iCert Global

• Lead the end-to-end delivery of Icertis platform and Vera AI implementations for enterprise clients across industries and geographies. • Define program vision, success criteria, delivery models, and multi-phase roadmaps aligned to customer transformation objectives. • Oversee project planning, estimation, risk management, release management, and client acceptance for complex, multi-country deployments. • Manage program budgets, KPIs, and performance metrics ensuring profitability and customer satisfaction. • Act as the senior point of contact for client executives, sponsors, program and project managers (PMO, Legal, Procurement, IT, Finance, and Sales organizations). • Facilitate daily, weekly, steering committee meetings, executive reviews, and cross-functional discussions internally and with clients to align business goals with delivery execution. • Cultivate trusted relationships across customer leadership teams and Icertis internal stakeholders. • Champion adoption of Icertis Vera features and GenAI capabilities (e.g., contract analysis, clause suggestion, summarization, and workflow intelligence). • Guide customers in identifying realistic GenAI use cases and managing change across enterprise SaaS ecosystems. • Collaborate with Product and Engineering teams to provide structured field feedback and influence product evolution.

• Act as a trusted strategic advisor to senior stakeholders across R&D, Clinical, Medical Affairs, Commercial, Provider Operations, Network Management, Care Management, Finance/Revenue Cycle, Procurement, Legal, Compliance, and IT for CLM and contract intelligence initiatives in HLS. • Shape multi-year transformation roadmaps that leverage Icertis and Vera AI across use cases such as clinical trial and investigator agreements, CRO and vendor contracts, market access and payer agreements, provider and distribution contracts, rebates and pricing, GPO/IDN agreements, safety and quality-related contracts, and real-world evidence partnerships. • Bring an informed perspective on HLS regulatory, compliance, and risk themes (e.g., GxP, promotional compliance, anti-kickback/Stark Law, transparency and spend reporting, data privacy and patient data, safety reporting) and translate them into contract data, process, and control requirements. • Own the end-to-end CLM and contract intelligence architecture for HLS clients, spanning ICI, Vera apps, and key platforms such as ERP, CRM, R&D and clinical systems, PV/safety, quality, pricing and contracting, data platforms, and document management. • Define target-state processes and operating models for how contracts and obligations are authored, negotiated, approved, executed, and monitored across the HLS value chain (R&D, clinical, launch, commercial, and post-market). • Translate business outcomes into solution designs, configuration choices, AI use cases, and integration patterns that leverage Icertis best practices while accounting for HLS-specific constraints like regulatory audits, data residency, patient data protections, and complex approvals. • Lead late-stage sales and deal shaping as the senior HLS architect—validating scope, solution options, delivery feasibility, and risk posture for strategic opportunities.

• Drive new business growth across EMEA • Deliver executive-level presentations to articulate business outcomes • Lead high-impact presales engagements across complex enterprise opportunities • Partner with Sales and SAP ecosystem teams to drive deal strategy

• Own and close enterprise and corporate opportunities within SAP accounts across MEA. • Drive joint sales motions with SAP (co-sell, partner engagement, account alignment). • Build strong C-level relationships with customers and senior SAP stakeholders. • Lead complex, multi-stakeholder sales cycles from pipeline creation to close. • Develop and execute MEA territory and account pursuit plans. • Articulate Icertis value as a strategic extension to SAP (outcomes-led selling). • Maintain accurate forecasting and pipeline management (Salesforce).

• Lead and manage complex, multi-year SaaS implementation projects for Federal clients. • Ensure timely, high-quality program execution across planning, delivery, and customer success phases. • Bring structured, repeatable program methodologies tailored for defense and aerospace implementations. • Act as a key liaison with Federal client stakeholders, understanding and aligning with their program execution models. • Build strong, trust-based relationships with clients, especially within high-security and compliance-driven environments. • Manage cross-functional internal and client-facing teams with a focus on delivery precision and accountability. • Monitor and manage program budgets, risks, and performance KPIs, providing clear communication and escalation when needed. • Drive continuous improvement and post-implementation analysis to improve future delivery cycles.

