Grubhub

Title: Senior Staff Data Scientist Location: New York, NY Job Description: About Grubhub At Grubhub, we believe food is more than just a meal: It’s a source of discovery, connection, and pure enjoyment. There’s a time and place for every type of dish, from hidden neighborhood gems to tried-and-true favorites, and we exist to connect people with the food they love in all the ways they like to dig in. We’ve been at it since 2004, but now, as part of Wonder, Grubhub is operating with a renewed sense of momentum and the high-velocity energy of a powerhouse startup. As a leading U.S. ordering and delivery marketplace, we feature over 415,000 merchants in more than 4,000 cities, creating the ultimate food experience by elevating online ordering through innovative restaurant technology, easy-to-use platforms, and an improved delivery experience. We are constantly finding new ways to innovate—from integrated grocery delivery with groceries powered by Instacart to exclusive loyalty programs. Join our team, based out of New York City, Chicago and Denver, and help us give our diners the exceptional value they deserve. About the Opportunity At Wonder Data Science, our mission is to build data science and machine learning systems that improve how our marketplace operates, how customers experience the platform, and how the business makes high-quality decisions. As a Senior Staff Data Scientist, you will go beyond individual problem solving — you will help shape the strategic direction of applied data science, mentor senior and junior scientists, and collaborate closely with engineering, product, operations, and business leaders to move our ML and analytics capabilities toward scalable, production-grade systems. You will identify high-leverage opportunities across the business, including marketplace efficiency, customer experience, ETA accuracy, fulfillment reliability, pricing strategy, supply planning, demand forecasting, and operational performance. You will design statistically rigorous frameworks to understand causal impact, separate signal from noise, and guide business strategy through experimentation, measurement, and principled inference. You will help define how we structure trade-offs like customer experience vs. operational efficiency, speed vs. cost, prediction accuracy vs. business impact, short-term metric movement vs. long-term marketplace health, and automation vs. human judgment. You’ll prototype, experiment, influence architecture, and ensure we operationalize models and insights that actually move business metrics — not just analyses that look good offline. The Impact You Will Make - Serve as a technical thought leader in Data Science — defining principles, frameworks, and best practices for how Wonder uses data, experimentation, and machine learning to improve customer, marketplace, and business outcomes. - Mentor and coach a growing team of Data Scientists and contribute to career development and technical excellence across the group. - Lead the exploration of interconnected marketplace systems, recognizing feedback loops between customer behavior, fulfillment reliability, ETA accuracy, pricing, supply planning, product experience, and business performance. - Develop causal inference and experimentation frameworks that help Wonder understand which product, operational, and marketplace changes truly drive business impact. - Partner with engineering to drive architecture decisions for shared data layers, feature pipelines, modeling APIs, experimentation infrastructure, and production ML services. - Define and implement robust experimentation strategies for changes that move business metrics in high-noise environments. - Champion business-impact-driven data science, integrating causal inference, experimentation, risk-aware modeling, and scalable production ML systems that learn and adapt. What You Bring to the Table - 8+ years of industry experience with MS or 6+ years with PhD in Statistics, Economics, Applied Mathematics, Computer Science, Data Science, Machine Learning, or a related quantitative field. - Proven experience applying data science and machine learning to complex business problems, such as marketplace optimization, customer experience, forecasting, personalization, pricing, supply/demand balancing, operational policy changes, or product experimentation. - Deep expertise in causal inference, experimentation, and statistical modeling, including methods such as A/B testing, difference-in-differences, regression discontinuity, instrumental variables, synthetic controls, uplift modeling, or causal impact analysis. - Strong intuition for business and product trade-offs — customer experience vs. efficiency, ETA confidence vs. conversion risk, fulfillment reliability vs. cost, marketplace growth vs. quality, and short-term optimization vs. long-term health. - Proficiency in Python, data analysis, visualization, and writing scalable, production-ready code using object-oriented design. - Demonstrated ability to take data science, ML, or causal inference systems into production, partnering with engineering on architecture, deployment, and monitoring best practices. - Fluency in SQL or similar tools for directly interrogating production-scale datasets. - Experience mentoring and providing technical direction to other scientists, analysts, or engineers. Got These? Even Better - Experience leading end-to-end design of data science, machine learning, measurement, or experimentation frameworks