HUB International

• Format and input data and information into a variety of client facing tools • Work with service teams to understand client needs and desired outputs within the realm of supported applications • Quickly aggregate data to perform complex analyses • Support for internal teams and the broader Employee Benefits practice • Document appropriate data elements used for insurance carrier negotiations, and for the validation of renewals/proposals • Deliver findings to internal teams and clients • Contribute to enhancement of client service, and maintain a familiarity with industry trends • Troubleshooting, investigating and correcting report outputs as required • Learn, analyze, and report on several types of group benefits in addition to health • Support other initiatives of analytics & innovation as needed

Role Description We're looking for a creative, tech-savvy professional to sit at the intersection of insurance marketing and emerging AI tools. This role drives brand visibility, lead generation, and client engagement while leveraging AI to make our marketing smarter and faster. - Plan and execute multi-channel marketing campaigns (email, social, digital, events) tailored to insurance brokers and clients. - Identify, implement, and manage AI tools to streamline content creation, quote generation, lead approval, and customer segmentation. - Create and edit marketing content with AI-assisted workflows. - Monitor campaign performance and translate data into actionable recommendations. - Stay current on AI marketing trends and insurance industry regulations. - Collaborate with producers, underwriters, and leadership to align messaging with business goals. Qualifications - Working toward a business degree; insurance or financial services background a plus. - Hands-on experience with AI tools (Mulesoft, Claude, CoPilot, etc.) in a professional setting. - Proficiency in CRM and marketing platforms (Salesforce, Office 365, etc.). - Strong written communication skills and comfort with data/analytics. - Familiarity with insurance products and compliance considerations are preferred. Requirements - Less than 1 year of relevant experience. - No Travel Required. - High school or equivalent education. Company Description HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. E-Verify Program We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team at HUBRecruiting@hubinternational.com . This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Role Description The Inside Sales Manager is a key leader within VIU's Personal Lines Customer Contact Center, responsible for developing, coaching, and leading a team of sales producers to achieve monthly sales goals and drive new business growth. This role combines hands-on leadership with strategic sales planning, creating a high-performance culture through coaching, competitive incentive programs, and accountability. Success in this role requires proven sales leadership experience, strong coaching abilities, competitive drive, and the ability to thrive in a fast-paced, growth-oriented environment. - Adherence to 5 Leadership Expectation Daily - Be Intentionally Enthusiastic - Discuss development with all associates monthly - Know the systems better than team - Review previous day’s results and address outliers - Spend more time with team than on other stuff - 4hrs per day - Lead, coach, and mentor a team of 15-20 Personal Lines sales producers to achieve and exceed monthly sales targets - Day to day management of contact center by following contact center principles and best practices established by the business. - Develop and implement creative sales strategies, programs, and initiatives to drive new business opportunities and revenue growth - Build, monitor, and analyze KPIs aligned with monthly sales goals and individual producer performance - Drive team and department results through creation, management and accountability of OKR’s - Conduct regular one-on-one coaching sessions, call reviews, and performance feedback to develop sales skills and close technique - Deliver performance reviews and provide ongoing development plans for direct reports - Partner with recruiting team to identify, interview, and hire new sales team members - Monitor proper headcount and capacity planning to meet forecasted sales goals - Foster a culture of accountability, competition, and continuous improvement within the sales team - Maintain well-organized follow-up processes and ensure team adherence to sales workflows and CRM standards - Collaborate with cross-functional teams to leverage internal resources and support customer needs - Drive team engagement and retention through effective leadership, recognition, and career development Qualifications - High school diploma or equivalent required - Bachelor's degree in Business, Communications, or related field preferred - 3-5 years of insurance industry experience (Personal Lines preferred) - 5+ years of sales or service management experience in a call center or inside sales environment - Proven leadership background in a sales environment with ability to develop, mentor, and empower teams - Demonstrated track record of achieving or exceeding sales goals and driving team performance - Experience creating and managing sales incentive programs and competitive contests - Strong organizational skills with attention to detail and well-established follow-up processes - Excellent written and verbal communication skills - Self-starter with entrepreneurial spirit and desire to grow the business - Ability to work in a fast-paced, rapidly growing organization - Experience with CRM systems and sales performance tracking tools - Background in coaching sales techniques including needs-based selling, objection handling, and closing strategies - Familiarity with call center metrics and workforce management - Active Property & Casualty insurance license required (or ability to obtain within 90 days) - Minimal travel required (occasional team meetings, training, company events) Requirements - Strong understanding of Personal Lines insurance products (auto, home, renters, umbrella) and sales techniques - Proven ability to lead and develop sales teams in a call center or inside sales environment - Skilled in coaching methodologies including call calibration, role-playing, sales technique refinement, and performance feedback - Experience building KPI and OKR dashboards and using data to drive team performance and accountability - Knowledge of sales contest design and incentive program management to motivate team results - Ability to recruit, hire, and onboard new sales talent effectively - Strong organizational and time management skills with ability to balance coaching, administrative duties, and strategic planning - Proficiency with CRM platforms, sales tracking systems, and call center technology - Entrepreneurial mindset with focus on continuous learning, development, and business growth - Integrity-driven leadership style that builds success through developing authentic relationships with team members - Desire to help customers protect their future while achieving sales objectives Benefits - Equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. - We endeavor to make this website accessible to any and all users.