• Act as a trusted strategic advisor to senior stakeholders across R&D, Clinical, Medical Affairs, Commercial, Market Access, Procurement, Legal, Compliance, and IT for CLM and contract intelligence initiatives in HLS. • Shape multi-year transformation roadmaps that leverage Icertis and Vera AI across use cases such as clinical trial and investigator agreements, CRO and vendor contracts, market access and payer agreements, provider and distribution contracts, rebates and pricing, GPO/IDN agreements, safety and quality-related contracts, and real-world evidence partnerships. • Bring an informed perspective on HLS regulatory, compliance, and risk themes (e.g., GxP, promotional compliance, anti-kickback/anti-bribery, transparency and spend reporting, data privacy and patient data, safety reporting) and translate them into contract data, process, and control requirements. • Own the end-to-end CLM and contract intelligence architecture for HLS clients, spanning ICI, Vera apps, and key platforms such as ERP, CRM, R&D and clinical systems, PV/safety, quality, pricing and contracting, data platforms, and document management. • Define target-state processes and operating models for how contracts and obligations are authored, negotiated, approved, executed, and monitored across the HLS value chain (R&D, clinical, launch, commercial, and post-market).

• Lead the end-to-end delivery of Icertis platform and Vera AI implementations for enterprise clients across industries and geographies. • Define program vision, success criteria, delivery models, and multi-phase roadmaps aligned to customer transformation objectives. • Oversee project planning, estimation, risk management, release management, and client acceptance for complex, multi-country deployments. • Manage program budgets, KPIs, and performance metrics ensuring profitability and customer satisfaction. • Act as the senior point of contact for client executives, sponsors, program and project managers (PMO, Legal, Procurement, IT, Finance, and Sales organizations). • Facilitate daily, weekly, steering committee meetings, executive reviews, and cross-functional discussions internally and with clients to align business goals with delivery execution. • Cultivate trusted relationships across customer leadership teams and Icertis internal stakeholders. • Champion adoption of Icertis Vera features and GenAI capabilities (e.g., contract analysis, clause suggestion, summarization, and workflow intelligence). • Guide customers in identifying realistic GenAI use cases and managing change across enterprise SaaS ecosystems. • Collaborate with Product and Engineering teams to provide structured field feedback and influence product evolution. • Partner closely with Solution Architects, Business Analysts, and Technical Configuration Teams across global delivery models (onsite and offshore). • Drive alignment across hybrid teams and ensure milestones, dependencies, and deliverables are met with transparency and accountability. • Mentor and coach Engagement Leads, Project Managers, and Business Analysts to strengthen program delivery excellence. • Create and maintain project, program dashboards, status reports, and executive summaries for senior internal and customer stakeholders. • Implement governance processes consistent with Professional Services best practices, enabling consistent delivery quality and risk mitigation. • Represent Icertis in strategic delivery forums, program audits, and post-implementation reviews.

• Lead and mentor a team of solution advisors. • Provide exceptional support to the sales team and customers. • Drive innovation and thought leadership. • Stay abreast of industry trends. • Develop strategic solutions to meet evolving customer needs. • Guide product and sales teams with expertise in contract lifecycle management. • Contribute to market leadership and customer satisfaction.

• Create & Close Opportunities: Identify and develop Icertis-based opportunities by aligning our solutions with customer challenges and business goals. • Own the Sales Cycle: Manage the full sales process from start to close, strategically positioning Icertis as the preferred value-driven provider. • Consultative Selling: Engage with senior leaders to understand their needs and present tailored solutions that deliver real business outcomes. • Executive Engagement: Build strong relationships with C-level executives to align with key decision-makers and accelerate deal closures. • Collaborate Across Teams: Partner with marketing, technical advisors, and other internal teams to develop and execute strategies for prospective clients. • Territory Strategy: Develop and implement a territory plan to drive consistent results and maximize market potential using both self-generated leads and internal resources. • Articulate Value: Deliver compelling narratives that demonstrate the strategic value of Icertis’s platform, leading with insights that address business challenges. • Strategic Foresight: Understand current business needs while anticipating future challenges, positioning Icertis for long-term client success. • Active Listening & Responsiveness: Listen closely to customers, provide tailored solutions, and ensure strong follow-up to build trust and influence. • Challenge & Reframe: Confidently challenge customer perspectives to position Icertis’s solutions as the best fit for their needs. • Bring Energy & Drive: Approach each opportunity with passion, an entrepreneurial spirit, and a commitment to exceed sales targets. • Pipeline Management: Maintain accurate sales records in Salesforce, ensuring accountability and transparency in deal management.

• Partner with customers to understand their legal and operational needs and translate them into effective platform solutions. • Guide customers in getting the most out of the Icertis platform by sharing best practices and driving strong product adoption. • Support customers as they implement AI-powered playbooks and prompts through testing, iteration, and continuous improvement. • Bring insights from customer engagements back to the product team to help shape product enhancements, roadmap priorities, and strategic direction. • Play a key role in building and scaling our Legal AI Center of Excellence, helping develop processes, knowledge, and best practices for the team.