within marketplace, consumer product, fulfillment, logistics, pricing, forecasting, or operations systems. - Experience designing causal measurement strategies for complex systems where product, marketplace, and operational decisions interact across multiple layers. - Background in causal inference, econometrics, Bayesian modeling, experimental design, or observational measurement in high-noise environments. - Experience with applied experimentation frameworks, including A/B testing, power analysis, heterogeneous treatment effects, guardrail metrics, interference effects, and long-term impact measurement. - Experience building or influencing production ML systems that combine predictive modeling, causal measurement, experimentation, and business rules - Influence across disciplines — able to align product, engineering, operations, business, and data science around a cohesive ML, experimentation, and measurement strategy. - Experience defining strategy and technical roadmaps for data science, machine learning, experimentation, or causal inference platforms. Our hybrid model requires 3 days a week in the office. That said, many team members choose to come in more often to take advantage of in-person collaboration and connection. You're welcome—and encouraged—to be in the office up to 5 days a week if it works for you. #LI-Hybrid New York: $240,000 - $249,500 per year. Illinois: $216,000 - $224,500 per year. Wonder uses geographic-specific salary structures, which means the salary offered may vary depending on where the job is located. The final salary offer will take into account various factors, such as the candidate's skills, education, training, credentials, and experience. Benefits We offer a competitive salary package including equity and 401K. Additionally, we provide multiple medical, dental, and vision plans to meet all of our employees' needs as well as many benefits and perks that are not listed.  A Final Note At Wonder, we build the best teams by hiring with an objective lens — evaluating people for their potential while championing diversity, equity, and inclusion. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. As part of our commitment to fair and compliant hiring practices, Wonder participates in the federal government's E-Verify program to confirm employment eligibility. If you need an accommodation during the interview process, please let your recruiter know. We look forward to hearing from you! We'll contact you via email or text to schedule interviews and share information about your candidacy.

• Engage local restaurants to discover hidden gems • Gather restaurant feedback and monitor competitor activity • Consult with restaurant owners on joining GrubHub • Conduct cold calling, emailing, and social outreach • Manage a territory and own the sales pipeline • Secure appointments and present value of partnership • Travel for in-person sales pitches • Exceed high-volume sales goals in a team environment

Title: Enablement Associate, GTM - (Chicago) Location: Chicago time type Full time job requisition id JR101056 Job Description: At Grubhub, we believe food is more than just a meal: It’s a source of discovery, connection, and pure enjoyment. There’s a time and place for every type of dish, from hidden neighborhood gems to tried-and-true favorites, and we exist to connect people with the food they love in all the ways they like to dig in. We’ve been at it since 2004, but now, as part of Wonder, Grubhub is operating with a renewed sense of momentum and the high-velocity energy of a powerhouse startup. As a leading U.S. ordering and delivery marketplace, we feature over 415,000 merchants in more than 4,000 cities, creating the ultimate food experience by elevating online ordering through innovative restaurant technology, easy-to-use platforms, and an improved delivery experience. We are constantly finding new ways to innovate—from integrated grocery delivery with groceries powered by Instacart to exclusive loyalty programs. Join our team, based out of New York City, Chicago and Denver, and help us give our diners the exceptional value they deserve. About The Opportunity Grubhub is looking for a high-energy, proactive, and innovative Enablement Associate to fuel the growth of our Merchant teams. This role is critical to our New Hire Onboarding and Continued Education strategy, ensuring our SMB and Enterprise (ENT) Sales, Onboarding, and Success teams have the knowledge they need to be successful in their roles and are always ahead of the curve. You will act as the bridge between strategy and execution, turning complex product updates and market shifts into actionable brilliance for our frontline teams. If you thrive on stage (physical or virtual), love simplifying the complex, and are obsessed with what’s next in Go-To-Market innovation, you’ll fit right in. The Impact You Will Make - Own the Learning Lifecycle: Co-design and facilitate training programs that span a GTM employee’s lifecycle, from new hire onboarding through continuous education. You’ll play a key part in ensuring new hires are productive from day 1, and keep our veteran reps sharp on advanced sales skills, new product features, and industry trends. - Lead GTM Launches: Act as the enablement lead for new product and marketing initiatives. You’ll translate GTM strategies into field-ready playbooks, talk tracks, and training modules that empower our teams to win. - Innovate Content: Move away from boring slide decks. You’ll