Role Description This is a remote position and requires an active P&C license. We’re looking for a talented sales professional to join our team! The Personal Lines Sales Producer is a key member of the HUB Sales team and is responsible for driving and closing sales opportunities with customers. This individual will be managing a large amount of accounts and responsible for handling our warm, vetted leads through inbound calls. Our teams are currently working from home and we’re open to remote applicants! We are the perfect fit if you… - Are driven by competition. - Enjoy participating in competitive Sales incentive contests held throughout the year. - Are seeking an opportunity with unlimited potential earnings. - Want to work for the #1 Personal Lines Broker in the US. - Are seeking a progressive work environment at a rapidly growing organization. - Leverage your internal resources to assist your customers. - Have a desire to help others protect their future. - Have an entrepreneurial spirit and are challenged by the opportunity to grow the business. - Are focused on learning and development to enhance your industry knowledge and expertise. - Are well organized and maintain a well-established follow up process. - Have great verbal and written communication. - Are a self-starter willing to invest time and energy to learn the technical aspects of our business. - Believe in integrity and building success by developing relationships with others. Responsibilities - Handle lead volume primarily through inbound calls (no cold calling). - Follow communication scripts, prompts, call flows when handling different topics. - Meet Quality Assurance Requirements and other key performance metrics. - Identify customer's need and clarify information for Call Center Agents. - Seize the opportunity to transfer calls immediately or schedule appointments, where applicable. - Build sustainable relationships by interacting in a professional and caring manner. - Keep records of all conversations in our call center database in a comprehensive manner. - Meet personal, team and site call transfer targets. Qualifications - High school graduate or equivalent (some college a plus). - 1+ year experience in sales or customer service. - Embrace the latest technologies available. - Excellent customer service and communication skills. - Proficient in computer skills and basic software packages. - Intermediate to expert computer acumen. - Acts decisively and demonstrates good judgment. - Strong oral and written communication skills. - Strong attention to detail with excellent time management and decision-making skills. Requirements - Required Experience: 1-2 years of relevant experience. - Required Travel: Negligible. - Required Education: High school or equivalent. Benefits - The expected pay for this position is $23.08 per hour. - This role offers a performance-based, uncapped commission structure and bonus incentives. - Total compensation will be impacted by factors such as the successful candidate’s skills, experience, and performance. - HUB International is proud to offer comprehensive benefit and total compensation packages: - Health, dental, vision, life, and disability insurance. - FSA, HSA, and 401(k) accounts. - Paid-time-off benefits.

