hive.co

• Provide email marketing strategy to customers • Be responsible for keeping regular contact with key customers • Nurture and onboard customers and partners • Play an important role in listening to customer feedback • Help direct marketing efforts towards new effective strategies • Support top existing partners including agencies and platforms • Help craft overall customer experience strategy

• Provide email marketing strategy to customers and keep them up to date on best practices • Be responsible for keeping regular contact with key customers, ensuring that they're getting the most out of Hive, and updating them on our newest features • Nurture and onboard customers and partners, helping them find success with the product • Play an important role in listening to customer feedback and deciding what’s added to the product roadmap • As an email marketing expert, you’ll help direct our marketing efforts towards new effective strategies as well as share key findings and trends to identify opportunities for new educational content • Support our top existing partners which include agencies, e-commerce and tech platforms • Help craft our overall customer experience strategy, scaling it as the company continues to grow

• You rapidly build new features that users will love, continuously refining them based on feedback. • Contribute to code reviews, technical spec reviews, technical planning, and architectural decision-making. • Be able to take responsibility and ownership of projects from start to finish. • Take part in technical planning and architectural decision-making. • Find solutions to optimize bottle-necks and general system wide performance. Always on the lookout to keep the tech stack updated with current standards. • Collaborate with team members on designing scalable, and well documented web architecture, including APIs and backend systems. • Work directly with our customer success team to solve customer-impacting problems.

• Manage our platform, infrastructure and integration engineering pods • Coach and mentor the team while maintaining high performance standards • Drive initiatives and priorities across teams, collaborating company-wide • Contribute to engineering-wide initiatives as part of leadership team • Recruit great engineers in collaboration with the People team • Improve processes and tools for team productivity and outcomes

• Build our Data Platform: Design and own a cloud-native big data platform handling audience data for millions of attendees and billions of interactions a year. You're not just building pipelines — you're building the infrastructure that determines the quality of every insight, recommendation, and decision Hive's customers make. • Build our ML Platform: Design and own the infrastructure that takes models from experiment to production — feature stores, training pipelines, model serving, and monitoring. You switch hats between data engineering and ML engineering, ensuring reliable, low-latency access to the features and infrastructure we need to build and ship models confidently. When a model degrades in production, you're the one who built the observability to catch it before the customer does. • Own the Full Pipeline — and Its Business Impact: From Change Data Capture through validation, transformation, and denormalization — you drive the stack end to end. But you also understand what breaks for a customer when a pipeline is late, a metric drifts, or a model gets stale data. You connect the technical dots to the business dots. • Treat Data as a Product: You don't ship pipelines — you ship data products that internal teams and customers depend on like a production API. You define SLAs, obsess over data health, build for discoverability. • Build and Leverage Agentic Systems: You bring an agentic engineering mindset to everything — both how you work and what you build. You use AI coding agents (e.g. Claude Code) as a force multiplier. And you build LLM-powered pipelines and autonomous agents that enrich, classify, and act on audience data at scale.

At Hive, we’re all about creating moments that matter — helping event marketers connect with their biggest fans. Live events bring people together, and our industry-leading marketing platform makes it easier than ever for promoters to grow audiences and drive revenue. We're not looking for a traditional BDR. We're looking for someone who thinks like a growth engineer and operates like a salesperson - someone who builds systems, deploys agents, and uses AI to create highly targeted, perfectly timed outreach at scale. This is a founding-type role within our outbound motion. You'll have the latitude to design and own how we identify, monitor, and engage prospects - combining technical curiosity with sales instincts to generate pipeline that converts. What You’ll Do Build and operate AI-powered outbound systems - Design and deploy AI agents to automate lead identification, account research, and intent monitoring across the live events ecosystem - Build and maintain outbound workflows that trigger personalized outreach based on buying signals, job changes, funding events, and other intent data - Use tools like Claude, ChatGPT, Realm, or similar to construct intelligent sequences that reach the right prospect at the right moment with the right message - Continuously iterate on your systems - measuring what works, cutting what doesn't, and shipping improvements fast Generate qualified pipeline - Identify and prioritize high-potential accounts across venues, promoters, festivals, and ticketing companies - Engage prospects across email, LinkedIn, phone, and emerging channels with messaging that's personalized and relevant - not spray-and-pray - Qualify opportunities and schedule high-quality discovery meetings for the sales team - Maintain clean, accurate CRM hygiene so pipeline data can be trusted and acted on Operate as an owner - Take full accountability for pipeline targets - you decide how to hit them - Track your own activity and conversion metrics and bring insights back to the team - Partner with Sales, Marketing, and Leadership to refine targeting, messaging, and playbooks - Stay ahead of the curve on emerging outbound tools and techniques - and bring them to Hive before the competition does How You’re Measured - Qualified meetings generated for Account Executives - Pipeline created and conversion to revenue - Quality and relevance of prospect targeting - Efficiency gains from systems and automation you build - Continuous improvement in outreach effectiveness Who You Are - A builder, not just a user You don't just use tools - you connect them and automate them. You've experimented with AI agents, built workflows in tools like Clay or n8n, and get excited when you figure out a smarter way to do something. - AI-native and hungry to learn You're already using AI to do your job - prompting models, building research pipelines, automating repetitive tasks. You follow the space closely and have opinions on what's actually useful versus hype. - Commercially sharp You understand what makes a prospect ready to buy and can have a real conversation with a VP of Marketing at a venue or a Head of Partnerships at a venue. You earn build relationships quickly and can capitalize on them. - Resilient and self-directed You don't need a manager to tell you what to do. You understand your targets, track your progress, and hold yourself accountable. Rejection is data, not defeat. - Obsessed with improvement You're always asking "how do I make this better?" - whether it's a subject line, a targeting filter, or a workflow you built last week. Comp/Benefit Package: - Uncapped earning potential: this role includes a competitive base with performance incentives. - Work fully remotely in Canada: Where you are most productive whether that be from your house, or elsewhere. We just ask that you are located in Canada and have the legal work authorization. Unfortunately, we are unable to hire within Quebec, Canada at this time. - Health + Insurance: Comprehensive health and dental coverage with a parental leave top-up program. - Unlimited vacation/PTO policy: So you can be happy and healthy! - Flexible work hours: Customize your schedule as long as it’s not disruptive to your role, team, clients and Hive. - High autonomy: own your process, your tools, and your results. - Real impact: you're note one of 50 SDRs following a script; you're building something new. About Hive Hive is the industry-best marketing platform for event marketers. Our platform powers marketing for 1500+ of the most iconic event, festivals, venues, promoters, and event-centric brands across North America. We help our clients sell out their shows and make their events unforgettable - by helping them grow their customer base and personalizing and automating their email, SMS, and ad campaigns. Hive integrates with 25+ partners like Ticketmaster and Shopify, ingesting rich customer data in real-time. With this data, event marketers can segment their audiences in powerful ways and send timely, customized messages to their customers. Hive was founded in a University of Waterloo computer lab and graduated from Y Combinator in 2014. Today, we’re a remote-first team spread across Canada and the US, building a product and a culture that values clarity, ownership, and real customer impact. To learn more about our team, check out the About Us and Careers pages on our website.