create interactive workshops, bite-sized video content, and gamified certifications that make learning stick for busy sales and success professionals. - Cross-Functional Collaboration: Partner with Business Leadership, Product Marketing, and RevOps to identify skill gaps and deploy targeted "micro-enablement" interventions. - Data-Driven Iteration: Don't just ship and forget. You’ll track program adoption and performance metrics to prove that your initiatives are actually moving the needle on merchant acquisition and retention. - Tool Advocacy: Maintain and optimize our enablement tech stack, ensuring that our SMB and ENT teams have the right resources at their fingertips the moment they need them. - An Energetic Facilitator: You command a room and can keep a video call of 50+ reps engaged, curious, and motivated. - A Proactive Problem Solver: You don’t wait for a training request to land on your desk. You listen to call recordings, spot trends, and build solutions before the leadership team even asks for them. - An Innovative Creator: You are interested in modern learning trends, AI productivity tools, and creative ways to deliver information that bypasses the "inbox clutter." - A Strategic Thinker: You understand the nuance between a quick SMB transactional sale and a long-term Enterprise partnership, and you can tailor your enablement approach for both. What You Bring To The Table - 2-4 years of experience in Sales Enablement, Corporate Training, Customer Success, or a high-growth Sales role. - Proven track record of content creation (playbooks, guides, or training decks) and live facilitation. - Exceptional project management skills; you can juggle a GTM launch while simultaneously running a weekly training series. - Experience working with CRM tools (Salesforce) and modern LMS/Enablement platforms. Got These? Even Better - Experience in the Marketplace, FoodTech, or SaaS sectors. - Direct experience supporting both SMB (high volume) and Enterprise (high touch) sales motions. - A builder mindset; you are comfortable creating structure where none exists. - Familiarity with Change Management principles to help teams navigate evolving priorities. As a matter of company policy, Wonder does not sponsor applicants for employment visa status for this role. ​ Our hybrid model requires 3 days a week in the office. That said, many team members choose to come in more often to take advantage of in-person collaboration and connection. You're welcome—and encouraged—to be in the office up to 5 days a week if it works for you. #LI-Hybrid Chicago: $67,500 - $77,500 per year. Wonder uses geographic-specific salary structures, which means the salary offered may vary depending on where the job is located. The final salary offer will take into account various factors, such as the candidate's skills, education, training, credentials, and experience. Benefits We offer a competitive salary package including equity and 401K. Additionally, we provide multiple medical, dental, and vision plans to meet all of our employees' needs as well as many benefits and perks that are not listed.  We look forward to hearing from you! We'll contact you via email or text to schedule interviews and share information about your candidacy.

Title: Sr Analyst- Merchant Network Analytics Location: New York City, Chicago and Denver Full time Job Description: About Grubhub At Grubhub, we believe food is more than just a meal: It’s a source of discovery, connection, and pure enjoyment. There’s a time and place for every type of dish, from hidden neighborhood gems to tried-and-true favorites, and we exist to connect people with the food they love in all the ways they like to dig in. We’ve been at it since 2004, but now, as part of Wonder, Grubhub is operating with a renewed sense of momentum and the high-velocity energy of a powerhouse startup. As a leading U.S. ordering and delivery marketplace, we feature over 415,000 merchants in more than 4,000 cities, creating the ultimate food experience by elevating online ordering through innovative restaurant technology, easy-to-use platforms, and an improved delivery experience. We are constantly finding new ways to innovate—from integrated grocery delivery with groceries powered by Instacart to exclusive loyalty programs. Join our team, based out of New York City, Chicago and Denver, and help us give our diners the exceptional value they deserve. About The Opportunity As a Senior Analyst, you will be responsible for analyzing complex data sets, identifying trends, and providing actionable insights that directly impact strategic decision-making and drive business growth. You will also be the architect of a connected ecosystem of dashboards and reports that empower teams across the business to move faster, smarter, and more confidently. This involves executing advanced analyses, improving reporting processes, and collaborating closely with senior leadership to address critical business challenges. You will work with cross-functional teams to optimize business performance, implement strategic initiatives, and ensure that business decisions are backed by robust data analysis and reliable 'source of truth' reporting and metrics. Your work will have a direct impact on fostering growth and operational efficiency as well as influencing how key projects are executed and ensuring that the organization stays competitive in a rapidly evolving market. You will primarily support the Merchant Network team, who is responsible