Role Description Lead the design, development, and deployment of enterprise-scale cloud-native applications using Microsoft Azure Cloud. - Develop and implement microservices-based solutions utilizing Golang, gRPC, and .NET technologies to ensure high availability, scalability, and fault tolerance. - Design and develop RESTful APIs and gRPC-based inter-service communication protocols for distributed microservices architecture. - Build integrations from Salesforce into internal and external applications. - Implement CI/CD pipelines using Azure DevOps, YAML, and Docker to automate build, test, and deployment processes across development, staging, and production environments. - Conduct code reviews, establish coding standards, and mentor junior developers on best practices in software design, cloud architecture, and DevOps methodologies. - Collaborate with cross-functional teams including product management, quality assurance, and infrastructure teams to translate business requirements into scalable technical solutions. - Monitor application performance using Azure Monitor, Application Insights, and Log Analytics; identify and resolve production issues to maintain system reliability. - The position offers the option of 100% telecommuting. Qualifications - Must have a master’s degree in computer science, computer applications, or a related field. - Must have three (3) years of experience as a Software Developer, Program Analyst. - Must also have Microsoft Certifications in Azure Developer Associate and Microsoft Certifications in DevOps Engineer Expert (or equivalent). Requirements - Three (3) years of progressive experience in software development, including cloud-based application development, microservices architecture, and enterprise platform integration. - Required Experience: 2-5 years of relevant experience. - Required Travel: Up to 25%. - Required Education: Master's degree. Company Description HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. E-Verify Program. We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team at HUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Role Description We are seeking an experienced HR Technology Solutions Consultant with deep expertise in Dayforce to join our People & Technology Consulting team. This role partners closely with clients to lead system implementations, optimize existing configurations, manage client-side projects, and support HR technology operations. The ideal candidate brings hands-on configuration experience across Dayforce Workforce Management, Payroll, Benefits, and Core HR (Talent a plus), along with strong consulting, analytical, and project management skills. This is a client-facing role that helps organizations solve complex challenges and maximize the value of their HR technology investments. Key Responsibilities - Client Consulting & Advisory - Serve as the primary technical advisor for Dayforce implementations and optimizations - Consult on Dayforce best practices, standard configurations, and industry approaches - Advise clients on design decisions, weighing trade-offs between customization and standardization - Provide recommendations on system architecture, module selection, and phasing strategies - Guide clients through change management and system adoption challenges - Discovery & Requirements Analysis - Lead technical discovery sessions with clients to understand business processes, system requirements, and pain points - Analyze current state configurations, workflows, and data structures - Document detailed technical requirements and translate business needs into specific Dayforce configuration specifications - Identify gaps between business requirements and system capabilities, recommending solutions or workarounds - Create functional design documents, configuration specifications, and data mapping documentation - Dayforce Configuration & Technical Implementation - Expertise in configuration of Dayforce modules from the ground up including: - Core HR: employee records, organizational structures, position management, workflows, security roles, field configurations, business rules - Payroll: pay groups, pay policies, pay rules, earnings/deductions, tax configurations, calculation rules, payroll processing workflows - Workforce Management: time and attendance rules, scheduling rules, shift patterns, labor allocation, premium rules, accruals, holiday calendars, timesheet configurations - Benefits: plan configurations, eligibility rules, rate structures, enrollment workflows, carrier feeds, benefits processing - Talent Management: performance management, succession planning, learning management, recruitment (strong plus) - Facilitate testing cycles (UAT) including test script creation, issue logging, and defect resolution. - Troubleshoot system and data issues, conduct system audits, and recommend enhancements that improve usability and compliance. - Support release management, regression testing, and new feature enablement. - Client-side Project Management - Lead or support project scoping, planning, timeline creation, resource coordination, and milestone tracking. - Provide structured project status updates, risks, decisions, and recommendations to client stakeholders. - Manage vendor relationships on behalf of clients, ensuring quality, alignment, and accountability. - Support change management activities and stakeholder communication. - Implementation Support - Support client teams through go-live readiness, cutover planning, stabilization, and post-implementation optimization. - Facilitate knowledge transfer to client HR/HRIS teams. - Staff Augmentation & Operational Support - Serve as an interim Dayforce, HRIS, or HR operations resource as needed. - Provide day-to-day system support including configuration changes, reporting, data updates, and troubleshooting. - Collaboration - Partner with team members, including associate consultants and subject matter specialists, to ensure high-quality project outcomes. - Contribute to internal knowledge sharing, methodology development, and service enhancements. - Continuous Improvement - Stay current on Dayforce releases, emerging HR tech trends, and new consulting methodologies. - Identify opportunities to enhance internal processes, tools, and client delivery approaches. Qualifications - Bachelor's degree in Business, Human Resources, Information Technology, or related field strongly preferred, OR equivalent work experience in