• Own full-cycle accounting (AP, AR, GL, journal entries, accruals) across multiple entities • Manage and execute the month-end close process • Maintain and reconcile balance sheet and general ledger accounts • Ensure accurate revenue recognition and reconciliation (SaaS/subscription-based) • Prepare timely and accurate financial reports (P&L, balance sheet, cash flow) • Manage expense programs and related tools • Support budgeting and forecasting processes • Lead or support ERP system implementation • Identify and implement process improvements to increase efficiency and scalability

• Design and build robust backend services that enable Hive's marketing platform to scale • Own features end-to-end, from architecture and implementation through deployment and production support • Build and optimize high-throughput data pipelines processing billions of customer data points • Collaborate with product teams to design scalable APIs and integrate with external platforms like Ticketmaster and Shopify • Enhance application performance and reliability across the stack • Implement comprehensive monitoring and observability for the services you build

At Hive, we’re all about creating moments that matter - helping event marketers connect with their biggest fans. Live events bring people together, and our industry-leading platform makes it easier than ever for promoters to grow audiences and drive revenue. We’re looking for a high-performing Account Executive who’s hungry to win, thrives in autonomy, and is motivated by results. This is a true full-cycle sales role - you’ll own everything from pipeline generation to close. If you love the thrill of building your own book of business and beating your number quarter after quarter, this is your stage. What you'll get up to: Own the full sales cycle - from prospecting and cold outreach to negotiation and close Build and manage your pipeline in Salesforce with precision and accountability Drive outbound activity daily - cold calling, personalized emails, video, and LinkedIn outreach Run high-impact discovery calls and product demos that connect customer pain points to Hive’s solutions Stay proactive and agile - prioritize effectively, adapt quickly, and execute with urgency Partner cross-functionally with Marketing and Customer Success to continuously improve our GTM playbook Forecast accurately and consistently hit (or exceed) your quota Who you are: Compensation + benefits: Uncapped earning potential. The compensation structure for this role: Canada: $70,000 CAD base, $50,000 CAD variable pay, for an on-target-earning potential of $120,000 CAD. US: final base salary will be dependent on location and experience High autonomy: we hire smart people and give them the trust and space to perform Work fully remote in Canada or the US: where you’re most productive whether that be from your house, or elsewhere. We just ask that you have legal work authorization in the country you reside in. Unfortunately, we are unable to hire within Quebec, Canada at this time. Flexible work hours: choose your 9-5 as long as it’s not disruptive to your role, team, and Hive Health + Insurance: Comprehensive health & dental coverage with a parental leave top-up program Unlimited vacation/PTO policy: so you can be happy and healthy! About Hive.co Hive.co is the premier marketing platform for event marketers, revolutionizing the industry with its innovative and seamless integration with various ticketing platforms. This integration puts customer data directly at the fingertips of marketers, enabling them to build data-driven customer journeys. We integrate with tech partners like Eventbrite, Ticketmaster, AXS, Dice, Tixr, Etix, and Shopify to let brands act on all their data, so they can easily segment their list in thousands of ways, and send more customized, timely email campaigns that land in inboxes. We pride ourselves on helping brands understand their email and SMS marketing, all while selling more and keeping their customers engaged. We started our company inside a University of Waterloo computer lab in early 2014, graduated from Y Combinator that summer (S14 batch) and have been growing ever since. We strive to provide an online work environment that allows team members to have a strong work life balance while still feeling connected to their team and Hive’s mission. To learn more about our team check out our About Us page on our website: https://www.hive.co/company