for signing, onboarding, retaining, and growing restaurant partners on Grubhub. The Impact You Will Make - Analyze Complex Data -Sets: Perform sophisticated analytics to understand critical drivers of business performance, including fraud prevention, customer care, and logistics operations. Leverage your analytical curiosity to proactively uncover data trends, anomalies, and other key insights that can help the company grow faster, reduce costs, and increase profitability. - Build and Maintain Dashboard Ecosystems: Develop and manage a connected ecosystem of dashboards and reports across platforms such as Tableau and Redash. Ensure seamless integration and data consistency to support company-wide consumption. - Support Cross-Functional Business Leaders: Collaborate with leaders to address business challenges, providing insightful analysis to help them understand the financial implications of their strategies and decisions. Present your findings and recommendations in clear, actionable formats, working with stakeholders to ensure that data-driven solutions are incorporated into business strategies. Influence key decisions with high-quality analysis and insights. - Transform Business Requirements into Actionable Insights: Collaborate with cross-functional stakeholders to gather requirements and translate them into intuitive, data-driven dashboards and reporting solutions. Ensure outputs are tailored to drive strategic and operational decisions. - Monitor and Report on KPIs:Take ownership of preparing, tracking, monitoring and communicating key performance indicators (KPIs) on a regular, recurring cadence.. Investigate variances and anomalies, identify trends, and communicate findings to Leadership to inform strategic decision-making. - Develop and Maintain Financial Models: Design and implement financial models to support key strategic initiatives across various departments. Provide data-driven insights that help guide decision-making related to resource allocation, cost optimization, and performance improvement. - Maintain a Central Source of Truth: Establish, document, and maintain a “Source of Truth” for company-wide metrics. Drive consistency in metric definitions, data sources, and reporting methodologies across the organization. - Drive Reporting Automation and Scalability: Identify opportunities to automate recurring reporting tasks and streamline dashboard creation. Build scalable reporting frameworks and reusable templates to support future business growth. Work to optimize reporting tools, dashboards, and data collection methods, ensuring that data presented to stakeholders is both accurate and timely. - Drive Continuous Improvement: Look for opportunities to improve data processes, enhance reporting efficiency, and increase the overall impact of analytical outputs. - Mentorship and Collaboration: Act as a mentor for junior analysts, helping them to refine their skills and grow within the role. Foster a collaborative environment where analytical best practices are shared across teams and departments. - Stay Ahead of Market Trends: Stay informed about industry developments, competitor activities, and emerging technologies. Use this knowledge to refine analyses and make proactive recommendations that help the company stay competitive and innovative. What You Bring to the Table - Experience: 3-5 years of experience in a Data, Business Intelligence, or Analytics role, with a proven track record of leading advanced data analyses and providing actionable insights that inform strategic business decisions, and a demonstrated ability to develop impactful dashboards and reporting tools that drive business decision-making. - Education: Bachelor’s degree in Business, Finance, Economics, Statistics, Mathematics, Data Analytics, Computer Science, or a related field. An advanced degree or certifications in data science, business analytics, or related areas is a plus. - Technical Skills: - Advanced proficiency in data analysis tools such as Excel, SQL, and data visualization platforms (e.g., Tableau, Power BI). - Familiarity with data modeling, cleaning, and transformation best practices. - Exposure to Python for data analysis, modeling & automation, analysis, and data pipeline optimization is preferred. - Understanding of statistical concepts and techniques, including regression analysis, hypothesis testing, and forecasting is a plus. - Comfortable balancing speed and accuracy while developing scalable reporting solutions. - Experience with data cleaning, transformation, and analysis processes. - Analytical Expertise: Expertise in interpreting complex data sets and delivering clear, actionable insights. Ability to manage large-scale data projects, identify emerging trends, and provide recommendations that drive significant business impact. Strong sense of ownership over data quality, structure, and reporting consistency. - Business Acumen: Strong understanding of business strategy, financial modeling, and operational metrics. Ability to synthesize data into strategic recommendations that drive profitability, operational efficiency, and growth. Ability to frame analytical findings within a business context and influence decisions with data. - Problem-Solving and Strategic Thinking: Strong critical thinking and problem-solving abilities, with the capability to address business challenges at a strategic level. Ability to lead and implement data-driven solutions to complex problems. - Communication Skills:Exceptional