HR technology implementation and configuration - Four to seven years of professional experience in HR technology Implementation, administration, or configuration - Required technical configuration and end-user experience in at least two of the following Dayforce modules: - Workforce Management - Payroll - Benefits - Core HR - Talent module experience a strong plus - Experience leading or supporting Dayforce implementations, major enhancements, or optimization projects. - Experience managing client relationships and delivering consulting or professional services. Preferred Qualifications - Ability to obtain certification in area of specialization (HR, HR technology, compensation, absence management, etc.) within one year. - Dayforce certifications, accreditations, or module-specific training are highly desirable. Benefits - Health/dental/vision/life/disability insurance - FSA, HSA and 401(k) accounts - Paid-time-off benefits such as vacation, sick, and personal days - Eligible bonuses, equity and commissions for some positions

Title: Pharmacy Benefits Account Manager Location: Wilmington United States Job Description: Discover a Career That Empowers You - Join HUB International! At HUB International, we're more than just an insurance brokerage firm - we're a thriving community of entrepreneurs driven by purpose and passion. Every day, we help individuals, families, and businesses protect what matters most by providing a broad array of insurance, retirement, and wealth management products and services. But we don't stop there - we also invest deeply in our people. Here, your career is in your hands. You'll be empowered to learn, grow, and truly make an impact. Whether you're supporting a local business or helping a national client navigate complex risk, you'll be backed by the strength of a global firm and the heart of a regional team. As one of the world's largest insurance brokers - and a proud Stevie Award-winning workplace - HUB offers a unique blend of big-company resources and entrepreneurial spirit. With over 20,000 professionals across 570+ offices in North America, we bring together industry-leading technology, a strong culture of collaboration, and centers of excellence that fuel innovation. Explore your future with HUB International. Let's grow together. If you're ready to be part of a company where your voice matters, your work has purpose, and your potential has no limits - HUB is the place for you. We are looking for an Pharmacy Benefits Account Manager to join our Employee Benefits team on a Hybrid work schedule. SUMMARY: The Pharmacy Benefits Account Manager (PBAM) is a new role in a rapidly growing team. PBAM role will support the HUB Pharmacy practice in the delivery of PBM strategy and data driven analysis. The PBAM will work directly with Pharmacy Consultants to support the Request for Proposal (RFP) process, create ad-hoc reports as well as prepare drafts of client-facing deliverables. The ideal candidate will have a well-rounded understanding of pharmacy benefits, enjoy working in a face paced environment, and demonstrate strong problem-solving skills. ROLE RESPONSIBILITIES: - Pharmacy data collection, validation, and preparation for analysis and deliverables. - Use of multiple tools and access points to obtain the data, with consideration in locating inconsistencies in the data and information. - Must proactively manage projects, workload, initiatives, and assignments as determined by the HUB Pharmacy Practice team. - Work within the HUB Pharmacy Practice team to manage, track, and update core business activities for tracking & business advancement purposes. - Support lead pharmacy consultants on client engagements and meetings. - Contributes directly to support of the design, implementation, and maintenance of standardized pharmacy team operations workflows & pharmacy analytics strategies. - Establish productive and professional relationships with all members of the HUB Pharmacy Practice. - Candidate can be a work from home or hybrid employee. CANDIDATE REQUIREMENTS: - 4-years+ minimum work experience in Pharmacy Benefit Management (PBM) operations, account management, or underwriting, pharmacy consulting analytics, or general pharmacy benefits analytics. - Bachelor's degree from four-year college or university or equivalent combination of education and experience. - Intermediate knowledge of PBM Industry, stakeholders, intermediaries, and buyers. - Experience evaluating and explaining various PBM models, pricing types and products. - Strong understanding of PBM contracting life cycle. - Experience managing and updating CRM tools (i.e., Salesforce, Monday.com). - Refined verbal and written communication skills. - Accomplished project manager who can juggle multiple priorities and adjust to dynamic environment. - Detailed oriented and accurate in producing work deliverables, and capable of performing reasonability reviews of pharmacy reports, and general analytics content. - Established history of working independently in remote or office environment. - Must approach all tasks with a sense of urgency to meet deadlines assigned in a cross-functional environment. - Must possess advanced skills in the current Microsoft Office suite of applications, specifically - MS Outlook, MS Excel, MS PowerPoint, & MS Word - Outlook - ability to manage email volume and keep calendar up to date - Excel - the ability to learn basic & advanced data lookup & arithmetic calculative functions (Vlookups, SUMIFS, &etc.) - PowerPoint - the ability to assemble content in standardized PowerPoint templates. - Word - the ability to review, tracked, edit changes, and make document comparisons. - Power Business Intelligence (BI) experience preferred - Must have the ability and desire to be part of a collaborative team & business environment, managing multiple priorities day-to-day. Travel This position requires domestic travel of up to 10% of the time. The expected salary range for this position is $80,000 - $90,000 and will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages: health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation, sick, and personal days, and eligible bonuses, equity and commissions for some positions. Department Account Management & Service Required Experience: 5-7 years of relevant experience Required Travel: Negligible Required Education: Bachelor's degree (4-year degree) HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.

