senior

English

Job Description

Sr. Technical Writer

Identity Digital

Summary / Objective IDIL is building DNS-native identity infrastructure for AI agents and other non-human identities: a durable, governance-backed domain name that serves as an agent's foundational identity. This role owns the developer-facing documentation for DNSid, top to bottom: the API reference, conceptual guides, integration tutorials, the developer portal, and the written specifications behind the standard. The Sr. Technical Writer translates a sophisticated protocol into documentation an engineer can act on immediately, and works closely enough with the engineering team to document features before they ship. This role also ensures that documentation is structured and published to be as useful to an AI tool retrieving context as it is to a person reading it. The Sr. Technical Writer will partner closely with the SDK and Integrations Engineers and the Developer Advocate on the DNSid rollout. This role reports to the Director, Software Engineering. What You'll Do - Write and maintain the complete API reference for the TypeScript, Python, and Go SDKs: method signatures, parameters, error codes, and annotated code examples - Author conceptual guides that explain the DNSid trust model, the agent lifecycle, the DNS record schema, and the verification flow for developers from AI, platform-engineering, and identity backgrounds - Produce integration tutorials for each major framework, such as LangChain, CrewAI, the Microsoft Agent Framework, LlamaIndex, and the OpenAI Agents SDK, plus MCP servers, A2A, and edge runtimes, with working code samples validated against the current SDK - Own the DNSid developer portal end to end: information architecture, navigation, search, and the new-developer journey from first landing to a first successful agent registration - Structure and publish documentation to be AI-consumable: well-formed llms.txt, machine-readable API references, and content that surfaces accurately through AI coding assistants like Codex, Claude, and Cursor, since many developers meet DNSid through these tools before they ever open the portal - Help write the technical standards behind DNSid, working from the IETF draft and engineering notes - Maintain the changelog and release notes for each SDK release, turning engineering diffs into clear, developer-facing impact statements - Document features before they ship by joining design reviews, reading PRs, and asking the questions that surface gaps early - Work with Developer Advocates so tutorials and guides reflect what developers actually find confusing, based on community feedback and support volume - Set the documentation style guidelines, templates, and review process, and keep them working as the integration surface grows - Keep every documentation code example validated in CI against the current TypeScript, Python, and Go SDKs, partnering with engineering on the setup, so examples never silently go stale as the APIs change - Version documentation clearly across spec drafts and SDK releases, and audit it on a regular cadence for accuracy against the current standard and SDKs - Actively models and promotes Identity Digital's core values through day-to-day interactions, behaviors, and decision-making - Other duties as assigned Who You Are / What You Bring - 5+ years of technical writing at a developer platform, API-first company, or standards-focused organization - Bachelor's degree in a relevant field or equivalent experience - Able to read IETF RFCs and translate the specification into accurate, developer-friendly prose without needing an engineer to explain what the spec says - Experience writing API reference documentation for at least two programming languages; familiarity with TypeScript, Python, or Go is a strong advantage - A portfolio with at least one large-scale developer-documentation project: an SDK, a platform API, a protocol implementation guide, or equivalent - Able to write working, executable code samples in at least one of TypeScript, Python, or Go - Understanding of DNS fundamentals (TXT records, domain names, zone files, TTLs) and HTTP identity protocols (OAuth 2.0, OIDC) deep enough to write accurately about DNSid's anchoring model without engineering review for every sentence - Experience owning a developer portal or documentation site, including its information-architecture and toolchain choices (Docusaurus, Mintlify, Read the Docs, or comparable) - Strong instincts for information hierarchy: the writer knows when something belongs in a reference page versus a conceptual guide versus a tutorial, and structures content so developers find the right answer at the right moment - Experience with docs-as-code workflows: Git, pull-request review for documentation, CI checks on code samples, and versioned docs tied to SDK releases - Familiarity with AI-consumable documentation patterns: llms.txt, structured API references, and formats that surface accurately through AI coding assistants and retrieval-based tools - Experience writing changelogs and release notes that communicate developer impact rather than a list of commits - Ability to travel as needed - Ability to work across time zones as part of a global organization as needed Preferred Qualifications - Prior experience documenting an IETF draft standard, W3C specification, or comparable protocol before it became a final standard - Familiarity with the AI agent framework ecosystem (LangChain, CrewAI, the Microsoft Agent Framework, or comparable) deep enough to judge whether integration tutorials reflect real developer workflows - Experience with identity and authentication documentation: OAuth 2.0 flows, OIDC discovery, SPIFFE/SPIRE, or verifiable credentials - A background contributing to formal standards documents or public registries (for example IETF informational documents or IANA registry submissions) - Experience building or significantly shaping a documentation style guide adopted across a multi-team engineering organization Location: Remote This position is open to candidates residing in the following states only: AZ, CA, CO, DE, MD, MA, MO, NJ, NV, NY, NC, OR, OK, PA, SC, TX, UT, VA, and WA. Physical Requirements - Prolonged periods of sitting at a desk and working on a computer - Must be able to lift up to 15 pounds at times Salary Range The U.S. base salary range for this full-time position is $130,000 - $150,000 (flexibility based on experience) plus benefits as described below. In addition, the successful candidate will be eligible to receive other compensation from time to time in the form of discretionary and/or nondiscretionary bonuses and long-term incentive plan. Actual compensation will be influenced by a candidate's qualifications, internal employee equity considerations, and location. We will not ask for information about a candidate's current or past compensation for purposes of developing an offer of employment. US team members (and their spouses, domestic partners, and/or dependent children) are covered by generously subsidized medical, dental, and vision insurance which includes company contributions to a Health Savings Accounts. Team members are also covered by company-paid life and disability insurance and have the option of participating in employee-paid supplemental life, accidental death and dismemberment, critical illness, and accident insurance. In addition, team members can enroll in the company's 401(k) plan with up to a 5% match. You receive 15 days of paid vacation yearly, increasing to 20 days after one year. Additionally, you get 5 days of paid sick leave, 13 paid holidays, and 20 weeks of paid parental leave for birthing parents, 12 weeks for others. Also, there's an opportunity for tuition reimbursement for qualifying expenses. Note: Benefits programs are subject to eligibility requirements and may vary in certain locations. A few things to know about us Identity Digital is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, age, national origin, veteran status, marital status, sexual orientation, gender identity, disability or any other category prohibited by local, state or federal law. This policy applies to all aspects of employment, including recruitment, placement, promotion, transfer, demotion, compensation, benefits, social and recreational activities, and termination. Background Check Statement At the time of an offer, you will be required to complete a background check. Any offer is contingent upon a satisfactory background check. Sponsorship Statement Please note that work sponsorship for this position may not be available now or in the future. While we strive to support our candidates, not all roles will qualify. Eligibility will be reviewed on a case-by-case basis. Accommodation Statement We are committed to the full inclusion of all qualified individuals. As part of this commitment, Identity Digital will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, please contact our Recruiting Team at careers@identity.digital.

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