written and verbal communication abilities, adept at presenting data insights to diverse audiences, including executive leadership. Proven ability to influence business decisions by translating complex data into accessible and actionable information for both technical and non-technical stakeholders. - Attention to Detail and Accuracy: High level of precision and accuracy in data analysis, with the ability to manage multiple tasks while maintaining a focus on quality and integrity. - Adaptability and Innovation:Ability to adapt quickly to changing business needs and drive continuous improvement with evolving data tools and analytics techniques. Agile mindset with a passion for continuous learning Our hybrid model requires 3 days a week in the office. That said, many team members choose to come in more often to take advantage of in-person collaboration and connection. You're welcome—and encouraged—to be in the office up to 5 days a week if it works for you. #LI-Hybrid New York: $128,000 per year Illinois: $115,000 per year Wonder uses geographic-specific salary structures, which means the salary offered may vary depending on where the job is located. The final salary offer will take into account various factors, such as the candidate's skills, education, training, credentials, and experience. Benefits We offer a competitive salary package including equity and 401K. Additionally, we provide multiple medical, dental, and vision plans to meet all of our employees' needs as well as many benefits and perks that are not listed.  A Final Note At Wonder, we build the best teams by hiring with an objective lens — evaluating people for their potential while championing diversity, equity, and inclusion. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. As part of our commitment to fair and compliant hiring practices, Wonder participates in the federal government's E-Verify program to confirm employment eligibility. If you need an accommodation during the interview process, please let your recruiter know.

Title: Manager, Quality & Insights Location: Chicago Full time Job Description: About Grubhub At Grubhub, we champion restaurants from coast to coast. Restaurants sit at the heart of communities. It’s our mission to strengthen their roots, deepen their connections, and increase the positive impact they have on people and society. Grubhub, part of Wonder, delivers the best local, authentic cuisine right to diners’ doors—and new customers and billions in revenue to local businesses. Featuring over 375,000 merchants in over 4,000 cities nationwide, our innovative technology, user-friendly platforms, and streamlined delivery capabilities have made us an industry leader in the world of online food ordering. Since we opened our doors in 2004, Grubhub has been opening doors all across the country. Bakery doors in Hyde Park, jibarito joint doors in Queens, and doors of opportunity all across the country. Join our team and help us open more. About the Opportunity The Manager, QA leads Wonder’s Process and Quality Insights teams, driving operational excellence and regulatory compliance in Customer Experience (CX) across all brands. You will drive the team’s shift toward AI-driven CX monitoring and Voice of the Customer insights while fostering a collaborative, high-performance culture across our internal teams and BPO partner network. The Impact You Will Make ​ ​Strategic Leadership: Provide vision and direction for the Process and Quality Insights functions, ensuring strategies are aligned with organizational goals and clearly communicated to internal stakeholders and BPO partners. Strategic QA Automation & LLM Integration - Lead the evolution of the Quality Assurance strategy by leveraging LLM capabilities to achieve 100% contact monitoring, driving a transition toward fully automated, scalable QA solutions that minimize manual dependencies. - Establish and manage a robust governance framework for the periodic maintenance and calibration of LLM-driven evaluations, ensuring AI-powered insights remain accurate, relevant, and aligned with evolving brand standards. Data Integrity & Business Impact - Serve as the principal owner and leader for Quality metrics, ensuring all data is accurate, defensible, and provides a clear narrative on how specific operational changes correlate to CX quality and influence the company’s bottom line. - Correlate Quality insights with broader organizational KPIs to provide a holistic view of business health, using data to articulate the "why" behind performance shifts and their relationship to company-wide goals. - Act as a strategic consultant to stakeholders, delivering high-level health metrics and targeted deep-dives into specific CX phenomena to provide the actionable insights necessary for Operations to deploy effective solutions. Quality Framework & Governance - Own the design and governance of the quality rubric, overseeing its implementation across AI-scored interactions and the evaluation strategy for technical performance areas not yet captured by automated scoring. - Maintain rubric relevance by driving strategic updates in response to major business shifts, ensuring a unified standard across the portfolio while preserving essential brand nuances. - Define and enforce sampling standards for BPO partners, establishing the specific volumes and methodologies required to ensure manual evaluations achieve industry-standard confidence levels and statistical significance. Team Development & Leadership - Build and implement a comprehensive team development plan by upskilling team members into Quality Intelligence (QI) Analyst workstreams, ensuring long-term organizational resilience and succession-readiness through balanced workload distribution and cross-functional upskilling. - Cultivate a high-performance environment by establishing clear expectations, providing regular constructive feedback, and conducting performance reviews that drive accountability and continuous improvement. - Effectively manage team resources, delegating tasks and adjusting workloads to accommodate evolving business priorities. What You Bring to the Table - Experience: 6+ years of relevant experience, specifically within vendor BPO organizations in a Quality or Process Insight capacity - Education: Bachelor’s degree or equivalent experience - Technical Savvy: Experience with LLMs, AI, and AI implementation in Quality programs preferred; familiarity with SQL, Statistics, and/or Tableau is a plus. - Analytical Rigor: Keen attention to detail with a proven ability to identify root causes, provide recommendations, and drive improvements. - Communication: Superior interpersonal and collaboration skills, with the ability to articulate complex data stories to diverse stakeholders. - Tools: Advanced Google Suite and Microsoft Excel skills; Lean/Six Sigma Green Belt certification is a plus, familiarity with Maestro / Rippit a plus Our hybrid model requires 3 days a week in the office. That said, many team members choose to come in more often to take advantage of in-person collaboration and connection. You're welcome—and encouraged—to be in the office up to 5 days a week if it works for you. Illinois: $115,000 - $122,000 per year. Wonder uses geographic-specific salary structures, which means the salary offered may vary depending on where the job is located. The final salary offer will take into account various factors, such as the candidate's skills, education, training, credentials, and experience. Benefits We offer a competitive salary package including equity and 401K. Additionally, we provide multiple medical, dental, and vision plans to meet all of our employees' needs as well as many benefits and perks that are not listed.  A Final Note At Wonder, we build the best teams by hiring with an objective lens — evaluating people for their potential while championing diversity, equity, and inclusion. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. As part of our commitment to fair and compliant hiring practices, Wonder participates in the federal government's E-Verify program to confirm employment eligibility. If you need an accommodation during the interview process, please let your recruiter know. We look forward to hearing from you! We'll contact you via email or text to schedule interviews and share information about your candidacy.

Title: Design Senior Manager Location: Chicago Job Description: About Grubhub At Grubhub, we champion restaurants from coast to coast. Restaurants sit at the heart of communities. It’s our mission to strengthen their roots, deepen their connections, and increase the positive impact they have on people and society. Grubhub, part of Wonder, delivers the best local, authentic cuisine right to diners’ doors—and new customers and billions in revenue to local businesses. Featuring over 375,000 merchants in over 4,000 cities nationwide, our innovative technology, user-friendly platforms, and streamlined delivery capabilities have made us an industry leader in the world of online food ordering. Since we opened our doors in 2004, Grubhub has been opening doors all across the country. Bakery doors in Hyde Park, jibarito joint doors in Queens, and doors of opportunity all across the country. Join our team and help us open more. Sr. Design Manager Grubhub is looking for a Sr. Design Manager who thrives in fast-paced, startup-style environments—someone energized by ambiguity and motivated by momentum. You’re ready to help shape our transformation with bold thinking, big ideas, and fearless creativity, turning vision into action through grit, resilience, and a strong bias toward execution. You balance craft and speed, holding a high creative bar while navigating real-world constraints, and ensure every detail ladders up to the bigger brand opportunity. You deliver results by building strong, proactive partnerships across marketing, product, strategy, copy, and production, helping to shape briefs and anticipate challenges. You’re deeply curious about culture, design systems, emerging platforms, and consumer behavior, asking smart questions and challenging assumptions to find sharper solutions. Most importantly, you bring positive energy, ownership, and accountability—raising the bar for both the work and the team around you. About the Opportunity As a Sr. Design Manager at Grubhub, you will partner on the design and execution of projects that directly support our business and bring our brand to life across all consumer touchpoints. Successful candidates will demonstrate a superior ability to generate inspirational design solutions, driving work from ideation through execution with both creative excellence and strategic impact. In this role, you’ll have the opportunity to help Grubhub connect with consumers in meaningful and memorable ways. Projects may include: - B2C and B2B digital marketing, including email, social (paid and organic), display, and in-app placements - Campaign-level thinking across 