Role Description As a Marketing Coordinator, you will be assigned a group of clients and business partners to deliver world-class customer service. Working under the direct supervision of a Producer, you will have an annual target of 150 cases that will consist of both new and renewal business. By embracing our quality standards and acting as a caring professional, you will retain, grow, and enhance the client experience. The primary goal of this position is to work closely with the Producer and/or Sales Consultant to manage and service a book of business. - Independently manage workflow for the client life cycle - Analyze and market employee benefits programs (especially individual and aggregate stop-loss insurance) - Assist with file setup in preparation for each group’s marketing effort - Qualify and review carrier quotes for accuracy of terms as well as log into our respective systems - Prepare experience and claims reports, renewal and new business proposals, presentation materials, and supporting documents as necessary (benefit and financial analysis) - Maintain effective working relationships with Carriers and Vendors - Maintain broad knowledge base of Carrier and Vendor products and underwriting requirements - Assist in the training and development of other team members - Other duties as required by clients, business needs, or assigned by management Qualifications - Skilled at balancing tight timelines and competing priorities while maintaining a customer-focused positive attitude - Expertise in Microsoft Office Suite - specifically Outlook, Word & Excel - Ability to work well both independently and within a team framework - Project Management experience a plus - Experience managing confidential information (HIPAA) - High level of personal initiative, integrity, and professional ethics - Commitment to ongoing professional continuing education - Proven ability to be responsive, have high attention to detail, task-oriented, and an administrative focus Requirements - College Degree, or equivalent job experience - Minimum 2 to 4 years’ experience working with Employee Benefits Programs in a brokerage or equivalent setting preferred but not required - Department Account Management & Service - Required Experience: 2-5 years of relevant experience - Required Travel: No Travel Required - Required Education: College diploma (3-year degree) Company Description Strategic Benefit Resources is a leading Stop Loss consulting firm specializing in innovative stop-loss insurance solutions for self-funded employers, TPAs, and brokers.

Role Description Communicate with insureds, carriers, adjusters, attorneys/counsel, contractors, subcontractors, project owners, and construction managers throughout the life cycle of construction-related claims. - Review and evaluate commercial general liability (CGL), builders risk, professional liability, and wrap-up insurance policies to determine coverage for construction defects, property damage, bodily injury, and project-related losses. - Evaluate and review construction-specific legal documents, including contracts, subcontracts, purchase orders, change orders, AIA documents, indemnity agreements, and additional insured endorsements to determine proper handling of claims, liability allocation, and insurable interest. - Advocate on first party builders’ risk and property claims from initial report through settlement on behalf of HUB construction clients. - Advocate on construction defect claims involving faulty workmanship, design errors, material failures, and resulting property damage. - Organize and participate in claim review meetings and new business presentations with construction industry clients. - Maintain comprehensive diary systems for construction claims and document all follow-ups, status updates, and advocacy efforts within claim files. - Maintain high level of interaction with HUB account service teams. - Create and issue correspondence, including written advocacy letters addressing coverage issues specific to construction claims such as the ongoing operations vs. completed operations distinction, the "your work" exclusion, etc. - Track construction claims success stories and results achieved through effective advocacy. - Contribute toward quarterly newsletters and articles to specifically address construction claim trends, lessons learned from losses, and highlight key coverage issues facing construction clients. - Demonstrate effective claim management skills and mentor other colleagues on construction claim nuances. Qualifications - 7 years minimum of construction-related commercial insurance claims advocacy experience. - Extensive experience with builders’ risk, CGL construction defect claims, contractor- or owner-controlled insurance programs (CCIPs/OCIPs), and construction project policies. - Proven ability to work independently and collaboratively with a team. - Excellent attention to detail, particularly in reviewing construction contracts and insurance policy endorsements. - Excellent oral & written communication skills with ability to explain complex construction coverage issues to all project stakeholders. - Proficiency with all MS Office Applications and claims management systems. - P&C License required; can be secured post-hire. - Occasional travel. Preferred Qualifications - Professional designations such as CIC, CRIS, CRM, or AIC. - Experience with wrap-up insurance programs (CCIPs/OCIPs). - Background in construction, engineering, or project management. Requirements - Required Experience: 7-10 years of relevant experience. - Required Travel: Up to 25%. - Required Education: High school or equivalent. Benefits - Competitive and flexible benefits options. - Continuous opportunities for growth and development. - Supportive and friendly work environment.

• Field inbound and outbound calls to customers and insurance agents while providing superior customer service across all escrow and non-escrow insurance products. • Key in and validate data received in order to update loan records. • Match insurance documents to loan records in the Miniter Ecommerce System. • Train in additional supplemental processes based on business need. • Adhere to the Daily Workflow Schedule which outlines job responsibilities and daily production goals. • Actively participate in all training sessions, team meetings, department meetings, and one-on-one meetings. • Participate and/or collaborate in assignments and special projects. • Attend industry-related continuing education training and courses. • Other responsibilities as directed.