360° brand initiatives, including brand toolkits, social media strategy, promotions, and OOH - Commercial development that aligns creative vision with business objectives This is a hands-on role where your creative leadership will shape how Grubhub engages with consumers, elevates the brand, and drives meaningful business results. Day to Day Strategy & Design As a Sr. Design Manager at Grubhub, you will craft elevated, holistic brand executions that drive customer engagement, loyalty, and business impact. You will identify and champion self-initiated design ideas that create measurable value. You’ll energize and lead both internal teams and external creative partners from ideation through execution, developing breakthrough design solutions that support Grubhub’s customer-first agenda. Collaboration is key—you’ll work closely with cross functional stakeholders from Marketing, Brand Strategy, Production, and Product to understand customer and brand partner needs, ensuring all design decisions are strategic and impactful. Design Project Management The Sr. Design Manager serves as the bridge between creative vision and execution, ensuring ideas move from concept to completion seamlessly. This role partners closely with cross-functional teams to align design strategies with operational realities, manage resources effectively, and meet delivery timelines. Qualifications - 7+ years of experience as a multidisciplinary designer, taking projects from concept through execution - Proven experience in digital marketing design - Agency and/or in-house experience (CPG or food industry a plus) - Advanced proficiency in Figma (preferred design software) and Adobe Creative Suite - Proficiency with After Effects and/or motion editors - Willingness to travel domestically. - Strong typography, conceptual design, and design strategy skills. - Experience across 360° brand design and digital marketing touchpoints (email, social paid and organic, display, in-app, OOH, commercial). - Exceptional design taste, with awareness of trends and ability to push ideas beyond the brief. - Skilled at collaborating across teams and disciplines, building strong internal and external partnerships. - Excellent stakeholder management and communication skills—able to influence effectively at all levels. - Thrives in agile, dynamic environments with a start-up mentality; embraces ambiguity and adapts quickly while maintaining high standards. - Capable of multitasking, with strong time and project management skills to meet deadlines. - Leads creative development on key projects, delivering highly crafted work that drives engagement and reflects Grubhub’s bold new direction. - Presents work with clarity and confidence, communicating the strategic thinking behind creative decisions. - Mentors and inspires fellow creatives, fostering a culture of curiosity, craft, and creative bravery. - Brings a solutions-oriented mindset, continuously improving processes and team efficiencies. - Curiosity using AI tools into their workflow to enhance creativity, efficiency, and innovation across design processes As a matter of company policy, Wonder does not sponsor applicants for employment visa status for this role. Our hybrid model requires 3 days a week in the office. That said, many team members choose to come in more often to take advantage of in-person collaboration and connection. You're welcome—and encouraged—to be in the office up to 5 days a week if it works for you. New York: $149,000 per year. Illinois: $134,000 per year. Wonder uses geographic-specific salary structures, which means the salary offered may vary depending on where the job is located. The final salary offer will take into account various factors, such as the candidate's skills, education, training, credentials, and experience. Benefits We offer a competitive salary package including equity and 401K. Additionally, we provide multiple medical, dental, and vision plans to meet all of our employees' needs as well as many benefits and perks that are not listed.  A Final Note At Wonder, we build the best teams by hiring with an objective lens — evaluating people for their potential while championing diversity, equity, and inclusion. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. As part of our commitment to fair and compliant hiring practices, Wonder participates in the federal government's E-Verify program to confirm employment eligibility. If you need an accommodation during the interview process, please let your recruiter know. We look forward to hearing from you! We'll contact you via email or text to schedule interviews and share information about your candidacy.

• Engage the most wanted restaurants in your territory and help discover hidden gems. • Gather restaurant feedback, monitor competitor activity, and marketing opportunities. • Provide recommendations for improvement to management. • Consult with restaurant owners on the benefits of joining GrubHub. • Identify needs and goals of the restaurant to demonstrate how Grubhub can help grow their business. • Conduct extensive cold calling (60+ dials per day), emailing, and social outreach to prospects. • Manage a territory and own the entire sales pipeline from prospecting to closing. • Secure appointments with prospective clients to uncover needs and present partnership value. • Travel into the market to conduct in person sales pitches with merchant owners. • Exceed high-volume sales goals while working within a team environment.

Role Description As an Account Manager in the SMB Merchant Network, you'll oversee a restaurant portfolio, optimizing their Grubhub account, enhancing menu pages, and boosting conversion. Your role involves cultivating restaurant relationships and driving growth. - Develop a solid understanding of Grubhub's products and services, including their features, benefits, and value propositions. - Assist in managing a portfolio of accounts, ensuring timely communication, and addressing basic inquiries or concerns from clients. - Assist restaurants in attracting new diners, boosting order volume, and delivering top-quality service to their diners. - Conduct regular check-ins with restaurant partners to gather feedback, assess satisfaction levels, and identify areas for improvement. - Respond to restaurant inquiries, account issues, and requests or route them to appropriate company departments within turnaround time expectations. - Maintain accurate and up-to-date records of client interactions, including notes on discussions, action items, and follow-up tasks. - Participate in training sessions and workshops to enhance product knowledge, sales skills, and overall proficiency in account management practices. - Proactively seek opportunities to contribute to team goals and initiatives, demonstrating a willingness to learn and grow in the role. Qualifications - Bachelor’s Degree or equivalent years of experience and High School degree/GED required. - 2-4 years of Sales or Account Manager experience. Experience working with (or selling to) restaurant owners is a major plus. Restaurant experience is also a plus. - Strong computer skills (MS Office, Google products) with the ability to quickly learn new software. Experience with Salesforce.com or similar CRM is a plus. - Native-level fluency in English is required. Candidates fluent in Mandarin or Spanish are strongly preferred. - Ability and desire to do whatever it takes to find solutions for restaurants. - Strong verbal and written communication skills. - Confident making outbound dials on the phone. - Proven track record of success in meeting and exceeding goals. - Impeccable organizational skills, easily balancing multiple tasks at once; self-starter with a strong bias towards action and problem-solving; maximizes effectiveness by focusing time in the right areas. - Outstanding, positive attitude with passion and aptitude for working in a fast-paced and fast-growing environment. Benefits - We offer a competitive salary package including equity and 401K. - Multiple medical, dental, and vision plans to meet all of our employees' needs. - Many benefits and perks that are not listed.

Role Description The Internal Large Order Team (iLOT) is a specialized operations team responsible for managing high-value, high-touch orders end to end. The team proactively monitors live dashboards, ticket queues, and escalation channels to ensure successful delivery outcomes, prioritizing real-time resolution and operational excellence over volume. As a Senior Care Specialist on the Internal Large Order Team, you will own the coordination and resolution of complex orders, including large catering orders, and autonomous vehicle (robot) deliveries. You will act as a central point of contact across Care, Operations, merchants, diners, couriers, and external partners to mitigate risk, resolve issues in real time, and deliver a consistent, high-quality experience. This role requires strong operational judgment, comfort in fast-paced and ambiguous environments, and the ability to stay calm and decisive during time-sensitive, high-impact situations. Schedule: Monday - Friday 1:00PM to 9:00PM MST Qualifications - Strong business judgment and interpersonal communication skills - Process driven approach with proven problem solving ability - Ability to work independently while collaborating across teams - 2+ years of experience in operations, customer support, logistics, account management, or technical support - Ability to adapt quickly to real-time operational demands and changing priorities - Interest in customer and operations facing roles within a technology company - Ability to work flexible schedules including evenings, weekends, and holidays Requirements - Own end-to-end support for high-value and large orders, ensuring successful delivery outcomes through proactive monitoring and real-time issue resolution - Manage escalations across large, complex, and time-sensitive orders, including autonomous vehicle (robot) deliveries - Coordinate with diners, merchants, couriers, internal teams, and external partners to resolve operational and technical issues - Execute customer- and merchant-facing outreach to prevent delivery failures and communicate clear next steps - Apply policy-driven decision-making for cancellations, refunds, concessions, reassignments, and escalations - Escalate and document product, platform, or partner issues while ensuring accountability and follow-through Benefits - Competitive salary package including equity and 401K - Multiple medical, dental, and vision plans to meet all of our employees' needs - Many benefits and perks that are not listed

• lead full-cycle recruitment for all salaried field roles across the Texas market • align hiring plans to new store opening timelines • partner with Senior Leadership and Stakeholders to understand evolving talent needs and proactively build pipelines • track all upcoming new store openings and backwards plan hiring milestones • ensure all salaried roles are filled in alignment with construction, training, and launch schedules • maintain accurate visibility into hiring progress and risks • oversee and manage recruiters supporting salaried hiring in Texas • set clear expectations, monitor performance, and ensure consistency in recruiting standards • provide coaching and direction to ensure high productivity and quality of hire • partner cross-functionally with Field Marketing and Area Training Partners